Friday 12th July 2013

Tees Valley Public Health Shared Services

Valuing the Difference Workshop

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Myers Briggs Type Indicator- provide a framework to:

1. Helps you to understand yourself and others2. There are no right or wrong3. Explores different styles4. Helps us to expect and value differences

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Myers Briggs Type Indicator• Showing preference for one of two

opposites on four dimensions (or in four different areas)

• when your preferred approach is used you generally feel most confident and natural

• we use both preferences at different times, but not both at once or with equal comfort and confidence

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MYERS-BRIGGS TYPE INDICATOR ( MBTI ) - HISTORY

• Based on C.G.Jung’s theory of personality types

• Two types of people, extroverts and introverts (where we get our energy)

• 10 years of research, subdivided extravert and introvert types into 8 types (mental functions)

• sensing versus intuition (how we process information)

• thinking versus feeling (how we make decisions)

• Myers and Briggs built on Jung’s research – extended model by adding judging and perceiving dichotomy (how we deal with the outer world)

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MBTI Four Dimensions

IIntrovert EExtrovertiNNtuitive SSensing

TThinking FFeeling

PPerception JJudging

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Energy

RM 3-7

EXTRAVERSION INTROVERSION

Being energised through contact with other people or

through engaging in activities (the outer world)

Being energised through ideas, quiet times,

or solitude

(the inner world)

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Where do you prefer to focus your attention. How are you energised?

E (Extrovert)Initiating

◦ Sociable, congenial, introduce people

Expressive◦ Demonstrative, easier to know, self

revealing

Gregarious◦ Seek popularity, broad circle of friends

Active◦ Interactive, want contact

Enthusiastic◦ Lively, energetic, seek spotlight

I (Introvert)Receiving

◦ Reserved, low key, are introduced

Contained◦ Controlled, harder to know, private

Intimate◦ Seek intimacy, one to one, find

individuals

Reflective◦ Onlooker, prefer space

Quiet◦ Calm, enjoy solitude, seek

background

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How are you energised?

E Prefer to communicate by

talking Work out ideas by talking

them through Learn best by doing or

discussing Have broad range of

interests Sociable and expressive Readily take initiative in

work and relationships

I Prefer to communicate in

writing Work out ideas by reflecting

on them Learn best by reflection and

mental ‘practice’ Focus in depth on their

interests Private and contained Take initiative when the

situation or issue is very important to them

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Talking in a Group

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E’s may think I’s are withholding information when they are processing internally.

I’s may think E’s are changing their minds when they are processing a decision verbally

Something to be aware of ……

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How do you take in information?S (Sensing)Concrete

– Exact facts, literal, tangible

Realistic– Sensible, matter of fact, seek

efficiency

Practical– Pragmatic, results orientated

Experiential– Hands-on, trust experience

Traditional– Conventional, customary, tried

and tested

N (iNtuition)• Abstract

– Figurative, symbolic, intangible

• Imaginative– Resourceful, inventive, seek

novelty• Conceptual

– Ideas orientated• Theoretical

– Seek patterns, hypothetical, trust theories

• Original– Unconventional, different,

new and unusual

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How do you take in information? S Present realities Factual and concrete Focus on what is real and actual Observe and remember details Build carefully and thoroughly

towards conclusions Understand ideas and theories

through practical applications Trust experience

N• Future possibilities• Imaginative and creative• Focus on patterns and

meanings in data• Remember details when

they relate to a pattern• Move quickly to

conclusions, follow hunches

• Want to clarify ideas and theories before putting them into practice

• Trust inspiration

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S’s may think N’s are changing the subject when they are generating new possibilities

N’s may think S’s are unimaginative when they are being realistic about practical matters

Something to be aware of ……

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“A frequent mistake Intuitive types make in communicating about change is to assume that the amount of information that convinced them of the need for change will be sufficient for the sensing type”.

Sue G Clancy Developing leaders

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Two ways of making decisions(Judgement)

Feeling Decisions- Makes decisions based on

personal values and convictions

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Thinking Decisions- Makes decisions based on objective analysis and logic

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How do you prefer to make decisions?T (Thinking)Logical

◦ Impersonal, seek impartiality, objective analysis

Reasonable◦ Truthful, cause and effect, apply

principles

Questioning◦ Precise, challenging, want discussion

Critical◦ Sceptical, want proof

Tough ◦ Firm, tough minded, ends orientated

F (Feeling)Empathetic

◦ Personal, seek harmony, central values

Compassionate◦ Tactful, sympathetic, loyal

Accommodating◦ Approving, agreeable, want harmony

Accepting◦ Tolerant, trusting, give praise

Tender ◦ Gently, tender hearted, means

orientated

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How do you prefer to make decisions?T Analytical Use case and effect

reasoning Solve problems with logic Strive for an objective

standard of truth Reasonable Can be ‘tough minded’ Fair – want everyone to

be treated equally

F Empathetic Guided by personal logic Assess impacts of decisions

on people Strive for harmony and

positive interactions Compassionate May appear ‘tender hearted’ Fair want everyone to be

treated as an individual

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T’s may think F’s are over personalising when they focus on the impact on the individual

F’s may think T’s are harsh and cold when they take a detached problem solving point of view

Something to be aware of ……

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T’s - Business before relationship. Its about what makes sense.

F’s - Relationship before business. What matters is harmony.

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And finally….approach to life

JUDGING PERCEIVING

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Which lifestyle do you prefer?J (Judging)Systematic

◦ Orderly, structured, dislike diversions

Planned◦ Future focused, advanced planner, like firm

plans

Early starting◦ Motivated by self discipline, steady

progress, late start stressful

Scheduled◦ Want routine, make lists, procedures help

Methodical◦ Plan specifics tasks, note subtasks,

organised

P (Perceiving)Casual

◦ Relaxed, easygoing, welcome diversions

Open ended◦ Present focused, go with flow, make flexible

plans

Pressure prompted◦ Motivated by pressure, bursts and spurts,

find early starting unstimulating

Spontaneous◦ Want variety, enjoy the unexpected,

procedures hinder

Emergent◦ Plunge in, let strategies emerge, adaptable

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Which lifestyle do you prefer?J Scheduled Organise their lives Systematic Methodical Make short and long term

plans Like to have things decided Try to avoid last minute

stresses

PSpontaneousFlexibleCasualOpen endedAdapt, change courseLike things loose and open to changeFeel engergised be last minute pressures

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J’s may think P’s are lazy or procrastinating when they are trying to keep their options open

P’s may think J’s are rigid and controlling when they are structuring and organising

Something to be aware of ……

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Perceivers try to avoid pain through adapting and harmonising with the environment.

Judgers seek to avoid painful experiences through judging and controlling their environment

Isabelle Briggs Myers and Peter B Myers

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Doesn’t type fence you in?‘For most people really understanding their own type in particular and other people’s type in general is a releasing experience rather than a restricting one. It sets one free to recognise ones own natural bent and to trust one’s own potential for growth and excellence with no obligation to copy anyone else, however admirable that person may be in his or her own different way’.

Isabel Myers

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ISTJ13.7%

M: 19.7%F: 8.6%

ISFJ12.7%

M: 7.0%F: 17.7%

INFJ1.7%

M: 1.6%F: 1.7%

INTJ1.4%

M: 2.5%F: 0.5%

ISTP6.4%

M: 10.8%F: 2.5%

ISFP6.1%

M: 3.7%F: 7.9%

INFP3.2%

M: 3.6%F: 2.8%

INTP2.4%

M: 4.1%F: 1.0%

ESTP5.8%

M: 8.2%F: 3.7%

ESFP8.7%

M: 6.1%F: 11.0%

ENFP6.3%

M: 5.1%F: 7.5%

ENTP2.8%

M: 3.6%F: 2.1%

ESTJ10.4%

M: 11.6%F: 9.5%

ESFJ12.6%

M: 6.0%F: 18.5%

ENFJ2.8%

M: 2.0%F: 3.4%

ENTJ2.9%

M: 4.3%F: 1.7%

UK population type table

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MBTI - Applications

Dealing with Change

Careerdevelopment

Team frustrations

Communicationand meetings

Facilitation and presentation

skills

Careerdevelopment

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Type Differences During Change

Groups: IS, EN, IN, ES

During times of change:–what do you need–what do you bring–what irritates you

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Differences During Change

Groups: ST, NT, SF, NF

–What do you need to ‘sell you a change idea ?’

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Type and ‘selling’ an idea

feelingthinking

sensing

iNtuition

SF -will form bond of loyalty to idea or person

ST -will focus on meeting practical needs

NT -will test competence during interaction

NF – will look for shared values

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What Each Preference Needs During Organisational Change

Extraversion

Time to talk about what is going on.Involvement - something to do.Communication, Communication, Communication.To be heard - to have a voice.Action, getting on with it, keeping up the pace.

Sensing

Real data - why is change occurring?Specifics and details about what exactly is to change.Connections between the planned changes and the past.Realistic pictures of the future that make the plans real.Clear guidelines on expectations, roles and responsibilities - or the opportunity to design them.

Introversion

Time alone to reflect on what is going on.To be asked what they think about things.Thought-out, written communication and one-on-one discussions.Time to think through their positions before discussions or meetings.Time to assimilate changes before taking action.

Intuition

The overall rationale - the global realities.A general plan or direction to play around with and develop.Chances to paint a picture of the future - to create a vision that works for them.Options - general direction but not too much structure.Opportunities to participate in designing the future, to influence the changes.

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Use a type framework to understand that……...

differences between people are natural: not something you can change

all type preferences are positive: no aspect of preference is better or worse

the other persons preference may be directly opposite to your natural preference

the other persons preferences are clues as to how they want to be worked with / related to

their behaviour may have nothing to do with their type preference

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MBTI Golden Rules• It is a measure of preferences – not skills, abilities or

behaviour• There are no better or worse types – all types have

strengths and weaknesses• Everyone uses both aspects of each dimension – but it

takes more energy to use non-preferred dimensions• Your reported type can be overwritten by you because

you are the best judge of your own personality type• Use the MBTI as a starting point for discussion and

understanding, not an end in itself

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RecapI know your type!- Understand strengths and weaknesses

Understand other types - And possible areas for conflict

Apply to your relationships- At work and at home