GOVERNMENT OF TRIPURA

REVENUE DEPARTMENT (DIRECTORATE OF LAND RECORDS & SETTLEMENT)

TRIPURA CITIZEN’S CHARTER 2021

PUBLISHED BY

THE DIRECTORATE OF LAND RECORDS & SETTLEMENT

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Executive Summary

The work load on Revenue Administration is increasing day-by-day along with population increase as well as addressing of complex issues like land resources management and sustainable development planning for Tripura.

Information and Communication Technologies (ICTs) offers a unique

opportunity to lead effective changes in the Revenue Administration process. Government of Tripura is taking various initiatives to empower Revenue

Administration both functionally and financially, improve their capacities and provide enabling environment for Revenue Officials to function efficiently, effectively, in a transparent and accountable manner.

It is understood that the help of the ICT tools, various services offered by Revenue Administration can be provided from a single window/channel by integrating and streamlining various activities and

process. Revenue Administration has already attempted and implemented IT enabled services through http://jami.tripura.gov.in. Citizen centric information rich web-site with downloadable forms etc.

Revenue Department, Govt. of Tripura has successfully deployed ICT solutions, called Jami(Land Records Information System, TORS (Tripura Online Registration System) designed and developed by NIC, Govt. of India for Revenue Department for providing and managing of various Revenue services to citizenry. Operational staff and deployed system in Revenue Department has stabilized and benefits in the areas of turn around time for various revenue services, revenue management and records management are significant and impact is visible.

Under Digital India Land Records Modernization Programme

(DILRMP) Land Records and Property Registration system has been converted from paper based system to digital format. ICT infrastructure has been set up and integrated various Offices of Revenue Department at Revenue Circles, SDM Offices, Sub Registrar Offices, District and State HQ. Tripura State wide area Network has been utilized and ensure delivery of e-services through DC Revenue Circles, Sub Registry Offices and Common Service Centres ( CSCs) with least time.

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1. Our Vision

1. The vision of the Department is to ensure door step delivery of e-Services

to the citizen.

1.2 To help in bringing total transparency in land records administration with added advantage of security and reliability.

1.3 To help in maintaining an accurate land records system to further the objective of land reforms, protection of legal rights over land and efficiency in maintenance and updating of these records.

2. Our Mission

2.1 To encourage the scientific Management, Administration and Conservation

of land records all over the state.

2.2 To promote friendly relationship between the Village accountant (Tehsildar) and the common man with a perspective to attain prompt disposal of land related matters.

2.3 To encourage online mutation and updation of land records.

2.4 To help in developing greater professionalism and a scientific temper among all the Revenue officials and users of records for administering transparency & accountability.

3. Our Activities

3.1 Land is the most prized possession of individual and next only to water, the land is largest single natural resource available to the humanity. It is not only important economic asset in an agrarian economy but an essential resource for

one’s existence & livelihood. Without land there can be no groundwork for carrying on human activities.

3.2 Computerization of Land Records & Registration. The Land Records & Settlemennt Department, Government of Tripura, manages land records of entire State and as a custodian of Land Records of the State is also responsible for maintenance, preparation/updating and revenue generation through various forms of collection. Record of Right (RoR) also called Khatian and map. Now the RoR are made available online for the common man through http://jami.tripura.gov.in

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3.3 Preserving the old basic records of the state in digital form and make it accessible to the public for inspection and for reference under the provisions of the Tripura Land Revenue and Land Reforms Act, 1960.

3.4 Preparing amendments to the Tripura Land Revenue and Land Reforms Act, 1960 and Rules 1961; Tripura Land Revenue and Land Reforms (Allotment of Land), 1980.

3.5 Providing training to the revenue officials and unemployed youths of the state for upgradation of land records through conventional survey methodology and also provide technical know-how to maintain Land Records under eJAMI web platform.

3.6 Spreading awareness about the importance of Computerised Land Records (CLR) and its impact on socio-economic status of the state.

3.7 Providing digital and paper based records to the stakeholders as per requirement.

(a)The preservation of land Records in digital format. Preservation is required for two reasons (i) To protect the records against possible deterioration from constant wear and tear and (ii) to preserve the informational contents of records against destruction and eventual loss. (b) Most of the records are in paper and may not last for longer period. Due to the inherent acidic contents of the paper records it becomes brittle after some years and due to the decomposition of carbon compound of the ink, the impression goes faded. Documents are even destroyed by natural disaster, such as fire, flood and earthquake or when they deteriorate through decay, insect damage or humidity. Moreover, due to frequent handling of paper records by research scholars, there is a possibility of physical damage of the paper records. Therefore, paper old records need some special care and it must be preserved in a scientific way. Digital Preservation deals with ensuring that digital data stored today can be read and interpreted tens or hundreds of years from now.

4. Our Commitment

4.1 Complete dedication and devotion to the procedure for preparation and final publication of record of rights and supply of certified copies in exchange of nominal fees.

4.2 Same dedication and devotion is infused in the preservation of Land Records (Khatian, Maps etc) and the supply by extracting nominal fees.

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5. Our Services

5.1 Land Records are probably the most important public documents in any governance system. A vast number of people depend on land records as a proof of title to establish himself/herself as a legal owner of land and for obtaining Electricity connection, Water connection, Gas Line connection, Trade Licence, Municipal Holding Certificate, Citizenship Certificate, Permanent Resident Certificate, Bank Loan etc. 5.2 Tripura has made substantial progress in Modernization of Land Records and Registration process throughout the State under Digital India Land Records Modernization Programme (DILRMP). Textual as well as spatial data of land records has been uploaded on the web platform for online inspection by the citizen & web based operation by the land administration

5.3 Revenue Department, Government of Tripura has successfully created a web based single window solution, called Jami Software for Land Records Management System to handle land records including the maintenance and updating of textual records(RoR), Land Mutation, Maps, survey and settlement operations and registration of immovable property.

5.4 Home page of jami software:- web address http://jami.tripura.gov.in . There are two operational platform in this software one is Citizen Centric (for

citizen view) and another is Online Application Link (for Revenue Officials with User ID, Password and biometric logging). Online Land Records computerized process has been commenced w.e.f 01.09.2011:- 5.5 The web-enabled Land Records Computerization system has been found

advantageous for the citizens as landholders will get the updated land records from any CLR centre in a quick manner and will get the accessibility to digitized land record data bank from any place for cross checking.

5.6 Directorate of Land Records & Settlement, Government of Tripura is sole responsible for management of conclusive Land Records for the State of Tripura under the Digital India Land Records Modernization Programme (DILRMP). Paper based services are now converted into digital format. The following web based facilities are available for citizen on Computerization of Land Records and Property Registration.

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Sl. No.

Services Functionalities

01 GET ONLINE ROR/KHATIAN Citizen can obtain computerized Khatian through online without physical visit.

02 PAY ONLINE REGISTRATION & OTHER FEES.

Citizen can pay Registration Fee, Processing Fee and other fees through e-GRAS Payment Gateway.

03 VIEW YOUR ROR/KHATIAN Citizen can view his/her Computerized Khatian by

selecting the following search Criteria:-

a) Khatian No.

b) Plot No.(Hal/New)

c) Plot No. (Sabek/old)

d) Name

e) Registration No.

f) Registration Date

g) Registration type

04 VIEW YOUR MAP Citizen can view Revenue Cadastral Map(s).

05 VIEW PLOT HISTORY Transaction history can be viewed for a particular

Hal/New Plot number.

06 CHECK MORTGAGE STATUS Mortgage status of Immovable, Moveable, Intangible can be viewed.

07 KNOW MUTATION STATUS Status of mutation can be tracked by inserting MR. No. [eg. MR 202101287]

08 PLOT UNIT CONVERSION This is a conversion tool. Citizen can convert land area Acre to sq.ft, ha or local measurement like Kara,Ganda & Kani.

09 KNOW DEED STATUS Status of Registered Deed can be viewed by the citizen/common man.

10 CALCULATE FEE Stamp duty and Registration fee can be calculate.

11 MUTATION ONLINE Online application for mutation can be submitted by the citizen.

12 MOUJA LIST/ TEHSIL LIST List of Mouja (Revenue Village) & Tehsil can be search out.

13. REVENUE COURT CASE MONITORING SYSTEM (RCCM)

Revenue Court case Monitoring System has been introduced for submitting online application by the

Citizen (U/s. 95, 92, 96 20 etc)

14. e-STAMP e-Stamp has been introduced and Citizen can obtain e-Stamp from 185 numbers Authorized

Collection Centres throughout the State. (e-Stamp collection Centres: State Co-operative Bank 21 Branches, Stamp vendor-29 , Tripura Gramin Bank-3 Branches, CSC-128, Stock Holding Corporation-3,(including Land Records HQ-1, Sub Registrar Office SADAR-1, )

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6. Citizen centric other benefits under DILRMP

• Mutated cases are incorporated by the Revenue Officers

through online https://jami.tripura.gov.in operational site.

• 60 days time bound Mutation service. After preparation of khatian, same is informed through mobile SMS.

• Computerized RoR and Maps are available for delivery through 45 CLR Centres and State Facilitation Centre in the State. Now

it is extended up to CSC level. • Online application for mutation and delivery of e-ROR module is

introduced to submit online application by the land holders for

mutation and to obtain computerized Khatian. • Digital Signature and barcode has been introduced for issuing

of computerized RoR in the circles. • All digital Khatians(RoR) are authenticated by the Revenue

Officials. The name of the official as “compared by” and “authenticated by” shall be recorded in the computerized khatians.

• Complete stoppage of issuance of RoR through manual procedure

• Mortgage information are being captured in Khatian.

• All Govt./Departmental land, Tea garden land are out of purview of registration.

• Digitization of maps and integration of textual and spatial data • Online Registration system

• e-Stamp has been introduced • Online payment system has been introduced • Integration of registration and land records transactions are

recorded in the sellers khatians (RoR) through inbuilt integrated

system.

• 3 days time bound Registration services. • SMS alert to the beneficiaries

• Diverse set of Land & Registration related meaningful MIS. • Unemployed youths have been trained under DILRMP Cell for

self employment.

• Revenue Court case Monitoring System has been introduced.

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7. Next three years plan:- 1. Consent based Aadhaar authentication system in the Land Records

management system and Property Registration. 2. Insertion of RoFR Patta information in computerized Khatian.

3. Scientific management of RoFR land through GPS survey.

4. Survey of abadi area land in village areas by using modern technology

under SVMITVA 5. eJAMI Mobile App: Now with popularity of smart phones and

dissemination of mobile internet up to village level, an Android Mobile app shall be created to provide the user with transparency and ease

(to access). The vision of the Department is to ensure door step delivery of e-Services to the citizen. Keeping in mind of COVID-19 pandemic situation, eJAMI Mobile App may relieve the citizen for avoiding

physical visit of Govt. offices.

6. Introduction Smart/ property card in Land Records Management.

7. Completion of Re-Survey Works with Modern Method.

8. Implementation of Geo-reference in the digital maps.

9. Updation of long pending maps by using GIS technology.

10. Preservation of all valuable Government Documents in digital format.

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8. POWER OF THE COMPETENT AUTHORITY TO ACT UNDER THE PROVISION OF TLR & LR ACT 1960 :-

Sl. No

Section of the Act

Subject/purpose Revenue authorities with which powers are vested

01 02 03 04

1. 11(3) Power to decide dispute over

property.

1. Collector

2. Settlement Officer ( during revision)

2. 14(1) Allotment of land for the purpose of agriculture and construction of dwelling house

1. Sub-Divisional Magistrate 2. Settlement officer(during revision)

3. 15 Summary eviction of unauthorized occupation

1. Deputy Collector 2. Settlement officer ( during revision)

4. 18 Remission of revenue in respect of land lost by diluvium

1. Deputy Collector 2. Settlement officer

5. 20 Permission of diversion of land Deputy Collector

6. 38 Assessment of revenue payable on each holding

Settlement officer

7. 45 Revision of entries in the finally published RoR within one year from the date of final publication of

records

Settlement officer

8. 46 To decide the disputed case of mutation

1. Deputy Collector 2. Revenue inspector 3. Asstt. survey officer 4. Kanungo(during revisional survey)

9. 46(A) Disposal of objections against the

entries in the register of bargadars and to certify the transfer of entries in the RoR

1.Deputy Collector

2.Revenue Inspector 3.Asstt. Survey Officer 4.Kanungo(during revisional survey

10. 52 Demarcation of village boundaries 1. Deputy Collector 2. Asstt. Survey Officer( during revisional

survey)

11. 53(2) Eviction of unauthorized occupiers after fixing of boundary

1. Sub-Divisional Magistrate 2. Settlement Officer (during Revenue

Survey)

12. 57 Measuring for construction , laying out, maintenance and repair of boundary marks

1. Collector 2. Settlement officer (during Revenue

Survey)

13. 61(2) Certification of the correctness of

the accounts of arrears of land revenue

Deputy Collector

14. 63,64,65,66, 75&79

Realization of land revenue and other public demands through

certificate proceeding

Deputy Collector

15. 74 Confirmation of sale Sub-divisional Magistrate

16. 76 Certificate of purchase 1.Sub-divisional Magistrate 2. Deputy Collector

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Sl. No

Section of the Act

Subject/purpose Revenue authorities with which powers are vested

01 02 03 04

17. 84 Power to transfer cases from one revenue officer to another revenue officer competent to deal with it.

1. Secretary /Commissioner, revenue from any revenue officer to another revenue officer competent to hear the

case. 2. Director land records from any revenue

officer of the directorate of settlement to another revenue officer of the directorate competent to hear the case.

3. Collector to another officer exercising the power of collector in the same district and from any revenue officer in the district to another revenue officer competent to hear the case.

4. Sub-divisional officer from any revenue officer in the sub-division to another

revenue officer in the sub-division competent to hear the case.

18. 85 Power to take eviction, summoned witness etc.

All revenue officers not lower in rank than a circle officer are empowered.

19. 93(1) Hearing of appeals against order passed by subordinate officer.

Appeal will lie do:- 1. Commissioner/Secretary, revenue

order if passed by Collector 2. Collector, if the order passed by the

SDM 3. SDM, if the order passed by an officer

subordinate to him. 4. Settlement officer, if order passed by

the A.S.O 5. Director of Land Records and

Settlement against order passed by settlement officer including orders passed in cases under sec-11(3) in exercise of the power of collector.

20. 93(2) Hearing of second appeal 1.Commissioner/Secretary, revenue against order passed by the Collector/director of land records and settlement.

2.Director of land records and settlement against order passed by settlement officer.

3.Collector against order passed by SDO and other subordinate officers.

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Sl. No

Section of the Act

Subject/purpose Revenue authorities with which powers are vested

01 02 03 04

21. 95 Revision of orders passed by other subordinate officers

1. settlement officer (during revisional survey and before final publication)

2. director of land records and settlement

(after final publication and before consignment of records to sub-divisional magistrate)

3. collector( for cases arising after consignment of record to Sub-divisional magistrate)

N.B:- Settlement officer and director land records & settlement will dispose of cases pending with them at the time of final publication and consignment of records respectively)

22. 96 Review of order Revenue officer before reviewing any order will take permission from:- 1. Commissioner / secretary, revenue for

any order passed by collector. 2. Collector for any order passed by a

revenue officer subordinate to him 3. Director of land records and

settlement for any order passed by

officer of the settlement directorate.

23. 107 Relinquishment of rights in respect

of any land in favour of the government

1.Sub-divisional magistrate

2.Deputy collector

24. 107(D)(1) Transfer of land within the second schedule area

1.Sub-Divisional Magistrate 2.Deputy Collector

25. 110 Permission to make improvement 1.Deputy Collector 2.Assistant Survey Officer( during revision

survey)

26. 111A To determine the fixed produced rent

1.Deputy Collector 2.Assistant Survey Officer( during revision survey)

27. 113 Determination of reasonable rent 1.Deputy Collector 2.Assistant Survey Officer( during revision

survey)

28. 114 Communication of rent payable in kind

1.Deputy Collector 2.Assistant Survey Officer( during revision survey)

29. 116A To receive rent from under raiyat of refusal by the raiyats

1.Deputy Collector 2.Assistant Survey Officer( during revision

survey)

30. 118 Eviction of under raiyat 1.Sub- Divisional Magistrate 2.Settlement Officer (during revision survey)

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Sl. No

Section of the Act

Subject/purpose Revenue authorities with which powers are vested

31. 120 Declaration of under raiyat as raiyat of the land

1.Sub- divisional magistrate 2.Settlement Officer(during revision survey

32. 121 & 122 Determination of compensation for

improvement

1.Deputy Collector

2.Assistant Survey Officer

33. 123 Restoration of possession of land of bargadar(under raiyat)

Settlement Officer (during revision survey

34. 127 Determination of compensation to raiyat

1.Deputy Collector 2.Assistant Survey Officer

35. 130 Issue of certificate of ownership to under raiyat

1.Deputy Collector 2.Assistant Survey Officer

36. 131 Determination of reasonable price and issue of certificate of purchase to under raiyat

Deputy Collector 2.Assistant Survey Officer

37. 143-146 Assessment of compensation payable to intermediaries

Collector

38. 165 To receive return under section 165 1. Sub-Divisional Magistrate

2. Deputy Collector 3. Settlement Officer ( during revision

survey)

39. 166 Penalty for non submission of returns

1. Sub-Divisional Magistrate 2. Deputy Collector 3. Settlement Officer ( during revisional

survey)

40. 167 To determine excess land and publish the list of excess land u/s 167

1.Sub-Divisional Magistrate 2.Deputy Collector 3.Settlement Officer ( during revisional survey)

41. 169 Excess land to vest in Government 1.Sub-Divisional Magistrate

2.Deputy Collector 3.Settlement Officer ( during revisional survey)

42. 170 Hearing of objection against determination of excess land

Collector Director Land Records and Settlement (during revisional survey)

43. 171 To determine compensation for excess land

1.Sub-Divisional Magistrate 2.Settlement Officer ( during revisional survey)

44. 175 Taking over possession of excess land

1.Sub-Divisional Magistrate 2.Deputy Collector 3.Settlement Officer ( during revisional survey)

45. 187(3) Restoration of alienated land to tribal

1.Sub-Divisional Magistrate 2.Addl.Sub-Divisional Magistrate

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8. Service delivery charges (Vide Notification F.2(1152)-DLRS/ACCTTS/2012/SH/1027-33 DT. 25TH January 2019) :-

Contd..

Rate SL No

Name of the item Rate

Photostat copy

Lamination charge

1. Tripura State (1’’=4 mile) Coloured Rs. 600/- Rs. 100/- Rs. 300/-

1

2. Tripura State (1’’=4 mile) Black & White Rs.500/- Rs. 75/- Rs. 200/-

1. District (1’’=4 mile) Coloured Rs. 600/- Rs. 100/- Rs. 300/-

2

2. District (1’’=4 mile) Black & White Rs.500/- Rs. 75/- Rs. 200/-

1. Tripura State (1’’=2 mile) coloured Rs. 1000/- N.A. Rs. 500/-

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2. Tripura State (1’’=2 mile) Black & White Rs. 800/- N.A. Rs. 400/-

1. District (1’’=2 mile) Coloured Rs. 1000/- N.A. Rs. 500/-

4

2. District (1’’=2 mile) Black & white Rs. 800/- N.A. Rs. 400/-

5 Soft copy in CD Rs. 1200/- N.A. N.A.

6 Fees for Noting the ROR against mortgage

received from the bank

Rs. 100/- per

case N.A N.A

7 Khatian Rs. 20/- N.A N.A

8 Scanned Old Khatian Rs. 40/- N.A N.A

9 1. Digitized Map (Part) 2.Digitized Map (Autocad) Legal size

Rs. 50/- N.A N.A

10 Digitized Map (Full Sheet) Rs. 600/- N.A N.A

11 Xerox map (part) Rs. 20/- N.A N.A

12 Xerox Map (Full) Rs. 70/- N.A N.A

13 Form “B1” Rs. 05/- N.A N.A

14 Form No.21 Rs. 05/- N.A N.A

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Rate SL No

Name of the item Rate

Photostat

copy

Lamination

charge

Rs. 1000/- for whole state N.A N.A

15 Rs. 500/- for District N.A N.A

Rs. 300/- for Sub-Division N.A N.A

Searching of Land records through Directorate

either for any Govt. Department or individual for an individual case Rs. 100/- for within the

TK/mouja N.A N.A

1.Upto 15 plots Rs. 30/- N.A

N.A

2. From16 to 30 plots Rs. 50/- N.A

N.A

16 Trace map (Hand Sketch maps)

3. From 26 to 50 plots Rs. 100/- N.A

N.A

17 English version of ROR per copy

Rs. 500/- N.A N.A

18 English Version of Map

(Full Sheet) per copy Rs. 1000/- N.A N.A

19 English Version of Map (Partly)

Rs. 500/- N.A N.A

20 Manually prepared Khatian

(old) per copy Rs. 50/- N.A N.A

21 Manually prepared Revisional Khatian per copy

Rs. 50/- N.A N.A

22 Rivisional Draft Khatian per copy

Rs. 50/- N.A N.A

23 Searching of Map (Manually)

Rs. 20 /per sheet N.A N.A

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