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    Glacier Guides Training and Information Manual 2010

    Documents, text and photos not originally mastered by the Glacier Guides Team were gratiously permitted by owner or distributor forthis publication only and not to be distributed without permission by Glacier Guides.

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    Table of Contents.

    Introduction............................................................ Page.3

    Environmental Policy............................................. Page.4

    Professionalism and Attitude.................................. Page.5

    Planning and Preperation........................................ Page.7

    Mountain Sence...................................................... Page.10

    Client Care.............................................................. Page.15

    Risk Management................................................... Page.19

    -Emergency Responce Flowcharts.............. Page.24

    Accident report........................................................ Page.27

    Technical Systems................................................... Page.29-77

    White out navigation............................................... Page.78

    Guides Meeting....................................................... Page.83

    Our Equipment........................................................ Page.86

    Alpine Booking form.............................................. Page.97

    Guides Responsibility & Payscale.......................... Page.99

    Guides Checklist & Trip Descriptions.................... Page.100

    Guides Insurence Policy.......................................... Page.105

    Course Matterials- Guides Health Statement....................................... Page.106- Acknowledgement of Risk.................................... Page.107-Alpine Guide Training Schedule............................ Page 108-Glacier Guides Training Schedule.......................... Page 109

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    Jklamenn - Glacier Guides.

    Welcome to the Glacier Guides team. As you know by now we are a closely knitfamily of guides and staff that work hard to make guiding a valuable and fun profes-sion in Iceland. We consider ourselfs to be in the forefront of guiding in Iceland andespecially when it comes to staff training, safety, trips and guide/client satisfaction.We have extracted parts of various publications that focus on guiding and put togetherthis manual for you to aquire as much useful information as possible with great ease.It is yours to keep. All suggestions on how to improve the guides manual are apreci-ated.

    You are a valuable part of this ever growing team from day 1 and it is very impor-tant to us that you feel valued as a member of GG at all times. Let me say on behalfof all of us.

    Welcome to Glacier Guides

    _________________________________Einar sfeld Steinarsson

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    Glacier Guides Environmental Policy

    Our mission statement is simply: Nature is the adventure. Through it we have tailored all ourtrips in such a way that they do not harm or effect the nature. We always inform all our clients ofhow to take part and pass through nature without leaving a mark so that others may enjoy the sameunspoiled nature.

    Our four guidelines are:

    Take nothing but pictures.Kill nothing but time.Leave nothing but footprints.Make nothing but memories.

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    Professional behaviour

    Most people would probably nd it easier to tell you what being unprofessional is, giving examples of

    unprofessional people they have dealt with in the past. However, it is much easier and more positive toknow what to do than not to do.

    Thus, some major aspects of professional behaviour are listed below:

    Respect for Others

    Showing others respect is the basis of all professional behaviour. It includes:

    * Being courteous and having good manners* Being punctual* Keeping condential details condential

    * Being fair in all dealings* Keeping personal opinions of people private* Doing what needs to be done, not leaving it for others to do* Acceptance of constructive criticism* Being fair and gentle when giving feedback* Dealing with sensitive issues privately* Make allowances for others mistakes* Listen to others* Apologise for any errors or misunderstandings* Speak clearly and in language others can easily understand

    Responsibility and Integrity

    This is where you must take care of yourself and present yourself in order to gain others trust andrespect.

    All professionals need to take responsibility for themselves and their work. They need to consider con-sequences and the impact on others.

    * Honesty is crucial own up to your mistakes and do not lie about them.* If you are delayed, let the other person know as soon as possible

    * Always be respectful about competing businesses/people point out your benets rather than theirfaults* Be prepared before meeting guests* Ensure you have made yourself clear to avoid any miscommunication* Be impartial keep personal bias and intolerances out of the business world* Be reliable and dependable* Ensure you present yourself pleasantly with good hygiene and appropriate dress codes.* Demonstrate self-control and avoid public arguments and disagreements

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    Commitment to Quality

    A professional always aims to give the best they can. Whether it is putting together a product that willlast and be safe to use or providing a service of value, you need to give the customer more than theyexpect.

    Never give out work you are not proud to have your name on and always do your best work, and theresults will reect these attitudes.

    Commitment beyond yourself

    A professional can see beyond him or herself and is willing to share.

    Essentially, being professional is about seeing beyond the immediate needs. By thinking about the longterm perceptions of you and your business, rather than a quick dollar or score, you are likely to behaveprofessionally.

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    Incident

    BASE CAMP ResponseShoulder Season Tetra watch

    Assign FIRST RESPONSE TEAM

    Assign RESCUE LEADER

    Assign STRETCHER TEAM

    Name: .

    Assign Rescue Leader

    CALL 112 (Give Rescue Leaders info for

    future calls.)

    Notify situation to R.v.k. Office, ClientsTour Guide, next of kin, etc.

    Keep communication chain working

    VHF\TETRA

    Name:

    Assign First Response Team

    Assign Stretcher Team

    Coordinate with outside help (Rescue T.)

    Name:

    Name: .

    Get the team of 2 going a.s.a.p.

    Get Rescue Barrel gear to scene.

    Perform Rescue.

    Leaders Name: .

    Get Stretcher to victim.

    Recruit assistance if needed

    Important Numbers:

    Tetra #s

    Guide on scene . #1. 641 1074

    Rescue Leader . #2. 640 4007

    First Respond Team . #3. 641 1060

    Stretcher Team .

    Doctor in Reykjavik. 112. Contact on Scene. .

    Doctor in Klaustur. +354 480 5355. News from scene. .

    Office Phone On Call +354 659 7002. .

    Office Reykjavik. +354 562 7000. .

    .

    .

    .

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    Incident

    GUIDES Response

    Notify BC / 112

    -Location, Intentions, Instructions.

    Perform Rescue, First Aid.

    Keep BC posted as possible until FIRSTRESPONSE TEAM arrives.

    Keep communication open.

    Stay with group

    Complete records

    Photograph scene

    Important Numbers:

    Tetra #s

    Guide on scene . #1. 641 1074

    Rescue Leader . #2. 640 4007

    First Respond Team . #3. 641 1060Stretcher Team .

    Doctor in Reykjavik. 112. Contact on Scene. .

    Doctor in Klaustur. +354 480 5355. News from scene. .

    Office Phone On Call +354 659 7002. .

    Office Reykjavik. +354 562 7000. .

    .

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    Incident

    Rvk Office Response

    INSURANCE CONTACT

    PHONE WATCH

    MEDIA CONTACT

    Name: .

    Assign PHONE WATCH

    Assign INSURANCE CONTACT

    Assign MEDIA CONTACT

    Name:

    24Hr phone watch until situation is

    resolved.

    Notify off duty staff (Media Silence)

    Notify Next of kin.

    Name:

    Contact insurance & Legal counsel.

    Notify them of situation and seek advice.

    Leaders Name: .

    Prepare statements

    Schedule interviews

    Important Numbers:

    Tetra #s

    Guide on scene . #1. 641 1074

    Rescue Leader . #2. 640 4007

    First Respond Team . #3. 641 1060

    Stretcher Team .

    Doctor in Reykjavik. 112. Contact on Scene. .

    Doctor in Klaustur. +354 480 5355. News from scene. .

    Office Phone On Call +354 659 7002. .

    Office Skaftafell . . .

    .

    .

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    ACCIDENT / INCIDENT

    REPORT FORM

    ATVIKASKRSLA

    Jklamenn Ehf.Glacier Guides

    Cell phone: +354 659 7000Office Rvk: +354 562 7000

    Laugarvegur 11, 101 Reykjavk

    [email protected]:www.glacierguides.is

    Name / Nafn: ________________________________ Date &Time of Accident / Dagestning aviks:

    Gender / Kyn : F/KVK M/KK _____/_____/____ ___________________

    D.O.B / F.d (month/day/year): _____/_____/_______

    .d.# / kennitala.: ________-________-____________

    Place of Accident / Atviki tti ser sta:_____________________________________

    Address / Heimilisfang: ______________________________

    _________________________________________________

    __________________________________________

    Report Prepared By / tfyllt af: / Time Prepared/ Klukkan___________________________________________

    ____________________________________

    Phone / Simi: (______) _______- ____________ Phone / Simi (______) ______- ___________

    Mobile / GSM: (______) _______- ____________ Mobile / GSM (______) ______- ___________

    Email / Netfang : _____________________________________ Email / Netfang : _______________________________

    Tour Participating In: " "

    PART OF BODY INJURED /STASETNING MEISLA

    Please make marks as accurate as possible

    DESCRIPTION OF THE INCIDENT

    ACTION(S) TAKEN

    First-Aid Treatment Yes / No

    Abrasion

    AmputationAsphyxiation

    BruiseBurnConcussionCutDislocation

    FractureLaceration

    Explanation of treatment:

    _______________________

    ______________________________________________

    ______________________________________________

    _______________________

    _______________________

    _______________________Puncture Sent to Health Center Yes / NoScratches Sent Home Yes / NoSprain Sent to Hospital Yes / NoOther: Hospital Name: __________________

    Called 112 Yes / No

    Others Involved:

    Police Report #: ___________________

    Previous Injury:Yes / No

    ________________________________________________

    ________________________________________________

    ________________________________________________

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    How did the incident happen? What was the person doing? Where was incident located? List specifically any unsafe acts and/or unsafe

    conditions that existed. Specify a tool, or equipment, if involved. How could the incident have been prevented? Use the bottom of this

    form or attach a separate sheet if further explanation is necessary.

    ______________________________________________________________________

    ______________________________________________________________________

    ______________________________________________________________________

    ____________________________________________________________________________________________________________________________________________

    ______________________________________________________________________

    WITNESS INFORMATION

    Name: ____________________________________________________ Phone Number : (______)______-_________

    Witness Statement:____________________________________________________________

    ______________________________________________________________________

    ______________________________________________________________________

    ______________________________________________________________________

    Signature:________________________________

    FOLLOW UP REPORT

    Attempt #1 Date:______/______/_________ Caller Signature:______________________________

    Left MessageVM/Machine Left MessagePerson Spoke w/ Injured Party No Answer

    Attempt #2 Date:______/______/_________ Caller Signature:______________________________

    Left MessageVM/Machine Left MessagePerson Spoke w/ Injured Party No Answer

    Attempt #3 Date:______/______/_________ Caller Signature:______________________________

    Left MessageVM/Machine Left MessagePerson Spoke w/ Injured Party No Answer

    STATUS OF INJURED PERSON: (e.g. Injured partys condition, diagnosis, treatment...)

    Caller Signature:_____________________________________ Date:______/______/_________

    The injured person is fine. No complications.

    Status is unknown. Unable to contact injured party after 3 attempts.

    The injury was serious enough to require additional medical attention.

    The injury was diagnosed as: ________________________________

    MANAGER REVIEW:

    Managers Name: ______________________________ Review Date:______/______/_________

    Notes:__________________________________________________________________

    ______________________________________________________________________

    ADDITIONAL NOTES: _____________________________________________________

    ______________________________________________________________________

    ______________________________________________________________________

    **Please attach any SOAP notes or o ther documentation made on scene to this Incident Report

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    Shortroping takes a lifetime to master and should be learned froman experienced guide and trained under supervision.

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    GG Guides Meeting FormYY/MM/DD

    Forecaster: Time: Date:

    Major Weather Systems:

    Today: Tomorrow:

    Max Temp:

    Min Temp:

    Present Temp:

    Pressure: Mbar

    Precipitation:

    Wind Spd/Dir: /

    Present Sky:

    Hard Ice Trips: Comments & Significant Changes:

    Short Y / N

    Long Y / N

    Ice Climbing Y / N

    Alpine Trips: Comments & Significant Changes:

    Summit Y / N

    Other: Y / N

    Other Notes:

    The Day:Guide: Trip Pax Car Driver Pickup Location & time

    Y/N

    Y/N

    Y/N

    Y/N

    Y/N

    Y/NY/N

    Y/N

    Y/N

    Y/N

    Y/N

    Y/N

    Y/N

    Y/N

    Task list.

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    Glacier Guides 2010 Pay scale

    Alpine Guide

    15,000.00 Thereof3,600.00willbeDailyallowance.

    For Alpine trips

    30,000.00

    Glacier Guide

    13,000.00 Thereof3,600.00willbeDailyallowance.

    TraineeBasedonagreement.Thereof3,600.00willbeDailyallowance.

    Definitions of Scales:

    Lead guide / Operation Manager -

    His/herdutysgobeyondthenormalguidesday.

    Isinchargeofthedaytodayoperationrunningsmoothly.

    Toseetothateveryoneisdoingtheirjobwellandsafely.

    Toattendtoanyissuesregardingsafetyandseeingtothatgear,cars,people

    aremaintained.Isinchargeofinformationgatheringandrunningofmorningandeveningmeetings.

    Delegatingtasks.

    HavecompletedandpassedanIcelandicadvancedDriverslicensecourse.

    Alpine Guide -

    To reach Alpine Guide level one must:

    HavecompletedandpassedAlpinetrainingunderthesupervisionofaGGLeadGuide.

    or

    HavebeenacceptedbasedonpriortrainingtoAlpineGuideLevelbyaLeadguide.

    HavecompletedandpassedacomprehensivefirstaidcourseWFRorequivalent

    HavecompletedandpassedaRACavalanchecourseorIcelandicequivalent.

    HavecompletedandpassedanIcelandicadvancedDriverslicensecourse.

    Glacier Guide -

    To reach Glacier Guide level one must:

    HavecompletedandpassedbasicGlacierGuidestrainingbyaGGLeadGuide.

    or

    HavebeenacceptedbasedonpriortrainingtoGlacierGuideLevelbyGGLeadguide.

    HavecompletedandpassedanIcelandicadvancedDriverslicensecourse.

    Trainee

    The purpose of the Trainee level is to:

    PrepareanindividualforpassingtheBasiccourseandadvancetotheGlacierGuidesLevel.Traineesareencouragedtopursuefurthertrainingtoadvancethepayscale.

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    Short Glacier Walks

    Guide Equipment:

    -Basic Glacier Gear (refer to gear list on page 103)

    It is not necessary for the guide to wear a harness or helmet

    Guest: (See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistGlacierHikes/)

    -BD Crampons

    -Walking axe (without a strap)

    -Warm clothing (gloves/hats/waterproofs)-*(crampons are not comfortable on many low-shoes, but the duration and terrain of the tour should be

    okay for low shoes

    This trip is oursight-seeing tour. It is in NO way supposed to be dangerous or physically demanding. This

    tour is for everyone as long as they can be fitted with crampons and can walk.. On this tour you will be

    working with larger groups. For this reason it is important to carefully study the route up on the ice. The

    trip is more about the talk than the walk! Stop frequently to explain what there is to see on the ice or in the

    surroundings In some cases the route has to be prepared in the morning. This is either done by one guide that

    has the morning off or by the second guide on big trips, while the lead guide does crampon instruction. After

    the tour the client should have a basic understanding of glaciology as well as have heard some history about

    the area and most importantly they should be smiling!

    Longer Glacier Walks

    Guide Equipment:

    -Basic Glacier Gear (refer to gear list on page 103)

    **Guide must wear harness & helmet on this trip

    Guest:(See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistGlacierHikes/)

    -BD Crampons

    -Walking Axe-Harness

    -Helmet

    -Food & Drink

    -Warm clothing (gloves/hats/waterproofs)

    These longer tours are for those that want something slightly more challenging. The terrain is more difficult

    and demanding than on the 2.5 hour tour. Clients need to have hiking boots with ankle support. This tour

    is more about the walk than the talk. In general the same talk that is given for the 2.5 hour tour will be

    sufficient. On this tour the clients walk wearing a helmet and a harness so that a short / fixed rope can be set

    up quickly. For everything else refer to the 2.5 hour tour.

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    Ice Climbing

    Guide Equipment-

    -Basic Glacier Gear (refer to gear list on page...)

    -Single or Static rope. (1 or 2 ropes depending on client #)

    **The rope MUST be cleaned after each use to avoid build up of sand!!!

    Guest: (See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistGlacierHikes/)

    -BD Crampons-Harness with 2 caribiners

    -Climbing Axes

    -Stiff Boots

    -Waterproof pants and gloves

    -Helmet

    The course topics and location will depend on the experience of the guests. If there is a mixture of skill levels

    within the group, then it is a good idea to begin with basic skill instruction and maybe some bouldering.

    Conditions are different from year to year and location to location. The ideal site to begin with is a safe bowl

    where a top rope can be set up. If this is not possible then lowering the client into a crevasse is also an option.

    Lowering should be done straight from the anchor with an Italian-hitch or a Gri-Gri. The anchor should be

    a minimum of 2 ice-screws equalized to a locking carabiner for top ropeing there should be an opposite /

    opposed carabiner. Note that ice-screws can only be left in for a limited time on glaciers (watch for melting and

    make a drain so the screws are not situated in swimming pools). Top anchors focal point should have steel

    carabiners if possible. Clients should at all times wear helmets and gloves. Play it safe and keep people away

    from edges and drops!

    High Peaks (e.g. Hvannadalshjnukur)

    Guide Equipment:

    -Basic Glacier Gear (refer to gear list on page 103)**only 1 climbing axe and 2 ice screws (depending on conditions)

    -Map and navigation equipment

    -Emergency Shelter

    -Shovel

    -Probe

    -Snow Picket / Deadman

    -Single Rope

    -Extra Sunglasses/ski goggles

    -Sunscreen

    Guest Equipment: (See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistAlpineTreks/)

    -Harness with 2 caribiners

    -Summit Crampons: Should have Anti-Bots!!

    -Ice Axe

    -(Guest is responsible for providing all other gear on the equipment list they are provided with when

    they register for the trip)

    Special notesThe objective of the client is to reach the summit. The job of the guide is to ensure everyones safety and

    to make decisions based on this. Give the clients a heads-up if the weather looks bad and a reasonable

    estimation of summit success. Once the trip begins there are no refunds for turning around early. For a veryearly turn around (e.g. before snow) consider a complimentary 2.5 hour glacier walk as compensation. If the

    guide cancels the trip a full refund will be given. For any mistake by the guide or the company appropriate

    compensation will be determined by the company. Two days prior to departure there are no refunds, for other

    refunds please refer to Booking conditions.

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    The guides responsibility is to the entire group, this may mean that individuals who are under-prepared* are

    not allowed on the team, even if they are willing to pay for it. *Mentally or physically unfit or lacking proper clothing and equipment

    Procedures and Guest Briefing for Summit and Alpine Trips.

    Evening Before:

    Review the following with you guests:

    Name of guests Booking form (Make sure that guest has reviewed the equipment list & filled out the booking form)

    Equipment and shoes

    Fit Crampons, Harnesses, & Ice Ax

    Water everyone (regardless of ability or experience) needs containers for 2-3L

    Sun Protection for eyes & skin

    Trip Description (duration, breaks, food..)

    Weather and possible problems caused by weather

    Times and meeting point

    Payment (trips are prepaid in full)

    Prepare your own equipment

    Cotton is not acceptable!!!!!

    In Morning:

    Last equipment Check

    Fit crampons & harness & Ice Axes (if not done the night before)

    Inform of driving times

    Check water

    Advise clients on clothing to wear in the beginning of the trip (they will get warm fast!)

    Reduce competitive tendencies (slow and steady wins the race)

    Start off slow, stop frequently, and keep advising clients on proper clothing. (Most people have to be

    told to take off clothes when they are too hot) Make sure guests are staying hydrated

    Fill bottles at waterfall (Sandfell route)

    Short break at 700m

    *CALL IN ON RADIO:

    1100 (on the way up and down)

    1800 (on the way up and down)

    SUMMIT

    On Snow/Ice:

    Break at 1100m for food & water

    Assess whether or not you need crampons (review cramponing technique)

    Rope up when you hit the snow (approx. 1100m) Assess your group and place strongest member at end of rope

    Review Roped- up procedures- BE CLEAR AND THOROUGH!!!

    Adjust speed to clients

    Altitude gains of 4m/min or less will normally not make it.

    Warn clients of the possibility of strong cold winds at 1700m (Virkisjkull) and 1800m (Sandfell)

    Take breaks 1800m for additional clothing, food & water

    Stop for food & water below the summit before continuing up the final 200m

    Descent:

    Turn rope around on top of summit

    For Sandfell guide resumes lead from 1800. For Virkisjkull, guide takes appropriate measuresAfter Tour:

    Collect & Count equipment from clients (guide is responsible for the gear of his rope team!)

    Clean and dry gear (ropes, harnesses, etc)

    Use this opportunity to talk to guest about other objectives (courses, longer trips..)

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    Guide Equipment List for all glacier trips:-Radio/Tetra

    -Single Rope-2 Ice-Screws

    -Crevasse Rescue Kit (prussiks, caribiners, pulley, etc... whatever gear you needfor your system)

    -Repair Kit (wire, duct tape, lighter)-Leatherman / Pocket-knife

    -Small piece of foam/ insulation (padding of a backpack is fine)

    -Guides logbook (to document decision making, weather, etc...)

    soap note form, emergency response flowchart,

    -Extra Crampon, plates, & pin

    -First Aid Kit*

    -GPS & Compass, map

    -Sunglasses

    -Sunscreen

    -Stiff Boots

    -Heavy Ax (the axes for clients are not sufficient for cutting steps!)-1 or 2 Climbing axes-Harness

    -G12 Crampons-Helmet (not necessary for short walks)

    -V thread tool

    First Aid Kits:

    SAM SplintScissorsTweezers, Metal

    Medium safety pins

    Cotton tipped applicators

    Vinyl gloves

    Variety of Bandage sizes

    Various sizes of Gauze dressing

    Gauze roll bandage

    Sunblock

    Lip ointment

    Alcohol cleansing pads

    First aid/burn cream packs

    Antibiotic ointment packs

    Antiseptic cleansing wipes (sting

    free)

    Butterfly wound closures,

    Second Skin (Compeeds)

    First aid tape roll

    Aspirin tablets

    Ibuprofen tablets

    Extra-strength non-aspirin tablets

    Nitroglycerin tablets

    Feminine products (tampons/pad

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    General Procedures and Guest Briefing for all glacier trips

    Introduceyourself

    Collecttickets(Ifclienthasavoucherthenaskthemtopleasegotothebookingdeskto

    exchangethisforaticket-weMUSTcollectvouchers!!!)

    Letpeopleknowwheretheyaregoingandwhatthegeneralplanis.

    (forexample-drivingtimetoglacier)

    AskclientstopleaseBUCKLE-UP

    WhenyouarriveattheglacierHandoverice-axes,explainthesafewayofholdingtheice-

    axeandcramponsforthewalktotheglacier.Tellclientswheretheroutegoesandthat

    theywillgetinstructionsonhowtousetheequipment.Forsmallgroupsthisisagood

    opportunitytobreaktheicebylearningeveryonesnamesandnationalities

    Ifaguestspantsarewideatthebottom,advisethemtotuckthemintotheirsocks.

    Advisegueststowearglovestoprotecttheirhandsfromthesharpice

    Whenwearingcramponsremindgueststokeepproperspacebetweentheirfeetandtopick

    theirfeetupalittlehighersoasnottotriponthefrontpointsandtostepalittleheavier.

    Adviseguestsonhowtoholdtheiriceaxe(thestrapshavebeenremovedfromtheaxesto

    avoidanyguesttrippingonthestraps)

    Giveathoroughcrampon-techniquesession

    a. Walkinguphillb. Walkingdownhill

    c. Traversingaslope

    Thebestwayistoteachthesethingsseparatelyintheorderabove.Themostimportantthing

    istoalwaysusetheflat foot.

    Aftertourhaveclientscleancramponsinwaterastheyaretakenoff.Ifthisisnotpossible

    thenyouareresponsibleforcleaningthematthecampsite.

    Familiarizeyourselfwithotheractivitiesintheareaandbereadytogiveguestsinformation

    ontripswhetherornotitiswithGG.

    Thenumberofmaximumpassengersperguideonthetourshouldbeaccordingto

    conditions.Thehead-guideinSkaftafellwilldecidethisincooperationwiththemoreexperiencedstaff.

    Onrainydaysitisoftenworthpointingoutthatonewillgetlesswetwalkingontheglacier

    thaninthewoodsandthatthemicroclimateontheiceismoreinterestingthanbeingina

    cloudonthehill.

    Children (13 and younger) and Special Needs Groups

    For groups of elderly people or special needs it is important to stay in easy terrain. Consider allowinggroups of special needs to keep their own equipment (i.e.. Walking sticks for blind people) If you

    think they might have difficulty with the walk then do not hesitate to ask them, be honest andstraightforward- you want to be sure that they feel comfortable with the trip. Keep a slow and easypace throughout the walk- remember that Pace-Setting is the greatest tool in the Guides arsenal.

    When families book a trip with more than one child (or one difficult child) consider assigning a specialguide for them or running a special tour. Always put the children in a harness and be prepared to shortrope them. When doing this consider that the guide will not be able to have his full attention on otherclients. In this case short roping is not for technical difficulties but to keep them under control. Forchild discounts and family prices contact the office or refer to the brochure. For a minimum age pleaserefer to brochure.

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    Glacier Guides Insurence:

    Guides are incouraged to inform them selfs of the insurence provided.

    Atvinnurekstrartrygging - Employer insurence: TM - Tryggingarmistin

    Slysatrygging launega - Employee accident insurence

    Skrteinisnmer: XXXX364Vtryggingartmabil: CurrentAtvinnugrein: Ferajnusta (Tourism)Vtryggingarfjrh: Samkvmt nnari tilgreiningu og sundurliun

    Sundurliun:Kjarasamningur: Lsing: Vinnuvikur: Fjldi:VR og LV Leisgumenn og ferajnusta 78

    Skilmlar: Um vtryggingu essa gilda skilmlar Tryggingamistvarinnar nr. 380

    (www.tm.is/skilm/skm380v3r1lisl.pdf)svo og eir srstku skilmlar og/ea skildagar sem tilgreindir eru. Um gildissvi vtryggingarinnar oghvers konar takmarkanir btaskyldu og byrg flagsins fer eftir v sem segir skilmlunum nema umanna sr srstaklega sami vi flagi.

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    Jklamenn ehf. | Glacier Guides Inc. | Kt. 670509-1410 | Laugarvegur 11 | 101 Reykjavik | www.glacierguides.is

    Glacier Guides Health Statement and Emergency Contact Information

    First Name:

    Last Name:

    Todays Date:

    Address:

    Height: (cm) Weight: (kg) Gender: M / F Date of Birth: _

    Emergency Contact Information

    Name:

    Relationship:

    Address:

    Day Phone:Evening Phone:

    Other Phone:

    Email:

    The Glacier Guides training program is a physically and mentally demanding course. Weather conditions can be

    extreme. Days will be long and you may be expected to climb with heavy loads. The program is multi day and often

    operates in remote locations where advanced medical care and evacuation may not be available for many hours. All

    participants must be free of medical or physical condition which could create undue risk to themselves or to others

    who depend on them. If there is any doubt about your ability to safely participate in this activity you should have a

    physical examination by a physician.

    Do you currently have or have you had a history of any condition or illness including but not limited to:

    Heart attack or disease, Heart palpitations or murmur, Chest pain / pressure, Stroke, Smoking, Diabetes, Respiratory

    Problems, Bleeding or blood disorders, Infectious disease, Neurological problems / seizures, Dizziness or fainting,

    Mental health concerns, Recent Illnesses, Joint or extremity pain / injury, Spine pain or injury, Dietary restrictions,

    Eating disorders, Frostbite or cold injury, Heat injury, Altitude illness, Major surgery, Physical disability.

    Please underline if applicable and describe below. Use additional pages if necessary:

    Any other health concerns:

    Are you taking any medication:

    Any Food Allergies:

    Describe your current physical fitness and level of activity:

    To the best of my knowledge the above information is a complete and accurate representation of my medical

    history.

    Participants Signature:

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    Jklamenn ehf. | Glacier Guides Inc. | Kt. 670509-1410 | Laugarvegur 11 | 101 Reykjavik | www.glacierguides.is

    Glacier Guides Training Course Acknowledgment of Risks

    Participants Acknowledgment of Risks

    I understand that the Glacier Guides Training Course could have unknown and unanticipated risks that mayresult in property loss, injury, illness, or death. I agree to assume and accept full responsibility for the risksand my actions during this course.

    I acknowledge that my participation in this Glacier Guides Training Course is purely voluntary; no one isforcing me to participate, and I elect to participate in spite of and with full knowledge that inherent risks

    exist.

    I acknowledge that participating in this program may require a degree of skill and knowledge notrequired in other activities, and I acknowledge that I have responsibilities as a participant for managingrisks to which I am exposed. I further acknowledge that the staff of Glacier Guides has been available tomorefully explain the nature and physical demands involved in this program and the inherent risks, hazards,and dangers associated with the activities.

    I certify that I am fully capable of participating in this program and that I am eighteen years of age orolder. Therefore, I assume and accept full responsibility for myself for bodily injury, death, or loss ofpersonal property and expenses as a result of those inherent and all other risks involved and as a result of mynegligence in participating in this activity.

    I have carefully read, clearly understand, and accept the terms and conditions stated herein andacknowledge that this agreement shall be effective and binding upon me, my heirs, assigns, personalrepresentatives, and estate and for all members of my family, including minor children.

    Signature of Participant Date

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    Jklamennehf.|GlacierGuidesInc.|Kt.670509-1410|Laugarvegur11|101

    Reykjavik|www.glacierguides.is

    GlacierGuidesDagskrjlfunarvikuAlpaleisgumannasumar2010

    5.

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    gbestidagurinnvalinn

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    F.h.Jklamanna

    _____________________

    ___

    EinarsfeldSteinarsson

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    Jklamennehf.|GlacierGuidesInc.|Kt.670509-

    1410|Laugarvegur11|101

    Reykjavik|www.g

    lacierguides.is

    GlacierGuidesDagskrjlfunarvikuJklaleisgumannasumar2010

    16.Aprl

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    F.h.

    Jklamanna

    _____________________

    ___

    Einar

    sfeldSteinarsson

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