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    A Market Survey on GOLD FLAKE (KINGS) by ITC

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    18%

    61%

    21%

    DEMOGRAPHICS-SALARY

    25K

    SEX MALE82%

    SEX FEMALE18%

    DEMOGRAPHICS-SEX

    Most of the respondents

    where men within the age

    group of 25-30 and with a

    monthly income of 10k-25K.

    18%

    59%

    23%

    0% 0%

    DEMOGRAPHICS-AGE

    18-24 25-30 31-35 36-45 46+

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    3.31

    3

    3.49

    4.51

    2.80

    3.43 3.27

    0.00

    0.50

    1.00

    1.50

    2.00

    2.50

    3.003.50

    4.00

    4.50

    5.00

    Factors Determining PurchaseDecisions (Mean) On A Scale Of 5

    BRAND

    18%

    COMPANY

    8%

    PRICE

    12%TASTE

    34%

    LOOKS

    3%

    AVAILABILIT

    Y

    19%

    PACKAGING

    6%

    FACTORS INFLUNECING

    PURCHASE %

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    0.0

    0.5

    1.0

    1.5

    2.0

    2.5

    3.0

    3.5

    4.0

    4.5

    5.0

    BRAND COMPANY PRICE TASTE LOOKS AVAILABILITY PACKAGING

    MALE

    FEMALE

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    0

    5

    10

    15

    20

    25

    30

    GOLD FLAKE NAVY CUT CLASSIC MARLBORO BENSON STELLER OTHERS

    BRAND PREFERENCE

    30

    76

    5

    0 03

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    0

    5

    10

    15

    20

    25

    30

    GOLDFLAKE

    NA

    VYCUT

    CLASSIC

    MAR

    LBORO

    B

    ENSON

    STELLER

    OTHERS

    GOLDFLAKE

    NA

    VYCUT

    CLASSIC

    MAR

    LBORO

    B

    ENSON

    STELLER

    OTHERS

    MALE FEMALE

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    0.00

    0.50

    1.00

    1.50

    2.00

    2.50

    3.00

    3.50

    4.00

    4.50

    QUALITY PACKING VARIANCE PRICING AVAILABILITY SMOOTHNESS LOOKS

    3.833.7

    3.07

    3.27

    4.3 4.27

    3.63

    MEAN RATING OF GOLD FLAKE ON A SCALE OF 5

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    9/190 5 10 15 20 25

    REGULAR

    LIGHTS

    23

    4

    0.0

    3.0

    FEMALE

    MALE

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    CHANGE44%

    RECOMMENDATION20%

    DRIVE AWAY23%

    BORROW13%

    BRAND LOYALTY

    CHANGE RECOMMENDATION DRIVE AWAY BORROW

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    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    LOOKS PACKING PRICE SMOOTH DONT LIKETHE TASTE

    DONT KNOW POORTOBACCO

    4

    0

    10

    4

    7

    0

    2

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    BRAND

    16%

    COMPANY

    16%

    PRICE

    11%

    TASTE

    21%

    LOOKS

    12%

    AVAILABILITY

    10%

    PACKAGING

    14%

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    MALE

    FEMALE

    0.0

    0.5

    1.0

    1.5

    2.0

    2.5

    3.0

    3.5

    4.0

    4.5

    5.0

    BRANDCOMPANY

    PRICETASTE

    LOOKS

    AVAILABILITYPACKAGING

    3.33.3

    2.9

    4.9

    1.9

    2.5

    2.9

    4.54.5

    1.8

    5

    4.5

    2.3

    4

    MALE

    FEMALE

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    Out of the 6 given brands of cigarette, most ofthe people had opted for Gold flake (30 out 0f51).

    Gold Flake has a very good distributorship hence

    it is very much Available in every cigarette store. It also has a satisfactory Taste and Smoothness.

    People those smoke Gold Flake are also pleasedwith its Quality as a whole.

    Out of the 30 customers those who smoke GoldFlake 29 have confirmed that they are verySatisfied with the cigarette.

    All these indicates that Gold Flake is doingpretty good in the cigarette markets of Kolkata.

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    On the other hand smokers those who do not prefer

    Gold Flake feels that;

    Gold Flake must work on its Taste.

    They even feel that it is little over Priced.

    It lacks Smoothness. Finally, improvement in the Tobacco Quality was also

    suggested by some of them.

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    The study suffers from the basic limitations ofthe possibilities of difference between what isrecorded and what is true.

    The sample size is very less and therefore thetest

    that could be done on large population wasrestricted.

    The findings of the survey are based on thesubjective opinion of the respondents and there

    is no way of assessing the truth of thestatements.

    The limitation of personal bias of respondentslimit

    the scope of the study.

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    From the analysis and interpretation of data we canconclude the following things :-

    The sale of Gold Flake is good but we should say it issatisfactory, as it is the first entrant in the Indianmarket.

    Taste of Cigarette is the factor that attracts theconsumers most while they go for smoking.

    The awareness of Gold flake is satisfactory to theconsumer even after the govt. restrictions oncigarette advertisements.

    Price plays a vital role in controlling the purchasedecisions.

    However, the study that we have undertaken concludesthat the product Gold Flake of ITC is a delightfulproduct for the consumers.

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    Up in smoke

    That's where I wanna be,

    'Cause when I'm high

    The world below

    Don't bother me..

    - Cheech And Chong

    /#share

    Bibhuti Prasad Lenka

    Siddharth Mukul Baruah

    Prajit Goswami

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