gitesh agarwal

8/14/2019 Gitesh Agarwal

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Gitesh AgarwalMadhuban, 25/12 Ritherdon Road, Chennai 600 007. IndiaPH: +91 44 2532 3774 | Mob: +91 98402 40298 | E-mail: [email protected]: Australian / Overseas Citizen of India (OCI)

STRENGTHS

Creative and out of the box thinking.

Ability to look through ambiguities, comprehend limitations, and make best utilisation of available

resources.

Project conceptualising, organisation and management capability, especially complex projects.

Exceptional Communication; articulation and presentation skills.

Ability to effectively liaise with top management, industry and Political bureaucracy.

Information Sponge: keeping tabs on developments across various industry sectors, and social issues.

Summary of Skills and Experience

12+ years of experience in service industry and international trade, from sales to strategic marketing;

international alliances, and business development.

Significant experience in identifying niches in markets and developing customised plans based on analysis

of client requirements.

Proficient at conceptualising & implementing strategies; promotional activities & events for product

awareness & brand visibility, across multiple industry sectors.

Ability to effectively manage Client & customer relationships.

Effective communication, team building & relationship management skills.

MBA in International Business; Diploma in Sales & marketing; various skill enhancement courses.

Educational Qualification

MBA in International Business from University Of Western Sydney, Australia, 1996.

Diploma in Sales & Marketing Management from National Institute of Sales, 1995.

B.A. in Corporate Secretaryship from University of Madras, 1994.

Marketing & Managerial workshops attended:

Born to Win NLP course

Wine Appreciation Course: Armadale Cellars, Melbourne.

Radio Jockey introductory workshop.

Embedding Evolutionary Excellence IIM-Bangalore

Logistics Conference 2007, India.

Personal Travel Safety PTS, Australia Power of Presentation VIVID Learning, Australia

Customer Relationship Management - Macquarie Marketing Group, Australia

Selling Skills Christopher Fulten, UK

Advanced Negotiation Skills Redwood Edge, India

Revenue Management -Tata Institute

Time Management and PR Workshops

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ORGANISATIONAL EXPERIENCE

Since Nov 2003: Business Development Manager, Australian Trade Commission (Australian Govt)

Key Performance Areas

Knowledge and awareness of Business Environment: Economic, Political; Social and Demographic,

market and regional trends that can impact on the general business environment.

o Identify, and qualify both Customers and clients, and critical factors for market entry and

success.

o Perform SWOT analysis of industry and segments within, and be aware of Competitive

environment.

o Organise Trade missions and Buyer visits.

Represent the Federal Govt / Office at various seminars, forums.

Increase Australias market share in the given sectors, and geographical areas.

o Raise awareness of Australian capability in the market.

o Facilitate Australian participation in new developments by identifying and promoting new

projects in the market.

o Enhance Australias presence in the local market by promoting outwards investment and

facilitating the establishment of local branch offices.

o Exploit avenues for investment into Australia.

Liaise with Industry, Government bodies in both countries and keep updated record of Market access

and Regulatory issues

Major Achievementsat Austrade

Panel speaker & representation of Federal office CleanTech Forum 2008, Melbourne.

First South Asian to be given a 2 month stint with Australian operations.

Conceptualizedthe Tier-2 strategyandProject managed it under Doing business with Australia series in

South India.

Coordinated opening of the Australian Consulate General.

Project managed various Australian ministerial visits namely: Mr. John Howard (ex Prime Minister); Mr.

Warren Truss (ex-Minister for Trade); Mr. Alexander Downer (ex Foreign Minister); Mr. Peter McGauran (ex

Agriculture Minister) and other visits of State Premiers and State ministers.

Project managed expectations and advised on macro market entry strategies to the adjoining high-levelbusiness delegations.

Project managed Partner Country status and participation in CII-Foodpro 2005.

Awarded various Special awards and Best in Class Awards in SEASAP.

Key member, South Asia teams: Food & Beverage and Agribusiness; Environment & Clean Technologies;

Marine, Automotive; Fashion & Retail; Logistics; Media, Arts & Culture.

Have advised more than 1500 Australian companies with Market knowledge; briefing, entry-strategies and

in-market assistance.

Have facilitated over 6 years, about 250 successful exports for more than 150 clients.

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Jan 1999 Nov 2003: (Executive Sales/ Assts Sales manager/ Deputy Sales manager)

Sales Manager / Product Head of Dept -Sales & Marketing, Taj Groups of Hotels (TATA Group)


Product Development: Overseeing the complete business operations including Sales; Sales administration;

Business Development & accountable for topline profitability and operational results for increased sales growth.

Strategic Alliances: Identifying reliable and financially strong local business partners from allied

businesses, for sustainable long-term market expansion and revenue growth.

Promotion strategies: Conceptualising, budgeting & Implementing sales promotional strategies &

visibility plans through advertising, special events, media planning & city blitzes enabling business growth.

Relationship management: with key high value clients ensuring quality & service norms and also achieve

customer satisfaction by quick redressal of all complaints.

Team Management: Supervising & co-ordinating with sales team across India & overseas to achieve sales

target & elevate revenue growth.

Major Achievementsat the Taj

Record target achievement & the no. 1 position of allocated product.

Selected as part of Taj Dream-PR team.

Successfully achieved 5 promotions within a short span of 5 years.

Successfully introduced various programmes like Taj Singles Vacations, Taj Junior League & Taj

advantage and Taj Innercircle

Facilitator for Tata Business Excellence Model, to implement TBEM policies, validating various

processes in cross-functional teams. Successfully set a benchmark for the Leisure Division by developing unique Promotional tools.

Jan 1998 - Dec 1998: Partner - E-Unlimited, an Event Management Company. (Entrepreneurial Venture)


Overseeing operations for event management and brand promotion campaigns.

Conceptualising, designing, organising and managing Promotional campaigns and Events based on market

feedback, consumer buying behaviour analysis.

Identifying and developing new clients to achieve revenue objectives & ensuring quality service to existing

clients for enhancing customer satisfaction levels.

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Oct 1996 - Oct 1997: Marketing Manager, Alarmit India Pvt. Ltd- Chennai


Relationship management & client servicing with clients ensuring product quality & service norms and also

achieve customer satisfaction.

Conducting extensive market research and analysing latest market trends to fine-tune the sales strategy for

business elaboration.

Identifying financially strong & reliable clients & business partners for long term market expansion &

revenue growth.

Other Assignments

From June 1998 to Dec 1998 freelanced as a faculty for NIIT, teaching Personality Development &Communication Skills for the TQM modules.

COMPUTER SKILLS

Windows XP, MS office, Adobe illustrator, Adobe Photoshop & Internet.

Diploma in Visual design

SOCIAL MEMBERSHIPS

Charter Chairman: MSRT 159, Round Table of India

Founder member : Young Managers Forum

Member: Madras Management Association;

World Council for Renewable Energy; Renewable Energy World;

Indian Youth Climate network

Member - Australian Alumni Association

Date of Birth: 20th June 1973.

FAMILY

Parents; wife Anjalii.

2 daughters Aksharaa (24/5/2003) and Anika (26/12/2005)

REFERENCES: Can be provided.

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