got personally-owned devices? manage them with system center
DESCRIPTION
Personally-owned devices can be great tools for boosting productivity, but device management and security can be challenging and costly. View the slide deck and learn how System Center Configuration Manager 2012 can control slates, netbooks, wireless devices and PCs from a single administrative console. For more information on this or other System Center topics, visit our blog at www.cdhtalkstech.com.TRANSCRIPT
C D H
C D H Got Personally-Owned Devices? Manage Them with System Center
C D H Quick Facts
About Us• 22nd Year• Grand Rapids &
Royal Oak• 30 Staff
Approach• Vendor
Independent• Non-reseller• Professional
Services Only
Partnerships• Microsoft Gold• VMware Enterprise• Citrix Silver• Novell Gold• Cisco Premier
C D H Expertise
C D H Talks TechC D H
C D H Meet Your Presenter
• Erik Gilreath• Consultant with C/D/H since 1999• Currently focusing on System
Center, infrastructure and virtualization
MCSE, MCITP, CNE, CCA, CCEA, GCWN
C D H System Center Product Line
Industry Trends“More things to manage”
Employee Demands“Blurring of work and life”
IT Requirements
C D H System Center Product Line
C D H System Center Product Line
• Eat- Endpoint Protection• A - Application Controller• V - Virtual Machine Manager• O - Orchestrator • C - Configuration Manager• A - Advisor• D - Data Protection Manager• O - Operations Manager• S - Service Manager
C D H Configuration Manager 2012
Empower Users
Empower people to be productive from anywhere on whatever device they choose• Device freedom• Optimized, personalized
application experience• Application self-service
Unify Infrastructure
Reduce costs by unifying IT management infrastructure
• Mobile, physical, and virtual management
• Security & compliance• Service management
integration
Improve IT effectiveness and efficiency
• Comprehensive client management capabilities
• Improved administrator effectiveness
• Reduced infrastructure complexity
Simplify Administration
C D H System and User-Centric
Configuration Manager 2007 Configuration Manager 2012Optimized for Systems Management scenarios
• Still committed and focused on System Management scenarios
• Challenging to manage users:• Forced to translate a user to a device• Explicit: run a specific program on a
specific device
• Embrace User Centric scenarios:• Moving to a state based design, for
apps, deployments, content on DPs.• Full application lifecycle model. Install,
Revision Mgt, Supercedence and Uninstall
• Software Distribution is a glorified script execution
• Understand and intelligently target the relationships between user systems
• Management solution tailored for applications
C D HEmbracing User Centric: Administrator Promises
• Let the administrator think user first– Deploy applications to users– Manage users beyond the desktop
• ConfigMgr maintains relationship between users and systems to solve core user targeting– Set conditions to control installations – Schedule ‘Pre-deploy’ to users’ primary devices for WoL, off-
hrs, workgroup, etc.• ConfigMgr will remember the relationship between the
user and their applications• Application model captures ‘administrative intent’
C D H Application Model
Deployment Type
Requirement Rules
Dependencies
Detection Method
End User Metadata
Supercedence
Install Command
yThe “friendly” information for your users
Keep your apps organized and managed
Workhorse for application
Can/cannot install app
Remove previous versions
Is app installed?
Command line and options
Apps that must be present
App-V
Windows Script
Windows Installer (MSI)
Mobile (CAB)
Administrator PropertiesGeneral information about the application
C D HUser Centric – Personalized
Application Experience
System Center Configuration Manager 2012 examines: User identity Application dependencies Device type Network bandwidth Administrative Intent
Loca
l Ins
tall
Pres
enta
tion
Serv
er
Windows desktop Windows SlateWindows thin client iPhone
C D HUser Centric – Device
Management
C D H“Depth” Mobile Device
Management
• Establishes mutual trust between the device and the management server
• Devices enrolled and provisioned securely over-the-air– Admin (or end user) registers new mobile device
and receives one-time PIN from Site Server – Admin sends PIN and enrollment instructions to
user– Simplified end user experience and deployment
User enrolls via Enroll utility on mobile device
C D H“Light” management via
Exchange
• Provide basic management for all Exchange ActiveSync (EAS) connected devices
• Features Supported:– Discovery/Inventory– Settings policy– Remote Wipe
• Supports on-premise Exchange 2010 and hosted Exchange
C D HEmbracing User Centric:
End-User Promises
• User preferences to control ConfigMgr behaviors:– “My business hours” – used to
control when to install software– Presentation mode – don’t notify
when presenting– Remote control settings – when
allowed, end user can control their experience
C D HEmbracing User Centric:
Software Catalog
C D HEmbracing User Centric: On Demand Installation
1• User clicks “install” on Catalog item
2• Web site checks user’s permissions to
install
3• Web site requests Client ID from
ConfigMgr client agent and passes it to Site server
4• Server creates policy for the specified
client and app and passes it to client
5• Client agent evaluates requirements from
the policy and initiates installation
6• Client agent completes installation process
and reports statusAgent
Web Site
Melissa
Site ServerProcess Flow
C D H Collection Enhancements
C D H Client Activity and Health
• Product integrated health and remediation solution• Server side metrics for evaluating client activity:
– Policy Requests– Hardware and software Inventory– Heartbeat DDRs– Status Messages
• Client side monitoring/remediation for: – Dependent Windows components and services– ConfigMgr client prerequisites– WMI Repository and namespace evaluation– In console and Web reporting
• ‘In-console’ alerts when healthy/unhealthy ratio drops below configurable threshold
C D H Software Updates
• Auto Deployment Rules– Use search criteria to identify class of updates to
automatically deploy: category, products, language, date revised, article id, bulletin id, etc.
– Schedule content download and deployment based on sync schedule or define a separate schedule per rule
• State-based Update Groups– Deploy updates individually or in groups– Updates added to an update group automatically deploy
to collections targeted with the group
Phase 1: Monitor•Enable client management agent•Begin monitoring usage and activity
Phase 2: Plan•Continue monitoring on usage and activity•Begin to develop Power Plan
Mid-Month:•Power Plan has been confirmed
Phase 3: Apply Power policy•Begin applying Power Plan
Phase 4: Compliance & Analyze•Review before and after usage and activity•Determine savings in Kwh and Co2 saved
Non-Peak & Peak
Power Management
C D H Settings Management
• Unified settings management across servers, desktops and mobile devices
• ConfigMgr 2007 reports configuration drift – ConfigMgr 2012 can “set” for Registry, WMI and Script-Based
• Improved functionality: – Copy settings– Define compliance SLAs for Baselines to trigger console
alerts– Richer reporting to include troubleshooting, conflict,
remediation information• Enhanced versioning and audit tracking
– Ability to specify specific versions to be used in baselines– Audit tracking includes who changed what
C D H Remote Control
• Send Ctrl-Alt-Del to host device to regain previous feature parity
IS BACK!
C D H
Royal Oak306 S. Washington Ave.Suite 212Royal Oak, MI 48067p: (248) 546-1800
Thank You
Grand Rapids15 Ionia SWSuite 270Grand Rapids, MI 49503p: (616) 776-1600
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