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    Case Study onGoogle Inc.

    Submitted by,

    Harjas Kaur 231062

    Kanika Jain 231073

    Mahak Agrawal 231084

    Naveen Suman 231094

    Priyanshu Jain 231104

    Pranay Goyal 231114

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    1. KEY FACTORS BEHIND

    GOOGLES EARLY SUCCESS EXPANSION: Since its IPO, Google launched a flurry of products that

    expanded its domain beyond web search. These included Gmail,Google maps, Google books and so on.

    Google launched book search, maps, email, calendering,document management systems threatening ebay, amazon, MSoffice, windows

    Google tried to maximise its services.

    CLICK THROUGH RATE(CTR): Google weighted CPC bids by theratio of an ads actual click-through rate to its expected CTR.This maximised googlesrevenue since an ad with high CPC bid

    but a low CTR offered low revenue Googles network offered more search traffic and allowed lower

    minimum CPC bids.

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    CONTEXTUAL PAID LISTINGS AND FROOGLE: Google expandedbeyond search advertising by launching Adsense and Froogle- aproduct search service that identified merchants for speceficproducts along with their prices.

    Google added paid listings to its various services like maps too. Google prevailed in a series of key deals in competing to buy

    placements on partner sites.eg- 2005 bidding war with MS for theright to show googlesads on AOL search results.

    PERSONALISED SEARCH: Googles engineers constantly fine tunedsearch algorithms. In 2004, google launched personalised searchwhich ordered results by analysing a users prior searches andclicks.

    Google realised there was a oppurtunity in attracting more localadvertisers since google could focus their ads on right regions.

    GOOGLE ANALYTICS: Google improved its advertiser features by

    offering advertisers free software to optimize paid listingcampaigns.

    Google followed unconventional methods to manage innovationand had strong & distinctive corporate values.

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    2. Will Google employ the

    winner take all approach?

    In Search Engine Business: Chances are High.

    Market Share of Search Engines :

    Google: 90%

    MS Bing: 4.5% Yahoo: 3.2%

    Baidu: 0.7%

    Others: 1.6%

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    Other Major Products:

    Mobile

    Web browser

    Video host (You tube)

    News

    Docs

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    3. Bid for AOLGoogle VS Microsoft

    In 2005 Microsoft and Google entered into a bidding war for an alliance withAOL where both were bidding to gain from AOLs sales team and to provide the

    search engine platform to AOL

    Google won the battle and bought 5% stake in AOL for $1billion.

    Google also provided AOL $300 million credit to post its display ads on

    Google's search engine thereby helping it promote its business.

    Why Google over Microsoft?

    Association- In 2002 AOL trusted Google and announced a switch to Google

    for its algorithmic search results and paid listings.

    Google was a company that was rapidly increasing and within few years of itsinception overtook the established players like Yahoo and Microsoft. Google

    started in 1999, surpassed market share of Yahoo in 2004 and as of 2009 had

    65.6% market share of search engines.

    AOL would be able to make use of the Google platform to boost the traffic on

    AOL network.

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    4. GOOGLES DISTINCTIVE CORPORATE

    CULTURE AND STRUCTURE AS

    STRENGTHS

    No Googler hesitates to pose questions directly to Larry orSergey in the weekly all-hands meetings. Every employee is a

    hands-on contributor, and everyone wears several hats.

    Googles mission statement and corporate culture reflect a

    philosophy that you can make money without doing evil and

    that work should be challenging and the challenge should be

    fun.

    Work Culture at Google -focus on creating a university

    environment within the office.

    Quality of Work life is aimed at Google by providing Freedom

    to flex work hours to accommodate family life while still

    meeting organizational goals; freedom to have a healthy work-

    life balance; freedom to do things differently .

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    Presenting Ideas Before Hierarchy -Google believes that ideas and

    innovation can come from anywhere. Physical spaces like shared

    offices, long caf tables, and break-out areas are specifically

    designed so ideas tossed around during casual conversation could

    become one of the next big projects for the company.

    Freedom to Innovate: criteria of building innovation into

    management.

    It encourages creativity allowing all its engineers to spend 20% timeon the product of their choice.

    They know how to set the priorities right. Management used

    70/20/10 rule for allocating time and efforts wherein 70% time to

    web search which is the core business, 20% to the projects that

    extended the core and 10% on fundamentally new business.

    Google believes in democracy on the web works, , thus allowing

    sharing of links on its websites

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    5. Google have 4 Alternatives to

    Venture into

    Portal Building

    Consolidating content

    Up to date and subjective searches

    Classified by relevance

    Focus on Comparative Advantage:

    Develop superior search solutions + monetizing throughtargeted advertising

    Make it the trusted third part info escrow agent for all

    the world businessIn line with its aim of organizing all of the worldsinformation

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    Extend Functionality

    Compete head on with Microsoft as rumored

    Desktop searches, office alternatives (provide support todevelopment of open source initiatives like Open Office)

    Provide interfaces compatible with Linux users to extendmarket base

    E-commerce

    Build trusted networks to provide intermediary functionas an online payment inter phase (like PayPal)

    Extending to purchasing journals, copyright articles viaGoogle Channels.

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    Why build their own portal?

    Google has enough expertise to enter portal business.

    Portal can be use as a complement service to their search

    engine.

    May be a relatively easy investment.

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    Why not focus on ecommerce?

    Already has big player PayPal and eBay

    Next big thing

    Have enough capabilities to create a payment service

    Because Google Wallet is coming out Competitors are not into it yet

    Why focus on ecommerce?

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    Why not build their own OS? Not consistent with Googles philosophy

    Its best to do one thing really, really well Google does search best

    Difficult to compete with Microsoft Microsoft already has positive feedback loop

    High installed base of users High switching cost

    Possible in the long run

    Given that Google gain the technology

    Why build their own OS?

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    Google : Porters 5 Force

    Model Bargaining Power of Suppliers: Low

    Bargaining power of suppliers should remain low as

    long as Google maintains market dominance.

    Generates most of income from Ads, both the

    advertiser and the receivers are clients of Google.

    Suppliers have faith in Google because of its amazing

    products and services, like Android OS, Moto Series,

    Nexus series, Youtube, Google Earth, etc.

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    Google : Porters 5 Force Model

    Cont Bargaining Power of Buyers: High

    Buyers power is High in both Internet and Software

    industries as there are many competitors who

    provides same services as Google does.

    Due to open source products, Google mainly rely onadvertisement for its revenue and hence a drop in

    buyers may cause in drop in advertisement clients.

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    Google : Porters 5 Force Model

    Cont Competitive Rivalry: Moderate

    Google has competitors in search engine like, Yahoo,

    MSN, but still Google is the most popular search

    engine. With innovations like Google Earth, Street

    view, Google owns large majority of Internet services. After launch of Android OS, Google came into

    competition with Apples iPhone.

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    Google : Porters 5 Force Model

    Cont Threat of Substitutes: Low

    The Internet has become the primary source ofinformation and in current scenario, there is nosubstitution for Internet. With such a commandingpresence, Google has itself positioned for long termsuccess on the internet.

    Threat of New Entrant: Low

    Google has low risk of new entry threat as there is

    high level of entry barriers. Requires massive starting capital to build a startup

    network infrastructure to compete with all productsand services of Google.

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    THANK YOU