global giving project leader manual 9.30

Upload: rick-passo

Post on 10-Apr-2018

222 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    1/28

    2010

    A resource for current

    GlobalGiving partner

    organizations to answerfrequently asked questions

    about GlobalGivings benefits

    and policies.

    New Project Leader Manual

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    2/28

    2 | P a g e

    Table of Contents

    The following manual aims to provide GlobalGiving partner organizations with

    answers to frequently asked questions about GlobalGivings numerous benefits,its compliance policies, Project Entry system, and much more!

    1.Tips for Fundraising on GlobalGiving ...................... 3

    So, you made it through the application process, now what?

    2. Projects ................................................................................. 5

    Frequently asked questions about projects.

    3. How to Improve Project Visibility ............................ 9

    Attract more donors by improving your project's visibility.

    4. Project Reports ............................................................... 11

    5. Navigating Project Entry (PE).................................... 12

    Use step-by-step guides to post projects, reports, etc.

    6. GlobalGiving Compliance Policies .......................... 16

    Learn more about reporting and due diligence requirements.

    7. Due Diligence Renewal................................................ 17

    Learn about the two year due diligence renewal process.

    8. GlobalGiving Terms and Conditions...................... 18

    9. Anti-Terror Certificate ................................................. 19

    10. Non-Discrimination Policy....................................... 20

    11. Disbursements and Donor Reports..................... 20

    12. Explaining GlobalGivings 15% Fee ...................... 21

    13. GlobalGiving Corporate Partnerships ................ 23

    14. Benefits of GlobalGivings Platform.................... 24

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    3/28

    3 | P a g e

    1. Tips for Fundraising on GlobalGivingCongratulations! You have completed GlobalGivings rigorous application process

    and were excited to welcome you the GlobalGiving community. So, whats next?What can your organization do to build and expand its online fundraising through

    GlobalGiving? Here are a few suggestions to get you started:

    Develop a long-term fundraising strategy. Make GlobalGiving a part of youroverall fundraising strategy. Set realistic goals for how much you would like to

    raise, how many new donors you would like to attract, and the volume of

    donations you would like to receive. Then, create a plan for achieving those

    objectives!

    Use your GlobalGiving widget to add the GiveNow button to your organizations website or

    blog. Make it easy for your donors to give to your

    organization through your website using

    GlobalGivings widget. You can find the code for

    your project widget on your project page by

    clicking on the link Put a widget or give now

    button on your website or blog at the bottom

    right hand corner of your project page.

    Promote your project page. Use Facebook,Twitter, and other social media tools to actively

    promote your project page. Include the link in

    your newsletters and at the bottom of your signature. Make sure that every

    message you send makes it easy for your donors to donate to you through

    GlobalGiving.

    Participate in GlobalGiving campaigns. Take advantage of GlobalGivingsfundraising campaignsmatching days, photo competitions, etc. to reach

    out to your donors and create a sense of urgency. Keep an eye out for

    campaign announcements in the project leader newsletter and on the Tools &

    Training Blog (http://tools.blog.globalgiving.org/).

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    4/28

    4 | P a g e

    Thank your donors! Send personalized emails from the Donation Manager inthe project entry system (PE). Just waive your cursor over the donors email

    address and youll see the option Send a Thank You.

    Keep your donors engaged. Send frequent project reports, encourage donorsto follow you on Facebook and Twitter, and keep them updated about your

    organization. Dont just ask your supporters for money, keep them excited

    about the work that your organization is doing!

    Encourage your donors to make recurring donations. Did you know that yourdonors can set up an automatic donation to your project every month? Its aneasy way for them to frequently give to your project. Remember to tell donors

    about this option in your thank you emails! Learn more about recurring

    donation options: http://www.globalgiving.org/faq/recurring.html.

    Tell your donors about GlobalGivings tribute cards, gift cards, donorregistries, and fundraisers. Encourage your donors to make a donation in

    honor of a friend or family member for holidays, birthdays, and special

    occasions! Check out GlobalGivings donor tools here:

    http://www.globalgiving.org/givingtools/.

    Extend your network by hosting volunteers. GlobalGiving partners withnumerous volunteer organizations to help connect your organization with

    volunteers. Use this online form to complete a volunteer request:

    https://surveyglobalgiving.wufoo.com/forms/volunteer-request/.

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    5/28

    5 | P a g e

    Check out the Tools & Training Blog! We want to provide your organizationwith up-to-date information about online fundraising, GlobalGiving campaigns,

    and external opportunities. Visit the Tools & Training Blog

    (http://tools.blog.globalgiving.org/) to read past posts and subscribe to receive

    email updates.

    ___________________________

    2. ProjectsOrganizations that have succeeded in the Open Challenge or that have joined the

    site through a sponsor are welcome to submit numerous projects through

    GlobalGiving. Remember that organizations must post separate project reports

    for every project on GlobalGivings site. There is no limit to how many projects

    you can post; however GlobalGiving encourages you to post no more than five.

    We also recommend that you wait until you are comfortable updating and

    promoting your project and have begun to foster relationships with your donors

    before posting several projects.

    How do I post a new project?

    For more information about how to post a new project, see section 5, Navigating

    Project Entry (PE) or visit http://help.globalgiving.org/buckets/870/lessons/11707.

    What makes a great project page?1. Make the project title clear, concise, and descriptive2. Tell donors how they can help3. Have a clear, concise summary of your project4. Make sure your project description is easy to understand5. Include a range of donation options, for example $20 to $250

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    6/28

    6 | P a g e

    6. Post an achievable and reasonable funding goalFor more tips about posting a great project, check out

    http://www.globalgiving.org/project-posting/.

    Is there a limit to how much money I can request?

    Yes, projects may not request more than $1 million on GlobalGiving's site.

    However, any project budget larger than $100,000 will be asked to provide

    extremely detailed budgetary information and will require approval from

    GlobalGiving.

    We highly recommend that you do not set large fundraising goals. We prefer that

    projects request small budgets (e.g. $10,000 - $50,000). We have found that

    donors respond to small, manageable funding goals. Also, it is to your advantage

    to post a smaller budget. Twenty percent of your project's ranking is determined

    by how close your project is to its fundraising goal. See section 3, How to Improve

    Project Visibility, for more information about project ranking.

    Can I change or add a project leader on my project

    page?

    You can easily change the project leader for each

    project using the Project Leader drop down menu

    under the People & Organization tab in the project

    entry system (PE).

    If you would like to add a new project leader, please

    send an email to [email protected] the project leaders name,

    email address, and title.

    How long can projects remain on the website?

    Projects can remain on globalgiving.org until they are fully funded as long as

    project reports are submitted every three months and the necessary due

    diligence documentation is resubmitted every two years. See section 6,GlobalGiving Compliance Policies, for more information.

    Will my project be fully funded?

    Numerous projects have been fully funded on GlobalGiving's site. However,

    GlobalGiving does not guarantee that your project will be funded. GlobalGiving is

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    7/28

    a marketplace through whi

    passionate. Therefore, it is i

    the attention of potential d

    networks and encourage yo

    project. Learn more about ctools in section 1, Tips for F

    What does it mean if my p

    Your project will be labeled

    1. Your organization didChallenge; or

    2. If your project has reFor more information, plea

    What does it mean if my p

    Your project will be labeled

    1. A project report has2. If your organization h

    more than 2 years; o

    3. If your organization dChallenge.

    For more information, plea

    Can I post a project report

    Yes, you can post a project

    to the project entry system

    your account has been dea

    for hel

    If my p

    In most

    1.project

    funde

    project

    system

    learn h

    h donors connect with projects about w

    mportant to do all you can to make you

    nors and that you proactively reach out

    ur friends, family, and supporters to giv

    onducting outreach with GlobalGivingsndraising on GlobalGiving.

    oject says funded?

    as funded and can no longer receive d

    not meet the fundraising thresholds in

    ched its funding goal.

    e contact [email protected].

    oject says retired?

    as retired and can no longer receive d

    ot been submitted in three months;

    as not updated its due diligence docum

    id not meet the fundraising thresholds i

    e contact [email protected].

    or a funded or retired project?

    eport for a funded or retired projec

    (PE) here: http://www.globalgiving.org/

    tivated, please contact projecthelp@glo

    posting your project report.

    oject is marked funded, can I reactiv

    cases, projects are eligible to be reactiv

    our project has reached the funding gohas reached its funding goal it will be m

    . At this time we encourage you to pos

    using the add a project option in the

    (PE). See section 5, Navigating Project E

    w to post a new project. In addition, w

    7 | P a g e

    hich they are

    project grab

    to your own

    to your

    fundraising

    onations if:

    n Open

    onations if:

    ntation in

    an Open

    by logging in

    on-profits/. If

    balgiving.org

    it?

    ated.

    l: Once yourrked

    t a new

    roject entry

    ntry (PE), to

    request that

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    8/28

    8 | P a g e

    you send a project report to the donors of your completed project to thank

    them for their contribution, tell them how their money was used, and let

    them know about your new project!

    2. If your organization did not meet the fundraising thresholds in an OpenChallenge: Unfortunately, your project is not eligible to be reactivated.However, you are eligible to post a new project and participate in another

    GlobalGiving Open Challenge. For more information about the next Open

    Challenge, email Manmeet Mehta at [email protected].

    If my project is marked retired, can I reactive it?

    In most cases, projects are eligible to be reactivated.

    1. If your project has been deactivated because your organization has notsubmitted quarterly project reports: Your organization can reactive your

    project by submitting a project report through the project entry system(PE). For more information about how to post a project report, please see

    Navigating Project Entry (PE).

    2. If your organization did not meet the fundraising thresholds in an OpenChallenge: Unfortunately, your project is not eligible to be reactivated.

    However, you are eligible to post a new project and participate in another

    GlobalGiving Open Challenge. For more information about the next Open

    Challenge, email Manmeet Mehta at [email protected].

    3. Your organization has not updated its due diligence documentation inmore than 2 years: Your organization is eligible to reactivate its project(s)

    by completing the due diligence renewal process. See Due Diligence

    Renewalto learn more about the renewal process.

    For more information, please contact [email protected].

    How do I deactivate my project?

    If you are interested in deactivating your project, please send a short email with

    your project ID number and the reason for the projects deactivation [email protected]. A member of the GlobalGiving team will mark your

    project as retired or funded and follow up with you.

    ___________________________

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    9/28

    9 | P a g e

    3. How to Improve Project Visibility

    Here are some simple suggestions for improving your projects visibility on

    GlobalGivings site and optimizing the likelihood of receiving donations.

    3. 1 Improve your project ranking

    Did you know that GlobalGiving ranks its projects? GlobalGiving uses its project

    ranking system to determine the order in which projects are listed under each

    project category (e.g. Health, Microfinance, etc.) and country on our site. For

    example, if you have a health project in Africa, your project may be ranked third

    in all projects in Africa but fifth under all health related projects. This ranking is

    based on the following criteria:

    40% the amount of time since your previous project report 20% the number of donors that your project has attracted 20% the amount of money your project has raised, relative to other

    projects

    20% how close is the project to being fully fundedYour ranking affects your visibility on the site, and, to an extent, the likelihood of

    a donor donating to your project! So, become a high ranking project on

    GlobalGivings site.

    Post frequent project reports. GlobalGiving requires that projects post projectreports at least every 3 months. But, by posting more frequent project reports,

    your organization can improve its visibility on the site.

    Be an active fundraiser and encourage your supporters and donors to donateto your GlobalGiving project. By attracting more donors to your project, you

    will improve your projects ranking.

    Maintain small, manageable fundraising goals. 20% of your projects rank isdetermined by how close your project is to its fundraising goal. By keeping

    small goals, such as $5,000, $7,000, or $10,000, and keeping up the fundraising

    efforts, your project will continue to be highly ranked.

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    10/28

    10 | P a g e

    3. 2 Have your project featured on the homepage

    Every day GlobalGiving features high-ranking projects on its homepage that have

    high-resolution photos!

    Upload high-resolution photos. Upload a photo with dimensions of at least1,024 x 768 pixels. The larger the photo, the higher the resolution. Make sure

    your photos are vibrant and engaging! This compels donors to click on the

    picture and find out more about our project. Learn how to upload a photo

    here: http://help.globalgiving.org/buckets/870/lessons/13645.

    Find tips for posting great photos under the How to post a project guide:

    http://www.globalgiving.org/project-posting/.

    3.3. Post a project on GlobalGiving UK

    Did you know that GlobalGiving has a UK site, www.globalgiving.co.uk? All

    donations made through the GlobalGiving UK site by United Kingdom citizens are

    eligible to receive a 28% match from the UK government! You too can benefit by

    having your project posted on GlobalGiving UK.

    Send an email to [email protected] let us know that you areinterested in having your project posted on GlobalGiving UK. Its that simple!

    Once your project is posted on GlobalGiving UKs site, be sure to let yournetworks in the UK know that they can now have their donations matched

    through the GlobalGiving UK site.

    ___________________________

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    11/28

    11 | P a g e

    4. Project Reports

    GlobalGiving requires that organizations post project reports for each of their

    projects every three months to remain on the site. Those organizations that donot comply will be first warned and subsequently retired from the site.

    GlobalGiving promises donors direct communication from project leaders so they

    can see how their donations are making a difference. Project reports are critical

    to establishing long-term relationships with donors on GlobalGivings platform.

    For more information about how to post a project report see section 5,

    Navigating Project Entry (PE), or visit

    http://help.globalgiving.org/buckets/870/lessons/11826.

    What should I include in my project report?

    Provide donors with a brief summary of your activities since the last report. Tell a

    story about a beneficiary or provide details about how many individuals have

    been helped. Be sure to mention the specific project for which the report is being

    written and be honest about what your organization has accomplished!

    It is important to include photos in your project report. This helps donors see for

    themselves how their money is having an impact.

    How long should I make my project report?Project reports should be about two to three

    paragraphs in length. Be concise and yet specific.

    Donors like to get straight to the point about

    how their money is having an impact!

    Where does my project report go?

    Once you submit your project report a member

    of the GlobalGiving team will review it.

    Approved project reports are then queued to besent out to the donors of that project for the

    following day. Project reports are sent directly to

    your donors via email. See example on the right.

    In addition, project reports are posted on your

    project page under the tab marked reports.

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    12/28

    12 | P a g e

    5. Navigating Project Entry (PE)Login here: http://www.globalgiving.org/non-profits/

    Add new projects and project reports from the PE dashboard

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    13/28

    13 | P a g e

    View the donations that your organization has received in the donation manager

    Edit your organization information by clicking on the name of your organization

    under the organization manager

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    14/28

    14 | P a g e

    Edit your email address, password, name and title by clicking on "my profile" in

    the upper right hand corner of the website

    5.1 How to Post a New Project

    Step 1. Log in here: www.globalgiving.org/non-profits

    Step 2. You will see your dashboard, which shows information about your

    projects, project reports, organization, and donations.

    Step 3. Click on the link that says "project manager"

    Step 4. Click "add new project"

    Step 5. Enter the title of your project and click "Add New Project"

    For screen shots of each step, please visit:

    http://help.globalgiving.org/buckets/870/lessons/11707

    5. 2 How to Post a Project Report

    Step 1. Log in here: www.globalgiving.org/non-profits

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    15/28

    15 | P a g e

    Step 2. You will see your dashboard, which shows information about your

    projects, project reports, organization, and donations.

    Step 3. To post a project report, click the "add a report" button.

    Step 4. Enter the title or subject of your report and click "create report.

    Step 5. Enter the text of the Project Report, the Author Name, and the Author

    Title. You can also change the Title or Subject of the Report.

    Step 6. Scroll down to add Photos and Documents or links.

    Step 7. When you're done, click "save as draft"

    Step 8. You'll see a confirmation that the report has been saved.

    Step 9. Once you're finished with the report, make sure you click "Submit for

    Approval"

    Step 10. You will see a confirmation that the report has been submitted.

    For screen shots of each step, please visit:

    http://help.globalgiving.org/buckets/870/lessons/11826

    5. 3 How to Upload a

    Photo

    Step 1. Log in here:

    www.globalgiving.org/non-

    profits

    Step 2. You will see your

    dashboard, which shows

    information about your

    projects, project reports,

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    16/28

    16 | P a g e

    organization, and donations.

    Step 3. Click on the project title for which you would like to add the photo.

    Step 4. Click on Tab 4: "Photos & Documents."

    Step 5. Add new photo.

    If you would like to add photo as main photo click "Change" under "MainPhoto"

    If you would like to add a photo in the photo gallery, click "Add Photo"Step 6. Click "Browse" to find the photo you want to upload.

    Step 7. Don't forget to click "Validate and Submit for Approval" under Tab 5!

    For screen shots of each step, please visit:

    http://help.globalgiving.org/buckets/870/lessons/13645

    ___________________________

    6. GlobalGiving Compliance Policies

    In order to remain active on GlobalGivings site, organizations must:

    1. Submit project reports at least every three months (see Project Reports tolearn more); and

    2. Renew their Due Diligence documents every two years (see Due DiligenceRenewalto learn more).

    Organizations that do not comply with these policies will first be warned and then

    retired from the site. Projects can be reactivated after project reports are

    submitted or Due Diligence renewal has been approved.

    GlobalGiving partner organizations are also expected to adhere to GlobalGivings

    Non-Discrimination Policy, Anti-Terror Certificate, and Terms and Conditions,

    each of which organizations must sign during the due diligence process.

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    17/28

    7. Du

    As part of its compliance po

    their due diligence documethe organizations activities

    use of GlobalGivings funds.

    Organizations must comple

    raised on GlobalGivings sit

    Your organization will recei

    due diligence renewal proc

    initially submitted due diligdocuments using an online

    U.S. Registered 501(c)3

    1. Non-Discrimination P2. Anti-Terror Certificat3. GlobalGiving Terms a4. List of Board and Seni5. IRS 501c3 Determina

    Organizations Registered O

    1. Due Diligence Affidav2. Non-Discrimination P3. Anti-Terror Certificat4. GlobalGiving Terms a5. Disbursement Form (6. Financial Statement f7. Projected Budget8. List of Board and Seni9. Certificate of Registra10.Organizational Docu

    Constitution, By Laws

    11.Program Documents

    Diligence Renewal

    licies, GlobalGiving requires that organiz

    ts every two years. This allows GlobalGiconfirm the organizations legitimacy, a

    e the renewal process to continue recei

    .

    e an email from GlobalGiving with instr

    ss approximately two years after your o

    nce. You will be asked to submit the follorm:

    olicy

    nd Conditions

    or Staff Members

    ion Letter (ONLY if it has been renewed

    utside of the U.S.

    it

    olicy

    nd Conditions

    ONLY if it has changed)

    or the Past Fiscal Year

    or Staff Memberstion (ONLY if it has changed)

    ent (One of the following:

    , Articles of Incorporation)

    17 | P a g e

    ations renew

    ving to verifynd review the

    ing funds

    ctions on the

    rganization

    owing

    recently)

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    18/28

    18 | P a g e

    For more information about the due diligence renewal process, please contact

    Manmeet Mehta at [email protected].

    ___________________________

    8. GlobalGiving Terms and Conditions

    1. Fees - There is no set-up fee or monthly fee to post your project onGlobalGiving.org. GlobalGiving retains a flat 15% fee from each donation

    received online or by check to support organizations in their fundraising

    efforts. The donor has the option of making a separate 15% donation to the

    GlobalGiving so that 100% of the donation amount will be granted to your

    charity.2. Disbursement - Approximately monthly, GlobalGiving will forward funds to

    your organization. For international wire transfers, GlobalGiving does not

    disburse less than $250. GlobalGiving will provide the amount to be

    allocated to each project you have posted at GlobalGiving.org.

    3. Use of Funds and Duration of Project on GlobalGiving.org - You committhat funds disbursed for projects will be used only for activities described

    on the corresponding project page at GlobalGiving.org and any of its sister

    sites. Projects that continue to receive donations, but have not reached

    100% of total funds requested, will remain on GlobalGiving.org untilcompletely funded, and you may request that a project be deactivated at

    any time. Projects receiving no donations after one year or failing to report

    for two consecutive quarters will be marked as 'retired' and removed from

    the site.

    4. Multiple Projects - Once you have been approved, you may post multipleprojects to the website.

    5. Copyright - GlobalGiving shares the copyright with you to the projectcontent and other media (pictures, video, etc.) uploaded to

    GlobalGiving.org and will attribute content used to your organization.6. Use of Logo and Name - GlobalGiving may use your name and/or your logo

    for display purposes on GlobalGiving.org and in marketing efforts designed

    to obtain donors for your project. GlobalGiving will not use your name or

    logo for other purposes without first obtaining your consent.

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    19/28

    19 | P a g e

    7. Reporting - You agree to provide brief quarterly updates for each projectyou have posted on GlobalGiving.org. GlobalGiving will display updates on

    your project page and will e-mail them to donors.

    8. Donor Privacy - GlobalGiving will forward name and e-mail information foreach donor to your project that has chosen to allow GlobalGiving toforward this information. Address is not available. You commit to not

    redistribute to any third party the donor information you receive from

    GlobalGiving.

    Notwithstanding the above, GlobalGiving retains the right to change these terms

    and conditions and will notify signatory within 30 days of such changes. I have

    read, understand, and agree to comply with the above GlobalGiving Community

    Terms and Conditions.

    ___________________________

    9. Anti-Terror Certificate

    I certify that the organization named in this application is in compliance with all

    statutes, Executive orders, and regulations restricting or prohibiting U.S. persons

    from engaging in transactions and dealings with countries, entities, or individuals

    subject to economic sanctions administered by the U.S. Department of theTreasury's Office of Foreign Assets Control. The organization named in this

    application is aware that a list of countries subject to such sanctions, a list of

    Specially Designated Nationals and Blocked Persons subject to such sanctions, and

    overviews and guidelines for each such sanctions program can be found at

    http://www.treas.gov/ofac. Should any change in circumstances pertaining to this

    certification occur at any time, the organization will notify GlobalGiving

    immediately.

    ___________________________

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    20/28

    20 | P a g e

    10. Non-Discrimination Policy

    ORGANIZATION does not discriminate in its recipients of services on the basis of a

    person's race, political orientation, religion, gender, sexual orientation, age,

    national origin, ethnicity, ancestry, marital status, veteran status, or mental or

    physical disability or any other status prohibited by applicable law.

    GlobalGiving will not support any program which requires exposure, adherence

    to, or conversion to any religious doctrine in order to be a beneficiary of the

    program.

    To clarify, a direct service program run by a faith-based organization may be

    eligible, provided that the program's beneficiaries are not encouraged or requiredto learn about, adhere to, or convert to that organization's religious doctrine as a

    condition of receiving service from the program.

    ___________________________

    11. Disbursements and Donor Reports

    GlobalGiving disburses funds raised at the end of every month. Internationalorganizations receive funds via wire; whereas U.S. based organizations receive

    funds by check or ACH. U.S. based organizations will have expressed their

    preference on the Disbursement Form during the due diligence process.

    Disbursements are only sent to international organizations once $250 or more

    has been raised. U.S. based organizations are sent disbursements monthly

    regardless of the amount.

    Disbursements are accompanied by a Disbursement Report which provides acomplete list of all donations made during the disbursement period, including the

    name (unless anonymous), email address, and donation amount. The report also

    provides information about GlobalGivings 15% fee and includes both a gross and

    a net total of donations received.

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    21/28

    21 | P a g e

    The Disbursement Report is emailed to the disbursement contact, as designated

    by the Disbursement Form completed during the due diligence process. This

    information can be sent to up to five people in your organization. To change your

    disbursement contact(s), please email Jonathon Shirley at

    [email protected].

    Organizations can access donor information at any time using the Donation

    Manager in PE. Here you can find information about each donation made to your

    projects, including the name of the donor (unless anonymous), email address, and

    traffic source (Facebook, Google, etc.), donation method (credit card, gift card,

    check, etc.), and donation amount. See section 5, Navigating Project Entry (PE),

    for more information about how to access the Donation Manager.

    ___________________________

    12. Explaining GlobalGivings 15% Fee

    GlobalGiving does not charge organizations a fee to post projects on its site, nor

    does it charge you to vet your organization. Instead, 15% of each donation is

    used to cover GlobalGivings costs, provide free trainings, and continue to reach

    out to new donors on your behalf.

    This fee makes it possible for GlobalGiving to provide countless benefits

    (http://www.globalgiving.org/why-globalgiving/) to its partner organizations,

    which include:

    processing applications to ensure that all projects on the site are from

    legitimate, high quality organizations;

    maintaining GlobalGivings online fundraising platform;

    managing corporate relationships;

    offering free trainings to our partners marketing and social media outreach; and

    providing customer support.

    At the end of each transaction, donors are given the option to cover

    GlobalGivings costs separately. Donors may choose to pay an additional 0 25%

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    22/28

    22 | P a g e

    on top of their regular donation. Additionally, some corporate partners cover

    GlobalGiving's costs for their employees (and provide matching funds!)

    In the past, GlobalGiving partner organizations have received questions from

    potential donors about GlobalGivings 15% fee. Here are a few suggestions forexplaining the 15% fee to your donors:

    GlobalGivings 15% is much more than a processing fee! It makes itpossible for GlobalGiving to provide an innovative online fundraising

    platform to partner organizations. The fee facilitates GlobalGiving partner

    services, including trainings, matching campaigns, exposure to corporate

    partners, and more.

    Unlike other online fundraising platforms, GlobalGiving vets eachorganization before allowing it to join the website. GlobalGiving followsstandard grantmaking guidelines (http://www.globalgiving.org/non-

    profits/join-globalgiving/dd.html) to vet both U.S.-based and international

    organizations, ensuring the organizations legitimacy and charitable

    purpose. In fact, GlobalGiving is so confident in the organizations on its site,

    that GlobalGiving provides the GlobalGiving Guarantee, which guarantees

    donors a positive giving experience. As a result, GlobalGiving has

    maintained a superior reputation for online giving. See what others are

    saying about the GlobalGiving Guarantee:http://www.globalgiving.org/aboutus/media/#3.

    GlobalGiving facilitates international giving by providing an easy-to-useonline donation tool that makes it possible for networks in other countries

    or regions of the world to donate instantly online.

    For donations made to organizations that are not registered in the UnitedStates, giving through GlobalGiving makes it possible for donors to receive a

    tax-deduction. In addition, GlobalGiving manages all tax receipts, making iteasy for organizations to provide this service to their supporters.

    GlobalGiving is a non-profit and it relies on funding to maintain itsoperations. GlobalGivings fee makes it possible to operate at near-

    sustainability so, instead of expending organizational capacity on grant

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    23/28

    23 | P a g e

    writing and fundraising, GlobalGiving focuses on providing partner

    organizations with additional fundraising opportunities, tools and trainings,

    fundraising campaigns, and more!

    ___________________________

    13. GlobalGiving Corporate Partnerships

    GlobalGiving has partnerships

    with numerous American and

    international corporations

    like Nike, Dell, and National

    Geographic. We work withthese corporations to

    facilitate:

    1. Employee giving programs: Corporate employees give throughGlobalGivings site to GlobalGiving partner projects. Many of these

    donations are matched in full or in part by the corporation! Nike employees

    have given hundreds of thousands of dollars through GlobalGiving, most of

    which has been matched by Nike, totaling $816,611 since November 2009!

    2. Grants management: Corporate partners often request recommendationsfrom GlobalGiving for corporate grants programs.

    3. Gift card programs: Corporations purchase gift cards to give out to theirpartners and employees. For example, Sony Dreakworksthe people who

    make the animated films like Shrekgave GlobalGiving gift cards to all of

    their employees in December 2009.

    Here are some ways that your organization can take advantage of GlobalGivings

    corporate relationships:

    Be an active GlobalGiving partner! Attend GlobalGiving webinars and trainingsessions. Participate in GlobalGiving campaigns such as the Bonus Day or

    Photo Competition and keep GlobalGiving updated about exciting things

    happening in and because of your organization. The more we know about your

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    24/28

    24 | P a g e

    organization, the more likely we are to recommend your organization to a

    corporate partner.

    Maintain a high-ranking project. Just like the GlobalGiving site, employeegiving sites, like WEGiving (Nikes employee giving site), rank projects based oncertain criteria (see section 3, How to Improve Project Visibility). By

    maintaining a high-ranking project, you are more likely to be seen by

    thousands of employees whose donations are often matched by their

    employer!___________________________

    14. Benefits of GlobalGivings Platform

    14. 1 GlobalGivings Network

    Since 2002, almost 115,000 donorshave givenover $31 million to over3,000

    projects (as of September, 2010). Find more up-to-date information about our

    network at the top of our homepage!

    14.2 Online Fundraising Platform

    Online Donation Processing: GlobalGiving makes it easy for donors to makedonations to your organization online using credit cards and PayPal.

    Donation Manager: GlobalGiving manages all of your organizations donations

    and compiles the information in an easy-to-use donation manager, which shows

    you who donated, how much, and how they found your organization online.

    Project Reports: Keep your donors connected by simply submitting a project

    report through GlobalGiving! After you submit a brief report about your projects

    recent activities and accomplishments, GlobalGiving sends it as an email to allyour previous donors. This makes it easy for you to ensure that all of your donors

    receive your updates. No messy mail merge or listservs!

    Customized Thank Yous: Organizations can send customized thank you emails to

    each of their donors through GlobalGivings donation manager.

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    25/28

    25 | P a g e

    All donations are tax deductible for U.S. Citizens: All projects on globalgiving.org

    have been pre-qualified for 501(c)3 equivalency status. Further, all donations go

    through the GlobalGiving Foundation, a 501(c)3 nonprofit, making them tax-

    deductible for U.S. taxpayers. This means that international organizations can use

    GlobalGiving to reach out to their American networks. GlobalGiving handles alldonor tax-receipts, meaning less work for you!

    14.3 Online Fundraising Tools

    GlobalGivings Widgetshelp you promote your

    project on your organizations homepage or blog. One

    click takes donors directly to your project page so they

    can donate. Email tools and widgets make it easy to

    share your fundraiser with support networks, family,

    and friends.

    GlobalGiving Fundraisers: GlobalGiving makes it easy

    for you to turn your organizations supporters into

    active advocates. Encourage your donors to use

    GlobalGiving fundraiser pages to raise money for your

    GlobalGiving projects. Supporters can use Fundraisers to set their own fundraising

    goals and reach out to their own networks on your behalf! Heres an example of a

    successful GlobalGiving Fundraiser:http://www.globalgiving.org/dy/fundraiser/prevfund/gg.html?regid=1824. Learn

    how to create a fundraiser here: http://www.globalgiving.org/givingtools/.

    Volunteers: GlobalGiving partners with several volunteer organizations to help

    your organization reach out to a worldwide network of capable volunteers and

    interns. Whether your organization has administrative, hands

    on, or communication needs, there is someone out there who

    wants to help, and well help you find them. Visit

    GlobalGivings current volunteer listings here:http://www.globalgiving.org/get-involved/.

    Tribute Cards: Did you know that your donors can give a

    donation to your organization as a gift to a family member or

    friend using GlobalGivings tribute cards? This is a great way to

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    26/28

    26 | P a g e

    promote giving to your organization for the holidays, birthdays, and special

    occasions using GlobalGiving! We will even send a beautiful card straight to the

    gift recipients home (or email box). Learn more at

    http://www.globalgiving.org/gifts/inhonor.html.

    Gift Cards:GlobalGiving Gift Cards let someone give the gift of giving - the

    recipient gets to decide to which project they would like to allocate their

    donation. Gift Cards are available as physical cards, convenient e-cards, and even

    a print-at-home version!

    Reoccurring Donation Option: When your donor chooses to support your project,

    they'll be asked to specify whether this is a "one time" or "monthly recurring

    donation." If they select "monthly recurring donation" the amount they wish to

    give will easily be transferred to your project every month.

    Gift Registries: A donor can create a gift registry for any occasion

    a wedding, birthday, or anniversary or simply to generate

    support for projects like yours. A GlobalGiving registry is a list of

    "gifts" that they would like to receive, but in this case, the gift is

    actually a donation to your project. Check out a GlobalGiving staff

    members gift registry!

    Mission Fish: GlobalGiving partners with MissionFish to make it easy for eBay

    sellers to give proceeds from their sales to nonprofits. GlobalGiving partners withMissionFish to allocate funds to various active projects.

    Training Sessions: GlobalGiving offers trainings that teach your organization how

    to use GlobalGivings site effectively, conduct outreach to your donors, and

    develop impactful fundraising strategies. See slides from past trainings on topics

    like Diaspora giving and using social media at www.slideshare.com/GlobalGiving.

    Project of the Month Club: Each month,

    GlobalGiving picks an exceptionally highperforming project as the "Project of the Month,"

    which is featured among a select group of donors.

    Recurring monthly donations made by Project of

    the Month Club members are directly allocated to

    the projects fund. Learn more at

    http://www.globalgiving.org/project-of-the-month-club/.

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    27/28

    27 | P a g e

    14. 3 Fundraising Campaigns

    Every year GlobalGiving hosts different campaignsmatching days, photo

    competitions, etc.aimed towards giving your organization the opportunity to

    reach out to your donors and compel them to donate.

    In June 2010, GlobalGiving hosted a 50% match Bonus Day on which GlobalGiving

    matched all donations of $1,000. Organizations raised $226,636 from 1,385 on

    that day and received $70,000 in matching funds from GlobalGiving. See the

    results at http://www.globalgiving.org/leaderboards/bonus-day/.

    14. 4 Corporate Partnerships

    GlobalGiving has partnerships with dozens ofAmerican and International corporations

    including Nike, Dell, and National

    Geographic. Check out a full list of corporate

    sponsors at

    http://www.globalgiving.org/corporate-

    partners/current-partners/.

    For more information see section 13, GlobalGiving Corporate Partnerships.

    14.5 Media Outreach

    In the past, celebrities and large media enterprises have taken on the task of

    spreading the word about GlobalGiving. GlobalGiving has been highlighted in the

    New York Times, the Washington Post and featured on CNN and NPR, among

    others.

    New York Times columnist Nick Kristof

    promoted HeroRats in an Op Ed article in

    May 2010 and encouraged hundreds of

    donors to check out GlobalGiving. The

    article resulted in over a quarter million

    dollars in donations to GlobalGiving projects!Visit GlobalGivings Media Room to

    read other news stories spotlighting GlobalGiving:

    http://www.globalgiving.org/aboutus/media/.

  • 8/8/2019 Global Giving Project Leader Manual 9.30

    28/28

    GlobalGiving has also been acclaimed in books by well-known authors including

    William Easterly and championed by celebrities such as Oprah and Cher. In fact, in

    2009, 2,875 people gave to GlobalGiving projects through Oprah.com!

    14. 6 Social MediaOutreach

    GlobalGiving reaches out to

    perspective donors through

    our social media network using

    Twitter and Facebook. With

    more than 16,500 followers on

    Twitter and 6,400 fans on

    Facebook, a simple messageabout your organization goes a

    long way.

    14. 7 GlobalGiving UK

    GlobalGiving.co.uk is GlobalGivings sister site in the UK. It exists to help your

    organization activate your UK based supporters and networks. All the same great

    benefits of GlobalGiving but donations are made in pounds and UK tax payers can

    get you an extra 28% on top of their donation through the UK governments GiftAid. If you would like to have your project featured on GlobalGiving UK, please

    email [email protected].

    14. 8 GlobalGivings Reputation

    By becoming a member of GlobalGivings prestigious network, your organization

    is benefitting from GlobalGivings world-renowned reputation.

    Since 2002, GlobalGiving has put an emphasis on maintaining a strong reputationamong donors and non-profit organizations. Donors, partners, and corporations

    know that we carefully vet partner organizations and that their donations are safe

    with GlobalGiving. This is why GlobalGiving offers the GlobalGiving guarantee, in

    which we not only guarantees that organizations on our site are vetted and

    legitimate, but that donors will have a valuable experience on GlobalGivings site.