getting project execution working for real

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Getting Project Execution working for real Merv Wyeth | ProgM Chair, APM | [email protected]

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Getting project execution working – for real! Merv Wyeth – Chair of ProjM, APM UK The story of a retired police officer who gained an in-service reputation as Inspector Gadget due to his keen interest in exploiting ICT, now Chair of the ProgM SIG (Program Management Specific Interest Group) where the Projectplace collaborative platform enables project execution. With its agile and social business features, Projectplace proved to be pivotal in supporting ProgM mission “to provide a forum for effective learning and development that promotes the science, discipline, tools and techniques of program management.”

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Page 1: Getting project execution working   for real

Getting Project Execution working for real

Merv Wyeth | ProgM Chair, APM | [email protected]

Page 2: Getting project execution working   for real

Inspector Gadget: 1984 - 2009

Page 3: Getting project execution working   for real

It is surely a matter of common sense to make the police service more accountable by publising a single non-emergency number

By optimising the latest technologies, forces could operate virtual call centres and ensure only operators with the appropriate knowledge and training answer particular calls.

”Calling all Stations” Jim Dale, Superintendent, July 1999 followed by ”Answering the Call” Feb 2000 by Inspector Merv Wyeth, Police Review.

Call Handling Programme

Page 4: Getting project execution working   for real

Y2K

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Operation Crackdown

Working together, sharing information, powers & responsibility

Blending technologies to improve usability & public take-up

Pin-pointing problems with map-based reporting

Dashboard reporting for performance improvement

Lessons learned & future application (RGV)

Web Contact Programme (ISB4)

Page 6: Getting project execution working   for real

Government Announcement, 2007

Increase police officer visibility to the public

Reduced unncessary bureaucracy

Increase the efficiency & effectiiveness of the police service

NPIA established programme to provide devices, such as Blackberrys and personal digital devices to deliver these objectives

Mobile Information Programme

Page 7: Getting project execution working   for real

MIP - Sir Ronnie Flanagan: a warning!“Adopting disparate IT solutions across 43 forces is a potentially huge loss of opportunity and is only like to further complicate the range of processes and systems currently in operation. The criminal

law that we are all working to uphold is the same, so why can we not agree common processes to

deliver it?”

Body camera footage needsto replace statements

Handheld terminals lead towithdrawal of pocket note books

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MIP - Programme Scope

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MIP – Measuring the Benefits (1)

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MIP - Measuring the Benefits (2)

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NAO: Mobile Technology in Policing

"The roll-out of mobile technology to policeforces was achieved against a tight timescale

and at reasonable cost. However, too little consideration was given to the need for the

devices or how they would be used.

In the majority of forces, the benefits have not so far extended beyond simply allowing

officers to spend more time out of the station.

Amyas Morse, National Audit Office,27 January 2012

Page 12: Getting project execution working   for real

Report on Mobile Technology in Policing

The Home Office estimated that this programme will

contribute £125 million tocashable police service savings.

So far, police Forces have declaredcashable savings of just £0.6 million; less than 1% of

the amount invested by the Department in the Programme.

Home Office estimates that some £1.5 billionis spent annually on police ICT which is10% of total Annual spend on policing.

Page 13: Getting project execution working   for real

Lean from the Trenches, Henrik Kniberg

“The basic idea is to equip every police car with a small laptop with mobile internet connection, and a web application that allows them to handle all the investigation work around a prosecution directly in

the field.”

RPS (rikspolisstyrelsen), the Swedish national police authority, built & deployed a new digital system called PUST (Polisens mobila

Utrednings Stod)

Page 14: Getting project execution working   for real

Agile Project Management in Government (1)CIDS - UK Ministry of DefenceThe “Chapter 33” Solution - US

Department of AffairsSentinel Project – FBIHousing Needs Assessment – AustraliaMOOSE Data Ingest Project UK Met

Office

The strong conclusion is that agile project management works much better in government IT projects than traditional methods … Prioritised results are delivered earlier and in small increments. Learning and proving occurs at every delivery cycle.Foreword by Tom Gilb, Norway

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Agile Project Management in Government (2)

“The problem is that it was made into a bigproject rather than being phased in. Maybetaking a few benefits at a time rather than all6 at the same time across HMRC, DWP, Local Authorities with Housing Benefit – it is fiendishly complicated having to calculate these monthly Universal Credit statements that have to be sent to every claimant.

If this had been (rolled) out in amore incremental, agile fashion,and if there had been betterproject management capabilitywithin the DWP”

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APM (ProgM)“As a SIG we will improve the way we capture& share knowledge, support development & recognise achievements all the while sign-posting the PPM, & wider community to our prize assets – people & knowledge.

And we want to hear all about your own successes and failures in Programme Management. We really cannot afford to keep making the same old school-boy errors. Sharing knowledge & experience is how we will learn!”

Message from Chair, April 2013

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APM Speific Interest Groups

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ProgM - Mission

To provide a forum for effective learning and development, that promotes the;

science, discipline, tools & technique

s

of Programme Management

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ProgM - ConversationsIs this project successful?Share the success with members!

@ Mention to notify a group or person

Attach multiple files Attach web links & embed

videos from URLs# Tags Express your emotions

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ProgM - Group work

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ProgM – event planning

(#apmmore4less)

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ProgM – webinars & increasing our digital

footprint

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ProgM – virtual meetings

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ProgM - working effectively as a virtual

team

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Thank you

Questions?

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Projectplacewhere projects succeeds