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Page 1: Grow your business. Training agenda  Product features  Plan design  Investment line up  Sales process  Sponsor support and services  Commission

Grow your Grow your businessbusiness

Page 2: Grow your business. Training agenda  Product features  Plan design  Investment line up  Sales process  Sponsor support and services  Commission

Training agenda

Product features

Plan design

Investment line up

Sales process

Sponsor support and services

Commission

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Page 3: Grow your business. Training agenda  Product features  Plan design  Investment line up  Sales process  Sponsor support and services  Commission

Product Product featuresfeatures

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FutureStep® – workplace retirement solution

Positioned to meet the needs of growing small business market Owners understand importance of saving for their own retirement

Need help to make the connection for their business

Designed to provide Quick and easy online application and administration

Competitive fees

Top notch employee services

Leading funds

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Product features

FutureStep® product is a Group Registered Retirement Savings Plan (RRSP) and

includes the option to add a Deferred Profit Sharing Plan (DPSP).

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Benefits of adding a DPSP

Employer contributions allow employees to share in company profits

Employer wants greater control over company contributions (i.e., vesting) Unlike an RRSP, DPSP contributions are not considered taxable

income to the members until removed from the plan

DPSP contributions do not attract payroll tax

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RRSP and DPSP features

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RRSP and DPSP features

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RRSP and DPSP features

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RRSP and DPSP features

Immediate vesting, or

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Plan designPlan design

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Employers may choose different rules for different employees for the RRSP and DPSP, for example

Management

Non management

Employers customize their plan design(s) Eligibility including waiting period

Contribution formula

Definition of earnings

Vesting rule for DPSP

Employers will have One contribution file per policy

One set of online reports per policy

Plan design options

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Completing the Plan Design Template

Work with the Plan Sponsor to complete the Plan Design Template

Reference materials available on Repsource: Plan Design Template Guide (PDF)

Plan Design Template (Word)

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FutureStep Fees

FutureStep Member Fees $75 member termination fee if assets transferred outside of GRS

$25 fee per in-service withdrawal

$10 duplicate tax receipt (available for free on member secure site)

FutureStep Sponsor Fees $25 per member discontinuance/plan termination fee with a policy

minimum of $225

$750 DPSP trustee fee charged to the plan sponsor if combined RRSP and DPSP annual cash flow is below the plan minimum of $20,000

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Investment Investment fund line upfund line up

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Investment fund line up

Competitive investment management fees (IMF)

Employees choose their investments

One fund line up Managed by Manulife

Monitored by i-Watch®

Covered by Certified Diversified® warranty program

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Range of choices for all types of investors No touch - Retirement Date

Low touch - Asset Allocation

High touch - Selection of ‘build your own’ funds

Default fund Primary: Retirement Date

Secondary (if date of birth is missing): Moderate Asset Allocation Fund

Guaranteed Investment Options 1, 3, 5 year terms

Investment fund line up

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Target DateTarget Date

Manulife Retirement Date suite of funds (2020 – 2055) – 1.80%

Manulife Retirement Income Fund (2000) – 1.80%

Asset AllocationAsset Allocation

Manulife Asset Allocation suite of funds (2001 – 2005) – 1.75%

Fixed IncomeFixed Income

MLI Canadian Money Market (3132)– 1.47%

MLI PH&N Bond Fund (4271) – 1.70%

BalancedBalanced

MLI Leith Wheeler Diversified Pooled (5301) – 1.75%

MLI Fidelity Canadian Asset Allocation (5141) – 2.10%

Global EquityGlobal Equity

MLI Trimark Fund (8181) – 2.00%

MLI MFS MB Global Equity Fund (8161) – 1. 75%

Canadian Large Cap EquityCanadian Large Cap Equity

MLI Jarislowsky Fraser Canadian Equity (7241) – 1.70%

MLI Scheer Rowlett Canadian Equity Fund (7601) – 1.80%

MLI Greystone Canadian Equity Fund (7481) – 1.70%

MLI MFC Global Pooled Canadian Index (7132) – 1.48%

Canadian Small Cap EquityCanadian Small Cap Equity

MLI MMF Growth Opportunities (7122) – 1.90%

US EquityUS Equity

MLI U.S. Diversified Growth Equity (Wellington) (8196) – 1.95%

MLI MFC Global Pooled US Equity Index (8131) – 1.48%

International EquityInternational Equity

MLI International Equity (Templeton) (8192) – 2.05%

MLI BlackRock International Equity Index Fund (8321) – 1.60%

Gross rates of return as of September 2013

Investment fund line up

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Completing Completing the the

eApplicationeApplication

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Easy set-up1. Complete the eApplication

Go to www.manulife.ca/futurestep to complete the eApplication

Application cannot be saved once started, so make sure you have all information before beginning by using the pre-application check list

2. Fax required documents to Manulife Financial Once the eApplication has been submitted a set of electronic plan documents is emailed

to the advisor and sponsor

Sponsor signs the application, pre-authorized debit form, and provides a copy of a void cheque

For DPSP, T2214, trustee agreement, and board resolution are also signed

Advisor signs application and the commission agreement

3. Welcome letter Once the plan is set up a Welcome letter is emailed to plan sponsor (which advisor is

copied on) with customer number and e-enroll access code.

Once the plan is active, a Welcome letter is mailed to the advisor

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Completing the eApplication

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Hosting Hosting enrolment enrolment sessionssessions

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Enrolment support

Two options for providing member education Provide the online enrolment education video

Deliver a live enrolment presentation

Employee enrolment Online enrolment

Paper enrolment

Enrolment kits are provided to each employee

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Steps retirement program

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Ongoing member support

Annual member statement

Secure web site Steps Retirement Program®

Online transactions

1-800 Member Call Centre Monday to Friday from 8 a.m. to 8 p.m. ET

Transition Solutions team for employees leaving a group plan

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Ongoing Ongoing sponsor sponsor

support and support and servicesservices

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Ongoing sponsor support

National Small Business Consultant Dedicated, proactive support for small-business employers

Webcast training to get you started

Plan administration guide

1-800 Plan Sponsor Call Centre

Secure sponsor website Newsletter and other resources

Online contributions using pre-authorized debit

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CommissionCommission

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Commission options

Option 1Option 1 Option 2Option 2

Transfer Transfer commissioncommission

Asset-based Asset-based commissioncommission

Cash-flow Cash-flow commissioncommission

Transfer Transfer commissioncommission

Asset-based Asset-based commissioncommission

Cash-flow Cash-flow commissioncommission

Year 1Year 1 2.0% 3.0% 1.5% 1.5%

Year 2Year 2 2.0% 2.0% 1.5% 1.0%

Year 3Year 3 2.0% 0.30% 1.0% 1.5% 0.30% 0.75%

Year 4+Year 4+ 2.0% 0.30% 1.5% 0.30% 0.50%

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Thank youThank you