grow your own take control of your most valuable asset...your people! grow your own so they are...
TRANSCRIPT
Grow Your OwnTake control of your most valuable asset...your people! Grow your own so they arepassionate, committed and loyal to you. Learn how to recruit and develop a top notch team.
Lindsay Whitaker Alicia Clow-Ennis
The Current State of Affairs
“If you hire people just because they can do a job, they will work for your money. If you hire people who believe what you believe, they’ll work for you with blood, sweat, and
tears.” Simon Sinek
Let’s Learn… The Current State of Affairs
Total % of Total % Goal
Total # of Instructors on your team
Smaller, more committed team
# of instructors that are part-time, no exclusive
0%
# of instructors that are part time, exclusive
50%
# of instructors that are full time employees
50%
Loyal Employees – 3 Types of Instructors
Part Time Non-Exclusive
Part Time Exclusive
Full Time Employee/Instructors (Cross-Training!!!)
Is it possible to play for the LA Lakers and the Chicago Bulls at the same time?
Let’s Grow…Recruitment!
Group exercise participants stay longer (retention), refer more people and are loyal to your YMCA!
Why?
Who?
How…
Common Recruitment Errors!
1. Just retraining the current staff. (It’s like putting new wheels on an old car, it’s still an old car).
2. An all female team.
3. Recruiting a person who has no passion for Group Fitness.
4. Instructor’s that have limited potential to fill the room.
5. Recruits that are already time pressed and will never find time to be excellent.
6. Instructor’s that can’t keep in time with the music.
7. Recruiting for warm bodies, not great instructors
Ongoing Training/Policy & Procedures
Regular Meetings Scheduled
Policy & Procedure Manual
5 Minute Feedback Forms
Video Assessments
Group Exercise Audits
Incentive Programs Reward for continuing education etc.
Consistency is the key!
Convey your expectations from the START!
1. Would you want to work for you?
2. Are you an active part of your WOW team?
3. What change can you make today to be a better employer?
Let’s Lead…
Are you amazing to work for?
Not all authentic instructors are born, many are made. By giving them the tools, the training and the support to be successful, it is possible to grow your own authentic instructors.
Don’t let good be the enemy of great!
People are not your greatest asset, the right people are your great asset!”
-Jim Collins
Learn, Grow Your Own, Lead!