fundamentals of export business plan laos
TRANSCRIPT
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FUNDAMENTAL OF EXPORT
BUSINESS PLAN
Presented by
Rahim Jabbar
November 2010
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An Overview of Export Business
The Outline
Detailed Explanation Introduction
Current Market Position
Market & Industry Trend
Export Audit
Market Assumptions
Export Objectives
Export Marketing Strategic Plan Export Management Plan
Action Plan
Financial Forecasts
Summary & Conclusion
Points of Discussion
FUNDAMENTAL OF EXPORT BUSINESS PLAN
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AN OVERVIEW OF
EXPORT BUSINESS
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AN OVERVIEW OF EXPORT BUSINESS ACTIVITIES
EXPORTPRODUCT
EXPORTMARKET
EXPORTER
Internal company analysis (Strength & Weaknesses)S/W/O/T analysis strategic decisions
Objectives & Targets
Export Market Audit (Opportunities/Threats)
PRODUCT MARKET
COMBINATION (PMC)
EXPORT MARKETING STRATEGY(EMS)
What is needed tosuccessfully sellthe export product?
EXPORT MARKETING PLAN:Market segment
ProductIdentityPrice
DistributionPromotion
Trading Partner
How to enter theselected exportmarket successfully?
EXPORTBUSINESS PLAN
(INCLUDINGFINANCIAL PLAN
& SCHEDULE
EXPORT INGACTIVITIES
FEED-BACKS
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FIRST STEPS TO BUILDING
AN EXPORT BUSINESS PLAN
PLAN, but more importanty, IMPLEMENT it!
Be ready to CHANGE as you LEARN and GROW
Ensure Management and Staff COMMITMENT
What do you wish to achieve?
(Goals & targets)
Capabilities?Restrictions?
Seek AGREEMENT on all aspects of the Plan
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KEEP THE PLAN SIMPLE AND FLEXIBLE
An Export Busines Plan should be SIMPLE and FLEXIBLE
Some market information and planning elements
may not be available at the time of drawing up
an initial export planThe export plan will generate more information
and understanding as your Company learns more
about exporting and your Companys
competitive position improves in the
Global market place.
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A GENERAL FORMAT
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EXPORT MARKETING & BUSINESS PLAN (1)
1. Introduction, Mission and Business Principles
2. Current Market Position
3. Market & Industry Trend
4. Export Audit4.1 Market Audit
4.2. Competitive Audit
4.3. Company Audit
4.4. S/W/O/T Conclusion
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EXPORT MARKETING & BUSINESS PLAN (2)
6. Export Objectives
7. Export Marketing Strategy7.1. Strategy Summary
7.2. Market & Segment(s)
7.3. Positioning Strategy
7.4. Product Strategy7.5. Branding Strategy
7.6. Pricing Strategy
7.7.Distribution Strategy
7.8. Promotional Strategy
7.9. Trade Partner Strategy
5. Assumptions about the Target Export Market
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EXPORT MARKETING & BUSINESS PLAN (2)
8. Management Plan
9. Action Plan
10. Financial Forecasts
11. Periodic Review & Evaluation
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DETAILED
EXPLANATION
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INTRODUCTION, MISSION AND BUSINESS PRINCIPLES (1)
The first thing put things and principles
into perspective
an introduction a sense of location
who you are, what the company is, what it does
(business concept),
a short historic track record
a brief statement on your current position
and performance
the markets that are currently covered
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INTRODUCTION, MISSION AND BUSINESS PRINCIPLES (2)
The first thing put things and principles into perspective:
a brief description on the set of basic thinking & ideas that
form the basis for the future of your Companys business
the sense of direction
the company's mission statement (the companys charter)
where your Company wants to be (the Companys goal)
how your Company wants to get there(the Companys strategy)
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CURRENT MARKET POSITION (1)
The CURRENT SITUATION/CONDITION is the STARTING POINT forTHE FUTURE international market expansion
As a preparation for compliance to market access requirements
adaptations in the production, marketing and logistics processes
may require investments.
An x-ray of the Companys current market position
to identify the gap to be closed between the current market
position and desired market position
to clarify to what extent the organization has optimized the
opportunities in the current markets.
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CURRENT MARKET POSITION (3)
PRODUCT:What products does the Company sell?
What is their market position?
What competitive alternatives areavailable in the market?
PLACE:What is the Companys current market coverage?
Which distribution channels doesthe Company use?
How does this relate to the competition?
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CURRENT MARKET POSITION (3)
PRICE:What is the Companys pricing policy?
To what extent does the Company apply different
pricing from the competition?
How does the Company apply pricing flexibility in
order to promote sales (e.g. discounts, quantity
offers, contractual tenders etc.)?
PROMOTION:Describe the promotional tools you employ, i.e. the
Companys promotional mix (trade fairparticipation, advertising,
Direct Marketing, e-Marketing etc.).
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CURRENT MARKET POSITION (2)
PEOPLE:
Describe the company's policy towards social
accountability, in terms of occupational health and
safety for the workers, and to society as a whole.
PLANET:
Elaborate on the Companys company's environmental
awareness, eco-mindedness and the Companys
position on environmental management
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MARKET & INDUSTRY TREND (1)
Description of important developments - past, present and
future - in the Companys current and potential markets,
at two levels:
first, describe the international and target market trends
you can identify for the Companys industry
in generic terms;
second, go one level deeper and zoom in on trends you've
identified in pre-selected markets with high potential
(priority countries) to be singled out as the MOST
POTENTIAL ONE based on RELEVANT MARKET SIZE and
FAVORABLE IMPORT GROWTH, and potentially WINNABLE)
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MARKET & INDUSTRY TREND (2)
Consider important variables:
economic, political and technological developments
favorable trade relations
historical, cultural or geographic characteristics
affinity and proximity
market characteristics
supply chain characteristics
competitor activitymarket access regulations
fashion, innovation, and consumer preferences
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EXPORT AUDIT: TARGET EXPORT MARKET AUDIT
Major aspects/
dimensionsOPPORTUNITES THREATS
Social-cultural
Technological
Economic
Political
Legal
Environmental
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EXPORT AUDIT: COMPETITIVE AUDIT (1)
THREAT OF SUBSTITUTE PRODUCTS
The availability of close substitute products will increase the
propensity of customers to switch to alternatives in response
to price increases (high elasticity of demand).
Factors that determine the threat of substitute products:
buyer propensity to substitute
relative price performance of substitutesbuyer switching costs
perceived level of product differentiation
( )
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EXPORT AUDIT: COMPETITIVE AUDIT (2)
THREAT OF ENTRY OF NEW COMPETITOR
Factors that determine the threat ofentry of new competitors:
the presence of entry barriers
economies of product differences
brand equity
switching costs or sunk costs
capital requirements
access to distribution
absolute cost advantages
learning curve advantages
expected retaliation by incumbents
government policies
( )
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EXPORT AUDIT: COMPETITIVE AUDIT (3)
THE INTENSITY OF COMPETITIVE RIVALRY
Factors that determine the intensity of competitive rivalry:
number of competitors
industry growth rate
intermittent industry overcapacity
diversity of competitors
level of advertising expenses
economies of scale
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EXPORT AUDIT: COMPANY AUDIT
Major aspects/
dimensionsSTRENGTHS WEAKNESSES
Men
Money
Means
Methods
Machines
Measurable
EXPORT AUDIT COMPANY AUDIT
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Strengths Weaknesses
Men
Loyal workforce Skilled technicians
Good account managers
Limited English language skills Limited international marketing
experience
Routine oriented
Ageing workforce
Methods Management by objectives
Responsibility and
accountability accepted bymanagement
Responsibility and
accountability accepted by
management
Continuous job rotation
Professional marketing
department
No professional market information
system
Time availability Dominant product drive
Dominant financial control
Low insight in industry benchmarks
No ISO 9001:2008
No ISO 14000 compliance yet
R&D department
EXPORT AUDIT: COMPANY AUDIT
(An Example)
EXPORT AUDIT COMPANY AUDIT
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Strengths Weaknesses
Means
Sound cash flow Good bank relation
Limited budget for brand building No funds for international market research
Limited budget for process and product
adaptation
Machines Up-to-date production
equipment
Packing station
Preventive maintenancesystem
Limited flexibility
Energy consumption inefficient
Foreign maintenance dependability
Spare part lead time Low degree of computerised
manufacturing
Measurables High customer satisfaction
Specific product specification
Sales growth
Sustainable profitability
Successful product launches
Growing customer base
High production efficiency
Spare capacity
Energy bills/costs
Rejection rate
Shipping costs
Average stock level too high
Occupational hazards and injury incidence
Employee absentee rate
EXPORT AUDIT: COMPANY AUDIT
(An Example)
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EXPORT AUDIT: S/W/O/TCONCLUSION(1)
POSITIVE NEGATIVE
INTERNAL STRENGTHS WEAKNESSES
EXTERNAL OPPORTUNITIES THREATS
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EXPORT AUDIT: S/W/O/TCONCLUSION (2)
The main challenges:
addressing the WEAKNESSESSTRENGTHS (Companys
strengths and weaknesses are CONTROLLABLE)
optimizing the impact of the Companys STRENGTHS to tap
identified market OPPORTUNITIES.
OPPORTUNITIES and THREATS (UNCONTROLLABLE/given
market conditions) drivers for company adaptation and
improvement
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EXPORT AUDIT: S/W/O/TCONCLUSION
SWOT analysis completed final decision to export or
not (balance the strong points and opportunities against
the weak points and the threats)
Does the Company think the organization is STRONGENOUGH TO COPE with the extra challenge and workload
of the exporting venture?
If YES is ready for the Big Jumpthe next step will beto focus on the Companys immediate and potential
competition. Get ready to take them on!!!
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MARKET ASSUMPTIONS
SOCIAL-
CULTURAL
DYNAMICS
TECHNOLOGICAL
TRENDS
ECONOMIC
DYNAMICS &
TRENDS
ENVIRONMENTAL
CHANGES
LEGAL
ENVIRONMENT
POLITICAL
DYNAMICS
MARKET
DYNAMICS
COMPETITIVE
SITUATION
COMPANYS EXPORTINGACTIVITIES:
Marketing strategies
Marketing activities
Cash-flow
MARKET ASSUMPTIONS
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We expect the Japanese economy to recover
as of next year.
We expect the distribution system to further concentrate
to industry captains and
Large Scale Retail buying groups.
We assume a continuation of trade liberalisation.
The product life cycle will be extended through
functional innovation, including packaging for small
households in the consumer market.
MARKET ASSUMPTIONS
(An Example)
MARKET ASSUMPTIONS
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The growing number of young consumers will create a
demand for new varieties and brands.
We expect a solid domestic market development
ensuring sufficient cash flow for sustaining
our export venture.
We assume that the exchange rate of the Japanese Yen inrelation to the US dollar remains relatively stable.
MARKET ASSUMPTIONS
(An Example-continued)
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EXPORT OBJECTIVES: SMART
SPECIFIC:the Companys product(s) and market(s)
should be specified.
MEASURABLE: the Companys objectives should be
quantitative, expressed in terms of sales value, sales
growth, market share, number of customers etc.
ACHIEVABLE: the Companys objectives should be based
on the Companys company's strengths and its critical
success factors (the internal potential) and market
opportunities (external potential).
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EXPORT OBJECTIVES: SMART(2)
REALISTIC:the Companys objectives should be realistic in
the sense that the required investments remain in
proportion to expected gains.
TIME-LED: set a specific period within which the
Companys objectives are to be achieved. It is advisable to
formulate short-term, mid-term and long-term objectives.
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Export Marketing
Strategy
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EXPORT MARKETING STRATEGY: TARGET SEGMENT
MARKET
People or organizations with needs or wants andthe ABILITY and WILLINGNESS TO BUY in the
export market
MARKET SEGMENTA subgroup of people or organizations sharingone or more characteristics that cause them to
have SIMILAR PRODUCT NEEDS.
SEGMENTATIONThe process of dividing a market into
meaningful, relatively SIMILAR, IDENTIFIABLEsegments or groups.
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EXPORT MARKETING STRATEGY: TARGET SEGMENT
Different Basis of Segmentation
GEOGRAPHIC
SEGMENTATIONRegions
Cities
States
Countries
DEMOGRAPHIC
SEGMENTATIONAge
Gender
Income
Occupation
Religion
Social class
Family size
PSYCHOGRAPHIC
SEGMENTATIONLifestyles
Personality
Values
Beliefs
BEHAVIORAL
SEGMENTATIONOccasion of usage
Benefits sought
Usage rate
Loyalty status
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EXPORT MARKETING STRATEGY: POSITIONING
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Positioning is about finding the BEST POINT/PLACE IN THE
CONSUMER MIND IN THE MARKET for the product/
service and the most appropriate for the target market. (It is
all in the consumers mind!)
The process of developing a competitive position for a
brand starts with the segmentation of the market, followed
by targeting (selecting a particular segment) to whom a
product or a brand is to be positioned (=positioning).
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EXPORT MARKETING STRATEGY: POSITIONING
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In order to explore competitive values to be
wrapped in the product or brand to be positioned,
we should analyze the target consumers
( CONSUMER INSIGHTS) and the competitors
product/brands.( COMPETITORS MAPPING)
EXPORT MARKETING STRATEGY: POSITIONING
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Class
PrideDistinctive look
PracticalFuel EconomyAffordable
SportyFunYoung
ConservativeSomewhat
older
MercedesB.M.W.
Toyota.
Honda.Mitsubishi
Lexus
EXPORT MARKETING STRATEGY: POSITIONING
Competitive Mapping
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Raw
Materials
AuxiliaryMaterials
COMBINED &
PROCESSEDPRODUCT
TO FULFILL
THE NEEDS &
SATISFY THE
WANTS OF
CONSUMERS/
CUSTOMERS
METHODS/
TECHNIQU
ES
WORKS
EXPORT MARKETING STRATEGY: PRODUCT
A Definition of Product
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EXPORT MARKETING STRATEGY: PRODUCT
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Functions
Usage
PRODUCTAttributes/
FeaturesBENEFITS VALUES
C
O
N
S
U
M
E
RS
Components of a Product
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Develop the product range in accordance with
the CUSTOMER NEEDS and
prevailing MARKET CONDITIONS
(competition and rules and regulations)
in the target markets.
Can you use the Companys existing product
assortment or does it need adaptation?
Product Development
EXPORT MARKETING STRATEGY: PRODUCT
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Do the Companys products offer features (physical
property of the product) or benefits that add value
to the customer/consumer?
Are there elements of the Companys intrinsic product
which are not appreciated by the Companys customers?
Always remember that product safety, recyclability and
user-friendliness are dominant success factors in the
developed markets due to legislation.
Features/AttitubesBenefits Analysis
EXPORT MARKETING STRATEGY: PRODUCT
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Unique Selling Proposition (USP)
Before developing a USP, it helps to know:
The features of the product/service
How and why the customers uses the product services
Features of competitive products
EXPORT MARKETING STRATEGY: PRODUCT
EXPORT MARKETING STRATEGY PRODUCT
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EXPORT MARKETING STRATEGY: PRODUCT
Unique Selling Proposition (USP) (continued)Steps to develop a USP (1)
List all main features/attributes of the product.
(Features/ attributes describe what the product/service does).
Features can be: quality, type and level of service, price,
functional or technical characteristics.
Convert each feature/attribute benefit.
(A benefit describes what customer need it fulfils).
Customer buy benefit, therefore obtaining value from that.
An example:Feature of an industrial machine: reliability, which means
available for more hours of the working day
( benefit for the buyer).
EXPORT MARKETING STRATEGY PRODUCT
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EXPORT MARKETING STRATEGY: PRODUCT
Steps to develop a USP (2)
Rank the benefits according to their relative importance
to the customer
Group the benefits into standard ones, i.e. available to all
competitive products or the different and special (unique)
to your product/service)
If no anything special or different, you have to develop at least
one unique benefit ( IT IS ALL IN THE MIND = PERCEPTION)
Unique Selling Proposition (USP) (continued)
EXPORT MARKETING STRATEGY PRODUCT
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EXPORT MARKETING STRATEGY: PRODUCT
Packaging needs market adaptation (advisable to
include the trade partner in the packaging adaptation
decisions)
Packaging must be PRACTICAL, CONVENIENT andPROMOTIONAL engineering, design, graphics,
distribution and marketing issues to be addressed over
packaging solutions for exports.
New packaging issues in developed markets:environmental concerns,
safety concerns
Product Packaging
EXPORT MARKETING STRATEGY PRODUCT
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EXPORT MARKETING STRATEGY: PRODUCT
Product life cycle stage: Does the Companys product
fit in the current life cycle stage in the market?
Product profitability: Does the Companys margin justifythe Companys market entry efforts?
Product seasonality: Does the Companys timing of the
Companys product launch match seasonal demand, or
is there a possibility for counter season offering?
Critical Success Factors:
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EXPORT MARKETING STRATEGY: BRANDING
Operating in a foreign market under the Companys own BRAND
NAME requires SUBSTANTIAL INVESTMENTS.
Only advisable if,
It will lead to higher revenues,
It will create binding and stimulate repeat purchases
the Companys own brand and company image is appreciated
by the trade
Done in STEP-WISE, GRADUAL APPROACH
Alternatives to own branding that can be considered:
Operate under partners companies own brand name orprivate label
Make product according to the buyers specifications (with or
without licensing agreement)
EXPORT MARKETING STRATEGY BRANDING
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THE
BASIS
(Product/
Service)
THE
IDENTIFIER/
RELATOR
(Name/
Logo)
THE
NARRATOR
(The Message/Advertisement)
THE
PRESENTER
(Packaging)
Should be
matching to
each other
THE
PROXY OFVALUE
(The Price)
Copyright Rahim Jabbar/ @ 2010
EXPORT MARKETING STRATEGY: BRANDING
Identity system
Components of a Brand
EXPORT MARKETING STRATEGY: PRICING (1)
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EXPORT MARKETING STRATEGY: PRICING (1)
COST-PLUS PRICING.
The Companys production costs PLUS the PROFITthat needs to be made.
This strategy is used mostly in opportunity marketing.
The focus is more on selling instead of
sustainable long term marketing.
COMPETITIVE PRICING
With competitive pricing, the exporter establishes the
Companys MARKET PRICE by benchmarking with
competitors' prices and DIFFERENTIATE THROUGH
MARKETING MIX INCENTIVES.
The result should be a better price performance ratio
than the competitor average.
EXPORT MARKETING STRATEGY: PRICING(2)
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EXPORT MARKETING STRATEGY: PRICING(2)
PENETRATION PRICING
Penetration pricing is applying LOW MARGINS or even applymarginal costing (in case present sales cover the contribution to
overheads while the Company still has spare capacity to utilise)
and SELL AT THE LOWEST PRICE of all the Companys competitors.
The focus is on ENTRY and HIGH VOLUME.
A negative aspect
the product/company will also receive ALOW QUALITY IMAGE (or PRICE FIGHTER) which may hinder
upward marketing later on.
(PERCEIVED) VALUE PRICING.
Adopting VALUE PRICING is suitable when there is no competition(yet) or when the product is perceived as UNIQUE or SUPERIOR.
The VOLUME may be SMALL, the MARGINS are HIGH, which offers
the Company an opportunity to lower the price at a later stage
and increase volume.
EXTPORT MARKETING STRATEGY: DISTRIBUTION
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EXTPORT MARKETING STRATEGY: DISTRIBUTION
Basic questions to answer in formulating adistribution strategy:
What am I selling?
Who are my prospects/target consumers?
Where are they?
How can I reach them?
How does the distribution channel work?
What does it imply to sell through thischannel (trade margins)
How many channels should I use?
EXTPORT MARKETING STRATEGY: DISTRIBUTION
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EXTPORT MARKETING STRATEGY: DISTRIBUTION
Manufacturer
ClusterExport
Organization
Source: CBI, Export Planner, 2004
Importer
Buyer
Buyer
Agent
Retailer
CUSTOMER
Country or
Tariff
Border
E-commerce
Joint venture
Trade partner
LABYRINTH OF
INROADS
EXTPORT MARKETING STRATEGY: DISTRIBUTION
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EXTPORT MARKETING STRATEGY: DISTRIBUTION
SIMPLIFIED ENTRY STRUCTURE
Trader
Exporter
Country or
Tariff
Border
Agent
Trader
ImportingWholesalers
Distribution
(Outlets)
Customer
Source: CBI, Export Planner, 2004
EXTPORT MARKETING STRATEGY: DISTRIBUTION
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EXTPORT MARKETING STRATEGY: DISTRIBUTION
THE AGENT
An independent person or company who merelyintermediates (bringing exporter/seller and
importer/buyer together).
His services are paid (usually by the exporter) in the form of a
commission, which is a percentage of the (CIF) value
of the goods imported.
THE IMPORTER
An independent company, specialized in importing
a certain range of goods from abroad.
An importer buys directly from the exporter and thus
becomes the rightful owner of (or 'takes title' to) the goods.
In turn, he will try to sell the goods to wholesalers or, in the
case of professional goods, to customers.
EXTPORT MARKETING STRATEGY: DISTRIBUTION
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EXTPORT MARKETING STRATEGY: DISTRIBUTION
THE IMPORTING WHOLESALER
An importing wholesaler is a company that not only importsbut also operates facilities to forward the goods into the
distribution channels by means of promotional support.
THE BROKER
A broker is an independent person or company who,
somewhat like an the agent, brings together buyer and
seller and gets paid by the party who hired him.
The broker holds neither title, nor stock.
Occasionally, he can provide consultancy services, basedon his sector knowledge.
EXTPORT MARKETING STRATEGY: DISTRIBUTION
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EXTPORT MARKETING STRATEGY: DISTRIBUTION
THE TRADING HOUSE
A trading house is an independent company that
specializes in trading certain range(s) of goods.
A trading house or company buys and sells on its own
account and at its own risk.
It decides on its own export assortment.Trading houses usually have a strong commercial
acumen and professionalism.
Sometimes their after-sales performance, which is
necessary for most technical andprofessional products, is weak.
A trading company can be located in the Companys
own country or in the target country.
EXTPORT MARKETING STRATEGY: PROMOTION
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EXTPORT MARKETING STRATEGY: PROMOTION
The AIDAS formula = the FIVE (5)
KEY GOALS of any effective
promotional mix:
GetAttention
Capture Interest
Create Desire, that
Leads toAction, and
Customer Satisfaction
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EXPORTERS/
TRADERS/
SUPPLIERS/
MANUFACTURERS
MESSAGES
ABOUTTHE EXPORT
PRODUCT &
COMPANY
A VARIETY OFCOMMUNICATION
MATERIALS
DISTRIBUTED& PUBLICISED
& BROADCASTED
RECEIVEDAND
INTERPRETED
PROSPECTS/
BUYERS IN
THE TARGET
MARKET
INLFUENCE
HIS/HER/THEIR
OPINION, ATTITUDE,
BEHAVIOR
RESPONSES
(among other BUYING
OR OTHERWISE)
FEED-
BACKS
EXTPORT MARKETING STRATEGY: PROMOTION
THE CYCLE OFMARKETING
COMMUNICATION
Copyright Rahim Jabbar/ @ 2010
EXTPORT MARKETING STRATEGY: PROMOTION
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PROMOTIONALACTIVITIES
PERSONAL
SELLING
SALES
PROMOTIONPUBLIC
RELATIONS
DIRECT MAIL
& E-MAIL
TRADE FAIRS
& EXHIBITION
ADVERTISING& WEBSITES
SPONSORSHIP
PROMOTIONAL MIX SHOULD BE DESIGNED SO AS TO MUTUALLY STRENGHTEN
ONE ANOTHER (EFFECTIVE PROMOTIONS).
ACTIVITIES WITH ASTERISKS (*/**/***) ARE SUITABLE FOR EXPORT MARKETING
***
**
*
EXTPORT MARKETING STRATEGY: PROMOTION
EXTPORT MARKETING STRATEGY: TRADE PARTNER
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EXTPORT MARKETING STRATEGY: TRADE PARTNER
It takes considerable amount of TIME, ENERGY and
MONEY to establish a position in the complex in the
developed market as a target export destination
Exporter should find a trading partner that would
likely be having LONG-TERM PERSPECTIVE and NURTURE
MUTUALLY ADVANTAGEOUS RELATIONSHIP with the
buyer.
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Management Plan
EXPORT MANAGEMENT PLAN (1)
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ASSIGNING MANAGEMENT RESPONSIBILITIES
The Companys export venture should by no means
jeopardize the Companys domestic position.
Consider CRITICAL CONTROL POINTS and CONTINGENCY
PLANS in order to MANAGE THE RISKS of this
international adventure.
EXPORT MANAGEMENT PLAN (1)
EXPORT MANAGEMENT PLAN (2)
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ASSIGNING MANAGEMENT RESPONSIBILITIES
The followings whould be resolved
Who will be responsible?
How will operations be run?
Which systems will be in place?
How will the workload be divided?
How will your Company control EXPORT MARKETING
activities, or balance them and their claim on the
Companys capacities and resources with the
Companys DOMESTIC MARKETING EFFORTS?
EXPORT MANAGEMENT PLAN (2)
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Exporting Action Plan
EXPORT ACTION PLAN (1)
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EXPORT ACTION PLAN (1)
Action Plan Quarter 1 Quarter 2 Quarter 3 Quarter 4
Budget Year
1
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec in USD
1 Kick-off export venture
Establish Task force
Cultivate commitment at all levels
2 Establish learning organisation
Attract young marketing
professional 5000
Develop new systems and
procedures 2000
Implement skill enhancementprogramme 2100
3
Establish market information
system
Develop terms of reference and
benchmarks
Assign market research tasks
Research first priority markets 6000
Reseach second priority markets 3000
4
Establish product adaptation
system
Develop procedures between
marketing and production dept
Product adaptation and innovation 9000
EXPORT ACTION PLAN (2)
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EXPORT ACTION PLAN (2)
Action Plan Quarter 1 Quarter 2 Quarter 3 Quarter 4
Budget Year
1
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec in USD
5
Implement process adaptation
programme
Cost saving programme
Environmental management
programme 4000
6 Direct Marketing Campaign
Collect prospect list 1000
Prepare one-on-one mailings in first
priority country
Run the mailing 1000
Follow-up 1000
Prepare one-on-one mailings in
second priority countries
Run the mailing
Follow-up
7 Upgrade website
Develop functional design
Subcontract the webdevelopment 2500
New website online
EXPORT ACTION PLAN (3)
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EXPORT ACTION PLAN (3)
Action Plan Quarter 1 Quarter 2 Quarter 3 Quarter 4
Budget Year
1
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec in USD
8
Trade fair participation in first
priority countrySelect appropriate fair
Study exhibitors and identify
competitors and prospects 600
Make reservations
Prepare samples, documentation
and stand 3000
Arrange logistics
Arrange free publicity andadvertorials 1000
Prepare and send invitations 400
Participate 7000
Field research and follow-up visits 1500
Follow-up 1000
9
Introduce CRM as key management
toolCompare different software
packages
Purchase and implement CRM
system 2500
10
Performance monitoring and
evaluation
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Financial Forecasts
BUSINESS = MONEY-EARNING ACTIVITIES
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THAT REQUIRE MONEYMONEY MATTERS
BASIC QUESTIONS BUSINESS PEOPLE ASK THEMSELVES ABOUT
How much money am I bringing in?Sales revenues
How much am I spending?Expenses for activities
Is my business making any money?Revenues - Expenses
Whats the value of what my business owns?Assets
How much does my business owe to others?
LiabilitiesWhat is my business worth?Value of ownership(= Equity)
BASIC PROFIT EQUATION
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PROFIT PRICE VOLUME COSTS
= X -
CONSTRAINED BY
Market space
for the product
field in the TEM
CONSTRAINED BY
Competitive
environment
in the TEM
DRIVEN BY
Structure
Inputs
Process
Activities
IN EXPORT BUSINESS
In order to MAXIMIZE PROFIT, exporter should:Improve operational efficiency and effectiveness
Economize costs
Maximize volume of export sales gain more share
Optimize export price
SALES REVENUES ARE TO COVER VARIABLE
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VARIABLE
COSTS
CONTRIBUTION
MARGINS
TO COVER
FIXED COSTS+ OPERATIONAL
INCOME
SALES
REVENUES
CONVERTED
INTO LOCAL
CURRENCY
EXPORT
PRICE
VOLUME/
QUANTITY
OF GOODSEXPORTED
X
COSTS AND CONTRIBUTES TO FIXED COSTS
VARIABLE COSTS AND FIXED COSTS
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VARIABLE COSTS AND FIXED COSTS
EXAMPLES OF FIXED
COSTS
4000 PAYROLL
4100 RENT
4101 FIXED COSTS BLDNGS
4102 REPAIR/MAINTENANCE
4103 GAS,WATER.ELECTRIC
4104 SERVICE COSTS
4109 OCCUPANCY COSTS
4300 MILEAGE COMPENSAT
4319 AUTOMOBILE COSTS
4500 PROMOTION/ADVERTISE4520 TRAVEL/HOTELS
4522 MISCELL. TRAVEL
4530 REPRESENTATION
4532 DEBTOR NON-COLLECT
4599 SALES COSTS
4600 INTERESTS & COSTS
4603 INTEREST TAXES
4604 INTEREST DEPOSITS4700 ACCOUNTANTS
4710 CONSULTANCY
4715 STATIONERY
4720 TELECOM/MAIL
4725 MEMBERSHIPS/SUBSCR.
4735 COMPUTERS
4750 INSURANCES
4790 MISCELL. COSTS
VARIABLE COSTS are expenses that
change in proportion to the activity of abusiness (volume-related and are paid
per quantity produced).
Variable costs are sometimes called unit-
level costs as they vary with the number
of units produced.Direct labor and overhead are often called
conversion cost, while direct material and
direct labor are often referred to as prime
cost.
FIXED COSTS are business expenses thatare not dependent on the level of goods
or services produced by the business.
They tend to be time-related, such as
salaries or rents being paid per month.
CONTRIBUTION MARGINOPERATIONAL INCOME
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VARIABLE
COSTS
CONTRIBUTION
MARGINS
VARIABLE
COSTS OFEXPORT
GOODS
SOLD
VARIABLE
OPERATIONAL
COSTS
FIXED
OPERATIONAL
COSTS
OPERATIONAL
INCOME
BREAK-EVEN IS ACHIEVED WHEN CONTRIBUTION
MARGINS EQUAL FIXED COSTS
CASH IS KING, PROFIT IS THE QUEEN
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*)
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THE
BUSINESS
FIRM
VENDORS BUYERS/
CUSTOMERS
Services/
Products
In
Services/
Products
Out
Expenses
torInputs
Sales
Revenues
MONEY INMONEY OUT
A PRUDENT BUSINESS ALWAYS STAYS ON TOP OF ITS CASH FLOW: EVEN A
PROFITABLE BUSINESS CAN GO BANKRUPT IF CASH IS NEGATIVE (UNABLE TO
REPAY MONEY OWED TO OTHERS, TO PAY FOR DAILY NEEDS,ETC.)
A FIRM SHOULD TRACK ITS CASH-FLOW
FINANCING
SOURCES
F
UN
D
S
*)Various counter-
flows depending
on the types
of relationship
THREE CATEGORIES OF CASH FLOWS
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THREE CATEGORIES OF CASH-FLOWS
1.OPERATIONAL CASH FLOWS: Cash received orexpended as a result of the company's internal business
activities. It includes cash earnings plus changes to
working capital. Over the medium term this must be net
positive if the company is to remain solvent.
2.INVESTMENT CASH FLOWS: Cash received from the sale
of long-life assets, or spent on capital expenditure
(investments, acquisitions and long-life assets).
3.FINANCING CASH FLOWS: Cash received from the issue
of debt and equity, or paid out as dividends, share
repurchases or debt repayments.
A FIRM SHOULD TRACK ITS CASH-FLOWS
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In US$ January February MarchOpening cash balance $ - $ 599.50 $ 449.50
Operating Cash Flow
.. List of all operating items
(+/-) $ (2,650.50) $ (500.00) $ 750.00
Investing Cash Flow.. List of all investing items
(+/-) $ (1,750.00) $ (650.00) $ -
Financing Cash Flow
.. List of all investing items
(+/-) $ 5,000.00 $ 1,000.00 $ -Total cash flow for the month $ 599.50 $ 449.50 $ 1,199.50
Closing cash balance $ 599.50 $ 449.50 $ 1,199.50
A FIRM SHOULD TRACK ITS CASH FLOWS
EVALUATION & REVIEW
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OBJECTIVES &
TARGETS
ACTUALBUSINESS
RESULTS
EVALUATION: CAUSAL FACTORS THATCONTRIBUTE TO THE SUCCESS OR ANY
DEVIATIONS FROM THE PLAN
ADAPT & REVISE THE PLAN BUSINESSACTIVITIES
A SUCCESSFUL EXPORT BUSINESS!!!
Export Marketing & Business Plan
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Summary
&
Conclusion
TEN STEPS TO ENSURE YOUR SUCCESSIN EXPORT BUSINESS
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IN EXPORT BUSINESS
ANALYSEMARKET
POTENTIALIN TARGET
MARKET
EVALUATE
YOURPRODUCTSPOTENTIAL
DETERMINETHE WAY TO
ENTERTHE TARGET
MARKET
DEVELOP
A STRONGDETERMI-NATION
APPLY THEMARKETING
STRATEGYEFFECTIVELY
ORGANIZETHE EXPORTING
OPERATIONALTEAM
DEVELOPA COMPETITIVE
MARKETINGSTRATEGY
IDENTIFYTECHNICAL
ANDADMINISTRATIVE
CHALLENGES
EVALUATEAND CONTROL
EXPORTINGBUSINESS
OPERATION
ALLOCATERESOURCESREQUIRED
CONTINUOUSLYREVIEW EACH ANDEVERY STEP OF
EXPORTING BUSINESSACTIVITIES AND
INTEGRATEALL ACTIVITIES
(1) (2) (3) (4)
(5)
(6)(7)(8)(9)
(10)
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THANK
YOU
REFERENCES
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REFERENCES
Capon, Noel and James M. Hulbert, Marketing Management
in the 21st Century, Prentice Hall, 2001
Davidson, Hugh, Even More Offensive Marketing, Penguin
Books, 1997
Hiam, Alexander and Charles D. Schewe, The Portable MBA
inMarketing, John Wiley & Sons, Inc., 1992Jabbar, Rahim, Approaches towards Segmentation,
Targeting & Positioning, 2002, (unpublished)
Laman Trip, Johan F., Export Planner, 5th Edition, Center for
the Promotion of Imports from Developing Countries, CBI, 2004
U.S. Small Business Administration, Breaking Into The Trade
Game: A Small Business Guide to Exporting, 3rd Edition, 2005