getting vision statements wrong
DESCRIPTION
The vision statement is the most misunderstood component in the management mix. Most companies reduce it to a single sentence consisting of the most abstract thing they can say about themselves and their intentions. Note to Management: Nobody cares!TRANSCRIPT
Getting Vision Statements Wrong
The vision statement is the most misunderstood component in the management mix. Most companies
reduce it to a single sentence consisting of the most abstract thing they can say about themselves and
their intentions. Note to Management: Nobody cares!
Specifically, the statement is too abstract for anybody internal to care and too self-centered for anybody
external to care. So the only people that do care about it are the ones who crafted it. And the thing they
like best about that experience is that it is over.
Recommended Action: Press the reset button and try the following instead.
The vision statement is less than a page long. It begins with identifying one or more disruptive trends in
the sector or category you participate in, something that is going to shift either the amount of spending
to come, or where or with whom it will be spent. Call this the "Cheese in Motion" part of the "Who
Moved my Cheese?" exercise. The world is changing, and everyone needs a heads-up, if only as a public
safety announcement.
The second paragraph calls out the role your company intends to play under these changing
circumstances--typically pivotal, often heroic, always lucrative. But even here you should be talking first
about how the category changes are calling into being a new set of needs, and only after you have made
that clear, can you then put the spotlight (FINALLY!) on yourselves and how you will uniquely invest and
compete to serve these needs.
The third paragraph is optional. It calls out an initial target customer set who will be the early adopters
of this new you, highlighting the urgency of their needs, and the impact your next-generation approach
is going to have on them.. When this paragraph is present, it validates that you have immediate
prospects for driving commercial success. When absent, the vision can feel a bit "floaty."
Finally, your conclusion ties this entire vision of future state to your present state and past history,
showing how your legacy and your current status uniquely positions you to take advantage of this once-
in-a-lifetime opportunity. Cue the orchestra and the curtain.
Readers of Escape Velocity will see this is Category Power, Company Power, and Market Power, all
linked to declaring your vision. The goal is to have enough meat on the bone so that both internal and
external audiences will care, but to keep it compact enough and spicy enough that they can consume it
at a cocktail reception. Then you can move on to strategy and execution inspiring sight.