fso: fact or fiction? - a.v. powell & associates llc cfo 5-5-03 conference--fso fact or... · 3...

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FSO: FACT OR FICTION? Presented by Kathie Harris Mike Hopper Monday, May 5 th 1:15 PM 2003 Senior Living National CFO Workshop May 4-6, 2003

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Page 1: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

FSO: FACT OR FICTION?

Presented by

Kathie HarrisMike Hopper

Monday, May 5th

1:15 PM

2003 Senior Living National CFO WorkshopMay 4-6, 2003

Page 2: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

2

Future Service Obligation (FSO)

• Intended to recognize a loss when it is incurred

• Project future fees and future operating costs for the current residents

• Compare net future cost plus depreciation to deferred revenue

Page 3: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

3

FSO Limitations

1. Most G&A and marketing costs are excluded from the calculation, so it is a liquidation liability only

– As a result, most CCRCs do not record an FSO on their statements of financial position (over 95% of AVP clients have a negative FSO)

Page 4: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

4

FSO Limitations

2. Depreciation only reflects assets in service

– The calculation does not consider future replacement or maintenance costs so depreciation cost declines over projection period

Page 5: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

5

FSO Limitations

3. Net future costs are compared to deferred revenue

– This implies that the community has assets sufficient to back up deferred revenue, but many CCRCs have negative net assets on statement of financial position

Page 6: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

6

FSO Limitations

4. Refundable entrance fees that meet the criteria to amortize over building life are not considered a liability

– CCRCs that sell highly refundable contracts have large deferred revenue balances and huge negative FSOs (yet often have significant negative net assets)

Page 7: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

7

Empirical Observations

Conditions that have caused positive FSOs:– Significant increase in capital expenditures

• May be realistic that this event caused a loss when it occurred, but what if the expenditures were funded by contributions?

• If financed through borrowing, double effect on FSO due to interest expense and depreciation expense

– Significant increase in operating costs, not passed thru to monthly fees

• Parent corporation allocates a larger share of costs to CCRC

Page 8: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

8

Empirical Observations

Conditions that have caused positive FSOs:– Debt incurred for future expansion

• Interest expense is included in the calculation when it hits the financials, but deferred revenue expected from future expansion entrants is not included in the calculation

– Community moves towards rental contracts• As entrance fee population dwindles, deferred revenue

continues to amortize and decline, and becomes insufficient to cover net costs for remaining group

Page 9: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

9

Common Fallacy

“CCRC net assets are really net assets plus deferred

revenue”

Page 10: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

10

REALITY

• A positive FSO will reduce net assets• No FSO does not necessarily mean that

contracts are priced right or that the community is in good financial condition

• Negative net assets means that a CCRC is insolvent, just like with other entities, but not necessarily unable to meet its cash flow requirements

Page 11: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

11

The Crucial Financial Challenge

• Every year when setting the budget Board and management have to answer questions about (1)how much cash the CCRC should have, and(2)whether the fees are adequate

• Neither GAAP statements nor FSO can address this issue

• Actuarial studies are a necessity to make an informed decision

Page 12: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

12

Actuarial Studies for CCRCs

• Assess long-term solvency• Provide early warning of potential

problems• Evaluate pricing and reserves adequacy• Project cost of long-term liabilities such

as health care and refunds

Page 13: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

13

Inflation Drives Future Increases in Reserves: Revenue versus Expense

Sensitivity

-$40-$20

$0$20$40$60$80

$100$120$140$160

2003 2008 2013 2018 2023

Baseline4% vs 5%3% vs 5%No Inflation

Page 14: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

14

ASOP No. 3 Conditions forSatisfactory Actuarial Balance

• Developed by American Academy of Actuaries Committee on CCRCs

• Adopted by Actuarial Standard Board, July 1994

• Defines three criteria to be tested by:– Condition 1—Actuarial balance sheet– Condition 2—Cohort pricing analysis– Condition 3—Cash flow projection

Page 15: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

15

Condition 1: Funded Status > 100%

• Are the resources available for current residents greater than or equal to the actuarial present value of the expected costs of meeting all remaining obligations to such residents under their contracts, with appropriate provision for surplus?

• Laymen’s terms: Do the reserves held by the organization, which include liquid assets and PP&E, cover the shortfall between future costs and fees?

Page 16: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

16

Do Reserves and Fees for Current Residents Cover their Costs?

($ 0.8 million)Actuarial Deficit0.6 millionRefund Liabilities

26.6 millionNursing Costs21.0 millionAsst. Living Costs60.5 millionInd. Living Costs30.8 millionActuarial Reserves

$ 77.1 millionMonthly Fees

Page 17: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

17

AVP Benchmarks on Condition 1: Funded Status

80%

85%

90%

95%

100%

105%

110%

25th 50th 75th

1999 2000 2001

Page 18: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

18

Condition 2: New Entrant Pricing Surplus > 0%

• Does the sum of entry fees paid plus the actuarial present value of monthly fees equal or exceed the actuarial present value at occupancy of the costs for meeting all obligations for a typical cohort of new entrants, with appropriate provision for surplus?

• Laymen’s terms:will the combination of future monthly fees and entry fees cover the expected future costs of care and entry fee refunds for a group of new residents?

Page 19: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

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Do Entry and Monthly Fees for New Entrants Cover their Costs?

$ 7,256Actuarial Surplus ($)1.4%Actuarial Surplus (%)

( 505,590)- Cohort Liabilities

382,943Future Monthly Fees

( 3,699)- Expected Refunds$ 133,602Entry Fee

Page 20: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

20

AVP Benchmarks on Condition 2:New Entrant Pricing

-5%

0%

5%

10%

15%

20%

25th 50th 75th

1999 2000 2001

Page 21: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

21

Condition 3:Projected Cash Balances > $0

• Are positive cash balances projected with respect to current and future residents for a period of at least twenty years?

• Laymen’s terms:

is the facility projected to generate sufficient cash to pay its expenses?

Page 22: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

22

Calculation of 10-Year Projected Reserves

2.24x= 10-Year Reserve Change Factor

$ 14,050,000Initial Liquid Reserve Balance

Divided by

$ 31,472,000Projected Liquid Reserve Balance

Page 23: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

23

AVP Benchmarks on Condition 3:10-Year Reserve Increase Factor

0.0

0.5

1.01.5

2.0

2.5

3.0

3.5

25th 50th 75th

1999 2000 2001

Page 24: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

24

Why Use the Actuarial Process?

• Consistent• Comprehensive• Robust in handling facility uniqueness

(variations)• Procedural and applicable in real life• 20-year history of meaningful use

Page 25: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

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Key Work Products from Actuarial Study

• Actuarial report card provides an objective assessment of your organization’s results in comparison with others

• Mandate for Board-adopted pricing policies and objectives for management implementation

Page 26: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

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Actuarial Report Card

Caveat: Future fee increases must cover internal expense inflation or funded status may decline

A-Sufficient for Expected Utilization

Health Care Capacity

AThird2.44xProjected Cash Accumulation

BFirst1.4%New Entrant Pricing

B+Second99.3%Actuarial Funded Status

GradeQuartileResult

Page 27: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

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How Do You Determine Future Fee Adjustments?

• Fiduciary responsibility of the Board to assure adequate fees for long-term solvency

• Board should adopt policies on ranges for acceptable actuarial results from year to year

• For a 100% lifecare facility, set target:– Funded status of 103 to 105 percent– New entrant cohort surplus of 8 to 12 percent– 10-year cash projection increase of 1.70

• Targets will vary according to many factors• Budget fee adjustments to meet these targets

Page 28: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

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#1 Reason for Seeking Actuarial Analysis

• Market pressures force continual adjustments to contract offerings

• Desire to develop new contracts that are priced adequately as well as actuarially equivalent to each other (revenue neutral over the resident’s potential lifetime)

• Our experience is that residents choose contracts that best serve their financial interests

Page 29: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

Pricing Comparison of Case Study Contracts with AVP Benchmarks

-5%

0%

5%

10%

15%

Act

uaria

l Sur

plus

(D

efic

it)

95% R

efund

AVP 25th

Prorat

ed to

0%AVP 5t

hAVP 75

th

Page 30: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

Minimum Refund Changes to “Equalize” Case Study Fees

-5%

0%

5%

10%

15%

Act

uaria

l Sur

plus

(D

efic

it)

95% R

efund

95%->80

%95

%->60%

Prorat

ed to

0%

Page 31: FSO: FACT OR FICTION? - A.V. Powell & Associates LLC CFO 5-5-03 Conference--FSO Fact or... · 3 FSO Limitations 1. Most G&A and marketing costs are excluded from the calculation,

31

Summary

• Estimating the GAAP FSO is of minimal use• Trending GAAP FSO has marginal value• There is no known set of ratio criteria that

ensures and validates solvency• Methods to achieve satisfactory actuarial

balance have become the de facto standard for prudent stewardship