fulfilling our mission & tying it to core...

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Fulfilling Our Mission & Tying it to Core Competencies


Eric Franks

Technology and QA Manager

Eric Franks

Technology and QA Manager

GOAL STATEMENT:To help you see how the pursuit of Organizational Excellence has benefited

our company, so that you can see why you should: “Take Every Opportunity to Demonstrate that Organizational Excellence Is Your

Priority by Making it Personal!”

KEY CONCEPTS:

Our Company & Product

Our Culture & Environment

How We’ve Kept it Going

Where We’re Headed Now



Our CompanyOur CompanyLeipsic, OHLeipsic, OH

1990 joint venture between U. S. Steel & Kobe Steel to meet corrosion-resistant steel demand

1990 joint venture between U. S. Steel & Kobe Steel to meet corrosion-resistant steel demand

1,000,000-toncapacity1,000,000-toncapacity

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Our ProductOur Product

Crumple Zones(engine compartment, trunk) deform to absorb energy and control magnitude of deceleration

Safety Cage(passenger compartment) resists deformation to prevent intrusion

Steels for Crumple Zone

• Highest Energy Absorbing

• Strength AND Ductility

• Dual Phase and TRIP Grades Preferred

Steels for Safety Cage Zone

• Highest Strength

• High Tensile Dual Phase, Martensite,

and Boron Steels Preferred

A Focus on SafetyA Focus on Safety

“We are what we repeatedlydo. Excellence, therefore, is

not an act, but a habit.”Aristotle

• Self-directed work teams

• All Associates are salaried

• Promotions occur from within

Our CultureOur Culture

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Everyone Is a LeaderEveryone Is a Leader

Leadershipis safety

Leadershipis safety

Leadershipis service

Leadershipis service

Leadershipis trust

Leadershipis trust

Concept of BoundariesConcept of Boundaries

“Processes Wrapped in Culture” ensures quality by establishing

broad boundaries within which our Associates are free to practice ORA

and Innovate!

“Processes Wrapped in Culture” ensures quality by establishing

broad boundaries within which our Associates are free to practice ORA

and Innovate!

Providebasis to make decisions

Freedom to be self‐directed

Freedom to be innovative

Freedom to grow

Leadership SystemLeadership System

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To foster human potential, a spirit of cooperation, and technical innovation for the betterment of our industry,

Associates, and community.

To foster human potential, a spirit of cooperation, and technical innovation for the betterment of our industry,

Associates, and community.

Our Mission

Our Mission

Mission Clauses Cross Referenceto Key Success Factors

KEY SUCCESS FACTORS

MISSION CLAUSES Associate

Quality of LifeCustomer Service

Technical Innovation &

Product Development

World-Class Facility (People, Process, Product)

Good Citizenship

Long-Term Viability

To foster human potential, X X X X X X

a spirit of cooperation, X X X X X X

and technical innovation X X X X X

for the betterment of our industry, X X X X

Associates, X X X X

and community X X X

Strategic Position (Core Competency):“Innovation Leader in Technologically Advanced Steel”

Ability to provide break-through processes to meet the customers’ needs, Utilizing our expertise in technologically advanced automotive steels. Through highly flexible, innovative teams, We demonstrate the agility to develop solutions Delivering high-quality, reliable products That meet the demands of our customers

Strategic Themes: Automotive Market Value-Added Steel Coated Steel Technologically Advanced Steel Ultra-High Strength Steel Advanced High Strength Steel High Strength Steel

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VisionVision

• Provide on-time delivery with world-class quality.

• Develop/maintain world-class facility and businesssystems.

• Maintain high standard forcommunity citizenship andservice.

DO

• Totally committed to personal safety and wellness.

• Recognized as industrytechnology leader in bothproduct and process.

• Consistently profitable.

BE HAVE• A highly skilled, engaged

workforce committed to on-going performanceexcellence.

• Optimal utilization ofproduction capacity andcapability.

• Valuable vendor/supplierrelationships.

GenerosityHonestyIntegrity

Humility Trust RespectCollaborative

We abide by the highest standard of moral and

ethical behavior.

There is truth in our words and sincerity in

our actions.

We are willing to serve.

We appreciate the strength of

individuals and value diversity.

Our stakeholders can rely on us to do the

right thing.

We are confident and humble.

We are willing to work together for a common

goal.

**Ohio Partnership for Excellence: Governor’s Award [September 17, 2004]

**Ohio Partnership for Excellence: Governor’s Award [September 17, 2004]

**Now known as The Partnership for Excellencewhich includes Ohio, West Virginia, and Indiana

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Our journey has just begun….Our journey has just begun….

[April 22, 2008][April 22, 2008]

Where We Are TodayWhere We Are Today

• Root Cause Analysis

• Interim Actions

• Corrective Actions

• Systematic Continuous Improvement

• Root Cause Analysis

• Interim Actions

• Corrective Actions

• Systematic Continuous Improvement

ISO 9001, ISO 14001,ISO/TS 16949, ISO 17025

Continuous Improvement

BusinessModel

Continuous Improvement

BusinessModel

• Growth – Looking Back (green)• Seeking – 1st MBNQA (orange)• Innovation – BAR (blue)• Current Focus (yellow)• KEY: Criteria Scoring Guidelines {1‐6}

• Growth – Looking Back (green)• Seeking – 1st MBNQA (orange)• Innovation – BAR (blue)• Current Focus (yellow)• KEY: Criteria Scoring Guidelines {1‐6}

Maturity Levelby Key Success

Factor [Category]

Maturity Levelby Key Success

Factor [Category]

World-Class Facility [4]

0

1

2

3

4

5

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Associate Quality ofLife [5]

Customer Service [3]

Technical Innovation[6]

Good Citizenship [1]

Long-Term Viability[2]

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3

21

0

Organizational Learning Trend

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New Continuous Annealing Line (CAL)

Conceptual Layout

U. S. Steel and Kobe Steel AnnounceCapital Investment in PRO-TEC Coating Company – (December 2010) U. S. Steeland Kobe Steel, Ltd., have reached anagreement for their joint venture, PRO-TECCoating Company in Leipsic, Ohio, to begin construction on a continuous annealing lineat the facility. “With this investment inPRO-TEC Coating Company, both U. S. Steel and Kobe Steel are well-positioned to serveour automotive customers. PRO-TEC is an industry leader in quality sheet steel products, and we are pleased to bring another quality product to market," said John P. Surma, chairman and chief executive officer of United States Steel Corporation.

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Coated Steels

CR CAL

Estimated New Market = 211# per Mid-Sized CarSupports New Rollover Rating CriteriaImproved Crash ResistanceImproved Fuel EconomyAbout 80 New Jobs

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Construction of the Continuous Annealing LineConstruction of the Continuous Annealing Line

Continuous Annealing Line – First Prime Coil Continuous Annealing Line – First Prime Coil

[February 28, 2013]

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“Do or do not.There is no try”

- Yoda

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