Frank Bentley bentley@mit.edu

Employment Yahoo UX Research, Sunnyvale, CA 2016-present Senior Principal Researcher, Communications Products

- Leading User Research at Yahoo for all Communications products (Yahoo Mail, Messenger, Flickr) and Yahoo View

- Conducting generative and evaluative research, participating in strategic planning and design reviews representing user perspectives

- Building prototypes of new communications systems and testing them in longitudinal field studies

2014-2016 Principal Researcher, Communications & Search - Lead the User Research team for the Communications Products

organization (2016) and the Search Organization (2015). - Ran 25+ studies directing the design and strategy for a new strategic search

product. Yahoo Labs, Sunnyvale, CA 2013-2014 Principal Research Associate, Mobile Sensing and User Behavior Research

- Studied teen use of mobile phones both qualitatively and quantitatively and translated results into implications for a variety of product teams throughout the company

- Created a system called Pair App for paired mobile messaging and distance presence

- Designed, developed and field tested MyChannel service which created personalized television-based news broadcasts through a Chromecast-based on news, weather, sports, and social data from the cities you care about most.

Motorola Mobility Applied Research Center, Libertyville, IL 2011-2013 Principal Staff Research Scientist, Core Research

- Designed, developed, and publicly launched location-based video storytelling platform StoryPlace.me. Worked with partners from WTTW Chicago and WNET NYC to source professional content to seed the system.

- Created the Health Mashups system in partnership with Humana, GA Tech, and KTH and ran 90-day, 60-user study leading to strong business interest from Humana

- Worked closely with design and engineering team on wearables and created several widgets for what would become the Moto360 watch. Helped with wearables study from our design organization.

Motorola Labs, Schaumburg, IL 2008-2011 Principal Staff Research Scientist, Experiences Research Lab

- Created TuVista system for mobile sports video. Deployed at Paralympics, South American Cup Semi-Finals, and with the Denver Broncos

- Explored inter-generational communication, leading to the design and implementation of Serendipitous Family Stories

2005-2007 Senior Staff Research Scientist, Social Media Research Lab

- Explored a variety of “Ambient Communications” related concepts through rapid prototyping and field evaluation.

- Led research that led to MotoBLUR, the world’s first socially aggregated phonebook that combined contacts from several leading social networks and aggregated all communication history in one place. Successfully pitched concept to several mobile operators and to Facebook, who modified their API for us.

- Launched ZoneTag system with Yahoo Research Berkeley that allowed users to automatically geotag photos taken on their camera phones and post them to Flickr with related auto-suggested tags. Motorola’s first public beta application.

2003-2005 Senior Research Scientist, User Centered Solutions Lab

- Explored personal content organization through several field and lab studies as well as iterative prototype development and testing

- Created world’s first metadata-based file system for a mobile phone and launched it on several mobile platforms (Java-based OS, P2K (100M+ phones), Linux-Java (Asian market). Enabled users to easily find photos by location, month, season, tag, etc.

2000-2002 Intern, Applications Research Lab

- Created multimodal application for finding personal photos. Used voice queries to select photos from a large personal repository based on location, time, date, people in the photo, and sharing history.

- Created multi-party video chat solution for use on a high bandwidth Access Grid network.

1998-2000 Intern, Healthcare Communications Solutions

- Designed feature set and interactions for V2 of the DocLink System - Created 2-way pager-based application for DocLink, allowing doctors to

securely view patient alerts and lab values and to forward them to other colleagues for consultation.

Stanford, Stanford, CA 2016-present Visiting Lecturer, Computer Science Department (HCI).

- Designed and lectured course CS 377U: Understanding Users in the Spring term 2016

- Taught again in Spring 2017, planned to re-run in Spring 2018 MIT, Cambridge, MA 2006-present Visiting Lecturer / Research Affiliate (Created course 21w.789: Building Mobile Experiences), Comparative Media Studies Department.

- Designed and lectured the world’s first Mobile Human Computer Interaction course. It has grown from 19 students the first year to over 150 today. (In-person class has run from 2006-2015)

- Created the first MOOC from the Comparative Media Studies department, bringing my Mobile HCI class to over 75,000 students throughout the world. (EdX course has run in 2014, 2015, and 2016 – planned for Sp 2017)

- Developed novel ways for online students to engage with each other including peer graded pitch videos, online Google Hangouts-based poster and demo sessions, and peer graded project milestones.

- Mentored CMS Masters students and participated in joint research projects. 2001-2002 Research Assistant, Vision Interface Project, Artificial Intelligence Lab

- Explored an area I coined Perceptive Presence, allowing people to be peripherally aware of friends/family/coworkers through physical ambient devices in the home.

- Built a framework for creating Perceptual User Interface applications that is as easy to program as a typical GUI and used similar metaphors (spatial selection, number of people present in a room, speech present, etc.).

2000-2001 Undergraduate Researcher, Intelligent Room Project, MIT AI Lab

- Created a web and tablet-based interface to control a smart home / smart meeting room

- Explored communications practices in an intelligent environment and opportunities for rooms and houses to provide increased awareness of non-copresent others.

1999-2000 Undergraduate Researcher, Narrative Navigation Project, MIT Media Lab

- Created tools to visualize Galvanic Skin Response / Electrodermal Activity and pressure to measure engagement while watching a television program.

- Worked with producer from PBS to track multiple users’ responses to a documentary about poverty in Philadelphia.

Publications Books

Building Mobile Experiences. Frank Bentley, Edward Barrett. 2012. MIT Press. September 2012.

Books in Progress Mobile User Experience Research: A Practical Introduction Sunny Consolvo, Frank Bentley, Eric Heckler Morgan and Claypool Publishers, 2017. Katie and Frank Make Vegan Donuts Blurb, 2017 Journal Articles J1: Beyond the bar: the places where location-based services are used in the city. Frank Bentley, Henriette Cramer, Jörg Müller. 2014. Pervasive and Ubiquitous Computing. J2: Health Mashups: Presenting statistical patterns between wellbeing data and context in natural language to promote behavior change. Frank Bentley, Konrad Tollmar, Peter Stephenson, Laura Levy, Brian Jones, Scott Robertson, Ed Price, Richard Catrambone, Jeff Wilson. 2013. Transactions on Computer Human Interaction (TOCHI).

J3: An Introduction to Research in the Large. Henriette Cramer, Mattias Rost, Frank Bentley. 2011. Introduction Article to Special Issue on 'Research in the Large' of the International Journal of Mobile Human-Computer Interaction. J4: The Use of Mobile Social Presence. Frank Bentley, Crysta Metcalf. IEEE Pervasive Computing. Oct-Dec 2009

J5: Examining Presence and Lightweight Messaging in a Social Television Experience. Crysta Metcalf, Gunnar Harboe, Noel Massey, Joe Tullio, Guy Romano, Elaime M. Huang, and Frank Bentley. ACM Transactions on Multimedia Computing, Communications and Applications (ACM TOMCCAP). Volume 4, Issue 4. October 2008. J6: Perceptive Presence. Frank Bentley, Konrad Tollmar, David Demirdjian, Kimberle Koile, Trevor Darrell. 2003, IEEE Computer Graphics and Applications, Volume 23, Issue 5 Peer Reviewed Conference Papers (Generally ~20% accept rates) C1: Third Wave Livestreaming: Teens' Long Form Selfie. Danielle Lottridge, Frank Bentley, Matt Wheeler, Jason Lee, Janet Cheung, Katherine Ong, Cristy Rowley. In Proceedings of Mobile HCI 2017. C2: Understanding Secondary Content Practices for Television Viewing. Frank Bentley. In Proceedings of ACM TVX 2017. C3: Comparing the Reliability of Amazon Mechanical Turk and Survey Monkey to Traditional Market Research Surveys. Frank Bentley, Nediyana Daskalova, Brooke White. In CHI 2017 EA (Case Study). C4: It's All About Coupons: Exploring Coupon Use Behaviors in Email. Nediyana Daskalova, Frank Bentley, Nazanin Andalibi. In CHI 2017 EA (Case Study). C5: “If a person is emailing you, it just doesn’t make sense”: Exploring Changing Consumer Behaviors in Email. Frank Bentley, Nediyana Daskalova, Nazanin Andalibi. Processings of CHI 2017. C6: SearchMessenger: Exploring the Use of Search and Card Sharing in a Messaging Application. Frank Bentley, Tejas Peesapati. In Proceedings of CSCW 2017. C7: Understanding Video Rewatching Experiences. Frank Bentley, Janet Murray. In Proceedings of ACM TVX 2016 C8: Ephemeral Photowork: Understanding the Mobile Social Photography Ecosystem. Barry Brown, Frank Bentley, Saeideh Bakhshi, David A. Shamma. Proceedings of the International Conference on Web and Social Media (ICWSM) 2016.

C9: "I thought she would like to read it": Exploring Sharing Behaviors in the Context of Declining Mobile Web Use. Frank Bentley, Tejas Peesapati, Karen Church. In Proceedings of CHI 2016. C10: On-Demand Biometrics: Studying Cross-Device Login. Christian Holz, Frank Bentley. In Proceedings of CHI 2016. C11: The 32 Days of Christmas: Understanding Temporal Intent in Image Search Queries. Frank Bentley, Jofish Kaye, David Ayman Shamma, John Alexis Guerra-Gomez. In Proceedings of CHI 2016. C12: Embedding User Understanding in the Corporate Culture: UX Research and Accessibility at Yahoo. Maria Stone, Frank Bentley, Brooke White, Mike Shebanek. In Extended Abstracts of CHI 2016, Case Study. C13: Sharing (and Discussing) the Moment: The Conversations that Occur Around Shared Mobile Media. Ying-Yu Chen, Frank Bentley, Christian Holz, Cheng Xu. In Proceedings of Mobile HCI 2015. C14: "I'm just on my phone and they're watching TV": Quantifying mobile device use while watching television. Christian Holz, Frank Bentley, Karen Church, Mitesh Patel. In Proceedings of ACM TVX 2015. C15: The Composition and Use of Modern Mobile Phonebooks. Frank Bentley, Ying-Yu Chen. In Proceedings of CHI 2015. C16: Reducing the Stress of Coordination: Sharing Travel Time Information Between Contacts on Mobile Phones. Frank Bentley, Ying-Yu Chen, Christian Holz. In Proceedings of CHI 2015. C17: MyChannel: Exploring City-Based Multimedia News Presentations on the Living Room TV. Frank Bentley, Jofish Kaye, Karolina Buchner. TVx 2014. C18: Together Alone: Motivations for Live-Tweeting a Television Series. Steven Schirra, Huan Sun, Frank Bentley. In Proceedings of CHI 2014. C19: The Power of Mobile Notifications to Increase Wellbeing Logging Behavior. Frank Bentley and Konrad Tollmar. CHI 2013. April 2013. C20: Mobile Health Mashups: Making sense of multiple streams of wellbeing and contextual data for presentation on a mobile device. Konrad Tollmar, Frank Bentley, and Cristobal Viedma. 2012. Pervasive Health 2012.

C21: Drawing the city: Differing perceptions of the urban environment. Frank Bentley, Henriette Cramer, Santosh Basapur, and William Hamilton. 2012. CHI 2012. C22: StoryPlace.me: The path from studying elder communication to a public location-based video service. Frank Bentley and Santosh Basapur. 2012. CHI 2012 Case Study. (Nominated for best paper, top 5%) C23: Promoting Intergenerational Communication Through Location-Based Asynchronous Video Communication. Frank Bentley, Santosh Basapur and Sujoy Kumar Chowdhury. 2011. Ubicomp 2011, Beijing, China. September 2011 C24: Contacts 3.0: Bringing together research and design teams to reinvent the phonebook Frank Bentley, JoEllen Kames, Rafiq Ahmed, Lauren Schwendimann, Rhiannon Sterling Zivin. 2010, ACM SIGCHI Conference on Human Factors in Computing Systems (CHI) C25: TuVista: Meeting the Multimedia Needs of Mobile Sports Fans Frank Bentley, Michael Groble. 2009, ACM Multimedia, Human-Centered Multimedia Track. C26: Ambient Social TV: Drawing People Into a Shared Experience Gunnar Harboe, Crysta Metcalf, Frank Bentley, Joe Tullio, Noel Massey, Guy Romano. 2008, ACM SIGCHI Conference on Human Factors in Computing Systems (CHI) C27: Location and Activity Sharing in Everyday Mobile Communications Frank Bentley, Crysta Metcalf 2008, ACM SIGCHI Conference on Human Factors in Computing Systems, alt.chi C28: Sharing Motion Information with Close Family and Friends Frank Bentley, Crysta Metcalf 2007, ACM SIGCHI Conference on Human Factors in Computing Systems (CHI) C29: Personal vs. Commercial Content: The Similarities Between Consumer Use of Photos and Music. Frank Bentley, Gunnar Harboe, and Crysta Metcalf. 2006, ACM SIGCHI Conference on Human Factors in Computing Systems (CHI)

C30: Intelligent Multimedia Content Management on Mobile Devices. Bhavan Gandhi, Alfonso Martinez, Frank Bentley. 2004, IEEE International Conference on Multimedia and Expo. C31: Face-responsive interfaces: from direct manipulation to perceptive presence. Trevor Darrell, Konrad Tollmar, Frank Bentley, Neal Checka, Loius-Phillipe Morency, Ali Rahimi and Alice Oh. 2002, Ubicomp Workshop Papers W1: Weather-in-a-Box: Exploring Physical Representations of Internet Information. Frank Bentley and Cheng Xu. CHI 2016 Workshop on Attending to Objects as Outcomes of Design Research. W2: Conversations In, Through, and Around Media Objects. David Ayman Shamma, Barry Brown, Frank Bentley, Saeideh Bakhshi. CHI 2015 workshop on Between the Lines: Reevaluating the Online/Offline Binary. W3: Designing From Data: A Case Study From the Health Mashups Service. Frank Bentley and Konrad Tollmar. MobileHCI workshop on Informing Future Design via Large-Scale Research Methods and Big Data. August 2013. W4: Investigating the Place Categories Where Location-Based Services Are Used. Frank Bentley. CHI 2013 Workshop on Geographic Human Computer Interaction. April, 2013. W5: Personal Health Mashups: Mining significant observations from wellbeing data and context. Frank Bentley, Konrad Tollmar, and Cristobal Viedma. CHI 2012 workshop on Personal Informatics in Practice: Improving Quality of Life Through Data. May, 2012. W6: From the Small to the Large: Learnings from the development of Serendipitous Family Stories/StoryPlace.me. Frank Bentley, Santosh Basapur, and William Hamilton. Ubicomp 2011 Workshop on Research in the Large. September, 2011. W7: Reminiscing Through Location-based Asynchronous Video Communication. Frank Bentley, Santosh Basapur, and Sujoy Kumar Chowdhury. CHI 2011 Workshop on Bridging Practices, Theories, and Technologies to Support Reminiscence. May, 2011. W8: Involving Seniors in Ethnographic-style Work: Initial findings from a study on long-distance communication Frank Bentley, Gunnar Harboe, Pallavi Kaushik

CHI2010 Workshop on Senior Friendly Technology: Interaction Design for the Elderly W9: Rapid Prototyping and Field Evaluation of Mobile Experiences. Frank Bentley and Crysta Metcalf. CHI 2009 Workshop on Mobile User Experience Research: Challenges, Methods & Tools. April, 2009. W10: A time to glance: Studying the use of mobile ambient information. Frank Bentley, Joe Tullio, Crysta Metcalf, Drew Harry, Noel Massey. 2007, Pervasive Workshop on the Design and Evaluation of Ambient Information Systems. W11: Flexible Views: Annotating and finding context-tagged mobile content. Frank Bentley and Crysta Metcalf. 2006 Ubicomp Workshop on Pervasive Image Capture and Sharing. W12: Ambient Mobile Communications. Frank Bentley, Pallavi Kaushik, Nitya Narasimhan, and Ambiga Dhiraj. 2006, CHI Workshop on Mobile Social Software. W13: Beneficial and Disruptive Seams in Mobile Communications. Prashant Velagaleti and Frank Bentley. 2005, Ubicomp Workshop on The Spaces Inbetween. Conference Posters / Demos "It's kind of like an extra screen for my phone": Understanding everyday uses of consumer smart watches. Steven Schirra and Frank Bentley. In Extended Abstracts of CHI 2015.

GluBalloon: An Unobtrusive and Educational Way to Better Understand One's Diabetes. Angelika Dohr, Jeff Engler, Frank Bentley. Poster/Demo/Video at Ubicomp 2012, Pittsburgh, PA USA. September 2012.

Serendipitous family stories: using findings from a study on family communication to share family history. Frank R. Bentley, Sujoy Kumar Chowdhury. Proceedings of the 12th ACM international conference adjunct papers on Ubiquitous computing, 2010

Social Groups and Music Capital - Applying Theory and Research in Design. Crysta Metcalf, Frank Bentley, Gunnar Harboe, and Vivek Thakkar. 2005, Ethnographic Praxis in Context (EPIC).

Products / Public Betas

Yahoo Search A new Yahoo Search app guided by 25+ studies that integrated rich cards from Yahoo Mail, providing easy access to upcoming information extracted from messages. 2015

StoryPlace.me A location-based service that notifies users via vibration when they walk near the location of a video story. 2011-2013

TuVista (Broncos Country Mobile) A mobile sports video solution that delivers on-demand multi-angle instant replays with player stats and bios within 30 seconds of a play. 2009-2011

MOTOBLUR The first push-based social networking aggregator that integrates all social updates and messages in the native phone book on the device. Had tens of millions of users. 2009-2012

ZoneTag J2ME Client A system that geotagged photos for Flickr based on GSM Cell ID localization and suggested relevant tags to apply to the photo based on that location. In collaboration with Yahoo! Research Berkeley. 2006-2010 TileFile A mobile photo-sharing system that provided a stream of photos from friends. A Motorola Ventures collaboration. 2007-2009 Media Finder A metadata-based navigation system for photos and music on our early camera phones. Allowed searching by date, location, and use-based metadata. Tens of millions of users. 2005-2009

DocLink A solution to securely send patient alerts to two-way pagers of doctors and support staff. 1999-2001

Objects Weather-in-a-box (2014): Weather-in-a-box provided weather forecasts for multiple cities via a physical display meant to mimic the mobile application, yet be glanceable in the home.

Beacon (2013): Beacon was an in-home device that aggregated medical information and home-state from a variety of wearable and smarthome sensors and provided a simple one-button interface to share these with medical professionals or caretakers. The button would glow if potentially troublesome patterns were detected.

Ambient Social TV (2006): Ambient Social TV placed a color-changing light on top of the television that could indicate when many people in your network were watching a show, or would slowly blink if someone had invited you to watch a show with them.

Perceptive Presence Lamp (2002): The Perceptive Presence lamp used computer vision to identify if people were present in a remote workspace and if they were “busy” or not (talking, intensely focused, with other people). This state would be conveyed on a paired lamp in a reomte collaborator’s workspace.

Patents Issued: PI1: Method and Apparatus for Creating Short Video Clips of Important Events. Frank Bentley, Michael Groble. US Patent Number 9,646,648. PI2: Method and Apparatus for Acquiring Content-Based Capital Via A Sharing Technology. Crysta Metcalf, Frank Bentley. Patent Number 9,305,087. PI3 Multimedia device for providing access to media content. Frank R. Bentley, Gunnar F. Harboe, Crysta J. Metcalf, Guy G. Romano, Vivek V. Thakkar. U.S. Patent No. 8,560,553. 15 Oct. 2013.

PI4 Method and system for generating a play tree for selecting and playing media content. Gunnar Harboe, Frank Bentley, Crysta Metcalf, Vivek Thakkar. Patent Number 7,685,154 PI5 Display Screen with Graphical User Interface. Frank Bentley. Patent Number D732,558 PI6 Display Screen with Graphical User Interface. Frank Bentley. Patent Number D707,696 PI7 Method and apparatus for acquiring content-based capital via a sharing technology. Crysta Metcalf and Frank Bentley. U.S. Patent No. 9,305,087. April, 2016. Patent Applications: PA1: Methods and systems for determining query date ranges. FR Bentley, JN Kaye, DA Shamma, JAG Gomez. US Patent App. 14/804,835 PA2: Predicting Content Consumption Christian Holz, Frank Bentley, Ayman Farahat US 20160335645 A1 PA3: Method and System for Automatically Generation of Personalized Applications. Frank Bentley, Kent Lyons, Christian Holz. US Patent Application Number 2015/0379152 A1 PA4: Displaying a Statistically Significant Relation. Frank R. Bentley, Paul C. Davis, Jianguo Li, Di You. US Patent Application Number US 2014/0200906 A1 PA5: Selectively Receiving Media Content (filing 1). Benedito Fonseca, Kevin Baum, Jeffrey Bonta, George Calcev, Michael Needham, Frank Bentley. US Patent Application Number:US 2012/0079059. PA6: Selectively Receiving Media Content (filing 2). Benedito Fonseca, Kevin Baum, Jeffrey Bonta, George Calcev, Michael Needham, Frank Bentley. US Patent Application Number:US 2012/0079062. PA7: Contextually Relevant Media Bundle. Frank Bentley, Sujoy Kumar Chowdhury. US Patent Application Number: 20120079058. PA8: Selectively Receiving Media Contant. Benedito Fonseca, Kevin Baum, Jeffrey Bonta, George Calcev, Michael Needham, Frank Bentley. US Patent Application Number: 2012/0079059.

PA9: Aggregated View of Local and Remote Social Information. Frank Bentley, Rafiq Ahmed, JoEllen Kames, Lauren Schwendimann. US Patent Application Number:20090209286. PA11: System and Method for Providing Status Information of a Multimedia Broadcast Receiver on an Ambient Device. Frank Bentley, Noel Massey, Joe Tullio, Gunnar Harboe, Crysta Metcalf, Guy Romano PA12: Multimedia Device For Providing Access to Media Content. Frank Bentley, Gunnar Harboe, Crysta Metcalf, Vivek Thakkar, Guy Romano PA13: Method and Apparatus of Determining Access Rights to Content Items. Jerome Picault, Frank Bentley, David Bourne, Nocolas Lhuillier, Crysta Metcalf, Joseph Wodka. US Patent Application Number: 2007007369

Panels PAN1 TVX 2017 Closing Panel. Hilversum, Netherlands. June 2017. PAN2 How do innovators create services and products that push the vision forward? MIT Health and Wellness Innovation Mini-Conference. Cambridge, MA. January 2013. PAN3 The Curse of Choice: How will users find my app? SIGGRAPH Asia 2012. Singapore. November 2012. PAN4 Building Relationships between Industry and Academia. Mobile HCI 2012. San Francisco, CA. September 2012. PAN5 Digital Storytelling: Empowering Students in the 21st Century. National Council of Teachers of English. Chicago, Illinois. 2011. PAN6 Going Mobile: Is Portable Media Finally Here? Streaming Media East 2010. New York, New York. May 2010. PAN7 Future Technology for Older Adults Senior Friendly Technologies: Interaction Design for the Elderly workshop at CHI 2010. Atlanta, GA. April 2010. PAN8 Collaborating Across the Corporate Divide. Rafiq Ahmed, Frank Bentley, JoEllen Kames. Design For Mobile Conference. Lawrence, Kansas. September 2008.

PAN9 Envisioning the Mobile Future. Jared Benson, Frank Bentley, Marcus Grupp, Neil Pfeiffer. Design For Mobile Conference. Lawrence, Kansas. September 2008.

Invited Talks T1 Exploring changing uses of personal email accounts. Dub Seminar at University of Washington. November, 2016. T2 "Once in a while I get people messages": Exploring changing uses of personal email accounts. Cornell Tech Connective Media Lunch. September, 2016. T3 Understanding Mobile Use. Great Lakes Software Excellence Conference. 2016. T4 Understanding Mobile Use. UC Berkeley Cognitive Science Students Association. 2016. T5 Mobile Usability. Stanford CS 247. Winter 2016. T6 Improving Access to Personal Informatics: Moving beyond numbers and graphs. Keynote at New Frontiers of Quantified Self: finding new ways for engaging users in collecting and using personal data Workshop at the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing (Ubicomp) September 7, 2015 Osaka, Japan. T7 Understanding Mobile Device Use. Stanford HCI Seminar on People, Computers, and Design. Stanford, CA. February, 2015 T8 Mobile Experiences. Mayeu@Tica: People and Experiences that are Transforming Education. Lima, Peru. October, 2014. T9 Innovate to educate – Educate to innovate: Building up from innovative experiences. Bogota, Colombia. May, 2014. T10 Building Mobile Experiences at Yahoo. Massachusetts Institute of Technology. October, 2013. T11 Mobile Health Mashups. Rutgers University. October, 2013. T12 Building Mobile Experiences. Rutgers University. October, 2013. T13 Building and Evaluating Mobile Experiences. Cornell Tech. October, 2013.

T14 Mobile Health Mashups. Persuasive Interaction Design class at the IIT Institute of Design. February, 2013. T15 Building Mobile Experiences. University of Chicago Mobile App Challenge Colloquium. February, 2013. T16 Ambient Communications. Microsoft Research. Redmond, WA. January, 2013. T17 Building and Evaluating Mobile Experiences. CMSC 23001: Mobile Sensing, Computing, and Interaction. University of Chicago. January, 2013 T18 Building and Evaluating Mobile Experiences. University of Illinois Urbana Champaign class CS.465: Principles of User Interface Design, Implementation, and Evaluation. December, 2012. T19 Building Mobile Experiences. Boston CHI. Monster, Cambridge, MA. October, 2012. T20 Building Mobile Experiences. Affective Computing for Mobile HCI. Istanbul, Turkey (Sponsored by British Council). September, 2012. T21 Human Computer Interaction Research Methods. CMS.791: Media Theories and Methods II. MIT Comparative Media Studies. Cambridge, MA. 2012 T22 StoryPlace.me: Sharing Family History Through Location-Based Video Stories. The New Arts of Documentary. MIT Comparative Media Studies. Cambridge, MA. 2012 T23 Location-Based Intergenerational Storytelling. Applied Storytelling Workshop. MIT Media Lab. Cambridge, MA. 2012 T24 Building Mobile Experiences: StoryPlace.me. ID2216 Developing Mobile Applications. KTH University (Royal Institute of Technology). Stockholm, Sweden. 2012 T25 Unique Properties of Mobile Computing. CMSC 23001: Mobile Sensing, Computing, and Interaction. University of Chicago. 2012 T26 Building Mobile Experiences. Design For Mobile 2010

T27 Building Mobile Experiences. Michigan State University World Usability Day. 2010 T28 Ambient Mobile Micro-coordination: Putting Presence and People in the Loop Dartmouth Computer Science Colloquium 2009 T29 Rapid Prototyping and Field Evaluation as Risk Mitigation in Mobile Product Development. Mobile Monday Chicago. 2009 T30 Mobile Social Presence: How, When and Why People Use Contextual Information. Nokia Research Center, Palo Alto. 2008 T31 The Design of Mobile Social Applications DePaul Class HCI440 (Usability Engineering) 2008 T32 Truly Mobile Applications: Designing for Location, Media Capture, and Social Connectivity IIT Institute of Design, Interaction Design class 2007 T33 Truly Mobile J2ME Applications: Location, Media Capture, and Social Connectivity MotoDev Summit, San Jose, California 2007 T34 Mobile Application Development IIT Class IPRO350 2007 T35 Sharing Motion Information with Close Family and Friends Yahoo! Research Berkeley CHI Sampler 2007 T36 Investigating Contextual Ties Between Photos and Music Yahoo! Research Berkeley Brain Jam 2006

Press Why Yahoo Thinks It’s Time to Blow Up Your Inbox. Steven Melendez. Fast Company. 5/19/2017. https://www.fastcompany.com/40419395/why-yahoo-thinks-its-time-to-blow-up-your-inbox Experto de Yahoo dará conferencia en Lima esta noche. (Yahoo expert will give a talk in Lima tonight) El Comercio. 10/28/2014. http://elcomercio.pe/tecnologia/actualidad/experto-yahoo-dara-conferencia-lima-esta-noche-noticia-1767266 Investigador de Yahoo dictará conferencia en Lima sobre aplicación de tecnologías móviles en la educación. (Yahoo Scientist will give a talk in Lima about applications of mobile technologies in education) Sophimania. 10/18/2014. http://www.sophimania.pe/index.php?option=com_content&view=article&id=23050:investigador-de-yahoo-dictara-conferencia-en-lima-sobre-aplicacion-de-tecnologias-moviles-en-la-educacion&catid=163:apps-y-software&Itemid=714 Frank Bentley, maestro de los genios de las 'Apps’ (Frank Bentley, teacher of the app geniuses). Nicolas Bustamante Hernandez. El Tiempo. 9/14/2014. http://www.eltiempo.com/estilo-de-vida/educacion/frank-bentley-maestro-de-los-genios-de-las-apps/14529755 Apple Seeks a Swift Way to Lure More Developers. Rachel Metz. Technology Review. 6/3/2014. http://m.technologyreview.com/news/527821/apple-seeks-a-swift-way-to-lure-more-developers/ LOS SMARTPHONES SON UNA DE LAS HERRAMIENTAS MAS EFICACES PARA FORTALECER LA COMUNICACION//TECNOLOGIA COMUNICACION Y SOCIEDAD NTN 24. Ciencia, Salud, y Technologia. 5/28/2014. http://colombia.mmi-e.com/serviciommi?type=tv&fecha=2014-05-28&id=24614 Clases de innovación al estilo Yahoo (Innovation Classes, Yahoo Style!) Angélica María Cuevas Guarnizo. El Espectador. May 10, 2014. http://www.elespectador.com/noticias/educacion/clases-de-innovacion-al-estilo-yahoo-articulo-491618 A dos clic de distancia, lo que ha querido estudiar (At two clicks away, whatever you want to study). Natalia Estefania Botero May 12, 2014. El Colombiano. http://www.elcolombiano.com/BancoConocimiento/A/a_dos_clic_de_distancia_lo_que_ha_querido_estudiar/a_dos_clic_de_distancia_lo_que_ha_querido_estudiar.asp

Expertos apuestan por educación innovadora para formar creativos del mañana. (Experts bet on innovative education to train the creative of tomorrow). Agencia Efe. May 8, 2014. http://www.caracol.com.co/noticias/internacionales/expertos-apuestan-por-educacion-innovadora-para-formar-creativos-del-manana/20140508/nota/2215292.aspx Dear digital diary – lifelogging in the internet age. Leo Hickman. The Guardian. 12 August 2012. http://www.guardian.co.uk/technology/2012/aug/12/lifelogging-dear-digital-diary?newsfeed=true Why Don't We Check-In At More Places We Care About? Allison McCann. BuzzFeed. July 2012. http://www.buzzfeed.com/atmccann/why-dont-we-check-in-at-more-places-we-care-about

Teaching Experience Undergraduate: CS377U: Understanding Users. Stanford University. Spring 2016, Spring 2017. 21w.789 Communicating with Mobile Technology, Massachusetts Institute of Technology, 2015, 2014, 2013, 2012, 2011, 2010, 2009 21w.780 Mobile Communications, Massachusetts Institute of Technology 2006, 2007 Graduate: Building Mobile Experiences, University of Zurich Summer School. 2011. CSC 540 Software Development for Mobile and Wireless Systems, DePaul University 2010. Online/MOOC: 21w.789x Building Mobile Experiences, Massachusetts Institute of Technology. 2017, 2016, 2015, 2014 (over 120,000 registered students)

Professional Service Organizing Committees:

• TVx 2015 Program Chair • Mobile HCI 2012 Panels Chair

• Mobile HCI 2011 Poster Chair • HotMobile 2008 Poster and Demo Chair

Associate Editor for:

• PACM on Interactive, Mobile, Wearable and Ubiquitous Technologies (2016-present)

Reviewer for:

• ACM Multimedia ’06 ’07 ’09 ’10 ’11 ’12 ’13 • WWW ’09 ‘11 • ACM CHI ’08 ’09 ’10 ’11 ’12 ’13 ’14 ’15 ’16 ‘17 • ACM CSCW ’10 ’12 ’14 ’16 ‘17 • Joint Conference on Digital Libraries ’08 ’09 ’10 ‘11 • Ubicomp ’10 ’11 ’12 ’13 ’14 ’15 ‘16 • Pervasive ’10 ’11 ‘12 • Mobile HCI ’10 ’11 ’12 ’13 ’14 ’15 ’16 • DIS ’12 ‘14 • EuroITV ’11 ‘12

Program Committee for:

• CHI ‘17 • CSCW ‘17 • CHI WIP ’12 ‘13 • DIS ‘14 • Euro ITV ’12 ‘13 • Joint Conference on Digital Libraries ’08 ’09 ’10 ‘11 • Mobile HCI ’11 ’16 ‘17 • ACM Multimedia:

o Applications Track ’07 o Human-Centered Multimedia Track ‘09 o Multimedia Interactions and Applications Track ‘12 o Area Chair for Multimedia HCI ‘13

• Pervasive ’11 ‘12 • SIGGRAPH ’12 (Mobile Jury Member) • TVX ‘14 • Ubicomp ’14 ’15 ‘16 • WWW ‘09

Workshops Organized:

o Int'l Workshop on Urban, Community, and Social Applications of Networked Sensing Systems at SenSys ‘08

o Research in the Large: Using App Stores, Markets, and other wide distribution channels in UbiComp research at Ubicomp 2010

o Video interaction - Making broadcasting a successful social media at CHI 2011

o Workshop on Mobile Wellness: Collecting, Visualizing and Interacting with

Personal Health Data at Mobile HCI 2011

o 2nd Workshop on Research in the Large at Ubicomp 2011

o 3rd Workshop on Research in the Large at Mobile HCI 2012

o 4th Workshop on Research in the Large at Mobile HCI 2013

o Workshop on Interactive Content Consumption at ACM TVX 2016.

Hack Awards Yahoo Corporate Hack Day Overall Champion, Winter 2014 Finalist, Spring 2013, Fall 2013, Summer 2014, Fall 2014, Summer 2015, Fall 2015 MIT Media Lab Health and Wellness Innovation Hack Week Best Use of Data, Winter 2013 Most Audacious Goal/Potential for Impact, Winter 2013 Finalist, Winter 2012

Education MIT, Cambridge, MA M.Eng, Electrical Engineering and Computer Science. 2003. Artificial Intelligence Lab, Advisors: Trevor Darrell and Konrad Tollmar Thesis: “A Widget-Based Architecture for Perceptive Presence” MIT, Cambridge, MA S.B., Electrical Engineering and Computer Science, 2002. President, Tau Beta Pi honors society

Language Skills Native English Speaker Conversational Spanish

Research Skills Ethnographic Studies, Grounded Theory, Affinity Analysis, Contextual Inquiry, Diary Studies, Experience Sampling Method, Contextual Probes, Content Analysis, Rapid Prototyping, Participatory Design, Field Studies, Longitudinal Studies, Research in the Large, Instrumentation/Analytics, Service Design, Wireframing, Mechanical Turk.

Technical Skills Java Development, Android Development, MySQL, iOS development, Play Framework, Tomcat, HTML/CSS, Hadoop/Hive

Domain Expertise Communication Services, Location-based Services, Social Networks, Mobile Sensing, Activity Recognition, Wearables, Watches, Content Analysis and Search, Mobile Health, Sports Video, Storytelling, Reminiscing Systems.

Outside Pursuits Tutor at 826CHI (a K-12 writing center in Chicago) 2006-2009 Distance Running: Completed the Chicago Marathon 2006, Walt Disney World Marathon 2009 VP, Programs, MIT Club of Chicago 2008-2012 VP, MIT10, MIT Club of Chicago 2004-08 MIT Educational Counselor (Interviewer of prospective students) 2003-present Mentor, Motorola/Rolling Meadows/Wheeling High School FIRST Robotics Team 2004 Mentor, MIT/Cambridge Rindge and Latin High School FIRST Robotics Team 1998-2002