general manager, community and corporate services · 2 the city of barrie the city of barrie is a...

Briefing Document

General Manager, Community and Corporate Services For more information, please contact: Margaret Campbell Partner [email protected] Julia Robarts Engagement Manager [email protected] Alexis Trunks Project Coordinator [email protected]

www.odgersberndtson.ca

mailto:[email protected]



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The City of Barrie The City of Barrie is a dynamic and growing community with a population of 145,000 and as the only Urban Growth Centre in Central Ontario it is projected to grow to over 200,000 in the next decade. Ranked in the top 10 best places to live in Canada by the Financial Post, Barrie is situated 90 km (55 miles) north of Toronto, Ontario on beautiful Kempenfelt Bay. Centrally located between Toronto and Ontario’s cottage country, Barrie provides convenient access and an enviable location to both the Province’s largest metropolitan city and its biggest playground.

Barrie’s economy is strong and growing characterized by a diversity of business sectors including manufacturing, data security and technology, business and finance, health and wellness and a burgeoning creative industry. Post-secondary education is evolving – currently home to Georgian College and the University Partnership Centre a variety of degree and diploma programs are available for students and a new Research, Technology and Innovation Facility is under construction. A recent expansion to Royal Victoria Hospital introduced a state of the art cancer care centre and cardiac care is under development. Barrie is in the centre of a key transportation hub. Hwy 400 provides Barrie with excellent access to both the Canadian and US markets with over 25 Million consumers within a one day’s drive. The Lake Simcoe Regional Airport, operated through a partnership with the City of Barrie, Township or Oro and County of Simcoe, offers customs and cargo handling capability, a 5,000 foot runway, and all-weather capability for all types of commercial and civilian aircraft. Daily weekday and weekend GO trains provide service between Barrie and Toronto which makes Barrie an ideal location for businesses, residents and visitors.

Barrie is a friendly, safe and progressive city with a reputation for its high standard of living and lively social atmosphere and cultural scene. Kempenfelt Bay provides the perfect playground for activities throughout all four seasons and its proximity to the City’s downtown creates unique opportunities and a vibrancy that is embraced by thousands of visitors each year through the myriad of festivals and events. Barrie is the place to be.

For additional information on the City, click here

www.odgersberndtson.com

http://www.barrie.ca/Pages/default.aspx

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Community & Corporate Services The Community and Corporate Services division embraces regulatory, support and direct program delivery functions to community.

This Division has 6 departments that include:

• Barrie Fire & Emergency Services • Corporate Facilities • Finance • Legislative & Court Services • Recreation Services

City Vision The City of Barrie will be progressive, diverse and prosperous with opportunities for all citizens to build a healthy and vibrant community.

Our Mission Statement To build a customer focused organization responsive to the community where all staff understand and embrace their fundamental role as one of serving the community

Corporate Values Strive To exceed customer expectations To continually improve the way we do business To find creative and innovative solutions To stay relevant

Share Information Resources Ideas Workload Expertise

Care About our customers About each other About the quality of our work About keeping our commitments About the community


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General Manager, Community and Corporate Services Reports to: City Manager/Chief Administrative Officer Direct Reports: Director of Finance (48 staff) Director of Legislative and Court Services (80 staff) Director of Recreation Services (61 staff) Director of Corporate Facilities (35 staff) Director of Emergency Services – Fire Chief (180 staff) Assistants (2 staff) The GM oversees a total team of 406 staff. Please see the

organizational charts at the end of this document for more information.

2017 Budget: ~$70 million gross; ~$41 million net operating General Mandate Responsible for the strategic, operational and financial management of the Community and Corporate Services Division, and for assisting the Chief Administrative Officer with the overall leadership of the Corporation by contributing to the strategic direction and management of the City as a member of the corporate Executive Management Team (EMT). Works collaboratively with EMT to continually advance and strengthen the corporate infrastructure (mission, vision, policies, procedures, values and culture) that enables and encourages the City of Barrie staff team to be customer focused and successfully accomplish annual corporate objectives and ongoing operational responsibilities.

Builds a positive and passionate organizational culture to deliver services valued by the community with a customer focused approach. Assists in setting the strategic direction for the organization which aligns to both Council’s strategic priorities and the organization’s strategic goals.

Position Responsibilities

The following points outline the duties and responsibilities of the General Manager, Community and Corporate Services:

• As a member of the corporate Executive Management Team assists in setting corporate direction on inter-divisional/corporate planning and strategic initiatives; provides advice/opinion/counsel to the Chief Administrative Officer on corporate decision-making and on sensitive/controversial issues; acts as a member of the Emergency Operations Control Group; champions the corporate mission and values among all staff.


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• Leads the annual Business Plan/Budget; coordinates EMT review and decision making; presents Business Plan to Council; monitors budget through quarterly financial reports.

• Leads and or participates on corporate strategic projects including: ERP steering Committee, Development Charge review, Major services reviews among others.

• Prepares reports/recommendations and attends Council, Council/Committee, and other public meetings as required. Makes presentations and provides advice/guidance on financial, procedural, legal, and land/property holdings, major service agreements, partnership proposals and internal studies, and significant new or pending legislation and regulatory guidelines.

• Leads and directs the general and financial management and day-to-day administration of the Community and Corporate Services Division comprised of Legislative and Court Services, Finance, Recreation, Barrie Fire & Emergency Service, and Corporate Facility Departments.

• Provides leadership and business planning direction to department heads in the preparation of strategic and annual business and work plans, and major policies and service level standards for the departments.

• Supervises and/or oversees the supervision of divisional staff development, performance management/review, coaching/mentoring, health and safety, collective agreement administration, discipline and termination.

• Assesses divisional staffing needs, and reviews and recommends complement amendments and organizational structure changes, participates in recruitment processes, and makes effective hiring recommendations/decisions.

• Makes recommendations on the hiring of consultants to assist with/undertake major divisional projects/studies, as required; monitors their work and administers/oversees the administration of the agreements in accordance with City policies/procedures.

• Prepares and/or oversees the preparation of, and recommends, annual operating and capital budgets and longer-range forecasts for the Community and Corporate Services Division and its departments; monitors the administration of the approved budget including authorization of expenditures. Participates in Development Charges By-Law reviews/updates and contributes to applications for joint projects funding.

• Monitors the review and evaluation of administrative and service delivery processes within departments supervised with a view to ensuring practices are coordinated between departments and other affected divisions, appropriate stakeholder consultation occurs, and that practices are contemporary, meet the needs of the City and reflect customer service excellence; regularly reviews Divisional performance and takes action for performance enhancement; prepares periodic reports for the Chief Administrative Officer and Council on service delivery changes and program/performance enhancements.

• Oversees the Finance Department including directing development of appropriate financial strategies/plans/forecasts, strategizing on annual budget formats/timing/guidelines, ensuring required financial reporting, reviewing


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financial audits and overseeing follow-up to related recommendations, and monitoring purchasing, investments, banking and insurance processes.

• Oversees the Legislative and Court Services Department including the provision of secretariat and administrative support to Council, monitoring decisions under FOI legislation, providing advice in the development of municipal by-laws and compliance with municipal legislation, the effective coordination of municipal elections and the effective administration of court services.

• Oversees Fire and Emergency Services Department including response, master planning and operations, fire prevention and public education program delivery and special events, and fire inspections and compliance with municipal and legislated requirements. Oversees administration of the Mutual Fire Aid Agreement with Simcoe County, communications contracts with surrounding municipalities for Fire dispatching, and 9-1-1 agreements with Bell Canada and the OPP.

• Oversees the Recreation Services Department including the development and delivery of recreation programs for the community, including needs assessment, community consultation/liaison, provision of recreation programs inclusive of all facets of the community (sports/fitness/seniors/youths/camps), development of user fees, and effective marketing/promotion of recreation facilities, programs, and services.

• Oversees the Corporate Facilities Department including capital facility planning, design and construction programs, planning and implementation of facilities maintenance programs, master plans to respond to growth and to establish and achieve energy efficiency and environmental sustainability targets.

• Responds to inquiries from and/or liaises with elected officials, internal divisions/departments, other governments/agencies, unions, businesses/industries, residents, citizens’ and special interest groups, the media, etc. on City and corporate matters, studies, procedures and processes, financial matters, and corporate initiatives. Monitors and follows-up on complaints received, taking corrective action where necessary.

• Works with Chief Administrative Officer and EMT colleagues to monitor activities and agreements with local boards/agencies and service partners affiliated with the City to promote and protect the City’s financial and other interests in these organizations; undertakes representative and/or inter-board/agency relations activities to foster cooperative working relationships, provide assistance/guidance/resources, and influence decision-making where appropriate.

• Acts in the absence or on behalf of the Chief Administrative Officer as assigned.

• Undertakes special projects and performs other duties as assigned, in accordance with corporate objectives.


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First Year Priorities

• Oversee the development of solid financial policies and framework to manage the City’s aggressive growth to 2031 through revision to the City’s comprehensive Long Range Financial Plan;

• Oversee the development of the 2018 Business Plan, 10 year capital plan and 3 year operating plan;

• Undertake a review of the City’s reserves in alignment with the Long Range Financial Plan;

• Oversee the review of the City’s debt management strategies;

• Undertake and ensure the completion of service reviews for operational areas within Community and Corporate Services that have been identified by Council, notably By-law Enforcement services;

• Supports the Barrie Fire and Emergency Services to enhance the focus of the service delivery more towards Prevention initiatives and policies while controlling and maintaining the other two lines of defense of Education and Suppression;

• Supports Corporate Facilities in the development of a proactive plan for asset maintenance and innovative business case for major new facilities that are partner based to maximize the City’s investment;

• Continue the corporations efforts to develop a customer focused culture; and

• Actively participate as part of EMT in the development of a comprehensive strategic plan, city wide customer service strategy, and ERP implementation and change management program.

Candidate Profile

The General Manager, Community and Corporate Services will bring a blend of professional experience and personal qualities to the role, including:

• A university degree in Business/Public Administration, Finance, Law or related discipline.

• More than ten years of management experience in municipal sector or a senior management portfolio including experience working with elected officials and supervisory experience in a unionized environment would also be considered.

• A passion for leading and supporting people and communities.

• Excellent conceptual, interpersonal, project/time management, analytical, communication, presentation, problem-solving, facilitation, negotiation, and staff leadership and supervisory skills.

• Ability to think and act strategically in a political and community service environment, to build strong and enthusiastic staff teams and external alliances/partnerships, to align departmental programs/services with divisional and corporate goals/objectives, and to champion the mission and values of the City and the City as a preferred employer.


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• Thorough working knowledge of municipal legislation/regulations/ guidelines and contemporary issues, municipal government and governance, municipal Clerk’s, Finance, Information Technology, Human Resources, and Legal operations, administrative and finance principles and practices, employment-related legislation, labour relations principles and collective agreement administration, and contemporary leadership and management practices.

• Computer literacy utilizing the Microsoft Office Suite (Word, Excel, PowerPoint), database software, GIS, financial information systems, HRIS, elections applications, and the Internet.

• Availability to attend evening and/or weekend meetings or other events as required.

Confidentiality Odgers Berndtson respects the privacy and confidentiality of personal information provided by candidates in our search assignments. In accordance with the Personal Information Protection and Electronic Documents Act ("PIPEDA"), a copy of our Privacy Policy is available for your review on our website at http://www.odgersberndtson.com/en-us/privacy-policy/

By providing us with a copy of your resume and any subsequent personal information directly or from third parties on your behalf such as references, you understand that it has been furnished with your consent for the purpose of possible disclosure to our client, who has agreed to comply with our Privacy Policy. We will not disclose your personal information to clients without your prior knowledge and consent.

Thank you for considering this important opportunity. This document is intended to provide the reader with information and is not a contractual document. Some of the material therefore may be subject to change. Please feel free to contact us should you have any questions.


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Our Community

Corporation of the City of Barrie Mayor Jeff Lehman and Members of Council Council Committees

Chief Administrative Officer

Carla Ladd

General Manager of

Infrastructure and Growth

Management Richard Forward

General Manager of Community

and Corporate Services Patricia Elliott-Spencer

Executive Director of

Access Barrie

Rebecca James-Reid


Invest Barrie Zvi Lifshiz


Innovate Barrie

Rhonda Bunn

Director of Legal Services

Ingrid Peters

Director of Internal Audit

Sarah MacGregor

Director of Engineering Vacant

Director of Environmental

Services John Thompson

Director of Emergency Services

(Fire Chief)

Bill Boyes

Director of Finance

Craig Millar

Director of Facilities

Rick Pews

Director of Transit and

Parking Strategy

Vacant

Director of Business

Development

Stephannie Schlichter

Director of Information

Technology Vacant

Manager of Legal

Services Andrew Mills

Manager of Design

and Construction

Stew Patterson

Manager of

Infrastructure

Planning

Sherry Diemert

Manager of

Development

Services

Frank Palka

Manager of Corporate

Asset Management

Kelly Oakley

Manager of

Wastewater

Operations

Sandy Coulter

Manager of

Environmental

Operations

Sandra Burnet Manager of Water

Operations Vacant

Manager of

Operations and

Training (Deputy Fire Chief)

Cory Mainprize Manager of Prevention

and CEMC (Deputy

Fire Chief) Jeff Weber

Manager of

Communications and

Business Services

(Deputy Fire Chief)

Sue Dawson

Manager of Revenue Michael Masliwec (Int)

Deputy Treasurer Michael Jermey

Manager of

Purchasing

David Allan

Manager of Accounting

Lila Jermey (Int)

Manager of Facility

Planning and

Development

Lindsay Worton (Int) Manager of Corporate

Facilities Wayne Collins

Manager of Energy

Management Barry Thompson

Manager of Marketing

and Promotions Cheri Harris

Manager of Customer

Service Monique Kovacs

Director of Creative

Economy Vacant

Manager of Culture Onalee Groves

Manager of

Application Services

Allan Tayles

Manager of

Technology Services

Vacant

Manager of IT

Planning and

Portfolio Greg Steele (Int)

Manager of

Geographic

Information Systems

Brent Harlow

Director of Planning and

Building Services

Stephen Naylor

Director of Roads, Parks

and Fleet Dave Friary

Director of Legislative and Court Services Dawn McAlpine

Director of Recreation Services Barb Roth

Director of Human Resources

Anne Marie Langlois

Senior Manager of

Community Planning

Vacant

Manager of Roads

Operations Craig Morton

Deputy City Clerk

Wendy Cooke

Manager of Recreation

Steve Lee-Young

Manager of

Compensation and

Benefits Brian DeWolfsmith

Supervisor of Growth

Management Vacant

Manager of

Sustainable

Development

Merwan Kalyaniwalla

Manager of Building Services

Stephen Barks

Manager of Parks and

Forestry Operations

Kevin Bradley

Manager of Fleet

Services Brian Pirie

Manager of Traffic

and Parking Services

Steve Rose

Manager of Court

Services Rodger Bates

Manager of By-law

Services Tammy Banting

Manager of

Recreation Facilities

Rob Bell

Manager of Business

Services Tyrell Turner (Int)

Manager of Employee

and Labour Relations

Karen Wray Senior Manager of CCI

Angelina Seguin

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Community and Corporate Services Division

General Manager of Community

and Corporate Services Patricia Elliott-Spencer

Executive Assistant to the General Manager

Jill Taylor

Director of Legislative and Court Services Dawn McAlpine

Director of Finance

Craig Millar

Director of Recreation Services

Barb Roth

Director of Emergency Services

(Fire Chief)

Bill Boyes

Director of Facilities

Rick Pews

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Community and Corporate Services Division Barrie Fire and Emergency Services Department

Director of Emergency Services Fire Chief Bill Boyes

Office Coordinator I Nancy Archer

Manager of Operations and Training Deputy

Fire Chief Cory Mainprize

Manager of Prevention and CEMC Deputy

Fire Chief Jeff Weber

Manager of Communications

and Business Services

Deputy Fire Chief Sue Dawson

Payroll/Admin Assistant Anne VanDyke

Platoon Chief "A" Shift

Mick Caldwell

Chief Fire Prevention Officer

Tracy Stevenson

Fire Support Administrator (3)

Platoon Chief "B" Shift

Len Mitchell

Platoon Chief

"C" Shift Brad Conrad

Platoon Chief "D" Shift

Jeff Catteau

Chief Training Officer

Tony Weir

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Community and Corporate Services Division Facilities Department

Director of Facilities Rick Pews

Office Coordinator II Sharon McFadden

Manager of Facility Planning

and Development Lindsay Worton (Interim)

Manager of Corporate Facilities

Wayne Collins

Manager of Energy

Management Barry Thompson

Office Services Assistant

Facilities Capital Project Supervisor

Gus Diamantopoulos

Facility Supervisor

(Corporate) Wade Leblanc

Facilities Capital Project Supervisor

Ryan Jones (Interim)

Facility Supervisor

(Environmental)

Eugene Zenger

Facility Supervisor (Marina)

Brad McConnell

Indicates temporary

position

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Community and Corporate Services Division Finance Department

Director of Finance

Craig Millar

Administrative Assistant – Finance

Lisa Weiland

Manager of Revenue Michael Masliwec (Temp)

Deputy Treasurer Michael Jermey

Manager of Purchasing David Allan

Manager of Accounting Lila Jermey

Revenue and Taxation Supervisor

Renate McDougall

Supervisor of Budget and Treasury

Heather Miller

Supervisor of Accounting Services

Wendy Oickle

Supervisor of Water

Wastewater Billing

Allison Bullock

Supervisor of Development Charges

Alison Gallant

Senior Financial Analyst Vacant

Supervisor of Investments & Debt Management

Vacant

Performance Analyst

Vanessa Goodfellow/ Darrell Cowen/

Performance Analyst Bryan Kelly

Indicates temporary

position

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Community and Corporate Services Division Legislative and Court Services Department

Director of Legislative and Court Services

Dawn McAlpine

Supervisor of

Administrative Support

Services Cheryl Swan

Deputy City Clerk

Wendy Cook

Manager of Court Services

Rodger Bates

Manager of By-law Services

Tammy Banting

Information Clerk (PPT) (2)

Supervisor of Vital

Statistics, Corporate Mail

and Print Services Vacant

Court Services Supervisor

Claudia Conti

Supervisor of By-law Services

Jason Forgrave

Committee and Print

Services Supervisor

Lisa Pearson

Court Services Supervisor Wanda Renton-Calvert

Supervisor of By-law Services

Ron Osborne

Records and Information Supervisor

Heather Cassis

167

Community and Corporate Services Division Recreation Services Department

Director of Recreation Services Barb Roth

Manager of Recreation Steve Lee-Young

Manager of Recreation Facilities Rob Bell

Manager of Business Services Tyrell Turner (Interim)

Supervisor of Recreation

Administrative Services

Vacant

Recreation Supervisor (Allandale)

Tammy Haines


Facilities (Allandale) Gord Bashford


Client Services

(Allandale) Fiona Inkster

Allocation

Administrator (2)

Recreation Supervisor (East Bayfield) Alex Malmsten

Recreation Supervisor

(Holly) Kate Ellis

Supervisor of Recreation Facilities (East

Bayfield) Paul McCarron


Facilities (Holly)

Kevin Datema

Supervisor of Recreation Client Services

(East Bayfield)

Melissa Robinson Supervisor of Recreation

Client Services (Holly) Stephanie Pavao


Facilities (Barrie Molson Centre)

Paul Girard

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