Fujitsu Italy: A Responsible Business 2018

For the Fujitsu Group’s continued viability, it is crucial that we bear in mind the future of global society and we undertake a transformation of our management methodologies and corporate systems in order to respond to the expectations of stakeholders. I believe the role of Corporate Social Responsibility (CSR) in this process should be based on the concept of technology making people happier, and in our business activities we must maximize the positive elements and minimize any negative elements.

The trend of digital transformation is accelerating and a core growth strategy for the Fujitsu Group is to realize “connected services”, thereby creating global ecosystems that encompass a broad range of stakeholders, including academic institutions, international agencies and other organizations – in addition to our customers. We must flexibly transform our own activities and business approaches to optimize the new value that we create, while aligning our thought processes with other parties on a global level.

In this regard, one critical consideration is the set of common global goals to be achieved by 2030 that was defined by the United Nations as the Sustainable Development Goals (SDGs). The Fujitsu Group has positioned these SDGs as a key element in realizing its connected services offerings and is focused on a unified viewpoint with stakeholders for Digital Co-Creation that will help to meet these common global targets. Furthermore, the 160,000 members of the Fujitsu Group worldwide share the same objectives and are working through their daily business activities to scale-up the beneficial impacts to customers and society.

To ensure ongoing sustainable operations, the Fujitsu Group supports and is a signatory to the UN Global Compact’s 10 principles in the areas of human rights, labor, the environment, and anti-corruption. Our corporate activities are focused on minimizing any negative outcomes for society and we are committed to reviewing and improving our socially responsible activities. In terms of compliance, we have implemented the Global Compliance Program throughout the Fujitsu Group to firmly establish a corporate culture where all executives and managers continue to lead each and every employee around the world in an environment with zero tolerance for any wrongdoing.

In this way, by integrating CSR as an essential part of our management and business practices, we are employing digital transformation to meet the expectations of customers and society, thereby helping to create a more prosperous society for all.

Tatsuya Tanaka, President and

Representative Director

President‘s Note

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A message from Bruno SirlettiWhen engaging with our customers, we take a long-term vision into account. We look ahead for both the sake of our own people and our other stakeholders. Two years ago, we celebrated our eighty-year jubilee and we can proudly say that Fujitsu has been operating in Italy for more than fifty years.

We have several responsibilities as a company. In Fujitsu, we look at delivering great service for our customers, supporting the innovation of our Society with the Human Centric approach, driving the digital transformation of our Clients achieving strong results and being responsible in everything we do. For us, being a responsible business carries the same imperative as our commercial and legal objectives.

As Fujitsu Italy, we are an IT infrastructure company which delivers a broad portfolio of products and services. We offer datacenter and workplace services, service desks, products and software to our customers in the public and private sector. We are responsible for our employees and their families, and work in close alliance with partners, customers and suppliers. In everything we do, we operate in a sustainable way with respect for our stakeholders.

One of the strategic targets for this fiscal year is to support our customers in their digital transformation, ensuring data security and business continuity are top priorities.

The Fujitsu ambition is to drive efficiencies in customers’ organizations by delivering excellent IT infrastructures and innovative solutions. This should help them meet their own business outcomes, and their mission as a member of society. We make sure their business continuity is secured and their data is protected, and offer energy efficient hardware that can significantly lower their CO2 emissions. These innovative products and services help customers take their next steps on the path to sustainable growth.

Bruno Sirletti Head of Fujitsu Italy

ContentsPresident‘s Note 2

A Responsible Business 3

Executive Summary 4

Materiality 6

EMEIA Responsible Business Program 7

Our People 8

Fujitsu Impact on Society 12

Our Customers 16

The Fujitsu Approach 22

Fujitsu Innovation 24

Green Technology 26

Internal Environmental Performance 28

Community Investment and Development 30

A Responsible Business

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Fujitsu is one of the five largest global providers of IT solutions in the world, with over 155,000 employees who provide customers in more than 100 countries with local support. As a Japanese originated organization, Fujitsu has always placed emphasis on respect for the environment and the wellbeing of people in society. We have long standing listings in the Dow Jones Sustainability World Index (DJSI), FTSE4Good Index, and we are listed in the UN Global Compact 100. In the DJSI 2015 Index, we were proud to rank as the Industry Leader.

As a subsidiary, Fujitsu Italy offers a one-stop-shop portfolio consisting of standardized products and services for desktop and datacenter environments. Driven and inspired by the need of the customer, we combine components to build solid IT solutions that meet specific demands. Our approach enables customers to act fast on changing market conditions and to remain agile.

At Fujitsu, Responsible Business, otherwise known as Corporate Social Responsibility (CSR), is firmly anchored in our corporate philosophy, the “Fujitsu Way”. We act as global citizens, attuned to the needs of society and the environment.

Fujitsu demands that not only ourselves, but also our partners and suppliers, are bound by the principles of the UN Global Compact in terms of human rights, working standards, environmental protection, anti-corruption measures and the implementation of CSR initiatives. The Fujitsu Green Procurement Policy aims at environmentally responsible procurement in the delivery chain. Strict guidelines are implemented for environmentally conscious product design and

development. But we take a step further by looking to reduce the impact everywhere, all across the board. At Fujitsu Italy, we are proud to contribute in keeping the environment clean from WEEE (Waste Electrical and Electronic Equipment), providing the funds for reusing or recycling up to 45% of the product we placed in the market every year.

Our customers are public and private organizations who, just as ourselves, have defined goals for more sustainable operations. We support them wherever we can and partner with customers on sustainability initiatives. Using cutting-edge technology, developed at Fujitsu Laboratories, we consistently lower CO2 emissions every year. Our 0-Watt LIFEBOOKs, for example, are an important part of our portfolio of workplace solutions.

We contribute to vital components of the IT infrastructure that require the highest levels of security. In all our work with customers, we comply to a strict compliance program, with the introduction of risk-based compliance rules. With Fujitsu Alert, we introduced a cross-company whistle-blower system.

As well as implementing energy saving solutions for our customers, we are committed to reducing our own carbon footprint: since 2010 we have been using electricity produced from renewable sources and we are always at the forefront to control and reduce our energy consumption. In 2017 we reduced electricity used in our offices by 52% and we are planning to implement an integrated system for metering energy consumption and increase effectiveness in electricity use.

Executive Summary

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As part of the EMEIA Responsible Business program, we roll out many sustainable initiatives across our five action areas of Environment, Community, Diversity & Inclusion, Wellbeing and Operating Practices. We participate in several programs to promote community involvement, and reduce any negative impacts on the environment. Take, for example, supporting the use of hybrid cars by employees, or investing in communities and helping charities. We partner with Informatici Senza Frontiere Onlus, who tackle digital exclusion around the world and in impoverished countries.

Fujitsu Italy has offices in Milan, Rome, and on-site at customers throughout the country. We provide them with opportunities to develop their skills and engage with company strategy, including Responsible Business.

Fujitsu (and Fujitsu Italy as a subsidiary) may be commonly known as a technology business, but we prefer to think of ourselves as a people business. We believe in empowering our employees to be as effective as possible. We are also deeply woven into the fabric of society, serving public organizations and business everywhere in Italy. Our Corporate Social Responsibility therefore does not stop with delivering quality IT solutions to our customers. It also includes taking all possible measures to create better places to live and work, and being a true corporate citizen.

Key Facts

■ Fujitsu is one of the five largest global providers of IT solutions in the world

■ 155,000 employees worldwide

■ Named Dow Jones Sustainability Index (World) Industry Leader 2016

■ Over 50 years of IT service provision in Europe

■ The EMEIA Responsible Business Program has set out five focus areas as our strategy since 2015

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Materiality

In line with the Global Reporting Initiative’s G4 Sustainability Reporting Guidelines, Fujitsu Italy considers which issues are material to determine which social and environmental issues we should prioritize in our Responsible Business approach. In 2018 we took as a basis for this materiality assessment the Global e-Sustainability Initiative (GeSI) comprehensive materiality analysis for the ICT sector ‘A Materiality Assessment for the ICT industry’. This report listed potential impacts under the themes of Digital Inclusion, Employee Relationships, Local Community and Environmental

Transparency and Reporting

Top Ten 'Material' Issues

Impacts, Climate Change, Circular Economy, Sourcing and Manufacturing, Governance, Customer Relationships and Privacy/Freedom of Expression. Using the Responsible Business team and leadership as the main stakeholders engaged, we held a day’s workshop to determine which topics Fujitsu could have the most influence on, and were most significant in their impact. The top ten or ‘material’ issues are outlined below and are covered throughout this report.

Data Security Talent Acquisition and Retention Service Quality

Cyber Security Privacy Ethical Business Practices and Compliance

Employee Health, Safety and Wellbeing Access to Digital Services Employee Engagement

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EMEIA Responsible Business Program

At Fujitsu, Responsible Business, otherwise known as Corporate Social Responsibility (CSR), is firmly anchored in our corporate philosophy, the “Fujitsu Way”.We act as global citizens, attuned to the needs of society and the environment. Our Global Business Standards govern our relationships with all stakeholders involved: employees, customers, suppliers, governments, other businesses and local communities.

Since 2014, the EMEIA Responsible Business Program has set out the five pillars below as our strategy. Under this, we look at common themes across the region such as digital exclusion or gender diversity, while setting local level KPIs as appropriate. This allows us to balance the need for a consistent approach with an understanding of local differences. We have built up a network of colleagues working on Responsible Business throughout the region who share ideas, solve challenges together and work towards best practice. At the highest level, Responsible Business is an essential part of our growth strategy and business model.

Environment CommunityInvolvementandDevelopment

Diversity andInclusion

Wellbeing OperatingPractices

We are fullycommitted to reducing our environmental impact across the scope of our operation and through services we deliver to customers

We aim to tackle the issues that impact society and contribute positively to local communities

We are committedto developing a diverse and enabled workforce from the widest talent pools and promote equalopportunities for all

We value the importance of our people and strive to promote a positive health culture, in order to enable individuals to feel more resilient and cope successfully with both their personal and work life

We conduct our business in an open, honest and ethical manner and actively strive to implementanti-corruptionpractices and socially responsiblesupply chains

Pillar-Colour Scheme for Proposal 4Fujitsu EMEIA Responsible Business Program

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Our WorkforceFujitsu is a worldwide vendor of dynamic IT infrastructures and employs 155,000 people, making it one of the largest IT companies in the world. In Italy, Fujitsu employs about 200 people, who work in our offices in Milan and Rome, and on-site at customers throughout the country. We provide our employees with possibilities to develop their skills and ensure their engagement. Our attention to these matters has provided us with clear results.

DiversityWe believe in the power of human difference to create a better future in a digital and diverse world.

We are committed to developing a diverse and enabled workforce from the widest talent pools. We promote respect for people and equal opportunities for all.

In a globalized, hyper-connected and multi-cultural society, diversity and inclusion are key drivers of employee engagement and productivity, talent acquisition, innovation and growth. The Diversity & Inclusion Strategy sets out to create an environment where diversity and inclusion becomes self-evident in all levels across the organization, in all business activity, and in the way we collaborate with each other, customers and partners.

Fujitsu in Italy is a major business, employing hundreds of people with different skills and ambitions. We invest in people by creating career opportunities, encouraging diversity, developing skills and promoting wellbeing. We nurture talent through training programs such as our international talent program, and train all our employees in the Fujitsu Way. This reflects the attention we have for the wellbeing of our people, who are the cornerstone of Fujitsu success.

Our People

Strong companies rely on a diverse network of talent. Finding the best person for the job and enabling their success means making everyone feel welcomed, respected and included. Respect for diversity is one of our corporate values that all Fujitsu employees are trained in. Currently, women represent 22% of our workforce. We have 14% women with management roles, and we are continually working to ensure equal opportunities at recruitment and promotion. Our business relies for a great part on specialized personnel with a technical background in experience and education. While women are still not equally represented in technical/beta studies, limiting our intake of female technical staff, we welcome a high participation of women in our non-technical roles such as finance and HR. HR recruiting procedure has been implemented in a way that the candidate short list should grant equal opportunities to male and female candidates. Recruiting partners (internal or external) have to ensure 30% of candidates submitted for each vacancy are female.

In accordance with Italian law, Fujitsu Italy must employ a percentage of people with disability. Fujitsu Italy this year submitted a plan to the Milan Social Security Authority in order to guarantee this commitment.

On average, our people work 17 years in our organization

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Learning and DevelopmentVarious types of in-house training and external courses are offered to our employees. As an IT company, a large part of our training portfolio consists of technical training courses. We operate on the axis of individual development and specific needs of our employees. For employees in IT-functions, for example, this means that they need to achieve and maintain their certifications for various platforms and processes.

Our Company considers the safety, environmental protection and workers’ health as core and indispensable values. All our New Joiners are trained on these topics as per our Italian legislation.

We also have a broad portfolio of obligatory training that applies to all Fujitsu employees. We train our people in our corporate policy, the Fujitsu Way. They also learn about reducing our environmental footprint (environmental protection), anti-bribery and corruption, anti-trust laws and compliancy.

Fujitsu has a corporate e-learning portal. All employees can access and attend web-based training, choosing from both technical and management skills courses including mandatory training.

This year at an EMEIA level we launched two mandatory e-learning courses on Compliance Awareness and Security Awareness.

Employee Engagement and Wellbeing2017 has seen sustained promotion around mental wellbeing as we continue with our longer term strategy of developing a ‘Positive Health Culture’ for our employees, one where they are aware as much about the importance of caring for and being comfortable talking about their mental wellbeing as they are their physical wellbeing.

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Health and SafetyFujitsu EMEIA recognizes it has a Duty of Care to its workers and those persons who can be affected by the business operations. Fujitsu, in the EMEIA region works to internationally recognized Occupational Health and Safety Standards to ensure that it exceeds in its Duty of Care.

Fujitsu operations in EMEIA are committed to safeguarding the health and safety of our employees and working partners.

Our aim: -

■ To create a culture which is intolerant of accidents, incidents and poor safety performance

■ Ensure safety is a core business value

■ Make safety important and personal in order to influence people’s decisions and behaviors

■ Eliminate all preventable illnesses, injuries and business losses due to unplanned events throughout our operations and premises.

Smart Working With a view to continuous improvement and change based on Responsible Business and Wellbeing, in which Fujitsu Italy and its management strongly believe; in October 2017 Fujitsu Italy launched a pilot project called Smart Working. This defines guidelines for employees for work performance outside Fujitsu offices, encouraging flexibility and autonomy in the choice of the actual place of work, in a framework of employee empowerment. The Smart Working pilot project will last one year. This project is addressed to all employees subject to their Line Manager’s authorization. Participation is voluntary.

The Line Manager is responsible to manage the Smart Working of its organization.

The employee is entitled to one day a week of smart working, working in a different location from Company offices, freely chosen by themselves, but meeting the guidelines of suitability, security and confidentiality as indicated during the mandatory courses on Smart Working and Health & Safety. The employee entitled has to sign an individual agreement which commits them to these rules.

Currently 64% of employees eligible have signed a smart working agreement and joined the pilot project.

Our Company considers the safety and workers’ health as core values. Fujitsu Italy collaborates with a doctor who each year carries out health assessments of our employees and supports the Employer and the Head of Prevention and Protection, in the implementation of measures for the protection of health and wellbeing of employees within the workplace.

We take care of the health of our people and their family, with company insurance that can extend to cover family health. Each employee is covered 24x7 by a company injury insurance.

Fujitsu Italy has implemented a partnership with a physiotherapy center. This way, we offer cheaper wellbeing possibilities to our employees.

Our annual employee engagement survey is a company-wide survey designed to capture the opinions, feelings and levels of satisfaction of the Fujitsu workforce across a number of dimensions.

Each year we create discussion groups involving all levels of employees to share ideas for improving the engagement of our workforce. This resulted in an action plan that was presented to the entire company.

We believe that we all should have a personal and collective responsibility to maintain a healthy and safe workplace and to promote safe working practices.

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Identify opportunities for OH&S Mobile applications & Fujitsu Safety Technology

Review existing in-country reactive, proactive measures and improvement monitoring programs to establish centralized reporting for incident and performance evaluation

EMEIA Occupational Health and Safety Business Goals

Development and Launch of EMEIA OH&S Core Skills program

Development and Launch of EMEIA OH&S Management system and Evaluation of Compliance process including Internal Audit

The region is currently implementing existing Safety Management Systems which meet the requirements of BS OHSAS 18001:2007 and ISO 45001 through the management and monitoring of performance against Objectives and Targets, the company can demonstrate continuous improvement year on year. This helps to

Performance Evaluationand Improvement

Planning

Information andCommunications

Leadership andParticipation

Exploit new, innovative market opportunities

Drive for growth and profitability

Engage, enable and develop Our People

Engage, enable and develop Our People

further embed good safety practice into the company culture and in parallel with wellbeing focus on wider matters promoting healthy living, lifestyle choices and wider preventative focus around areas of common interest. We complete regular audits and the full list of targets relating to safety can be found on our website.

Incident Frequency Rates 2014 2015 2016 2017

Fujitsu EMEIA - UK&I - FSL Accident Frequency Rate (AFR) 0.251 0.500 0.683 0.340

Number of lost time injuries + Number of total hours worked x 1,000,000

Fujitsu EMEIA - UK&I - FSL Accident Severity Rate (ASR) 0.010 0.018 0.018 0.024

Number of days lost + Number of hours worked x 1,000

Fujitsu EMEIA - UK&I - FSL Accident Injury Rate (AIR) 11.240 12.018 7.747 6.587

Number of injuries + Number of employees x 1,000

EMEIA Strategic Goal Occupational Health and Safety Goals We Value

Fujitsu’s Impact on Society

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At Fujitsu, corporate, social and environmental responsibility (CSR, Corporate Social Responsibility) is firmly anchored in our corporate philosophy, the “Fujitsu Way”

Supply ChainAs a top 5 IT services provider, we have a large and complex supply chain. By placing the highest importance on our partners’ integrity and ethics, we use our position as a major global procurer to foster good practice and standards throughout the value chain. We have to meet the challenge of rigorously ensuring everybody fits the standards. This is achieved partly by risk-based due diligence prior to onboarding a supplier, regular audits and ongoing control practices.

One of the fundamental principles of the Fujitsu Way is the “Global Citizenship” – we act as global citizens, attuned to the needs of society and the environment. Fujitsu’s Global Business Standards are designed to help us achieve this objective.

The Global Business Standards govern the Fujitsu relationships with others. This includes shareholders, employees, customers, suppliers, governments, other businesses, the environment and the community. The standards provide guidance on how Fujitsu is expected to act and are designed to ensure that Fujitsu’s excellent reputation is maintained. They also prevent Fujitsu, its people and all those who come into contact with us, from being exposed to harm.

Responsible ProcurementFujitsu demands that not only ourselves, but also our partners and suppliers, are bound by the principles of the “UN Global Compact” in terms of human rights, working standards, environmental protection, anti-corruption measures and the implementation of CSR initiatives. The Fujitsu Group demands responsible

procurement and it has set out the principles of the UN Global Compact in its supplier agreements, introducing a binding “Supplier Code of Conduct”. This outlines the commitment to ethical and responsible conduct and the obligations associated with this, which the manufacturer also imposes on its own suppliers. Before starting a business relationship, Fujitsu carries out in-depth checks as to whether the supplier complies with the Fujitsu Group’s policies.

Global Business Standards apply everywhere in the Fujitsu supply chain. Our global Human Rights Statement clearly states our commitment to work with suppliers who can uphold our values. To ensure this, we perform risk-based due diligence on all suppliers. Our suppliers play a critical role in our ability to operate and provide products and services to our customers. Any failures by our suppliers to meet our standards will undermine our own aims for compliancy and integrity of our business operations. We not only expect our suppliers to comply with all relevant legal requirements, but also expect them to act in a manner that is consistent with our Global Business Standards.

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Green ProcurementThe Fujitsu EMEIA Green Procurement Policy aims at environmentally-friendly procurement in the delivery chain. This policy was developed in collaboration with external sustainability experts, and sets out that all suppliers must adhere to the following four basic principles: promote environmental sustainability within their own organization; procure goods and services based on environmental sustainability; communicate critical environmental concerns; and communicate opportunities for positive environmental impacts. Communications, training and implementation of this policy commenced in July 2015.

Even in the first stages of product development (design and choice of materials) energy efficiency is a point of concern. We have implemented strict guidelines for environmentally conscious product design and development, which apply to all Fujitsu product designs. Our green directive FTS 03230 is all about limiting waste and energy usage and removing the use of dangerous chemicals. Last but not least, we only use IT equipment with an Energy Star Label.

Continuing from Environmental Action Plan (Stage VII), Environmental Action Plan (Stage VIII) turns on two points, namely, “contributing to society” and “reducing the environmental burden of our business activities.”

In our efforts to contribute to society, we aim to contribute to the sustainable development of our customers and society by providing ICT services, improving the energy efficiency of our products, making more efficient use of resources, promoting recycling, and increasing environmental value in light of the United Nations’ adoption of the SDGs in 2015.

Conflict Minerals Conflict Minerals are minerals or metals whose mining or trading finances armed groups and are closely related to issues such as human rights abuses. In March 2018, Fujitsu Group established our Group Policy on Conflict Minerals, which is available online. This commits us to responsible procurement with no use of conflict minerals from any known conflict sources.

Fujitsu takes the issue of conflict minerals very seriously and considers due diligence an essential step to ensure these are not present in our global supply chain. The Fujitsu Group has established a committee chaired by the president to conduct due diligence investigations in our supply chain to promote transparency for our customers and stakeholders. We are a member of the Responsible Minerals Initiative (formally CFSI) and we use the Conflict Minerals Reporting Template (CMRT) developed externally in collaboration by Global e-Sustainability Initiative (GeSI) and Responsible Business Alliance (formally EICC), two of the largest industry bodies that focus on sustainability and human rights respectively. This reporting template is recognized as best practice by a large number of our stakeholders, and the industry as a whole. Since 2014, Fujitsu has used this to survey suppliers for our EMEIA manufacturing operations, based in Germany. For these operations, we are surveying 100% of all relevant suppliers concerning conflict minerals.

We are keen to encourage our stakeholders to act responsibly on conflict minerals and recognize the importance of raising awareness across our own organization. We address mineral sourcing openly with customers and provide them with the CMRT as completed by Fujitsu. We engage with our employees by raising awareness of ‘conflict minerals’ as part of our EMEIA Responsible Business program. Fujitsu asks all employees to complete human rights training which addresses conflict minerals.

Responsible Business Alliance MembershipIn 2017, Fujitsu joined the Responsible Business Alliance, previously the Electronic Industry Citizenship Coalition (EICC), a coalition promoting high ethical standards within the global electronics supply chain.

RBA is a nonprofit multi-industry body established in 2004 with the goal of supporting the rights and wellbeing of workers and communities worldwide affected by the global electronics supply chain. Currently, over 110 global companies have joined the group, including electronics makers and ICT companies, as well as retail, automotive, and toy-related companies. RBA has set standards through its Code of Conduct for compliance issues in the supply chain related to labor, health and safety, the environment, ethics, and management systems. As a member, Fujitsu will respect the RBA’s Code of Conduct, and, together with its partners, further strengthen initiatives related to ethics in the supply chain.

Examples ofcontribution to the

sustainable developmentof society

9cases released

Announcementof key greentechnologies

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New productswith top-level

green efficiency

71.1%

Resource efficiencyof new products

improvement(Compared with FY 2014)

14.7%

Key Achievements in FY 2016 target

Industrial Safety

Fairwork

LIFECYCLE IN EUROPE

EnvironmentalEfficiency

Integrationthrough theValue Chain

RECYCLING

MAN

UFACT

URING TRANSPORT

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Full Lifecycle in EuropeFujitsu is the only major IT company that completes the full lifecycle in Europe – we control the whole IT value creation chain, from development through to hardware production to reuse and recycling. This allows us to put the focus on sustainability even at the product development stage, so energy efficiency is considered earlier, not just as part of the later development stages. Prototypes are assessed and optimized with a view to their subsequent disposal at the end of their lifetime. This has allowed Fujitsu to achieve reuse rates of over 99 % – well over the statutory rate of 75%. In Germany Fujitsu performs the return process of products from the market together with its partner AfB, which is a charitable organization.

Our manufacturing factory in Germany is state-of-the-art, which brings efficiency gains and competitive pricing. The Augsburg factory is environmentally efficient, and has achieved the coveted ISO5001 certification. We have about 1,600 permanent employees on site. The robustness of our industrial safety measures is documented by the fact that the rate of accidents at work is consistently low, and in 2014 was ten times lower than the industry average.

Re-usage and RecyclingIn all phases of the product life cycle, Fujitsu looks to reduce the impact on the environment. We are proud of our strong track record of re-usage and recycling of products, against which we set global and local targets. Fujitsu believes in Extended Producer Responsibility, which holds that producers bear responsibility for products not only at the design and manufacturing stage, but also at the disposal and recycling stages. We have achieved a 92% recycling rate of business ICT equipment at Fujitsu recycling centers globally.

Compared to 2016, Fujitsu Italy reduced energy consumption by 12.5% for the Milan office and 34.7% for Rome; producing an average reduction of 17%.

Since 2007 Fujitsu Italy is part of the Ecorit Consortium for WEEE disposal, in addition to answering our customer requirements for taking back waste electronic equipment, contract with certified local recycler like Raetech are also available.

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Ministero del LavoroThe Italian Ministry of Labor and Social Policies designs, implements and coordinates labor-market interventions to develop employment, and is responsible for the protection of labor, the adequacy of the social security system and social policies. Since 2016, the Ministry has worked towards a major organizational change, that of transferring the management of active and supervisory policies to two different institutions. With regards to IT systems, the Ministry will also operate, at least for the next two years, on the institutions’ behalf as part of a “pooling” arrangement.

As part of a reorganization process, the Italian Ministry of Labor decided to completely change the focus of its IT infrastructure management, in favor of a service-based approach and with a view to becoming a benchmark, not only for internal users, but also for organizations connected to the ministry.

Fujitsu was selected as a single partner for the digital transformation of technological infrastructure and related services. The company assumed responsibility for datacenter management and infrastructure maintenance, supporting the Ministry’s technicians in designing the new architecture.

Fujitsu is providing fleet management services to the Municipality of Rome. Rome is the largest and most densely populated municipality in Italy, covering an area of almost 1,300 square kilometers and with over 2.7 million inhabitants.

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Our Customers

Fujitsu in ItalyFujitsu manages the IT infrastructure that helps large and middle-sized companies run consistently and securely. Our work takes place largely behind the scenes, with much dedication. Fujitsu solutions are designed to contribute substantially to the social and ‘green’ goals of most public and private organizations.

Our work with the Public SectorIn many countries, Fujitsu conducts business with national governments and government-owned enterprises. Italy is no exception. We are supporting the modernization of several important governmental organizations. Besides services, the framework agreement that Fujitsu has with the central government since 2007 provides for essential end user services, servers, storage and client hardware while guaranteeing uptimes that are above market standards.

We deliver end user management and datacenter services as well as products to local administrations and support their primary sustainability goals, ranging from social themes (people) to environmental themes (recycling, energy efficiency).

We understand that working with government agencies and officials means that our operations and employees must apply the highest ethical standards and comply with all applicable laws and regulations. In particular, we apply a “Modello di Organizzazione e Controllo” which is designed to ensure transparency, accuracy and compliance with rigorous standards.

Fujitsu supported Bologna in a virtualization process to drive efficiencies in the area’s digital systems. Bologna District started a technological overhaul to increase the quality of IT services, in terms of both performance and reliability, while significantly reducing the organization’s IT management costs. Fujitsu provided a customized solution based on Zero Client devices and its PRIMERGY Server. The Customer expected PC administration costs to be reduced by at least 50%; and energy usage is expected to be reduced by a factor of 10.

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EducationFujitsu is working with several universities in Italy to innovate and modernize their IT infrastructure.

Università Cattolica del Sacro CuoreIn recent years, the Università Cattolica del Sacro Cuore – which boasts 5 campuses, 12 faculties, over 40,000 students and 4,000 teaching staff- initiated a process for the innovation of internal services and processes, with the aim of increasing the University’s flexibility and competitiveness in an increasingly competitive market. The modernization of the IT infrastructure, its governance process and a guaranteed level of service, are a solid basis for future IT development, for successful strategic change and for differentiation of the services offered with respect to the competition.

The Università Cattolica del Sacro Cuore appointed a single point of contact, Fujitsu, for the outsourcing of workstation management, infrastructure and applications with an innovative contract that was capable of leaving the client with the flexibility to schedule in technological developments.

By maintaining the focus firmly on users, the Università Cattolica del Sacro Cuore IT management has been able to change outsourcing methods without any penalties in terms of operating continuity, and even maintaining efficiency by means of strict SLAs at restricted costs.

Università Mediterranea di Reggio CalabriaThe Mediterranean University of Reggio Calabria was founded in 1967 and now has six departments and more than eight thousand students. In addition to its historic central building, almost all university facilities are located at the modern campus, including teaching and administrative facilities and 60 laboratories. The university aims to foster growth in Calabria and Italy as a whole through research, training and the quality of the services offered to students and the local area. It promotes the ethical and civil development of the community, innovation, the transfer of technologies and skills in partnership with business and social entities, cooperation with research institutions and national and international institutions.

The main goal of the IT Department at the Mediterranean University was to meet the communications, data processing and results sharing requirements arising from the Saf@med research project and the futuristic laboratory set up for its completion. Instead of allocating new, dedicated resources to the project, there was an opportunity to exploit the scope for optimization and flexibility inherent to virtualization.

The integrated components of the FUJITSU Integrated System PRIMEFLEX for VMware VSANappliance met the requirements for speed of implementation and flexibility deemed essential by the Mediterranean University.

“The platform created as a result of this project puts the Mediterranean University at the cutting edge in terms of facilities and infrastructure for food and agriculture research.”

Santo Marcello Zimbone, Director General, Mediterranean University of Reggio Calabria

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LUMSA Libera Università Maria Santissima Assunta (LUMSA) is a prestigious, internationally-recognized academic institution with approximately 6,000 students. At the heart of LUMSA lies the close bond between humanistic tradition, with the university’s Catholic roots, and technological innovation. Life at the University revolves around the following main faculties: Law, Economics, Politics and Modern Languages.

LUMSA is a non-state Italian university established on Catholic principles. LUMSA decided to consolidate its existing information systems and virtualize end-point clients since their management was becoming exceedingly complex and time consuming for its IT department.

Fujitsu SELECT Expert Partner, PCS Group, worked with LUMSA for implementing the FUJITSU Integrated System PRIMEFLEX for VMware vSAN, a hyper-converged architecture based on the Fujitsu Server PRIMERGY system, which supports more than 60 Fujitsu FUTRO Thin Clients for simpler management and greater flexibility.

Drawing on previous experience (the university had already activated a few hundred virtualized terminals), LUMSA turned its attention to thin clients, as these can be managed completely remotely from a single, centralized console. Thin Clients are more cost effective, flexible and easy to manage as compared to a standard desktop computer, helping enhance the level of security across the entire information system, as well as improving the versatility and dynamism required by the university’s teaching staff and students.

“We embarked upon a process of technological innovation, the final stage of which is the adoption of virtual servers and thin clients. These technologies have provided major advantages in terms of efficiency, maintenance, security, ease of use and energy conservation.”

Vincenzo Lezzi, CIO, Libera Università Maria Santissima Assunta

INFN PisaINFN (National Institute for Nuclear Physics) is a public body that promotes and coordinates research into the fundamental constituents of matter and carries out theoretical and experimental activities in the fields of sub nuclear, nuclear and astroparticle physics. The Pisa Division conducts research in close collaboration with various academic institutions in Italy, but mainly works with a number of international institutions equipped with particle accelerators, in particular CERN in Geneva. To analyze data, it has a computation model that is spread over several sites, providing its network of physicists with the computing and physical resources necessary for their work.

In terms of computing power INFN Pisa runs the second largest installation of the entire network of INFN institutes in Italy. The role of Tier2 institutions in the CMS research project requires a huge amount of data storage capability – easily accessible to the scientific community undertaking the analysis work.

Opting for a technological change from its existing infrastructure, INFN Pisa decided to expand its fleet of storage devices with the Fujitsu ETERNUS DX8700 system, which provides the bidirectional scalability that the institute was looking for. According to Alberto Ciampa, Head of the GRID Initiative and the Calculation and Networks Service at INFN Pisa: “The ability to activate new capabilities without the need for a costly redesign is an important added value for us. Fujitsu systems have demonstrated a remarkable capacity for gradual growth, especially in terms of additional controllers.” Future capacity expansions can be performed on the same machine.

“The Fujitsu solution has enabled us to maintain the level of performance guaranteed to date by our storage infrastructure, while gaining versatility and, ultimately, making cost savings,”

Alberto Ciampa, Head of the GRID Initiative and Calculation and Networks Service, INFN Pisa Division.

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Fujitsu work for the Private sector We work with clients in several markets, particularly financial services, transport and distribution, manufacturing, retail, healthcare, utilities and other sectors in order to support them in the modernization of IT and in their Digital transformation process.

We offer our customers energy efficient solutions which cut their environmental footprint, and impact their bottom line. We consider the energy efficiency of our solutions as one of our biggest assets, and often engage with our customers on how technology can reduce their environmental footprint.

MultipartnerMultipartner S.p.A. is an innovative SME operating in the advanced Information and Communications Technology (ICT) services sector. Established in 2002, the company provides 24/7 data protection and monitoring services to customers around the world. The company’s current ICT infrastructure is based on two delivery nodes located in datacenters in Italy more than 200 km apart and connected by two separate 1 Gbps fiber-optic LAN links.

Operating in the sensitive data protection and monitoring sector, Multipartner made the decision to switch to a virtual IT infrastructure, opting for VMware as a hypervisor. This decision involved implementing server architecture and storage featuring high levels of efficiency and flexibility and ensuring ‘always-on’ service.

With the support of the Filippetti Group, Multipartner implemented Fujitsu Integrated System PRIMEFLEX for VMware vSAN, a hyperconverged architecture featuring Fujitsu servers that are reliable and efficient, and which are easy to operate in the hypervisor environment.

By upgrading its platforms, Multipartner dramatically reduced the maximum time for potential data loss, thus ensuring the level of quality required for the strategic services provided to customers.

“With the previous architecture, there was a risk that the disaster recovery process would be aligned at midnight on the previous day. Now, thanks to virtualization and the new technologies incorporated in Fujitsu PRIMEFLEX for VMware vSAN, we have a near real-time disaster recovery system.”

Renzo Grandi, Head of ICT Services, Multipartner S.p.A.

Caffè MoakEstablished in 1967, Caffè Moak operates within the coffee-roasting and distribution industry. With over fifty years of experience, the company is now present in over fifty countries. Caffè Moak has achieved considerable success, with significant expansion initially throughout Italy and then abroad, conquering markets on five continents. This success has been achieved thanks to the new modernization and digital transformation projects that the company has embarked upon in its production and management departments.

As part of the delicate transition from a family business to an international company, Caffè Moak needed to upgrade its IT system architecture. Focused on expanding the target market and growing the business, the managers of Caffè Moak decided in 2016 to upgrade the company’s now obsolete IT system and adopt the SAP HANA environment, with a view to achieving real digital transformation. In the summer of that year, the company then embarked on a short but intense phase of analyzing the hardware platforms that were currently available on the market. Caffè Moak’s needs were not restricted to simply replacing the previously installed, obsolete blade architecture. Instead, they were focused on ensuring the necessary continuity and scalability to support the company’s growth.

After a brief analysis of requirements, which took place during the summer of 2016, a physical and virtual hybrid architecture named Fujitsu Integrated System PRIMEFLEX for SAP HANA® was designed and implemented. This consists of four Fujitsu Server PRIMERGY RX2540 (one of which is dedicated to supporting the physical SAP environment), one Fujitsu Storage ETERNUS

DX200 storage system and one ETERNUS CS200c backup appliance, managed with Commvault® software. The configuration was completed with several Brocade switches for the fiber channel and Ethernet.

“Thanks to the partnership with Fujitsu and CAT S.r.L, the design and implementation were precise and accurate. We now have a flexible and secure IT environment with the required scalability to support growth”

Maurizio Pisana - IT Manager, Caffè Moak

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SogeMiSogeMi is a corporation that manages all of Milan’s wholesale agrifood markets on behalf of the municipality (fruit and vegetables, fish, poultry and flowers). The company manages the premises and associated services, over an area covering around 6,800 square meters. About 8,000 people work within SogeMi spaces, buying and selling goods on behalf of their companies. About 500 trucks arrive each day to deliver various products, with around 4,000 buyers visiting to purchase goods to be distributed mainly to local markets, retailers and restaurants.

SogeMi’s IT structure is extremely contained but handles a number of critical applications, such as monitoring vehicles and people who access the trading spaces, collecting parking fees, administering real estate and producing daily price lists. The quantity of data generated has grown over time and required a switch to an automated and centralized solution for disk backup management. In addition, there was a need for deduplication and replication at a second company site, to provide top-level disaster recovery.

Having identified its requirements and performed a rapid analysis of the options on the market, SogeMi opted to install a pair of Fujitsu Storage ETERNUS CS800 systems at its two offices, located a few hundred meters apart and connected by fiber optic cables. “From a technical point of view, the decision came down to having two appliances that could independently automate the entire backup process,” says Guido Gandino, Head of ICT at SogeMi. “However, brand strength and the price-performance ratio were also key factors.” The new solution has brought a reduction of more than 50 percent in the resources needed for backup operations, which previously had to be performed largely manually. The support of Soteha, a Fujitsu SELECT Expert Partner, was essential for fast implementation and successful migration without the requirement for additional investments.

Thanks to the capabilities of the Fujitsu Storage ETERNUS CS800 and Soteha’s expertise, the new solution was installed without having to replace the existing backup software (Retrospect), meaning no additional investments were needed. In addition, the project was designed to integrate into SogeMi’s overall disaster recovery and protection policy, which calls for the replication of all settings and data, as well as backups on physical external hard drives, so that action can be taken even in particularly critical situations. SogeMi’s full satisfaction with the solution adopted and the support it received has led it to consider Fujitsu technology and Soteha’s expertise for future development of the datacenter, which is already in the planning stage. “The mix between technical features and the price-performance ratio were the reasons we chose Fujitsu products,” concludes Gandino.

Azienda Energetica RetiAzienda Energetica Reti – Etschwerke Netz, AEWnet, manages and measures electric power distribution in numerous municipalities of the Alto Adige region. It is also responsible for maintaining, upgrading and extending the public lighting network for the area around the cities of Bolzano and Merano. The company is part of Azienda Energetica – Etschwerke Group, an important firm in the Alto Adige area, which formed in 1897 and provides generation, transport, distribution and sale of electric power, as well as the distribution and sale of gas and heat.

System efficiency and reliability is a key factor in assuring the necessary operational continuity, which in turn ensures consistent service quality. To achieve this, Fujitsu supported the AEWnet’s datacenter modernization project.

Our PRIMERGY BX900 blade server responds in full to AEWnet’s infrastructure upgrade requirements in terms of expandability, load management, and optimizing the use of space and energy. The number of physical servers present in the datacenters has been cut down almost by half, whereas the additional resource availability has already enabled planning to begin on new service launches.

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KÜNZIFujitsu supported the IT modernization of Kunzi S.p.A., which specializes in the import and sale of products for home and professional kitchens, as well as leisure items. KÜNZI has a catalog of about 8,000 products from about 60 manufacturers around the world, ranging from small items to large products such as professional blenders, charcoal ovens and slicers.

“In six months we migrated our management system to SAP Business One on HANA, based on a Fujitsu platform. The speed and performance of the new environment has had a real impact on the business.”

Mirco Raschetti, Chief Operating Officer, KÜNZI S.p.A.

For a company like KÜNZI, its management system is at the heart of its business, which is largely built around a massive amount of documentation on relationships with partners, in KÜNZI’s case totaling about 14,500 entries. The obsolescence of its previous software and hardware – as well as the need to produce fast, more detailed analyses – led the company to migrate to SAP Business One on SAP HANA®. “More than half of our staff rely on this system for their daily work,” says Mirco Raschetti, Chief Operating Officer at KÜNZI S.p.A. “The ability to extract financial and commercial information in real-time to help guide our management decisions was a key prerequisite for the switch.”

The adoption of SAP Business One on SAP HANA, based on Fujitsu systems, met KÜNZI’s need to move forward and embrace innovation. The server’s processing capacity is such that there is still ample room to develop new procedures to improve the quality of employees’ work, although they are already able to produce analyses and reports that in the past had to be assigned to highly-skilled experts.

Novamont GroupFujitsu has also worked with the Novamont Group, a leader in the development and production of biodegradable and compostable bioplastics and biochemicals. In recent years, Novamont has grown significantly through a joint venture with Eni Versalis as well as important acquisitions. This meant that there were multiple backup operations at different sites, creating inefficiencies and a risk of data loss.

Fujitsu provided the Storage ETERNUS CS200c solution, which allows Novament to monitor backup operations from a single centralized console without risking data loss, especially at a local level. We achieved a time saving of 30 percent compared to before, while significantly increasing the ease and level of data protection. The solution was also able to withstand electrical outages, ensuring business continuity.

“We soon saw the reliability of the appliances, as Terni had a system crash because of a major power surge, but the problem did not affect the Fujitsu machines, allowing us to quickly restore the data structure from the local system.”

Marco Salvadeo, CIO and Planning & Control Manager, Novamont.

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Fujitsu philosophy: Identify, Protect, Defend, RespondThe Fujitsu growing portfolio of security solutions and services is designed to deal with the big picture, providing businesses with peace of mind that their security is in good hands while they get on with running their business. Fujitsu aims to be the trusted digital security services provider, helping its customers predict and respond to cyber threats, to protect business reputation with an Intelligence-led approach

Our key services lie in three areas:

■ Predictive Intelligent Threat Detection

■ Trusted delivery - expert-led Professional and Managed Security Services

■ Global 24x7 Monitoring & Response

Within Europe, Fujitsu has over forty years’ experience working with government, national security agencies and private sector customers protecting information in the most challenging of circumstances and environments.

GDPR: Threat or opportunity?There is a climate of fear about the EU General Data Protection Regulation, better known as GDPR, and it’s spreading not just across Europe, where it originates, but the world too. Some surveys show very high levels of anxiety within enterprises as well as low levels of readiness, especially global ones, about the potential fines that can be levied against those that fail to protect personal data from hackers. The headlines go straight for the worst case scenario: 4% of global turnover or €20 million, whichever is the greater. That’s a big threat. But it’s not the whole story.

At Fujitsu, we’re taking a more measured approach to GDPR. The run up to May 25th, 2018 (when GDPR finally comes into force) can be likened to the atmosphere to the Y2K scare which preoccupied business in the late 1990s. In fact, we believe that the 25th of May should be regarded as an opportunity. Approaching your preparations for GDPR merely to avoid getting penalized, is to miss the opportunity it represents. The regulation is a positive one that protects the rights of EU citizens in relation to the data that’s held about them. For business, it’s a unique chance for organizations to get closer to their customers by engaging with them and proving that they can be trusted with their data.

Just as importantly, GDPR will drive much needed improvements in the way that businesses protect ALL their sensitive information, not just personal data. Fujitsu is working to cut through the perceived threat of GDPR, and to reassure organizations that they can face the future with confidence. Huge fines will not be imposed on May 25th. If companies begin the journey to full compliance now, then they will be able to face the future with confidence.

Data Security and Privacy Today, many Corporate IT teams have lost control over their once zealously guarded domains. Employees are now able to make decisions regarding everything from hardware to software and the information they access – often without understanding the potential risks they are running: They just want to get their jobs done. This is when security becomes a business challenge, not an IT one.

At the same time, it is impossible to ensure that a business is 100 percent safe from attack. No sooner are system vulnerabilities detected and patched, then the next batch appears – in an ongoing arms race between hackers and security teams. To survive in this dog-eat-dog world, the best that most IT teams can hope for is to reduce the likelihood of an attack, and mitigate the effects of any attack that actually manages to breach their defenses. That involves ensuring that all software vulnerabilities are patched, that only current users have access to critical systems, and in general, making sure that systems are as watertight as possible, all the time – for example, blocking network access and changing system passwords immediately when employees leave the company.

With so many aspects to keep track of – it is no wonder that the most significant cyber threat is also the easiest to prevent – it is poor routine business practices. It is easy for IT teams to get buried in the details of managing security – when actually, to be effective, they need to keep an overview of the big picture. But with so many issues to deal with, it is no wonder that many companies struggle to find enough resources with the appropriate expertise.

The Fujitsu Approach

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Fujitsu PalmSecureAs a huge amount of personal information moves online, data security is paramount. The ‘Internet of Things’ is only possible with the trust of the public. In order to protect terminals and datacenters effectively from unauthorized access, Fujitsu has developed a biometric authentication system in the form of PalmSecure, based on palm vein patterns - which are unique to every person. The system is ten times more secure than scanning the iris of a human eye, one hundred times more secure than authentication using a finger print and one thousand times more secure than facial recognition. Currently there are more than 200 million PalmSecure users across the world relying on the solution for access control on buildings, safe rooms and datacenters.

Our Commitment to TransparencyFujitsu has a zero tolerance policy on bribery, corruption and illegal activities. This is part of the Fujitsu Way, which embodies the philosophy of the Fujitsu Group. Our Global Business Standards entails a “Global Policy on Anti-Bribery and Anti-Corruption”. In order to guarantee the long-term success of the business, it is crucial that the company continues to expand and maintain its compliance culture. To put our philosophy into practice, Fujitsu has defined appropriate guidelines, introduced standard processes and provided training resources globally.

In order to ensure that employees are familiar with the company’s expectations, Fujitsu has introduced mandatory training for all employees on the “Fujitsu Way” and “Global Business Standards” and on anti-bribery and corruption regulations, anti-trust and competition law.

Fujitsu Alert is our cross-company whistle-blower system. Fujitsu does not tolerate discrimination or retaliation measures directed at whistle-blowers who have acted in good faith. Internal auditing measures incorporate both the relevant compliance measures and systematic compliance considerations and focus on areas which are associated with particular risks from a compliance perspective.

Actual or suspected infringements are investigated by our specialist team which has been recently reinforced with external support where required and the investigations documented using a case management system. In case of infringement, the corporate compliance department issues recommendations for action and implementation is monitored by corporate compliance. A remediation process helps Fujitsu to resolve any weaknesses identified.

Everything – our compliance program, our brand, our cultural values and our corporate social responsibility activities – is driven by the Fujitsu Way. Based on this corporate philosophy, we have a global code of conduct: our Global Business Standards which provides for detailed guidance on how we must act so as to prevent breaches of laws and regulations in the different jurisdictions, maintain our own high standards of business conduct and protect the Fujitsu global reputation.

Human Rights Our vision is to create a better, fairer society through our products and services. Recently, the role of companies in upholding human rights has become clearer. Fujitsu is applying international standards, including the 2011 UN Guiding Principles on Business and Human Rights, to our business operations. In our daily business activities, we interact with a huge variety of stakeholders and touch millions of people every day. Fujitsu’s influence is far-reaching. We have a responsibility to use that influence to respect and uphold international human rights norms. In December 2014, we published the Fujitsu Human Rights Statement to show our commitment in this area. We are using a risk-based approach to human rights due diligence on our own operations and through our value chain, and will communicate the results through our global CSR report.

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Research & Development Fujitsu continues to invest in and collaborate in the area of research and development (R&D). The global R&D investment by Fujitsu Limited was 173.9 billion yen for year ended 31st March 2017, approximately 3,9% of Revenue.

Innovation isn’t just about improving technology, it can help people and machines learn together. Fujitsu developed an Automated Artificial Intelligence (AI) solution which has significantly accelerated the post manufacturing quality assurance of wind turbines. AI analyses images to identify patterns that may indicate manufacturing defects that could cause the blades to fail during operation. From using this AI technology Fujitsu reduced a 3 day process of removing the blades from the turbine and having a skilled engineer examine them for 6-8 hours, to an improved, more detailed 1.25 hour examination time period. Using computing power and sensor technology, Fujitsu delivered a radical step forward for Siemens Gamesain; representing an 80% boost in efficiency, improving what was previously a time-consuming and laborious task this AI technology allows the experts to focus on the sections with potential deviations. Innovation isn’t replacing the expert with a machine, it’s creating a highly skilled workforce that enhances accuracy and reduces costs without compromising safety.

In February, at Mobile World Congress 2018, Fujitsu showcased how it is at the forefront of the next wave of computing technology. With its pioneering work to accelerate the application of Quantum Computing concepts, visitors have been be able to see how Fujitsu addresses real-world business challenges across different industry sectors such as finance, chemistry, energy, and distribution.

Fujitsu will demonstrate its Digital Annealer computational architecture, which uses quantum-inspired digital circuits to more rapidly solve combinatorial problems. This revolutionary technology bridges the gap between classical computing architectures and quantum computers, providing practical yet impressive computing power that can be deployed in existing infrastructures.

Fujitsu Innovation

The Digital Annealer architecture employs conventional semiconductor technology with flexible circuit configurations, which allow it to handle a broader range of problems than current quantum computing technology can manage. Unlike quantum computers, Fujitsu Digital Annealer operates at room temperature, without the need for complex, expensive cooling solutions to reach very low temperatures close to absolute zero (-273 degrees Celsius). Digital Annealer also fits in a conventional datacenter rack, as opposed to quantum computers which require considerable amounts of costly underlying infrastructure in order to function at all. This makes the Digital Annealer ideal for combinatorial problem-solving scenarios with real-world applications, such as comparing molecular similarities for the development of new drugs, or for the optimization of investment portfolios.

At Mobile World Congress 2018 in Barcelona, Fujitsu also showcased the breadth of its mobile-enabling and digital transformation technologies and outline how the company is working with customers and partners on digital co-creation projects, demonstrating customer case studies under the theme of Human Centric Innovation – Digital Co-creation to showcase how Fujitsu is applying advanced technologies to deliver value to its customers across a range of industries, including automotive, manufacturing and transport.

Fujitsu Laboratories of Europe (FLE) is the local “face” of Fujitsu’s global laboratories’ organization in EMEIA, working with customers, collaboration partners and society as a whole to drive the evolution of ICT. Its project activity focuses on Future Mobile Communications and Wireless Standards, Big Data Processing and Linked Open Data, Social Innovations and Supercomputer Applications. Social Innovation has a particular emphasis on smart healthcare, aging society, security and privacy. FLE connects with some of Europe’s highest profile initiatives, including 5G Innovation Center - the world’s first research center dedicated to 5G, and the European Union’s largest ever research and innovation program, Horizon 2020.

Fujitsu World Tour: MilanThe Fujitsu World Tour is an annual roadshow where Fujitsu presents its new products, solutions and services portfolio. The 2017 World Tour was focused on “Human Centric Innovation: digital co-creation”.

“Co-creation” has always been central to the Fujitsu partnership approach. In a digital world, this becomes an imperative: bringing together previously unconnected fields of expertise to realize innovation and value creation at scale. On June 20th 2017, the annual Fujitsu World Tour took place in Milan and the event was an outstanding success. Over six hundred visitors, including customers, partners, employees, sourcing advisors and Journalists attended the event where senior leadership, industry and technology experts gave keynote speeches and break-out sessions.

This was a chance to really understand how digital is transforming business and fueling innovation, gain insight from industry experts, discuss the hot topics, get to grips with digital strategies and how to execute them and leave with new ideas and the energy to make them happen.

Break-out sessions during Fujitsu World Tour Milan included topics such as Digital Co-creation with Hybrid IT, Datacenter, Service Desk, GDPR, Digital Workplace, SAP Hana for Digital Co-Creation and end user services. The new generation of user devices not only boost productivity on the work floor, they also support users outside their offices. Ease of use, security and connectivity are central in a new generation of end user services. For us, Fujitsu World Tour is an excellent opportunity to discuss challenges and new technologies with our customers and partners.

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Case Study: Sensing Technology and an Aging PopulationAccording to the EU’s 2012 Aging Report, expenditure on long-term health care is set to double by 2060. Clinically led research project ‘Kiduku’, sees Fujitsu laboratories in Ireland collaborate with data analytic specialists, pioneering sensor technology with big data analysis helping the elderly live well for longer in their own homes. Our technology finds previously unseen health issues, by analyzing and connecting everyday events. From 2017 the technology will be implemented in homes and institutions to identify risks and provide support to medical practitioners.

“Congratulations to Fujitsu for seeking to embrace the issue of aging and technology. I am well aware, that to date the Tech sector seems to have largely ignored the opportunities presented by the aging population, which is a great pity as it is my firm belief that telehealth and telecare could really play a significant role in promoting and extending people’s independence. Well done to Fujitsu for continuing to carry the torch for exciting innovation in this crucial area”

Baroness Greengross OBE.

Globally, Fujitsu has 18,500 employees working in R&D and invests over $2bn annually in this area.

Basic

TexasSunnyvale

Beijing

Suzhou

Singapore

Prototyping Development

Japan

Shanghai

London

Munich

Dublin, Galway

Fujitsu Research ProjectsBig Data & Healthcare

Fujitsu Laboratories Europe Ltd. (FLE)UK and Spain

Fujitsu R&D GermanyFuture Lab

3083_05

Augsburg

Spain

Fujitsu Laboratories Europe (FLE) isheadquartered in the UK and works oninitiatives tailored to the region, thatreflect the diverse mix of countries andideologies. We opened a new FLE branch in Spain.The Data Analytics Research Center employshighly skilled researchers and engineers towork in collaboration with Fujitsu,universities and local centers of expertise.Focus areas include healthcare and theenvironment.

■

■

■ Our Ireland branches in Galway andDublin focus on research projects aroundBig Data and Healthcare.

Researchers in our 'Future Lab' have beenworking on a new IT security strategy knownas ‘Digital Sovereignty‘, designed to make amajor contribution to data protection. Developers in Germany are constantlyworking to further improve the energyefficiency of Fujitsu products. Comparedwith conventional systems, the PCs in theFujitsu ESPRIMO series are capable ofreducing energy costs by 70 percent thanksto our patented zero-watt technology.

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Since the establishment of the Fujitsu Environment Committee in 1981, we have achieved many milestones with regards to innovative technology and sustainability. For example, we launched the first Green PC on the market in 1993. At that time we were also the first to develop holistic concepts for manufacturing environmentally friendly

IT. Almost ten years later (2002), we started using lead-free soldering for mainboards, long before it was required by the RoHS guidelines of 2008. This is

additional proof of Fujitsu leadership in the sustainable manufacturing of IT components. From 2008 on, we launched a line of zero Watt products, another

breakthrough. The 0-Watt monitor was the first in a series of devices that do not require any electricity in stand-by mode.

But Green IT is not just a topic for today. We will continue to make IT more efficient, lower in cost and – most importantly – even more sustainable to

protect the environment. That is why Fujitsu has introduced the Green Policy, a resolute statement on sustainable improvement of our

corporate energy footprint. This applies for all our processes: from factory floor to the finished product, but also our internal and external policies to achieve the highest standards of sustainability.

Our 0-Watt LIFEBOOKS are an important part in the Fujitsu portfolio of workplace solutions. This technology is made possible with the combination of the special 0-Watt AC Adapter and dedicated LIFEBOOK models. When fully charged or when not plugged in, this combination does not use any energy. Standard power supplies consume energy even when the notebook is not operating (for example in suspend-to-disk or off-mode). Fujitsu’s 0-Watt AC adapter helps to reduce power consumption, as it cuts off the AC adapter from mains when the notebook is not operating. A noteworthy feature is that the adapter does not need to be charged every time. For a workplace laptop (typical use) that uses this technology, the amount of energy saved is on average 1.678Wh every year. The amount of CO2 emissions cut is 760 grams every year; a 93% reduction. The 0-Watt adapter is easily recognizable by its Green IT logo.

Green Technology

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Datacenters For Fujitsu, ‘Greening of IT’ and ‘Greening by IT’ are part of our path towards a more sustainable business. With our program ‘Reshaping the Datacenter’, we provide our customers with tools to achieve their energy efficiency goals. This of course translates to a datacenter that is standardized and virtualized, with the necessary measures to provide a platform that is always online and with the flexibility a modern business needs. We help organizations with analyzing their options, wishes and possibilities.

IT infrastructure remains a key area for reducing costs and improving efficiency, but the role of the datacenter in achieving energy goals is also important to many of our customers. In order to support their goals, we develop energy efficient IT products and provide professional services to support in the design, implementation and optimization of IT infrastructures.

Fujitsu PRIMERGY servers are a great example of our efforts. They lead the way in the SPECpower industry benchmarks and repeatedly acheive top scores from mono-socket, dual-socket and quad-socket up eight-socket systems.

Our customers benefit in many ways from using our datacenter products and services. Reduced energy consumption for servers pays an additional dividend as cooling costs for servers are also reduced. The Cool-Safe® Advanced Thermal Design makes it possible for our rack servers to operate in hotter environments, up to 45° Celsius inlet temperature (for example, an air cooled datacenter without aircon) than a typical datacenter, which lower the costs of cooling a room. This is very significant for medium-sized and large companies that are confronted with limited ventilation capacities on their datacenter premises. Of course, reducing the energy needed for cooling premises also reduces energy usage and CO2 emissions as well.

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Reducing Our Environmental Burden Continuing from Environmental Action Plan (Stage VII), Environmental Action Plan (Stage VIII) turns on two points, namely, “contributing to society” and “reducing the environmental burden of our business activities.”

In our business activities, we strive to reduce greenhouse gas emissions in the entire value chain in an aim to achieve the long-term zero emissions advocated in the Paris Agreement, and engage in efforts to reduce water usage, chemical emissions, generation of waste, and other environmental burdens.

Some years ago the environmental factors influenced our decision to move our main office in Milan into “Centro Leoni”, a building with LEED (Leadership in Energy and Environmental Design) Silver certification that led to a significant improvement in energy efficiency.

Internal Environmental Performance

As well as implementing energy saving solutions for our customers, Fujitsu is committed to the reduction of its own carbon footprint.

Environmental protection and sustainability have been top priorities at Fujisu for 80 years. Sustainability is firmly enshrined in our corporate philosophy, ‘The Fujitsu Way’. Fujitsu has been setting medium and long-term targets for more than 20 years as part of our Environmental Action Plan, and facing up to the challenge of conducting business in a sustainable and measurable way.

Greenhouse gas(GHG) emissions

reduced by

9.4%(Compared to FY 2013)

Datacenter PUE

5.5%improvement

(Compared with FY 2013)

Water usage

1.1%reduction

Key Achievements in FY 2016

Greenhouse gas(GHG) emissions

reduced by

9.4%(Compared to FY 2013)

Datacenter PUE

5.5%improvement

(Compared with FY 2013)

Water usage

1.1%reduction

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Clean energy from alternative sources and others initiatives in our officesIn 2007 we signed a partnership with LifeGate Energy, the first electricity company recognized by the Authority for Electricity and Gas that exclusively sells renewable energy for use in our offices.

Fujitsu Italy continues to use LifeGate Energy. We have avoided emitting into the atmosphere 186,975 kg of CO2 and with the Impact Zero LifeGate program we will compensate 8,169 kg of CO2 through carbon credits generated by:

1) Interventions of creation and protection of 1,825 square meters of forest in Madagascar

2) A renewable energy project from wind power plant in Gujarat in India.

Even if our environmental impact as a small company in Italy are relatively low, we pursue all possible initiatives to be “green oriented”, for example:

■ Central printing in the offices to reduce paper waste

■ Dispenser of purified water to reduce usage of plastic bottles

■ Encourage the choice of hybrid cars

■ Raise Fujitsu green image through our local company blog

■ Start using Bike Courier in Milan to reduce CO2 emissions.

We aim to reduce waste, promote recycling and train all our staff in compliant and sustainable operations. Energy usage in our office is reduced, structurally and the environmental awareness of our employees is constantly increasing.

ISO 14001 and other accreditationsWe work to globally-recognized ISO sustainability standards as an important aspect of our corporate citizenship. We comply with ISO 14001, which relates to environmental management and helps organizations to minimize the negative effects of their operations on the environment, comply with applicable Laws and regulations and to continually improve their results doing this. ISO 14001 is an industry standard and we are audited every year.

For us, ISO 14001 is mainly related to Laws and regulations concerning labor as Fujitsu Italy is primarily an office organization. Ecologically, the influence we have is limited as our industrial operations (industrial plant) are the responsibility of Fujitsu Germany. Still, we are committed to a multi year plan to decrease our carbon footprint. Every year, we review and formulate our environmental goals. Some of these are targets set by our international corporate headquarters.

The Fujitsu Group established an Environmental Management System (EMS) in accordance with ISO 14001 and implemented an Energy Management System (EnMS) for its site in Augsburg, Germany, certified according to the international standard ISO 50001. Fujitsu is listed on the Dow Jones Sustainability World Index and is highly ranked by Gartner for global low-carbon and environmental leadership.

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Community Investment and Development

Fujitsu Italy is committed to being a responsible and sustainable business, investing in the communities we operate in, and supporting vulnerable groups in society. We are part of a Responsible Business (RB) program throughout the EMEIA region.

Fujitsu helps organizations to manage their information security and continuity risks effectively, in line with their business strategy, providing flexibility in the way they work and enabling secure and resilient business. Fujitsu offers a full range of security services that comprises consultancy, implementation and managed security services backed by best-of-breed security technologies including our own developed security offerings such as PalmSecure and SURIENT.

As part of our responsible business journey, Fujitsu Italy would like to support communities on the topic of Cyber Safety. We are looking into ways to work with highest risk category such as children, teenagers and students, in order to provide them information and defense tools against cybercrime.

Digital Inclusion enables those who don’t have access to or knowledge of technology to use it to their advantage. This is another key topic for Fujitsu, as we believe that technology access to all society guarantees the best opportunities for the most vulnerable people. For this reason Fujitsu Italy is collaborating with associations that support Digital Inclusion.

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Investing in CommunitiesIn our materiality assessment 2018, Fujitsu Italy identified access to digital services as one of our top community action areas, where we can really make a difference as a technology company.

Informatici Senza Frontiere ONLUS is a non-profit organization with the objective of using IT knowledge and tools to provide practical help to those who live in a situation of poverty and marginalization. During Fujitsu World Tour in 2017, Fujitsu provided Informatici Senza Frontiere with a dedicated booth to showcase their projects focused on Digital Divide and recruit potential volunteers. We also promoted the partnership with ISF during a video interview with PierLorenzo Castrovinci, Resp. Regione Lombardia - Informatici Senza Frontiere, which we shared via our company social media channels.

The A.B.C. Associazione Bambini Cri du Chat helps people with Cri du Chat Syndrome and their families. It is a non-profit organization founded in October 1995 thanks to the commitment of parents. The association aims to spread information among families with children affected by the Cri du Chat syndrome in order to raise awareness of new scientific and therapeutic knowledge and findings, and tackle their feeling of isolation. In recent years Fujitsu Italy has donated annually a Notebook to support their fundraising activities.

Fondazione Adecco is a nonprofit Organization that develops projects in partnership with private and public companies to encourage inclusion in the workplace of people who have faced social disadvantage. During Fujitsu World Tour 2017 we hired as steward and hostess some of the members of Adecco’s project and we promoted our partnership with Fondazione Adecco per le Pari Opportunità via our company social media channels. We are continually developing our relationship with Fondazione Adecco for future inclusive collaborative projects.

Twice a year, before Christmas and before Easter, Fujitsu supports AIL activities for promoting and funding research against blood diseases.

Fujitsu employees and AIL volunteers sold poinsettias and Christmas sweets or Easter Eggs in the Fujitsu Milan building, which houses 2,000 workers, in order to support AIL and generate awareness around leukemia, lymphoma and myeloma.

After the large earthquakes that hit Italy and devastated the Amatrice region, Fujitsu fundraised using a voluntary donation of working hours in support of the population affected. The company matched the contribution raised and made the donation to “AMATRICE ALBA DEI PICCOLI PASSI” a non-profit association providing financial support to families with children with disabilities or who need after-school didactic support.

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ID-4823/04-2018