gsep13glscm045

Upload: robin70929

Post on 03-Jun-2018

217 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/12/2019 GSEP13GLSCM045

    1/40

    Business Plan Template

    (Source: www.business.gov.au)

  • 8/12/2019 GSEP13GLSCM045

    2/40

    Name: Dhruv Misra

    Roll No. : GSEP13GLSCM071

    Business Name: Trans Trainers

  • 8/12/2019 GSEP13GLSCM045

    3/40

    Contents

    Business Plan Summary ................................................................................. 4The Business ......................................................................................... 4The Market ........................................................................................... 5The Future ............................................................................................ 5The Finances ......................................................................................... 6

    The Business ................................................................................................. 7Business details ..................................................................................... 7Registration details ................................................................................ 8Business premises ................................................................................. 8Organisation chart ................................................................................. 9Management & ownership ......................................................................10Key personnel ......................................................................................11Products/services ..................................................................................15Insurance ............................................................................................19Risk management .................................................................................20Operations ...........................................................................................20Sustainability plan ................................................................................21

    Market research- NA .............................................................................22Market targets ......................................................................................22Environmental/industry analysis .............................................................22Your customers ....................................................................................24S.W.O.T. analysis .................................................................................26Your competitors ..................................................................................27

    Advertising & sales ...............................................................................28The Future ...................................................................................................31

    Vision statement ...................................................................................31Mission statement .................................................................................31Goals/objectives ...................................................................................31Action plan ...........................................................................................31

    The Finances ................................................................................................33Key objectives & financial review ............................................................33Start-up costs for [2015] .......................................................................34Balance sheet forecast ..........................................................................35Profit and loss forecast ..........................................................................36Expected cash flow ...............................................................................37Break-even analysis ..............................................................................38

    Bibliography ..................................................................................................... 39

  • 8/12/2019 GSEP13GLSCM045

    4/40

    Business Plan

    Business Plan Summary

    The Business

    Business name:Trans Trainers

    Business structure:Sole Trader

    ABN:NA

    ACN:NA

    Business location:Mumbai, India

    Date established:01/01/2015

    Business owner(s):Dhruv Misra

    Relevant owner experience:6 years of work experience in Auto parts Design and Auto

    Manufacturing

    Products/services:

    1. B2B: Outsourcing Personal trainers to Gymnasiums and fitness clubs2. B2C: Providing Personal trainers to individuals3. Online Personal Trainers: Provision of customised plans to individual online.

  • 8/12/2019 GSEP13GLSCM045

    5/40

    Figure 1: Indian Beauty and wellness market

    The Market

    Target market:

    Health conscious adults.

    School and college going students

    Marketing strategy:

    Guerilla marketing strategies are applied. Affliated marketing strategies and print media

    in the initial phase is used. Ord of mouth is a major strategic marketing approach.

    The Future

    Vision statement:

    To be the best in personal trainers providing world class exercising techniques and

    trainings

    Goals/objectives:

    To raiser the capital for start-up, that is INR 1500000 to ensure the properexecution of the business plan for the first financial year

    To build a customer base of 2000 online personal training subscribers by end of2015.

    To have at least 20 customers for face-to-face personal trainers by 2015 To gain minimum 4 B2B client by end of 2015

  • 8/12/2019 GSEP13GLSCM045

    6/40

    The Finances

    Finance Objective

    Key financial objective for our firm is to have at least following goals covered in the 1 st

    financial year.

    A customer base of approx. 2500 people for online training program, 6 personal trainers

    to be outsoured in the finaical year and a face to face personal training packages sales of

    50.

    The profit targets related to the above sales figures are INR 4500000.

    Finance required

    The money which is required starting the business is INR 15,000,00. Self equity of INR

    4,552,50 will be given by me, I will get INR from my silent investors INR 5,752,50 Silent

    Investors being my friend and 2 family members. Govt Grant for INR 4,592,50 is already

    being sanctioned which is every year given to innovative business plan. A Loan of INR

    5,392,50 will be taken from State bank of India at an interest rate of 6%.

  • 8/12/2019 GSEP13GLSCM045

    7/40

    The Business

    Business details

    The Personal Training Service:

    The wellness industry comprises of a wide umbrella that covers products and services

    from Dietary Suppliments, Fitness equipments, Fitness services, Slimming services, Hair

    and beauty care, Saloons and Spas etc. The industry has grown with a rate of 18% in the

    year 2012-13 covering a market size of 700 Billion INR (5th Annual Wellness Conference,

    2013).

    The business idea paints a canvas of a fleet of certified personal trainers that will be

    outsourced to the several gyms and fitness institutes. It is a service that will be provided

    to clients with different fitness and health requirements. The service will include fitness

    trainings including excersise and diet designs. The trainer also executes the exercise

    routine planned for the client.

    In the entire wellness industry the business fits in the below mentioned Personal Training

    Business area.

    Figure 2: Welness Market Landscape (5th Annual Wellness Conference, 2013)

  • 8/12/2019 GSEP13GLSCM045

    8/40

    The demand for personal trainers can be for weight loss, stamina improvement, muscle

    gain or flexibility improvement. The trainers can teach an individual or a group of people.

    Another area where the personal trainers are required is the patients with physiotherapy

    needs. These trainers deliver services such as knee and joints movements, shoulder and

    spine exercises and other motions.

    The trainer is also responsible to motivate the client to achieve their goals.

    Registration details

    Business name:Trans Trainers

    The business name speaks for itself. Our aim to provide fitness training to the people and

    transform their physical and mental well being.

    Trading name(s):Trans Trainers

    Date registered:To be done

    Location(s) registered:Mumbai, India

    Business structure:Sole Trader

    Domain names:www.transtrainer.in

    Business premises

    Business location:

    Selected location for Business is the financial capital and the fastest city of India,

    Mumbai.To start with one office will be set up in Bandra Kurla Complex. This is a planned

    commercial complex in the South Mumbai. Total estimated space of the office is 600 sq.

    ft.

  • 8/12/2019 GSEP13GLSCM045

    9/40

    The major landmarks are MCA Recreation Centre & Kotak Mahindra Headquarters. It is a

    prime location with advantage of Universities, housing complexes and business centres

    all around. The connectivity is through both road and rail.

    Buy/lease:

    The plan is to lease an office at the above mentioned location with a space of 500 sq. ft.

    There is a requirement of basic amenities of electricity, water and parking space for

    clients and employees. Apart from these no specific requirements are foreseen

    Organisation chart

    The organization will be lead by me. A marketing and promotion manager will be

    recruited to plan and implement the strategic marketing planning process. A financial

    accountant for overall finances from budgeting to salary to the emoployees will beappointed. The third and most important is a Human Resource manager for recruiting

    and staffing of the trainers. In order to save on manpower I myself will take charge of

    the HR manager along with the lead role. Then the organization comprises of number of

    trainers who are the skeleton of this business model. The number can vary from 10 to 30

    depending on the client base and expansion of the business. These trainers need to have

    either of certifications like Personal Trainer, group Instructor, Health Coach from

    recognised associations like ACE( American council of Exercise), Crossfit, Zumba Fitness

    etc.

  • 8/12/2019 GSEP13GLSCM045

    10/40

    The Organisation Chart is as shown

    Figure 3: Organisation Chart

    Management & ownership

    Names of owners:Dhruv Misra

    Details of management & ownership

    The business will be under Sole ownership by me. This is an efficient business plan that

    focuses on reducing costs by saving on the no. of people employeed. Apart from being

    the business lead, I will also look after recruitment and staffing of the personal trainers.

    Experience:

    I have total six years of work experience, three years as a designer in Mahindra Satyam

    for General Electric and next three years in Mahindra & Mahindra ltd. as a Vendor

    Developer for sheet metal parts. During these six years I have seen how businesseswork, the impact of external environment, internal functions and competitor and market

  • 8/12/2019 GSEP13GLSCM045

    11/40

    forces that act upon. With the second company I have learnt about sourcing suppliers

    and costing different parts. At the role of a Deputy Manager I gained the basic skills of

    managing Cross Functional Teams and subordinates.

    One of my major achievement is Six Sigma Green Belt Certification during my tenure in

    Mahindra Satyam. At Mahindra & Mahindra ltd. I have received the Mahindra Rise Award

    for Integrated Material Cost Reduction 2012.

    Key personnel

    Required staff

    Job Title Quantity Expected

    staff

    turnover

    Skills necessary Date required

    Marketing &

    Promotion

    Manager

    [1] [2-3 years] MBA in Marketing

    Management

    01/07/2014

    Financial

    Accountant

    [1] [3-4 years] Experienced professional

    with minimum experienceof 3 years. Minimum

    Qualification B.Com in

    Finance

    01/03/2014

    Physical

    Trainers

    10 [2-5 years] Experienced personnels

    with minimum experience

    of 2 years. Certifications

    from various fitness

    accociations like Crossfit,

    Zumba, ACCC etc.

    01/04/2015

  • 8/12/2019 GSEP13GLSCM045

    12/40

    Recruitment options

    In the Indian Business scenario following are the methods to recruit employees

    The most cost effective method to start with is to create a page of Trans Trainers on

    Facebook, which is free of cost and then advertise on the same. Next plan is to distribute

    pamphlets with the adds. After one month trial of these ideas I will move on to a costly

    method of recruitment i.e providing advertisements in Newspapers like Times of India

    etc.

    Training programs

    Mumbai with a population of 12.5 MM (World Population Review, n.d.) and with a

    continuous inflush of working population from all over India, there is no shortage of

    physical fitness trainers looking for an apt job. There is complete ensurance that there

    will not be any need of conducting trainings for imparting the required skills.

    As a mitigation plan, yes trainings will be conducted by means of external providers.

    Certification agencies will be referred to for the same. The fee will divided between the

    firm and the individual, as the individual gains this certification and will use it further

    even after leaving Trans Trainers.

    Consultancy

    Online Advertisements in Job Sites

    Adds in Newspapers

    Use of Other media like Social Forums, Pamphlets,FM/Radios etc.

    Direct Recruitment from College/Universities

  • 8/12/2019 GSEP13GLSCM045

    13/40

    As every business I have identified the core competency of my idea. Eminent trainers

    with strong skills of training people for fitness and health is like an asset to organisation.

    In order to keep them in sync with the market upgradation trainings will be provided to

    the employees.

    The following are a list of trainings that will be imparted to upgrade for current scenario

    the trainers

  • 8/12/2019 GSEP13GLSCM045

    14/40

    Sport-specific training

    Spinning

    Exercise and weight loss

    Yoga

    Swiss ball

    Functional fitness

    Pilates

    Special fitness programs for older adults

    Core training

  • 8/12/2019 GSEP13GLSCM045

    15/40

    Skill retention strategies

    All the identified skills in the previous section will be the basis for recruitment of personal

    trainers. The trainers can be expert in one or more of the fields. People with multiskills

    will be given a preference during recruitment.

    Market Surveys will be conducted to keep the firm updated with the latest trends. The

    Marketing manager will be response for this data. Based on his analysis new skill sets will

    be added to the list. The new recruitments being made will focus on these new skills.

    Within the firm, in order to address to the current employees, a spider chart will be

    maintained for every trainer. It will clearly define the areas where the trainer is an

    expert, intermediate or a learner. This will also identify the skills that the trainer needs to

    develop and accordingly training programs will be identified for him/her. When it comes

    to imparting the latest skills to the trainer, a person who is close to this skill as per the

    spider chart will be chosen instead of providing to a person completely new to this area.

    Products/services

    There will be two main service options

    Face to face training session Online Person Training Session that will aslo include a sub-category of audio

    training.The objective is to cater to the different training needs of different type of customers as

    per their convenience. This flexibility of both online and face to face training will wnable

    the firm for a larger target market.

    Product/Service Description Price

    Face to Face

    Personal Training

    1. B2C Model Directly to clients approaching us Rs. 300 per day for2 hours

    2. B2B Model Outsourcing Trainers to gymnasiums andfitness clubs

    Monthly basis of Rs.

    30,000 perInstructor

    Online Personal

    Training

    Customised training schedule provided to

    customers based on questionnaire

    One Schedule for

    Rs.3999

    Audio/Video Training An add on service to the Online training Per video/audioRs.200

  • 8/12/2019 GSEP13GLSCM045

    16/40

    Face-to-face Personal Training

    1. The B2C ModelThe organization will provide the traditional face-to-face personal training. In this service

    option the customer will contact Trans Trainers and plan the first meeting. The firstmeeting is just a consultation where the personal trainer and the client get together to

    know each other and see if service is apt for their needs. This first consultation will be

    free of cost. Once the client on the training, the personal trainer will works out a

    completely personalized program for the client which will be done according to the needs

    and wants of the customer. A timetable is made and the client and the trainer meet

    accordingly at the place decided by the customer.

    2. The B2B ModelAlso Trans Trainer will outsource its trainers to various gym and fitness clubs all over

    Mumbai. These trainers will be provide training to the clients of those gymnasiums and

    fitness clubs.

    Online Personal Training

    This provides an option for the busy people have access to an instructed workout

    program online that will also include an audio training program. The audio training

    program plays instructions when the person is working out. The customers will have to

    register on our web site and fill out a questionnaire. The questionnaire will be designed to

    get details on their personal heath, their preference of exercise, exercising experience

    and lifestyle. This will lead to, the web site generating the right work-out option for the

    client. Various options will be provided to the client with the opportunity to choose the

    audio training that fits their work out the best. The online personal training system will

    have detailed instruc-tions, video and picture

    Audio/Video Training Service

    This service comes along with the online personal training service. The website will have

    options to choose different exercise plans like cardio, weight lifting, Zumba, yoga etc.

    The audio option will be available for all the exercises. The client can choose the audio

    options for the type of exercise thathas been provided to them in the online training

    sessions. Both male and female voice options will be available so that the clients get

    motivated. There will also be an option to choose the type of music that the client wants

    to play in the background. This is a relatively new offering in the Indian fitness marjkjet

  • 8/12/2019 GSEP13GLSCM045

    17/40

    and will definitely broing in new customers, customers who do not have the time or

    money to have a personal face-to-face trainer. The payment option will be online itself.

    Market position:

    The customers are divided into two groups.

    1. The Adults and the senior citizens : These group require highly trainedprofessionals who can train them on building strength and improving health

    conditions. For this group we have designed the face-to-face personal training.

    This represents more luxurious service with professional and traditional training

    model service. Customer retaining will be done by maintaining good relationship

    with our customers and providing them quality service. The services offered build

    up an image which concentrates on giving professional training advice based on

    different situation people to satisfy their needs.

    2. The young adults : This group focuses mor on time-saving and lower pricetraining program.The unique online personal training program represents lower

    price, time-saving and high quality to this customer segment.

    Unique selling position:

    The competitors in Indian market focus on both the customers but the online audio and

    video training is unique and is a value addition to the budget customers. Our unique

    selling point is the cost efficient different customised models that are offered on online

    physical training option that can be customised as per the required need and cost.

    Anticipated demand:

    The following figure the estimated demand for our services for the year 2015 to 2016 is

    as shown in the following graph.

  • 8/12/2019 GSEP13GLSCM045

    18/40

  • 8/12/2019 GSEP13GLSCM045

    19/40

    Value to customer:

    The following is the value preposition delivered to our target customers

    1. Face to Face Personal training: This is a luxury service that is preferred by peoplewilling to spend on personal trainers to take care of their health or build strength

    and stamina. The target customer here is the older generation and the adults.

    2. Online Training with an add option of Audio/Video Training: This is designed todeliver the value preposition of cost effectiveness, time saving and flexibility for

    the younger adult population. These are basically the students who are perceive

    fitness as a necessity in present India. They are also keen in a cheaper solution to

    their needs with the flexibility of timings with respect to their study timings. The

    online training caters to all these values demanded by our target customers.

    Growth potential:

    As mentioned in the earlier sections the fitness and well being industry is growing with a

    fast rate of 18% per year. We expect a growth of our firm with the industry standards.

    The reason to sustain this figure is the unique options of services provided to the

    customers, wide business portfolio and the marketing efforts.

    Insurance

    Workers compensation:

    Insurance will be provided to all the employees as per the Workmen compensation Act

    1923 and Employee State Insurance Act 1948 . For any accident or mishap happening

    to our employees on duty, they will be completely insured for it.

    Business assets:

    General Insurance will be taken for fire & burgalry from a reputed bank like State Bank of

    India, HDFC Bank or Axis Bank.

  • 8/12/2019 GSEP13GLSCM045

    20/40

    Risk management

    Risk Likelihood Impact Strategy

    Lack of Awareness in

    market about the business

    Likely High Strong strategic marketing

    People have strong bonds

    with existing personal

    trainers

    Likely Low Relationship Management,

    Word of Mouth marketing

    Existing Gyms at present

    recruit their own trainers

    Highly Likely Medium Our Value preposition suits

    well for targeting them

    Operations

    Technology (Software):

    Web Maintenance

    Trans Trainers will establish its own website. Plan is to have a very appealing and health

    promoting website which is easy to browse through and user friendly. Audio samples will

    be provided for the customers trial. Investment will have to be done to ensure that the

    server and software works without any problems. Since Online Training is one of our

    unique selling point, any compromise on speed of downloading or loading of website will

    not be done. The website design and maintenance will be outsourced. It will be regularly

    updated on trainings at least two times a week. The approximate cost of this is expected

    to be INR 50,000 for design and launch. Maintenance costs will be about INR 2000 per

    month.

    Trading hours:

    The trading hours will be 10:00 AM to 7:00 PM.

    Peak trading hours are expected to be 4:00 PM to 7:00 PM.

    Communication channels:

  • 8/12/2019 GSEP13GLSCM045

    21/40

    Modes of contact for the customers to the firm are

    1. Website & email2. Phone3. Direct visit to the office

    Payment types accepted:

    The following are the acceptable payment modes

    1. Cash2. Credit3. Cheque4. Paypal

    Credit policy:

    A credit policy of 30 days will be applicable for the B2B clients only. For the B2C face to

    face training clients and online it will be payment during enrolment itself.

    Warranties & refunds: NA

    Quality control:

    Since the service provided is qualitative, a feedback methodology will be adopted. The

    clients will be asked to fill regiular feedback forms regarding their expectations and

    satisfaction levels achieved. Necessary actions to train and improve the trainers will be

    taken based on the same.

    Memberships & affiliations:NA

    Sustainability plan

    Environmental/resource impacts: NA

    Community impact & engagement:

    The business creates job opportunities for people.

  • 8/12/2019 GSEP13GLSCM045

    22/40

    Apart from this people are connected to each other when they come together to the

    fitness clubs and gyms. The business creates strong health oriented culture in the

    communities of different age groups.

    Risks/constraints: NA

    Strategies: NA

    Action plan:NA

    Market research- NA

    Market targets

    The following graph shows the expected sales target for the year 2015-2016. Thisincludes the summation of all the products and services provided by Trans Trainers.

    Environmental/industry analysis

    The Macro environment can be analysed using PESTLE analysis where Pollitical forces,

    Economic forces, Socio-cultural forces, and Technological forces, Environmental and

    Legal forces are considered.

    1. POLITICAL Mumbai is a politically stable city.

    150 158 210270

    360 428495 563

    653750 750

    881

    0 6070

    80

    12090

    9090

    120

    130 175120

    0

    200

    400

    600

    800

    1000

    1200

    ESTIMATED CUSTOMER GROWTH 2015-2016

    New Customer Retained Customers

  • 8/12/2019 GSEP13GLSCM045

    23/40

    It is the financial capital of India and is a business hub. The government of India is working on this city for more diversification in the type

    of upcoming business.

    Promotion of Special Economic Zones (SEEPZ) by the Government (Ministry ofCommerce & industry, 2014).

    2. ECONOMIC Economic downturns and booms can have both positive and adverse effects. The

    luxury service offered by Trans Trainers will get affected during a downturn, as

    the people will cut down on expenses. But during an economy boom as the

    spending power of the people increases we will experience increased sales.

    Since the online personal training is affordable, an economic downturn couldimprove its sales, while imposing a negative effect on the more expensive face-to-

    face personal training.

    3. SOCIO-CULTURAL

    Young Indian customers are interested in trying out new products/services. Herethere is a wide scope for Trans Trainersnew online personal training service with

    audio training.

    Today people have less time to spend and leisure time is important for them. Thusthe programs offered need to be modified to their schedule. Flexible

    communication and distribution channels are required.

    4. TECHNOLOGICAL Technology has a great role to play in any industry today. It has been a major

    disruptive factor. In this industry technological advancements can cause both

    positive and negative effects. For instance replacement of trainers by machines is

    a threat posed by technology. On the other hand development of new exercises

    that can be taught by our trainers is an area of growth.

    Connecting with customers is made easy due to technological advancements. Alsostoring client data on a larger scale is possible.

  • 8/12/2019 GSEP13GLSCM045

    24/40

    Reduction in marketing costs is another benefit.

    5. LEGAL Legal factors come into picture only during registering the firm and having

    contracts with the fitness clubs and gymnasiums.

    6. ENVIRONMENTAL NA

    The population of Mumbai is growing at a fast pace. As metioned in detail in the firstsection, clear indications are given on the market sie and where our business fits in thewellness industry. The growth rate of the industry is also mentioned above.

    Your customers

    Customer demographics & Key customers

    Market Segmentation is done on the basis of geography, demogra-phy, psychographic

    and behavioral variables.

    Geography: Personal training program mainly targets customers who live in greatcapital area. Hence Mumbai is the selected region. Apart from this the online personal

    training will reach more potential customers.

    Demography: The target age is between 18 50 years. Flexibility in the type ofprograms, face to face and online makes it easy to manage different type of

    customers.. Students can prefer the innovative and cost effective and flexible online

    option. Whereas customers who love the traditional training process that also costs

    high, can be afforded by them.

    Psychographic: Here the customers are divided into groups based on variousfactors like lifestyle, social groups etc. Trans Trainers focus on health care. We focus

    on persons who value fitness and health to the most. They do not consider cost while

    selecting right trainer for them. Professional training is all they need. These

    customers believe in trying the product first and then adopt it. Hence Trans Trainers

    will start its own website which portrays the kind of service that we provide. Trial

    option will be provided to these customers.Once the image is created in the minds of

    customers then we retain them.

    Customer managementCustomer Relationship Management is the key to success of our business. The

    retention of customers is very important. Business is based on retaining the existing

    customers and creating new customers. Word of mouth is one of our marketing

    methods. If the existing customers are satisfied then we expect them to create more

  • 8/12/2019 GSEP13GLSCM045

    25/40

    customers for us. Hence the company will follow a decoram of Customer

    Management.

    A database for the customers will be maintained and accordingly their feedbacks will

    be taken on regular intervals. Continuous improvements will be done based on the

    same.

  • 8/12/2019 GSEP13GLSCM045

    26/40

    Trans Trainers Business Plan [2014]

    Page 26

    S.W.O.T. analysis

    Assesing the business environment before starting any business is a crucial task. The environment is divided into two Micro and the

    Macro. Micro environment relates to the business internal and the nearest proximity. It can be assessed using SWOT analysis.

  • 8/12/2019 GSEP13GLSCM045

    27/40

    Trans Trainers Business Plan [2014]

    Page 27

    Your competitors

    At present there is no firm in Mumbai that outsources Personal Trainers to the Gymnasiums and

    Fitness Clubs.

    Hence when we speak about the competitors at present the following is considered

    1. All the Gyms and Health Clubs: This is so because they recruit their own personal trainerson their own efforts. The focus of our business is to become an intermediate in this

    market. Trans Trainers needs to do strong marketing and create a place for itself in the

    fitness market where all the gymnasiums and clubs come to us for recruiting trainers for

    them.

    2. Online Programs: Yes, there are many websites available online that provide workoutplans and schedules. But our service is customised for every individual contacting us.

    Hence, we are on a better edge with reference to these websites.

  • 8/12/2019 GSEP13GLSCM045

    28/40

    Trans Trainers Business Plan [2014]

    Page 28

    Advertising & sales

    Advertising & promotional strategy

    Planned promotion

    /advertising type

    Expected business improvement Cost ($) Target

    date

    Business Fairs and Fitness

    Expo

    Fairs enable very strong public relations

    and personal sellingopportunity. It enables

    delivery of details of our business and

    products and services to the customers. It

    helps create future customers and build

    personal contacts. It allows the people to

    ask questions about the products and

    services and will help in explaining our

    new concept of Online Personal Training.

    INR 300

    Average

    Registrat

    ion Fee

    per Expo

    or Fair

    09/02/2

    015

    Magazines like Prevention This is a very reputed Health Magazine

    followed by majority of health conscious

    population in India. Articles will be

    published for the introduction of our

    business. Later ads will be published. This

    is mass marketing and will create

    awareness.

    INR

    4400 for

    page

    article of

    size 434

    x 280

    mm

    10/01/2

    015

    Pamphlets distribution Create awareness in the mass. Will be

    done in the initial phase.

    INR

    4000,

    consideri

    ng INR 2per

    pamphlet

    03/03/2

    015

    News Paper Ads Ads published in Business journals to

    target the gymnasiums and Fitness Clubs

    for the B2B Business.

    INR 600 8/02/20

    15

  • 8/12/2019 GSEP13GLSCM045

    29/40

    Trans Trainers Business Plan [2014]

    Page 29

    Planned promotion

    /advertising type

    Expected business improvement Cost ($) Target

    date

    Google Ad words Ads in google creates a huge market.In

    this method the adds are seen in googlepages and when people click it they are

    dirtected to our webpage. It is an Affliate

    Marketing method worth adopting when its

    Google, a page that every person visits

    numerous times daily.

    INR 76

    per click

    02/02/1

    5

    Sales & marketing objectives

    As a start up company I have just one sales and marketing manager.

    The marketing plan is mentioned in above sections. All the above mentioned marketing methods

    will be used as per the proposed timelines.

    Objectives of the marketing team is to create awareness, generate customers by networking,

    increase sales both for face to face and for online personal training.

    Unique selling position

    When the customer has a need for our services or recognizes a problem in his health, the buying

    process starts. The desire to be fit is the problem recognised in our customers. After this problem

    is identified, the customer refers the internet and various print media to satisfy his needThen the

    collected data is compared to find the best fit for him in terms of various parameter like cost,

    flexibilkity, quality of training etc. The final decision is to buy or not to buy our product.

    Trans Trainres Online personal training is highly differentiated in the fitness market. There are nocompetitor in this sector. The competitive advantage lies here. The audio/Video add on is another

    specialised feature that is new in this industry. The competitor websites that sell pre planned

    workout schedules lack the customisation we offer. Hence we stand aside offering a better and

    greater value preposition to our customers at an efficient cost.

    Sales & distribution channels

  • 8/12/2019 GSEP13GLSCM045

    30/40

    Trans Trainers Business Plan [2014]

    Page 30

    Channel type Products/serv

    ices

    Percentage

    of sales

    (%)

    Advantages Disadvantages

    Internet Online

    Personal

    Training

    40 % It is designed for thepeople who need

    flexibility and do not

    have time to workout

    at fixed schedules.

    Only challenge is thatthe product is new. It

    will take time to

    create awareness.

    Shopfront B2C Face to

    face personal

    training

    30% This is for individuals

    who require personal

    trainers for

    themselves. These

    people are very

    conscious and willing

    to pay high.

    Only challenge is that

    the product is new. It

    will take time to

    create awareness.

    Shopfront B2B Face to

    face personal

    training

    30% Reduction of the

    burden of fitness

    centres and

    gymnasiums to

    recruite their own

    personal trainers.

    Awareness of our

    business model.

  • 8/12/2019 GSEP13GLSCM045

    31/40

    Trans Trainers Business Plan [2014]

    Page 31

    The Future

    Vision statement

    To be the best in personal trainers providing world class exercising techniques and trainings.

    Mission statement

    Trans Trainers is committed to create a culture of health and fitness in the Indians by offering its

    services based on flexibility of time and exercises. Trans Trainers understands that exercising

    daily is a challenge and we make it more fun by our product offerings and motivation.

    Goals/objectives

    The short term objectives for Trans trainers are as follows:

    To raiser the capital for start-up, that is INR 1500000 to ensure the proper execution ofthe business plan for the first financial year

    To build a customer base of 2000 online personal training subscribers by end of 2015. To have at least 20 customers for face-to-face personal trainers by 2015 To gain minimum 4 B2B client by end of 2015

    The long term objectives are as follows

    To gain 10% market share by year 3. To have a trainer base of 80 by year 5

    Action plan

    Please note: This table does not include sustainability milestones as they are listed in the

    sustainability section above.

    Milestone Date of

    expected

    completion

    Person responsible

    Location Finalisation 12/07/14 Myself

    Loan from the bank 10/08/14 Myself

  • 8/12/2019 GSEP13GLSCM045

    32/40

    Trans Trainers Business Plan [2014]

    Page 32

    Milestone Date of

    expected

    completion

    Person responsible

    Registration of Trans Trainers 01/08/14 Myself

    Facilities set up(internet connections, computers,

    furniture, interior design)

    01/09/12 Myself

    Recordings to be done for online training 01/05/14 Trainers(min 3)

    Website and domain 01/05/13 Outsourced

  • 8/12/2019 GSEP13GLSCM045

    33/40

    Trans Trainers Business Plan [2014]

    Page 33

    The Finances

    Key objectives & financial review

    Financial objectives

    Key financial objective for our firm is to have at least following goals covered in the 1stfinancial

    year.

    A customer base of approx. 2500 people for online training program, 6 personal trainers to be

    outsoured in the finaical year and a face to face personal training packages sales of 50.

    The profit targets related to the above sales figures are INR 4500000.

    Finance required

    The money which is required starting the business is INR 15,000,00. Self equity of INR 4,552,50

    will be given by me, I will get INR from my silent investors INR 5,752,50 Silent Investors being

    my friend and 2 family members. Govt Grant for INR 4,592,50 is already being sanctioned which

    is every year given to innovative business plan. A Loan of INR 5,392,50 will be taken from State

    bank of India at an interest rate of 6%.

    Assumptions

    The financial tables on the subsequent pages are based on the assumptions listed below:

    Interest rates for bank loan will remain 6% for the subsequent years. The sales figures are conservative as the business model is new. Hence we have taken a

    very avg growth of 8% whereas the expected growth rate of the industry is 12%

    We have considered seasonality only in the starting of the year because as per survey thatis time after new year that people join gyms as a new year resolution.

  • 8/12/2019 GSEP13GLSCM045

    34/40

    Trans Trainers Business Plan [2014]

    Page 34

    START-UP COSTS Cost ($) EQUIPMENT/CAPITAL COSTS Cost ($)Registrations Business purchase price N/A

    Business name INR 5,000.00 Franchise fees N/A

    Licences INR 12,000.00 Start-up capital INR 500,000.00

    Permits INR 25,000.00 Plant & equipment

    Domain names INR 3,500.00 Vehicles INR 220,000.00

    Trade marks/designs/patents INR - Computer equipment INR 25,000.00

    Vehicle registration INR 22,000.00 Computer software INR 1,000.00More Phones INR -

    Membership fees Fax machine INR -

    Accountant fees INR 7,000.00 More

    Solicitor fees INR - Security system INR 25,000.00

    Rental lease cost (Rent advance/deposit) INR 390,000.00 Office equipment

    Utility c onnections & bonds (Elect ricity, gas, water) INR 12,000.00 Furniture INR -

    Phone connection INR 3,100.00 Shop fitout INR -

    Internet connection INR - More

    Computer software INR 25,000.00

    Training INR -

    Wages INR 900,000.00

    Stock/raw materials INR -

    Insurance

    Building & contents INR 35,000.00

    Vehicle INR 12,000.00

    Public liability INR -

    Professional indemnity INR -

    Product liability INR -

    Workers compensation INR 60,000.00

    Business assets INR -

    Business revenue INR -

    Printing INR 2,500.00

    Stationery & office supplies INR 2,000.00

    Marketing & advertising INR 25,000.00

    More N/A

    Total start-up costs INR 1,541,100.00 Total equipment/capital costs INR 771,000.00

    Start-up costs for [2015]

  • 8/12/2019 GSEP13GLSCM045

    35/40

    Trans Trainers Business Plan [2014]

    Page 35

    Balance sheet forecast

    Amount Amount

    220000 455250

    50000 575250

    2000050000 539250

    30000

    15000 459250

    385000

    150000

    390000

    900000

    204000

    1644000

    2029000 2029000

    2 Vehicles

    Website design and Launch

    Audio MixerFurniture

    Owners Equity

    Self Equity

    Silent Partners Investments

    Balance Sheet as of Janauary 2015

    Assets Equity and Liabilities

    Non Current Assets

    PPE

    Loan Capital

    Computer + Software

    Personal Training tools and clothing

    Current Assets

    Govt Grant

    Total Non Current Assests

    Total Assets

    Cash and cash equivalents

    Marketing Budget

    Office Premise

    (3month Down Payment + 3 month

    advance)

    Cash Reserve for first 3 months of

    active partner salariesStart-Up grant from

    Govt

    Total Current Assests

  • 8/12/2019 GSEP13GLSCM045

    36/40

    Trans Trainers Business Plan [2014]

    Page 36

    Profit and loss forecast

    Total Revenue 37355818.5 100%

    Cost of Revenue 15000000 40.15%

    Gross Profit 22355818.5 59.85%

    Insurance 530400 1.42%

    Other Insurance 240000 0.64%

    Salary 1200000 3.21%

    Rent 780000 2.09%

    Communication,phone,Internet 180000 0.48%

    Accounting 120000 0.32%

    Office Supplies 60000 0.16%

    Travel Expenses 600000 1.61%

    Advertising 2898000 7.76%

    Employee Insurance 180000 0.48%

    Website Maintenance 600000 1.61%

    Total Operating Expense 7388400 19.78%

    Net Operating Income 14967418.5 40.07%

    Depreciation 33500 0.09%

    Loan Payment 32355 0.09%

    Earning before tax & Income (EBIT) 14901563.5 39.89%

    Interest Expense 45925 0.12%

    Net Income 14855638.5 39.77%

    Dividend Payout to Silent Members 1485563.85 3.98%

    Income after Dividend Payout 13370074.65 35.79%

    Non Operating or Others

    Income Statement for Year 2015

    Operating Expense

    Other Expenses

  • 8/12/2019 GSEP13GLSCM045

    37/40

    Trans Trainers Business Plan [2014]

    Page 37

    EXPECTED

    CASHFLOW [YEAR]Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    OPENING BALANCE INR - INR 234,800.00 INR 480,100.00 INR 724,400.00 INR 1,014,209.38 INR 1,311,918.75 INR 1,610,728.13 INR 2,067,778.13 INR 2,534,828.13 INR 3,001,878.13 INR 3,486,678.13 INR 3,983,478.13

    Cash incoming

    Sales INR 586,500.00 INR 586,500.00 INR 586,500.00 INR 640,509.38 INR 640,509.38 INR 640,509.38 INR 807,750.00 INR 807,750.00 INR 807,750.00 INR 838,500.00 INR 838,500.00 INR 838,500.00

    Asset sales INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR -

    Debtor receipts INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR -

    Other income INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR -

    Total incoming INR 586,500.00 INR 586,500.00 I NR 586,500.00 INR 640,509.38 INR 640,509.38 INR 640,509.38 INR 807,750.00 INR 807,750.00 INR 807,750.00 INR 838,500.00 INR 838,500.00 INR 838,500.00

    Cash outgoing

    Purchases (Stock

    e tc ) INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR -

    Accountant fees INR 10,000.00 INR - INR - INR 10,000.00 INR - INR - INR 10,000.00 INR - INR - INR 10,000.00 INR - INR -

    Solicitor fees INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR -Advertising &

    marketing INR 25,000.00 INR 25,000.00 INR 25,000.00 INR 25,000.00 INR 25,000.00 INR 25,000.00 INR 25,000.00 INR 25,000.00 INR 25,000.00 INR 25,000.00 INR 25,000.00 INR 25,000.00

    Bank fees &

    charges INR -

    Interest paid INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00

    Credit c ar d f ees INR -

    Utilities (electricity,

    gas, water) INR 1,000.00 INR 1,000.00 INR 1,000.00 INR 1,000.00 INR 1,000.00 INR 1,000.00 INR 1,000.00 INR 1,000.00 INR 1,000.00 INR 1,000.00 INR 1,000.00 INR 1,000.00

    Telephone INR 2,500.00 INR 2,500.00 INR 2,500.00 INR 2,500.00 INR 2,500.00 INR 2,500.00 INR 2,500.00 INR 2,500.00 INR 2,500.00 INR 2,500.00 INR 2,500.00 INR 2,500.00

    Lease/loan

    payments INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00 INR 35,000.00

    Rent & rates INR 45,000.00 INR 45,000.00 INR 45,000.00 INR 45,000.00 INR 45,000.00 INR 45,000.00 INR 45,000.00 INR 45,000.00 INR 45,000.00 INR 45,000.00 INR 45,000.00 INR 45,000.00

    Motor vehicle

    expenses INR 3,000.00 INR 3,000.00 INR 3,000.00 INR 3,000.00 INR 3,000.00 INR 3,000.00 INR 3,000.00 INR 3,000.00 INR 3,000.00 INR 3,000.00 INR 3,000.00 INR 3,000.00

    Repairs &

    maintenance INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR -

    Stationery &

    printing INR 1,000.00 INR 500.00 INR 1,500.00 INR - INR 2,100.00 INR 1,000.00 INR - INR - INR - INR 3,000.00 INR 1,000.00 INR 2,000.00

    Membership &

    affiliation fees INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR -

    Licensing INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR - INR -

    Insurance INR 44,200.00 INR 44,200.00 INR 44,200.00 INR 44,200.00 INR 44,200.00 INR 44,200.00 INR 44,200.00 INR 44,200.00 INR 44,200.00 INR 44,200.00 INR 44,200.00 INR 44,200.00

    Super annuati on INR -

    Income tax INR 50,000.00 INR 50,000.00 INR 50,000.00 INR 50,000.00 INR 50,000.00 INR 50,000.00 INR 50,000.00 INR 50,000.00 INR 50,000.00 INR 50,000.00 INR 50,000.00 INR 50,000.00

    Wages (including

    PAYG) INR 100,000.00 INR 100,000.00 INR 100,000.00 INR 100,000.00 INR 100,000.00 INR 100,000.00 INR 100,000.00 INR 100,000.00 INR 100,000.00 INR 100,000.00 INR 100,000.00 INR 100,000.00More

    Total outgoing INR 351,700.00 INR 341,200.00 I NR 342,200.00 INR 350,700.00 INR 342,800.00 INR 341,700.00 INR 350,700.00 INR 340,700.00 INR 340,700.00 INR 353,700.00 INR 341,700.00 INR 342,700.00

    Monthly cash

    balance INR 234,800.00 INR 245,300.00 I NR 244,300.00 INR 289,809.38 INR 297,709.38 INR 298,809.38 INR 457,050.00 INR 467,050.00 INR 467,050.00 INR 484,800.00 INR 496,800.00 INR 495,800.00

    CLOSING BALANCE INR 234,800.00 INR 480,100.00 INR 724,400.00 INR 1,014,209.38 INR 1,311,918.75 INR 1,610,728.13 INR 2,067,778.13 INR 2,534,828.13 INR 3,001,878.13 INR 3,486,678.13 INR 3,983,478.13 INR 4,479,278.13

    Expected cash flow

  • 8/12/2019 GSEP13GLSCM045

    38/40

    Trans Trainers Business Plan [2014]

    Page 38

    Break-even analysis

    BREAK-EVEN CALCULATOR

    Timeframe (e.g. monthly/yearly) YEARLY

    Average price of each product/service sold INR 1,500.00

    Average cost of each product/service to make/deliver INR 750.00

    Fixed costs for the month/year INR 7,388,400.00

    Percentage of price that is profit INR 0.50

    Total sales needed to break-even INR 14,776,800.00

    Number of units sold needed to break-even 9851.20

  • 8/12/2019 GSEP13GLSCM045

    39/40

    [Business Name] Business Plan [YEAR]

    Page 39

    Bibliography5th Annual Wellness Conference. (2013). Imperatives for growth.Mumbai: pwc.

    Retrieved March 15/03/14, 2014

    Ministry of Commerce & industry. (2014, MArch 26). Special Economic Zones in India.

    Retrieved from Special Economic Zones in India:http://www.sezindia.nic.in/about-asi.asp

    World Population Review. (n.d.). World Population Review. Retrieved from WorldPopulation Review: http://worldpopulationreview.com/countries/india-population/

  • 8/12/2019 GSEP13GLSCM045

    40/40

    [Business Name] Business Plan [YEAR]

    Table of Figures

    Figure 1: Indian Beauty and wellness market ............................................................ 5

    Figure 2: Welness Market Landscape (5th Annual Wellness Conference, 2013) .............. 7Figure 3: Organisation Chart ..................................................................................10