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The Future of Data Insights from Discussions Building on an Ini4al Perspec4ve by: Stephan Shakespeare | CEO and CoFounder | YouGov

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Page 1: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

 The  Future  of  Data      Insights  from  Discussions  Building  on  an  Ini4al  Perspec4ve  by:    Stephan  Shakespeare  |  CEO  and  Co-­‐Founder  |  YouGov  

Page 2: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Context  The  ini4al  perspec4ve  on  the  Future  of  Data  kicked  off  the    

Future  Agenda  2.0  global  discussions  taking  place  through  2015.    This  summary  builds  on  the  ini4al  view  and  is  updated  as  we  progress.  

Ini4al  Perspec4ves  Q4  2014  

Global  Discussions  Q1/2  2015  

Insight  Synthesis  Q3  2015  

Sharing    Output  Q4  2015  

Page 3: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Data  Inequali4es  All  levels  of  society  should  benefit  from  the  informa4on  data  crunching  can  

deliver.  But  just  because  the  capability  is  there,  it  is  not  a  guarantee  that  it  will  be  shared  unilaterally.  This  is  an  area  where  new  inequali4es  could  grow.  

Page 4: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Global  Village  Years  ago  we  lived  in  small  communi4es,  our  doors  were  unlocked  and    

our  neighbours  knew  our  every  move.    It  was  considered  normal.    Our  community  is  now  global  but  the  principal  remains  the  same.  

Page 5: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Shared  Informa4on  There  isn’t  much  informa4on  that  we  can  easily  say  belongs  to  just  one    

person.  AXer  all  if  two  people  have  a  chat  in  a  café  the  content  belongs  to    both  of  them  and  the  fact  of  their  mee4ng  belongs  to  all  who  observe  it.    

Page 6: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Agreed  Principles  Data  is  useful  to  everyone  so  we  must  get  used  to  sharing.  The  challenge  is  to  develop  our  ethical  and  legal  apparatus  for  this,  establishing  a  set  of  agreed  

principles  and  regulatory  framework  that  can  act  as  the  basis.  

Page 7: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Data  Protec4on  Protec4on  against  hackers  remains  weak  with  security  soXware  con4nuously  behind  the  curve.  Wider  concerns  have  been  raised  by  mass  surveillance  and  a  growing  number  of  countries  now  see  cyber  space  as  a  new  stage  for  ba[le.  

Page 8: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Connected  Data  Data  must  be  connected  and  mul4  layered  to  be  relevant.    It  is  not  big  data  but  rather  connected  data  –  the  confluence    

of  big  data  and  structured  data  that  ma[ers.      

Page 9: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Public  Data    More  connected,  open  data  plays  a  more  significant  role  that  benefits  na4onal  economies  and  their  ci4zens,  as  well  as  private  commerce.  Improved  analysis  and  partnerships  provide  the  public  sector  with  a  new  world  of  performance.    

Page 10: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Data  Exploita4on  If  it  is  discovered  that  companies  exploit  data  that  has  been  collected  without  genuine  permission  and  use  it  in  ways  that  have  no  societal  benefit  there  is  a  risk  that  a  nega4ve  public  response  will  limit  opportuni4es  for  everyone.  

Page 11: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Agreement  on  Use  Not  Collec4on  The  best  approach  to  future  proof  access  to  big  data  is  to  ensure  there  is  

agreement  around  its  use,  not  its  collec4on.  We  need  a  core  reference  dataset  to  iden4fy  the  data  that  is  most  effec4ve  in  driving  social  and  economic  gain.    

Page 12: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Living  in  Glass  Houses  If  we  get  it  right,  we  will  be  more  comfortable  to  metaphorically  ‘live  in  a  glass  house’,  allowing  our  personal  informa4on  to  be  widely  accessible  in  return  for  the  understanding  that  this  enables  a  richer,  more  ‘a[uned’  life  as  a  result.  

Page 13: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Data  Darwinism    Data  is  a  new  form  of  power:  Corporate  consolida4on  places  data  in  the    hands  of  a  few  who  are  able  to  dictate  terms  above  others.  Governments  correspondingly  have  less  power  as  they  have  less  access  to  key  data.  

Page 14: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

A  Data  Marketplace    Data  is  a  currency,  it  has  a  value  and  a  price,  and  therefore  requires  a    market  place.  An  ecosystem  for  trading  data  is  emerging  and  anything    

that  is  informa4on  is  represented  in  a  new  data  marketplace.    

Page 15: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

The  Data  Learning  Gap    Different  talent  gaps  emerge  as  educa4on  con4nues  to  struggle  to  keep  up  with  changing  data  skills  requirements.  Commercial  companies  increasingly  

invest  in  their  own  people’s  data  management  skills  to  be  in  the  pack.    

Page 16: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

The  Rise  of  Machines    The  growth  in  the  intelligence  and  capabili4es  of  machines  presents  both  a  threat  and  an  opportunity:  Greater  AI  and  automa4on  free  up  4me,  but  also  

threaten  jobs  -­‐  both  low  skilled  and  managerial  /  administra4ve  roles.      

Page 17: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Seamless  Data  Representa4on    Improvements  in  the  way  in  which  data  is  visualized  and  presented  leads  to  rising  consump4on  and  wider  use.  In  turn,  we  see  greater  efficiencies  and  benefits  for  individuals,  companies,  governments  and  society  as  a  whole.    

Page 18: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Data/Human  Teaming  Faster  and  more  convenient  access  to  raw  and  sophis4cated  data  analysis,  

through  mobile  and  wearable  technologies,  means  that  data-­‐enabled  decision  making  will  increasingly  become  the  norm  for  consumers  and  ci4zens.  

Page 19: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Data  Impurity  As  more  decisions  are  made  with  reference  to  Big  Data  analysis  -­‐  the  ques4on  of  if  data  is  well  collected,  or  manipulated,  will  become  more  important.  ‘Data  standards’  will  emerge  to  cope  with  growing  complexity  of  merging  data  sets.  

Page 20: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Data-­‐conscious  Ci4zens    The  need  for  ci4zens  to  understand  how  data  is  used  will  grow.  Educa4on  will  be  needed  to  combat  new  inequali4es,  and  enable  people  to  fully  take  part  in  

society:  understanding  data  will  become  part  of  civic  self-­‐consciousness.  

Page 21: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Securing  Sustainable  Society  The  benefits  of  making  data  open,  especially  for  solving  some  of  society’s  greatest  problems,  will  drive  governments  to  insist  that  certain  private  data  sets  are  made  public,  democra4sing  data-­‐use  and  driving  social  innova4on.    

Page 22: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Quan4fied  Value    The  power  of  data  is  in  the  hands  of  those  who  are  able  to  organise  it.    

But  who  will  be  able  to  define  what  is  fully  accurate  and  true    informa4on  before  it  can  be  quan4fied  and  therefore  have  value?      

Page 23: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Paying  for  Privacy    We  do  not  currently  understand  the  value  of  our  data  or  how  it  is    

being  used  and  so  are  giving  it  away.  In  the  future  we  might  be  willing    to  pay  more  for  our  privacy  than  the  data  we  share.    

Page 24: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Crowd  Truthing    Such  is  the  influence  of  the  rising  data  swirl  that  “truth”  may  well    become  what  the  online  crowds  agree  to:  We  see  a  world  where  ‘crowd  truth  verifica4on’  is  priori4sed  over  search  and  media.  

Page 25: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Masters  of  Our  Data  In  2025  there  will  be  a  seamless  border  between  digital  and  real  where    the  digital  truth  becomes  the  real  truth.  We  should  increase  awareness    

of  our  digital  shadow  becoming  ‘masters  of  our  data’.  

Page 26: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Data  Readiness  At  both  an  infrastructure  and  educa4onal  level  some  countries  are  be[er  

preparing  their  towns  and  ci4zens  for  a  data-­‐focused  world.  Gigabit  connec4vity  and  business-­‐ready  curricula  help  to  give  some  an  edge.  

Page 27: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Enhanced  People  A  more  data  aware  and  connected  society  makes  be[er  use  of  informa4on  to  provide  targeted  benefits  to  a  broader  popula4on.  By  2025  over  10%  of  the  

global  popula4on  will  be  physically  and  mentally  healthier  and  will  live  longer.  

Page 28: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Data  Islands  Some  economies  seek  to  maintain  closed  or  parallel  networks,  independent  of  global  systems.  Different  approaches  from  the  standard  are  developed  for  

major  popula4on  centres  and,  in  4me,  could  have  global  reach.  

Page 29: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Influencing  Behaviour  As  our  knowledge  of  working  with  and  applying  data  improves,  a  rise  in  its  ar4s4c  use  emerges:  Informa4on  is  more  widely  adopted  and  adapted  in  

culture  and,  in  some  areas,  used  to  s4mulate  behavioural  change.  

Page 30: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Deeper  vs.  Wider  Rela4onships  Social  interac4ons  broaden  through  extended  access  but  may  also    

become  more  superficial:  A  divide  grows  between  those  establishing  rela4onships  purely  on  data  and  those  basing  connec4ons  on  emo4ons.  

Page 31: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Broader  Cyber  Terrorism  Cyber  a[acks  move  from  the  virtual  world  to  the  physical  -­‐  a[acking  planes,    u4li4es  and  industrial  systems.  Some  see  a  corresponding  slow  down  in    the  adop4on  of  sensors  and  wider  use  of  private  encryp4on  technologies.    

Page 32: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Smarter  Sensor  Systems  Ubiquitous,  miniaturised,  intelligent  systems,  built  around  common  standards,  enable  an  affordable,  pervasive  and  connected  world.  This  leads  to  improved  

security,  greater  personalisa4on  and  the  ‘massifica4on’  of  data.    

Page 33: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Ci4zen-­‐centric  Data    Some  see  the  inevitability  of  a  ci4zen-­‐centric  data  eco-­‐system  that  empowers  individuals  with  control  and  visibility  over  all  data  created  by,  or  impac4ng  on,  

them,  including  data  aXer  life  –  the  onward  usage  of  inherited  data.  

Page 34: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

The  Third  Space  for  Data    By  2025,  a  new  place  for  data  emerges  -­‐  between  public  and  private.  This  is  driven  by  "data  philanthropy"  and  the  dona4on  of  data  for  social  purposes  

such  as  healthcare  and  improving  our  ability  to  respond  to  disasters.  

Page 35: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Soulless  Systems    Data  is  not  enough  on  its  own  and  in  the  future  there  will  be  more    

recogni4on  of  humans  and  their  cogni4ve  abili4es:  Analysis  must  strike  a  balance  between  func4onal  versus  emo4onal  and  human  versus  data.  

Page 36: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Crypto-­‐Anarchists    Considera4on  is  increasingly  given  to  empowering  totalitarianism  through  surveillance  to  help  deal  with  crypto-­‐anarchists.  Totalitarian  surveillance  is  seen  as  par4cularly  necessary  as  emerging  economies  drive  rapid  change.  

Page 37: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

Data  Criminality    Data  becomes  the  currency  of  criminal  opportunity  -­‐  which  supports,  feeds  and  

innovates  opera4ons  such  as  human  trafficking,  fraud,  counterfeit,  drugs,  pros4tu4on,  and  paedophilia  –  thus  blurring  the  vision  of  an  open  data  utopia.  

Page 38: Future of data - Insights from Discussions Building on an Initial Perspective by Stephan Shakespeare, CEO and Co-Founder, YouGov

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