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    Omnitele Ltd. 20031

    Testing of GSM

    [email protected]

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    Contents GSM network quality audit

    Network quality benchmarking Optimisation

    Statistics / Operation & Maintenancemeasurements

    Field measurements

    GPRS measurements Testing of special features

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    GSMRadio Network Quality Audit

    and Optimisation

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    Background On what basis does the customer rate GSM operators quality ?

    _ Prices

    _ Coverage area_ Call blocking/dropping_ Speech quality_ Customer service

    _ Else?

    The user experienced service quality in GSM links directly to theperformance of the radio network

    Differentiation from competitors

    Radio networkquality related!

    Radio networkquality related!

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    Optimisation outcome ? Network optimisation is a tradeoff between quality,

    traffic/revenues and investments.

    Without fine-tuned network the customer complaints are increa work load is increased and marketing becomes inefficient

    Do you know how your network is performing ?

    Direct impact on customer satisfaction !

    GSMnetworkindicators ofEuropeanoperatorcustomer

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    Network quality benchmarking

    How does your networks quality matchagainst the competitors ?

    and against the world standard ?

    Quality Survey /

    Urban area

    Call

    success

    rate

    Handover

    success

    rate

    DL

    signal

    quality

    DL signal

    power level

    MS TX

    power class

    900

    MS TX

    power class

    1800

    Handovers/

    call

    SQI

    MTC 95,70 % 97,90 % 0,4 -67.1 dBm 9,6 5,0 3,6 28,1

    Competitor 96,80 % 99,00 % 0,4 -61.6 dBm 5,5 3,5 3,5 28,8

    Operator 1 (+1m) 97,90 % 99,20 % 0,2 - 8,7 1,8 2,5 29,1

    Operator 2 (+1m) 96,90 % 95,50 % 0,5 - 7,2 1,5 1,4 28,2Operator 3 (< MTC) 95,40 % 96,10 % 0,6 - 7,8 N/A 3,1 27,3

    Operator 4 (< MTC) 95,20 % 95,00 % 0,3 - 8,7 N/A 1,7 28,9

    Operator 5 (< MTC) 95,20 % 99,10 % 0,5 - 7,3 1,4 2,4 28,8

    Examplebenchmarkingstatistics

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    Field measurements

    Benchmarking Troubleshooting

    _ statistics, customer complaints Base station start-up

    Testing equipment_ Testing software e.g. TEMS Ericsson in a laptop_ Test mobile phones (one or more)

    _ Indoor/outdoor antenna_ Cables + battery chargers

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    Field measurements

    Testing route_ Roads, train

    _ Hot spot, pedestrian_ Urban, suburban, rural

    Test setup_ Idle mode_ Continuous call_ Call sequence (90s calls / 15s idle)

    Tested frequencies: 900/900E/1800

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    Example _ Call Success Rate

    93,0 %

    94,0 %

    95,0 %

    96,0 %

    97,0 %

    98,0 %

    99,0 %

    Call success rate

    GSM1800 large European

    GSM900/1800 large

    European

    GSM900/1800 largeEuropean

    GSM900 small Middle East

    GSM900 small Middle East

    GSM900/1800 large

    European

    GSM900/1800 large

    European

    GSM900 very small

    European

    GSM900 small European

    GSM900/1800 very small

    Middle East

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    Example _ SQI

    0

    5

    10

    15

    20

    25

    30

    35

    SQI (max 30)

    GSM1800 large European

    GSM900/1800 largeEuropean

    GSM900/1800 large

    EuropeanGSM900 small Middle East

    GSM900 small Middle East

    GSM900/1800 largeEuropean

    GSM900/1800 large

    European

    GSM900 very smallEuropean

    GSM900 small European

    GSM900/1800 very smallMiddle East

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    Network quality benchmarking Could there be an indicator that shows your network is

    underperforming ?

    Independent benchmark needed What kind of action should be taken to improve the

    situation ?

    Correctly targeted networkoptimisationQuality Survey /Urban area Callsuccess

    rate

    Handover

    success

    rate

    DL

    signal

    quality

    DL signal

    power level

    MS TX

    power class

    900

    MS TX

    power class

    1800

    Handovers/

    call

    SQI

    MTC 95,70 % 97,90 % 0,4 -67.1 dBm 9,6 5,0 3,6 28,1

    Competitor 96,80 % 99,00 % 0,4 -61.6 dBm 5,5 3,5 3,5 28,8

    Operator 1 (+1m) 97,90 % 99,20 % 0,2 - 8,7 1,8 2,5 29,1

    Operator 2 (+1m) 96,90 % 95,50 % 0,5 - 7,2 1,5 1,4 28,2

    Operator 3 (< MTC) 95,40 % 96,10 % 0,6 - 7,8 N/A 3,1 27,3

    Operator 4 (< MTC) 95,20 % 95,00 % 0,3 - 8,7 N/A 1,7 28,9

    Operator 5 (< MTC) 95,20 % 99,10 % 0,5 - 7,3 1,4 2,4 28,8

    Examplebenchmarkingstatistics

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    Network optimisation process

    Customer

    Feedback

    Field measurements

    and performance

    evaluations

    Operation &

    Maintenance

    Measurements

    Postprocessing

    INPUTSMANAGEMENT

    MARKETING

    CUSTOMER

    SERVICE

    NETWORK

    PLANNING

    Continuous process!

    Benchmarking

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    Optimisation targets

    Satisfied customers

    Maximum utilisationof hardware

    Effective andeconomic use

    of network !

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    Troubleshooting

    Handover problems

    Quality problems Coverage problems & New site location identification Network layers fine-tuning Capacity problematics LAC optimisation New feature implementation (software and hardware) Micro cells introduction

    Indoor coverage fine-tuning BSS parameter fine-tuning

    Omniteles engineers are experienced to encountethe major issues effecting the quality of GSM netw

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    Dual Band considerationsDual Band Strategy

    Spectrum requirements

    Network evolution

    from traffic hot spots to seamless coverage

    900/1800 spectrum for indoor / outdoor,

    interference reduction, data

    Capacity gain calculations for different scenarios

    Planning and Implementation

    Planning methods

    BSS parameters

    Site suitability criteria Sharing of RF components

    Planning / measurement tool requirements

    Planning and Implementation

    Planning methods

    BSS parameters

    Site suitability criteria Sharing of RF components

    Planning / measurement tool requirements

    Utilisation Traffic steering between

    900/1800 layers

    Parameter optimisation Coverage/capacity GPRS strategy

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    Interference check perchannel_ Evaluation of the

    significance of the residualinterference

    _ HO/Cell selection marginshould be included in theanalysis

    _ C/Ic (and C/Ia) statistics perchannel

    Interference per network_ On the dominance area_ C/Ic (and C/Ia) statistics

    _ Shows the overallinterference picture

    Interference analysis_ Used by turns with the

    allocation in order to

    validate (and optimize, ifnecessary) the frequency(reuse) plan

    Frequency planning & interference analysis

    Frequency planning objectives_QoS objectives

    _Overall C/Ic and C/Ia requirements_Cell-to-cell C/Irequirements

    13,1

    6,13

    5,13

    13,8

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    n er erence re uc on

    means Antenna redirection the most predictable

    coverage is in danger

    Antenna tilting ideally very useful: steepens

    the slope

    in practice difficult to predict

    should be always measured useful for large clearence

    angles

    Power reduction UL/DL interference power

    balance is lost coverage is lost

    not recommended

    All interference reduction meansmay generate problems in other

    frequencies

    Optimising is done frequency by frequency

    Reducing interferenceImproves network quality!

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    Optimising adjacencies & LAC Missing neighbours very often result in unnecessary

    dropped calls and bad quality

    Correct neighbour relations can be determined by

    analysing measurement results

    Unnecessary LAC updatescan easily increase the

    singalling load significantl

    Increased signallingreduces the room for payloa

    Are your adjacenciesand LACs optimised ?

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    Optimising parameters

    newconclusions

    measure the performance andcompare to the ref. performance

    +

    change the cell parametersunder optimisation

    -

    apply the changes permanentlyin the network/service area

    happy with theresults ?

    select the set of performanceparameters and test cells

    study theoretically the impactof the intended change

    measure with a test MS

    happy with theresults ?

    -

    +

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    ase per ormanceparameters

    QOS as well as RF and capacity planning parameters assessedper cell, per BSC and per network QOS parameters_ Dropped call rate_ Dropped call rate due to radio_ Cumulative UL/DL quality

    statistics_ TCH BH blocking rate_ SDCCH BH blocking rate

    _ (Call setup success rate)_ (Handover success rate)

    RF planning parameters_Number of calls_TCH RF loss rate

    _SDCCH RF loss rate_TCH mean holding time_Handovers per call_Cumulative UL/DL level statistics

    _Idle channel UL interference_Power balance

    Capacity planning parameters_TCH BH traffic (e.g. weekly and average of daily BH traffics)

    _BH activity per subscriber (segment)_Total TCH time (per subscriber)_SDCCH weekly BH traffic_BH paging load

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    Example _ BH traffic

    20 June: 290 000 subs 17 mErl/subscriberMean holding time ? -> BHCA/subscriber

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    Conclusion The GSM network optimisation process consists of

    complex technical measurements and analysis Every network is individually planned and thus have

    individual problems which decrease the quality Professionally performed optimisation will increase

    customer satisfaction GSMnetworkindicators ofEuropeanoperator

    customer

    How to increase the quality and capacitywith minimum investments ?

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    How can Omnitele assist you?

    Radio network quality auditand optimisation

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    How often?How often? Regularly, e.g. once a year

    Where?Where? Predefined areas

    How?How?

    Performing the quality audit

    Why?Why? To observe and follow thequality of the network

    With measurementsBy comparing

    Who?Who? Independent from theoperator and vendor

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    Complete analysis of the qualityperceived by subscribers

    Location of interference, inadequatesignal strength and quality, congestion

    On-the-job training for Operators ownstaff

    Proposal for corrective actions in bothshort and long term

    Comparison to the competitors and

    world class standard

    Network quality audit

    -- Objectives --

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    Network quality audit-- Area definition --

    The most important cities, roads, suburbs

    Same basic area every time, expanded with

    possible new coverage areas

    Areas representing different kind of coverage,different subscriber density etc.

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    ca. 1/3 of the # of cells in thearea

    30 min. of driving for each

    covering the whole sub-servicearea

    distinction of areas with different

    required coverage probabilities following the foreseen traffic

    distribution

    all HO pairs tested

    closing loops & major highways

    marketing should be consulted

    emphasis on the city

    the most important roads the most important suburbs

    the areas with foreseendifficulties

    Measurement route definition

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    In addition to complete quality audit weekly

    measurements are recommended

    Network quality audit

    -- Regularity --

    Once a year if the network is quite stable

    More often if the network is still under

    construction

    N k li di

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    Network quality audit

    --The auditor --Should be independent from the OperatorsTechnical Department and the Vendor

    Because, then ...

    The comparison will be objective

    Should have experience from other networks

    The Operator gets the information what is t

    performance level of the network comparedthe other networks

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    Quality audit-- Comparison --

    Comparison with previous quality auditsComparison with competitors

    By Quality Index

    Predefined criteria the network should fulfill

    Quality Index (measured indicators)

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    Long and extensive experience on radio network planning_ Dimensioning and nominal planning_ Site planning_ Parameter planning_ Network tuning and optimisation

    Experience from several equipment suppliers

    Projects:

    GSM planning in Finland_ Radiolinja project (worlds first GSM network)_ GSM1800 city networks_ Ongoing Finnish 2G project (3rd Finnish operator)

    GSM planning abroad_ Italy Czech republic_ Netherlands Brazil

    Why Omnitele ?

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    GSM network dimensioning/nominal planning for start-up operators_ Tanzania_ Jordan_ Pakistan

    Network audits and optimisation projects_ Finland

    Radiolinja City networks

    Finnish 2G_ Abroad:

    Greece Ivory Coast Kuwait Togo Jersey Czech Republic

    Guernsey Faroe Islands Cyprus Andorra Bahrain

    Why Omnitele ?

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    GPRS Optimisation ingeneral

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    Optimisation Process

    Input

    The business strategy for GPRS

    Existing and desired quality of the

    network (field measurements & OMC

    studies):

    Congestion

    QoS of the existing network

    InterferenceDifferent vendor solutions

    Required services and expected

    usage

    Input

    The business strategy for GPRS

    Existing and desired quality of the

    network (field measurements & OMCstudies):

    Congestion

    QoS of the existing network

    InterferenceDifferent vendor solutions

    Required services and expected

    usage

    Output

    Optimal parameter settings:

    Dedicated/dynamic radio

    capacity allocation

    Traffic steering between the

    radio layers

    Coding scheme adaptation

    Different timers

    Optimal hardware configurationProtocol optimisation

    Key performance indicator

    definition and measurements

    Future plan winner strategy

    Output

    Optimal parameter settings:

    Dedicated/dynamic radio

    capacity allocation

    Traffic steering between theradio layers

    Coding scheme adaptation

    Different timers

    Optimal hardware configuration

    Protocol optimisation

    Key performance indicator

    definition and measurements

    Future plan winner strategy

    Best quality with minimum investment

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    Measurement System Set-upEnd-to-End data performance

    GPRS layer data performance

    RF performance

    Data at

    application layer

    Data at

    RLC/LLC layer

    Air-interface

    Data at

    application layer

    Data at

    RLC/LLC layer

    Air-interface

    GPRS Mobile Server

    End-to-End data performance

    GPRS layer data performance

    RF performance

    Data at

    application layer

    Data at

    RLC/LLC layer

    Air-interface

    Data at

    application layer

    Data at

    RLC/LLC layer

    Air-interface

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    Monitored Key Performance Indicators

    (KPI) C/I of the measured channels

    Average RLC throughput (kbit/s) Average LLC throughput (kbit/s)

    Average number of timeslots used by a single user

    CS usage (% of time in the CS1/CS2 *)

    Average cell reselect time Network response time (RTT)

    RLC bit error rate

    *) Available only in networks with dynamic CS adaptation

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    GPRS Parameter Planning (1) Goals: To handle GPRS in cells with high CS (speech)

    traffic To steer the GPRS traffic to wanted cells

    Adequate definition of GPRS timers

    Radio interface capacity division between CS/PS Optimise the performance of specific service

    Optimised end-user experience !

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    GPRS Parameter Planning (2) Omnitele has profound hands-on experience with Alcatel GPRS parameters

    Ericsson GPRS parameters Nokia GPRS parameters

    Daily planning &Optimising

    Drive tests

    Troubleshooting

    Measuring GPRS network performance

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    Measuring GPRS network performance

    Number of timeslots used permobile

    Coding scheme

    usage

    Data flowbehaviour

    Re-

    transmissions Cell re-

    selections, RA

    updates etc.

    RLC and LLC

    Throughput

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    GPRS Networkperformance

    benchmarking

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    Why benchmark the network

    performance ?

    Performance of the GPRS networks vary significantly

    between the operators

    The QoS status of operators GPRS network is best

    determined by benchmarking the network performance against competitors performance and/or world class operators

    operating in different markets

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    Benchmarking Results

    Examples

    33.331.3

    33.231.3

    34.7

    32.4

    15.0

    20.0

    25.0

    30.0

    35.0

    X Y Z

    Throughput DL [kbit/s]

    RLC Throughput [kbit/s]

    LLC Throughput [kbit/s]

    1.5

    1.8

    1.1

    0

    0.2

    0.4

    0.6

    0.8

    1

    1.2

    1.4

    1.6

    1.8

    X Y Z

    Network response time (s)

    Network response

    time (s)

    Example country:

    Three nation-wide GPRS operators

    Same drive routes in the benchmarking

    Significant differences in KPIs of the three operators

    I i h P f f

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    Improving the Performance of

    Your Network

    After benchmarking the GPRS performance, theproblem areas will be identified

    Recommendations for improvements are given

    Service optimisation plan will be made

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    BSC Measurements

    In addition to end-to-end field measurements, BSC measurements

    can be performed from the BSC of the benchmarked operator

    Better overall picture of the problem cells: Suggestions to

    improvements

    Some of the key issues that can be identified from BSC are:

    Overall GPRS traffic

    Blocking of GPRS calls

    Retransmissions

    PCU loading

    Note: The BSC measurements can only be benchmarked against

    Omnitele archive since there is no access to competitors BSC

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    How can Omniteleassist you ?

    Example of Omnitele s GPRS Projects

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    Example of Omnitele s GPRS ProjectsNetwork acceptance and optimisation

    1 Int roduc tion

    2 Descript ion of field measurements2.1 GPRS measurement model2.1.1 Application layer performance measurements2.1.2 GPRS layer performance measurements2.1.3 RF performance measurements2.2 Monitored Key Performance Indicators2.2.1 Carrier t o Interference rat io for t he measured channels (dB)

    2.2.2 Coding scheme usage (%)2.2.3 RLC/LLC throughput (kbit/s)2.2.4 Cell reselection t ime (s)2.2.5 Routing area update time (s)2.2.6 Network response time (s)

    3 Findings during the Installat ion3.1 Alcatel acceptance tests

    3.1.1 MFS acceptance tests3.1.2 Core acceptance tests3 .2 Detect ed problems3.2.1 MFS3.2.2 Core

    4 Integrat ion t est ing4.1 Carrier to Interference rat io4 .2 Coding scheme usage4.3 Throughput4.3.1 Normal cell load t hroughput measurements4.3.2 High cell load throughput measurements4 .4 Cell reselec tion4 .5 rou ting area update time4.6 Network response t ime4.6.1 Pinging with Windows Command prompt4.6.2 Pinging with different int ervals between the pings

    5 GPRS Parameter fine-tuning5.1 Further routing area update testing5.2 Optimisation of the coding scheme usage

    5.2.1 CS_Lev parameter5.2.2 CS_Qual_1_2 / CS_Qual_2_15.2.3 TBF_CS_Period1 / TBF_CS_Period25.3 Congestion control5.4 network response time optimisation5.5 Other investigated issues5.5.1 Frequency scans in the east coast5.5.2 Missing adjacencies

    6 Comparison of finnish GPRS operators networkPerformance indicators6.1 Throughput6.2 Cell Reselection time (s)7 comparison of different vendors GPRS features7.1 Automatic Link adaptation (ALA)7.2 Congestion control7.3 Multiplexing users into the Timeslots7.4 TRX preference

    8 suggestions for GPRS network development8.1 Alcatel GPRS core rel2 and BSS software B78.2 Traffic monitoring8.3 Air-Interface compression software9 Conclusion

    H C O it l A i t Y ?

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    How Can Omnitele Assist You?

    Contract negotiations:

    Assistance in definition of the technical framework to the systemspecifications: How should the GPRS system perform?

    Hands-on experience: Alcatel, Ericsson and Nokia GPRS systems

    Implementation:

    Verification of the system performance: Specification of the operatoracceptance tests and system integration tests

    Parameter planning, parameter fine-tuning and optimisation of the GPRS

    network Service optimisation:

    WAP&Web: Parameters&timers

    Content optimisation: Performance Enhancement Proxy selection process

    MMS: Radio capacity optimisation

    GPRS performance benchmarking

    Comparison of your GPRS networks performance to your competitors

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    Please visit our web sitewww.omnitele.fi

    for more information