green retailing final
TRANSCRIPT
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Green Retailing
Rejitha C R
Minu K J
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Introduction
• Green retailing can be defined as promoting
the use of eco-friendly products, processes,
materials or services in order to prevent
environmental degradation and create a
sustainable environment for people to live.
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• Green retailing is the process of developing
products and services and promoting them to
satisfy the customers who prefer products of
good quality, performance and convenience at
affordable cost and which do not have a
detrimental impact on the environment.
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• It includes a broad range of activities like:
– modifications in the product,
– production process,
– advertising,
– packaging, etc.,
in order to reduce the detrimental impact of
products and their consumption and disposal
into the environment.
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Green Consumers
• Green consumers are customers who buy and
consume green products.
• Understanding the demographics and nature
of green consumers becomes extremely
important as it can help entrepreneurs explore
the environmental market.
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• Green consumers are genuine in their
intentions and believe in leading greenerlifestyles.
• They always judge their environmental
practices as being inadequate and want easyenvironmental practices that they can follow.
• Green consumers are generally unaware of
the environmental issues.
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Why go green ?
• More eco conscious and socially responsible.
• They can reduce their
– energy consumption,
– minimize risks,
– meet competitive pressure,
– bolster their brand name and increase their
takings.
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Why Organizations Should Adopt
Green Retailing ?
• To gain a competitive advantage
• Show social responsibility
•
Government pressure• Competitive pressure
• Employee and industry goodwill
• Consumer friendliness
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Competitive advantage
• As more and more consumers are becoming
aware of the eco-friendly philosophy, green
retailers have diverse and fairly sizeable
segments to cater to.
• The Surf Excel detergent, which saves water,
(Save two buckets of water daily). Energy-
saving LG consumer durables and Orpatíspower saver bulbs are examples of green
retailing.
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Social responsibility
• Many organizations have adopted the green philosophy as a
social responsibility. There is a belief among organizations
that it can achieve environmental as well as profit-making
objectives by adopting green retailing
• Infosys Technologies prepares all its reports such as financial
reports, annual reports and all other related reports using
paper made from recycled wastes.
• HSBC became the world’s first bank to go carbon neutral.
• Other examples include Coca-Cola, which has recently
invested in various recycling activities. Cell phone giants such
as Sony Ericsson, Toshiba and Nokia
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Government pressure
• : The government too has realized the importance of the
green philosophy. The government is rising up to the
alarming need to make companies more eco-conscious by
imposing rules and regulations. The Indian government has
developed a framework of legislations to reduce theproduction of harmful goods and by-products.
• This reduces the industry’s production and consumers
consumption of harmful goods, including those products that
are damaging to the environment; for example, the ban ofplastic bags in Mumbai, prohibition of smoking in public
areas, etc.
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Competitive pressure
• Many organizations comply with green retailing to maintain
their competitive edge.
•
The green retailing initiatives launched by niche companiessuch as Bod Shop and Green & Black have prompted many
mainline competitors to follow suit.
• companies such as Yahoo have started green campaigns.
Many other IT companies have started similar campaigns
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Employee and industry goodwill
• : Most of the employees also feel proud and
responsible to be working for an
environmentally responsible company. The
company would also be able to enjoy goodwill
from the retail industry in the long run.
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• Recycling
• Improving energy efficiency
• Collaborating with suppliers
• Influencing customers to adopt
environmental sustainability
• Reduce packaging
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recycling
• Envtal sustainable practices can be begun
with recycling waste and used products
• In 2009 best buy began offering free recycling
of electronic devices in the US and they resell
• Further it aquired california based startup
deal tree which provides the retailer with
software by which it can manage logistics
auctions and return processing of used goods
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Improving energy efficiency
• Retailers can reduce their greenhouse gases
emissinsions by improving their energy
efficiency.
• Family mart plans use enegy efficient
refrigeration refrigeration equipment to
reduce co2
• Egs:ebay started campaingns to reduce ghg
emissions
• Shop direct
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Collaborating with suplliers
• Retailers can also work with suppliers to
affect changes in the supply chain that help to
reduce the climate impact
• tesco
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Influence customers to adopt envtal
sustainability
• Retailers can take steps to encourage their
customers to act in an envtaly sustainable
manner
• Egs
• B&Q
• Tesco:buy 1 get 1 free later
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package
• Retailers are working to reduce their own
packaging requirements.
• Sainsbury plans to reduce their own
packaging wieght by 5,00,000 kg per year by
using cartons instead of cans for packaging its
basic tinned tomatoes
• carrefour
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Limitations of Green Retailing
• Resource crunch.
• Confusing imagery of products.
• Questionable credibility.
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Challenges to Going Green
• Lack of awareness.
• Less motivation to contribute.
• High prices.
• Low availability.
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Breaking Down Barriers to Green
Retailing
• Educate consumers.
•
Build better products.• Offer more.
• Bring products to the
people.
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Examples……
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Cub uses packaging made from only
100% renewable resources.
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Special parking places reserved for
customers driving fuel efficient
vehicles.
Messages conveyed include how the store
uses reduced refrigerant.
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LED refrigerator case lighting to conserve energy.
The overall store operates in a more
energy efficient fashion.
Use of natural light to reduce energy
consumption
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An overall store
experience which is
designed to be morerespectful to nature
and healthy for all.
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Sainsbury´s invests in logistics: the
trucks use fuel which is generated from
the recycled garbage of the stores
McDonalds goes green with Eco
Learning Lab in Chicago. This new
restaurant is seen as a “learning lab”,
testing all green technologies to adapt
to existing and new restaurants.
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Ebay
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WALMART
SUPERCENTER
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Goodwill Industries, since
its beginning over 100
years ago, has had asingular focus on
“greentailing,” with its
business model of reuse.
When items is donated
to Goodwill stay out of
landfills and get re-purposed or recycled to
help put people back to
work.
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TESCO
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Investment in logistics and recycling: Tesco
invests 150.000 euro per store in recycling.
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A Tesco "carbon footprint" informational shelf tag (in this case for orange
juice) in one of the retailer's United Kingdom supermarkets. Tesco is the only
food and grocery retailer in the world using the consumer informational
labels at the point-of-purchase.
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