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Weekend Executive MBA Program Student Handbook Goizueta Business School Executive MBA Program Student Handbook

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Weekend Executive MBA Program Student Handbook

Goizueta Business School Executive MBA Program

Student Handbook

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Our Core Values

Courage

Courage is the state of being that allows one to act with confidence, resolve and self-possession in the face of uncertainty and risk.

Integrity

Integrity is the honest quest for, and application of, one’s value system. At Goizueta, we expect all members of our community to act in accordance with their own beliefs and our shared values, even in the face of personal risk or external pressure.

Accountability

Accountability is the value that encourages our community to honestly assess our strengths and weaknesses, keep our commitments, and acknowledge and learn from our mistakes and successes.

Rigor

Rigor instills excellence. At Goizueta, we seek challenges that place us outside our comfort zone. High expectations and goals are the standards that we choose for each other and ourselves.

Diversity We deeply value diversity in the backgrounds, strengths, interests, and experiences of our students and faculty. We continually strive to contribute to the business community with perspectives based on a range of ideas and practices, and our success is measured by the inclusion of all voices.

Team

The members of a team support one another, communicate effectively and challenge each other to strive for excellence. The output of a team is greater than the sum of its parts because it unifies strong initiatives and inspires its members to challenge conventional wisdom, ultimately realizing each member’s greatest potential.

Community

A true community is one that is based on trust, support and mutual respect. The combination of these elements creates an intellectually stimulating atmosphere of healthy competition and risk-taking without judgment. At Goizueta, we believe our intimate size and international flavor enhance our community, and instill values that extend beyond the classroom for the rest of our lives.

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Table of Contents

Executive MBA Program Structure 4

Academic Policies 6

Classroom Etiquette & Policies 9

Printing at Goizueta 9

Reserving Breakout Rooms/Classrooms 9

Inclement Weather Information 10

Weekend Executive MBA Tuition & Fees 11

Financing Your MBA Degree 12

Mandatory Health Insurance Policy & Waiving Procedure 13

FAQ’s Regarding Student Health Insurance 15

MBA Conduct Code 19

Goizueta Honor Code 20

Goizueta EMBA Policy on Professional Conduct 21

Goizueta Student Grievance Policy 22

University Student Resources 23

Parking 25

Policy Statement on Confidentiality & 25 Release of Information about Students Discriminatory Harassment 31

Should you need have questions about this information, please contact a member of the Executive MBA

Staff:

Dr. Steve Walton Associate Dean & Director, Executive MBA Program 404.727.3526

Carol Fuzzard Assistant Dean 404.727.5272

Jozette Kauffman Assistant Director 404.727.0310

Juliana Roth Associate Director 404.727.3367

Wendy Case Program Coordinator 404.727.7177

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Executive MBA Program Structure

The Executive MBA Program has been designed to create a strong culture of learning by offering two

unique formats for its lock-step-program. The Weekend Executive MBA Program (WEMBA) allows a student

to earn a globally recognized MBA by attending classes on alternating weekends on the Emory Campus

during a 16 month period. The Modular Executive MBA Program (MEMBA) is a unique 21-month format that

allows you to earn the same degree by attending classes on the Emory campus during nine intensive week-

long learning modules that are held quarterly and augmented by distance learning.

Graduation Requirements – WEMBA

53 Credit Hrs Required for Graduation

First Term (Spring) – 12 hours 512E Financial Accounting – 3 hours 634E Management Strategy – 3 hours 540E Marketing Management for Managers – 3 hours 550E Decision & Information Analysis – 3 hours Second Term (Summer) – 12 hours 501E Microeconomics – 3 hours 513E Strategic Cost Management – 3 hours 551E Managing Operations for Competitive

Advantage - 3 hours 531E Organizational Behavior & Leadership

- 3 hours *Optional Negotiations Elective - 3 hours *Optional Real Estate Finance & Mgt – 3 hours Third Term (Fall) – 12 hours 503E Global Macroeconomic Perspectives

– 3 hours 505E Multi-National Firms & Strategy

– 3 hours 520E Managerial Finance – 3 hours 552E Technology and Complex Adaptive Systems

- 3 hours Fourth Term (Spring) – 14 hours 620E Advanced Financial Topics – 3hours 547E Product & Brand Management – 3 hours 557E Leadership and Lifework – 3 hours 621E Mergers and Acquisitions – 2 hours 699E Global Business Practice – 3 hours *Optional Entrepreneurship Elective – 3 hours *Optional Strategic Alignment Elective – 3 hours

Elective Course Options – WEMBA

The Weekend Executive MBA Program was designed to meet the needs of students who work full-time during the week. The EMBA Program office offers four electives that are integrated into the WEMBA class structure. Currently these are:

Negotiations

Real Estate Finance & Mgt

Entrepreneurship

Strategic Alignment Students are eligible to take electives beginning anytime after the 1st term of the program. For students wishing to take more than one elective for any given semester, he/she will need to seek the permission of the program dean, Dr. Steve Walton.

Directed Study

A directed study offers you the opportunity to customize your studies and work one-on-one with a faculty member. Students also have the option to enroll in a directed study instead of taking an elective to fulfill graduation requirements. Often students choose to tackle a significant issue within their business or to focus on a particular topic of interest that is not covered in our curriculum. In order to complete a directed study, a student must meet the following qualifications:

1. Students must have at least a PS average in each course & cannot have an LP on their transcript

2. Students cannot use a directed study to duplicate a currently offered course

3. Students are eligible to take only 1 directed study to meet graduation requirements

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Transferring Credit Into the EMBA Program to Goizueta from another institution

Students need to seek the permission of Dean Steve Walton to take a class at another institution or to have classes taken previously at other schools count toward the degree requirements.

Study Teams

Study Teams are formed by the Program Office, and to the extent possible, takes into account a student’s functional skills, industry background, undergraduate studies, and Birkman work styles. You will be assigned a new team each term, for a total of 4 different teams throughout the program.

Global Business Practice

The International Colloquium, a required capstone feature of the EMBA Program, is an international module designed for the specific purpose of exposing students to the complexities, opportunities and challenges of the current business climate in the context of how global companies develop and manage their international business. Destinations are voted on by the class from a list of cities that currently have a unique and interesting business environment. The Program office covers the cost of each student’s room, study program meetings, and most breakfasts & lunches. Students are expected to cover the cost of their flights, transportation to and from the airport, evening meals, and expenses incurred during the ―free weekend‖ and incidentals.

For more Information regarding academics, elective course options, directed studies, study teams and

the international colloquium, please contact a member of the EMBA Program Office staff.

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Academic Policies

Grading System & Academic Standing

Effective for students entering the M.B.A. program May 1994, or later, the following five tiered grading system is used:

Distinction (DS) High Performance (HP) Performance Standard (PS) Low Performance (LP) No Credit (NC) M.B.A. students do not receive a numeric or letter grade, quality point average, or class ranking. The grade of "Distinction" represents only exceptional work and the grade of "High Performance" represents work of commendable nature. Therefore, it is suggested that grades of "Distinction" be limited to 15% of enrollment in Core courses, 18-20% in elective courses, and that grades of "High Performance" and "Distinction" in combination not exceed 50% of total enrollment in Core courses, 50-60% in elective courses. Additionally, the faculty suggests that a range of 5% to 10% is an appropriate average distribution for the grade of "Low Performance" in Core courses. In elective courses, the appropriate average distribution for the LP grade would be no more than 5%, recognizing that many times the appropriate distribution for a course would be 0%. There is no established basis for translating descriptive grade terms to conventional letter grades or grade point averages, and an attempt to make such a translation from the accompanying transcript would be inappropriate and may be misleading. However we recognize that in certain cases, outside parties may need to do so for comparison purposes. Comparable graduate programs employing the letter grade system typically consider a grade of B to be passing work. Our (PS) grade represents the expected performance standard and would therefore clearly indicate that a student is achieving at this level. Descriptive definitions of the grades are outlined below.

Distinction (DS) An honors grade recognizing work of exceptional quality as evidenced by total mastery of all concepts and techniques. The student stands clearly above the class and is able to integrate and apply concepts and techniques and consistently demonstrate initiative and creativity response to assigned work. High Performance (HP) Work of a very good quality as evidenced by a solid mastery of all course concepts and techniques. The student shows consistent initiative in responding to assigned work and meets or exceeds all of the instructor's performance expectations. Performance Standard (PS) Work of good quality as evidenced by a solid mastery of most course concepts and techniques. The student shows initiative in responding to assigned work and meets all of the performance expectations. Low Performance (LP) Work of below standard or marginally acceptable quality. The student’s mastery of the subject material is uneven and there may be some difficulty in understanding and appropriately applying concepts and techniques. However, overall performance meets the instructor’s minimum performance expectations. No Credit (NC) Work of unacceptable quality. The student demonstrates little understanding and great difficulty in applying concepts and techniques. The student fails to meet the instructor's minimum performance expectations Satisfactory/Unsatisfactory (S/U) Academic courses which are less than 3 credits may be graded on a Satisfactory/Unsatisfactory basis. A grade of Unsatisfactory (U) is considered the same as a grade of No Credit (NC) and will be counted as a No Credit grade in the continuation standards. No other courses may be taken on a S/U basis.

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Incomplete (I) The notation I (incomplete) is recorded when a student has been granted permission by an instructor to defer the final exam or another part of the course work. Such permission is granted only for illness or other emergency and must be secured from the instructor in writing, with a copy provided to the Business School registrar. If the I is not resolved by the end of the following semester (or within twelve months if the student is no longer enrolled), a grade of NC will replace the I. Withdrawal (W, WF, WU) The notation W (withdraw) is recorded when a

student withdraws with the instructor’s

permission prior to the end of the term.

Withdrawal from a course must be requested on

a formal drop/add slip signed by the instructor

and submitted to the Business School registrar.

After the official drop/add period, a student may

withdraw from a class with the instructor's

permission at any time prior to the beginning of

the final examination period for the term.

During the first 6 weeks of the withdrawal

period, the instructor will assign a grade of

either W (withdrawal) or WF (withdrawal

failing), depending on the student’s academic

performance prior to withdrawal. Withdrawal

from a course must be requested on the official

withdrawal form signed by the instructor and

submitted to the EMBA Program office.

Students who wish to withdraw from all courses

for which they are enrolled are eligible for a

refund depending upon the date of withdrawal.

Financial aid awards are prorated accordingly.

Generally, tuition refunds decrease by 20% per

week, during the fall and spring semesters,

beginning the first day of the second week of the

semester. For example, students who wish to

withdraw during the first week of classes will

receive 100% refund. Thereafter, refunds of

80%, 60%, 40%, or 20% are given, respectively,

during the second, third, fourth, and fifth week

of enrollment. There are no refunds after the

fifth week of the semester. Summer semesters

have similar refund schedules determined on a

prorated basis. The specific dates related to

refund percentages change each semester;

therefore, students are instructed to refer to the

official refund schedules that are available from

the office of the Associate Director of Academic

Services.

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Continuation Standards To continue in the Executive MBA Program, a student must meet the following criteria: Cumulatively for all terms, at the end of: Term 1 Not more than two grades of low pass (LP) or lower, not to include more than one grade of no credit. Term 2 Not more than three grades of low pass or lower, not to include more than one grade of no credit. Term 3 Not more than four grades of low pass or lower, not to include more than one grade of no credit.

Term 4 Not more than four grades of low pass or lower, not to include more than one grade of no credit. If a student fails to meet the above continuation

standards, and there are reasonable extenuating

circumstances, a student is invited to submit a

formal letter to the Executive MBA Faculty

Committee for consideration & review. If the

Executive MBA Faculty Committee believes that

due to the extenuating circumstances, a

student’s true performance capabilities have not

been shown, the committee can vote to allow

the student to continue in the Executive MBA

Program for an additional semester on academic

Probation.

Please Note….

If a student receives two grades of NC, he/she cannot continue in the program. Any student receiving an NC in a course will be required to retake the course & may not be eligible to take other courses in the program until the failed course has been retaken.

Beta Gamma Sigma

Students whose academic achievement is amongst the top 20% of their graduating class, will be invited to

join Beta Gamma Sigma National Honors Society. Students will be recognized for their achievement at the

Executive MBA Graduation Awards Ceremony.

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Classroom Etiquette & Policies

Class attendance is expected of all students at all times. Each professor has his/her own rules for the

classroom, and those rules take precedent. If a professor does not outline classroom rules in the course

syllabus, students should automatically assume the following:

A student should contact the faculty member prior to class, if he/she is unable to attend a class.

As class participation is an important component of most courses at Goizueta, a student should

assume any absence will count negatively toward his/her class participation grade.

If a student misses 2 or more classes, it is reasonable to expect the student will receive a grade of

No-Credit (NC) for the course.

All assignments must be submitted prior to the start of class, on the day due. It should be

assumed that any assignment submitted late will not be graded.

Laptops should not be used during class unless otherwise instructed by the professor.

Mobile Phones, Blackberry’s, pagers, PDA’s and other such devices should be turned off during

class.

If a student is not prepared for class, he/she should notify the professor at the start of class to

avoid being embarrassed by being cold-called during the session.

Student Printing at Goizueta

Executive MBA students have their own printing center within the EMBA suite. To network your laptop to

the printing center, you must have the following installed and functioning on your computer:

Wireless card (802.1b compliant). If you are using wireless connection, you must have the SSID set to GBSNET with no WEP encryption and not using ad hoc. Windows XP will typically establish these settings.

Active GBSNET account.

For directions on how to configure your computer, please refer to the Technology Guide.

Reserving Breakout Rooms/ Classrooms at Goizueta

To reserve a breakout room or a classroom, students should send an email to the First Class conference

―R25‖. All requests to reserve a room should include the following information:

1. Name of Student or Event

2. Program & Year (MEMBA 10, WEMBA 10)

3. Date/Time Needed

4. Preferred Room (and equipment, if necessary)

A confirmation of reservation will be emailed to you within 24 hours during the standard business week.

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Inclement Weather Procedures In the event of inclement weather, students may call 404.727.1234 and receive frequently updated information on University closing or delayed openings. During dangerous weather conditions, the provost may exercise one of two alternatives:

Delayed Opening – the university will open at a specific time to be announced by 5:30am on local television & radio stations

University Closing – Classes, examinations and all other operations will be canceled, expect for Emory and Crawford Long hospitals, food services, the police department and facilities management.

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Executive MBA Tuition & Fees

Tuition

Tuition is billed on a per term basis.

The current Weekend Executive MBA tuition is:

Term 1 $23,500

Term 2 $23,500

Term 3 $23,500

Term 4 $23,500

Total Cost: $94,000

In addition to tuition rates, the university

imposes the following mandatory fees:

Activity Fees - $102 per semester

Mental health/counseling fees - $50 per semester

Athletic Fees - $5 per credit hour

Weekend Executive MBA Program Costs Include

Tuition, fees, books, and materials for Executive MBA courses.

Breakfast & lunch on class days

Emory Parking on class days. Please note that students wishing to visit campus on non-class days are responsible for their own parking costs in visitor parking.

Lodging and most meals during the International Colloquium

Program Costs Do Not Include:

Travel to and from Atlanta or for the International Colloquium

Additional fees for optional review courses or additional tutoring.

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Financing Your EMBA Degree

Paying Tuition

Bills for each semester are available on-line

through OPUS. Student financials does not mail

paper bills. Tuition is due prior to the beginning

of the semester. Students have four options

when paying tuition.

Paying in full by date due Registering for Deferred Payment Third Party Billing Financial Aid

Questions/Problems with Billing

Our Executive MBA contact in Student Financials

is Elizabeth Barrett. Elizabeth thoroughly enjoys

getting to know each student, and is happy to

help if a student contacts her. To reach her

directly, please dial 404.727.1202. She can be

reached by email at

[email protected]

Deferred Payment Plan

If a student wishes to register for deferred

payment plan, he/she should sign up through

OPUS and pay the $70 application fee online. By

completing this process, tuition becomes due 60

days after final grades are posted to OPUS for

the semester. This program is open to all

Executive MBA students, but is typically used by

those who receive some employer compensation

for their tuition costs.

Deferred payment schedule is as follows: Fall Semester Tuition: 25 February Spring Semester Tuition: 25 July

Summer Semester Tuition: 25 October

Students enrolling in the deferred payment plan for Term 4 need to be advised that they will not receive their diploma until their final tuition payment has been made to the university. If a student would like to receive their diploma on graduation day, final payment for Term 4 will need to be submitted by April 30th.

Third Party Billing If you wish your company to be billed directly, please contact 3rd party billing prior to beginning of classes. Students should contact Mary Kriest at 404.712.8726. The rules for 3rd party billing are:

All tuition must be paid prior to beginning of classes. (If a student needs to receive a grade prior to being reimbursed, 3rd party billing will not work)

The bill is sent directly to the student’s employer. The employer is responsible for timely payment of the tuition bill.

Students are responsible for any tuition not paid in full by the company.

Financial Aid Financial Aid is available through Emory’s Financial Aid Office. For students seeking financial aid for the first time at Emory, please visit –

Weekend Executive MBA Students:

http://www.emory.edu/FINANCIAL_AID/graduate_professional/business/how-to-apply-weekend.php

For students seeking to re-apply for financial aid, please visit:

http://www.emory.edu/FINANCIAL_AID/graduate_professional/business/how-to-apply-modular-returning.php To complete the FAFSA: http://www.fafsa.ed.gov/ Financial Aid Contact Brenda Hill [email protected]

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Mandatory Health Insurance Policy

Health Insurance Requirement

Health Insurance: Every Student, Every Year effective Fall Semester 2006, all new and continuing degree-seeking and international Emory University students will be required to have health insurance. Under this requirement, students must either purchase the Emory University Student Health Insurance Plan or provide documentation of enrollment in a comparable United States-domiciled plan. Students will have a "To Do" on their OPUS account in late spring, requiring them to complete the waiver process on-line by the first day of Fall Semester classes.

If a student has not either enrolled in or waived out of the Emory Student Health Insurance Plan by the deadline date by July 1st, he/she will be automatically enrolled in the annual Emory/Aetna plan and billed by the Emory Student Financial Services (SFS). However, the student will still have until the first day of Fall Semester classes to complete a waiver and have the insurance enrollment and charge reversed. Students will need to complete the annual insurance enrollment/waiver process each year they are enrolled at Emory.

To complete the Insurance Enrollment/waiver process students should: 1. Sign into their OPUS Account 2. When you enter OPUS you’ll see your student center. Look in the Personal Information section ( on the

left hand side of the screen) and look for the Health Insurance Waiver Link. (It’s the link highlighted with the red box in this picture).

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3. Once you have entered the Mandatory Student Health Insurance Waiver site, the system will walk you through the required 4 steps to complete the process. It is very important that you take the time to complete the entire process to ensure you have successfully completed the waiver process

You will Need:

1. Your Current Health Insurance Policy #

In order for an insurance plan to meet the Emory University mandatory insurance waiver criteria, the insurance plan must feature, at a minimum, all three of the following:

1. Coverage that allows the insured student to receive outpatient, emergency, specialist and inpatient care, diagnostic testing and procedures, and mental health inpatient and outpatient care, including alcohol and substance abuse treatment, in Atlanta, GA. (Please note that coverage in Atlanta for emergency care only does not meet this waiver criterion.)

2. An individual annual deductible not greater than $2,500 per policy year. If the annual deductible exceeds $2,500, the insured student must have an approved Healthcare Savings Account (HSA) that will allow the student to seek needed medical and mental health care when recommended by a healthcare provider and will cover all deductible expenses over $2,500.

3. The insurance must be provided by an insurance company domiciled in the United States or by a foreign insurance company that has a United States domestic partner for purposes of billing.

Please be aware the Emory/Aetna Student Health Insurance Plan meets, and in most cases significantly exceeds, these required coverage minimums. In addition, the Emory/Aetna plan has no pre-existing condition limitations or exclusions. To read the 2009-10 plan brochure, go please click here. You will need Adobe Acrobat Reader to view the brochure.

IF YOU ELECT TO DO NOTHING, YOU WILL AUTOMATICALLY BE REGISTERED FOR STUDENT HEALTH INSURANCE. AS OF 1 JULY YOU WILL BE AUTOMATICALLY ENROLLED AND CHARGED FOR STUDENT INSURANCE.

“If a student has not either enrolled in or waived out of the Emory Student Health

Insurance Plan by the deadline date by July 1st, he/she will be automatically enrolled

in the annual Emory/Aetna plan and billed by the Emory Student Financial Services

(SFS). However, the student will still have until the first day of Fall Semester classes

to complete a waiver and have the insurance enrollment and charge reversed.”

IN ENGLISH: IF YOU HAVE NOT WAIVED YOUR STUDENT INSURANCE BY THE FIRST DAY OF UNDERGRADUATE FALL SEMESTER CLASSES BEGINNING, YOU WILL BE BILLED THE FULL $2,158.00, AND NOT EVEN AN ACT OF GOD WILL BE CAPABLE OF GETTING THE CHARGE REVERSED FROM YOUR BILL.

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Frequently Asked Questions Regarding Student Health Insurance “What are the annual premium rates of the 2009-10 Emory/Aetna plan?” The premium rates for the annual 2009-10 coverage for students under the Emory/Aetna plan is $2,158.00. “What if I lose my current insurance during the school year? Can I sign up for the Emory insurance plan then?” Yes, you can. After the enrollment deadline, students who have involuntarily lost health insurance coverage through a ―Qualifying Life Event‖ (such as (1) removal from a parent's health insurance plan after achieving a landmark birthday that disqualifies them from a parent's health insurance plan, or (2) losing private insurance through loss of employment or divorce) may apply for late enrollment in the Emory University Student Health Insurance Plan. These students must provide proof that they have lost insurance through another group (certificate and letter of ineligibility) within 30 days of the qualifying event. The premium will be the same as it would have been at the beginning of that period, but the effective date would be the later of the date the student enrolls and pays the premium or the day after prior coverage ends. Premiums are not pro-rated, and the student will be responsible for paying the full premium for the term in which they enroll.

“I would like to enroll my spouse and children in the Emory/Aetna plan. Can I do that?” Yes. Go to www.chickering.com for more information about dependent coverage.

“Can I enroll my domestic partner in the plan?”

Yes, qualified domestic partners are eligible for enrollment in the plan. To be considered a Domestic Partner, and eligible to be covered as a Dependent of an Insured Student under the Emory University Student Health Insurance Plan, you must meet the following criteria:

1. The Domestic Partnership must have been in existence for a period of 12 consecutive months prior to the application for coverage under this Plan.

2. The members of the Domestic Partnership are not legally married to anyone. 3. The members of the Domestic Partnership must be 18 years of age or older. 4. The members of the Domestic Partnership are not related by blood closer than would bar marriage

in the State of Georgia and are mentally competent to consent to a contract. 5. The members of the Domestic Partnership are each other's sole Domestic Partner, and intend to

remain so indefinitely and are responsible for their common welfare.

Students who elect to enroll their Domestic Partner are required to complete an Affidavit for Domestic Partnership, which is available at the Student Health Services Insurance Office in the 1525 Clifton Road Building. Call 404-727-7560 if you have questions.

“ Is the Emory student insurance plan any good?” We feel strongly that our student health insurance plan is among the best student plans in the nation. The 2009-10 Emory/Aetna plan features the following:

Three-tiers of coverage, including an Emory Healthcare Core (100% coverage with no annual deductible after co-payment of $25 for specialist care and $50 for Emergency Room; co-payments are waived at Emory Student Health and Counseling Services), Preferred Care at Aetna PPO providers (80% coverage after co-payment and a $200 annual deductible) and Out-of-Network care (60% coverage after co-payment and a $400 annual deductible).

An Aetna PPO national preferred provider network of over 610,000 providers and over 3,700 hospitals.

Students do not have to personally complete and submit claim forms for care received. The provider submits bills directly to Aetna.

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There are no pre-existing condition exclusions under the Emory/Aetna student plan and no waiting period for coverage to begin.

The plan covers 100% of covered medical expenses at Emory Student Health Services, including the on-site EUSHS Dermatology and Gynecology/ Colposcopy clinics (after specialist $25 co-payment), immunizations, TB skin tests and Travel Clinic.

The plan covers 100% of covered medical expenses at all other Emory Healthcare facilities, with no annual deductible, after co-payment of $25 for specialist care and $50 for Emergency Room (waived if the patient is admitted to the hospital).

The plan covers 80% of negotiated charges outside Emory University Student Health Services (EUSHS) and within the Aetna network. There is a $200 total annual deductible in-network and a $25 co-pay for physician visits outside EUSHS. Outside the Aetna network, coverage is 60% after co-payments with a $400 annual deductible.

All non-emergency specialist care must first have a written referral from the Student Health Service, unless you are more than 50 miles away from Emory or the EUSHS is closed.

The plan offers outpatient prescription pharmacy coverage up to $1,500 (after co-pays) and $500 of coverage at EUSHS (which includes oral contraceptives).

Mental health outpatient and inpatient coverage has no cap on coverage, including treatment for alcohol and substance abuse.

Coverage is also available for student's spouse, qualified domestic partner and children.

We strongly encourage you to read the plan brochure before you draw conclusions about the quality of coverage.

Questions about dates of coverage, including the continuation plan:

“What are the dates of coverage of the 2010-11 Emory/Aetna plan?” The Emory/Aetna student health insurance is an annual plan. Dates of coverage are as follows:

Medical students: 7/15/2010-7/14/2011

International students: 8/01/2010 - 7/31/2011

All other students: 8/15/2010 - 8/14/2011

The only students eligible to enroll in the Spring or Summer are students new to Emory during that semester or students with a qualifying event.

“What if I want to continue coverage after I graduate or otherwise leave Emory? Can I do so under the Emory/Aetna plan?” Yes. Students can purchase a continuation plan to continue coverage for 3, 6 or 9 months after they leave Emory. For more information about the continuation plan, go to www.aetnastudenthealth.com. Questions about primary care at Student Health Services & referrals for specialist care: “Where do I get my primary medical care under the Emory/Aetna student plan? At Student Health Services?” Yes. Emory Student Health Services is the primary care provider under the plan. Visits to EUSHS are free for enrolled students, and the insurance plan pays 100% of covered services at EUSHS (lab tests, medical supplies, medications, immunizations, Travel Clinic, etc.).

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“What if I don't have the Emory/Aetna plan? Can I still go to Student Health Services?” Yes, absolutely! Your visits are still free (covered by your tuition).

“What if I don't have the Emory/Aetna plan and I get billed for ancillary services at Student Health

Services?”

EUSHS accepts cash, checks, EmoryCard, Visa and MasterCard for ancillary services (lab, medications, etc.). Although EUSHS participates in the Emory/Aetna student insurance plan, we are non-participants (sorry!) in all other plans. However, we will file any charges a student incurs at EUSHS with his/her primary insurance carrier. Since we are non-participants, it is possible that the carrier may not pay for these charges. We will also provide students with copies of all relevant paperwork they will need to resolve any payment issues with your carrier. We will wait 90 days from the date of filing the claim to receive payment. If the charges are unpaid at that time, we will transfer the balance to the Bursar's office for billing on the student's account. But please take note: if a student's account becomes past due, Emory may withhold transcripts, grades, registration or other University provided services or goods until all past due amounts are paid. “I have heard that I have to have a referral to see a specialist under the Emory/Aetna student health insurance plan. Is that true?” Yes, it is. There is a referral requirement under the plan. Emory University Student Health Services (EUSHS) offers students comprehensive primary and specialty services coordinated by EUSHS. All covered students and covered dependents age 12 years or older in need of medical care should, except in the case of a medical emergency, first seek treatment and be evaluated at EUSHS. You may be referred to an outside medical provider if required specialist medical care is unavailable at EUSHS.

If you are enrolled in the Student Health Insurance Plan, a referral is necessary to receive the maximum benefit under your Student Health Insurance Plan, except in the following instances:

1. Treatment of an Emergency Medical Condition; or 2. When EUSHS is closed; or 3. When the service is rendered at another facility during breaks or vacation periods; or 4. When medical care is received by a Covered Person who is more than 50 miles from campus; or 5. When medical care is received by a Covered Person who is no longer able to use the EUSHS due to

a change in student status; or 6. Ob/Gyn services. 7. Dermatological services.

A new referral must be obtained if continuous treatment is being received from one Policy Year to the next. Please note that dependents under age 12 are not permitted to use EUSHS and therefore are exempt from the referral limitations and requirements.

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For Additional Information Regarding Emory University’s Student Health Services:

http://www.emory.edu/UHS/

Address: 1525 Clifton Road, Atlanta, GA 30322. Phone: 404.727.7551 Relevant Student Health Services Links: Information on Student Health Insurance: http://studenthealth.emory.edu/hs/hs_manins_emory_aetna.php Information on the Student Health Insurance Requirement for All Emory Students: http://studenthealth.emory.edu/hs/hs_manins_fall_2009.php Complete Heath Insurance Requirement FAQ’s: http://studenthealth.emory.edu/hs/hs_manins_faq.php Student Health Insurance Brochure Detailing Coverage: http://studenthealth.emory.edu/hs/hs_manins_emory_aetna.php

Student Health Insurance Requirement Appeals Process, should you already be insured & get denied the right to waive student health insurance: http://studenthealth.emory.edu/hs/forms/Insurance%20Appeals%20Request%20Fall%202009.pdf Eight Big Misconceptions About the Emory University Student Health Insurance Plan: http://studenthealth.emory.edu/hs/forms/Eight%20Big%20Misconceptions_2008.pdf

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MBA Conduct Code

Emory University is an institution dedicated to

providing educational opportunities for its

students, transmitting and advancing knowledge,

and providing a wide range of services to both

students and the general community.

To accomplish these objectives and

responsibilities requires that the University be

free from violence, threats, and intimidation;

protective of free inquiry and dissent; respectful

of the rights of others; open to change;

supportive of democratic and lawful procedure;

and dedicated to intellectual integrity and the

rational approach for the resolution of human

problems.

The tradition of the University as a sanctuary of

academic freedom and center of informed

discussion is an honored one, to be guarded

vigilantly. The basic significance of that

sanctuary lies in that protection of intellectual

freedoms: the rights of professors to teach; of

scholars to engage in the advancement of

knowledge; of students to learn and express

their views.

Because of these objectives, the University

community is necessarily pluralistic and its

constituent elements varied and diverse. A

system is necessary to provide the proper

balance between the academic freedoms allowed

by a member of the University and his or her

responsibility as a citizen of the University

community. For this purpose, and in accordance

with the bylaws of the University, the President

of the University has defined the interests of the

University community to be promoted and

protected by such a system and has delegated to

the Dean of Goizueta Business School the

responsibility of designing and maintaining a

conduct code.

If you believe that an issue has happened that

violates this policy, we welcome you to come

forward.

Steps for Resolving a Conduct Code Issue:

1. Talk to the person face to face and try to

resolve the issue amicably.

2. Speak with Steve Walton, Associate Dean of the Executive MBA Program. If you do not feel comfortable speaking with the Executive MBA Program Office about an issue, please contact Maryam Alavi, Vice Dean of the Goizueta Business School.

3. Ask for a mediator to be assigned to help resolve the issue.

4. Contact Associate Dean Janet Sanfilippo

in the Dean’s Office.

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Goizueta Business School Honor Code

As members of the Roberto C. Goizueta Business School community we are committed to values of honor, integrity, and accountability. We will not use dishonest means to gain unfair advantage in the academic arena, nor will we tolerate anyone who does.

If you have witnessed an apparent act of academic dishonesty, or have information that reasonably leads to the conclusion that such an act has occurred or been attempted, you have the responsibility to:

1. Inform the faculty member in the class involved. 2. If for any reason you feel uncomfortable speaking with the faculty member, please contact, Dean of our Executive MBA Program.

Responsibility to Report Academic Dishonesty Academic dishonesty is a corrosive force at any University. Apathy or acquiescence in the presence of academic dishonesty is not a neutral act. It undermines the bonds of trust and honesty between members of the community and defrauds those who may eventually depend on our knowledge and integrity. All members of the University community, students, faculty, and staff share the responsibility and authority to challenge and report acts of apparent academic dishonesty. Any member of the University community who has witnessed an apparent act of academic dishonesty, or has information that reasonably leads to the conclusion that such an

act has occurred or has been attempted, has the responsibility to inform the faculty member in the class involved or the Honor Council promptly in writing.

Definitions of Academic Dishonesty

ACADEMIC DISHONESTY is any conduct which involves dishonesty in academic work or which enables a student to obtain an unfair advantage in academic matters. Academic dishonesty includes, but is not limited to:

a. CHEATING: intentionally using or attempting to use unauthorized materials, assistance, information, or study aids in any academic exercise,

b. FABRICATION: intentional and unauthorized falsification or invention of any information or citation in an academic exercise,

c. PLAGIARISM: intentionally or knowingly representing the work, words or ideas of another as one's own in any academic exercise,

d. LYING: Intentionally giving false information to or intentionally misleading any one in connection with any academic matter, and

e. FACILITATING ACADEMIC DISHONESTY: intentionally or knowingly helping or attempting to help another to violate any provision of this Code or obstructing an Honor Code investigation.

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Goizueta Business School Executive MBA Program’s Policy on Professional Conduct

The Executive MBA Program at the Goizueta Business School takes great pride in the development and accomplishments of its students and the business professionals it graduates. The combination of academic success and professional development provides the cornerstone of an excellent business person, thus Goizueta has put in place safeguards to monitor and assess both the academic and professional performance of its students. Academic and professional standards provide the basics for satisfactory performance in the Executive MBA Program. The Goizueta Business School Honor Code addresses student misconduct of an academic nature. The Goizueta Business School Conduct Code addresses student misconduct outside of the academic setting. This document addresses misconduct associated with professional standards. It is the role of the Goizueta faculty and staff to uphold academic and professional standards throughout a student’s career at Emory and report any misconduct to the EMBA Program Associate Dean. Academic or professional deficiencies are discussed within faculty committee, with recommended remediation or actions put forward. Ultimately, continued enrollment in the EMBA Program is subject to the evaluation of the faculty, the Program Associate Dean, and the Vice Dean of Programs who must be assured that each student’s academic and professional performance are satisfactory, each student is complying with Goizueta’s rules and regulations, and the best interests of the School and other students are being served through a student’s continued enrollment. Policy on Professional Behavior The practice of business is a profession entrusted with great responsibility to the community and society as a whole. In the belief that our students are called to the highest standards of honor and professional conduct, the students of the Goizueta Business School EMBA Program must uphold the following standards. These standards are intended to promote an atmosphere of honesty, trust, and cooperation among the students, the faculty, the staff, employers, and society. Standards of Professionalism Appropriate behavior includes, but is not in any way limited to honesty, trustworthiness, professional demeanor, respect for the rights of others, and personal accountability– all of which are outlined below.

Honesty – Being truthful in communication with others. Trustworthiness – Being dependable; following through on responsibilities in a timely manner. Professional demeanor – Being thoughtful and kind when interacting with classmates, faculty, other members of the Program team, and all others; striving to maintain composure under pressures of fatigue, professional stress or personal problems. Respect for the rights of others – Dealing with staff, and peer members of the Goizueta community in a considerate manner and with a spirit of cooperation; Acting with an egalitarian spirit toward all persons encountered in a professional or non-professional setting, regardless of age, race, color, national origin, disability, religion, gender, sexual preference, socioeconomic status, or veteran/Reserve/National Guard status. Personal accountability – Participating responsibly in the EMBA Program academic and professional experience to the best of one’s ability; Undertaking academic responsibilities and persevering until they are complete; Notifying the responsible person if something interferes with one’s ability to perform tasks effectively; compliance with University Policies and Procedures in an honest and forthright manner.

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Evaluations and Expectations Professional conduct is expected from students at all times, both in the academic and non-academic setting. Professionalism is an essential component of all courses and in classes will be evaluated by the individual faculty member. Unprofessional behavior outside of the classroom by a student should be reported to the Program Associate Dean. Unprofessional behavior will be considered for referral to a Conduct Hearing by the Program Associate Dean. Students are encouraged to review the Goizueta MBA Conduct Code in order to be familiar with the procedural details used to enforce this policy.

Goizueta Business School Grievance Policy

NOTE: Posted program-specific grievance policies take precedence over general Goizueta policies. This general policy will apply only to those programs without a posted grievance policy.

Academic issues/grade appeals:

1. The appeal should be put in writing to the faculty member with stated reasons for the request. If

still unresolved:

2. The student, in consultation with the Program Director, should forward the same information with

any relevant new information to the Area Coordinator for that faculty member’s academic area.

If still unresolved:

3. Forward the same information with any relevant new information to the Vice Dean. This is the

final appeal.

The faculty member responsible for the course in question has primary authority to determine his /her response to a grade appeal. A grade appeal at higher levels is viewed as a request for an overruling of the faculty member’s decision and is therefore reviewed based on the following criteria:

1) Faculty member calculated the grade incorrectly;

2) Faculty member graded in a manner that is contradictory to what was stated on the syllabus;

3) Student is graded in a manner that is inconsistent with the rest of the class and unfairly

disadvantages him or her.

Other concerns:

Students who wish to file a complaint that does not fall within the jurisdiction of an academic area, the honor code or the conduct code should first discuss the concern with the appropriate personnel in the Program Office. Depending on the nature and/or complexity of the complaint, program staff may choose to address the issue with appropriate parties or to share the grievance with the Program Director for further review and discussion. Given reasonable time to address the issue raised, if students are not satisfied with the response from program staff, they should present their grievance in writing to the Program Director for review and response.

Students who are not satisfied with the resolution through these channels, or who believe the grievance cannot be resolved satisfactorily through these channels, may present their grievance in writing to the Vice Dean. Upon receipt of the written grievance, the Vice Dean will appoint an Ad Hoc Grievance Committee consisting of two faculty or staff members and one student who are not involved in the situation. The Grievance Committee will independently review the written complaint. If necessary, the Grievance Committee may request meetings or additional information from the grievant and/or others. On the basis of information gathered, the Grievance Committee will make a recommendation to the Vice Dean, providing supporting documentation. The Vice Dean will determine the legitimacy of the grievance and any further action to be taken. The Vice Dean will inform the student and the Grievance Committee of the final determination.

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University Student Resources

Athletics

Learn about the many athletic programs offered by Emory University. http://www.go.emory.edu/ Campus Life

The Division of Campus Life serves most facets of student life outside the classroom with a mission to enhance and strengthen the university as a community of learning through programs, activities, services, and facilities. http://www.emory.edu/campus_life/ Counseling Center

The Student Counseling Center provides free, confidential counseling for enrolled undergraduate, graduate and professional students at the university. Consultation, outreach and educational workshops are provided. http://www.emory.edu/SCOUNSEL/ Disability Services

The Office of Disability Services (ODS) assists qualified students in obtaining a variety of services (i.e., alternative testing, notetaking, interpreting, advocacy, mobility/transportation, etc.) and ensures that all matters of equal access, reasonable accommodation, and compliance are properly addressed. http://www.ods.emory.edu/ Evening MBA Program Office works closely with students and faculty to assist in ensuring reasonable accommodation for those who need assistance. Financial Aid

The Office of Financial Aid helps students bridge the gap between the resources they have and the resources needed to attend Emory University. The office operates with the primary objective of assisting as many students as possible by providing access for all qualified individuals. http://www.emory.edu/FINANCIAL_AID/graduate_professional/business/how-to-apply-modular.php Health Services

The Office of Student Health Services empowers students to take responsibility for their health and to complement the academic mission of the university by providing unified services that are comprehensive, accessible and result in a healthy campus culture. http://www.emory.edu/UHS/

Libraries

There are many libraries on the Emory campus, but the main library is Robert W. Woodruff Library, located near the Quad next to Bowden Hall. There are librarians who specialize in each academic major. You can find them at the third floor Information Desk. In addition to books, this library contains study rooms, computers, periodicals, music, videos, and DVDs. Most books can be found in the stacks according to the call number and can be checked out on the third level at the circulation desk. Periodicals are on the first floor. All computers have Internet access and common programs such as Microsoft Word and Excel. http://www.library.emory.edu/uhtbin/cgisirsi/ynSWRpRFXK/GENERAL/290900311/60/66/X To Access the Goizueta Business Library, please go to: http://business.library.emory.edu/ Multicultural Programs and Services

The Office of Multicultural Programs and Services provides programs and services to enhance academic success and promote culturally diverse activities that create an appreciation for racial and cultural diversity. http://www.emory.edu/MULTICULTURAL/index.htm

Registrar's Office

The Office of the Registrar maintains student records and provides students with a number of related services such as academic transcripts, processing all degree applications, certifying attendance and academic performance on behalf of the student for the purpose of loans, discounts, professional examination, etc. http://www.registrar.emory.edu/

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If a student in the EMBA Program needs assistance with a schedule, please send an email to a member of the EMBA Program Office staff. Religious Life

The Dean of the Chapel and Religious Life works with staff representing various religious traditions on Emory's Atlanta and Oxford campuses to develop an extraordinarily diverse program that provides ample and creative opportunities for enhancing Religious Life on campus through worship, service, education, and undergraduate and graduate student organizations. http://www.religiouslife.emory.edu

During Rosh Hashanah and Yom Kippur, services are held for the Emory community and tickets are available free of charge through Emory

Hillel. http://www.emoryhillel.org/studentgroups/religiouslife.cfm Student Financial Services

Student Financial Services provides billing, collection and servicing for over 17,000 student accounts. The primary goal of the office is to provide quality financial services to students, alumni and employees. http://www.emory.edu/studentfinancials/ If a student in the Executive MBA Program has questions or issues regarding their financial accounts, please contact Elizabeth Barrett directly at 404.727.1202 or by email at [email protected]

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Parking Weekend Executive MBA Students

Weekend Executive MBA Students are given an Emory parking pass to access Lowergate South Parking Deck on weekdays when WEMBA classes are in session. Students are given enough swipes to cover the EXACT AMOUNT of Thursdays and Fridays when classes are scheduled. If you come to campus on non-WEMBA class days, please park in visitor parking. (You are responsible for fees). On Saturday and Sunday (all day), and weekday evenings (beginning at 4pm), all students may park in the Lowergate South or Fishburne Parking Deck free of charge. EMBA Students Taking Evening Electives

EMBA students taking evening electives can park for free the evening when classes are held. The parking deck gates open after 4pm Monday-Friday, and remain unrestricted all day Saturday & Sunday.

Policy Statement on Confidentiality & Release of Information about Students

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their federal education records. They are: 1. The right to inspect and review the

student’s education record. 2. The right to request the amendment of the

student’s education records to ensure that they are not inaccurate, misleading, or otherwise in violation of the student’s privacy or other rights.

3. The right to consent to disclosures of personally identifiable information contained in the student’s education records, except to the extent that FERPA authorizes disclosure without consent.

4. The right to file with the U.S. Department of Education a complaint concerning alleged failures by the University to comply with the

3. requirements of FERPA. 4. The right to obtain a copy of the University’s

student records policy. Students may obtain a copy of the policy from the Registrar’s office.

5. Information concerning the types and locations of education records maintained by the University and the officials responsible for those records is available from the Registrar’s office.

Emory University, like other institutions of higher education, accumulates and maintains records concerning the characteristics, activities and accomplishments of its students.

Because the University recognizes the student’s right of privacy, a policy regarding the confidentiality of the information that becomes a part of the student’s permanent records and governing the conditions of its disclosure has been formulated and adopted. This policy reflects a reasonable balance between the obligation of the University for the protection of the rights and privacy of the students and its responsibility to society. Emory University is committed to protecting students from improper disclosure of private information. In order to do so, the University must make every endeavor to keep the student’s record confidential. All members of the faculty, administration, and clerical staff must respect confidential information about students that they acquire in the course of their work. At the same time the University must be flexible enough in its policies not to hinder the student, the institution, or the community in their legitimate pursuits. Each of the record-keeping administrative units within the University may develop its own additional specific procedures in accordance with the general policy stated here. University Policy on Student Records—General Guidelines

The following guidelines relative to student records represent Emory University policy. A. All procedures and policies dealing with

records shall be formulated with due regard for the student’s rights for privacy,

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freedom of association and expression, and intellectual liberty and freedom to learn.

B. Only those records shall be kept which are necessary in order to meet the University’s and student’s goals.

C. Duplication of record-keeping shall be minimized.

D. All persons who handle student records shall be instructed concerning the confidential nature of such information and their professional and legal responsibilities regarding these records.

E. Information from University files which is not of public record shall not be available to unauthorized persons without the written consent of the student involved.

F. The University will comply with and abide by all federal and state laws which apply directly to the University and the confidentiality and release of information about students—in particular, the federal Family Educational Rights and Privacy Act of 1974 (FERPA).

G. The University Registrar and the Oxford College Registrar are the official custodians of academic records at Emory University and Oxford College respectively and therefore are the only officials who may issue a transcript of academic record.

H. Records shall be released to comply with a subpoena or court order only with the consent and advice of the University’s legal counsel.

I. A record shall be maintained, kept with the record of each student, of the release of any information contained in a student’s files to individuals or agencies outside the University, including the name of the requesting individual or agency, date, and the purpose of the request. This record of access shall be available to the student.

J. All University policies governing the maintenance and release of student records are public and are available to students, faculty, and administration.

Disclosure of Records

A. Disclosure to the Student 1. The student has the right, on request to

the proper official, to know the existence and content of all materials that are in his/her official records as kept by the University and/or school of the University. The exception to this policy is that letters of recommendation or other personally

signed confidential documents placed in the student’s file before January 1, 1975, will not be made available to the student. If a student wishes to obtain confidential recommendations to be used for admissions and academic advising purposes only (for transfer, graduate, or professional school application), the student may exercise a waiver of right of access to these specific recommendations.

2. A student is entitled to an official transcript of his/her academic record. A transcript issued to a student will be stamped ―Issued to Student.‖

3. A student has the right to inspect and review his or her permanent academic record card (from which transcripts are made) and all official records, files and data directly related to him or her including all material that is incorporated into each student’s cumulative record folder and intended for school use or to be available to parties outside the school or University. The student is entitled to an explanation of any information recorded in these files. When the original is shown, examination should be permitted only under conditions that will prevent its alteration or mutilation. The request of the specific record to be examined or reviewed by the student shall be in writing and the University shall comply with this request within a reasonable period of time, but in no case more than forty-five days after the request has been made. The right to inspect and review educational records includes the right to obtain copies of the records when failure to provide copies would effectively prevent a student from exercising the right to inspect and review the educational records. When copies of records are provided, a fee to cover the cost is charged. A schedule of such fees is available from the office charged with keeping the record in question.

4. Documents submitted by or for the student in support of his/her application for admission or for transfer credit will not be returned to the student, nor sent elsewhere at his/her request. For example, a transcript from another college, or a high school record will not be sent to a third institution. In exceptional cases, however, where another transcript is unobtainable or can be secured only with the greatest difficulty (as is sometimes true with foreign records), copies

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may be prepared and released to prevent hardship to the student. The student must present a signed request. Usually, the copy, marked as a certified copy of what is in the student’s file, is released.

B. Disclosure to Faculty and Administrative Officers of the University

1. Faculty and administrative officers of the University who have a legitimate interest in the material and demonstrate a need to know for purposes reasonably related to the performance of their official duties will be permitted to look over the records of any student.

2. The contents of the official folder of a student should not be sent outside the Office of the Registrar or other records office except in circumstances specifically authorized by the Registrar or the custodian of the other records. A permanent record card should never leave the Office of the Registrar since copies can readily be prepared.

C. Disclosure to Parents, Educational Institutions, and Agencies

1. Transcripts, grade reports, and other educational records will not be released to parents or guardians of students without prior written approval from the student. The exception to this policy is that the University may choose to release information about a student to the parents of that student if the student is a dependent of such parents, as defined in Section 152 of the Internal Revenue Code of 1954.

2. Requests from research organizations of educational institutions making statistical studies may be honored without prior approval of the student provided no information revealing the student’s identity is used. Requests from a philanthropic organization supporting a student will be honored only with written approval from the student.

3. No personally identifiable records or files will be released to officials of other colleges or universities in which the student intends to enroll, unless the student receives notification and, if desired, a copy of the records released.

D. Disclosure to Government Agencies

The University may release student record information without the student’s consent to: 1. Authorized representatives from the

Comptroller General of the United States, the Secretary of the Department of Education,

1. and State educational authorities, who may require records in connection with the audit and evaluation of federally supported education programs, or in connection with the enforcement of or compliance with the federal legal requirements that relate to these programs; and

2. State and local officials or authorities to whom such information is specifically required to be reported or disclosed pursuant to state statute adopted prior to November 19, 1974. Concerning release of further information, it should be noted that government investigative agencies as such have no inherent legal right of access to student files and normally information should be released only on written authorization from the student. If such authorization is not given, the information should be released only on court order or subpoena. If a court order or subpoena is served, the University will make a reasonable effort to notify the student whose record is being subpoenaed prior to compliance therewith and that subpoena or court order will be referred to the University’s legal counsel.

E. Disclosure to Other Individuals or Organizations

Information furnished to other individuals and organizations should be limited to the items listed below under ―directory information‖ unless the request is accompanied by an information or transcript release signed by the student, specifying records to be released, the reasons for such release and to whom the records are to be released. Each student has the right to refuse to permit the disclosure of directory information pertaining to him or her by completing the appropriate form obtained from the Registrar’s Office during registration periods.

F. Disclosure in Response to Telephone Inquiries

1. Only those items determined by the University to be ―directory information‖

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may be released in response to telephone inquiries. Such items include. a. whether or not the student is currently

enrolled; b. the school or division in which the

student is or was enrolled and his or her class or year;

c. dates of enrollment; d. degree of degrees earned (if any), date

of degree, major or area of concentration, and honors received;

e. awards of merit and participation in officially recognized activities and sports;

f. addresses and telephone numbers; and g. electronic mail addresses.

2. Urgent requests for student information be handled by the Registrar or other appropriate University officer. It should be noted, however, that these offices will not knowingly serve as the source of information for landlords, collection agencies, sales personnel, etc. based on an apparent emergency will

G. Student Directory At the beginning of each academic year, Emory University publishes a Student Directory. This directory is allowed general distribution. The information contained in the directory is considered to be a matter of public record. This being the case, each student has the right to direct that his/her address and telephone number be omitted. H. Disclosure by Other Offices of the Institution 1. The foregoing guidelines are applicable to

handling any requests for academic information about students or former students received by any member of the faculty, administration, or clerical staff. The guidelines are intended to protect the individual’s right to privacy and the confidentiality of his/her academic records throughout the University.

2. All University personnel should be alert to refer promptly to the Office of the Registrar or other appropriate offices requests for transcripts, certifications, or other information which that office typically provides.

3. Material in a student’s placement file will be released for the purpose of prospective employment only on written request of the

student. Whenever there is a need for the University to issue a transcript of the student’s educational record in connection with employment, it must be specifically requested of the Office of the Registrar by the student.

I. Withholding Information There may be conditions such as financial obligations, violations of nonacademic regulations, etc. under which the University will withhold transcripts, certifications, or other information about a student. In such instances, the students and the Office of the Registrar must be notified in writing before the hold is initiated. This notification must state the reason for such hold and the conditions to be met before release can be made. Disclosure of Nonacademic Records Separate and specific safeguards against unauthorized access have been developed for medical, disciplinary, financial, therapeutic and counseling records based on their unique characteristics and high level of sensitivity. Each of the record-keeping administrative units involved in the maintenance of these records has developed its own procedures in accord with the general policy stated here. A. Medical Records Medical records are kept only in the Student Health Services Centers of Emory University and Oxford College. The Student Health Services Centers release health records only with a signed authorization from the student. Requests for information regarding the health of a student should be referred to the Director of the Student Health Service. B. Disciplinary Records Records of disciplinary action taken by the University are kept in the offices of the deans. The reason for disciplinary suspension is never a part of the academic transcript of any student. Disciplinary records are not released for use outside the University unless authorized in writing by the student or required by law. The student has the right to inspect and review his or her disciplinary records. C. Counseling and Testing Records Records of the counseling or testing services are released only on written request of the student or except where such disclosure is

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required by law. Requests for information regarding the counseling or testing records of a student should be referred to the director of that service. D. Financial Records Loans, scholarships, and grant applications, financial awards, and student employment records are separate from other academic and student personnel records. Information concerning loans, grants, scholarships, and employment may be released to faculty and administrative staff if such information is judged to be needed in the performance of their respective responsibilities. Financial information will not be released to any other source outside the University except to federal and state assistance programs, unless the student requests specifically, and in writing, that his/her financial record (or any part of it) may be released. The financial records of the parent of the student or any information contained therein are not available to the student. Hearing

The student shall have the right to request that the University amend his or her records and, if that request is denied, the student shall have the right to a hearing to challenge the content of the student’s official University records, to ensure that the records are not inaccurate, misleading, or otherwise in violation of the privacy or other rights of students and to provide an opportunity for the correction or deletion of any inaccurate, misleading, or otherwise inappropriate data contained herein. If the University declines to amend the record following the hearing, the student shall have the right to place a statement in his or her record commenting on the information in the record and stating his or her reasons for disagreeing with the University’s decision not to amend it. Maintenance and Retention of Student Records

Procedures should be established within all offices responsible for maintaining student records for the regular and periodic review of all information for the purposes of ensuring its accuracy and continued usefulness and elimination of unnecessary and unverified data.

If a student record is to be maintained, two conditions must be met:

(1) its accuracy should be verified by appropriate means and

(2) its continuing usefulness should be clearly demonstrated.

Only records that survive these two criteria should be maintained by the institution and then only for a specified period of time. Due consideration should be given to the needs of the archivists as well as to the rights of the individual student in determining the long-term retention of student information. All persons, agencies, or organizations outside the University judged as having a legitimate need to know that are given access to the records of a specific student must sign a form that will be kept permanently with the file of the student, but only for inspection by the student, indicating specifically the legitimate educational or other interest that such person has in seeking this information. Retention Recommendations

Each office of the University responsible for keeping student records should develop a recommended schedule of retention for all records. These retention schedules should be coordinated and must be consistent. The required schedules of retention, as well as any necessary additional specific policies—developed in accordance with the above general University policy—adopted by schools or departments of the University, will become a part of this document and shall also be a matter of public record. Definitions

1. ―Student‖—referred to in both the Family Education Rights and Privacy Act of 1974 (FERPA) and the University’s Policy Statement on the Confidentiality and Release of Information about Students ―includes any person with respect to whom an educational agency or institution maintains educational records or personally identifiable information, but does not include a person who has not been in attendance at such agency or institution.‖ This therefore excludes applicants who have been admitted and did not enroll and applicants who were denied admission.

2. Emory University’s policy statement on the Confidentiality and Release of Information

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about Students and FERPA as amended considers as falling outside the definition of ―Educational Records,‖ and this does not open to inspection by students, the following materials: a. records about students made by

instructors and/or administrators for their own use and not shown to others;

b. employment records for students who are University employees unless the student was employed as a result of his or her status as a student;

3. records about University students ―created or maintained by a physician, psychiatrist, psychologist, or other recognized professional or paraprofessional‖ acting or assisting in such capacity for treatment purposes and which are available only to persons providing such treatment.

2. As applies to the University’s policy statement section IV—Hearing: A student may challenge a grade only on the grounds that it was inaccurately recorded, not that it was lower than the instructor ought to have awarded. Thus, the ―Right to Challenge Hearings‖ excludes challenging grades on the basis of the grade being other than expected.

3. FERPA, and hence the University, lists the following as those who may have access to a student’s record without the student’s consent: a. State and local officials to whom state

law in effect on November 19, 1974, required information to be reported;

b. Organizations like ETS and CEEB in connection with ―developing, validating, or administering predictive tests, administering student aid programs, and improving instruction‖;

c. ―Accrediting organizations in order to carry out their accrediting function‖;

6. Parents of a student who is dependent for income tax purposes (dependent student as defined in Section 152 of the Internal Revenue Code of 1954); and ―Appropriate persons‖ in the case of health and safety emergencies. Regarding the release of information for health or safety emergencies, the regulations of the Department of Education state that educational institutions may release information from educational records if the knowledge of such information is necessary

to protect the health or safety of a student or other persons. Factors which should be taken into account in determining whether records may be released under this section include the following: a. ―the seriousness of the threat to the

health or safety of the student.‖ b. ―the need for such records to meet the

emergency.‖ c. ―whether the person to whom such

records are released is in a position to deal with the emergency.‖

7. ―the extent to which time is of the essence in dealing with the emergency.‖ Furthermore, ―in determining whether a bona fide emergency exists, institutional officials should be aware that the exception is to be construed narrowly.‖

Other than in the exceptions stated in this policy, the University may not release ―personally identifiable information in educational records‖ or allow anyone access to those records, unless the student has given his/her written consent ―specifying records to be released, the reasons for such release, and to whom‖ with a copy of the released record to be furnished to the student, if so requested. If the University is responding to a court order or subpoena, it is under no requirement to give the student a copy of the materials furnished, but it must make a reasonable effort to notify the student of all such orders or subpoenas in advance of compliance herewith. Regulations require only reasonable notification efforts by the University before the due date of the subpoena. The University’s own employees, ―if within the category determined by the University itself to have a legitimate educational interest in the file, need not execute any explanatory statement, nor must a record of their access be kept when indeed they are accessing a student’s record.‖ In effect, only ―outsiders‖ who request or obtain file access must explain their reasons. Complaints Students have the right to file written complaints with the Office of the Secretary of the U.S. Department of Education concerning the University’s alleged failure to comply with FERPA or the regulations promulgated there under.

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Discriminatory Harassment Please note: This policy is undergoing revision. Contact the Office of Equal Opportunity Programs at 404.727.6016 for the latest update. It is the policy of Emory University that all employees and students should be able to enjoy and work in an educational environment free from discriminatory harassment. Harassment of any person or group of persons on the basis of race, color, national origin, religion, sex, sexual orientation, age, disability, or veteran’s status is a form of discrimination specifically prohibited in the Emory University community. Any employee, student, student organization, or person privileged to work or study in the Emory University community who violates this policy will be subject to disciplinary action up to and including permanent exclusion from the University. Discriminatory harassment includes conduct (oral, written, graphic, or physical) directed against any person or group of persons because of their race, color, national origin, religion, sex, sexual orientation, age, disability, or veteran’s status and that has the purpose or reasonably foreseeable effect of creating an offensive, demeaning, intimidating, or hostile environment for that person or group of persons. Such conduct includes, but is not limited to, objectionable epithets, demeaning depictions or treatment, and threatened or actual abuse or harm. In addition, sexual harassment includes unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature when:

o submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s employment or a student’s status in a course, program, or activity;

o submission to or rejection of such conduct by an employee or student is used as the basis for employment or academic decisions affecting that employee or students; or

• such conduct has the purpose or effect of unreasonably interfering with an employee’s work performance or a student’s academic performance or creating an intimidating, hostile, or offensive employment, educational, or living environment.

All University vice presidents, deans, and division and department chairs should take appropriate steps to disseminate this policy statement and to inform employees and students of procedures for lodging complaints. All members of the student body, faculty, and staff are expected to assist in implementing this policy.

The scholarly, educational, or artistic content of any written, oral, or other presentation or inquiry shall not be limited by this policy. It is the intent of this paragraph that academic freedom be allowed to all members of the academic community. Accordingly, this provision shall be liberally construed but shall not be used as a pre-textual basis for violation of this policy.

Any student or employee with a complaint of discriminatory harassment should contact the Office of Equal Opportunity Programs to obtain information on the procedure for handling such complaints. Any questions regarding either this policy statement or a specific fact situation should be addressed to the Emory University Office of Equal Opportunity Programs. Complaints may be addressed to and copies of procedures of other information obtained from the Office of Equal Opportunity Programs, the dean for student affairs in each school or college, or any member of the professional staff of the Division of Campus Life.

Formal Procedures for Handling Complaints of Discriminatory Harassment

The University, in recognition of its commitment to maintain an environment free of discrimination and discriminatory harassment, has developed a policy that prohibits harassment on the basis of race, color, sex, age, religion, veterans status, national origin, disability, and sexual orientation.

Persons feeling aggrieved under the policy against discriminatory harassment are encouraged to seek informal resolution through the office of the Vice President, Equal Opportunity Programs. Informal procedures may result in any outcome to which the parties agree.

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When informal procedures have not achieved an outcome satisfactory to the parties, these formal procedures may be used. It is not necessary that informal procedures be tried first. A sanction may be imposed (as opposed to agreed) upon a member of the University community only after a hearing in accordance with these procedures.

Because of the special nature of a University community and the importance of principles of academic freedom, Emory here reiterates that part of the policy which provides that ―the scholarly, educational, or artistic content of any written, oral, or other presentation or inquiry shall not be limited by this policy. It is the intent of this paragraph that academic freedom be allowed to all members of the academic community.‖ These procedures are to be used to enforce the policy in its entirety, including its insistence on the protection of academic freedom.

The procedures provided herein shall apply to complaints against faculty and non-faculty. Complaints against students (including postdoctoral fellows and house staff) shall be resolved under the conduct code provided by that student’s school or college (unless the student’s school or college code provides otherwise). Because of the difference in role in the University community of each of these groups, this document provides certain special supplementary procedures in addition to procedures applicable to all. A complaint against a principal administrative officer, dean, or equivalent division head shall be resolved by the President on an ad hoc basis in a manner that replicates these procedures as nearly as possible. Complaints against student organizations shall be resolved as prescribed by the Senior Vice President and Dean for Campus Life. GRIEVANCE PROCEDURES FOR EMPLOYEE AND STUDENT COMPLAINTS OF DISCRIMINATION I. INTRODUCTORY STATEMENT

1. Each member of the faculty, staff or student body of Emory University is free to seek answers to any question and to seek adjustment of any grievance arising out of alleged discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability or

veteran/Reserve National Guard status without being restrained or subjected to interference, coercion or reprisal because of, or as a result of, having filed a grievance or having made an inquiry or allegation of discrimination.

2. Supervisors, faculty, and administrative officials are expected to see that allegations of discrimination receive prompt, impartial, and sympathetic treatment and that the person or persons making the allegation(s) are not restrained or subjected to interference, coercion, or reprisal because of, or as a result of, having made allegations(s) of discrimination.

3. Any person having a grievance relating to pre-employment, employment or post-employment matters at Emory University and any applicant for student status, any presently enrolled student or former student having a grievance relating to his or her status as a student of Emory University may initially inform the Office of Equal Opportunity Programs of the nature of the complaint for the purpose of discussing the availability of, and the meaning of, the grievance procedure or, in the case of students, may also discuss the matter with the Senior Vice President and Dean for Campus Life or the dean of the college in which the student is enrolled.

4. Any person having a grievance relating to prohibited discrimination may use either of the procedures set out below for resolution. Conventional complaints, not involving illegal discrimination, filed by employees will be dealt with under existing procedures for conventional grievances and not under these procedures. Grievants for the purpose of these procedures shall include all employees and students of the University whether full-time or part-time. In addition to all current employees, applicants and former employees who believe that employment decisions have been made adversely to them on the basis of prohibited discriminatory criteria shall also have access to these procedures.

5. The University respects the individual’s right to choose one of the procedures set forth below. In addition, if a grievant elects to file an administrative charge with a governmental agency or file a lawsuit regarding the same matter that is the subject of his or her grievance, the University, after conferring with the grievant

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and respondent(s) if any, will make a decision as to whether to:

(a) continue with the handling of this grievance process separately from the University’s participation in the ongoing external process;

(b) coordinate handling of this grievance process with the University’s participation in the ongoing external process; or

(c) suspend, postpone, terminate or conclude the handling of this grievance process in light of the ongoing external process. The University will communicate its decision to the grievant.

6. Complaints of discrimination that allege discriminatory harassment will be handled in accordance with the attached Policy Statement on Discriminatory Harassment and Formal Procedures for Handling Complaints of Discriminatory Harassment.

II. REGULAR PROCEDURE

The employee grievant is encouraged to discuss the matter with his or her immediate supervisor and/or his or her department head (―respondent‖) and the student grievant is urged to discuss the matter with the academic or administrative staff involved (―respondent‖) or such respondent’s supervisor. If this does not produce a satisfactory resolution, the employee grievant is free to discuss the matter with an employee advisor in the Employee Relations department of Human Resources or, in the case of students, the designated staff member in Campus Life who will attempt to mediate any difference that cannot be resolved between the grievant and respondent. The employee or student grievant may at any time discuss the matter with the Office of Equal Opportunity Programs who will attempt to mediate an appropriate resolution between the affected parties.

The grievant may, at any time during the utilization of the informal procedure, move into the formal procedure without prejudice to his or her rights.

III. FORMAL PROCEDURE

A. General All references to President, Vice President for Equal Opportunity Programs and other specific University officials include his/her designee. Where a grievant desires to make a formal internal grievance complaint, the grievant will inform the Vice President for Equal Opportunity Programs of the facts constituting the basis of the grievant’s complaint. Initially, the complaint may be oral or written and shall be made within 180 days of the occurrence giving rise to the grievance; otherwise, the complaint will not be received. All formal oral grievances will be reduced to a written summary by the complainant or the Vice President for Equal Opportunity Programs. All formal complaints will be signed by the grievant to initiate the formal procedure.

The grievant may have a lay advocate of his or her own choosing, other than an attorney, present at any time during the formal procedure. Upon receipt of a formal complaint, the Office of Equal Opportunity Programs will investigate the circumstances involved in the allegations and render a decision as to whether the facts support the allegations. Should the facts not support the allegations, the complaint will be dismissed. Should the facts support the allegations, the Vice President for Equal Opportunity Programs will oversee the implementation of an appropriate resolution. In light of the facts appearing, the Vice President for Equal Opportunity Programs may mediate the matter in an attempt to achieve a remedy that is satisfactory to both the grievant and the respondent. Although it is expected that this process will take no more than thirty calendar days from the filing of the complaint, the lack of availability of witnesses, participants in the process, pertinent documents or similar reasons may necessitate extending this time limit up to ninety days, and this period may be further extended with the consent of the grievant and the respondent.

Where the Vice President for Equal Opportunity Programs has determined that the facts support the allegations, but no resolution has been agreed to, the respondent, the grievant or the Vice President for Equal Opportunity Programs may request the President of the University to convene the Appeal Panel, as hereinafter defined. The panel will be formed not more

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than fifteen days after receipt by the President of a request for convening the Appeal Panel. B. The Panel

The Appeal Panel is to be composed of five persons selected from those eligible to serve in accordance with the following procedure:

Persons eligible to serve: Members of the University Equal Opportunity Advisory Committee, the Affirmative Action Committees of the schools and divisions of the University, elected members of the University Senate, members of the Employee Council, and Principal Administrative Officers of the University are eligible to serve except the deans of the schools, vice presidents of the University, the Vice President for Equal Opportunity Programs and the Vice President for Human Resources. In cases where students are involved, students will be eligible to serve. In addition, persons on the list provided by the Vice President for Equal Opportunity Programs in accordance with Section 2 below shall be eligible to serve.

Selection of panel members from those eligible to serve: o Two members shall be appointed by the

President; two members shall be appointed by the grievant; and one member shall be selected by agreement of the other four panel members. If the four panel members are unable to agree

o on a fifth member, the chairperson of the University Senate shall appoint a fifth member. This member shall serve as chairperson of the panel. The grievant and the President must select members from those identified as eligible to serve except if the grievant is not satisfied that those available for his or her

o selection are able to hear the complaint without prejudice. In such case, he or she shall inform the Vice President for Equal Opportunity Programs of the nature of his or her dissatisfaction and may request a list of alternative names to be supplied by the Vice President for Equal Opportunity Programs from

o which selection shall be made. Only one such alternate list shall be supplied.

o The decision of the Vice President for Equal Opportunity Programs as to the composition of the list shall be final.

All members eligible to serve may be excused from service in only the following circumstances: a. Either the President or the grievant may

request removal of any panel member otherwise qualified on the grounds that the panel member is familiar with the case or knows any of the parties involved personally and may have formed an opinion on the merits of the case. In the event of successful challenge by either side (determined as hereinafter provided), substitution will be made with appropriate party.

b. Any panel member may excuse him/herself from participation after selection is made on the following grounds: illness, unavoidable family or work commitments, familiarity with the case or with the parties involved, or previous service on a panel within one calendar year. The Vice President for Equal Opportunity Programs will determine the validity for any challenge or excuse. Pursuant to the University commitment to affirmative action and equal opportunity, time away from primary responsibilities will be provided to all panelists in order to allow service on the panel.

C. Panel Procedures

The Appeal Panel will establish its own procedures for the conduct of the hearing. The Appeal Panel chairperson shall convene the panel within ten days of appointment and the panel will determine which witnesses to hear and what evidence it will consider from that which is presented by the grievant, the respondent, the Vice President for Equal Opportunity Programs and any other party to whom the Appeal Panel gives its permission, by majority vote, to participate. The hearing shall be held within a reasonable time and shall be closed.

At the hearing, either party may have present any lay advocate the party may select other than an attorney. The advocate will be present for the purpose of advising the grievant but will not participate in the proceedings. The University will provide the grievant with reasonable access to the University records

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pertinent to the allegations made, consistent with applicable law. The reasonableness and pertinence of the request for records will be determined by the University administration. Within ten days of the hearing the Appeal Panel will issue written findings of facts and recommendations to the President of the University or designee. D. Final Determination 1. The President may request further

investigation and clarification from the Appeal Panel or the Vice President for Equal Opportunity Programs or any third party deemed appropriate by the President prior to determining the appropriate

remedy. The final decision will be communicated to the Appeal Panel and interested parties within thirty days of receipt of the findings of the Appeal Panel.

2. At no time shall resorting to this procedure be construed to prohibit the grievant from opting to abandon his or her formal grievance in favor of handling the grievance under the informal procedure.

The Small Print…

The above stated policies and procedures are those adopted by Emory University and the Goizueta Business School, and combined in one document for the convenience of the Executive MBA Students. To the best of our knowledge, all material contained within this document is up to date and accurate. However, if a university policy would change prior to this guide being updated, the Official Emory University and/or Goizueta Business School policy would always take precedent over what is stated in this guide.

© 2009 Executive MBA Program, Goizueta Business School, Emory University