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FRAMEWORK FOR IMPLEMENTING
DESIGN BUILD PROJECT DELIVERY
SYSTEM IN ROAD INFRASTRUCTURE
PROJECTS IN INDONESIA
Anak Agung Diah Parami Dewi
ST (Civil), M.T (Construction Management)
Submitted in fulfilment of the requirements for the degree of
Doctor of Philosophy
School of Civil Engineering and Built Environment
Science and Engineering Faculty
Queensland University of Technology
Australia
2013
Framework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesia i
Abstract
Public infrastructure, particularly road infrastructure, has a very strong
linkage with the economic growth of a nation. Currently, road infrastructure in
Indonesia is inadequate to cover the vast area of the whole country. The condition of
the roads, in general, is far from satisfactory. In addition, the growth of new road
construction has been very slow. Due to these circumstances, there is an urgent need
for the Indonesian government to accelerate the provision and maintenance of road
infrastructure.
Road infrastructure projects in Indonesia are currently delivered using the
design-bid-build (DBB) approach. In the DBB project delivery system, the design
and the construction are contracted separately. Although the DBB approach is
deemed fairer to the contractors, it may not be able to create value for the
infrastructure owner. Its lengthy procurement periods often result in less desirable
outcomes such as excessive costs, unsatisfying quality and time delays.
A review of the literature found that there is an alternative project delivery
system that can overcome the drawbacks of the DBB project delivery system, namely
the design-build (DB) project delivery system. The DB project delivery system is
perceived to have better performance than other project delivery systems. To
implement the DB project delivery system, it is necessary to know the stakeholders‟
understandings of the concept of the DB project delivery system, barriers to
implementing the system and factors that can promote the system. While research
into this area has involved many researchers, there is no critical mass of information
specifically related to the Indonesian situation. Studies based on road infrastructure
client/owner/ agency perspectives on the potential implementation of the DB project
delivery system in Indonesia have not been previously undertaken. The lack of
research intention in this area is particularly surprising as the DB project delivery
system has not been implemented yet in road infrastructure projects in Indonesia.
Increased awareness of the potential implementation of the DB project delivery
system in Indonesia is needed. Moreover, there has been limited research into the
hierarchy and relationships among the factors that can promote the implementation
of the DB project delivery system.
This thesis, therefore, was aimed to develop a framework to guide the potential
implementation of the DB project delivery system in Indonesian road infrastructure
projects by investigating the stakeholders‟ understandings of the concept of the DB
project delivery system, the barriers to implementing the system and the factors that
can promote it. While it is acknowledged that there has been little research on the DB
project delivery system, particularly the in Indonesian context, there has also been
limited research into the hierarchy and relationships among the factors that can
promote the potential implementation of such a system.
Delphi questionnaires were distributed to the panel of selected experts who
were derived from the Ministry of Public Works, National Development Planning
Agency, universities and the Construction Services Development Board. The survey
aimed to identify the stakeholders‟ understandings of the concept of the DB project
iiFramework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesia
delivery system, barriers to implementing the system and factors that can promote
the system. Pair-wise comparison questionnaires were distributed to the same expert
panel, and were then analysed using Interpretive Structural Modelling, to identify the
hierarchy and relationships among the factors that can promote the potential
implementation of the DB project delivery system. The results supported the
development of the model for implementing the DB project delivery system in
Indonesian road infrastructure projects.
The research found that the road infrastructure project stakeholders in Indonesia have
a good understanding of the concept and advantages of the DB project delivery
system. Several barriers to the potential implementation of the DB system were also
identified. These barriers are related to regulations, client‟s capabilities, other
stakeholders‟ capabilities, and adaptability. To overcome the barriers and to promote
the potential implementation of the DB project delivery system, fourteen factors
were identified. Those fourteen factors form a six level framework for the potential
implementation of the DB project delivery system for road infrastructure
development in Indonesia. Legislative authority, on the first level, is the foundation
for implementing the DB project delivery system. This would be the basis for
adjusting and improving relevant regulations and processes, and establishing the
relevant agency‟s management vision and support for adopting or implementing the
system. This is then followed by acceptance of change by the internal agency‟s staff
and communication with the affected external parties. Training on the DB project
delivery system should be conducted with all the parties involved. Such training can
be expected to lead to a number of necessary developments including the availability
of adequately trained staff in the agency, the support and acceptance of other
stakeholders and industry providers, and enhanced communication and knowledge
sharing among the participants, which in turn would facilitate a pilot project
Keywords: Design-build project delivery system, barriers to potential
implementation, promoting factors, Indonesian road infrastructure projects
Framework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesiaiii
Table of Contents
Abstract ....................................................................................................................................................i
Table of Contents .................................................................................................................................. iii
List of Figures ........................................................................................................................................vi
List of Tables ....................................................................................................................................... vii
List of Abbreviations ..............................................................................................................................ix
Statement of Original Authorship ........................................................................................................... x
Acknowledgements ................................................................................................................................xi
CHAPTER 1: INTRODUCTION ....................................................................................................... 1
1.1 Research Background .................................................................................................................. 1
1.2 Research Aim and Objectives ...................................................................................................... 3 1.2.1 Significance of the Research............................................................................................. 4 1.2.2 Research Scope ................................................................................................................. 4
1.3 Structure of the Thesis ................................................................................................................. 5
CHAPTER 2: LITERATURE REVIEW ........................................................................................... 7
2.1 Introduction .................................................................................................................................. 7
2.2 Design-Build Project delivery system in Road Infrastructure projects ........................................ 7 2.2.1 Alternative Project Delivery Systems ............................................................................... 8 2.2.2 Countries that Use the DB Project Delivery System ...................................................... 12
2.3 Understanding The Design-Build PrOject Delivery System ...................................................... 17 2.3.1 Concept of the Design-Build Project Delivery System................................................... 18 2.3.2 Advantages of the Design-Build Project Delivery System ............................................. 24 2.3.3 Barriers to Implementing the DB Project Delivery System ............................................ 31
2.4 Road Infrastructure and Its current Project Delivery System in Indonesia ................................ 36 2.4.1 Indonesian Road Infrastructure Project Demand and Supply ......................................... 36 2.4.2 Current Project Delivery System in Indonesian Road Infrastructure Projects ................ 39 2.4.3 Use of the DB Project Delivery System in Indonesia ..................................................... 41 2.4.4 Stakeholders in Indonesian Road Infrastructure ............................................................. 42
2.5 Factors for promoting the DB Project Delivery System ........................................................... 45 2.5.1 Regulation ....................................................................................................................... 45 2.5.2 Capability of Client and Other Participants .................................................................... 49 2.5.3 Management ................................................................................................................... 51 2.5.4 External Conditions ........................................................................................................ 53
2.6 Summary .................................................................................................................................... 55
CHAPTER 3: RESEARCH DESIGN ............................................................................................... 57
3.1 Introduction ................................................................................................................................ 57
3.2 Research Questions .................................................................................................................... 57
3.3 Selection Of Research Method .................................................................................................. 59
3.4 Description Of Selected Research Method ................................................................................ 62 3.4.1 Delphi Questionnaire Survey .......................................................................................... 63 3.4.2 Pair-Wise Comparison Survey ........................................................................................ 68
3.5 Summary .................................................................................................................................... 75
ivFramework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesia
CHAPTER 4: POTENTIAL IMPLEMENTATION OF THE DB SYSTEM:
STAKEHOLDERS’ UNDERSTANDING, BARRIERS AND PROMOTING FACTORS .......... 77
4.1 Introduction................................................................................................................................ 77
4.2 Delphi Process ........................................................................................................................... 77 4.2.1 Formation of Panel Experts ............................................................................................ 78 4.2.2 Distribution of the Delphi Questionnaires ...................................................................... 80 4.2.3 Analysis .......................................................................................................................... 82
4.3 Stakeholders‟ Understanding Of The DB Project Delivery System (Concept And Advantages)83 4.3.1 Delphi Round 1 Rating Scores ....................................................................................... 83 4.3.2 Delphi Round 2 - Considering the Ratings ..................................................................... 90
4.4 Barriers to Implementing DB Project Delivery System ............................................................. 98 4.4.1 Delphi Round 1 Rating Score ......................................................................................... 98 4.4.2 Delphi Round 2 – Considering the Ratings .................................................................. 100
4.5 Factors That Can Promote THE POTENTIAL Implementation of Project Delivery System .. 103 4.5.1 Delphi Round 1 Rating Score ....................................................................................... 103 4.5.2 Delphi Round 2 – Considering the Ratings .................................................................. 106
4.6 Summary .................................................................................................................................. 110
CHAPTER 5: MODEL FOR IMPLEMENTING DB PROJECT DELIVERY SYSTEM ........ 113
5.1 Introduction.............................................................................................................................. 113
5.2 Description of the Data Collection Process ............................................................................. 113 5.2.1 Profiles of Experts ........................................................................................................ 114 5.2.2 Development and Distribution of the Questionnaire .................................................... 115
5.3 Developing the ISM-based model ........................................................................................... 116 5.3.1 Structural Self-Interaction Matrix ................................................................................. 116 5.3.2 Reachability Matrix ...................................................................................................... 119 5.3.3 Level Partition .............................................................................................................. 122 5.3.4 Development of Structural Model ................................................................................ 124 5.3.5 Driving Power- Dependence Diagram .......................................................................... 127
5.4 Summary .................................................................................................................................. 128
CHAPTER 6: FINDINGS AND DISCUSSION ............................................................................. 130
6.1 Introduction.............................................................................................................................. 130
6.2 Stakeholders‟ understanding oF the db project delivery system .............................................. 130 6.2.1 Understanding the Concept of the DB Project Delivery System .................................. 131 6.2.2 Understanding the Advantages of the DB Project Delivery System ............................. 134
6.3 Barriers to Implementing the DB project Delivery System and Factors that Can Promote DB
System potential Implementation ........................................................................................................ 139 6.3.1 Barriers to Implementing the DB Project Delivery System .......................................... 139 6.3.2 Factors that Promote the Potential Implementation of the DB Project Delivery
System .......................................................................................................................... 143
6.4 Model for Implemeting the DB project Delivery System ........................................................ 148
6.5 Summary .................................................................................................................................. 152
CHAPTER 7: CONCLUSION ........................................................................................................ 153
7.1 Introduction.............................................................................................................................. 153
7.2 Potential Implementation of the DB Project Delivery System: Stakeholders‟ Understanding,
Barriers and promoting Factors ........................................................................................................... 153
7.3 Research Contribution ............................................................................................................. 155 7.3.1 Contribution to Academic Knowledge ......................................................................... 156 7.3.2 Contribution to the Industry ......................................................................................... 156
7.4 Study Limitations ..................................................................................................................... 157
Framework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesiav
7.5 Reccomendations for Future Research ..................................................................................... 157
BIBLIOGRAPHY ............................................................................................................................. 159
APPENDIX A – INVITATION LETTER ...................................................................................... 174
APPENDIX B – PARTICIPANT INFORMATION FOR QUT RESEARCH PROJECT AND
CONSENT FORM ............................................................................................................................ 177
APPENDIX C – DELPHI SURVEY QUESTIONNAIRES ........................................................... 184
APPENDIX D – PAIR-WISE COMPARISON SURVEY ............................................................. 209
APPENDIX E – SPSS RESULTS .................................................................................................. 219
APPENDIX F – LIST OF PUBLICATIONS ................................................................................. 261
viFramework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesia
List of Figures
Figure 2.1: Design-bid-build ................................................................................................................ 10
Figure 2.4: Design-build ...................................................................................................................... 12
Figure 2.5: Advantages of the DB project delivery system ................................................................. 30
Figure 2.6: Barriers to implementing the DB project delivery system ................................................. 36
Figure 2.7: Factors promoting the potential implementation of the DB project delivery system ........ 55
Figure 3.1: Research framework .......................................................................................................... 58
Figure 3.2: Example of Driving Power- Dependence Diagram .......................................................... 74
Figure 5.1: Structural model of factors that can promote potential implementation of DB
project delivery .................................................................................................................. 125
Figure 5.2:Driving Power-Dependence Diagram ............................................................................... 127
Figure 6.1 : Interpretive Structural Model for Implementing the DB Project Delivery System
In Indonesian Road Infrastructure Projects ........................................................................ 149
Framework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesiavii
List of Tables
Table 3.1: Relevant situation for different research methods (Cosmos Corporation cited in Yin
(2009)) .................................................................................................................................. 60
Table 3.2: Summary of selected research methods in this study ........................................................... 62
Table 4.1: Interviewee details ............................................................................................................... 78
Table 4.2: Number of experts invited to participate and who agreed to participate in the Delphi
survey ................................................................................................................................... 79
Table 4.3a: Stakeholders‟ understanding of the DB system concept – Definition of DB ..................... 84
Table 4.3b: Stakeholders‟ understanding of the DB system – Procurement and contract
characteristics ....................................................................................................................... 84
Table 4.3c: Stakeholders‟ understanding of the DB system – DB project characteristics..................... 85
Table 4.4a: Stakeholders‟ understanding of the DB system (advantages/benefits of DB) –
Shorter duration .................................................................................................................... 87
Table 4.4b: Stakeholders‟ understanding of the DB system (advantages/benefits of DB) –
Lower cost ............................................................................................................................ 88
Table 4.4c: Stakeholders‟ understanding of the DB system (advantages/benefits of DB) –
Better quality ........................................................................................................................ 88
Table 4.4d: Stakeholders‟ understanding of the DB system (advantages/benefits of DB) –
Enhanced innovation ............................................................................................................ 89
Table 4.4e: Stakeholders‟ understanding of the DB system (advantages/benefits of DB) –
Better management ............................................................................................................... 90
Table 4.5a: Stakeholders‟ understanding of the DB project delivery system concept –Definition
of DB .................................................................................................................................... 91
Table 4.5b: Stakeholders‟ understanding of the DB project delivery system concept –
Procurement and contract characteristics ............................................................................. 91
Table 4.5c: Stakeholders‟ understanding of the DB project delivery system concept – Project
characteristics ....................................................................................................................... 92
Table 4.6a: Stakeholders‟ understanding of the DB project delivery system benefits – Shorter
duration ................................................................................................................................ 94
Table 4.6b: Stakeholders‟ understanding of the DB project delivery system benefits – Lower
cost ....................................................................................................................................... 94
Table 4.6c: Stakeholders‟ understanding of the DB project delivery system benefits – Better
quality ................................................................................................................................... 95
Table 4.6d: Stakeholders‟ understanding of the DB project delivery system benefits –
Enhanced innovation ............................................................................................................ 96
Table 4.6e: Stakeholders‟ understanding of the DB project delivery system benefits – Better
management ......................................................................................................................... 97
Table 4.7a: Barriers to implementing DB project delivery system – Regulation .................................. 98
Table 4.7b: Barriers to implementing DB project delivery system – Client competencies ................... 99
Table 4.7c: Barriers to implementing DB project delivery system – Other
participant/stakeholder capability ......................................................................................... 99
Table 4.7d: Barriers to implementing DB project delivery system – Adaptability ............................. 100
Table 4.8a: Barriers to implementing DB project delivery system – Lack of regulation .................... 101
viiiFramework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesia
Table 4.8b: Barriers to implementing DB project delivery system – Lack of client capability .......... 101
Table 4.8c: Barriers to implementing DB project delivery system – Other
participant/stakeholder capability ...................................................................................... 102
Table 4.8d: Barriers to implementing DB project delivery system – Adaptability ............................. 102
Table 4.9a: Factors that can promote the potential implementation of the DB project delivery
system –Regulation ............................................................................................................ 104
Table 4.9b: Factors that can promote the potential implementation of DB Project Delivery
System – Client capability ................................................................................................. 104
Table 4.9c: Factors that can promote the potential implementation of DB project delivery
system – Management by client ......................................................................................... 105
Table 4.9d: Factors that can promote the potential implementation of DB project delivery
system – External conditions.............................................................................................. 106
Table 4.10a: Factors that can promote the potential implementation of DB project delivery
system – Regulation ........................................................................................................... 107
Table 4.10b: Factors that can promote the potential implementation of DB project delivery
system – Capability of client .............................................................................................. 107
Table 4.10c: Factors that can promote the potential implementation of DB project delivery
system – Management ........................................................................................................ 108
Table 4.10d: Factors that can promote the potential implementation of DB project delivery
system – External conditions.............................................................................................. 109
Table 5.1: Number of experts who were invited, agreed and completed the pair-wise
comparison survey ............................................................................................................. 114
Table 5.2: Factors that can promote the DB potential implementation ............................................... 115
Table 5.3: Structural self-interaction matrix ....................................................................................... 118
Table 5.4: Initial reachability matrix ................................................................................................... 120
Table 5.5: Final reachability matrix .................................................................................................... 121
Table 5.6: Iteration I............................................................................................................................ 123
Table 5.7: Iteration II .......................................................................................................................... 123
Table 5.8: Iteration III ......................................................................................................................... 123
Table 5.9: Iteration IV ......................................................................................................................... 124
Table 5.10: Iteration V ........................................................................................................................ 124
Table 5.11: Iteration VI ....................................................................................................................... 124
Framework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesiaix
List of Abbreviations
AASHTO = American Association of State Highway and Transportation
Officials
ASEAN = Association of Southeast Asian Nations
BAPPENAS = Badan Perencanaan dan Pembangunan Nasional
CII = Construction Industry Institute
CM = Construction Manager
DB = Design- Build
DBB = Deign- Bid- Build
DBOM = Design Build Finance Operation
DBOM = Design Build Operation Maintenance
DOT = Department of Transportation
EPC = Engineering Procurement Construction
FHWA = Federal Highway Administration
GAPENRI = Gabungan Pengusaha Rancang Bangun Indonesia
LPJK = Lembaga Pengembangan Jasa Konstruksi
PROPENAS = Program Pembangunan Nasional
USDOT = United State Department of Transportation
WYDOT = Wyoming Department of Transportation
xFramework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesia
Statement of Original Authorship
The work contained in this thesis has not been previously submitted to meet
requirements for an award at this or any other higher education institution. To the
best of my knowledge and belief, the thesis contains no material previously
published or written by another person except where due reference is made.
Signature:
Date: 1/8/2013
Framework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesiaxi
Acknowledgements
First and foremost I would like to thank God. He has given me the power to
believe in myself and pursue my dreams. I could never have done this without the
faith I have in you, the Almighty.
Acknowledgements go to all the people who have been an integral part of this
study. Without them this thesis would definitely not have been possible. First of all,
I would sincerely like to thank my principal supervisor, Associate Professor
Bambang Trigunarsyah for his knowledgeable guidance, wisdom, patients, calmness
in my PhD journey. Without his persistent support this thesis may never have been
completed on time nor would I have survived it. Associate Professor Bambang
Trigunarsyah through his mentoring enabled me with passionate and self possessed
that this journey was indeed possible to complete.
My deepest appreciation also to my associate supervisors Dr. Eric Too and Dr.
Paul Xia for their invaluable help in developing idea, checking sources and logical
flow of my thesis, and for their great and precise attention to detail and for willingly
sharing their expertise and in-depth knowledge. Thank is also extended to Dr.
Vaughan Coffey for checking my writing in early stage of my PhD journey.
This study would not have been possible without the scholarship from
Directorate General of Higher Education on behalf Indonesian Government. Their
financial support is gratefully acknowledged. Appreciation is also due to Ms. Helen
Whittle for her editorial review and Science Engineering (SEF) Faculty Research
Administrative Officers for helping me in administration arrangement during my
study.
Gratitude for the support and assistance from Mr. Tri Waluyo and Ms. Lisniari
Munthe (Ministry of Public Works), Mr. Aryawan (BAPPENAS), Mr. Joego
Herwindo (LPJKN) is acknowledged and appreciated. Special gratitude is also
extended to experts from Indonesian construction industry and universities, who
kindly participated in the questioner survey of this study
I wish to also thank my best friend during my PhD study Candra Dharmayanti
and my lovely office mates in S920 Zabihullah Sadiqi, Miljenka Perović, Pauline
xiiFramework for Implementing Design Build Project Delivery System in Road Infrastructure Projects in Indonesia
Teo, Mohamad Saifulnizam Suhaimi, Ayomi Dita, Amir Hossein Heravi and Mohd
Amizan for their support, friendship and laughter they provided. Many thanks to all
my friends and colleagues in Australia and Indonesia for all the emotional support
and helping me through the difficult times.
I would also like to make special mention to those individuals and
organisations benevolently contribute their support, guidance, encouragement and
contribution to this research project. Finally, I express my heartfelt gratitude to my
family, especially my husband Anak Agung Ngurah Surya Kencana, for his
unlimited patience and encouragement throughout the entire study period.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
This thesis is dedicated to my daughters, Diandra and Maharani
Chapter 1:Introduction 1
Chapter 1: Introduction
1.1 RESEARCH BACKGROUND
Public infrastructure, particularly road infrastructure, has a strong linkage with the
economic growth of a nation. Road construction is vital as the main support of
dynamic economic activity at both the central and local levels. In Indonesia, as in all
other countries around the world, the possession of a good road network is necessary
to support growth in both the central and regional levels.
In 2006, Indonesia was positioned at number eight of twelve ASEAN
countries in regard to the length of road infrastructure (Hidayatika 2007). In addition
to length, it is necessary to review the quality and conditions of the constructed road
in order to see the overall picture of the road infrastructure. A report by the
Indonesian Ministry of Public Works (2010) indicated that almost 25% of the 38,500
km national road network was in poor condition. In addition, the growth for new
road construction has been slow. Such a worrying condition is compounded by the
fact that many of the roads that are in poor condition are located in provincial and
rural areas. Given the important role of road infrastructure in supporting economic
development, there is an urgent need for the Indonesian Government to accelerate the
provision and maintenance of road infrastructure.
The availability and dependability of the road infrastructure system in
Indonesia has been subject to debate. The government‟s road-building program has
often been hampered by funding issues which means the government is unable to
meet existing needs and manage the high cost of construction. The road
infrastructure projects authorised by the Directorate General Bina Marga-Ministry of
Public Works are currently delivered using the design-bid-build (DBB) approach
(Rahadian 2009). In the DBB project delivery system, the design and the
construction are contracted separately. Although the DBB approach is deemed fairer
to the contractors, it may not be able to create value for the infrastructure owner. Its
lengthy procurement periods, for example, often result in undesirable outcomes such
as excessive costs, unsatisfactory quality and time delays.
2 Chapter 1:Introduction
An alternative project delivery system, called design-build (DB), is a system
in which the design and construction stages are merged into one contract. Its use is
not new in the construction industry, and research has shown it is more popular than
other project delivery systems such as DBB and the traditional construction
management approach (Flora et al. 1998) and has been used extensively over the last
ten years (Park et al, 2009). This project delivery system was first introduced in
1969 to deliver military housing in the United States (Cook and Smith 1984), and by
the 1980s it was extended to many other public sectors and private works such as
dormitories, lodges, bowling alleys, warehouses, courthouses, mail distribution
facilities, laboratories, medical clinics, courthouses, and highways (Cook and Smith
1984; Federal Construction Council 1993; Myers 1994; Yates 1995). Its popularity
has spread over many other countries such as the United Kingdom, Korea and
Singapore.
The central theme of the DB project delivery system is that the contractor has
the responsibility to perform both the design and construction stages and this brings
the system several advantages. These advantages emanate from the contractor‟s early
participation in the design process, and include reduced project completion time,
lower cost and enhanced communication (Anumba and Evbuoman 1996; Konchar
and Sanvido 1998). This delivery system satisfies the client‟s need to accomplish
projects earlier and with fewer overall expenses and additional costs.
Many studies on the DB method have examined its advantages, barriers,
performance, contract strategies, and procurement methods. However, only limited
research has explored how DB can be implemented successfully. For this reason, this
study examines how the DB delivery system can be implemented successfully in the
Indonesian road infrastructure context.
On behalf of the Indonesian Government, the Directorate General of Bina
Marga-Ministry of Public Works has the authority for road infrastructure provision.
In order to carry out their functions effectively, the Ministry of Public Works is
mandated to adopt the DB project delivery system (Department of Public Works
2009). In fact, the DB project delivery system is implemented in the Law of the
Indonesian Government No. 18, 1999 on Construction Services Regulations. Section
Chapter 1:Introduction 3
16 clause 3 of the law states that the design, construction and control services can be
integrated with regard to cost, advanced technologies and high risk. Furthermore,
Indonesian Government Regulation No. 29, 2000 on Construction Service
Implementation (Section 13 subsections 1, 2, 3 and 4) states that construction project
service procurement can be delivered by an integrated approach. It means that the
DB project delivery system is recognised as an attractive form of road infrastructure
delivery. Yet despite the regulation, the DB delivery system has not been
implemented widely in Indonesian road infrastructure projects. Therefore, there is a
need to examine how to accelerate the DB system in road infrastructure projects in
Indonesia.
1.2 RESEARCH AIM AND OBJECTIVES
The aim of this research is to develop a framework to guide the potential
implementation of the DB project delivery system in the Indonesian road
infrastructure projects. In order to attain the research aim, there are three research
questions that need to be addressed:
1. What are the stakeholders‟ understandings of the DB project delivery system?
2. What are the barriers to implementing the DB project delivery system and the
factors that can promote the potential implementation of the DB project
delivery system in road infrastructure projects in Indonesia?
3. What are the relationships and hierarchy among the promoting factors?
Based on the research questions above, three main research objectives are developed
to assist the process of achieving the aim of this research:
1. To review the stakeholders‟ understanding of stakeholders in the DB project
delivery system.
2. To identify the barriers to implementing the DB Project Delivery System and
the factors that can promote the potential implementation of the DB project
delivery system in road infrastructure projects in Indonesia.
3. To examine the relationship and hierarchy among the factors that can
promote the potential implementation of the DB project delivery system.
4 Chapter 1:Introduction
1.2.1 Significance of the Research
This study seeks to address the current lack of research into the potential
implementation of the DB project delivery system in road infrastructure projects in
Indonesia. Based on research that has been conducted by previous research, the DB
project delivery system has been extensively and successfully implemented in both
the public and private sectors. However, most of the research has been conducted in
developed countries. Due to the different nature of construction between developed
and developing countries, those previous research outcomes in developed countries
may not be applicable in developing countries (Roy and Koehn 2006). For instance,
developing countries tend to use labour-intensive construction methods and employ a
large number of unskilled workers. Moreover, the developing countries often employ
poor construction management techniques and lack the knowledge, skill and
experience of technical supervision for large-scale projects.
This research examines the potential implementation of the DB project delivery
system in road infrastructure projects in Indonesia. As a developing country, most of
the public infrastructure projects in Indonesia are delivered by the traditional DBB
approach. To date, the DB project delivery system has only been introduced and
adopted in private and state-owned enterprise projects. Therefore, this study can
contribute to a deeper understanding and knowledge of the DB project delivery
system, particularly with regard to its potential implementation. This is significant as
the DB project delivery system has yet to be used in Indonesian road infrastructure
projects. In addition, the framework developed in this research will provide a guide
to the main stakeholders to implementing the DB project delivery system in
Indonesian road infrastructure projects.
1.2.2 Research Scope
This study is focused on the development of a hierarchy model aimed at successfully
implementing the DB project delivery system in road infrastructure projects. The
study is limited to the Indonesian infrastructure industry, in particular road
infrastructure projects. While road infrastructure is a general focus in this study, non-
Chapter 1:Introduction 5
toll road infrastructure projects dominate the findings and the establishment of the
model as the final outcome of the research.
The objectives of the research limited the types of respondents to those who
were involved in the road infrastructure projects. Most of the respondents had
extensive experience and possessed decision-making roles in their respective
organisation, and had some exposure to the project delivery system, particularly the
DB project delivery system. They mostly represented government departments and
several were academics (from universities). The involvement of these stakeholders in
this study provides views from owner perspectives and enriches the research
findings.
Although the model is specifically applicable to the Indonesian context, the
learning gained through this study can be shared with other countries and regions
seeking to advance their pursuits in DB project delivery system potential
implementation.
1.3 STRUCTURE OF THE THESIS
To achieve the research aim, this thesis starts with a discussion on the current state of
knowledge by addressing the relevant literature, which is summarised in Chapter 2.
Areas covered in this chapter include the importance of road infrastructure in
Indonesia, including demand and supply of the road infrastructure and the current
project delivery system in road infrastructure projects in Indonesia. The literature
review also covers the alternative project delivery systems, and the principles of the
DB project delivery system as the main topic of this thesis including the concept of
the DB project delivery system and its advantages. The literature on barriers to
implementing the DB project delivery system and factors promoting the potential
implementation of this system are also surveyed. Finally, the need for developing an
interpretive structural model is explained. Overall, Chapter 2 identifies the research
gap, which justifies the need for this study.
6 Chapter 1:Introduction
Chapter 3 describes the research design in detail including: selection of
research method; the selected research methods; the selection of the participants;
research instrumentation; and finally, the data analysis. It starts with a brief summary
of the literature review that led to the establishment of the three research questions.
These research questions were used as the basis for selecting the appropriate research
methods.
Chapter 4 describes the data analysis and results of the Delphi questionnaire
survey. The questionnaire feedback is presented and the results tabulated in order to
answer the research questions. Understandings of the concept of the DB project
delivery system, barriers to implementing the DB project delivery system and factors
promoting the DB project delivery system are identified.
Chapter 5 discusses the development of a hierarchy model for implementing
the DB project delivery system. This section explains the development of the model
by using interpretive structural modelling (ISM). The model is developed to obtain
the hierarchy of the factors promoting the potential implementation of the DB project
delivery system. Chapter 6 discusses the research findings, which are then
concluded in Chapter 7.
Chapter 2:Literature Review 7
Chapter 2: Literature Review
2.1 INTRODUCTION
This chapter presents the current knowledge by reviewing the literature relevant to
the research objectives developed in the previous chapter. As well as establishing the
depth and breadth of the existing body of knowledge in the area of the DB project
delivery system in road infrastructure projects, the review of literature aims to
identify the concept of the DB project delivery system barriers to implementing the
DB system and factors that can promote the potential implementation of the DB
project delivery system. However, this study only focuses on the procurement side
rather than aspects of road design and execution.
The first section presents the DB project delivery concept before discussing the
implementation of the DB project delivery system in road infrastructure projects
generally. Features of the DB project delivery system are also highlighted including
the concept and advantages of the system. This is followed by an overview of the
current road infrastructure in Indonesia and its current project delivery system. A
thorough review of the barriers to implementing the DB project delivery system and
the factors that can promote the DB project delivery system is presented. Premised
on these discussions, the research gap in this research is identified, which leads to the
formation of the research questions.
2.2 DESIGN-BUILD PROJECT DELIVERY SYSTEM IN ROAD
INFRASTRUCTURE PROJECTS
Road infrastructure is important to economic activities, especially in developing
countries where it provides 80% to 90% of the total inland and/or border crossing
transport of people and goods (Queiroz and Gautaman 1992; Hudson et al. 1997). All
central activities of a nation such as the economy, social cultural activity and politics
are linked by road infrastructure (Soemardi & Wirahadikusumah, 2009). Road
infrastructure also has a strong link with economic growth of an area. High economic
8 Chapter 2:Literature Review
growth will be difficult to achieve without the availability of adequate roads. Thus,
the availability and reliability of transportation infrastructure, especially the road
infrastructure system, is critical for the development of a nation (Badan Pemeriksaan
Keuangan Republik Indonesia 2009).
Furthermore, the evolution and development of a community depends on road
infrastructure as a means of distribution of various resources and community
services. For example, road infrastructure is needed to link the economy in rural and
urban areas for the distribution of agricultural products, and to provide access to
health, education and other services to rural communities. A good road infrastructure
system provides an economic and efficient system of distribution of goods and
services, which ultimately contributes to improving the nation's competitiveness
(Soemardi & Wirahadikusumah, 2009).
In recent years, it has been acknowledged that the slow pace of project delivery
system leads to increased costs, inefficient resource allocation and risks to economic
vitality and quality of life. Many transportation agencies experience a backlog of
projects because of limited funding. As congestion and related costs increase, there
is a need to seek alternatives and opportunities in road infrastructure provision. An
alternative project delivery system could reduce the time and costs associated with
the implementation of road infrastructure projects.
2.2.1 Alternative Project Delivery Systems
Society is rapidly changing and public clients are attempting to meet the essential
needs of this fast-paced change. Aging infrastructure, cost escalation, limited
resources, limited productivity, acute regional development, environmental issues
and sprawling growth are causing concern to the management and administration of
infrastructure networks. These are strong motivations for seeking alternative and
innovative project delivery systems (Pakkala 2002).
Gransberg et al. (2006) defined a project delivery system as “the process by
which a construction project is comprehensively designed and constructed for owners
Chapter 2: Literature Review 9
including project scope definition; organization of designers, constructors and
various consultants; sequencing of design and construction operations; execution of
design and construction; and closeout and start-up”. As such, a project delivery
system is a method of procurement by which the owner‟s assignment of delivery risk
and performance for design and construction are transferred to another party
(parties). Usually these parties are a design entity who has responsibility for the
design, and a contractor who has responsibility for the performance of the
construction (Georgia State Financing and Investment Commission 2003). A project
delivery system involves the roles, responsibilities and relationships shared among
the project team members in order to carry out a project.
Project delivery methods are delineated by several distinguishing
characteristics related to the number of primary contracts for design and
construction, and the basic services provided. Thus, four primary alternative delivery
methods defined by distinguishing characteristics (Konchar and Sanvido 1998; del
Puerto et al. 2008; Georgia State Financing and Investment Commission 2003) are:
Design-bid-build: As illustrated in Figure 2.1, in this method, the agency
employs a design professional and a construction company on separate
contracts to prepare construction documents and perform the construction,
respectively. In a public sector project, the project is advertised and awarded
to the lowest responsible bidder. In private projects, the owner may choose to
negotiate with the contractor rather than publicly request bids. The key to
identifying this delivery method is the fact that the owner embraces two
separate contracts, that is, one contract for design and another for
construction. This method has been the standard option for project delivery
for many years. After project completion, the owner is then responsible for
the operation and maintenance of the project. The owner is also responsible
for all the financing aspects.
10 Chapter 2:Literature Review
Figure 2.1: Design-bid-build
Construction management at fee (Agency or Advisor): This delivery method
is basically the same as DBB except that the owner will employ a
construction manager (CM) on a third services contract to perform as the
owner‟s agent during the design and construction stages of the project. The
CM only represents the owner and is not a risk for the construction. The CM
takes on the responsibility for administration and management,
constructability issues, and day-to-day activities. The CM does not have
contractual obligations to the design and construction entities. After
completion of the project, the owner is responsible for operations and
maintenance as well as the financing aspects. The owner has at least three
contracts, as shown in Figure 2.2. The solid lines in the figure indicate the
contractual relationship and the broken lines indicate the operational
relationship.
Figure 2.2: Construction management at fee
A/E = Architect/ Engineer
Chapter 2: Literature Review 11
CM = Construction Manager
CO = Contractor
Construction management at risk: In this delivery method, the agency issues
a design contract and selects a CM at the same time. The CM provides pre-
construction services during the design phase and then after all the
subcontractor bid packages are awarded, furnishes the owner with a guarantee
maximum price (GMP), and takes control of the construction phase and is at
risk for the GMP. This method is commonly also called the construction
manager/ general contractor method. After completion of the project, the
owner is responsible for operations and maintenance as well as the financing
aspects. The basic structure of the method is illustrated in Figure 2.3.
Figure 2.3: Construction management at risk
A/E = Architect/ Engineer
CM = Contraction Manager
CO = Contractor
12 Chapter 2:Literature Review
Design-build: In this method, illustrated in Figure 2.4, the owner selects a
single entity to furnish both design and construction services. Thus, the
owner has only one contract for the entire project. Upon completion of the
project, the owner is then responsible for operations and maintenance. The
owner is also responsible for all financing aspects.
Figure 2.4: Design-build
The two most commonly used methods in infrastructure provision are the DBB and
the DB project delivery system. The DB project delivery system offers several
distinctive benefits over the other three project delivery systems. Speed, cost and
quality are the key aspects of the DB method which give it the best performance
among the four types of project delivery systems (Construction Industry Institute
1997). DB also has other advantages such as single responsibility, contractor
participation in the design process, better cost certainty, enhanced communication
and reduced project completion time (Anumba and Evbuoman 1996). Palaneeswaran
and Kumaraswamy (2000) explained that the complexities and needs of the
construction industry require efficiency in terms of cost and time.
2.2.2 Countries that Use the DB Project Delivery System
The first use of the DB project delivery system was in ancient times whereby the
“master builders” were commissioned to build palaces, pyramids, cathedrals and
temples (Palaneeswaran and Kumaraswamy, 2001). A review of the literature shows
that, currently, DB is extensively used in many countries for both projects in the
Chapter 2: Literature Review 13
public and private sectors. Likewise, DB is an emerging delivery system in road
infrastructure projects. The patterns of DB use in a selection of countries are
discussed as follows.
United States
The design-build project delivery system is not new in the US construction industry.
The use of the DB project delivery system has been increasing, with more than one-
third of the current construction projects in the US delivered using the DB project
delivery system. DB has been successfully implemented as a method in highway and
other transportation project (Gransberg & Senadheera, 1999).
During the 1980s and 1990s in the US, state transportation agencies (STAs)
across the nation attempted to seek alternative processes that could expedite the road
infrastructure projects needed to support state-wide mobility and economic
development. Since 1990, a number of transportation agencies (as owners, sponsors
or contracting agencies of highway projects) have been experimenting with a wide
variety of innovative project delivery strategies which aimed to lower the costs and
time of road construction and rehabilitation projects and improve the quality of
maintenance projects (USDOT Federal Highway Administration 2006). The FHWA
stated further that the DB project delivery system represents the most promising
method that can streamline the development of the project, lower the costs and
duration and maintain or improve quality.
Moreover, Gransberg (2003) studied the implementation of DB in road
infrastructure in 15 states in the US and found that it is both effective and efficient.
Similarly, in another study by the US Department of Transportation Federal
Highway Administration (USDOT FHWA) (1999), it was reported that 21 out of 50
state departments of transportation (DOTs) in the US that had adopted the DB project
delivery system to deliver highways had successfully implemented their projects.
The DB method is a mature and proven tool throughout the US to deliver
highways and other infrastructure projects (Gransberg & Molenaar, 2007). The
benefits of faster project delivery and increased cost certainty have been validated.
14 Chapter 2:Literature Review
Furthermore, Gransberg and Molenaar (2007) indicate that the FHWA will no longer
consider the DB method to be experimental and has provided a framework to ensure
quality in federally-funded construction projects. Some states allow the use of the
DB project delivery system, while several sates prohibit the use of such a system.
Florida has been using the DB method for almost 20 years and more than half of the
states now utilise the DB project delivery system to some degree. For the state of
California, the DB project delivery system has been identified as an option for
project delivery that can help the state meet its urgent infrastructure project delivery
needs (Gransberg & Molenaar, 2007). It was predicted in 2005 by the Design Build
Institute of America that the DB system would achieve 50% use in construction by
2010.
United Kingdom
The UK construction industry has been subject to a huge change in the approach to
construction procurement work in 1990s (Akintoye 1994). Clients/owners/agencies
increasingly prefer the DB project delivery system to other alternatives. As a result,
from the early 1980s to the late 1980s and over the last ten years in the UK, the use
of the DB project delivery system has increased and there has been a rising number
of variants of the DB procurement method (Ndekugri and Turner 1994).On the other
hand, the use of the DB method has been limited in the public sector. Public sector
projects are generally small and the DB project delivery system has mainly been
applied in housing and health building projects. Up to 60% of all DB projects were
used in the private sector‟s industrial building and commercial office building
(Anumba and Evbuomwan 1997).
It is noted that the DB project delivery system is beginning to be used more
frequently for many types of infrastructure projects. There has been a recent growth
in the use of the DB project delivery system especially in power plants, water works,
bridges, airport expansion, rail, roads, and also in some local authority projects. The
number of such projects compared to traditional methods is quite few, however more
significant when compared to the total percentage of expenses (Pakkala 2002). The
UK Department of Transport has considered the DB project delivery system for
highways as a serious alternative to eliminate the increased cost difference between
Chapter 2: Literature Review 15
the tendered and out-turn prices of contracts. In fact, currently, both private and
public sector use of the DB project delivery system has increased considerably
(Moore and Dainty 2001).
Korea
In Korea, the DB project delivery system was firstly used in the public sector in the
mid-1970s. The development of DB in Korea has been influenced by the
implementation of this method in other countries. For instance, there has been
considerable growth in the number of DB projects in the US construction industry
since the early 2000s. In the same way, there has recently been prominent growth in
the number of DB projects in Korea.
Data from the Construction Association of Korea (2000-2006) revealed that
15,934 public projects had been completed in 2005. It shows that expenditure in DB
projects was greater than in DBB projects ($84,768.3 million versus $1,461.9
million). Furthermore, the number of DB projects was 10% of total construction in
the Korean public sector in 2000. The number of DB projects performed by public
agencies has since been gradually rising, and in 2005, 26% of public projects ($13
billion) were procured by the DB project delivery system (Lee 2006; Park et al.
2009).
Even though rapid growth has occurred in the Korean public sector, only a few
bid attendees have been capable of participating in DB tender. Over the past three
years, the number of DB bid attendances that have participated in the bidding process
has remained three, while the number of DBB firms has risen from 355 to 536. The
top six firms have been awarded over 67% of public DB projects (Rye, 2006; Park,
2006). While these top firms have enjoyed market domination, there has not only
been an ensuing lack of variety among successful DB parties, but the owners of
public projects have not been able to benefit from the advantages the DB method has
to offer.
16 Chapter 2:Literature Review
Hong Kong
Unlike Korea, the Hong Kong construction industry can be defined as an
international market. Contractors across the world can easily participate in the Hong
Kong construction market with few barriers (Tam & Harris, 1996). Nevertheless,
competition is prominent. Inflation rates, rising labour costs and more rigorous
environmental and safety controls have led to a narrow profit margin. The
completion times and quality of work are adversely affected. Meanwhile, the
architectural performance is declining due to a booming construction industry market
that stretches the resources of architectural companies. Poor design quality is having
critical effects on variations, delays and claims. This, combined with employing
inexperienced architects and the consequent lack of build capability, has decreased
the construction industry performance. For this reason, the construction industry is
encouraged by government to use innovative delivery systems such as the DB
method in which contractors offer to complete the project from design to
construction. In the DB system, the designer and contractor work to produce a design
that can enhance buildability and minimise the possibility of the project manager
making mistakes (Tam, 2000).
Kuwait
In Kuwait, the traditional DBB project delivery system is proving to be insufficient
to achieve the public sector owners‟ needs and expectations of finishing the projects
on time and within budget (Kartam et al. 2000). Hence, public sector owners in
Kuwait are currently considering methods like the DB project delivery system to
overcome the difficulties of the DBB project delivery system. For an owner, the
main advantages of DB include the ease of using a single team for development of
the project and time management benefits reaped by combining the design and
construction stages (Al-Reshaid and Kartam 2005).
Chapter 2: Literature Review 17
Malaysia
In Malaysia in the last decade, most construction projects have been implemented by
the traditional DBB project delivery system. However, in more recent years, the
traditional DBB project delivery system has been perceived as not suitable to the
current needs. The DB project delivery system was first introduced in the
Department of Public Works by the Malaysian Prime Minister in 1983 (Seng and
Yosuf 2006). As the DB project delivery system could save time and cost, it was
perceived to be an attractive method. Moreover, the clients were dissatisfied with the
performance of the conventional DBB project delivery system. The mega-projects in
Malaysia mostly adopted the DB project delivery system, such as the Twin Petronas
Towers, Kuala Lumpur International Airport, Penang Bridge and Malaysia North
South Highway. Currently, the DB project delivery system is an alternative project
delivery system which is popular in the public sector (Seng and Yosuf 2006).
In Malaysia, road infrastructure project, particularly in mega scale project such as
toll and highway project are delivered using Design Construct and Build Operate and
Transfer (BOT) (Nima et al. 2002; Shen et al. 2002). Both Design Construct and
BOT are variation of the DB project delivery system. These projects are funded
using Public Private Partnership (Hensley and White 1993). In the Malaysia context,
the obstacles have been a combination between a political and bureaucratic nature.
Some of the key problems encountered are resistance, legal constraints, and
absorptive capacity of financial system (Hensley and White 1993).
2.3 UNDERSTANDING THE DESIGN-BUILD PROJECT DELIVERY
SYSTEM
The DB project delivery system has been implemented by construction project
clients/ owners/ agencies to overcome the drawbacks of the traditional DBB project
delivery system. This section introduces the concepts and advantages of the DB
project delivery system, as well as barriers to its potential implementation.
18 Chapter 2:Literature Review
2.3.1 Concept of the Design-Build Project Delivery System
The concept of the DB project delivery system can be explained by reference to the
definition of the DB project delivery system, the DB procurement and contract
characteristics, and characteristics of the DB projects.
Definition of the DB Project Delivery System
The DB project delivery system is derived from the “master builder” concept and has
a number of definitions that have been supported by different researchers. According
to Masterman (2002), the term “design-build” has almost been unanimously defined
as one contractor taking sole responsibility.
Other researchers have attempted to define the concept of the DB project
delivery system. The DB project delivery system has been defined as a purchase or
procurement of a construction from a single contractor who is responsible for both
design and construction (Akintoye and Fitzgerald 1995). According to the US
National Society of Professional Engineers (1995), the DB project delivery system is
a method whereby a single entity which is known as the design builder is responsible
for both the design and construction of a project.
The Design and Build Institute of America (1996) explains that DB is also
known as “design-construct” or “single responsibility”. The DB firm or company has
single responsibility for design and construction services (Konchar and Sanvido
1998; Arditi and Lee 2003). The key aspect of the DB project delivery system is the
single point of responsibility for design and construction (Hanscomb 2004).
The DB project delivery system also means that one entity performs both
design and construction. The US Construction Industry Institute (1997) stated that
the DB is an arrangement between an owner and a sole entity to execute both design
and construction phases under one DB agreement. Janssen (1991) explained that the
DB project delivery system is one of the project delivery systems used in the
construction industry whereby the owner will enter into a single contract with one
entity to perform the full service of designing and constructing a facility. The DB
project delivery system has a principal definition, whereby one entity performs both
Chapter 2: Literature Review 19
engineering and construction under one contract (USDOT Federal Highway
Administration 2006). Levy (2007) explained that the real meaning of DB is to place
design and construction in one company: a design-builder. Companies of this nature
were formed when a general contractor employed an architect and an engineer as a
team to provide a full service association. In this arrangement, it can be said that the
contractor will design and construct the project.
The review of the definition of the DB project delivery system highlights
several aspects of the DB project delivery system, namely: the client deals directly
with the constructor for the complete design and construction, the
constructor/designer builder has single responsibility, the constructor will design and
construct the project, and the project is executed by a single entity/organisation.
Premised on this, the key feature of the DB project delivery system is single
responsibility.
The DB project delivery system also has several variations. Masterman (2002)
listed the DB variations which are commonly used, as follows:
Novated design and build
Package deals
Turnkey method
Develop and construct.
Similarly, Xia et al. (2011) classified the DB operational variations including:
Develop-and-Construction where most of the design is completed by the
client and the remaining of the detailed design is the successful DB
contractor‟s responsibility
Novation DB where the successful DB contractor has responsibility for
construction work and detailed design, which may also extend to design
development, with the assignment of the design consultant from a DB client.
20 Chapter 2:Literature Review
Enhanced DB where the successful DB contractor has responsibility for the
design development, detailed design, and construction work.
Traditional DB where the successful DB contractor is responsible for all the
design and construction work.
Turnkey method where the successful DB contractor provides everything,
including the commission and handover after construction.
Six techniques of the DB project delivery system have been identified by Akintoye
(1994) as follows:
Traditional design and build, where the contractor has total responsibility for
both the design and construction.
A package deal, where the contractor provides standard systems which are
adapted to meet client‟s requirements.
Design and manage, where the contractor manages all aspects of the planning
and design and supervising the subcontractors.
Design, manage and construct – this is similar to design manage but the
contractor is involved in the construction of some work sections in addition to
coordinating the subcontractor‟s activities.
Novation design-build, where the client passes the architect to the contractor
to produce detailed drawings as part of the contractor‟s team.
Develop and construct – this is a hybrid of DB in which the contractor
inherits the design that might have been produced by the client‟s consultants
up to stage D on the Royal Institute of British Architect‟s Appointment Scale.
This is developed further by the contractor in terms of detailing, taking into
account the construction technique to be adopted for the project. This is
Chapter 2: Literature Review 21
different from novation DB in the sense that the architect who provides the
concept design is not passed to the contractor by the client.
The DB project delivery system has variations and combinations. The US DOT
FHWA (2006) listed the following DB variations:
Design-build with a warranty, where the contractor provides an integrated
design and construction process whose product is guaranteed to meet
specified material and workmanship or performance standards over a
prescribed timeframe.
Design-build-operate-maintenance (DBOM), where the contract team is
responsible for design, construction, operation, and maintenance of the
facility.
Design-build-finance-operate (DBFO) – this is an extension of the
DBOM project delivery method in which the contract team is also
responsible for the financing of the project and takes the risks of
financing the project during the contract term.
Build-operate-transfer, which is similar to DBFO. The contract team
acquires ownership of the facility until the end of the contract term at
which time ownership of the facility is returned to the original public
sector contracting agency.
Full delivery or program management, where the construction entity
provides a wide variety of services to the contracting agency beyond
construction. It starts at the planning stage and potentially continues
through facility operations and maintenance.
The DB project delivery system can be further classified into several types related to
the purpose and role of the entity. Pietroforte and Miller (2002), the USDOT FHWA
(2006) and Chappell (2007) classified the DB project delivery system into several
variations and combinations as follows:
22 Chapter 2:Literature Review
Design and build, where the contractor is responsible for the design and
construction phases. This term is used by the industry as a general name
for all variants of this procurement category.
Design and construct – this is a wider term and it includes design and
build, but also other types of construction such as purely engineering
works of various kinds.
Develop and construct, where a contractor is called upon to take a design
which is partially completed and to develop it into a fully detailed design
before being responsible for construction.
Package deal, where the contractor is responsible for providing
everything.
Turnkey, where the contractor really does do everything, including
providing the furniture if required.
Design and manage – this is not strictly design and build at all, but simply
an architect-led version of the contractor-led construction management.
From the review on the variations of the DB project delivery system, it can be seen
that in most of the DB project delivery system variations, the contractor/ constructor
has responsibility for the design and construction. The differences may be due to the
financing, operation and maintenance.
DB Procurement and Contract Characteristics
In the DB project delivery system, the design and construction are integrated into one
contract (National Society of Professional Engineers 1995; FHWA 2006; Barrie and
Paulson 1992; Chappell 2007). This characteristic is also highlighted by Beard,
Loukakis and Wundram (2001) and Friedlander (1998) who describe DB as an
alternative project delivery system in which the contract of design and construction
are not separated. As this system is under one contract, the design and construction
Chapter 2: Literature Review 23
are paid for in a single financial transaction (Seng and Yosuf 2006). Usually, the
preferred payment in the DB project delivery system is based on a fixed price lump
sum (Beard et al. 2001; Friedlander 1998; USDOT Federal Highway Administration
2006; Seng and Yosuf 2006; Ministry of Public Works 2008).
The procurement of the DB project delivery system is conducted once
(Akintoye 1994; Songer and Molenaar 1997; Lam et al. 2004). This single
procurement is performed for design and construction. DB is also known as
engineering, procurement and construction because of the integration of engineering,
procurement and construction (Yuwono 2007; Ministry of Public Works 2008). In
the DB project delivery system, the process of tender is conducted through limited
tender (Molenaar et al. 1999; Government of Indonesia 2000).
Characteristics of DB Projects
DB project characteristics include size, type of project and complexity of the projects
(Lam et al. 2004). The size of project can be defined by the construction/ building
cost, number of workers, duration of the project and value of contract (Songer and
Molenaar 1997; Yates 1995). There is no standard for the size of the DB project
(Molenaar and Songer 1998; Songer and Molenaar 1997). The owners/clients/
agencies do not have the necessary information to decide projects using the DB
project delivery system. The DB project delivery system was previously used for
projects with a simple structure (Ndekugri and Turner 1994) while sometimes used
for small and medium projects (Swan 1987). Yet, research and lessons learned
indicate that the DB project delivery is suitable for large and complex projects
(USDOT Federal Highway Administration 2006; Seng and Yosuf 2006; Hanna et al.
2008). The Indonesian Government (2003), for example, states that the DB project
delivery system can be used for projects which have a value of $5 million or above.
Despite this regulation, it is still debating whether to allow projects which have a
value of $1 million to $2 million to use the DB project delivery system.
According to Songer and Molenaar (1997), project complexity can be
determined by the types of physical services involved, the number of sub-contractors,
the resources in terms of labour, plant and materials, the level of technology and the
24 Chapter 2:Literature Review
uniqueness of project activities. Project complexity can be seen in factors such as:
the varied tasks; the need for specialists; requirement for efficient coordinating,
control, monitoring from start to finish; and intricate works (Baccarini 1996). Gidado
(2010) explained that a complex project is characterised by: having a large number of
different systems that need to be put together and / or with a large number of
interfaces between elements; involving construction work on a confined site with
access difficulty and requiring many trades to work in close proximity at the same
time; projects with a great deal of intricacy; requiring a lot of details about how it
should be executed; requiring efficient coordinating, control and monitoring from
start to finish; and usually encountering a series of revisions during construction and
needing interrelationship between activities.
The DB project delivery system is also used in high risk projects (Government
of Indonesia 1999; Ministry of Public Works 2008). High risk projects can be
indicated as follows: can endanger public safety and human life; can endanger the
environment; can result in hazards; and can endanger the labour at the project site.
According to America Association of State Highway Transportation Officials
(AASHTO) (2008), the DB project is used when the project is unique and the owner/
client/ agency has limited applicable experience. Therefore, to deal with the project,
specialists are needed in the project scope. The DB project delivery system is also
conducted in complex projects.
Based on the key distinguishing feature of the DB project delivery system, the
definition adopted in this research is that the DB system is a project delivery system
where both the design and construction phases are under one contract and one
organisation‟s responsibility. In addition, the finance is provided by government as a
client. Then, the client contracts the design and construction under one agreement.
2.3.2 Advantages of the Design-Build Project Delivery System
The use of the DB project delivery system has been steadily increasing in the
building construction sector since the 1980s and has been achieving acceptance in
Chapter 2: Literature Review 25
transportation projects since the 1990s (AASHTO 2008; Gibson et al. 2007; Hanna et
al. 2008; USDOT Federal Highway Administration 2006).
Having defined the DB project delivery system, it is important to next identify
the benefits or advantages of the DB project delivery system. This section discusses
the advantages of DB as a project delivery system and the justification for selection
of the DB project delivery system in the construction industry.
Shorter Duration
Shorter duration is believed to be the most significant advantage that the DB project
delivery system provides. The DB system typically results in an overall shorter
duration in delivering a project. According to Gransberg and Molenaar (2007), the
DB project delivery system can reduce overall project duration by about 14.5%. An
average of 14% time savings when compared to the DBB schedule estimates was
found in DB projects conducted by the FHWA when compared to the DBB schedule
estimates. The Florida DOT found a 37% percent time savings on its first 11 DB
demonstration projects when compared to the DBB project delivery system.
The benefit of shorter duration and time savings are due to the simultaneous
contracting of both the design and construction. The DB project delivery system is
very effective because it has a strength in delivery speed whereby the process to bid
construction separately from the design services is eliminated (Konchar and Sanvido
1998; USDOT Federal Highway Administration 2006).
The shorter duration can be also achieved by the fast track method (Chan
2000; Beard et al. 2001; Abi-Karam 2002). Fast tracking in the DB project delivery
system is done by overlapping the design and construction. The construction can be
commenced when the design is being carried out (Gibson et al. 2007; Lam et al.
2008). In addition, determining the materials and other components early can shorten
the duration of the DB process (Gibson et al. 2007; USDOT Federal Highway
Administration 2006).
26 Chapter 2:Literature Review
Improved constructability or buildability can contribute to the shorter
duration. This is due to the involvement of construction experts and the use of their
expertise and knowledge. This gives opportunities to expedite the project completion
using innovative approaches (Palaneeswaran and Kumaraswamy 2000; AASHTO
2008; Gibson et al. 2007; USDOT Federal Highway Administration 2006).
Moreover, Konchar and Sanvido (1998) demonstrated that a project which is
conducted using the DB project delivery system significantly improves the schedule
advantage.
Lower Cost
Lower cost can be gained by using the DB project delivery system (Molenaar and
Gransberg 2001; AASHTO 2008; USDOT Federal Highway Administration 2006).
There are several reasons for the DB project delivery system advantage of lower
cost, including: the designer and contractor being in the same team, early cost
certainty, early project completion, and the use of the experience and knowledge
(constructability) that the contractor/ design builder provides. Konchar and Sanvido
(1998) demonstrated that a project which is conducted using the DB project delivery
system significantly improves the schedule advantage. However, numerous studies
have found that the DB project delivery system had no significant cost savings.
According to Stagner and Thomas (2004), the DB project delivery system is unlikely
to be cheaper and is specially unlikely to reduce an agency‟s cost.
Lower cost can arise by reason of several indicators such as the designer and
constructor being in one team (National Society of Professional Engineers 1995).
Collaboration between the designer and constructor in teamwork can reduce bidding
costs because the tender is conducted once. Costs may be further reduced by the fact
that the owner does not have to award separate design and construction contracts or
administer the disputes between the designer and contractor which invariably occur
when separate contracts are let (Esquire 2011).
According to AASHTO (2008), the early cost certainty contributes to the cost
saving because of the use of a lump sum contract before completing the design. If
there are changes, then there is no additional cost borne by the owner. According to
Chapter 2: Literature Review 27
Ming (2005), the earlier certainty of cost makes the client certain of when the project
will be finished, which has important cost implications. In addition, lower cost could
be gained if the project is completed early.
Cost savings can be achieved by incorporating the issue of access, working
method, and buildability/ constructability, whereby the design builder/ DB contractor
make optimum use of their experience and knowledge (Chan 2000; Ndekugri and
Turner 1994). Moreover, when the designer and contractor work closely together as a
team to evaluate construction alternatives, perform value engineering and consider
constructability during the design process, significant cost savings may accrue to the
owner. Therefore, lower cost can be achieved.
The DB project delivery system provides advantages in the sense that “time is
money”. It means that completing projects quickly can save costs for the owners.
The time savings may also result in cost saving (Seng and Yosuf 2006).
Better Quality
According to Turner (1995), the DB project delivery system gives greater
responsibilities and accountabilities so that it is as a motivator for higher quality
projects. The DB project delivery system offers better quality over other project
delivery systems(USDOT Federal Highway Administration 2006). Although Hanna
et al. (2008) state that is difficult to compare the quality of the DB project delivery
system to other project delivery systems, the USDOT FHWA (2006) states that the
DB project delivery system offers better quality over other project delivery systems
and does not in any way compromise the quality the quality of highway projects.
Optimum use of the constructability of the design builder can lead to better
quality in the projects. The use of constructability is related to the quality of the
project, whereby the DB project delivery system uses the best value method
(AASHTO 2008). The DB project delivery system enables contractors to use their
experience and knowledge leading to many options to be considered and resulting in
the best quality. Use of the best value designer can be rewarded in the design and
construction of projects that are above minimum standards. In addition, the best
28 Chapter 2:Literature Review
value designer often makes choices that increase the value of the project without
substantially increasing the cost. These capabilities of the contractor can improve the
quality of the projects (USDOT Federal Highway Way, 2008).
Allowing the owner to use the best value method can result in better quality.
This method enables the owner to assess the best design quality regardless of the
cost. Accordingly, the owner can also assess which contractor deserves to be
awarded the tender (AASHTO 2008).
Allowing/ Enhanced Innovation
In the DB project delivery system, innovative management approaches can be
employed to avoid the escalation of potential problems(Chan et al. 2004; Deakin
1999). In Japan, for example, value engineering was applied in some DB projects to
enhance value in relation to design and construction (Hidenori 1995). As sub-
contractors in the DB projects are normally required to provide design services, it is
suggested that a team-based management structure rather than a traditional hierarchy
should be adopted to make sub-contractors aware of their importance to the overall
success of the DB project (Beard et al. 2001).
DB can also lead to innovation in management. In addition to formal changes
in process management, many DOTs in the US are increasing transparency and open
communication among project developers, review agencies and the general public.
For example, the California and Virginia DOTs have established Web-based
databases where stakeholders and the public can track a project‟s status and progress
through the development process. Virginia‟s new Web-based system has been
credited with helping improve the timelines of project delivery (Resource Systems
Group 2007). Innovation in management also occurs when the teamwork can be
improved to reduce the amount of time spent and to control information flows due to
the direct and open communication between the client and the contractor (Rowlinson
1987).
Combining the experience of the contractor and the design of the consultant
and the buildability that they have, can technically result in more efficient projects
Chapter 2: Literature Review 29
(Akintoye and Fitzgerald 1995; Turner 1995). The DB project delivery system can
promote the constructability by involving their knowledge. Moreover, the
constructability fosters the contractors‟ knowledge and experience to produce
creative design and use a variety of material, equipment and construction techniques
(Arditi and Lee 2003).
The DB project delivery system allows the contractor to have significant
freedom and flexibility. Therefore, it enables the design builder to express innovation
in management, using any materials and equipment, and modern construction
techniques. Even though the designer and builder are in one team, they can use their
separate strengths to develop new design and techniques which are innovative and
modern. This benefit is supported by a study by WYDOT (2002).
Better Management
Better management arises due to the single responsibility feature of the DB
system(Oregon Department of Transportation 2002). There is single responsibility
for all performance. For an agency/ client with limited internal resources, this ability
to focus contact and control can be an efficient way to manage a construction project.
Konrath (1990) notes that only the DB project delivery system works properly
whereby the entire team works together from the commencement of the project.
Single responsibility can change the adversarial process to a collaborative process for
the designer and constructors (Cheng and Tsai 2008; National Society of
Professional Engineers 1995; Seng and Yosuf 2006).
The DB project delivery system can reduce the administrative burden because
the procurement of design and construction is consolidated into a single
process(National Society of Professional Engineers 1995). Single responsibility can
minimise the dispute and conflict because they are responsible for the entire project.
The owner will not arbitrate the distinct design and construction entities because now
they are in the same team or entity and they responsible for the whole project
delivery.
30 Chapter 2:Literature Review
The single responsibility that the DB team provides can streamline the
coordination and communication between the design and construction team because
they are in the same team or organisation. The DB project delivery system allows the
contractor to meet, discuss, and streamline the coordination regarding the design,
planning, construction and control of the project (USDOT Federal Highway
Administration 2006; Ming 2005). They can do coordination promptly and
communicate closely during the process (Howell and Cliff 1995; Rowlinson 1987;
National Society of Professional Engineers 1995; Seng and Yosuf 2006).
Single responsibility can avoid the complexities of the multiple contracts
because in the DB project delivery system the design and construction is contracted
once and the contractor is responsible for both the design and construction (National
Society of Professional Engineers 1995; USDOT Federal Highway Administration
2006; Hanna et al. 2008).
This review of the literature clearly explains the advantages of the DB project
delivery system. Premised on the review, the DB project delivery system indeed
appears to have significant advantages over other project delivery systems. Figure
2.5summarises the major benefits of the DB project delivery system.
Figure 2.5: Advantages of the DB project delivery system
Chapter 2: Literature Review 31
2.3.3 Barriers to Implementing the DB Project Delivery System
It is recognised that there are potential significant benefits for using the DB project
delivery system (Hanna et al., 2008). However, there are also barriers in
implementing the DB project delivery system.
The DB project delivery system is a relatively new system and it has not been
implemented yet in Indonesian road infrastructure projects. Although the integrated
project delivery system is attractive and allowed (Government of Indonesia, 1999),
such a system faces barriers to potential implementation. This section reviews the
barriers that can hinder the potential implementation of the DB project delivery
system.
Regulation
Before using the DB project delivery system, the public client/ agency should
identify the legislation which permits the use such of a delivery system (Oregon
Department of Transportation 2002; USDOT Federal Highway Administration
2006). Lack of the relevant legislation will create fundamental problems in
implementing the DB project delivery system. For example, in the US in 1997 there
was no systematic or formalised method of selecting appropriate DB projects.
Agencies do not have the information to determine which projects are best suited
using the DB project delivery system (Songer and Molenaar 1997).
In the US, restrictions are placed on public sector clients‟ use of the DB project
delivery system. In 1995, the US National of Professional Engineers reported that
statutes, legislations and regulations current at the time only allowed the public
sector to use the DBB project delivery system (National Society of Professional
Engineers 1995). Wider implementation of the DB project delivery system could not
be attained unless the legislation, regulation and laws were passed allowing the use
of the system. In states in the US that subsequently passed the DB legislation, there
are stringent terms explicitly stating the guidelines for the use of the DB project
32 Chapter 2:Literature Review
delivery system. In some other states, broader language is used which allows more
freedom in the use of the DB project delivery system (Hanna et al. 2008).
Although the DB project delivery system may not be expressly prohibited by
statute, neither may it be expressly authorised. The absence of this authorisation can
lead to some public officials being reluctant to select the DB project delivery system.
Therefore, statutory language that expressly authorises the DB project delivery
system may be appropriate if the government wishes to encourage its use (Hanna et
al. 2008). Changes may have to be made to existing statutes and regulations in order
to accommodate the implementation of the DB project delivery system. In Indonesia,
the DB project delivery system as a form of integrated project delivery system is
allowed (Government of Indonesia 1999). However, it is acknowledged that the
current legal framework still lacks detailed regulation to accommodate the DB
project delivery system. This should be addressed through the adjustment of
regulations concerning the procurement process and construction (Soemardi &
Pribadi, 2010). To strengthen the potential implementation of the DB project
delivery system in Indonesia, adjustment and improved regulation on project
characteristics, tendering system, contractual arrangement and risk approach also
need to be detailed. Each unit of government has to carefully evaluate the applicable
law prior to implementing the DB project delivery system to satisfy themselves and
to ensure the potential design builder that such a delivery system is appropriate
Client Capabilities
Implementing the DB project delivery system requires more competence, experience,
and skills from parties and stakeholders involved. The Colorado, Kentucky,
Maryland, New Mexico and Tennessee DOTs in the US reported issues of
competition with industry for experienced engineering personnel. The adequate staff
is perceived to be lacking (Gransberg & Molenaar, 2007). Most state transport
agencies lack staff who have experience with the DB (Migliaccio et al. 2009).
Lack of client/agency capability in terms of experience and knowledge can
hinder the use of the DB project delivery system (Pearson and Skues 1999; Ling and
Poh 2008). Lack of skills and lack of understanding, as well as lack of knowledge
Chapter 2: Literature Review 33
and experience, are also obstacles regarding the capability of the client. According to
Migliaccio (2007) and Gibson et al. (2007), the lack of skills and understanding
regarding the DB project delivery system creates hindrances. In addition, lack of
adequate staff can impede the DB implementation. Similarly, the lack of manpower
and lack of resources are problem that owners face in the DB system (Ling and Poh
2008).
Although the DB project delivery is expected to reduce project costs, this
project delivery system can lead to considerable time being spent in experimenting
and developing new organisational routines to support procurement change. Due to
these factors, clients,/agencies/stakeholders can be reluctant to make the effort to
conduct the DB project delivery system (Gibson et al. 2007).
Lack of resources such as budget, knowledge and experience are general issues
in implementing the DB project delivery system. In the US, these issues are common
in any DOT that uses the DB project delivery system. Despite these issues, the
Pennsylvania DOT (Hanna et al. 2008)claimed that lack of knowledge and
experience were not potential problems to implementing the DB project delivery
system.
Capabilities of Other Participants/Stakeholders
Stakeholders are persons or organisations who are actively involved in the project or
whose interests may be affected by the performance or completion of the projects
(Project Management Institute 2008). Project stakeholders are classified into direct
and indirect stakeholders. Direct stakeholders can be divided into primary and
secondary stakeholders. Primary stakeholders include those who have power,
authority, responsibilities or claims over the resources. These stakeholders are central
to any project initiative. Indirect stakeholders can be divided into external
stakeholders and extended stakeholders.
Other participants or stakeholders (e.g. design builder/contractor) must have
the necessary skills and experiences in order to implement the DB project delivery
system. The DB project delivery system is a relatively new option in the Indonesian
34 Chapter 2:Literature Review
road infrastructure projects. In the Indonesian construction industry, the DB project
delivery system has only been conducted in the private sector and state-owned
enterprises. As the DB project delivery system has not been implemented as often as
the traditional DBB project delivery system, there are fewer experienced and skilled
stakeholders who have been directly involved in implementing the DB project
delivery system.
One study found that, in Texas, the departments of transport were often
pervaded by a widespread fear of criticism that may be one of the causes for limiting
the involvement of providers in the procurement process; it also results in lower
industry competition (Migliacio 2007). Lack of the DB experts and lack of design
capability of contractors also can hinder the implementation of the DB project
delivery system (Ling& Chong, 2005). For example, the designer cannot manage the
design process because they are not conversant with management techniques. They
may have no experience in constructability, and they fail to coordinate the various
inputs into finished products (Howell, 1995). Lack of the DB experts can affect the
lack of input and contribution to the implementation of the DB project delivery
system.
Adaptability
Adaptability can be explained as ability to change something to fit to occurring
changes (Andresen & Gronau,2005). Adaptability to change is necessary to cope
with constant and rapid change in technology, markets, regulations and socio-
economic factors (Hemlin 1999; Yates 1995). Adaptability is a general issue for any
department of transport when initiating the DB project delivery system. For instance,
the US Department of Transportation is not accustomed to the DB project delivery
system (USDOT Federal Highway Administration 2006). Moreover, the US
Department of Transportation acknowledged that was not easy to oversee this project
delivery system when it is conducted at the state level. Yates (1995) and Ho et al.
(1996) explained that clients may have no confidence in managing the new system
which is still being learned and tested.
Chapter 2: Literature Review 35
The existence of cultural barriers provides other challenges for successful DB
implementation (USDOT Federal Highway, 2004). A client/owner/agency who tries
the DB project delivery system for the first time may be constrained by the
traditional DBB method (Molenaar and Gransberg 2001). In implementing the DB
project delivery system in road infrastructure projects, the owner would more likely
prefer to implement the traditional DBB system rather than implementing DB
because they are not familiar with the new system. Ho(1995) and FHWA (2004)
pointed out that most clients preferred the traditional DBB system to the DB system
since most local companies were accustomed to the DBB system.
Fear of change or resistance to adopting a new system is also experienced
when using an unfamiliar system (Migliacio 2007; Hanna et al. 2008). Prior to
initiating the DB project delivery system, the departments of transport in the US
were generally using DBB. Consequently, they are accustomed to implementing
projects in the current manner.
According to Fahmy and Jergeas (2004), the DB project delivery system as a
relatively new system to most owners could lead to misunderstandings in the
implementation. They found that in the California Department of Transportation, for
example, employees perceived that it was not easy to implement the DB project for
the first time (Fahmy and F.Jergeas 2004). They did not see the benefits of the DB
project delivery system. They also saw DB as a threat to their work. It appeared that
the primary motivation for resistance to adopting the new system was fear of change
which made them wary of implementing the DB project delivery system. The
clients/owners/agencies are also not aware of the benefits of the DB system (Hemlin
1999), although the benefits of the DB project delivery system are widely reported.
Lack of promotion of the DB system can hinder the DB implementation.
Pearson and Skues (1999) argued that lack of promotion of the DB within the
industry may hinder further adoption. Lack of attention from clients can contribute to
the barriers in implementing the DB project delivery system. It might be due that the
owner does not have enough experience with the DB project delivery system. The
clients tend not to use the DB project delivery system because it is an unfamiliar
36 Chapter 2:Literature Review
system. Figure 2.6 illustrates the barriers to implementing the DB project delivery
system in road infrastructure projects in Indonesia.
Figure 2.6: Barriers to implementing the DB project delivery system
2.4 ROAD INFRASTRUCTURE AND ITS CURRENT PROJECT
DELIVERY SYSTEM IN INDONESIA
This section discusses the conditions of the road infrastructure in Indonesia including
demand and supply, current project delivery system in road infrastructure projects
and the use of the DB project delivery system.
2.4.1 Indonesian Road Infrastructure Project Demand and Supply
Government policy with regard to road infrastructure development is based on the
development program policy and strategy which refers to the National Development
Program (PROPENAS). The aims of PROPENAS are:
Chapter 2: Literature Review 37
to develop the welfare of the people and accelerate economic recovery with a
focus on maintaining infrastructure and improving the level of service and
isolated regional area accessibility
to enhance regional development regional development
to strengthen local autonomy
to enhance community development and expedite the treatment/ handling of
special areas (KIMPRASWIL 2001).
The development of road infrastructure is one of the basic elements in the Indonesian
economic recovery, especially in supporting the development of local and regional
development. In addition, infrastructure development is expected to create jobs,
improve competitiveness, create a healthy investment climate, support the
development of local and regional development, as well as meet the various needs of
other infrastructure services (Bappenas 2002).
Indonesian road infrastructure projects are divided into two categories, namely,
toll road infrastructure and non-toll road infrastructure (Ministry of Public Works
2010). Toll roads are authorised by the Toll Road Management Agency under the
Ministry of Public Works. The funding and the provision for toll roads are usually
awarded to private entities. On the other hand, the Directorate General of Bina
Marga, also under the Ministry of Public Works, is the central authoritative body for
the management of non-toll roads. Road infrastructure projects under this
arrangement are planned and financed by the central government.
Basically, the road infrastructure investment needs are influenced by three
factors as follows:
population – the larger the population, the greater amount of road
infrastructure needed
the size of an area of the occupied population
38 Chapter 2:Literature Review
per capita income of the population.
The demand and supply of road infrastructure projects remain the government‟s
concern and priority. According to Soemardi and Pribadi (2010), the limited finance,
management and technical capability of the central government has resulted in its
inability to keep up with the ever-increasing road infrastructure demand. The growth
of new road has been very slow, and the quality and serviceability of the existing
road system are gradually declining. According to data recorded at the Directorate of
Bina Marga-Ministry of Public Works, there are 38,500 kilometres of national roads.
The length of roads currently provided is inadequate when compared to the entire
Indonesian country area. In addition, the condition of the national roads is reported to
be deteriorating. By the end of 2007, 6% of national roads were in poor condition.
From a total of 34,628 kilometres of national road networks in 2009, about 19% were
considered to be in poor condition, and it was estimated that by the end of 2010,
about 30% of all roads will reach the end of their service life (Ministry of Public
Works , 2010) .
Despite the limitations of its resources, the government fully realises the
important role of road infrastructure provision for the whole country. For example,
the Directorate General of Bina Marga allocated 28 trillion rupiah in 2011 to build
new national roads and improve the national roads that were in badly damaged
condition (Soemardi & Wirahadikusumah, 2009). The government adopted a general
plan to review periodically the composition of toll roads and non-toll national road
infrastructure. The review has been undertaken in accordance with the development
plan for the region and based on the applicable laws and regulations. By the end of
2014, the general planned amount of non-toll national road infrastructure is 4500
kilometres and for the toll national roads the amount is 2015.35 kilometres (Dardak
2005). This large provision of both toll and non-toll roads calls for closer
examination of how they can be successfully delivered and drives the need for more
innovative solutions including a review of the project delivery system (Soemardi &
Wirahadikusumah, 2009).
Chapter 2: Literature Review 39
2.4.2 Current Project Delivery System in Indonesian Road Infrastructure
Projects
For decades, the method of project delivery system employed by the Directorate
General of Bina Marga-Ministry of Public Works has been the traditional design-bid-
build (Soemardi & Pribadi, 2010; Trigunarsyah, 2001). DBB is a project delivery
system whereby the client contracts the designer for design and then separately
contracts the contractor to perform the construction (USDOT Federal Highway
Administration 2006). It means that the design and construction have different
contracts. In this delivery system, the designer and constructor are employed under
different contracts. Firstly, the designer makes the design or plans and specifications
and then the owner contracts a general contractor to carry out the construction. The
contractor may then subcontract the construction to another general contractor.
Rahadian (2009) asserted that the Indonesian road infrastructure project
delivery system is more conservative than other construction services such as the
manufacturing industry. Even though construction technology has evolved into
advanced technology and innovative development, the Indonesian road infrastructure
project procurement still used the traditional DBB project delivery system. Rahadian
(2009) provides some reasons for the popularity of the DBB. The advantages
include having a fair system for the contractors, having the design engineering
working directly for the owner, adherence to legal precedents that have been
established over time, insurance and bonding mechanisms are well-defined, and
absence of legal barriers in procurement and professional licensing (WYDOT 2002).
However, the DBB approach also has several constraints such as: requiring lengthy
periods; resulting in excess costs; resulting in outcomes that are inadequate for
owners in terms of quality and time; limiting the contractor‟s input into the design,
construction method and quality specification, which can result in conflict; requiring
extra staff in managing the design phase, preparing construction, construction phase
and post-construction; slower project completion; and involving the client in
conflicts and dispute (Rahadian 2009; Levy 2006).
Several other studies have shown that the DBB performance was inferior
when compared to alternative project delivery systems (Ibbs et al. 2003; Gransberg et
40 Chapter 2:Literature Review
al. 2006; Hale et al. 2009). In addition, DBB stakeholders are more litigious than DB
stakeholders (WYDOT 2002). In DBB, the owner must manage two contracts that
have the possibilities to conflict. Since the use of the traditional DBB is prevalent in
the delivery of road infrastructure projects in Indonesia (Soemardi & Pribadi, 2010) ,
the weakness of the DBB project delivery system also prevails in Indonesia.
Therefore, other alternative project delivery systems should be explored.
Due to the weaknesses and constraints of the DBB project delivery system, it is
necessary for the Directorate General of Bina Marga-Ministry of Public Works to
consider an alternative project delivery system. An alternative project delivery
system must be able to overcome the weaknesses of the traditional DBB approach.
Currently, DB is used in many countries for both public and private sectors.
Likewise, DB is an emerging delivery system in road infrastructure projects. DB has
been successfully implemented as a method in highway and other transportation
project (Gransberg & Senadheera, 1999). For example, as discussed previously,
Gransberg (2003) studied the implementation of DB in road infrastructure in 15
states in the US and found that it was both effective and efficient. Similarly, in
another study in 2003, it was reported that in the 21 out of 50 US state departments
of transportation that had adopted the DB project delivery system to deliver highway,
the projects were successfully implemented.
Indonesia should therefore consider using a DB project delivery system in the
delivery of its road infrastructure projects. Both better performance and success in
implementing DB should be the key motivators for the adoption by the Directorate
General of Bina Marga-Ministry of Public Works to apply it. Therefore, the DB
project delivery system is perceived as an appropriate project delivery system to
address the problems and the conditions of Indonesian road infrastructure as it entails
faster provision.
Chapter 2: Literature Review 41
2.4.3 Use of the DB Project Delivery System in Indonesia
In Indonesia, the DB project delivery system was used for the first time in 1974
(Yuwono 2007). Since then, the DB project delivery system has been implemented in
the private sector and projects held by state-owned enterprises such as:
process industry (petrochemical-pharmaceutical production facilities; oil, gas
and energy production facilities; mineral and mining production facilities)
manufacturing and fabrication industries including all the work supporting oil
and gas industry
non-civil infrastructure (supply of electric power generation; transmission and
distribution systems)
civil infrastructure (high rise buildings, ports and water resources).
However, so far, there have been no significant reviews associated with the
implementation of the DB project delivery system.
In the 1970s there were four DB contractors working for oil and gas. The
Mrica hydro power plant was the sole power infrastructure project that used the DB
system. The DB team from Mrica plant was a joint operation between one
Indonesian company and a group of companies from the UK. In 1982, an association
of national integrated construction service companies was established with the name
of Association of Industrial Development Companies (GP3I) and later in 1993 it was
renamed the Association of Indonesian Design Build National Companies
(GAPENRI). GAPENRI is open to all local or foreign DB and engineering
procurement and construction (EPC) companies. In 1997, there were 15 DB
contractor companies and, at the time of writing, there were 32 DB contractor
companies.
The DB project delivery system is mentioned in the Indonesian Government
Law No. 18, 1999 on Construction Services Regulation, whereby Section 16 clause 3
states that design, construction and control services can be integrated with regard to
42 Chapter 2:Literature Review
cost, advanced technologies and high risk. It is also stated in the Indonesian
Government Regulation No. 29, 2000 on Construction Service Implementation (i.e.
Section 13 states that construction project service procurement can be delivered by
an integrated approach); No 59, 2010 ( amendment of Indonesian Government
Regulation No. 29, 2000); No. 54, 2000 on Government Good and Service
Procurement; and No.72, 2012 (amendment of Indonesian Regulation No. 54, 2010).
These laws and regulations indicate that the DB project delivery system is attractive
and its implementation is allowed.
Despite being approved in the legislation and regulation, the DB delivery
system has not been implemented in road infrastructure projects. Therefore there is a
need to examine how the DB system can be implemented successfully in road
infrastructure projects in Indonesia.
2.4.4 Stakeholders in Indonesian Road Infrastructure
Infrastructure in its development involves various parties/stakeholders. The
stakeholders can be defined as individuals and organisations which are actively
involved in the projects or whose interests may be affected as a result of project
execution or project completion (Munteanu et al. 2007; El-Gohany et al. 2006;
Project Management Institute 2008). Project stakeholders are groups or individuals
who have a stake in, or expectation of, a project‟s performance and include clients,
project managers, designers, subcontractors, suppliers, funding bodies, users and the
community at large (Newcombe 2003).
Each stakeholder has their own interest, therefore their views and perceptions
on the potential implementation of DB project delivery system may vary. Mostly, the
stakeholders‟ perceptions are derived from their own main concerns and perceived
benefits. Accordingly, the level of understanding of the DB project delivery system
implementation is important.
The stakeholders are interdependent and in one way or another affect each
other when undertaking a project. However, their interdependence and interests vary
Chapter 2: Literature Review 43
according to different development phases over the life of a project (Lim 2009).
Infrastructure stakeholders cover a wide range of people and organisations, bringing
together a vast array of skills as well as disciplinary capabilities necessary for the
implementation of infrastructure projects (Lim 2009).
El-Gohany et al. (2006) classified infrastructure stakeholders into three types:
Responsible stakeholders, referring to an organisation or individual who has
some degree of responsibility or liability with regard to the development
process
Impacted stakeholders, referring to an organisation or individual who is
directly or indirectly affected by the development process
Interested stakeholders, referring to an organisation or individual who is not
directly impacted by the project, but who would like to participate and
provide his or her opinion in the infrastructure development process.
Project stakeholders can be classified into direct and indirect stakeholders (McManus
2004). Direct stakeholders can be divided into primary and secondary stakeholders.
Primary stakeholders include those who have power, authority, responsibilities or
claims over the resources. These are central to any project initiative. Secondary
stakeholders are those with an indirect interest in the outcome. Indirect stakeholder
can be divided into external stakeholders and extended stakeholders. External
stakeholders are groups recognised as impacting on a project but not being a direct
part of the project team, while extended stakeholders are individuals who do not fit
one of the previous groups (Trigunarsyah and Skitmore 2010).
The infrastructure development process involves many issues such as planning,
providing important services to the public and necessary access to land during
construction (Lim, 2009). According to Neutze (1997), governments have
entitlement to provide services, governments have the right to provide these services,
need to exercise their powers to provide the necessary land and access, and have the
44 Chapter 2:Literature Review
responsibility to ensure that they are provided at an acceptable quality and at a
reasonable cost to all citizens.
The stakeholders involved in road infrastructure projects in Indonesia consist
of owner (government), contractors, sub-contractors, consultants, suppliers, local
communities and end-users. The owners, consultants and contractors are responsible
stakeholders who have some degree of responsibility or liability with regard to the
development process. Impacted stakeholders include the suppliers, local
communities, end-users, other government institutions, who are directly or indirectly
affected by the development process. Although the members of academic institutions
are not directly impacted by the project, they can participate and provide their
opinion during the infrastructure development process. This study is based on the
perspective of the owner (government), as such a system has not been implemented
in road infrastructure yet. The stakeholders from government that are involved in the
road infrastructure projects are:
Ministry of Public Works which has authority in road infrastructure project
development.
National Development Planning Agency (BAPPENAS) which is
government institution in charge of carrying out government duties in the
area of national development planning.
The Construction Services Development Board (LPJK) which is an
institution that assists the government in conducting education and training
in the construction area; performs registration of construction workers,
which includes classification, qualification and certification of job skills
and expertise; performs registration of construction service companies; and
encourages and enhances the roles of arbitration, mediation and expert
appraisers in the field of construction services.
Chapter 2: Literature Review 45
2.5 FACTORS FOR PROMOTING THE DB PROJECT DELIVERY
SYSTEM
Many researchers have discussed the topic of the success factors for the DB projects
and generic projects. It seems that limited research has examined factors that can
promote the DB project delivery system for owners who will implement the system
for the first time. This section aims to identify factors promoting the DB project
delivery system. These factors are expected to encourage project owners to
implement the DB project delivery system. The factors are also expected to
overcome the barriers in implementing the DB project delivery system.
2.5.1 Regulation
Selection of the design-build project delivery system without modification to current
statutes and regulations can result in consequences that are contrary to the public
interest. Consequently, public agencies are seeking statutory and regulatory changes
to overcome some of the barriers to implementing DB. Despite these statutory and
regulatory barriers, DB may nevertheless be considered a viable system for project
delivery. Clearly, it is an attractive system, as DB has been used in the US, and is in
more frequent use in other parts of the world, in both the public and private sectors
(National Society of Professional Engineers 1995).
Although DB may not be expressly forbidden by statute, neither may it be
expressly authorised. Due to the absence of this authorisation, some public officials
may be reluctant to select project delivery systems that step outside of traditional
bounds. Accordingly, statutory language that expressly authorises DB may be
appropriate if a government wishes to encourage its use. Each unit of government
should carefully review applicable laws prior to initiating a DB procurement to
satisfy legislative requirements, and to assure the potential design-builder, that such
procurement is appropriate (National Society of Professional Engineers, 1995).
46 Chapter 2:Literature Review
It can be said that the benefits cannot be achieved until the legislation allows
the use of such a system. Getting the detailed legislation depends on the writing of
legislation and the approval process which can satisfy all of the stakeholders.
In Indonesia, according to the Indonesian Government Law No. 18, 1999, an
integrated project delivery system is an attractive and permissible system. It means
that it is possible to implement the DB as it is an integrated project delivery system,
although this is not written explicitly. Therefore, an adjustment of the regulation is
needed so that the regulation is explained in more detail.
According to Hanna et al. (2008) and Esquire (2011), the main items that
should be included in more detailed DB regulations include:
Definition of the terms of DB
DB generalities including the number of projects that can be undertaken,
the value of the projects, which department is responsible, and the explicit
authority to use DB
The DB criteria such as the suitability of projects for using the DB project
delivery system or when to use the DB project delivery system
Procurement process until contract process
Licensing for the DB entity.
Moreover, Gurry and Smith (1995) highlighted that it is important for risk to be
allocated. Risk is an inherent part of the construction industry and will be present in
every project. Therefore, risk also needs to be explained in more detail. The
identification of risk and its equitable allocation is important since the clients have
become increasingly concerned about the extent of risk they are exposed to
(Akintoye, 1994; Chua et al., 1999). Generally, there are three strategies involved in
risk management: eliminating risk, transferring risk, and accepting risk. According to
ASCE (1980), the fundamental principles of risk management are:
Chapter 2: Literature Review 47
Risk should fit with those parties best able to evaluate, control, bear the
cost, and benefit from the assumption of risks
Many risks and liabilities may be shared between parties
Every risk has an associated, unavoidable cost which must to be assumed
in the project process.
The Construction Industry Institute (1986) conducted studies and highlighted
that in the risk allocation, the ideal contract assigns each risk to the parties who are
best able to manage and minimise the risk and who can recognise the unique or
exclusive conditions of the project. The study also found that every project should be
assessed to determine allocation based on considerations that finally reduce the total
cost of project risk (Construction Industry Institute 1986).
The ultimate goal of risk allocation is to assign the risks to the party that is best
able to manage them. Proper risk allocation will lead to lower costs and better
achievement of project goals (AASHTO, 2008).
Prior to instituting the implementation of the DB project delivery system,
legislative authority needs to be obtained (Migliaccio, 2007). In Indonesia, by
legislative authority, the Directorate General Bina Marga-Ministry of Public Works
as client/agency should be given authority to implement the DB project delivery
system. The authority which is delegated to the client/agency should be possessed to
ensure the successful implementation of construction projects (Pitagorsky, 1998).
Therefore, comprehensive legislative authority for implementing the DB project
delivery system must be gained.
The contractual issue in the DB project delivery system is also important for
the success of the project itself (Akintoye, 1994). There are three methods of the DB
contract award, namely, low bid, best value, and adjusted score. The best value
method is the most flexible (Gransberg & Senedheera, 1999). In the DB project
delivery system conducted in the public sector, a lump sum contract with a
competitive award is generally required so that the commitment to a fixed price can
48 Chapter 2:Literature Review
be established earlier, although theoretically any typical payment of contract (e.g.,
lump sum, cost-plus) and any method of award (i.e., competitive or negotiated) can
be used with the DB project delivery system (Molenaar et al. 1999). The DB contract
has variations of contractual arrangements (Tenah 2000). The four frequently used
partnership arrangements are designer-led DB, builder-led DB, joint venture, and in-
house DB.
The selection of contractors is considered to be a significant aspect in
achieving success in DB projects (Deakin, 1999; Chan, 1996). The prequalification is
necessary to make an initial assessment of the interested parties‟ suitability to
undertake the works. The scoring system should be formalised and repeatable to
avoid injustice (Molenaar et al., 1999). To implement the DB project delivery
system, the procurement and tendering procedures have to be regulated. There are
three methods for selection of the contractor, namely, one-step, two-step, and
qualification-based.
As a result, the factors promoting the DB project delivery system in road
infrastructure projects which are associated with regulations are:
legislative authority
adjustment of regulation on project characteristics
Adjustment of regulation on contractual arrangements
Availability of project risk approach to managing project risk
Adjustment of regulation on tendering system.
Chapter 2: Literature Review 49
2.5.2 Capability of Client and Other Participants
A client can be defined as the person or firm responsible for commissioning and
paying for the design and construction of a facility (Kamara et al. 2000; Lam et al.
2004). In public projects which are authorised by government, the client/owner is the
government itself.
Clients/owners/agencies and other participants in the projects which are
delivered by the DB project delivery system are the key in implementing the DB
project delivery system. They should possess skills such as leading, planning,
organising and coordinating, and perform their capabilities (Smith and Wilkins 1996;
Lam et al. 2004; Yates 1995).
Clients/owners/agencies and other participants should also have a clear
understanding and sufficient knowledge regarding integration of the specialised
knowledge on the DB project delivery system (Songer and Molenaar 1996; Lam
2004). Clients have to possess human skills in coping with stress, and establishing
good relationships among project participants (Smith and Wilkins 1996). Design-
builders/contractors as a single entity need to have leadership skills to coordinate
both the design and construction works(Hemlin 1999; Lam et al. 2004).
Jergeas and Fahmy (2006) suggested strategies that can be used to overcome
the problems regarding lack of knowledge, experience, understanding and skill.
They suggested that the owners should be prepared to have an open mind, flexibility,
cooperation and trust and should pay attention to education and training. For
instance, the Minnesota Department of Transportation conducted training which
involved other state DOTs to share experience and lessons learned. The lack of
resources can be overcome by formal training and education with others who have
already implemented the DB project delivery system. Formal training can include
university courses, DB workshops and conferences.
Gaining expertise and experience among transportation agencies is a key
challenge. Transportation agencies should invest in DB training before attempting to
conduct their first design-build project. The training should include not only
50 Chapter 2:Literature Review
transportation agency staff or personnel but also consulting engineers, construction
contractors and other stakeholders involved in the DB project delivery system
(USDOT Federal Highway Administration 2006; Gibson et al. 2007). Education
through seminars, training and workshops in the infrastructure field can be done by
inviting experts from other countries and divisions or organisations who have applied
the DB project delivery system. Similarly, pilot projects also need to be carried out to
gain experience for the owner and other parties involved in the DB project delivery
system. Gibson et al (2007) suggests selecting pilot projects that have a relatively
certain scope and contain well-known processes and technologies. For example, the
Texas Department of Transportation conducted a pilot project for investigating the
implementation of change in its project delivery strategy.
Clients/owners/agencies should also provide continuing education and training
opportunities so that their employees can improve their skills. This is particularly
important for the successful implementation of DB because it is a relatively new
system that challenges traditional ways of thinking and contracting procedures.
Because implementation of DB requires owners to adopt new procurement, financial,
and legal frameworks, the National Society of Professional Engineers (1995)
encourages owners to adopt human resource practices that prepare their employees to
meet these new challenges.
Factors that should be considered to promote the DB project delivery system in
relation to the capability of the participants involved in the system are:
Training on the DB system that is provided to agency staff and external
parties
Availability of pilot projects.
Chapter 2: Literature Review 51
2.5.3 Management
Management is another factor that can influence the success of the DB project
delivery system (Smith and Wilkins 1996). Management by the client/owner/agency
can be considered as a factor can promote the potential implementation of the DB
project delivery system. Communication is one attribute of project management
strategies which determines the success of the DB project (Lam, 2004). Effective
communication is expected to support successful implementation of the DB project
delivery system. Communication can be done among staff or divisions of the
owner/client/agency. The aim of communication is to share knowledge in order to
implement the DB project delivery system (Gil et al. 2001). Knowledge sharing
relates to the exchange of knowledge and can be multidirectional and informal (King
2006). Communication is a means to share the tacit knowledge from skilled staff or
upper-level staff to other staff who do not possess adequate knowledge related to the
DB project delivery system. Also, in this sharing of knowledge, the senior staff of the
owner/client/agency who have DB knowledge and or past experience in executing
DB should be able to educate others and share knowledge with their junior staff
about the system. By sharing knowledge, for instance from experienced, skilled and
knowledgeable staff, participants may find it easier to articulate and convert the tacit
knowledge into explicit knowledge (Iansiti 1995).
As the DB project delivery system has not been implemented yet in
Indonesian road infrastructure projects, communication with external parties affected
by the DB implementation of such a system must be done. According to Migliaccio
(2007), the external parties affected by project delivery system change are informed
on change initiatives. These external parties can include industry providers, utilities
and local agencies. Therefore, socialisation and communication with the external
parties involved in the implementation of the DB project delivery system is essential.
Lack of information on the change initiative and on the new system can trigger
misinformation about the new system and can lead to resistance.
The availability of the owner‟s staff is important. As the DB project delivery
system has a high speed process, the owner is challenged to keep staff aligned to the
project needs. Based on the recommendation from the Texas DOT, in implementing
52 Chapter 2:Literature Review
the new system, the owners are expected to increase the presence of personnel with
DB experience, provide personnel with high-level expertise in their respective
technical area and select individuals who are able to work under pressure, to be
flexible and to multi-task. It needs to be ensured that staff of the owner/client/agency
are available for implementing project delivery system change (Migliaccio, 2007).
Therefore, sufficient staff or personnel to implement the DB project delivery system
should be allocated.
It would not an easy task to implement the DB project delivery system,
especially amongst the staff of the owner because such a system has not been
implemented yet in Indonesian road infrastructure projects. Perceptions of the change
can vary greatly. Some people are willing to accept new ideas, others are not. It is
expected that acceptance by staff can avoid the obstacles in implementation
(Migliaccio, 2007). Hence, acceptance of change by staff of the owner is necessary.
The agency‟s management vision and support for implementing the DB project
delivery system are essential to promote the DB project delivery system. According
to Migliaccio (2007), the support and vision of the agency‟s management is a factor
in successful project delivery system change. AASHTO (2008) highlighted that
many agencies have found that creating the DB program requires champions within
the agency. The role of these champions is to advocate for the delivery method.
Moreover, the key to overcoming barriers in implementing the project delivery
system change is leadership (Hanna et al., 2008). With any change, champions are
also needed to implement the new system. Hence, it is expected that support from
upper management of the owner can influence staff and other parties to support the
DB implementation.
Migliaccio (2007) argues that allocating insufficient resources to implementing
change constitutes a barrier to implementation, as acceptance of change by the
owner‟s staff and agency‟s management vision and support for
adopting/implementing DB are essential to promote the DB project delivery system.
It is expected that acceptance by staff can avoid the obstacles in implementation and
support from upper management of the owner can influence staff and other parties to
support the DB implementation.
Chapter 2: Literature Review 53
Premised on the review above, the factors promoting the DB project delivery
system with regard to management by owner/client are:
communication and knowledge sharing among staff of project owner
to facilitate the DB
socialisation and communication with external parties affected by the
DB system
availability of owner‟s staff for implementing DB
acceptance of change by the owner‟s staff
agency‟s management vision and support for adopting/implementing
the DB.
2.5.4 External Conditions
As a relatively new and unfamiliar system in the Indonesian construction industry
particularly in road infrastructure projects, the conditions or circumstances beyond
the direct involvement of the owner/client/agency can contribute to the potential
implementation of the DB. Support from contractor companies is a vital requirement
in delivering the project (Munns and Bjeirmi 1996; Lam et al. 2004). Support and
acceptance by industry providers can contribute to the implementation of the change
program through the involvement of the industry providers (Migliaccio et al., 2008).
As the partner during the implementation of the project, participation of the industry
provider can provide input into the implementation of the new system. Relations with
industry also have an effect on the project success (Beale & Freeman, 1991; Lam,
2004). Therefore, in implementing the DB project delivery system as a new system,
support from the industry providers is needed.
Migliaccio (2007) observed that it is not essential for the levels of support and
acceptance for delivery system change to be strong. Other parties or stakeholders in
54 Chapter 2:Literature Review
this context involve local agencies, other governmental institutions, utilities, cities
and counties. However, if there is resistance to the new system from these other
parties or stakeholders, then obstacles to implementation effort might arise.
In implementing a project, in particular in the context of the DB project
implementation, the external conditions can be associated with the project
environment. Akinsola et al. (1997) described the “environment” as all external
influences on the construction process, including social, political, and technical
systems. Ming (2005) opined that the physical, political, social and economic
environments are factors that can influence the success of DB projects. Weather
conditions are an example of physical environment factors that may have an impact
on the success of project execution (Beale & Freeman, 1991). If the weather supports
the project execution, be being constantly fine, it is believed that the possibility of
completing projects on time can be achieved (Lam, 2004). Political factors which
relate to the elected government are considered because the elected government may
show commitment and support in terms of funding that can determine the success of
the DB project (Lam, 2004; Pearson & Skues, 1999). Social environment factors
such as social or public opinions on the design of a construction project are
considered to determine the success of the DB project (Liu & Walker, 1998). On the
other hand, the public is not believed to significantly provide active support for
implementing a new plan or system although lack of active support or acceptance by
the public constitutes a barrier to implementing a new system (Migliaccio, 2007).
Economic factors such as market imperfection, disequilibrium prices, inflation and
prevailing marketplace also attract much attention (Okpala 1991; Lam et al. 2004).
Therefore, external condition factors include:
support and acceptance by other parties or stakeholders
support and acceptance by industry providers
political environment
social environment
economic environment
Chapter 2: Literature Review 55
physical environment.
In summary, the factors promoting the DB project delivery system can be grouped
into four categories of factors, namely, regulation, capability of client and other
stakeholders, management, and external conditions (Figure 2.7). Each of these main
factors consists of several factors.
Figure 2.7: Factors promoting the potential implementation of the DB project delivery system
2.6 SUMMARY
This chapter reviewed the literature related to the DB project delivery system both in
a global and Indonesian context. It also reviewed the concept of the DB project
delivery system, the advantages of such a system and successful implementation of
the DB project delivery system compared to the traditional DBB project delivery
system. Considering the importance of fast provision in road infrastructure, the
review of the literature indicates justification of the need to implement the DB
project delivery system in Indonesian road infrastructure projects.
To enable the implementation of the DB project delivery system, several
factors that can promote its potential implementation have been identified. These
56 Chapter 2:Literature Review
factors are also expected to overcome the barriers to implementing the DB. The
common barriers and factors in terms of implementation of the DB project delivery
system currently faced by Directorate General Bina Marga- Ministry of Public
Works are likely the same as those which have been experienced by
clients/owners/agencies in countries elsewhere in the world.
While it is acknowledged that there has been little research on the DB project
delivery system particularly in the Indonesian context, there has also been limited
research into the hierarchy and relationships among the factors that can promote the
potential implementation of the DB project delivery system. To address these
research gaps, the present study aims to study the potential implementation of the DB
project delivery system. The expected output of the thesis is a framework for DB
potential implementation, which would provide the basis for implementing the DB
project delivery system in road infrastructure projects in Indonesia.
Chapter 3:Research Design 57
Chapter 3: Research Design
3.1 INTRODUCTION
As explained in Chapter 2, the design-build (DB) project delivery system is an
attractive form for delivering road infrastructure projects. This system has
advantages over the current project delivery system in Indonesia. However, this
system has not been implemented in Indonesian road infrastructure projects. The
absence of the DB implementation may contribute to the lengthy delays in the
provision of road infrastructure. The implementation of DB has been a major
research focus in the construction industry in the US and UK, South Korea, China
and Hong Kong.
This chapter discusses the design of the author‟s own research on the potential
implementation of the DB project delivery system in Indonesia. First, the research
problem is described. This includes a presentation of the research framework of the
research, which led to the establishment of the research questions. This is followed
by an explanation of the selection of the research methods to answer these questions.
Finally, the selected research methods and data analysis are discussed.
3.2 RESEARCH QUESTIONS
As discussed in Chapter 2, road infrastructure plays an important role in the
economic growth of a nation. Economic growth requires the adequate availability
and good condition of road infrastructure. The Indonesian Ministry of Public Works
reported that the availability of road infrastructure was inadequate if the entire
Indonesian area was considered. Moreover, many roads were in damaged condition.
These circumstances can hinder economic growth. Therefore, project delivery that
can offer faster provision is needed.
At the time of writing, the traditional design-bid-build system is the sole
project delivery system in road infrastructure projects under government authority in
58 Chapter 3:Research Design
Indonesia. However, such a system has drawbacks. Lengthy periods, cost overruns
and outcomes that cannot satisfy quality requirements are the weakness of this
system. Therefore, an alternative project delivery system needs to be adopted to
expedite road infrastructure provision. One such alternative is the design-build
project delivery system.
The DB project delivery system executes design and construction in one
contract. This characteristic leads to benefits compared to the DBB project delivery
system. Many countries across the world have adopted this system because of the
benefits.
Even though the DB system is an attractive alternative, it is not an easy task to
implement an unfamiliar system in Indonesia. Many studies have identified the
barriers related to implementation of the DB system. These barriers can potentially
hinder the DB system potential implementation. Subsequently, an understanding of
the factors that can promote the potential implementation of the DB project delivery
system is sought. These factors are also expected to overcome the barriers. To
implement the DB system, it is necessary to determine what factors are of main
concern. Moreover, every factor should not stand alone, but should have an effect on
every other factor. By discovering the hierarchy and relationships amongst the
factors it is expected that an in-depth understanding of the DB project delivery
system implementation can be gained. This argument is summarised in Figure 3.1
showing the research framework.
Figure 3.1: Research framework
Identifying
stakeholders‟
understanding of:
- Definition of the
DB
- Advantages of the
DB
Identifying factors that
can promote the
implementation of the
DB:
- Regulation
- Capability of client
and other
participants
- Management
- External conditions
Proposed framework
for implementing the
DB project delivery
system:
- Hierarchy and
relationships among
promoting factors
Identifying the barriers
to the implementation
of the DB:
- Regulation
- Client capabilities
- Capabilities of other
stakeholders
- Adaptability
Chapter 3:Research Design 59
The implementation of the DB system in developed countries and developing
countries is not similar. The implementation is likely to vary depending on the
characteristics of the construction industry in a particular country. Therefore, to
implement the DB project delivery system in Indonesian road infrastructure projects,
several questions need to be answered. These questions are:
First, what are the stakeholders‟ understandings of the DB project delivery
system?
Second, what are the barriers to implementing the DB project delivery
system and the factors that can promote the potential implementation of
the DB project delivery system in road infrastructure projects in
Indonesia?
Third, what are the relationship and hierarchy among the promoting
factors?
To answer these research questions, a pragmatic paradigm which uses
complementary qualitative and quantitative methods is required. The inquiry is based
on the assumption that diverse types of data collection best facilitate a
comprehensive investigation of a research problem.
3.3 SELECTION OF RESEARCH METHOD
Specific research methods for collecting, analysing and interpreting data should be
carefully chosen. The selection of the research method is not an easy task. Every
method is open to criticism, and it is the researcher's task to determine which method
can produce “better” results (Leming 1997).
Data collection is an important phase in any research study. It is the process of
gathering information. In addition, it is a communication process which involves data
transfer from respondent to researcher (Fellows and Liu 2008). Therefore, it is
necessary to develop communication to collect the information.
60 Chapter 3:Research Design
There are five types of research method, namely experiment, survey, archival
analysis, history, and case study (Yin 2009). These methods depend on several
factors including the type of research question posed, the extent of control an
investigator has over the actual behaviour or phenomenon being studied and the
degree of focus on contemporary as opposed to historical events. An overview of the
conditions created by these factors and their links to different research methods is
presented in Table 3.1.
Table 3.1: Relevant situation for different research methods (Cosmos Corporation cited in Yin (2009))
CONDITION
METHOD (1)
Form of research
question
(2)
Requires control of
behavioural events?
(3)
Focuses on
contemporary events?
Experiment How, why? Yes Yes
Survey Who, what, where,
how many,
how much?
No Yes
Archival analysis Who, what, where,
how many,
how much?
No Yes/No
History How, why? No No
Case study How, why? No Yes
The first research question in the present study is a “what” type of question,
that is, a question that measures the prevalence of people‟s beliefs. Such a question is
aimed at collecting data or information about characteristics, actions, attributes,
people‟s lives, or the opinions of a group of people, referred to as a
population(O'Leary 2004; Dillman 2007). Yin (2009) suggests that a survey is the
preferred method for this type of question. This method is used to answer the second
research question. In particular, this research employs the Delphi questionnaire
survey. There are some justifications for conducting a Delphi study as follows
(Martino 1973; Masini 1993; Chan et al. 2001; Linstone and Turoff 2002):
The Delphi study is suitable in fields that have no adequate historical data
for the use of other methods.
Chapter 3:Research Design 61
It is appropriate when the problem does not lend itself to precise analytical
techniques but can benefit from subjective judgement on a collective basis.
Even if collective judgements of experts are made up of subjective
opinions, this is considered to be more reliable than individual statements.
As a result, the Delphi study can extract a maximum amount of unbiased
information from a panel of experts.
Considering the inadequate historical data and the immaturity of DB project
delivery system implementation in Indonesian road infrastructure projects, it is
necessary to obtain the opinions and statements from experts. Therefore, the Delphi
study serves as an appropriate consensus-reaching method for addressing the first
and second research questions. Such a technique has been widely used in the
construction management area.
The third research question is also a “what” type of question. However, the
third research question deals with a complex issue, which requires analysing the
relationships between various factors and their hierarchy. According to Janes (1988),
any methodology for dealing with complex issues must be able to break the
complexity down into manageable chunks of information so that the human mind can
deal with it. Complex problems are not easy to identify. Some indications of a
complex problem are: the problem is difficult to define; the situation involves too
many issues that impact one another, such that it is not known where to start; the
problem is difficult to divide into manageable parts; the problem seems to be too
unwieldy; steps towards a solution may alter the main parameters of the problem;
and solutions require buy-in from several individuals or groups whereby these people
need to be persuaded of the importance of the problem and the effectiveness of the
solution.
The potential implementation of the DB project delivery system in Indonesia is
perceived as a complex issue as such of a system has not been implemented in
Indonesian road infrastructure projects. Therefore the relationships and hierarchy
among the promoting factors need to be examined. To achieve that, the third research
question posed in the present study was answered using a pair-wise comparison
questionnaire survey incorporating the Delphi technique. The reason for applying
62 Chapter 3:Research Design
this technique is that it is useful to deal with a complex issue. It assists to identify the
relationships and hierarchy among specific items which define a problem or an issue.
It can be used to address a number of problems within organisations in relation to
decision-making. This technique gathers the opinions of experts to provide a more
complete and better understanding. Implementing the DB project delivery system in
road infrastructure projects in Indonesia is not an easy task as it remains a debatable
issue among stakeholders. As such, it is believed to be a complex problem. Despite
this condition, the DB system is an attractive alternative for project delivery. In order
to deal with this issue, a more complete and better understanding regarding the
relationships and hierarchy of the factors that can encourage the potential
implementation of the DB project delivery system is required. Table 3.2 provides a
summary of the research methods used in this research.
Table 3.2: Summary of selected research methods in this study
RESEARCH
PROBLEM
RESEARCH
QUESTION
RESEARCH
OBJECTIVE
RESEARCH
METHOD
How can the DB
be implemented?
What are the
stakeholders‟
understandings of the
DB system?
To review the
stakeholders‟
understanding of the DB
system
Survey (interview,
Delphi questionnaire
survey)
What are the barriers to
implementing the DB
system and the factors
that can promote the DB
potential implementation
To identify the barriers
to implementing the DB
system and the factors
that can promote the DB
potential implementation
Survey (interview,
Delphi questionnaire
survey)
What are the
relationships and
hierarchy among the
promoting factors?
To examine the
relationships and
hierarchy among the
factors that can promote
potential implementation of the DB project
delivery system
Survey (pair-wise
comparison survey)
3.4 DESCRIPTION OF SELECTED RESEARCH METHOD
Given the research method employed in this research, this section provides a detailed
description of the main selected method, namely, a survey in which a Delphi
questionnaire survey and pair-wise comparison questionnaire survey (combined with
Chapter 3:Research Design 63
the Delphi technique) were conducted. This section describes both methods of data
collection. It includes an overview of the participants, instruments and data analysis
in each method.
3.4.1 Delphi Questionnaire Survey
This section elaborates the Delphi questionnaire survey used in this research. It
details the panel of experts, number of rounds, the content of the questionnaire and
the data analysis.
The purpose of this Delphi study in this research was to seek consensus on:
Stakeholders‟ understanding of the DB project delivery system.
Factors that obstruct and promote the potential implementation of the DB
project delivery system.
The Delphi technique was initially developed by the RAND Corporation to
reach consensus amongst US military experts on a sensitive issue without face-to-
face discussion. The objective was to obtain the most reliable consensus of opinion
of a group of experts through a series of intensive questionnaires interspersed with
controlled opinion feedback (Linstone and Turoff 2002).
The Delphi method aims to establish the opinion of the expert group and
achieve consensus on particular issue, providing a means of synthesising information
from a wide range via experts (National Public Health, 2000). Moreover, the Delphi
study is a method for structuring a group communication process so that the process
is effective in allowing individuals to deal with complex problems (Linstone and
Turoff 2002; Akkermans et al. 2003).
Panel of Experts
Selection and identification of the panel of experts is crucial for conducting a Delphi
study (Grobbelaar 2007). The use of knowledge participants and an interest in the
64 Chapter 3:Research Design
topic influence the validity of the Delphi study (Goodman 1987; Yousuf 2007). The
participants have to possess knowledge of and expertise in questions and topics
posed by researchers. Mead and Moseley (2001) stated that experts can be defined in
a number of ways, such as their position in a hierarchy, public acknowledgement or
as recommended by other participants in the study. Kennedy (2004) suggested that
an expert is someone who is a specialist in the field or who has knowledge about a
specific subject. Rogers and Lopez (2002) in Hallowell and Gambatese (2010), stated
that the expert panel members have to meet at least two of the following criteria:
authorship, conference presenter, member of committee, employed in practice with
five years experience, and employed as a faculty member at an institute of higher
learning.
Since the information solicited in the present study required in-depth
knowledge and substantial experience of project delivery systems, particularly the
DB project delivery system, the following criteria were used to select the eligible
participants in this Delphi survey:
Experts who are in decision-making roles in organisations or institutions
associated with road infrastructure projects.
Experts who have been recently involved in road infrastructure projects.
Practitioners or stakeholders who are considered knowledgeable about
project delivery systems particularly the DB project delivery system and
have extensive working experience in the DB project delivery system.
Academics from universities who have extensive knowledge of all project
delivery system options, particularly the DB project delivery system.
The participants have to possess a commitment to multiple rounds in this
Delphi study. A group of experts was selected to provide opinions on the
understanding of the DB system, the barriers to implementing the DB system and the
factors that can promote the DB potential implementation.
Chapter 3:Research Design 65
In order to obtain valuable opinions, only practitioner/stakeholder/ academics
who met all the criteria were selected to sit on the panel of experts. The
recommended number of expert panel members to be selected varies. Rowe and
Wright (1999) indicated that the size of a Delphi panel has ranged from as low as
three to as high as 80. Hallowell and Gambatese (2010) suggested that the optimal
number of panel members is 12 to 15. This size is easily managed by a facilitator.
The particular number of members should be dictated by the characteristics of the
study and the availability of experts. The size of the panel should also take into
consideration that some panellists may decide to drop out of the study due to other
commitments (Hallowell and Gambatese 2010). On the other hand, Clayton (1997)
suggested that a panel should consist of 15 to 30 members. To ensure a sufficient
number of respondents for valid data gathering, 23 experts were identified and
invited to participate in the Delphi study in this research.
The Delphi Rounds
The Delphi study is an iterative process that requires several rounds of questionnaires
and feedback (Yousuf 2007). There is no standard number of rounds set for a Delphi
study. It can vary from two to seven (Rowe and Wright 1999; Adnan et al. 2003).
However, two to four iterations are common. Grisham (2009) suggested the rounds
can stop whenever the consensus has been reached. It is not based on the number of
rounds but can be based on the standard deviation or inter-quartile range (IQR).
Lang (1994) suggested that it can be beneficial to conduct an interview as an
introduction prior to conducting the Delphi study. In the present study, an interview
with several experts who had knowledge regarding the topic of the study being
undertaken was conducted prior to the Delphi study and it was expected that the
consensus could be reached in two rounds.
Questionnaire
The Delphi questionnaire aimed to elicit the panel‟s opinions with regard to the
stakeholders‟ understandings of the DB project delivery system, the barriers to
implementing the DB project delivery system, and the factors that can promote the
66 Chapter 3:Research Design
DB potential implementation in Indonesia. For round one, the questionnaire was
developed based on the preliminary interview results and the literature review. The
interview was intended to map the initial problem with regard to the potential
implementation of the DB project delivery system. It also intended to gather the
experts‟ opinion on understanding of the DB project delivery system, the barriers to
implementing the DB project delivery system, and the factors that can promote the
DB potential implementation in Indonesia. Furthermore, the result of this
preliminary interview would be combined with the literature review to further
develop the Delphi questionnaire.
In this round, the experts were requested to indicate their agreement with
statements regarding the stakeholders‟ understandings of the DB project delivery
system, the barriers to implementing the DB project delivery system, and the factors
that can promote the DB potential implementation in Indonesia. To measure the
agreement, this questionnaire used a Likert-type scale. The Likert scale was
introduced as a scale and technique to measure attitudes (Rainer et al. 2007). This
scale is widely used in many studies. The Likert scale technique presents a set of
attitude statements.
A six-point Likert scale was used to assess the agreement of the participants,
although the six-point Likert scale is not used as frequently as a five-point or seven-
point Likert scale. All of these odd-numbered scales have a middle value that is often
labelled a neutral option. The neutral option can be seen as an easy option to take
when a respondent is unsure. This case often occurs in South-East Asian countries.
By removing a neutral option, the participants are compelled to make a decision.
Therefore, this study used a six-point Likert scale.
The six-point Likert scale consisted of 1= strongly disagree; 2= disagree; 3=
slightly disagree; 4= slightly agree; 5= agree; and 6= strongly agree. In relation to the
stakeholders‟ understanding aspect, the panel was asked to assess the concept and
advantages of the DB project delivery system. The concept of the DB system
consisted of the definition of the DB project delivery system, characteristics of the
DB procurement and contract, and characteristics of the DB project. The advantages
Chapter 3:Research Design 67
of the DB system consisted of shorter duration, lower cost, enhanced innovation and
better management.
The experts were then requested to indicate in the questionnaire their
agreement with statements regarding the barriers to implementing the DB system and
the factors that promote the DB potential implementation; these factors were derived
from preliminary interview and literature review. The barriers to implementing the
DB project delivery system consisted of four groups of barriers, namely, regulation,
client competencies, other stakeholder competencies, and adaptability. Based on
literature review, the factors that promote the DB system potential implementation
that can also overcome the barriers consisted of four groups of factors, namely,
regulation, capability of clients, management, and external conditions.
The experts were also invited to suggest new concepts, advantages, barriers
and factors which were not in the lists provided. In the last section of the
questionnaire, the participants could add comments about the answers that they had
provided.
For the second round of the Delphi survey, the questionnaire was developed
based on the results from the first round of Delphi survey. The participants were
given questions similar to those in the first round. However, the format of the
questionnaire was different. The experts were asked to consider the ratings that
resulted from the Delphi round one. They could answer “yes” or “no” to respond to
the questions. If they did not agree with the rating, they were asked to revise the
rating.
Data Analysis
Data was analysed after it was collected from the Delphi questionnaire survey. For
the interviews, the opinions of the interviewees were recorded. Subsequently, their
opinions were categorised and grouped under different headings. This allowed a
systematic and thorough analysis of the panel members‟ perceptions of the
stakeholders‟ understanding of the DB system, the barriers to implementing the DB
system and the factors that promote DB potential implementation in Indonesia.
68 Chapter 3:Research Design
Furthermore, the results of these interviews and the literature review were used for
developing the Delphi questionnaire survey.
Upon completion of each round of Delphi survey, the questionnaire results
from the experts were immediately analysed. In the first round, this analysis included
calculation of the mean, median, mode and standard deviation of each stakeholder
understanding, barrier and factor. A median of 5 and above was implemented to
determine the high ratings of these three aspects. Standard deviation was calculated
to see the convergence; while, to see the trends in the responses, the mode was
calculated.
In round two whereby the questions were the same but presented in a different
way, the frequency, inter-quartile range and standard deviation were calculated.
Those values were used to measure the consensus among the experts. Consensus can
be achieved if the participants provide the same response at least 67% of the time
(Alexandrov et al. 1996), the inter-quartile deviation (IQD) is equal to or less than 1
and when there is a low value of standard deviation (Raskin 1994).
3.4.2 Pair-Wise Comparison Survey
A pair-wise comparison survey was conducted in order to develop a model using
interpretive structural modelling. Interpretive structural modelling was first proposed
by Warfield (1973). It enables individuals or groups to develop a map of the complex
relationships between many elements involved in a complex decision situation
(Charan et al. 2008). Interpretive structural modelling can break down complexity by
enabling an individual or a group to focus on the interrelations between two elements
in an issue at a time, without losing sight of the properties of the whole. ISM is often
used to provide a fundamental understanding of complex situations, as well as to put
together a course of action for solving a problem. The ISM process transforms
unclear, poorly articulated mental models of systems into visible, well-defined
models useful for many purposes (Ahuja et al. 2009).
Chapter 3:Research Design 69
Malone (1975) defined ISM as a process intended for use when it is desired to
utilise systematic and logical thinking to approach a complex issue and then to
communicate the results to others. ISM uses experts‟ practical experience and
knowledge to decompose a complicated system into several subsystems and
construct a multi-level structural model. The fundamental concepts of the process
are an “element set” and a “contextual relation”. The element set is identified within
some situational context, and the contextual relation is selected as a possible
statement of the relationships among the elements in a manner that is contextually
significant for the purposes of the inquiry. ISM is able to find a solution to complex
issues by allowing the person using it to focus on only two ideas at one time
(Alawamleh and Popplewell 2011). ISM is also designed to provide an approach
that is both logical and systematic when an issue that is complex is being considered,
and it is able to provide a tool which can bring order and direction to the complex
relations existing between a number of elements (Sage 1977; Singh et al. 2003).
ISM was described by Warfield (1990) as “a computer-assisted learning of
process that enables an individual or a group user to develop a structure or a map
showing interrelations among previously determined elements according to a
selected contextual relationship”. Furthermore, Waller (1983) asserts that ISM is a
method that transcends context, enabling it to be applied in any complex situation
whatever the content of that situation might be so long as it is possible to identify a
set of components and define a relevant contextual relation. These elements may
include qualitative and quantitative aspects which mean that it is possible to include
more than simple measurements. This feature means that ISM is a more flexible tool
than a number of other methods to conventional quantitative modelling and it is able
to provide a language for qualitative modelling in order to bring structure to
complexity and enable a group of users or individual users to map their thinking in
relation to an issue through the construction of an agreed structural model
(Alawamhleh 2010).
ISM was employed by Saxena et al. (1990) with regard to the Indian cement
industry in order to model the variables of energy conservation and they were able to
identify the key variables by the use of direct and indirect interrelationships between
them. ISM methodology was also applied by Sharma et al. (1995) in order to
70 Chapter 3:Research Design
establish a hierarchy of the necessary actions to be taken to achieve the objectives for
waste management in India in the future. Mandal and Deshmukh (1994) used ISM to
analyse some of the central criteria for vendor selection and have revealed how the
criteria are related and the levels of interrelatedness. They also categorised these
criteria in relation to their driving power and dependence.
The factors promoting the DB project delivery system identified in the
previous section might have overlaps and relationships that are sometimes difficult to
see. A more complete or comprehensive understanding of these factors and their
relationships can be reached through logical structure such as interpretive structural
model. ISM is a well-established methodology for identifying hierarchy and
relationships among specific items which define a problem or an issue (Sage, 1977;
Warfield, 2005). In the present study, the opinions from the group of experts were
used in developing the relationship matrix which was later used in the development
of the interpretive structural model.
ISM offers a method that helps the owner/client/agency to organise the
relations between a number of issues that may impact on decisions and, in order to
achieve this, it has been used to address a number of problems within organisations
in relation to decision-making. It has been in use as a technique to support the taking
of decisions over a substantial period, going back as far as the late 1960s and early
1970s (Bhargava and Power 2001). However, it is only very recently that it has been
applied and investigated by researchers in relation to a range of topical areas.
In this study, the aim of the ISM is to establish the relationships between the
factors promoting the DB project delivery system and also classify these factors
depending upon their driving and dependence power using the interpretive structural
model. The model will also help owners/clients/agencies to make better decisions
when implementing the DB project delivery system. Based on the result of the ISM,
the client/owner/agency can pay attention to the priority of the factors in order to
identify what factor needs to be of most concern. Moreover, ISM would also help to
develop the hierarchy based on the importance of each factor and provide a visual
representation of the situation. A practical tool for the Indonesian Government to
use is made available by this model to enable the relevant government to focus on
Chapter 3:Research Design 71
those factors that must be prioritised to establish successful implementation of the
DB project delivery system. If the client/owner/agency is able to understand the
factors promoting the DB project delivery system then they will also be better able to
deal with the barriers or at least plan for their occurrence.
Participants of the Pair-Wise Comparison Survey
In the pair-wise comparison survey, the opinion of the experts was also required.
There is no standard of minimal respondent numbers to meet the requirement.
However, all respondents selected have to possess knowledge and understanding of
the topic under investigation (Kingsley and Brown 2010; Grzybowska 2012).
Therefore, the experts involved in the Delphi questionnaire survey were requested to
participate in this survey.
Pair-Wise Questionnaire
Once the consensus was reached in the Delphi questionnaire, the factors that promote
the DB system potential implementation were identified. The pair-wise questionnaire
was developed based on the results of the Delphi questionnaire survey. The factors
that were highly rated as factors that can promote DB project delivery system
potential implementation were then used as specific items in this questionnaire.
In this questionnaire, the factors were not separated into group factors. The
respondents were asked to provide their opinion on the relationships among the
factors. They were asked to compare one factor to other factors and to choose a value
from the set (V, A, X and O) to represent their perception of the relationship between
two factors at each time.
The meaning of the V, A, X and O values was as follows:
V = if factor i will help achieve factor j
A = if factor j will help achieve factor i
X = if factors i and j will help achieve each other
O = if factors i and j will not help achieve each other or are unrelated.
72 Chapter 3:Research Design
Data Analysis
The data gathered from the pair-wise comparison survey was analysed using ISM to
identify the relationships among the factors and the hierarchy of the factors before
developing a model for the DB project delivery system potential implementation in
road infrastructure projects in Indonesia.
Further, the steps involved in this analysis were as follows:
Identifying the elements which were relevant to the problem or issue.
From the elements identified in the first step, establishing the contextual
relationship among them. This represents the relationship indicating
whether or not one element leads to another.
Developing a structural self-interaction matrix (SSIM) of sources which
indicates a pair-wise relationship between sources of the system under
consideration.
Developing a reachability matrix from the SSIM, and checking the matrix
for transitivity. Transitivity of the contextual relation is a basic assumption
in ISM which states that if element A is related to element B, and B is
related to C, then A is necessarily related to C. The SSIM format is
transformed in the format of the reachability matrix by transforming the
information in each entry of the SSIM into 1s and 0s in the reachability
matrix.
Partitioning the reachability matrix obtained in the fourth step into
different levels.
Based on the relationships in the reachability matrix, removing the
transitive links and drawing a directed graph.
Constructing the interpretive structural model by replacing element nodes
with statements.
Chapter 3:Research Design 73
Reviewing the interpretive structural model developed in the seventh step
to check for conceptual inconsistency, and to make the necessary
modifications.
Analysis of strength of the influence among variables is conducted once an ISM
model is established. This analysis was introduced by Duperrin and Godget in 1973
(Alawamleh and Popplewell 2011) to study the diffusion of impacts through reaction
paths and loops for developing hierarchies for members of an element set. This
analysis can be used to identify and analyse the elements in a complicated system
(Warfield, 1990). Generally, the elements will be classified into four clusters of
autonomous, dependent, linkage and independent (driver) sources according to the
driving power and dependencies of all the elements (Ravi and Shankar 2005).
This analysis is also conducted to classify the factors and developed based on
the driving powers and dependencies which have been identified from the final
reachability matrix. Factors are then categorised based on their driving powers and
dependencies. The categories of the clusters are as follows:
Cluster 1 consists of the autonomous factors that have weak driving power
and weak dependence.
Cluster 2 consists of the independent factors that have strong driving
power but weak dependence.
Cluster 3 consists of the linkage factors that have strong driving power and
strong dependence.
Cluster 4 consists of the dependent factors that have weak driving power
but strong dependence.
An example of the driving power and dependence diagram can be seen in
Figure 3.1.
74 Chapter 3:Research Design
Figure 3.2: Example of Driving Power- Dependence Diagram
In Figure 3.1 we can see the classifications of the factors. The horizontal axis line
indicates the dependence of the factors and the vertical ordinate line shows the
driving power of the factors.
This research project followed guideline provided by QUT Research ethics.
This involved the ascertaining of approval and clearance for the research topic, the
data collection methods, the instruments, material used, the site and location, the
sample of population, information required, treatment of the data, the method of
analysis, confidentiality of issues, dissemination of information and results and
intellectual, property and copyright issues.
Covering letters were attached to the questionnaires explaining the purpose of
the research, giving assurance of confidentiality, outlining the benefits of the study
and soliciting voluntary participation by the sample population. In addition, optional
consent forms for voluntary participation were provided to the potential respondents
(see Appendices A & B). Each individual and organisation was required to
understand and agree with the terms and conditions before participating in the
session. Fulfilment with other requirements was confirmed in consultation with the
Chapter 3:Research Design 75
individual participants, and with the guidance and advice of the principal research
supervisor.
3.5 SUMMARY
The chapter has highlighted the research methods employed in conducting this
research. The Delphi questionnaire survey and pair-wise comparison questionnaire
survey were adopted to collect the data. Each research method was justified to
achieve the research objectives. Explanation of each method, including participants,
the number of rounds for conducting the Delphi study, the questionnaire content and
the data analysis were also clearly defined. All of these formed a comprehensive
overview of the results that were derived. These provided a strong platform for the
development of the model for DB potential implementation. Detailed explanations of
the conduct of each data collection method and the results are presented in Chapter 4
and Chapter 5, respectively.
Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 77
Chapter 4: Potential Implementation of the
DB System: Stakeholders’
Understanding, Barriers and
Promoting Factors
4.1 INTRODUCTION
As explained in the previous chapter, this research employs the Delphi survey to
answer the first and second research questions. The purpose of the Delphi survey in
this research was to: (1) review the stakeholders‟ understanding of the DB project
delivery system; (2) identify the barriers to implementing the DB project delivery
system; and (3) identify the factors that can promote DB potential implementation.
This chapter explains in detail the process and the results of the Delphi survey.
It begins by providing an overview of the Delphi process. This includes the profiles
of the expert panel members. Next, the results of the Delphi questionnaire regarding
stakeholders‟ understanding of the DB system are presented. In this section, the
format of each round of the Delphi survey is outlined before presenting the analysis
and results. Then, the results of the Delphi questionnaire survey regarding the
barriers to implementing the DB system and the factors that promote DB potential
implementation are presented. Finally, the findings of the Delphi survey are
summarised.
4.2 DELPHI PROCESS
This section describes the Delphi survey process. It includes details about the panel
of experts, the format of the questionnaire, and data analysis in each round.
78Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
4.2.1 Formation of Panel Experts
As stated in Chapter 3, prior to Delphi questionnaire development, preliminary
information gathering was conducted through interviews. The purpose of this
preliminary information gathering was to obtain information on what was observed.
The information sought was initial information about the DB project delivery system.
This was done by interviewing several senior officials in various institutions. All of
these interviewees held director or top management positions and decision-making
roles in their respective institution.
An invitation letter was sent through email to several experts whose details
were derived from the Ministry of Public Works, National Development Planning
Agency and Construction Services Development Board (LPJK). Seven were
successfully interviewed (Table 4.1).
Table 4.1: Interviewee details
No Name Sector Organisation
1 A Government Ministry of Public Works
2 B Government Ministry of Public Works
3 C Government Ministry of Public Works
4 D Government Ministry of Public Works
5 E Government Ministry of Public Works
6 N Government National Development Planning Agency
7 Q Private Construction Services Development Board
The interviewees were asked their opinion about the DB project delivery
system including the concept and its advantages. They were also asked to identify the
barriers which hinder the DB potential implementation and the factors that can
encourage this system in Indonesian road infrastructure projects. The results from the
interviews provided a general picture of the DB project delivery system in relation to
road infrastructure project provision in Indonesia. The results were also brought
forward to the next stage of this research, namely, the Delphi questionnaire.
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 79
Once the initial opinions from the interviewees were obtained, the Delphi
questionnaire was developed based on those opinions and the literature review. In
this research, as discussed in Chapter 3 (Section 3.4), the recommended number of
panel members varies from 3 to 80 or 12 to 15. It is also important to anticipate that
not all the experts may complete all rounds of the Delphi survey due to fatigue or
busy schedules. Therefore, to ensure a sufficient number of respondents for valid
data gathering, 23 stakeholders who met the criteria for the panel of experts were
identified and invited to participate in the Delphi survey. The names of these experts
were obtained from the Ministry of Public Works (the main stakeholder in this
research as the problem was mainly viewed from the client perspective), National
Development Planning Agency, General Inspectorate of Ministry of Public Works,
Construction Services Development Board, and universities (Table 4.2).
Table 4.2: Number of experts invited to participate and who agreed to participate in the Delphi survey
Criteria of Expert Panel Sector No. of Experts
Invited Agreed
Experts who are in decision-making
roles in organisations or institutions
associated with road infrastructure
projects
Ministry of Public Works 13 12
Experts who have been recently
involved in road infrastructure projects
National Development Planning
Agency 2 2
Academics from universities who have
extensive knowledge of all project
delivery system options, particularly the
DB project delivery system
Universities 3 2
Practitioners or stakeholders who are
considered knowledgeable about
project delivery systems particularly the
DB project delivery system and have
extensive working experience in the DB
project delivery system
Construction Services
Development Board 5 4
Total 23 20
Twenty experts expressed their interest and agreed to participate in the Delphi
study (a total of 87%). The response rate indicates that the research received a high
level of attention from the invited experts. Similar to the interviewees, the
participating experts in this Delphi survey also held director or top management
positions and decision-making roles in their respective institution. These experts had
80Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
extensive experience (more than 15 and 20 years) in road infrastructure projects.
They consisted of 16 senior officials from various government departments (Ministry
of Public Works, National Development Planning Agency) and universities, and four
senior officials from the Construction Services Development Board.
4.2.2 Distribution of the Delphi Questionnaires
In the interviews held to gather preliminary information, three main questions
relating to the interviewees‟ perceptions of the DB implementation were posed. The
questions gauged their opinions on stakeholder understanding of the DB project
delivery system, the barriers to the potential implementation of the DB system in
Indonesian road infrastructure projects and the factors promoting the DB potential
implementation in Indonesia.
In this research, each round of the Delphi questionnaire survey had a diverse
format. The distribution of questionnaires of each round of the Delphi survey is
described in the following subsections.
Delphi Round 1
As discussed in Chapter 3, the first Delphi questionnaire was developed based on
preliminary information combined with the literature review. In the first round of the
Delphi study, the experts were asked to rate their agreement on:
1. The stakeholders‟ understanding of the DB project delivery system
including the DB concept and DB advantages.
2. Barriers to implementing the DB project delivery system.
3. Factors that can promote the potential implementation of the DB project
delivery system.
The first round of the Delphi questionnaire was distributed in August 2011. A
total of 20 experts participated in the first round. The round 1 Delphi questionnaire
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 81
was sent to the panel of experts accompanied by an invitation letter. The letter
explained the purpose of the research and the approximate expected length of time to
fill in the questionnaire. The experts were also informed that there would be more
than one round of questionnaires, and that their participation in the survey would be
kept confidential.
The experts were given four weeks to complete and return the questionnaire.
However, only about half of the experts had returned the questionnaire within three
weeks‟ time. Emails were therefore sent to remind all the experts who had not yet
returned their completed questionnaires. This was followed by a phone call. It took
seven weeks to finish the first round of the Delphi survey.
Delphi Round 2
Once the first Delphi questionnaires were analysed, the results of those
questionnaires were used as the base for the second Delphi questionnaire
development. In the second round, the results of round 1 were consolidated and
presented. The panel members were requested to consider the ratings from round 1
and indicate whether they agreed with the ratings as stated in Chapter 3.
The second round of the Delphi questionnaire was forwarded to the panel of
experts by email in December 2011. The experts were given four weeks to complete
the questionnaire, as in the first round. Completion of the second round was more
difficult than the first round. It took more time than the first round to wait for the
participants‟ responses. In round 2, two experts did not respond to the questionnaire.
Three reminder emails were sent to them but they did not respond. It was assumed
that they withdrew their involvement from the survey due to their heavy workload.
Finally, a total of 18 experts completed the questionnaires in this round over a period
of seven weeks. A sample of the first and second round questionnaire is attached as
Appendix C.
82Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
4.2.3 Analysis
In this section, prior to presenting the result of the Delphi survey, the data analysis of
each round was restated. The data was analysed after it was gathered through the
questionnaire survey. The analysis of the data in each round of the Delphi
questionnaire survey is explained in the following subsections.
Delphi Round 1 Data Analysis
The mean, mode and median were used to provide the rating of each indicator while
the standard deviation was used to see the uniformity/convergence of each indicator.
In round 1, the indicators were categorised based on the median cut-off score. The
indicator was rated high if the median score was equal to or higher than 5. The
indicator was rated medium if the median was equal to 4 and less than 5, while the
indicator was rated low if the median was below 4.
Delphi Round 2 Data Analysis
In addition to frequency, the IQD was analysed to measure the consensus. Inter-
quartile deviation is a value of the difference between the 75th and 25th percentiles.
The standard deviations of concept, advantage, barrier and factor were also
calculated to determine the uniformity/convergence of the participants‟ responses
(Raskin 1994).
As stated above, the frequency, inter-quartile deviation and standard deviation
were analysed to measure the consensus. The consensus can be achieved if the
participants provided the identical responses at least 67% of the time (Alexandrov et
al. 1996), the IQD was less than 1 and there was a low value of standard deviation.
The next sections present the results of the Delphi questionnaire survey regarding the
three areas of questioning. The detailed results of the Delphi analysis which used
Statistical Package for the Social science (SPSS) is attached as Appendix E.
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 83
4.3 STAKEHOLDERS’ UNDERSTANDING OF THE DB PROJECT
DELIVERY SYSTEM (CONCEPT AND ADVANTAGES)
One of the purposes of the Delphi study was to review the stakeholders‟
understanding of the DB project delivery system. Despite being an attractive option,
the DB project delivery system has not been implemented in road infrastructure
projects in Indonesia. Considering this circumstance, this research reviewed the
stakeholders‟ understanding of the DB system. It concerned the concept and
advantages of the DB project delivery system.
In general, the main results from the interviews were about:
DB project description
DB tendering and contracts
Characteristics of the DB project
Advantages of the DB project delivery system.
These results were then further elaborated by combining them with the findings
of the literature review to develop the Delphi questionnaire.
4.3.1 Delphi Round 1 Rating Scores
The questions that related to the concept of the DB project system were classified
into three groups, namely, definition of the DB system, the characteristics of the DB
procurement and contract, and characteristics of the DB project. Tables 4.3a to 4.3c
list the stakeholders‟ understandings with regard to the concept of the DB project
delivery system.
84Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
Table 4.3a: Stakeholders‟ understanding of the DB system concept – Definition of DB
Current Understanding of DB
(Concept) Mean Median Mode SD Rating
Definition of DB
1
The client deals directly with the
constructor for the complete design and
construction
5.10 6.00 6.00 1.518
High 2
The constructor/design builder has
single responsibility 5.20 5.00 5.00 1.152
3 The constructor will design and
construct the project 5.05 5.00 6.00 1.317
4 The project is executed by a single
entity/organisation 4.65 5.00 5.00 1.137
In the “definition of DB” group, all concepts were rated highly with the median
scores of 6 and 5. The participants have high levels of agreement with the definition
of the DB project delivery system. Those concepts were “the client deals directly
with the constructor for the complete design and construction” (a median score of 6),
“the constructor/design builder has single responsibility” (a median score of 5),
“executed by a single entity/organisation” (a median score of 5), and “the constructor
will design and construct the project” (a median score of 5).
Table 4.3b: Stakeholders‟ understanding of the DB system – Procurement and contract characteristics
Current Understanding of DB
(Concept) Mean Median Mode SD Rating
DB Procurement and Contract Characteristics
1 Integrates design and construction into
one contract 5.10 5.00 5.00 1.210
High
2 The design and construction are in one
procurement 5.00 5.00 5.00 1.214
3 Is based on lump sum fixed price basis 4.50 5.00 5.00 1.192
4 Can be procured by limited tender 4.40 5.00 5.00 1.429
5 Design and construction are paid in
single financial transaction 4.40 5.00 5.00 1.188
6 Includes engineering procurement and
construction 4.35 4.50 5.00 1.040 Medium
Five indicators were rated highly in the “DB procurement and contract
characteristic” group. A high level of agreement was achieved on each of the five
concepts, namely, “integrates design and construction into one contract” (a median
score of 5), “the design and construction are in one procurement” ( a median score of
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 85
5), “includes engineering procurement and construction” (a median score of 5),
“based on lump sum fixed price basis” (a median score of 5) and “design and
construction are paid in single financial transaction” (a median score of 5). One
indicator was rated medium, namely, “can be procured by limited tender” with a
median score of 4.5.
Table 4.3c: Stakeholders‟ understanding of the DB system – DB project characteristics
Current Understanding of DB
(Concept) Mean Median Mode SD Rating
DB Project Characteristics
1 Has varied tasks in project scope 5.20 5.00 5.00 0.696
High
2 Requires efficient coordination, control
and monitoring from start to finish 5.05 5.00 5.00 0.686
3 Needs specialists in project scope 4.55 5.00 5.00 1.050
4 Needs advanced technology 4.50 5.00 5.00 1.051
5
Used for high-risk projects which can
endanger public safety, human life and
the environment
4.50 5.00 5.00 1.147
6 Used for projects that can endanger the
environment 4.45 5.00 5.00 1.050
7 Used for projects that can result in
hazards 4.40 5.00 5.00 1.188
8 Used for projects that can endanger the
labour at the project site 4.25 5.00 5.00 1.517
9 Requires a lot of details about how it
should be executed 4.00 4.50 5.00 1.376
Medium 10 Has intricate work in the project 4.15 4.00 3.00 1.040
11 Used for projects which are valued
over USD 5,000,000 4.10 4.00 5.00 0.968
12 Used for medium and small size
projects 4.10 4.00 4.00 0.852
13
Has a large number of different
systems that need to be put together
and/or with a large number of
interfaces between elements
3.65 3.50 3.00 1.137
Low 14
Usually encounters a series of revisions
during construction and needs
interrelationship between activities
3.70 3.00 3.00 1.261
15
Involves construction work on a
confined site with access difficulty and
requiring many trades to work in close
proximity at the same time
3.45 3.00 3.00 0.887
86Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
In the “DB project characteristic” group, high ratings were given to “having
varied tasks in project scope”, “requires efficient coordination, control, and
monitoring from start to finish”, “needs specialists in project scope”, “needs
advanced technology”, “used for high-risk projects which can endanger public
safety, human life and the environment”, “used for projects that can endanger the
environment”, “used for projects that can result in hazards”, and “used for projects
that can endanger the labour at the project site”. The median score for these
characteristics was 5.
The characteristics “requires a lot of details about how it should be executed”
(a median score of 4.5), “has intricate work in the project” (a median score of 4),
“used for projects which are valued over USD 5,000,000” (a median score of 4),
“used for medium and small size projects” (a median score of 4) were rated medium.
The characteristics “has a large number of different systems that need to be put
together and/or with a large number of interfaces between elements” (a median score
of 3.5), “usually encounters a series of revisions during construction and needs
interrelationship between activities” (a median score of 3), and “involves
construction work on a confined site with access difficulty and requiring many trades
to work in close proximity at the same time” (a median score of 3) were rated low.
The respondents also proposed two concepts with regard to DB project
characteristics based on their own perspectives, namely, that people involved in DB
projects require specific skills, and that the projects can be executed by several
construction methods. These were proposed as new indicators in the second round.
Similarly, the mean, mode, median and standard deviation were also analysed
to provide the ratings of the stakeholders‟ understanding with regard to the
advantages of the DB system. The advantages of the DB system were classified into
five groups as follows:
Shorter duration
Lower cost
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 87
Better quality
Enhanced innovation
Better management.
Each group of DB system advantages was described by several indicators. Tables
4.4a to 4.4e present the advantages of the DB system based on the experts‟
perspectives.
Table 4.4a: Stakeholders‟ understanding of the DB system (advantages/benefits of DB) – Shorter
duration
Current Understanding
(Advantage/Benefit of DB) Mean Median Mode SD Rating
Shorter Duration
1 Simultaneous contracting of design
and construction 5.20 5.00 5.00 0.696
High
2 Overlapping design and construction
phase 5.00 5.00 5.00 0.725
3
The key item of materials and
components determined early in the
drawing-up of specifications
4.85 5.00 5.00 0.933
4
Optimum use of the experience and
knowledge (constructability) that
constructor/design builder provide
4.25 5.00 5.00 1.209
In the “short duration” group, each indicator had a median score of 5.
Therefore, these indicators (“simultaneous contracting of design and construction”,
“overlapping design and construction phase”, “the key item of materials and
components determined early in the drawing-up of specifications”, “optimum use of
the experience and knowledge (constructability) that constructor/design builder
provide”) were rated high. A new indicator was proposed, namely, reducing
procurement time.
88Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
Table 4.4b: Stakeholders‟ understanding of the DB system (advantages/benefits of DB) – Lower cost
Current Understanding
(Advantage/Benefit of DB) Mean Median Mode SD Rating
Lower Cost
1 Designer and contractor in the same
team 5.15 5.00 5.00 0.745
High
2 Early cost certainty 5.00 5.00 5.00 0.973
3 Early project completion 4.85 5.00 5.00 1.04
4
Optimum use of the experience and
knowledge (constructability) that
constructor/design builder provide
4.50 5.00 5.00 1.1
All indicators in the “lower cost” group were also rated high, with a median
score of 5. These indicators were “designer and contractor in the same team”, “early
cost certainty”, “early project completion”, “optimum use of the experience and
knowledge (constructability) that constructor/design builder provide”.
Table 4.4c: Stakeholders‟ understanding of the DB system (advantages/benefits of DB) – Better
quality
Current Understanding
(Advantage/Benefit of DB) Mean Median Mode SD Rating
Better Quality
1
Optimum use of the experience and
knowledge (constructability) that
constructor/ design builder provide
4.95 5.00 5.00 0.887
High 2 Allowing the use of best value method
to assess quality of design 4.90 5.00 5.00 0.788
3
Allowing the use of best value method
to assess the qualification of
constructor/design builders
4.70 5.00 5.00 0.865
The “better quality” group had three indicators (“optimum use of the
experience and knowledge (constructability) that constructor/ design builder
provide”, “allowing the use of best value method to assess quality of design”, and
“allowing the use of best value method to assess the qualification of
constructor/design builders”), all of which were rated high with a median of 5. New
indicators were also proposed, namely, reducing rework, reducing different
interpretations among the staff involved, reducing the possibility of failure.
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 89
Table 4.4d: Stakeholders‟ understanding of the DB system (advantages/benefits of DB) – Enhanced
innovation
Current Understanding
(Advantage/Benefit of DB) Mean Median Mode SD Rating
Enhanced Innovation
1
The DB can promote innovation in
management such as increasing
transparency and open communication
among project team members
5.30 5.00 5.00 0.657
High
2
The DB allows the contractors to use
any material as long as they can meet
performance quality criteria
5.2 5.00 5.00 0.616
3
The DB enables contractors to have
significant freedom and flexibility in
construction technique
5.15 5.00 5.00 0.745
4
The DB allows contractors to use any
equipment as long as their results meet
the quality criteria and client objective
5.10 5.00 5.00 0.718
5
The DB can promote innovation by
utilising the designers‟ and builders‟
separate strengths to develop new
design and construction techniques
5.10 5.00 5.00 0.788
In the “enhanced innovation” group, high ratings were attained on all five
indicators, namely, “the DB can promote innovation in management such as
increasing transparency and open communication among project team members”,
“the DB allows the contractors to use any material as long as they can meet
performance quality criteria”, “the DB enables contractors to have significant
freedom and flexibility in construction technique”, “the DB allows contractors to use
any equipment as long as their results meet the quality criteria and client objective”,
and “the DB can promote innovation by utilising the designers‟ and builders‟
separate strengths to develop new design and construction techniques”) with a
median of 5. A new indicator was also proposed, namely, allowing the use modern
construction techniques and innovative technology.
90Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
Table 4.4e: Stakeholders‟ understanding of the DB system (advantages/benefits of DB) – Better
management
Current Understanding
(Advantage/Benefit of DB) Mean Median Mode SD Rating
Better Management
1
Single responsibility that DB provides
can lead to minimum conflict and
disputes
5.10 5.00 5.00 0.718
High
2
Single responsibility that DB provides
can lead to streamlining the
coordination between the design and
construction teams
5.00 5.00 5.00 0.858
3 Single responsibility can lead to
lessening the administrative burden 5.00 5.00 5.00 0.973
4
Single responsibility can lead to
arbitrating between distinct design and
construction entities
4.90 5.00 5.00 0.788
5 Single responsibility can avoid the
complexities of multiple contracts 4.50 5.00 5.00 1.147
6 Single responsibility can avoid the
adversarial roles amongst parties 4.4 5 5 1.188
The “better management” group consisted of six indicators which were rated
high with a median of 5. Those indicators were “single responsibility that DB
provides can lead to minimum conflict and disputes”, “single responsibility can lead
to streamlining the coordination between the design and construction teams”, “single
responsibility can lead to lessening the administrative burden”, “single responsibility
can lead to arbitrating between distinct design and construction entities”, “single
responsibility can avoid the complexities of multiple contracts”, and “single
responsibility can avoid the adversarial roles amongst parties”.
4.3.2 Delphi Round 2 - Considering the Ratings
Once the results from the first Delphi round were obtained, the second round was
conducted. The objective of the second Delphi round was to consider the ratings that
resulted from the first round. Tables 4.5a to 4.5c present the results regarding the
stakeholders‟ understanding of the DB project delivery system concept. Frequency,
IQD and standard deviation were used to analyse the ratings and consider each
indicator.
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 91
Table 4.5a: Stakeholders‟ understanding of the DB project delivery system concept –Definition of DB
No. Rating Concept of DB % IQD SD
Definition of DB
1
High
The client deals directly with the constructor
for the complete design and construction
100 0 0
2 The constructor/design builder has single
responsibility
100 0 0
3 The constructor designs and constructs the
project
100 0 0
4 The project is executed by a single
entity/organisation
100 0 0
In the “definition of the DB” group the participants agreed with all of the
definitions which were provided in the questionnaire. They had identical
understandings of the definitions of the DB system, namely, that “the client deals
directly with the constructor for the complete design and construction”, “the
constructor/design builder has single responsibility”, “the project is executed by a
single entity/organisation”, and “the constructor will design and construct the
project”. The agreement response frequency was 100%.
Table 4.5b: Stakeholders‟ understanding of the DB project delivery system concept – Procurement
and contract characteristics
No. Rating Concept of DB
% IQD SD
DB Procurement and Contract Characteristics
1
High
Integrates design and construction into one
contract
100 0 0
2 The design and construction are in one
procurement
100 0 0
3 Is based on lump sum fixed price basis 94.4 0 0236
4 Can be procured by limited tender 77.8 0.25 0.428
5 Design and construction are paid in single
financial transaction
94.4 0 0.236
6 Medium
Includes engineering procurement and
construction
77.8 0.25 0.428
92Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
In the “DB procurement and contract characteristics” group, most respondents
agreed and had similar understandings of the five characteristics (“integrates design
and construction into one contract”, “the design and construction are in one
procurement”, “includes engineering procurement and construction”, “based on lump
sum fixed price basis”, and “design and construction are paid in single financial
transaction”) which were rated high with agreement frequencies of above 67%. They
also agreed with one concept (“can be procured by limited tender”) at an agreement
frequency of 77.8%, which was rated medium.
Table 4.5c: Stakeholders‟ understanding of the DB project delivery system concept – Project
characteristics
No. Rating Concept of DB % IQD SD
DB Project Characteristics
1
High
Has varied tasks in project scope 94.4 1 0.236
2 Requires efficient coordination, control and
monitoring from start to finish
83.3 1 0.383
3 Needs specialists in project scope 94.4 1 0.236
4 Needs advanced technology 88.9 1 0.323
5
Used for high-risk project which can
endanger public safety, human life and the
environment
100 1 0
6 Used for projects that can endanger the
environment
88.9 1 0.323
7 Used for projects that can result in hazards 94.4 1 0.236
8 Used for projects that can endanger the labour
at the project site
88.9 1 0.323
9
Medium
Requires a lot of details about how it should
be executed
88.8 1 0.323
10 Has intricate work in the project 94.4 1 0.236
11 Used for projects which are valued over USD
5,000,000 88.9 1 0.323
12 Used for medium and small size projects 94.4 1 0.236
13
Low
Has a large number of different systems that
need to be put together and/or with a large
number of interfaces between elements
94.4 1 0.236
14
Revisions are usually encountered during
construction and interrelationship between
activities is needed
77.8 0.25 0.428
15
Involves construction work on a confined site
with access difficulty and requiring many
trades to work in close proximity at the same
time
77.8 0.25 0.428
Proposed Concept
1
High
People involved in DB projects require
specific skills
94.4 0 0.236
2 The project can be executed by several
construction methods
94.4 0 0.236
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 93
Most respondents agreed and had the same understanding of eight concepts
(“has varied tasks in project scope”, “requires efficient coordination”, “needs
specialists in project scope”, “needs advanced technology”, “used for high risk
projects which can endanger public safety, human life and the environment”, “used
for projects that can endanger the environment” “used for projects that can result in
hazards”, and “used for projects that can endanger the labour at the project site”)
which were rated high. The agreement frequencies were greater than 67%. The
respondents were in agreement about “requires a lot of details about how it should be
executed”, “has intricate work in the project”, “used for projects which are valued
over USD 5,000,000” and “used for medium and small size projects”. These were
rated medium with agreement frequencies of greater than 67%. They agreed on low
ratings (with agreement frequencies above 67%) for “has a large number of different
systems that need to be put together and/or with a large number of interfaces between
elements”, “revisions are usually encountered during construction and
interrelationship between activities is needed”, and “involves construction work on a
confined site with access difficulty and requiring many trades to work in close
proximity at the same time”. They agreed on high ratings of the new concepts of
project characteristics (“people involved in DB projects require specific skills” and
“the project can be executed by several construction methods”) with agreement
frequencies of 94.4%.
The advantages of the DB system were likewise analysed. Tables 4.6a to 4.6e
present the indicators of stakeholders‟ understandings of DB project delivery system
benefits. Frequency, IQD and standard deviation were used to analyse the ratings and
consider each indicator.
94Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
Table 4.6a: Stakeholders‟ understanding of the DB project delivery system benefits – Shorter duration
No. Rating Benefit % IQD SD
Shorter Duration
1
High
Simultaneous contracting of design
and construction 100 0 0
2 Overlapping design and construction
phase 100 0 0
3
The key item of materials and
components determined early in the
drawing-up of specifications
88.9 0 0.323
4
Optimum use of the experience and
knowledge (constructability) that
constructor/design builder provide
100 0 0
Proposed Advantage
1 High Procurement is conducted once
100 0 0
In the “shorter duration” group, most participants agreed with all of the
indicators which led to shorter duration in implementing the DB system. Most of
them had the same understanding of the “shorter duration” advantage which was
designated through indicators of “simultaneous contracting of design and
construction”, “overlapping design and construction phase”, “the key item of
materials and components determined early in the drawing-up of specifications”, and
“optimum use of the experience and knowledge (constructability) that
constructor/design builder provide”. The agreement frequencies for these were above
80%.
Table 4.6b: Stakeholders‟ understanding of the DB project delivery system benefits – Lower cost
No. Rating Benefit % IQD SD
Lower Cost
1
High
Designer and contractor in the same
team
100 0 0
2 Early cost certainty 88.9 0 0.323
3 Early project completion 94.4 0 0.236
4
Optimum use of the experience and
knowledge (constructability) that
constructor/design builder provide
100 0 0
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 95
In the “lower cost” group, most respondents agreed and had similar
understandings of four indicators (“designer and contractor in the same team”, “early
cost certainty”, “early project completion”, and “optimum use of the experience and
knowledge (constructability) that constructor/design builder provide”) which led to
lower cost receiving agreement frequencies of above 67%.
Table 4.6c: Stakeholders‟ understanding of the DB project delivery system benefits – Better quality
No. Rating Benefit % IQD SD
Better Quality
1
High
Optimum use of the experience and
knowledge (constructability) that
constructor/ design builder provide
100 0 0
2 DB allows the use of best value
method to assess quality of design
94.4 0 0.236
3
DB allows the use of best value
method to assess the qualification of
constructor/design builders
88.9 0 0.323
Proposed Advantages
1
High
Rework can be avoided 88.9 0 0.323
2 Different interpretations among the
staff involved can be avoided
88.9 0 0323
3 The possibility of failure can be
avoided
88.3 0 0.383
In the “better quality” group, most participants agreed with all of the indicators
leading to better quality in implementing the DB system. Most of them had similar
perceptions of the better quality advantage which was designated through the
indicators “optimum use of the experience and knowledge (constructability) that
constructor/ design builder provide”, “DB allows the use of best value method to
assess quality of design”, and “DB allows the use of best value method to assess the
qualification of constructor/design builders”. The agreement frequencies for these
were above 67%.
96Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
Table 4.6d: Stakeholders‟ understanding of the DB project delivery system benefits – Enhanced
innovation
No. Rating Benefit % IQD SD
Enhanced Innovation
1
High
DB can promote innovation in
management such as increasing
transparency and open
communication among project
team members
100 0 0
2
DB allows the contractors to use
any material as long as they can
meet performance quality criteria
88.9 0 0.323
3
DB enable contractors to have
significant freedom and flexibility
in technique
94.4 0 0.236
4
DB allows contractors to use any
equipment as long as their results
meet the quality criteria and client
objective
100 0 0
5
DB can promote innovation by
utilising the designers‟ and
builders‟ separate strengths to
develop new design and
construction techniques
100 0 0
Proposed Advantage
1 High
DB enables the use of modern
construction techniques and
innovative technology
100 0 0
In the “enhanced innovation” group, most experts agreed and had similar
understanding of five indicators (“DB can promote innovation in management such
as increasing transparency and open communication among project team members”,
“DB allows the contractors to use any material as long as they can meet performance
quality criteria”, “DB enable contractors to have significant freedom and flexibility
in construction technique”, “DB allows contractors to use any equipment as long as
their results meet the quality criteria and client objective”, and “DB can promote
innovation by utilising the designers‟ and builders‟ separate strengths to develop new
design and construction techniques”) with agreement frequencies above 67%.
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 97
Table 4.6e: Stakeholders‟ understanding of the DB project delivery system benefits – Better
management
No. Rating Benefit % IQD SD
Better Management
1
High
Single responsibility that DB provides
can lead to minimum conflict and
disputes
88.9 0 0.323
2
Single responsibility can lead to
streamlining the coordination between
the design and construction teams
100 0 0
3 Single responsibility can lead to
lessening the administrative burdens
88.9 0 0.323
4
Single responsibility can lead to
arbitrating between distinct design
and construction entities
94.4 0 0.236
5 Single responsibility can avoid the
complexities of multiple contracts
88.9 0 0.323
6 Single responsibility can avoid the
adversarial roles amongst parties
83.3 0 0.383
In the “better management” group, most respondent agreed and had the same
understanding of all six indicators (“single responsibility that DB provides can lead
to minimum conflict and disputes”, “single responsibility can lead to streamlining the
coordination between the design and construction teams”, “single responsibility can
lead to lessening the administrative burdens”, “single responsibility can lead to
arbitrating between distinct design and construction entities”, “single responsibility
can avoid the complexities of multiple contracts”, “single responsibility can avoid
the adversarial roles amongst parties”) with agreement frequencies above 67%.
Consensus was achieved in this round as three of the requirements were met. It
can be seen that each concept and advantage indicator had agreement frequencies of
above 67%. The IQR of each concept and advantage indicator was less than 1 and
the standard deviation became convergent. The results show that the participants had
a good understanding of the DB project delivery system.
98Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
4.4 BARRIERS TO IMPLEMENTING DB PROJECT DELIVERY SYSTEM
The second objective of the Delphi survey in this research was to identify the barriers
that hinder DB potential implementation. Previous research has found that there are
barriers that obstruct the DB potential implementation. Based on the literature review
and the initial interviews, the barriers to implementing the DB system were identified
in this Delphi survey.
4.4.1 Delphi Round 1 Rating Score
The barriers that can hinder DB potential implementation were divided into four
groups which relate to regulation, client competencies, other participant/stakeholder
competencies, and adaptability. Tables 4.7ato 4.7d present the indications of the
barriers to implementing the DB project delivery system.
Table 4.7a: Barriers to implementing DB project delivery system – Regulation
No. Barriers Mean Median Mode SD Rating
Lack of Regulation
1 Lack of detailed regulation on project
characteristics 4.7 5 5 0.923
High 2
Lack of detailed regulation on
tendering system 4.65 5 5 0.933
3 Lack of regulation on contractual
arrangement 4.65 5 5 1.089
4 Lack of risk management approach 4.4 5 5 1.188
Participants have high agreement that regulation is a barrier to implementing
the DB project delivery system. This can be seen from the indicators (“lack of
detailed regulation on project characteristics” such as the type and value of projects
suitable for the DB project delivery system, “lack of detailed regulation on tendering
procedure”, “lack of regulation on contractual arrangement”, and “lack of risk
management approach”) which were rated high with a median of 5.
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 99
Table 4.7b: Barriers to implementing DB project delivery system – Client competencies
No Barriers Mean Median Mode SD Rating
Lack of Clients’ Capabilities
1 Lack of experience 4.95 5 5 1.099
High
2 Lack of skill 4.85 5 5 1.089
3 Lack of knowledge 4.8 5 5 1.005
4 Lack of understanding of staff 4.7 5 5 0.923
5 Lack of adequate staff 4.65 5 5 0.587
6 Lack of effort to implement DB 4.65 5 5 0.933
Similar to regulation, participants had high agreement with client capability as
a barrier to implementing the DB project delivery system. This can be seen from the
median score of 5 that indicates the high rating of the barrier. The indicators in the
client competencies group were “lack of experience”, “lack of skill”, “lack of
knowledge”, “lack of understanding of staff”, “lack of adequate staff”, and “lack of
effort to implement DB”.
Table 4.7c: Barriers to implementing DB project delivery system – Other participant/stakeholder
capability
No. Barriers Mean Median Mode SD Rating
Lack of other participant/stakeholder capabilities
1 A small number of experienced and
skilled other stakeholders in DB 4.8 5 5 1.005
High 2 Lack of DB experts 4.65 5 5 0.933
3 Lack of design capability 4.65 5 5 0.988
The competency of other stakeholders was considered as a barrier to DB
potential implementation. The barriers were rated highly. These barriers (“small
number of experienced and skilled other stakeholders in DB”, “lack of DB experts”
and “lack of design capability”) had a median of 5.
100Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
Table 4.7d: Barriers to implementing DB project delivery system – Adaptability
No. Barriers Mean Median Mode SD Rating
Adaptability
1 Clients prefer traditional method to
DB 4.8 5 5 1.005
High
2 Lack of promotion of DB 4.7 5 5 0.979
3 Resistance to adopting a new system 4.7 5 5 1.129
4 Clients do not have confidence in
managing DB 4.5 5 5 1.000
5 Clients are not aware of the benefits of
DB 4.4 5 5 0.940
6 Lack of attention from clients 4.4 5 5 1.046
7 Clients are wary of new innovation
and systems 4.4 5 5 1.046
8 Clients are constrained by traditional
DBB method 4.15 4.5 5 1.040 Medium
Adaptability was considered as a barrier to implementing the DB project
delivery system. Participants were in agreement that six barriers should be rated
highly (“clients prefer traditional method to the DB”, “lack of promotion of the DB”,
“resistance to adopting a new system”, “clients do not have confidence in managing
the DB”, “clients are not aware of the benefits of DB”, “clients are wary of new
innovation and system” and “lack of attention from clients”) with a median of 5.
They also agreed that a barrier should be rated medium (“clients are constrained by
the traditional DBB method”) with medians of 4.5 and 4.
4.4.2 Delphi Round 2 – Considering the Ratings
In the second round of the Delphi survey, the experts were requested to re-assess the
ratings that resulted from the first Delphi survey. Tables 4.8a to 4.8d present the
indications of the barriers to implementing the DB project delivery system. The
frequency, IQD and standard deviation were used to analyse the ratings and consider
each barrier.
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 101
Table 4.8a: Barriers to implementing DB project delivery system – Lack of regulation
No. Rating Barrier % IQD SD
Lack of Regulation
1
High
Lack of detailed regulation on project
characteristics
94.4 0 0.236
2 Lack of detailed regulation on tendering
procedure
94.4 0 0.236
3 Lack of regulation on contractual arrangement 94.4 0 0.236
4 Lack of risk management approach 100 0 0
Overall, most participants agreed with the rating of the barriers to
implementing the DB system. Most participants agreed with the high rating of all
barriers (“lack of detailed regulation on project characteristics”, “lack of detailed
regulation on tendering procedure”, “lack of regulation on contractual arrangement”,
and “lack of risk management approach”) in the regulation group that resulted from
the first Delphi study round. The agreement frequencies were above 67%. Therefore,
these were considered as main barriers to implementing the DB system.
Table 4.8b: Barriers to implementing DB project delivery system – Lack of client capability
No. Rating Barrier % IQD SD
Lack of Client Capability
1
High
Lack of experience 88.9 0 0.323
2 Lack of skill 94.4 0 0.236
3 Lack of knowledge 88.9 0 0.323
4 Lack of effort to implement DB 94.4 0 0.236
5 Lack of understanding of staff 83.3 0 0.383
6 Lack of adequate staff 94.4 0 0.236
102Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
Likewise, in regard to client capability (“lack of experience”, “lack of skill”,
“lack of knowledge”, “lack of understanding”, “lack of adequate staff”, and “lack of
effort to implement DB”), most participants agreed with the high rating of these
barriers. These barriers were considered as main barriers to implementing the DB
system with agreement frequencies of above 67%.
Table 4.8c: Barriers to implementing DB project delivery system – Other participant/stakeholder
capability
No. Rating Barrier % IQD SD
Lack of Other Participant/Stakeholder Capability
1
High
A small number of experienced and skilled
other stakeholders in DB
77.8 0.25 0.428
2 Lack of DB experts 83.3 0 0.383
3 Lack of design capability 77.8 0.25 0.428
In the “other stakeholder capability” barrier group (“small number of
experienced and skilled other stakeholders in DB”, “lack of DB experts”, and “lack
of design capability”), most participants agreed with the high ratings. These were
considered as main barriers to implementing the DB system, with frequencies above
67%.
Table 4.8d: Barriers to implementing DB project delivery system – Adaptability
No. Rating Barrier % IQD SD
Adaptability
1
High
Clients prefer traditional method to DB 83.3 0 0.383
2 Lack of promotion of DB 77.8 0.25 0.428
3 Resistance to adopting a new system 94.4 0 0.236
4 Clients do not have confidence in managing
DB
83.3 0 0.383
5 Clients are not aware of the benefit of DB. 83.3 0 0.383
6 Lack of attention from clients 88.9 0 0.323
7 Clients are wary of new innovation and
systems
88.9 0 0.323
8 Medium
Clients are constrained by traditional DBB
method
94.4 0 0.236
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 103
In regard to adaptability, most participants in the second round agreed with the high
ratings of “clients prefer traditional method to DB”, “lack of promotion of DB”,
“clients do not have confidence in managing DB”, “clients are not aware of the DB
benefits”, “clients are wary of new innovation system”, “resistance to adopting new
system” and “lack of attention from clients”. Similarly, they agreed with the medium
rating of “clients are constrained by traditional DBB method”. The agreement
frequencies were above 67%. Even though the participants had good understanding
of the DB system as explained in the previous section, they did not embody all of the
stakeholders‟ perceptions. The participants were conscious that not all of the
stakeholders considered as clients were aware of the DB benefits.
In the second round Delphi study, the consensus was achieved as the
frequency, IQR and standard deviation met the consensus requirement. It can be seen
that each concept and advantage indicator had agreement frequencies of above 67%.
The IQR of each concept and advantage indicator was less than 1 and the standard
deviation became convergent. The results show that there were four main groups of
barriers to the DB system potential implementation, that is, lack of regulation, lack of
client competencies, lack of other participants‟ competencies, and adaptability. These
barriers were perceived to obstruct the potential implementation of the DB project
delivery system.
4.5 FACTORS THAT CAN PROMOTE THE POTENTIAL
IMPLEMENTATION OF PROJECT DELIVERY SYSTEM
Identifying factors that can promote the DB potential implementation was the third
purpose of the Delphi study. It is expected that these factors could overcome the
barriers. The content of the questionnaire in this Delphi study was developed based
on the literature review and initial interviews.
4.5.1 Delphi Round 1 Rating Score
The factors that can promote the DB potential implementation were divided into four
groups, namely, regulation, capability of client, management, and external
104Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
conditions. Tables 4.9a to 4.9d present the indications of factors that can promote the
potential implementation of the DB project delivery system. The mean, mode,
median and standard deviation were used to provide the rating of each indicator.
Table 4.9a: Factors that can promote the potential implementation of the DB project delivery system –
Regulation
No. Factors That Promote DB
Potential Implementation Mean Median Mode SD Rating
Regulation
1 Adjustment of regulation on project
characteristics
4.95 5 5 0.887
High
2 Adjustment of regulation on
contractual arrangement
4.60 5 5 0.821
3 Legislative authority for
implementing DB
4.55 5 5 0.887
4 Availability of project risk approach
to managing project risk
4.50 5 5 0.889
5 Adjustment of regulation on
tendering system
4.40 5 5 0.883
In the “regulation” group, five factors were rated high with a median score of
5. These important factors were “adjustment of regulation on project characteristics”,
“adjustment of regulation on contractual arrangement”, “legislative authority for
implementing DB”, “availability of project risk approach to managing project risk”
and “adjustment of regulation on tendering system”.
Table 4.9b: Factors that can promote the potential implementation of DB Project Delivery System –
Client capability
No. Factors That Promote DB
Potential Implementation
Mean Median Mode SD Rating
Capability of Client
1 Training on the DB system is
provided to agency staff and external
parties
5.20 5 5 0.616 High
2 Availability of pilot project 5.15 5 5 0.587
The respondents were in agreement about the importance of the capability of
the client to implement the DB project delivery system. This can be seen from the
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 105
median of 5. It led to these factors (“training on the DB system is provided to agency
staff and external parties” and “availability of pilot project”) having a high rating.
Table 4.9c: Factors that can promote the potential implementation of DB project delivery system –
Management by client
No
.
Factors That Promote DB
Potential Implementation
Mean Median Mode SD Rating
Management by Owner/Client
1 Communication and knowledge
sharing among staff of project owners
to facilitate the DB
5.20 5 5 0.616
High
2 Socialisation and communication with
external parties affected by the DB
system
5.20 5 5 0.696
3 Availability of owner‟s staff for
implementing DB 5.15 5 5 0.671
4 Acceptance of change by owner‟s staff 5.15 5 5 0.745
5 Agency‟s management vision and
support for adopting/implementing the
DB
5.10 5 5 0.641
The respondents were in agreement about the importance of management by
the owner/client to implement the DB project delivery system. This can be seen from
the median of 5. It led to these factors (“communication and knowledge sharing
among staff of project owners to facilitate the DB”, “socialisation and
communication with external parties affected by the DB system”, “availability of
owner‟s staff for implementing DB”, “acceptance of change by owner‟s staff” and
“agency‟s management vision and support for adopting/implementing the DB”)
having high ratings.
106Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
Table 4.9d: Factors that can promote the potential implementation of DB project delivery system –
External conditions
No. Factors That Promote DB Potential
Implementation
Mean Median Mode SD Rating
External Conditions
1 Support and acceptance by relevant
parties/other stakeholders 4.50 5 5 1.147
High 2 Support/acceptance by industry provider 4.25 5 5 1.517
3 Political environment 3.95 4 5 1.356 Medium
4 Economic environment 3.95 4 5 1.356
5 Physical environment (weather conditions) 3.60 3 3 1.392
Low 6 Social environment/ acceptance by general
public 3.60 3 3 1.392
“Support and acceptance by relevant parties/other stakeholders” and
“support/acceptance by industry provider” were considered as very important
external condition factors with a median of 5. “Political environment” and
“economic environment” were considered as medium indicators with a median of 4,
while “physical environment” and “social environment” were not considered as
important as the other external factors for the potential implementation of DB project
delivery systems.
Standard deviation was calculated to see the uniformity of the responses of
participants. From the table above, it can be seen that the standard deviation of each
indicators varied from 0.605 to 1.392. The standard deviation of those indicators was
still high and indicates that consensus was been achieved. Moreover, the consensus
needed to be obtained by considering the ratings. Therefore, it was necessary to
conduct the second round Delphi study.
4.5.2 Delphi Round 2 – Considering the Ratings
In the second round of the Delphi survey, the experts were requested to re-assess the
ratings that resulted in the first Delphi survey. Tables 4.10a to 4.10d present the
factors that can promote the potential implementation of DB project delivery system.
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 107
The frequency, IQD, and standard deviation were used to analyse the rating of each
indicator.
Table 4.10a: Factors that can promote the potential implementation of DB project delivery system –
Regulation
No. Rating Factors That Can Promote DB Potential
Implementation % IQD SD
Regulation
1
High
Adjustment of regulation on project characteristics 100 0 0
2 Adjustment of regulation on contractual
arrangements 77.8 0.25 0.428
3 Legislative authority for implementing DB 100 0 0
4 Availability of project risk approach to managing
project risk 100 0 0
5 Adjustment of regulation on tendering system 83.3 0 0.383
In regard to the “regulation” group of factors, most participants agreed with the
ratings that resulted from round 1. They agreed that “adjustment of regulation on
project characteristics”, “adjustment of regulation on contractual arrangements”,
“legislative authority for implementing DB”, “availability of project risk approach to
managing project risk”, and “adjustment of regulation on tendering system” were
rated high. This can be seen from the frequencies of participant response. The
frequency of the “yes” response to indicators in this group was more than 67%.
Therefore, “regulation” is considered as an important factor that can promote the
potential implementation of the DB system.
Table 4.10b: Factors that can promote the potential implementation of DB project delivery system –
Capability of client
No. Rating Factors That Can Promote DB Potential
Implementation % IQD SD
Capability of Client
1 High
Training on DB approaches is
provided to agency staff and external parties 100 0 0
2 Availability of pilot project 94.4 0 0.236
108Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
Most participants agreed with the high rating of all factors (“training on DB
approaches is provided to agency staff and external parties” and “availability of pilot
project”) in the “capability of client” group with frequencies above 67%. This group
was considered as an important factor to implement the DB system.
Table 4.10c: Factors that can promote the potential implementation of DB project delivery system –
Management
No. Rating Factors That Can Promote DB Potential
Implementation % IQD SD
Management
1
High
Communication and knowledge sharing among staff
to facilitate DB 94.4 0 0.236
2 Socialisation and communication with external
parties affected by the DB system 94.4 0 0.236
3 Availability of owner‟s staff for
implementing DB 83.3 0 0.383
4 Acceptance of change by owner‟s staff 83.3 0 0.383
5 Agency‟s management vision and support for
adopting/implementing DB is behind the effort 88.9 0 0.323
The “management” group of factors (“communication and knowledge sharing
among staff to facilitate DB”, “socialisation and communication with external parties
affected by change/ the DB project delivery system”, “availability of owner‟s staff
for implementing DB”, “acceptance of change by owner‟s staff” and “agency‟s
management vision and support for adopting/implementing DB is behind the effort”)
were considered to be important. It can be seen that all the factors in these two
groups of factors (namely, capability of client and management) were rated high with
frequencies above 67%.
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 109
Table 4.10d: Factors that can promote the potential implementation of DB project delivery system –
External conditions
No. Rating Factors That Can Promote DB Potential
Implementation % IQD SD
External Conditions
1 High
Support and acceptance by relevant parties/other
stakeholders 88.9 0 0.323
2 Support/acceptance by industry provider 83.3 0 0.383
3 Medium
Political environment 94.4 0 0.236
4 Economic environment 88.9 0 0.236
5 Low
Physical environment (weather conditions) 88.9 0 0.323
6 Social environment/ acceptance by general public 83.3 0 0.383
In the “external conditions” group, most participants agreed with the ratings
that resulted from round 1. They agreed that “support and acceptance by relevant
parties/other stakeholders” and “support/acceptance by industry provider” should be
rated high; “political environment” and “economic environment” should be rated
medium; and “physical environment (weather conditions)” and “social environment”
should be rated low. The frequency of the “yes” response to the indicators in this
group was more than 67%. Therefore, the factor “external conditions” was
considered to be an important factor for implementing the DB system.
In the second round Delphi study, the consensus was achieved as the
frequencies, IQR and standard deviation met the consensus requirement. It can be
seen that each concept and advantage indicator had agreement frequencies of above
67%. The IQR of each concept and advantage indicator was less than 1 and the
standard deviation became smaller. The results show that there were four main
groups of factors that could promote the DB system potential implementation, that is,
regulation, capability of client, management by client, and external conditions. It is
expected that these factors can also overcome the barriers.
110Chapter 4:Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting Factors
4.6 SUMMARY
This chapter presents the results of the analysis of the data from the two-round
Delphi survey. Specifically, it addresses the first and second objectives of the
research which were to review the stakeholders‟ understanding of the DB project
delivery system, identify the barriers to implementing the DB project delivery system
and identify the factors that can promote the DB system potential implementation.
The experts who participated in this research were from the top management
level in their respective organisations. They came from various professional
backgrounds, and several of them had decision-making roles in their work capacity.
Hence, the results represented here are holistic and balanced, and suitable to
represent the Indonesia-wide context.
The stakeholders mostly had a similar understanding of the DB project delivery
system. They had similar perceptions of the three aspects (definition of the DB,
procurement and contract characteristics, and DB project characteristics) of the
concept of the DB system. Likewise, they mostly had the same opinion on the five
aspects (shorter duration, lower cost, better quality, enhanced innovation and better
management) of the advantages of the DB project delivery system.
Four groups of barriers to implementing the DB project delivery system were
identified, namely, regulation, client competencies, other participants‟ competencies,
and adaptability. The consensus found that 21 barriers in the four groups were rated
high. These barriers were believed to be the main barriers that can hinder the
potential implementation of the DB project delivery system in Indonesian road
infrastructure projects.
The Delphi study also identified consensus on the factors that can promote DB
potential implementation. These factors are also expected to overcome the barriers to
implementing the DB project delivery system. There were 14 main factors which
could promote the DB system, namely, “adjustment of regulation on project
characteristics or/ execution project”, “adjustment of regulation on contractual
arrangements”, “legislative authority for implementing DB”, “availability of project
Chapter 4: Potential Implementation of the DB System: Stakeholders‟ Understanding, Barriers and Promoting
Factors 111
risk approach/ a clear and transparent approach to managing project risk”,
“adjustment of regulation on tendering system”, “training on newly introduced
approach is provided to agency staff and external parties”, “availability of pilot
project for gaining experience”, “communication and knowledge sharing among staff
to facilitate DB”, “socialisation and communication with external parties affected by
change”, “availability of agency‟s staff for implementing the DB”, “acceptance of
change by agency staff”, “agency‟s management vision and support for
adopting/implementing DB is behind the effort”, “support and acceptance by relevant
parties/other stakeholders” and “support/acceptance by industry provider”.
After analysis, the results were then ready for subsequent research work to
identify the relationships and hierarchy amongst the factors through a pair-wise
comparison questionnaire survey. The following chapter elaborates on the results of
the pair-wise comparison questionnaire survey that were considered before the model
for implementing the DB project delivery system was developed.
Chapter 5:Model for Implementing DB Project Delivery System 113
Chapter 5: Model for Implementing DB
Project Delivery System
5.1 INTRODUCTION
Chapter 4 analysed the stakeholders‟ understanding of the design-build project
delivery system, identified the barriers to implementing it, and identified the factors
that can promote the potential implementation of the DB project delivery system. In
addition to promoting the DB potential implementation, these factors are also
expected to overcome the barriers. They can be considered as actions to deal with the
barriers. In order to implement the DB delivery system in road infrastructure, the key
project stakeholders have to possess comprehensive understanding of such factors by
understanding the hierarchy and the interrelationships of those factors. The
identification of the factors that can promote the DB potential implementation is only
the initial phase. Discovering the level or hierarchy structure and the
interrelationships of these factors can develop in-depth understanding of the potential
implementation of the DB project delivery system.
This chapter reports the process of model development in detail. It presents the
interpretive structural modelling process in dealing with the DB potential
implementation hierarchy and interrelationship of the factors that can promote the
DB project delivery system. It begins by describing the data collection process,
followed by building the ISM-based model and MIC-MAC analysis. A summary is
provided at the end of the chapter.
5.2 DESCRIPTION OF THE DATA COLLECTION PROCESS
This section provides an overview of the data collection process. It begins by
documenting the profiles of the participants. The development of the questionnaire is
then elucidated.
114 Chapter 5:Model for Implementing DB Project Delivery System
5.2.1 Profiles of Experts
As discussed in Chapter 3, opinions and perspectives from a group of experts were
required in the pair-wise comparison survey. These participants had to possess wide
knowledge of the situation. The opinions and perspectives of the experts are
fundamental as the nature of ISM is to address the problems that are complex and
subjective. The experts‟ views were expected to be able to:
Develop a deep understanding of the current situation.
Establish a clear basis from which to consider the future.
Lead to the production of a framework for effective action (Warfield,
1974).
In this survey, the experts involved in the Delphi survey were invited to
participate in a pair-wise comparison survey. Eighteen experts were requested to
participate in this survey. Sixteen of them (89%) expressed their interest and agreed
to take part in this survey and all of them completed the questionnaire (Table 5.1).
The high response rate indicates that the research received a high level of attention
from the experts.
Table 5.1: Number of experts who were invited, agreed and completed the pair-wise comparison
survey
Sector No. of Experts
Invited Agreed Completed
Ministry of Public Works 12 11 11
National Development Planning Agency 2 2 2
Universities 2 1 1
Construction Services Development Board 2 2 2
Total 18 16 16
Chapter 5:Model for Implementing DB Project Delivery System 115
5.2.2 Development and Distribution of the Questionnaire
In Chapter 4, factors that can promote the DB system potential implementation were
identified from the Delphi survey. The highly rated factors were used to develop the
pair-wise comparison survey using ISM in order to ascertain the basic relations
between these factors. These factors are also expected to overcome the barriers and
can be considered as actions to deal with the barriers. Table 5.2 presents the factors
identified from the Delphi survey. There were fourteen factors which obtained high
ratings.
The pair-wise comparison questionnaire was used to develop an understanding
of the relationships between the fourteen factors using ISM. The experts were asked
to deal with two factors at a time. The number of questions that the questionnaire
contained was calculated using N(N-1)/2, where N is the number of factors between
which the relationships would be investigated. Since there were 14 factors, the
number of questions was 14 (14-1)/2 = 91. Therefore, the experts were asked to
compare and complete 91 relationships.
Table 5.2: Factors that can promote the DB potential implementation
No. Factor
1 Improved/adjustment of regulation on project characteristics and execution project
2 Improved/adjustment of regulation on tendering system
3 Improved/adjustment of regulation on contractual arrangements
4 Legislative authority for implementing DB
5 Availability of project risk approach to managing project risk
6 Support and acceptance by other stakeholders
7 Support and acceptance by industry provider
8 Acceptance of change by agency staff
9 Agency‟s management vision and support for adopting/implementing DB is behind the effort
10 Availability of agency‟s staff for implementing DB
11 Communication and knowledge sharing among staff to facilitate DB
12 Socialisation and communication with external parties affected by change
13 Training on newly introduced approaches to agency staff and external parties
14 Availability of pilot project
116 Chapter 5:Model for Implementing DB Project Delivery System
The pair-wise comparison questionnaire was administered in June 2012 to the
same expert panel who participated in the Delphi survey. They were given four
weeks to complete the questionnaire. Administration of this survey was more
difficult than the Delphi survey. The experts returned their completed questionnaires
over a period of seven weeks. A sample of the pair-wise comparison questionnaire is
attached as Appendix D.
5.3 DEVELOPING THE ISM-BASED MODEL
Once the set of factors that promote DB potential implementation was established, it
was then possible to understand the underlying implementation framework in which
these factors exist using ISM.
ISM is a process that assists people to structure their knowledge and to model
interrelationships in a way that enhances the ability to understand complexity. In
other words, it assists to identify a structure within a system of related elements and
provides an opportunity to analyse the structure from several viewpoints.
This section presents the process of developing the interpretive structural
model after the questionnaires were completed. It begins by developing the structural
self-interaction matrix. It is then followed by developing reachability matrix, level
partition, and development of the interpretive structural model and MIC-MAC
analysis.
5.3.1 Structural Self-Interaction Matrix
The first step of ISM is to analyse the contextual relationship. This study used the
contextual relationship of “will help achieve”. That indicates whether one factor will
help achieve another. Based on this contextual relationship, a structural self-
interaction matrix (SSIM) was then developed. In this research, 16 experts as stated
in previous section were consulted to identify the nature of the contextual
Chapter 5:Model for Implementing DB Project Delivery System 117
relationship among the factors. The experts were asked to compare two factors, Oi
and Oj.
When comparing two factors, Oi and Oj, the following four symbols were used
to denote the direction of relationship between two factors:
V: factor i will help achieve factor j
A: factor j will help achieve factor i
X: factors i and j will help achieve each other
O: factors i and j are unrelated.
After obtaining the individual responses, the Delphi technique was used to
generate consensus among the experts. The mode of each response was calculated.
In the first round, mode values which achieved 67 % indicated strong agreement
among all respondents. Out of 91 pair-wise comparisons, 70 had mode value which
achieved greater than 67% . In the second round, the 21 remaining comparisons
were taken back to the respondents indicating the weak agreement. All respondent in
first round participated in the second round ( 16 respondents). The respondents were
asked to reconsider their answers. After the second round, 16 pair-wise comparisons
had mode value which achieved greater than 67%. The majority opinion was taken
for the five remaining pair-wise comparisons. Based on the experts‟ consensus, the
SSIM was constructed as shown in Table 5.3.
118 Chapter 5:Model for Implementing DB Project Delivery System
Table 5.3: Structural self-interaction matrix
Factor 1 2 3 4 5 6 7 8 9 10 11 12 13 14
1 O X A X V V V V V V V V V
2 O A X V V V V V V V V V
3 A X V V V V V V V V V
4 V V V V V V V V V V
5 V V V V O V V V V
6 X X X O O A X X
7 X X O O A X X
8 X V X O V V
9 V V V V V
10 X O X X
11 O X X
12 V V
13 V
14
Table 5.3 shows the respondents‟ opinions on the comparison of two factors.
It depicts the existence and nature of relationship between the 14 factors. Examples
of each category of relationship are as follows:
The relationship between factors 1 and 6 (row 1 and column 6) is V, which
means factor 1 (Improved/adjustment of regulation on project
characteristic and execution project) will help achieve factor 6 (Support
and acceptance by other stakeholders).
The relationship between factors 1 and 4 (row 1 and column 4) is A, which
indicates that factor 4 (Legislative authority for implementing DB) will
help achieve factor 1 (Improved/adjustment of regulation on project
characteristic and execution project).
Chapter 5:Model for Implementing DB Project Delivery System 119
The relationship between factors 1 and 3 (row 1 column 3) is X, which
means factor 1 (Legislative authority for implementing DB) and factor 3
(Improved/adjustment of regulation on contractual arrangements) will help
achieve other.
The relationship between factors 1 and 2 (row 1 and column 2) is O, which
means factor 1 (Improved/adjustment of regulation on project
characteristic and execution project) and factor 2 (Improved/adjustment of
regulation on tendering system) are unrelated.
5.3.2 Reachability Matrix
Once the structural self-interaction matrix is developed, it is then transformed into a
binary matrix, called the initial reachability matrix, by substituting V, A, X and O
with 1 and 0 as per the case. The rules for the substitution of 1s and 0s are as follows:
If the (i, j) entry in the SSIM is V, then the (i, j) entry in the reachability
matrix become 1 and the (j, i) entry becomes 0.
If the (i, j) entry in the SSIM is A, then the (i, j) entry in the reachability
matrix is 0 and the (j, i) entry becomes 1.
If the (i, j) entry in the SSIM is X, then the (i, j) entry in the reachability
matrix becomes 1 and the (j, i) entry also becomes 1.
If the (i, j) entry in the SSIM is O, then the (i, j) entry in the reachability
matrix becomes 0 and the (j, i) entry also becomes 0.
120 Chapter 5:Model for Implementing DB Project Delivery System
The initial reachability matrix can be seen in Table 5.4. Examples of those
rules above are as follows:
The relationship between factors 1 and 6 is V. Thus, the matrix (1, 6) is 1
and matrix (6, 1) is 0.
The relationship between factors 1 and 4 is A. Thus, matrix (1, 4) is 0 and
matrix (4, 1) is 1.
The relationship between factors 1 and 3 is X. Thus, matrix (1, 3) is 1 and
matrix (3, 1) is 1.
The relationship between factors 1 and 2 is O. Thus, matrix (1, 2) is 0 and
matrix (2, 1) is 0.
Table 5.4: Initial reachability matrix
Factor 1 2 3 4 5 6 7 8 9 10 11 12 13 14
1 1 0* 1 0 1 1 1 1 1 1 1 1 1 1
2 0* 1 0* 0 1 1 1 1 1 1 1 1 1 1
3 1 0* 1 0 1 1 1 1 1 1 1 1 1 1
4 1 1 1 1 1 1 1 1 1 1 1 1 1 1
5 1 1 1 0 1 1 1 1 1 0* 1 1 1 1
6 0 0 0 0 0 1 1 1 1 0* 0* 0 1 1
7 0 0 0 0 0 1 1 1 1 0* 0* 0 1 1
8 0 0 0 0 0 1 1 1 1 1 1 0* 1 1
9 0 0 0 0 0 1 1 1 1 1 1 1 1 1
10 0 0 0 0 0* 0* 0* 0 0 1 1 0 1 1
11 0 0 0 0 0 0* 0* 1 0 1 1 0 1 1
12 0 0 0 0 0 1 1 0* 0 0* 0* 1 1 1
13 0 0 0 0 0 1 1 0 0 1 1 0 1 1
14 0 0 0 0 0 1 1 0 0 1 1 0 0 1
0*: There is no relationship between the factors
Chapter 5:Model for Implementing DB Project Delivery System 121
Once the transformation from SSIM to initial reachability was carried out
according to the rules above, any transitive links that may exist between different
variables were investigated. The transitivity means if factor i influences factor j and
factor j influences factor k, then factor i should influence factor k. It is applied to the
factors which have no relationship (O). For example, there is no relationship between
factor 1 and factor 2, thus in the initial reachability matrix, the cell entry (1, 2) is O.
However, on examining the transitive links in SSIM, it was found that factor 1 will
help achieve factor 5 and factor 5 will help achieve factor 2. Hence, according to step
4 of the ISM analysis, it can be inferred that factor 1 will help achieve factor 2. Thus,
the final reachability matrix shown in Table 5.5 for the cell entry (1, 2) is 1. Several
other entries were similarly changed (1*) and several entries were not changed
(O**).
In Table 5.5, the driving powers and dependencies of each factor are also
shown. The driving power of a particular factor is the total number of factors
(including itself) which it may influence. The dependence of a factor is the total
number of factors (including itself) which may influence it. These driving powers
and dependencies were then used in the MIC-MAC analysis, where the factors were
classified into four groups, namely, autonomous, independent, linkage, and
dependent factors.
Table 5.5: Final reachability matrix
Factor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Driving
Power
1 1 1* 1 0 1 1 1 1 1 1 1 1 1 1 13
2 1* 1 1* 0 1 1 1 1 1 1 1 1 1 1 13
3 1 1* 1 0 1 1 1 1 1 1 1 1 1 1 13
4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 14
5 1 1 1 0 1 1 1 1 1 1* 1 1 1 1 13
6 0 0 0 0 0 1 1 1 1 1* 1* 0 1 1 8
7 0 0 0 0 0 1 1 1 1 1* 1* 0 1 1 8
8 0 0 0 0 0 1 1 1 1 1 1 1 1 1 9
9 0 0 0 0 0 1 1 1 1 1 1 1 1 1 9
10 0 0 0 0 0** 1* 1* 0 0 1 1 0** 1 1 6
11 0 0 0 0 0 1* 1* 1 0 1 1 0** 1 1 7
12 0 0 0 0 0 1 1 1* 0 1* 1* 1 1 1 8
13 0 0 0 0 0 1 1 0 0 1 1 0 1 1 6
14 0 0 0 0 0 1 1 0 0 1 1 0 0 1 5
122 Chapter 5:Model for Implementing DB Project Delivery System
5.3.3 Level Partition
From the final reachability matrix, the reachability set and antecedent set for each
factor was found. For every element „pi‟, the reachability set R(pi) is defined as the
set of elements reachable from pi. R(pi) may be determined by inspecting the row in
Table 5.5 corresponding to pi. The element that the column represents is then
contained in the appropriate row in the R(pi) column in Table 5.6. Similarly, for
every element pj, an antecedent set is defined, which is the set of elements that
reaches pj. A(pj) may be determined by inspecting the column corresponding to pj.
For every row which contains 1 in column pj of the final reachability matrix, the
element that the row represents is contained in A(pj), and for all elements when i = j,
A(pi) = A (pj).
The elements in the top level of the hierarchy will not reach any elements
above their own level. As a result, the reachability set for a top-level element pi will
consist of the element itself and any other elements within the same level which the
element may reach, such as components of a strongly connected subset. The
antecedent set for a top-level element will consist of the element itself, elements
which reach it from lower levels, and any elements of a strongly connected subset
involving pi in the top level. As a result, the intersection of reachability and the
antecedent set will be the same as the reachability set if pi is in the top level. If the
element in question was not a top-level element, the reachability set would include
elements from higher levels, and the intersection of the reachability and the
antecedent sets would differ from the reachability set. Therefore, an element pi is a
top-level element if:
R(pi) = R (pi) ∩ A (pi).
Once the top-level factor is identified, it is separated out from the other factors
(Table 5.4). Then, the same process is repeated to find out the factors in the next
level. This process is continued until the level of each factor is found. Results for the
iteration process are summarised in Tables 5.6 to 5.11. The resulting levels help in
building the digraph and the final model.
Chapter 5:Model for Implementing DB Project Delivery System 123
Tables 5.6 to 5.11 show the iteration process that resulted in the level of each
factor. From the tables, it can be seen that factors 6, 7, 10,11 and 14 are in level I;
factor 13 is in level II; factors 8 and 12 are in level III; factor 9 is in level IV; factors
1,2,3 5 are in level V; and factor 4 is in level VI.
Table 5.6: Iteration I
Factor Reachability Antecedent Intersection Level
1 1,2,3,5,6,7,8,9,10,11,12,13,14 1,2,3,4,5
2 1,2,3,5,6,7,8,9,10,11,12,13,14 1,2,3,4,5
3 1,2,3,5,6,7,8,9,10,11,12,13,14 1,2,3,4,5
4 1,2,3,4,5,6,7,8,9,10,11,12,13,14 4
5 1,2,3,5,6,7,8,9,10,11,12,13,14 1,2,3,4,5
6 6,7,8,9,10,11,13,14 1,2,3,4,5,6,7,8 ,9,10,11,12,13,14 6,7,8,9,10,11,13,14 I
7 6,7,8,9,10,11,13,14 1,2,3,4,5,6,7,8, 9,10,11,12,13,14 6,7,8,9,10,11,13,14 I
8 6,7,8,9,10,11,12,13,14 1,2,3,4,5,6,7,8,9,11,12
9 6,7,8,9,10,11,12,13,14 1,2,3,4,5,6,7,8,9
10 6,7,10,11,13,14 1,2,3,4,5,6,7,8,9,10,11,12,13,14 6,7,10,11,13,14 I
11 6,7,8,10 ,11, 13,14 1,2,3,4,5,6,7,8,9,10,11,12,13,14 6,7,8,10 ,11, 13,14 I
12 6,7,8,10,11,12,13,14 1,2,3,4,5,8,9,12
13 6,7,10,11,13,14 1,2,3,4,5,6,7,8,9,10,11,12,13
14 6,7,10,11,14 1,2,3,4,5,6,7,9,10,11,12,13,14 6,7,10,11,14 I
Table 5.7: Iteration II
Factor Reachability Antecedent Intersection Level
1 1,2,3,5,8,9,12,13 1,2,3,4,5
2 1,2,3,5,8,9,12,13 1,2,3,4,5
3 1,2,3,5, 8,9,12,13 1,2,3,4,5
4 1,2,3,4,5,8,9, 12,13 4
5 1,2,3,5,8,9,12,13 1,2,3,4,5
8 8,9, 12,13 1,2,3,4,5, 8,9,12
9 8,9,12,13 1,2,3,4,5,8,9
12 8,12,13 1,2,3,4,5,8,9,12
13 13 1,2,3,4,5,8,9, 12,13 13 II
Table 5.8: Iteration III
Factor Reachability Antecedent Intersection Level
1 1,2,3,5,8,9,12 1,2,3,4,5
2 1,2,3,5,8,9,12 1,2,3,4,5
3 1,2,3,5, 8,9,12 1,2,3,4,5
4 1,2,3,4,5,8,9, 12 4
5 1,2,3,5,8,9,12 1,2,3,4,5
8 8,9, 12 1,2,3,4,5,8,9,12 8,9,12 III
9 8,9,12 1,2,3,4,5,8,9
12 8,12 1,2,3,4,5,8,9,12 8,12 III
124 Chapter 5:Model for Implementing DB Project Delivery System
Table 5.9: Iteration IV
Factor Reachability Antecedent Intersection Level
1 1,2,3,5,9 1,2,3,4,5
2 1,2,3,5,9 1,2,3,4,5
3 1,2,3,5,9 1,2,3,4,5
4 1,2,3,4,5,9 4
5 1,2,3,5,9 1,2,3,4,5
9 9 1,2,3,4,5,8,9 9 IV
Table 5.10: Iteration V
Factor Reachability Antecedent Intersection Level
1 1,2,3,5 1,2,3,4,5 1,2,3,5 V
2 1,2,3,5 1,2,3,4,5 1,2,3,5 V
3 1,2,3,5 1,2,3,4,5 1,2,3,5 V
4 1,2,3,4,5 4
5 1,2,3,5 1,2,3,4,5 1,2,3,5 V
Table 5.11: Iteration VI
Factor Reachability Antecedent Intersection Level
4 4 4 4 VI
5.3.4 Development of Structural Model
Having identified the final reachability matrix shown in Table 5.5 and level partition
(Tables 5.6 to 5.11), the structural model could be generated. If there is a relationship
between factors i and j, this is shown by an arrow which points from factor i to factor
j. This graph is called a directed graph or digraph. After accounting for the
transivities, the digraph was finally converted into the structural model (Figure 5.1).
Chapter 5:Model for Implementing DB Project Delivery System 125
(6)
Support and
acceptance by
other
stakeholders
(13)
Training on newly introduced
approaches to agency staff and
external parties
(8)
Acceptance of change by
agency staff
(9)
Agency‟s management vision
and support for
adopting/implementing DB is
behind the effort
(1)
Improved/adjustment
of regulation on
project characteristic
and execution project
(4)
Legislative authority for
implementing DB
(2)
Improved/adjustme
nt of regulation on
tendering system
(3)
Improved/adjustmen
t of regulation on
contractual
arrangements
(5)
Availability of
project risk approach
to managing project
risk
(12)
Socialisation and
communication with external
parties affected by change
(7)
Support and
acceptance by
industry
provider
(10)
Availability of
agency‟s staff
for
implementing
DB
(11) Communication
and knowledge
sharing among
staff to facilitate
DB
(14)
Availability of
pilot project
LEVEL I
LEVEL II
LEVEL III
LEVEL IV
LEVEL V
LEVEL VI
Figure 5.1: Structural model of factors that can promote potential implementation of DB project
delivery
126 Chapter 5:Model for Implementing DB Project Delivery System
In Figure 5.1, it can be seen that “support and acceptance by other
stakeholders” (F6), “support and acceptance by industry provider” (F7), “availability
of agency‟s staff for implementing DB” (F10), “communication and knowledge
sharing among staff to facilitate DB” (F11) and “availability of pilot project” (F14)
are in level I. “Training on newly introduced approaches to agency staff and external
parties” (F13) is in level II. “Acceptance of change by agency staff” (F8) and
“socialisation and communication with external parties affected by change” (F12) are
in level III. “Agency‟s management vision and support for adopting/implementing
DB is behind the effort” (F9) is in level IV; “improved/adjustment of regulation on
project characteristics and execution project” (F1), “improved/adjustment of
regulation on tendering system” (F2), “improved/adjustment of regulation on
contractual arrangements” (F3), “availability of project risk approach to managing
project risk” (F5) are in level V, and “legislative authority for implementing DB”
(F4) is in level VI.
Factor 4 (Legislative authority), which is placed in Level VI, can be described
as a root of the hierarchy. This factor helps achieve factor 1(Improved/adjustment of
regulation on project characteristic and execution project), factor 2
(Improved/adjustment of regulation on tendering system), factor 3
(Improved/adjustment of regulation on contractual arrangements), and factor 5
(Availability of project risk approach to managing project risk). Factors 1, 2, 3 and 5
help achieve each other, and they help achieve factor 9 (Agency‟s management
vision and support for adopting/implementing DB is behind the effort) which is in
level IV. Factor 9 helps achieve factors 8 (Acceptance of change by agency staff)and
factor 12 (Socialisation and communication with external parties affected by
change), and these factors help achieve each other. Factors 8 and 12 help achieve
factor 13 (Training on newly introduced approaches to agency staff and external
parties). Factor 13 helps achieve factor 6 (Support and acceptance by other
stakeholders), factor 7 (Support and acceptance by industry provider), factor 10
(Availability of agency‟s staff for implementing DB), factor 11 (Communication and
knowledge sharing among staff to facilitate DB), and factor 14 (Availability of pilot
project) which are located at the top of the hierarchy. These factors help achieve each
other.
Chapter 5:Model for Implementing DB Project Delivery System 127
5.3.5 Driving Power- Dependence Diagram
The next analysis is to investigate the driving power and the dependency of the
factors. Based on the final reachability matrix shown in Table 5.5, dependence power
of each factor is the sum of 1s in the corresponding column. The driving power of
each factor is attained by summing 1s in the relevant row. The factors are classified
into four clusters based on their driving power and dependency as shown in Figure
5.2. The dependence power can be plotted as horizontal coordinate while the driving
power can be plotted as vertical coordinate.
Figure 5.2:Driving Power-Dependence Diagram
Quadrant I shows the first cluster of the factors, these are “autonomous factors”
with weak driving and dependence powers. These factors are relatively disconnected
from the system with which they have only few links. There is no factor plotted in
this cluster.
128 Chapter 5:Model for Implementing DB Project Delivery System
Quadrant II represents the second cluster of factors, known as “independent
factors” having strong driving power but weak dependence. There are four factors
falling in the independent cluster namely „Improved/Adjustment of Regulation on
Project Characteristic and Execution Project (F1)‟, „Improved/Adjustment of
Regulation on Tendering system (F2)‟, „Improved/Adjustment of Regulation on
Contractual Arrangement (F3)‟, „Legislative authority for implementing the DB
project delivery system (F4)‟ and „Availability of project risk approach to managing
project risk (F5)‟
Quadrant III represents the third cluster of factors known as “linkage factors”
having strong driving power and dependence. The linkage cluster includes „Support
and Acceptance by other stakeholders (F6‟), „Support and Acceptance by industry
provider (F7)‟, „Acceptance of change by agency staff (F8)‟, „Agency‟s management
vision and support for adopting/implementing DB is behind the effort (F9)‟ and
„Socialization and Communication with External parties affected by change (F12)‟.
Quadrant IV shows, the fourth cluster known as the “dependent factors” with
weak driving power but strong dependence. This cluster consists of „Availability of
agency‟s staff for implementing the DB project delivery system (F10)‟,
„Communication and Knowledge sharing among staff to facilitate DB (F11)‟,
„Training on newly introduced approaches to agency staff and external parties (F13)‟
and „Availability of pilot project (F14)‟.
5.4 SUMMARY
This chapter provided a detailed process of the structural model for implementing the
DB project deliver system in road infrastructure projects. This model is useful to
provide and define a better understanding of the DB system which is perceived as a
complex problem or issue. This also assists the agency (Directorate General Bina
Marga-Ministry of Public Works) to understand the hierarchy and relationship
among factors that can promote the potential implementation of the DB system.
Chapter 5:Model for Implementing DB Project Delivery System 129
Finally, it assists the agency/ owner to focus and prioritise the factors based on the
hierarchy structure.
From the ISM result, it identifies that the „legislative authority‟ is the
foundation of the other factors which is positioned at the level VI (six). It is then
followed by „improved regulation on project characteristic‟, „procurement procedure‟
and „contractual arrangement‟; and „availability of project risk approach‟ in level V.
„Agency and management‟s support for implementing the DB project delivery
system‟ is placed in level IV before „acceptance of change by agency staff‟ and
„socialisation and communication with external parties affected by DB system‟ in
level III. „Training on newly introduced approaches to agency staff and external
parties‟ is in level II and the highest level consist of five factors namely „support and
acceptance by other stakeholder‟, „support and acceptance by industry provider‟,
„availability of agency‟s staff for implementing the DB system‟, „communication and
knowledge sharing among staff to facilitate the DB system‟ and „availability of pilot
project‟.
The analysis which classifies the factors into four clusters (autonomous,
independent, linkage, and dependent) was then conducted. However there is no
factor in the autonomous cluster. In independent cluster there are five factors
namely: „improved/adjustment of regulation on project characteristic and execution
project‟, „improved/adjustment of regulation on tendering system‟,
„improved/adjustment of regulation on contractual arrangement‟, „legislative
authority for implementing the DB project delivery system‟ and „availability of
project risk approach to managing project risk‟. The linkage cluster includes
„support and acceptance by other stakeholders‟, „support and acceptance by industry
provider‟, „acceptance of change by agency staff‟, „agency‟s management vision and
support for adopting/implementing DB is behind the effort‟ and „socialization and
communication with external parties affected by change‟. Finally the last cluster
consists of „availability of agency‟s staff for implementing the DB project delivery
system‟, „communication and knowledge sharing among staff to facilitate DB‟,
„training on newly introduced approaches to agency staff and external parties‟ and
„availability of pilot project‟.
Chapter 6: Findings and Discussion 130
Chapter 6: Findings and Discussion
6.1 INTRODUCTION
This chapter further explains the results and findings of the data analyses reported in
Chapter 4 (Delphi Questionnaire Survey) and Chapter 5 (Pair-Wise Comparison
Questionnaire Survey using ISM), with the insights integrated with the theory and
concepts identified in the literature review in Chapter 2.
The analysis, interpretation and literature review support the findings which
crystallised into the implementation model. The development of the model enabled
the author to accomplish the overall aim of this research, that is, to develop and
recommend a model for implementing the DB project delivery system in the
Indonesian road infrastructure project delivery system.
This chapter is divided into three sections. The first section discusses the
stakeholders‟ understanding of the DB project delivery system. The concept and
advantages of the DB project delivery system are discussed. Next, the barriers to
implementing the DB project delivery system and factors that can promote the
potential implementation of the DB are discussed. Finally, the model for
implementing the DB project delivery system is presented, followed by a summary
of this chapter.
6.2 STAKEHOLDERS’ UNDERSTANDING OF THE DB PROJECT
DELIVERY SYSTEM
Prior to implementing the DB project delivery system, the stakeholders should
possess an understanding of the DB system. Understanding implies a sufficient level
of abilities concerning an object of knowledge. It is related to the ability to use the
concepts to deal with the object (Bereiter 2002). Therefore, in this study, the
understanding of the DB project delivery system involves the concepts and
advantages of such a project delivery system.
Chapter 6: Findings and Discussion 131
This discussion of the stakeholders‟ understanding of the DB project delivery
system is presented in two sub-sections: firstly, the concept of the DB project
delivery system; and secondly, the advantages of the DB project delivery system.
The discussion about the DB advantages is based on the findings and discussion
about the DB concept.
6.2.1 Understanding the Concept of the DB Project Delivery System
As identified in the discussion in Chapter 4 (Section 4.3.2), three factors were used in
assessing the stakeholders‟ understanding of the concept of the DB system, namely,
the definition of the DB project delivery system, DB procurement and contract
characteristics, and DB project characteristics.
The DB project delivery system has a range of definitions. However, each
definition has an identical focus on the factor of single responsibility. The findings
from the questionnaire show the Delphi panel members highly agreed that the
definition of DB project delivery system includes:
The client deals directly with the constructor for the complete design and
construction
The constructor/design builder has single responsibility
The constructor will design and construct the project
The project is executed by a single entity/organisation.
All these factors signify that a DB project features a single entity which is
responsible for both design and construction, as highlighted by Konchar and Sanvido
(1998), Arditi and Lee (2003) and Hanscomb (2004). It can be stated that the road
construction project stakeholders in Indonesia have a good understanding of the
definition of DB project delivery.
132 Chapter 6: Findings and Discussion
DB procurement and contract characteristics were also rated highly by the
panel members. Those DB characteristics include: DB integrates design and
construction into one contract; the design and construction are in one procurement;
the tendering process can be conducted by limited tender; the contract is based on
lump sum fixed price basis; and the design and construction are paid in a single
financial transaction. The high level of agreement that DB integrates design and
construction into one contract is consistent with the DB characteristic highlighted by
Barrie and Paulson (1992), the National Society of Professional Engineers(1995) and
Ling and Chong (2005). The characteristic that the design and construction are in one
procurement was highlighted by Akintoye (1994), Songer and Molenaar (1997) and
Lam et al. (2004). The panel members were in agreement that the tendering process
can be conducted by limited tender, which is also stated in the Indonesian
Government Regulation No. 29, 2000, on Construction Service Implementation; No
59, 2010 (amendment of Indonesian Government Regulation No. 29, 2000). The
high level of agreement that the DB contract characteristic is based on lump sum
fixed price is consistent with the studies conducted by the FHWA (2006), Seng and
Yosuf (2006) and the Ministry of Public Works (2008). The DB system is under one
contract, and the panel members highly agreed that the design and construction are
paid in a single financial transaction as highlighted by Seng and Yosuf (2006).
Despite the high rating of agreement with most of the DB procurement and contract
characteristics, the panel members rated the characteristic that DB can include
engineering, procurement and construction as “medium”. It is likely that some of the
participants assumed that engineering, procurement and construction are parts of the
DB project delivery system while others considered that the engineering procurement
and construction is another project delivery system which is similar to the DB project
delivery system.
The panel members had high levels of agreements for several of the DB
projects characteristics, namely: there are varied tasks in the project scope; there is
efficient coordination, control and monitoring from start to finish; specialists are
used in the project scope; the projects use advanced technology; and DB can be used
for high risk projects that could endanger public safety, human life and the
environment. These agreements indicate that the DB project delivery system is
appropriate for complex and high risk projects. Complex projects require efficient
Chapter 6: Findings and Discussion 133
coordination, control and monitoring from start to finish, need specialists and have
varied tasks in project scope as highlighted by Baccarini (1996) . High risk projects
can also result in hazards and endangers the surrounding environment. This is also
advocated by the Law of Indonesian Government No. 18, 1999, on Construction
Services and the work of the ASCE (2008) which highlighted the use of DB for
complex and high risk projects.
The Delphi panel members rated medium levels of agreement on several other
characteristics of the DB system. They remained apparently unsure about the size
and value of the DB projects. This reflects the finding drawn from the research
conducted by Molenaar and Songer (1999) that there is no standard size of DB
projects. Some previous researchers have argued that DB is suitable for small and
medium projects, while others have argued that DB is suitable for large projects and
projects with values greater than $50 million. The participants had low levels of
agreement on the characteristics of DB projects related to: a large number of
different systems need to be put together and there is a large number of interfaces
between elements; the projects usually undergo a series of revisions during
construction and interrelationship between activities is required; and the projects
involve construction work on a confined site with difficult access and require many
trades to work in close proximity at the same time. This indicates the participants
perceived that those understandings do not refer to the road construction
characteristic, although the DB projects have those characteristics. The participants
proposed some other characteristics for DB projects, which are: DB projects require
specific skills, and they can be executed by varied construction methods. The DB
requirement for specific skills is similar to the characteristic that DB projects need
specialists in the project scope. Another perception of the panel was that DB can be
executed by varied construction methods. In the DB project delivery system, the
constructor is allowed to use innovation to execute the projects as long as the result
of the project is consistent with the project goal, as highlighted by Arditi and Lee
(2003) and WYDOT (2002).
134 Chapter 6: Findings and Discussion
6.2.2 Understanding the Advantages of the DB Project Delivery System
The discussion in Chapter 4 (Section 4.3.2) highlighted the advantages of the DB
project delivery system. All of the advantages were rated highly by the Delphi panel
members. This indicates their awareness of the DB advantages. The advantages were
classified into five groups, namely, shorter duration, lower cost, better quality,
allowing innovation, and better management. This is consistent with the position of
the National Society of Professional Engineers (1995), FHWA (2006), Gibson et al.
(2007) and Hanna et al. (2008) that DB has several benefits compared to other
project delivery systems including shortened duration, improved cost, improved
quality, innovation and better management through single responsibility. Generally,
the key findings on the panel members‟ understandings of the advantages of the DB
project delivery system can be synthesised in each of the five groups.
Shorter Duration
The DB project delivery system can result in shorter duration of the project. This is
achieved by the simultaneous contracting of the design and construction, and because
the procurement is only conducted once which can reduce the long procurement
time. This finding is in agreement with Konchar and Sanvido (1998) and FHWA
(2006) who stated that DB is very effective in terms of time because of its delivery
speed, where the need to bid for construction apart from design services is
eliminated. Fast tracking through overlapping design and construction also leads to
shorter duration in this system. The construction can be commenced when the design
is being carried out, as highlighted by Chan (2000), Beard et al. (2001), Abi Karam
(2002), Lam (2005) and Gibson et al. (2007). In addition, early determination of the
material and other components can shorten the duration of the DB process as
highlighted by Gibson (2007) and the FHWA (2006). Optimum use of the experience
and knowledge (constructability) can shorten the duration of the project. This is
supported by the studies conducted by Palaneeswaran and Kumaraswamy (2000),
FHWA (2006), Gibson et al. (2007) and AASHTO (2008) which stated that
constructability gives the DB contractors opportunities to accelerate the projects
using their expertise.
Chapter 6: Findings and Discussion 135
Lower Cost
Lower cost is another advantage that the DB project delivery system offers, as
highlighted by Molenaar and Gransberg (2001), FHWA (2006) and AASHTO
(2008). This is also supported by AASHTO (2008) which found that the DB project
delivery system can save cost. The Delphi panel members were in high agreement
with this advantage of the DB project delivery system, in particular in regard to:
having the designer and contractor in the same team; early cost certainty; early
project completion; and optimum use of the experience and knowledge
(constructability) that the constructor/design builder provides.
Lower cost can arise by reason of several indicators such as the designer and
constructor being in one team as highlighted by the National Society of Civil
Engineering (1995). Collaboration between the designer and constructor through
teamwork can avoid bidding costs because the tender is conducted only once. Costs
may be further reduced by the fact that the owner does not have to award separate
design and construction contracts or deal with the disputes between the designer and
contractor which invariably occur when separate contracts are let (Esquire 2011).
The early determination of certain cost leads to lower costs. By using a lump
sum contract before completion, there is no additional cost borne by the owner if
there are changes in the construction stage, as has been observed by AASHTO
(2008).
Early project completion can also contribute to the lower cost. This is
supported by the research conducted by the Science Application International
Corporation (2003) and Seng and Yosuf (2006). Their studies highlighted that time is
money; therefore, there are considerable project cost savings when completing
projects earlier.
Optimum use of the experience and knowledge of the contractor
(constructability) causes lower cost. Contractors with broad experience and
knowledge can use their ability to propose the most efficient technology or material
to save project costs. In the DB project delivery system, the contractor is able to
136 Chapter 6: Findings and Discussion
employ any technology and material as long as the project goal is fulfilled. This is
supported by Ndekugri and Turner (1994), Chan (2000) and Esquire (2011) who
observed that when designers and contractors work closely together as a team to
evaluate construction alternatives, perform value engineering and consider
constructability during the design process, significant cost savings may accrue to the
owner. Therefore, lower cost can be achieved.
Better Quality
Another advantage perceived in the DB project delivery system is better quality.
Optimum use of constructability by the design builder can lead to better quality in
the project. This is consistent with AASHTO (2008) which found that the use of
constructability has a connection to the quality of the projects, whereby the DB
project delivery uses the best value method. The Delphi panel members were in high
agreement that the DB project delivery system: enables the optimum use of the
experience and knowledge of constructors (constructability) during the design stage;
allows the use of the best value method to assess the quality of design as well as to
assess the qualification of the constructor/design builders; can avoid reworks; can
avoid different interpretations among the staff involved; and can avoid the possibility
of failure.
The DB project delivery system enables contractors to use their experience and
knowledge, creating many options that could lead to improved project quality. This
is aligned with the observations by AASHTO (2008) that the use of best value
designers can be rewarded with projects that are above minimum standards and that
best value designers often make choices that increase the value of the project without
substantially increasing the cost.
Allowing the owner to use the best value method can result in better quality.
This method enables the owner to assess the best design quality regardless of the
cost. Accordingly, the owner can also assess which contractor is eligible to receive
the tender as highlighted by AASHTO (2008).
Chapter 6: Findings and Discussion 137
The DB project delivery systems can avoid the repetition of failed work. The
contractor is responsible for the design and construction. They will use the best
alternatives to produce design and construction to avoid reworks and the possibility
of failure. Accordingly, better quality can be achieved. This is supported by the
position of AASHTO (2008) that optimum experience and knowledge
(constructability) is used in the DB project delivery system. Therefore, reworks and
the possibility of project failure can be avoided.
Having one team in design and construction means that the same perceptions
and interpretations are shared in the conducted projects. If there are diverse
perceptions among staff, these can be overcome and aligned quickly. As the design
and construction are under one entity in the DB project delivery system, as
highlighted by the National Society of Professional Engineers (1995), the problem of
different interpretations can be avoided. Therefore, the project can be conducted
properly and result in quality outcomes.
Enhanced Innovation
The panel members were also in high agreement that the DB project delivery system
allows contractors to have significant freedom and flexibility. This is aligned with
the study by WYDOT (2002) which identified that DB enables the design builder to
express more innovation. The innovation may include management, and the use of
any materials, equipment and modern construction techniques. Even though the
designer and builder are in one team, they can use their separate strengths to develop
new designs and techniques which are innovative and contemporary. This is
consistent with Akintoye and Fitzgerald (1995) and Turner (1995) who highlighted
that using the experience and buildability knowledge of the contractor and designer
can result in a more technically efficient project.
The panel‟s agreement about innovations in management such as
transparency is similar to the finding by the Resource System Group (2007)
thatmany departments of transport are increasing transparency and open
communication among project developers, review agencies and the general public.
Innovation in management can also improve the teamwork to reduce the amount of
138 Chapter 6: Findings and Discussion
time and control information flows due to the direct and open communication
between the client and contractor (Rowlinson 1987). Innovation in the use of
materials, equipment, construction techniques and technologies is also encouraged in
the DB project delivery system, as highlighted by Arditi and Lee (2003).
Better Management
Another benefit of the DB project delivery system is better management as
highlighted by Howell and Cliff (1995), the National Society of Professional
Engineers (1995) and the Oregon Department of Transportation (2002). This is due
to the single responsibility that the DB project possesses. The panel members were in
agreement that better management is a benefit of the DB project delivery system.
Several indicators/factors denote better management in such a system. The main
factor is the single responsibility that can lead to minimum conflict and disputes,
streamline the coordination between the design and construction teams, reduce the
administrative burdens, arbitrate between distinct design and construction entities,
avoid the complexities of the multiple contracts and avoid the adversarial role
amongst the parties.
These findings indicate that the panel members had similar awareness
regarding the concepts and advantages of the DB project delivery system. Moreover,
the stakeholders represented by the Delphi panel members can be said to have a good
understanding of the concept and advantages of the DB project delivery system. It is
indicated that the panel members achieved high levels of agreement with the concept
and advantages of the DB project delivery system.
Chapter 6: Findings and Discussion 139
6.3 BARRIERS TO IMPLEMENTING THE DB PROJECT DELIVERY
SYSTEM AND FACTORS THAT CAN PROMOTE DB SYSTEM
POTENTIAL IMPLEMENTATION
Based on the findings on the stakeholders‟ understanding of the DB project delivery
system, there are identical perceptions, views and understandings by the various
stakeholders regarding this system. In fact, it is possible for this system to be
implemented. However, there are several barriers that hinder the implementation of
such a system. To overcome the barriers, it is necessary to identify the factors that
can promote the potential implementation of the system.
This section is divided into two parts. The first part focuses on the barriers to
implementing the DB system, and the second part examines the factors that can
promote DB potential implementation.
6.3.1 Barriers to Implementing the DB Project Delivery System
Even though the DB project delivery system is an attractive project delivery system
in public infrastructure, this system has not yet been implemented in Indonesian road
infrastructure projects. There are several barriers that obstruct the DB project
delivery system in its development and potential implementation. Upon completion
of the Delphi survey, 21 barriers were identified.
The findings on the barriers reflect the consensual opinions of a group of broad
knowledge experts on both the theory and practice aspects of the DB project delivery
system in road infrastructure projects. While not meant to be exhaustive, they serve
as a basis for finding solutions to the barriers in the Indonesian road construction
context. This section discusses the overview of the Delphi results concerning the
barriers that impede the potential implementation of the DB project delivery system.
As identified in Chapter 4, the 21 barriers are categorised by themes into the four
groups of regulation, client competencies, other participants‟/stakeholders‟
competencies and adaptability.
140 Chapter 6: Findings and Discussion
Lack of Detailed Legislation and Regulation
Regulation and legislation is crucial, as it is one of the key drivers that will compel
the implementation of a system. The absence of detailed regulation leads to
impediments to DB implementation. Detailed regulation on project characteristics is
needed to distinguish which project is appropriate for the DB project delivery
system. This is consistent with the FHWA (2006) which observed that the lack of
regulatory status leads to hurdles in implementing the DB project delivery system.
Lack of regulation on the DB project characteristics, procurement or
tendering procedure, contractual arrangement and risk allocation in managing the DB
projects is considered to be the obstacle that can prevent DB potential
implementation. This finding is also supported by the study by WYDOT (2002)
which indicated that project characteristics, procurement process, contract provision
and risk allocation are in line with laws and regulations. It is also consistent with the
study conducted by Soemoardi and Pribadi (2010) who found that there is a lack of
adequate legal frameworks for implementing the DB project delivery system in
Indonesia.
Detailed regulations on project characteristics, tendering procedure and
contractual arrangement and risk allocation are required prior to implementing the
DB system, as highlighted by Hanna et al. (2008). Without regulation on project
characteristics, the client/owner/agency cannot decide whether projects can
appropriately be delivered using the DB system. Lack of these regulations is
experienced by the Directorate General Bina Marga-Ministry of Public Works in
implementing the DB project delivery system. Subsequently, it can lead to unclear
perceptions in implementing the DB project delivery system.
Lack of Client Capabilities
Another finding with regard to the barriers to the DB system potential
implementation is the lack of client capabilities. The capabilities of the client are
crucial for the client/ owner/agency in implementing the DB project delivery system.
This is supported by Hanna et al. (2008) who highlighted that before the client
Chapter 6: Findings and Discussion 141
develops capabilities, the likelihood of problems arising in the DB project delivery
system may be higher. Therefore, client capabilities are very important in
implementing the DB project delivery system. There are six main barriers regarding
the client‟s capabilities, namely, lack of experience, lack of skill, lack of knowledge,
lack of understanding, lack of effort to implement the DB project delivery system,
and lack of adequate staff.
Lack of experience and knowledge regarding the DB project delivery system
can hinder the project client/agency in implementing the system. Similar findings
were drawn from research conducted by Pearson and Skues (1999) and Ling and Poh
(2008). The lack of skills, understanding, knowledge and experience is also an
obstacle regarding the capability of the client. This was also evident in the studies by
Migliaccio (2007) and Gibson (2007) which found that lack of skills and lack of
understanding contributed to hindering the DB system. In addition, lack of adequate
staff can impede the DB potential implementation. This is similar to the position of
Ling and Poh (2008) who found that the lack of manpower and resources is a
problem that owners face in the DB system.
Lack Other Participants’/ Stakeholders’ Capabilities
The Delphi questionnaire survey results identified another group of barriers to
implementing the DB project delivery system, which is the lack of other
stakeholders‟/participants‟ capabilities (e.g. design builder/contractor).This includes
a limited number of experienced and skilled personnel employed by the designer or
contractor, lack of the DB experts, and lack of design capability.
The designer/contractor must have skills and experience in order to meet the
owner‟s expectation as highlighted by Ling and Chong (2005) on the project to be
delivered using the DB project delivery system. In the Indonesian construction
industry, the DB project delivery system has only been conducted in the private
sector and state-owned enterprises. This contributes to low numbers of available
experienced and skilled personnel. Therefore, it is not easy to find design builders or
contractors who have ability to carry out the projects using the DB system. Ling and
Chong (2005) also highlighted that the lack of DB experts and lack of design
142 Chapter 6: Findings and Discussion
capability of the DB contractors are problems that owners meet in implementing the
DB project delivery system. Input from the DB experts is useful for the owner in
implementing an unfamiliar system such as the DB project delivery system. Lack of
design capability of the contractor will have implication for the service quality of the
contractor. Consequently, this will affect to the quality of the projects.
Adaptability
Based on the results reported in Chapter 4 (Section 4.4), adaptability is another group
of barriers that can obstruct the DB potential implementation. Generally, it is
difficult to adapt to a new system. An organisation or institution needs to become
familiar with a new system, such as the DB project delivery system, for successful
implementation. This is consistent with the FHWA report (2004) which found that
the US Department of Transportation acknowledged that is not accustomed to the
DB delivery system, so it was not easy for the department to oversee the DB projects
conducted by the states.
Rather than implement an unfamiliar and new system, a client/owner/agency
would tend to prefer the current system. In implementing the DB project delivery
system in road infrastructure projects, the owner is more likely to prefer to
implement the traditional DBB system rather than implementing DB because they
are not familiar with the new system. This is consistent with Ho (1995) and FHWA
(2004) who pointed that most clients preferred the traditional DBB system to the DB
system since most local companies were accustomed to the DBB system. Resistance
to change by owners and other participants is also a barrier to implementing the DB
project delivery system. This is supported by Ho et al. (1996), Migliaccio (2007) and
Hanna et al. (2008) who found that resistance to change is a barrier to adopting a new
project delivery system. It also makes the owners/clients wary to adopt this system as
confirmed by Fahmy and Jergeas (2004). Furthermore, the client may not be
confident to manage the DB project delivery system. This is consistent with Yates
(1995) and Ho et al. (1996) who explained that clients may have no confidence in
managing the new system which is still being learned and tested.
Chapter 6: Findings and Discussion 143
Lack of promotion of the DB system can hinder the DB potential
implementation. This is consistent with Pearson and Skues (1999) who found that the
lack of promotion of DB within the industry may hinder further adoption. Lack of
attention from clients can contribute to barriers in the implementation of the DB
project delivery system. The client may tend not to use the DB project delivery
system because it is an unfamiliar system. Therefore, the clients/owners/agencies are
not aware of the benefits of the DB system as highlighted by Hemlin (1999).
6.3.2 Factors that Promote the Potential Implementation of the DB Project
Delivery System
To enable the implementation of the DB project delivery system, there are
factors that can promote the potential implementation. This section discusses the
findings of the Delphi results regarding the factors that can promote the DB project
delivery system. These factors are also expected to overcome the barriers to
implementing the DB project delivery system.
Regulation
Regulation is an essential factor to enable the implementation of the DB project
delivery system. The findings from the Delphi questionnaire indicated that there are a
number of regulation-related factors that can promote the potential implementation
of the DB project delivery system, namely: legislative authority for implementing the
DB project delivery system; adjustment/improved regulation on project
characteristics; adjustment of regulations on contractual arrangements; adjustment of
the tendering system; and availability of project risk approach.
As the DB project delivery system has not yet been implemented, legislative
authority is required to permit the potential implementation of the DB project
delivery system. By possessing legislative authority, the government has the power
to make law and regulations regarding the potential implementation of the DB
project delivery system. This is consistent with Migliaccio (2007) who found that
legislative authority is needed to allow changes in the project delivery methods. In
144 Chapter 6: Findings and Discussion
Indonesian road infrastructure projects, the authority to implement the DB project
delivery system should be given to Ministry of Public Works. This institution is on
behalf of Indonesian Government who has authority in road infrastructure provision.
This is in line with Law No. 38, 2004 on road infrastructure, whereby the
government has authority in road infrastructure provision. Therefore, the authority
of the implementation of the DB project delivery system should be given to Ministry
of Public Works.
The DB project delivery system is an attractive and permissible system in
Indonesia and this is implicitly stated in the Law of Indonesian Government No. 18,
1999, on Construction Services Regulation (Section 16 clause 3). However,
Indonesian laws and regulations such as Indonesian Government Regulation No. 29,
2000 on Construction Service Implementation; No 59, 2010 (amendment of
Indonesian Government Regulation No. 29, 2000 on Construction Service
Implementation); No. 54, 2010 on Government Good and Service Procurement; and
No 72, 2012 ( Amendment of Indonesian Regulation No 54, 2010) do not provide the
detail ones in regard to the potential implementation of the DB project delivery
system. Therefore, regulations on project characteristics, contractual arrangements,
risk approaches and tendering systems need to be adjusted or improved. A similar
finding was drawn from the research conducted by the National Society of
Professional Engineers (1995), which indicated that the adoption of the DB project
delivery without modification of current statutes and regulations can result in
consequences that are contrary to the public interest. The need for detailed regulation
on project characteristics and procurement and contract processes is similar to the
findings of the study conducted by Hanna et al. (2008).
Risk is an inherent part of every project. To implement the DB project delivery
system, understanding, assessing and allocating risk is crucial. Therefore there is a
need to develop a standardised approach in managing the DB project delivery
system. This is consistent with the study by Hanna et al. (2008) who highlighted that
it is important for risk to be standardised.
Chapter 6: Findings and Discussion 145
Capabilities of Client and Other Parties
To address the lack of the necessary skills and experience, consideration should
be given to obtaining adequate skills, knowledge and experience such as leading,
planning, organising, and coordinating design and construction works in conducting
project using the DB project delivery system; understanding on DB procurement
process and contract; establishing good relationship among project participants; and
leadership skill. This can be accommodated by providing training on the new
system. The aim of the training would be to educate the staff of the owner and other
parties involved in the DB project delivery system as the DB project delivery system
requires skills that are different to the skills required in administrating traditional
DBB for road infrastructure projects. This is consistent with the studies conducted
by FHWA (2006) and Gibson (2007) which highlighted that transportation agencies
should invest in the DB training before attempting to execute their first DB project.
The training should not only include the owner‟s personnel but also the engineers
and construction contractors who will compete for the DB projects. The need for
training and education associated with the DB project delivery system has also been
highlighted by the National Society of Professional Engineers (1995). Jergeas and
Fahmy (2006) pointed out that the lack of skilled personnel can be overcome by
formal training and education with others who have already implemented the DB
project delivery system. Similarly, pilot projects also need to be carried out in order
for the owners and other parties involved in the DB project delivery system to gain
experience, as suggested by Gibson (2007). Paradigm change from traditional
systems into an integrated system (DB) also requires the support of a change in
regulatory aspects of the contract, the role of stakeholders and institutions. The
existence of the pilot project and the training conducted by Ministry of Public Works
will assist in the potential implementation of the DB project delivery system. This is
consistent with the report of the Ministry of Public Works stating the need for the
pilot project in trying to develop a new system of contracts such as the input contract
to performance based contract (Department of Public Works 2007).
146 Chapter 6: Findings and Discussion
Management
Based on the findings on the promoting factors related to management, five factors
are identified. The first factor is communication and knowledge sharing among staff.
Communication and knowledge sharing is required to transfer and share the
knowledge from skilled staff or upper-level staff to other staff who do not possess
adequate knowledge related to the DB project delivery system. This is supported by
Gibson (2007) who found that communication must be optimised among the parties
including staff. It is also supported by Gil (2001) and Iansiti (1995) who found that
knowledge sharing to initiate the implementation of the DB project delivery system
among the staff of the client is important. By sharing knowledge, for instance from
experienced, skilled and knowledgeable staff, participants may find it easier to
articulate and convert their implicit knowledge into explicit knowledge.
The second factor is communication and socialisation with the external parties
involved in the implementation of the DB project delivery system, especially to
inform that owner who will employ the DB project delivery system as highlighted by
Migliaccio (2007). The importance factor is also supported by Seng and Yosuf
(2006) who stated that effective communication has never been ignored as one the
driving factors in the selection of the DB procurement method. Direct contact
between the client and the contractor as provided by the DB system aligns the
communication and enables the contractor to respond and to adapt more promptly to
the client‟s needs. Lack of information can create obstacles in the implementation.
The third factor is the availability of the owner‟s staff for implementing the DB
project delivery system. This is consistent with Migliaccio (2007) who found that
allocating insufficient resources to implementing change constitutes a barrier to
implementation. This may be due to lack of resources within agency/client/owner
organisation and lack of staff to be involved in the implementation effort. These
circumstances can be overcome by identifying the expert and dedicated staff and
assigning them to the potential implementation of the DB project delivery system.
The fourth factor is the acceptance of change by the owner‟s staff as highlighted by
Migliaccio (2007). It is expected that encouraging the acceptance by staff can avoid
the obstacles to potential implementation of the DB project delivery system. The
Chapter 6: Findings and Discussion 147
encouragement can be done by actions of the top level management of the
owner/client/agency to promote the DB project delivery system. The fifth factor is
the agency‟s management vision and support for adopting/implementing DB. This
vision and support is essential to promote the DB project delivery system. This is
consistent with the study by Migliaccio (2007) who found that the supportive
management of the client/owner/agency is needed in the implementation of the DB
project delivery system to influence staff and other parties to support the
implementation.
External Conditions
External conditions that were indicated as important factors for promoting DB
potential implementation were the support and acceptance by relevant parties and
support from industry providers. Participation from industry providers is essential in
implementing the DB project delivery system. This is supported by Migliaccio
(2007) who found that acceptance by the industry provider can contribute to the
success of project delivery system changes. If the industry providers accept the
change, they can drive public perceptions. This can be done by having a champion
for the implementation of the DB project delivery system, seeking credibility of the
DB project delivery system and involving industry provider associations in the
process. Therefore, promotion of the acceptance of the DB project delivery system
needs to be conducted.
Acceptance and support from other relevant parties is also required. Resistance
to change among other parties such as local agencies and government agencies
involved in the project delivery system can hinder the its potential implementation of
the DB project delivery system. This is consistent with Migliaccio (2007) who found
that relevant parties are often resistant to the new system; Migliaccio suggests that
the parties can be involved in earlier stages of the process in order to build support.
148 Chapter 6: Findings and Discussion
6.4 MODEL FOR IMPLEMETING THE DB PROJECT DELIVERY
SYSTEM
Based on the findings discussed above relating to the barriers to implementing
the DB project delivery system and factors that can promote the DB potential
implementation, a basis of the overall scenario of implementing the DB project
delivery system in road infrastructure projects in Indonesia has been established. As
explained previously, there are various barriers in the way of carrying out the DB
project delivery system. Subsequently, the main issue for implementing the DB
system is identifying the factors that can encourage the DB potential implementation.
These factors are also expected to overcome those barriers.
Identifying the factors is the initial stage. To deal with a complex issue such as
implementing the DB project delivery system in the Indonesian road infrastructure
project context, it is necessary to determine the priorities and the relationships
between the factors. This can be arranged into a hierarchy of factors. By knowing the
hierarchy of the factors, the factors that have to be prioritised and given attention can
be identified.
The results from the interpretive structural analysis which were presented in
Chapter 5 (Section 5.3) demonstrate that there are six levels mapped against the 14
high rating factors that can promote the potential implementation of the DB system
in Indonesian road infrastructure projects. Figure 6.1 illustrates the interpretive
structural model.
Chapter 6: Findings and Discussion 149
(6)
Support and
acceptance by
other
stakeholders
(13)
Training on newly introduced
approaches to agency staff and
external parties
(8)
Acceptance of change by
agency staff
(9)
Agency‟s management vision
and support for
adopting/implementing DB is
behind the effort
(1)
Improved/adjustment
of regulation on
Project Characteristic
and execution project
(4)
Legislative authority for
implementing DB PDS
(2)
Improved/
adjustment of
regulation on
tendering system
(3)
Improved/
adjustment of
regulation on
contractual
arrangement
(5)
Availability of
project risk approach
to managing project
risk
(12)
Socialisation and
communication with external
parties affected by change
(7)
Support and
acceptance by
industry
providers
(10)
Availability of
agency‟s staff
for
implementing
DB PDS
(11) Communication
and knowledge
sharing among
staff to facilitate
DB
(14)
Availability of
pilot project
LEVEL I
LEVEL II
LEVEL III
LEVEL IV
LEVEL V
LEVEL VI
Figure 6.1 : Interpretive Structural Model for Implementing the DB Project Delivery System In
Indonesian Road Infrastructure Projects
150 Chapter 6: Findings and Discussion
Level VI is the lowest level of the hierarchy established. The lowest level
illustrates that the level contains factors which are the root of all the other factors.
The ISM suggests that the top driving power lies with the legislative authority factor.
As legislative authority has emerged as having the maximum driving power in the
IS-based model, it has to be considered as the root of the hierarchical structure of this
model. The dominance of this factor is not surprising because prior to instituting a
relatively new system (such as the DB project delivery system), legislative authority
is required. The legislation is required to authorise the Indonesian Ministry of Public
Works to implement the DB project delivery system specifically, and it constitutes
power for implementing the DB system. This is consistent with Migliaccio (2007)
who found that a transport agency needs legislative authority before instituting
changes to its procurement and finance strategies. Although the DB project delivery
is an attractive system, the Law of Indonesian Government No. 18, 1999, does not
explicitly state the use of the DB project delivery system. Therefore, there is a need
for an adjustment in the legislative authority to permit implementation of the DB
project delivery system in road infrastructure projects in Indonesia.
Adjusted/improved regulation regarding the project characteristics, contractual
arrangements and tendering system and the availability of project risk approach are
the factors with the next highest driving power and are placed on the second level,
indicating that these factors need to be given attention. Given the legislative authority
for implementing the DB project delivery system, there is a need to strengthen the
legislation authority by adjusting and improving the related regulations under the
legislative framework to achieve the objectives. It was surprising that both political
and economic factor were excluded as important factors. However, legislative
authority could be triggered by a combination of both political and economic factors
in Indonesian context whereby the legislative authority which is a part of regulation
factor. Regulation could be produced or enacted by parliament which is formed by
elections. As well as political factor, the economic factor could trigger legislative
authority. For instance due to the budget limitation, the provision of the road
infrastructure could be given to private body. However, in this case, both political
and economic environment factor do not trigger the legislative authority factor.
Political and economic environment are not significant in implementing the DB
project delivery system. Actually, the provision of all road infrastructure projects is
Chapter 6: Findings and Discussion 151
authorised by Ministry of Public Work –Directorate General Bina Marga. The one
that only need is to reassert this authority to implement the DB project delivery
system to Ministry of Public Works. Therefore political and economic do not
significantly influence to this factor. Adjusted or improved regulations on the project
characteristics underlie the choice of projects suitable for the DB project delivery
system. Through regulations on the tendering system/procedure and contractual
arrangements, the procurement process of the DB project and the type of contract can
be legalised. In developing the DB projects, the risk must be allocated properly.
Project risk allocation is necessary to regulate responsibility for risk that might occur
during the project implementation. Therefore, the regulations with regard to
implementation of the DB project delivery system need to be concerned prior to the
other factors.
After the regulations on the project characteristics, contractual arrangements,
tendering system/procedure and availability of project risk approach are adjusted and
improved, the regulations will need to be championed by the relevant agencies.
Support from agencies‟ upper-level management for implementing the DB project
delivery system is essential for gaining the acceptance of agency staff. In addition,
championing from upper-level management leads to socialisation and
communication with the external parties who are affected by the changes. When
choosing the DB project delivery system, communication should be maintained with
all the parties and stakeholders involved.
Training for the owner‟s staff and other parties can be held after acceptance of
the unfamiliar system by the upper-level management of the owner. If the upper-
level management of the owner have accepted and supported the DB project delivery
system and if communication has been effectively conducted with the relevant
parties, training to educate the participants involved in the DB project delivery
system can be easily carried out.
Based on the ISM analysis results, training on the DB system contributes to
other factors and is positioned at the top level of the hierarchy. If the training has
been conducted, support and acceptance by other stakeholders including the industry
providers could be achieved. Training provides knowledge and understanding about
152 Chapter 6: Findings and Discussion
the DB project delivery system to the industry providers and other stakeholders. The
DB training enables staff to communicate and share knowledge regarding the DB
project delivery system. Strategies for staffing in the DB project delivery system can
also be obtained through the training. Thus, the training on the DB project delivery
system should be the initial stage in the DB pilot project.
6.5 SUMMARY
This chapter provides discussion of the results from the Delphi survey and pair-
wise comparison survey. Firstly the stakeholders‟ understandings of the DB project
delivery system were discussed. It includes the concepts and advantages of this
system. Secondly, the barriers that can hinder the potential implementation of the DB
project delivery system which are related to the regulations, capabilities of the
owner, capabilities of other stakeholders/participants, and adaptability were
discussed. Thirdly, the factors that can overcome the barriers and promote the
potential implementation of the DB project delivery system were discussed. These
factors were used to develop a hierarchy model for implementing the DB project
delivery system.
Furthermore, the levels of fourteen factors which form a hierarchy model for
implementing the DB project delivery system were discussed. There are six levels in
the developed model. „Legislative authority‟ is the foundation of all the factors and is
positioned at level VI. It is followed by „improved regulation on project
characteristics‟, „procurement procedure‟, „contractual arrangement‟ and „availability
of project risk approach‟ in level V. „Agency and management‟s support for
implementing the DB project delivery system‟ is placed at level IV before
„acceptance of change by agency staff‟ and „socialisation and communication with
external parties affected by DB system‟ at level III. „Training on newly introduced
approaches to agency staff and external parties‟ is at level II. The highest level, Level
I, consists of five factors, namely, „support and acceptance by other stakeholders‟,
„support and acceptance by industry providers‟, „availability of agency‟s staff for
implementing the DB system‟, „communication and knowledge sharing among staff
to facilitate the DB system‟ and „availability of pilot project‟.
Chapter 7: Conclusion 153
Chapter 7: Conclusion
7.1 INTRODUCTION
The DB project delivery system is a relatively new system in Indonesian road
infrastructure projects which are authorised by the Directorate General Bina Marga-
Ministry of Public Works. As a client, owner and agency, the Ministry of Public
Works needs to pay attention to successful implementation.
This chapter presents a summary of the findings on the implementation of the
DB project delivery system which includes stakeholders‟ understanding, barriers and
promoting factors in Section 7.2, followed by the research contribution in Section
7.3. The limitations of the study are discussed in Section 7.4, and the
recommendations for future research are made in Section 7.5.
7.2 POTENTIAL IMPLEMENTATION OF THE DB PROJECT DELIVERY
SYSTEM: STAKEHOLDERS’ UNDERSTANDING, BARRIERS AND
PROMOTING FACTORS
To fulfil the research aim to investigate how the DB can be implemented, this section
reports on the overall findings from the thesis which are related to the factors in the
DB project delivery system model and captured in the research questions.
Prior to implementing the DB project delivery system which is relatively new
in Indonesian road infrastructure projects, an understanding of such a system among
the stakeholders involved in Indonesian road infrastructure is required. This includes
their understanding of the concept (definition of the DB project delivery system,
procurement, and characteristics of the DB projects) and advantages of the DB
project delivery system.
The key stakeholders of road construction projects in Indonesia do have a good
understanding of the DB project delivery system. They understand the principal
154 Chapter 7: Conclusion
concept of the DB system, that is, the project is delivered by a single entity which is
responsible for both the design and construction. They also understand that the DB
project delivery system has several key characteristics that integrate design and
construction into one contract and in one procurement process, which is based on
lump-sum, fixed price basis that can be procured by limited tender, and the design
and construction are paid in a single financial transaction. Furthermore, they also
understand the key characteristics of the DB project delivery system, namely, that it
is used for complex projects, which need advanced technology and can affect the
surrounding environment; however, there is no standard for the value and size of the
projects that can be delivered using the DB project delivery system. The key project
stakeholders also acknowledged that the DB project delivery system is superior to
other project delivery systems, as it offers several benefits including shorter duration,
lower cost, better quality, encouragement of innovation and better management.
However, there are several barriers that can hinder the DB potential
implementation. Those barriers are related to regulation, client‟s capability, other
stakeholders‟ capability and adaptability. Barriers with regard to regulation consist of
the lack of detailed regulation on project characteristics, lack of detailed regulation
on the procurement process, lack of detailed regulation on the contractual
arrangement and lack of managing approach. Barriers regarding client‟s capability
include lack of experience, lack of skill, lack of knowledge, lack of effort to
implement the DB project delivery system, lack of understanding of staff, and lack of
adequate staff. Meanwhile, the barriers related to other stakeholder capabilities
include limited numbers of other experienced and skilled stakeholders in the DB
project delivery system, lack of DB experts, and lack of design capability.
To overcome the barriers and to promote the potential implementation of the
DB project delivery system, fourteen factors have been identified. These factors are
legislative authority for implementing the DB project delivery system, adjustment
regulation on project characteristics, adjustment of regulation on contractual
arrangements, adjustment of regulation on the procurement process, availability of
the project risk approach in managing project risk, availability of training on the DB
approach, availability of pilot projects, communication and knowledge sharing
among staff to facilitate the DB project delivery system, socialisation and
Chapter 7: Conclusion 155
communication with external parties affected by the DB project delivery system,
training on the DB project delivery system, availability of adequate staff from the
client for implementing the DB project delivery system, acceptance of change by the
owner‟s staff, the vision of the agency‟s management and their support for adopting
or implementing the DB project delivery system, support and acceptance by the
relevant stakeholders and support or acceptance by industry providers and
availability of pilot projects.
The DB project delivery system could be accelerated and implemented by
considering the hierarchy of the factors promoting its potential implementation.
Legislative authority is the root of the hierarchy for implementing the DB project
delivery system. This would be the basis for adjusting the regulations on the project
characteristics, procurement procedures, contractual arrangements, and availability
of the risk management approach. The next factor is the championing of the potential
implementation of the DB project delivery system by the agencies, clients and
owners. Accordingly, acceptance of change and communication with the external
parties affected by the implementation of the DB project delivery system can be
gained once the agency supports the DB project delivery system. Training on the DB
project delivery system then can be conducted with all the parties involved in the DB
project delivery system. With proper training, it is expected that support and
acceptance by other stakeholders and industry providers can be achieved, availability
of adequate agency staff can be gained, communication and knowledge sharing
among the participants involved in the DB project delivery system can be increased,
and pilot projects can be carried out to introduce the new system.
7.3 RESEARCH CONTRIBUTION
This research has contributed to the knowledge and understandings of the potential
implementation of the DB project delivery system in road infrastructure projects. The
specific contributions can be grouped according to two different perspectives: the
contributions to academic knowledge, and to the infrastructure industry.
156 Chapter 7: Conclusion
7.3.1 Contribution to Academic Knowledge
This research identified the factors promoting the DB project delivery system. These
factors are intended to encourage the potential implementation of the DB project
delivery system, particularly for implementing such a system for the first time. The
stakeholders who are involved in the potential implementation of the DB project
delivery should consider these factors.
In addition, the model developed in this research proposed a structure of the
hierarchy of factors promoting the potential implementation of the DB project
delivery system. The model was developed to identify ways to implement the DB
project delivery system through levels of hierarchical factors. The model is
significant as it provides a framework regarding the priority of each step in the
process to implement the DB system and highlights the critical factors to which
factors should be paid attention.
7.3.2 Contribution to the Industry
This research has established a set of factors for implementing the DB project
delivery system in Indonesian road infrastructure projects. The model is a
crystallisation of this research and reflects the attempt to implement the DB project
delivery system.
The research found that there is a need for awareness and readiness among
infrastructure stakeholders in implementing the DB project delivery system. This
framework will help improve the understanding among various project stakeholders
and will provide them with awareness of practical considerations in advancing the
potential implementation of the DB project delivery system.
Chapter 7: Conclusion 157
7.4 STUDY LIMITATIONS
Despite the contributions, the limitations of this research should be pointed out. This
research focuses on the procurement side rather than aspects of road design or
execution. Although the fundamental arguments on the concepts and challenges of
the implementation of the DB project delivery system remain consistent throughout
the course of this research, the findings and views presented in the model are more
reflective of the situation for developing countries than for developed countries since
the different countries deal with different characteristics in their respective
construction industries. In addition, it is more reflective of public road infrastructure
projects than other/ private types of projects. Undoubtedly, a wider coverage of other
types of projects would add and enrich the findings. However, this was not the focus
or ambit of this research. Nevertheless, this framework can serve as a guide for the
potential implementation of DB project delivery initiatives for other types of
projects.
7.5 RECCOMENDATIONS FOR FUTURE RESEARCH
The limitations of this research as discussed above present some opportunities for
future research. This research focuses only on the Indonesian road infrastructure
context. It will be worthwhile for future researchers to expand this study to cover
other regions of the world by considering different legal, cultural and political issues
that are specific to local conditions.
The enrichment of data is also important to improve the accuracy of the
prediction of the model. A major improvement would be the ability to automatically
calibrate the model using a local condition survey. This could be accomplished by
inviting more representatives of other stakeholder groups (such as Ministry of
Finance and Government procurement Policy Institution/LKPP as they are very
relevant in smoothing the execution of the DB project delivery system; contractors;
consultants; and local government) to provide relevant information.
158 Chapter 7: Conclusion
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APPENDIX A – Invitation Letter 174
APPENDIX A – Invitation Letter
Dear Sir/Madam,
I am PhD candidate from Queensland University of Technology Australia, Faculty of Built
Environment and Engineering, School of Urban Development, specializing in Project
Management. I am currently conducting a research study entitled “Implementing Design
Build Project Delivery System in Road Infrastructure in Indonesia”. This project is funded
by the Directorate General of Higher Education (DGHE) of Indonesia, on behalf of The
Ministry of National Education of The Republic of Indonesia.
The method that I will use for the data collection is the Delphi Questionnaire Survey. This
aims to get consensus amongst the experts. The experts to be selected for this study will be
the leaders in echelon II and III from the institution who are involved in project delivery
system in Indonesia and the academician who has criteria as follows:
- Has more specific specialization in project delivery system, procurement and
contracting
- Has PhD degree in construction/project management
- Has minimum five year experience in teaching at university
To this end, I would like to invite you – as an expert in project delivery system in road
infrastructure projects - to participate in approximately a three round of Delphi
Questionnaires. I have attached a participant information sheet to this email. This provides
further information on the project and what your participation would involve, should you
agree to participate.
I would very much appreciate your participation in this research project. The sharing of your
knowledge and experience as you answer the questionnaires will be valuable to me and as
such will be treated with the strictest confidence. No reference will be made to specific
individuals in the thesis.
If you agree to participate, please let me know by return email and I will contact you for the
next step.
If you have any queries about this project please do not hesitate to contact me by email
Thank you in advance for your consideration.
Yours sincerely
Anak Agung Diah Parami Dewi
Faculty of Built Environment and Engineering School of Urban development
APPENDIX A – Invitation Letter 176
APPENDIX B – Participant Information for QUT Research Project and Consent Form 177
APPENDIX B – Participant Information for QUT
Research Project and Consent Form
PARTICIPANT INFORMATION FOR QUT RESEARCH PROJECT
Interview
Implementing a Design Build project Delivery System in Road Infrastructure Projects in Indonesia
QUT Ethics Approval Number 1100000693
Research Team
Principal
Researcher: Anak Parami Dewi, PhD student, Faculty of BEE, QUT
Associate
Researchers:
A/Prof Bambang Trigunarsyah (Principal supervisor)
Dr Eric Too (Associate Supervisor)
Description
This project is being undertaken as part of PhD for Anak Agung Diah Parami Dewi.
This project is funded by the Directorate General of Higher Education (DGHE) of
Indonesia, on behalf of The Ministry of National Education of The Republic of
Indonesia. The funding body will not have access to data that personally identifies
you obtained during the project.
The purpose of this project is to develop a framework to guide the implementation of
the Design Build project delivery system in road infrastructure projects in Indonesia.
You are invited to participate in this research project as you are the member of the
organisation involved in the process of project selection in the regional level, and can
provide valuable data and information relevant to the topic of the research
Voluntary Participation
Your participation in this project is entirely voluntary. If you do agree to participate, you
can withdraw from the project at any time without comment or penalty. Any identifiable
information already obtained from you will be destroyed. Your decision to participate, or
not participate, will in no way impact upon your current or future relationship with QUT
or with any associated external organisations
Your participation will involve interview related to the findings that were obtained
from the previous stage (Delphi questionnaire survey). It will take approximately 30
minutes at an agreeable location to you. Audio recording will be used for interview.
Interviews will be conducted between October-December 2011.
Topics to be covered by interview questions will include: Discussion on Design Build
project delivery system understanding, factors that can influence Design Build
178 APPENDIX B – Participant Information for QUT Research Project and Consent Form
project success and criteria for the success of Design Build project delivery system in
road infrastructure projects.
Discussion on the proposed framework for implementing Design Build project
delivery system in road infrastructure.
Expected Benefits
It is expected that this project will not benefit you directly. However, it may be of
benefit for policy makers, scholars and other road infrastructure practitioners in
Indonesia, by developing a framework to guide the implementation of Design Build
project delivery system in road infrastructure projects. It may also provide a useful
point for implementing Design Build project delivery system in other developing
countries.
Risks
There are no risks beyond normal day-to-day living associated with your participation in
this project.
Privacy and Confidentiality
All comments and responses will be treated confidentially. The names of individual
persons are not required in any of the responses. Any data collected as part of this project
will be stored securely as per QUT‟s Management of research data policy.
Any information obtained in connection with this project that can identify you will
remain confidential. It will only be disclosed with your permission, subject to legal
requirements. We plan to publically present and publish the results of this research,
however information will only be provided in a form that does not identify you.
The project involves audio recordings. The audio recording will be destroyed at the
end of the project and will not be used for any other purpose. Only research team can
have access to the audio recording.
Consent to Participate
Once you understand what the project is about, and if you agree to participate, we ask
that you sign the Consent Form (enclosed) to confirm your agreement to participate.
Questions / further information about the project
If have any questions or require any further information about the project please contact
one of the research team members below.
Anak Parami Dewi – Researcher A/Prof. Bambang Trigunarsyah – Supervisor
S cho o l o f U rb an Dev e lo pm en t – Facu l t y Bu i l t En v i r onm en t and
E n g in ee r i n g ( BE E )
Phone : (+61)-425 001 707
Phone : +61 7 3138 8303
Email :
Email :
APPENDIX B – Participant Information for QUT Research Project and Consent Form 179
Concerns / complaints regarding the conduct of the project
QUT is committed to research integrity and the ethical conduct of research projects.
However, if you do have any concerns or complaints about the ethical conduct of the
project you may contact the QUT Research Ethics Unit on +61 73138 5123 or email
[email protected]. The QUT Research Ethics Unit is not connected with the
research project and can facilitate a resolution to your concern in an impartial manner.
Thank you for helping with this research project. Please keep this sheet for your
information.
180 APPENDIX B – Participant Information for QUT Research Project and Consent Form
CONSENT FORM FOR QUT RESEARCH PROJECT
Implementing a Design Build project Delivery System in Road Infrastructure Projects in Indonesia
QUT Ethics Approval Number 1100000693
RESEARCH TEAM CONTACTS
Anak Parami Dewi – Researcher A/Prof. Bambang Trigunarsyah – Supervisor
School of Urban Development – Faculty Built Environment and
Engineering (BEE)
Phone : (+61)-425 001 707
Phone : +61 7 3138 8303
Email :
Email :
STATEMENT OF CONSENT
By signing below, you are indicating that you:
have read and understood the information document regarding this project
have had any questions answered to your satisfaction
understand that if you have any additional questions you can contact the research team
understand that you are free to withdraw at any time, without comment or penalty
understand that you can contact the Research Ethics Unit on +61 7 3138 5123 or email
[email protected] if you have concerns about the ethical conduct of the project
agree to participate in the project
understand that the project will include audio recording
Name
Signature
Date
Please return this sheet to the investigator.
APPENDIX B – Participant Information for QUT Research Project and Consent Form 181
PARTICIPANT INFORMATION FOR QUT RESEARCH PROJECT
A Questionnaire Survey
Implementing a Design Build project Delivery System in Road Infrastructure Projects in Indonesia
QUT Ethics Approval Number 1100000693
RESEARCH TEAM
Principal Researcher: Anak Agung Diah Parami Dewi, PhD student, Faculty of BEE, QUT
Associate
Researchers:
A/Prof Bambang Trigunarsyah (Principal supervisor)
Dr Eric Too (Associate Supervisor)
DESCRIPTION
This project is being undertaken as part of PhD for Anak Agung Diah Parami Dewi.
This project is funded by the Directorate General of Higher Education (DGHE) of
Indonesia, on behalf of The Ministry of National Education of The Republic of
Indonesia. The funding body will not have access to data that personally identifies
you obtained during the project.
The purpose of this project is to develop a framework to guide the implementation of
the Design Build project delivery system in road infrastructure projects in Indonesia.
You are invited to participate in this research project as you are the top level
management of the institution involved in the project delivery system for
infrastructure projects, and can provide valuable data and information relevant to the
topic of the research. You may be invited for the next stage (interview) for validating
the findings from this stage.
VOLUNTARY PARTICIPATION
Your participation in this project is entirely voluntary. If you do agree to participate, you
can withdraw from the project at any time without comment or penalty. Any identifiable
information already obtained from you will be destroyed. Your decision to participate, or
not participate, will in no way impact upon your current or future relationship with QUT
or with any associated external organisations
Your participation will involve a questionnaire survey that will take approximately
20 minutes of your time. Topics to be covered by the questionnaire. Questions will
include:
Understanding on Design Build project delivery system, that covers:
the concept of the Design Build project delivery system;
the benefit of the Design Build project delivery system
the barrier to implementing Design Build project delivery system
Factors that can influence Design Build project success and criteria for the success of
the Design Build project delivery system
In Delphi questionnaire survey, it is expected to consist of approximately three
rounds. Once all of the first round questionnaires has been gathered and analysed, the
182 APPENDIX B – Participant Information for QUT Research Project and Consent Form
second round questionnaires will be distribute to participants. The same process will
be applied to third round.
EXPECTED BENEFITS
It is expected that this project will not benefit you directly. However, it may be of
benefit for policy makers, scholars and other road infrastructure practitioners in
Indonesia, by developing a framework to guide the implementation of Design Build
project delivery system in road infrastructure projects. It may also provide a useful
point for implementing Design Build project delivery system in other developing
countries.
RISKS
There are no risks beyond normal day-to-day living associated with your participation in
this project.
PRIVACY AND CONFIDENTIALITY
All comments and responses will be treated confidentially. The names of individual
persons are not required in any of the responses. Any data collected as part of this project
will be stored securely as per QUT‟s Management of research data policy.
Any information obtained in connection with this project that can identify you will
remain confidential. It will only be disclosed with your permission, subject to legal
requirements. We plan to publically present and publish the results of this research
however information will only be provided in a form that does not identify you.
CONSENT TO PARTICIPATE
The return of your completed questionnaire is accepted as an indication of your consent
to participate in this project.
QUESTIONS / FURTHER INFORMATION ABOUT THE PROJECT
If have any questions or require any further information about the project please contact
one of the research team members below.
Anak Agung Diah Parami Dewi –
Researcher A/ Prof. Bambang Trigunarsyah – Supervisor
S c h o o l o f Ur b a n De ve l o p me n t – F a c u l t y B u i l t E n v i r o n me n t a n d
E n g i n e e r i n g ( BE E )
Phone : (+61)-425 001 707 Phone : +61 7 3138 8303
Email :
Email :
bambang [email protected]
CONCERNS / COMPLAINTS REGARDING THE CONDUCT OF THE PROJECT
QUT is committed to research integrity and the ethical conduct of research projects.
However, if you do have any concerns or complaints about the ethical conduct of the
project you may contact the QUT Research Ethics Unit on +61 73138 5123 or email
[email protected]. The QUT Research Ethics Unit is not connected with the
research project and can facilitate a resolution to your concern in an impartial manner.
Thank you for helping with this research project. Please keep this sheet for your
information.
APPENDIX B – Participant Information for QUT Research Project and Consent Form 183
CONSENT FORM FOR QUT RESEARCH PROJECT
Implementing a Design Build project Delivery System in Road Infrastructure Projects in Indonesia
QUT Ethics Approval Number 1100000693
RESEARCH TEAM CONTACTS Anak Agung Diah Parami Dewi –
Researcher A/Prof. Bambang Trigunarsyah – Supervisor
S c h o o l o f Ur b a n De v e l o p me n t – F a c u l t y Bu i l t E n v i r o n me n t a n d
E n g i n e e r i n g ( BE E )
Phone : (+61)-425001707 Phone : +61 7 3138 8303
Email :
Email :
bambang [email protected]
STATEMENT OF CONSENT
By signing below, you are indicating that you:
have read and understood the information document regarding this project
have had any questions answered to your satisfaction
understand that if you have any additional questions you can contact the research team
understand that you are free to withdraw at any time, without comment or penalty
understand that you can contact the Research Ethics Unit on +61 7 3138 5123 or email
[email protected] if you have concerns about the ethical conduct of the project
agree to participate in the project
Name
Signature
Date
Please return this sheet to the investigator.
APPENDIX C – Delphi Survey Questionnaires 184
APPENDIX C – Delphi Survey Questionnaires
DELPHI SURVEY QUESTIONNAIRE
Round 1
Dear Sir/ Madam
Thank you for agreeing to participate in this Delphi Study for my PhD research with
the title Implementing a Design Build Project Delivery System in Road
Infrastructure in Indonesia. This research focuses on how a Design Build (DB)
project delivery system can be successfully implemented in Indonesian road
infrastructure projects. Its overall aim is to develop a model to guide successful
implementation of Design Build project delivery system in Indonesian road
infrastructure projects. The proposed model utilises factors from the literature review
and suggestions from experts. The findings of this research could significantly
promote the implementation of the Design Build project delivery system in
Indonesian road infrastructure projects.
The first round of this Delphi survey aims to seek expert opinions to identify the
stakeholders‟ understandings of DB project delivery system, barriers to
implementing the DB project delivery system and factors that can promote the
implementation of DB project delivery system. It will also elicit the measures of
successful implementation of DB project delivery system.
This survey should take no more than 20-30 minutes to complete. I would appreciate
it if you could complete the survey within the next two (2) weeks in order to facilitate
the next round of Delphi study. The second round of questions will be distributed 2
weeks after the return date of the first survey, and participants will again be allocated
2 weeks to complete the questionnaire.
Please be assured that your responses will be held in the strictest of confidence and
used only to gather data for university research. No individual will be identified at
any time during the study process. If you have any further questions concerning this
survey please do not hesitate to contact the researcher, Anak Agung Diah Parami
Dewi at +61425001707 or via email [email protected]. This
study adheres to the ethical procedures and requirements of Queensland University
of Technology (QUT). QUT is committed to researcher integrity and the ethical
conduct of research projects.
Please answer as fully as possible. Your cooperation and participation in this
important survey is appreciated. Thank you again for taking the time to assist with
this research and see you in Round 2.
APPENDIX C – Delphi Survey Questionnaires 185
Section 1: General Information about the Respondent
1. Name:
2. Institution:
3. Position:
4. Type of organisation in which you are working:
Client Organisation
Engineering Consultant
Main Contractor
University
Other; please specify.....................................
5. Please indicate how many past DB project delivery systems you have been
involved in:
One DB project
Two DB projects
Three or more DB projects
Section 2: Design Build (Concept and Benefits)
2A. Concept of Design Build Project Delivery System
Based on the literature review and suggestions from experts there are a number of
statements with regard to the concept of the Design Build project delivery system.
Please indicate(by providing the relevant rating) the degree of your agreement with
the statements based on your personal expertise and experience, and by using the
following scale:
1 = Strongly Disagree
2 = Disagree
3 = Slightly Disagree
4 = Slightly Agree
5 = Agree
6 = Strongly Agree
186 APPENDIX C – Delphi Survey Questionnaires
Based on your understanding, the
Design Build project delivery system is a
project delivery system in which.... Str
ongly
Dis
agre
e
Dis
agre
e
Sli
ghtl
y
Dis
agre
e S
lightl
y
Agre
e
Agre
e
Str
ongly
Agre
e
1 2 3 4 5 6
Definition of DB Project Delivery System
1 The client deals directly with the
constructor for the complete design and
construction
2 The constructor/design builder has a single
responsibility
3 The project is executed by a single
entity/organisation
4 The constructor designs and constructs the
project
DB Procurement and Contract Characteristic
5 The contract is based on lump sum fixed
price
6 Design and construction are integrated into
one contract
7 The design and construction are in one
procurement
8 Can be procured by limited tender
9 Includes engineering procurement and
construction
10 Design and construction are paid in a
single financial transaction basis.
DB Project Characteristics
11 Requires a lot of details about how it
should be executed
12 Needs advanced technology
13 Used for projects that can endanger the
environment
14 Used for high-risk projects which can
endanger public safety, human life and the
environment
15 Has varied tasks in project scope
16 Needs specialists in project scope
17 Used for projects which are valued over
USD 5,000,000
18 Requires efficient coordination, control and
monitoring from start to finish
APPENDIX C – Delphi Survey Questionnaires 187
Based on your understanding, the
Design Build project delivery system is a
project delivery system in which.... Str
ongly
Dis
agre
e
Dis
agre
e
Sli
ghtl
y
Dis
agre
e S
lightl
y
Agre
e
Agre
e
Str
ongly
Agre
e
1 2 3 4 5 6
19 Used for medium and small size projects
20 Revisions are usually encountered during
construction and interrelationship between
activities is needed
21 Used for projects that can results in hazards
22 Has a large number of different systems
that need to be put together and/ or with a
large number of interfaces between
elements
23 Has intricate work in the project
24 Involves construction work on a confined
site with access difficulty and requiring
many trades to work in close proximity at
the same time
25 Used for projects that can endanger the
labour at the project site
26 Other characteristic? Please state:
2B: Benefits of the Design Build Project Delivery System
This section aims to identify the benefits of implementing the DB project delivery
system.
Based on the literature review and suggestions from experts there are a number of
statements with regard to the benefits of the Design Build project delivery system.
Please indicate(by providing the relevant rating) your degree of agreement with the
statements based on your personal expertise and experience, and by using the
following scale:
1 = Strongly Disagree
2 = Disagree
3 = Slightly Disagree
4 = Slightly Agree
5 = Agree
6 = Strongly Agree
188 APPENDIX C – Delphi Survey Questionnaires
The benefits of the Design Build project
delivery system include…
Str
on
gly
Dis
agre
e
Dis
agre
e
Sli
gh
tly
Dis
agre
e
Sli
gh
tly
Agre
e
Agre
e
Str
on
gly
Agre
e
1 2 3 4 5 6
Shorter Duration Compared to Other Project Delivery System (Design
Bid Build and Construction Management) which is due to
1 Simultaneous contracting of design and
construction
2
The key item of materials and components
determined early in the drawing-up of
specifications
3
Optimum use of the experience and
knowledge (constructability) that the
constructor/design builder provide
4 Overlapping design and construction phase
Lower Cost Compared to Other Project Delivery System (Design Bid
Build and Construction Management) which is due to
5 Early project completion
6
Optimum use of the experience and
knowledge (constructability) that the
constructor/design builder provide
7 Designer and contractor in the same team
8 Early cost certainty
Better Quality than Other Project Delivery Systems (Design Bid Build
and Construction Management) which is due to
9
Optimum use of the experience and
knowledge (constructability)that the
constructor/design builder provide
10
The DB allows the use of best value
method to assess the qualification of
constructor/design builders
11 The DB allows the use of best value
method to assess quality of design
Allowing Innovation
12
The DB allows the contractors to use any
material as long as they can meet
performance quality criteria
APPENDIX C – Delphi Survey Questionnaires 189
The benefits of the Design Build project
delivery system include…
Str
on
gly
Dis
agre
e
Dis
agre
e
Sli
gh
tly
Dis
agre
e
Sli
gh
tly
Agre
e
Agre
e
Str
on
gly
Agre
e
1 2 3 4 5 6
13
The DB allows contractors to use any
equipment as long as their results meet the
quality criteria and client objective
14
The DB can promote innovation by
utilising the designers‟ and builders‟
separate strengths to develop new design
and construction techniques
15
The DB enables contractors to have
significant freedom and flexibility in
technique
16
The DB can promote innovation in
management such as increasing
transparency and open communication
among project team members
Better Management which is due to
17 Single responsibility can lead to minimum
conflict and disputes
18
Single responsibility can lead to
streamlining the coordination between the
design and construction teams
19 Single responsibility can lead to lessening
the administrative burdens
20
Single responsibility can lead to arbitrating
between distinct design and construction
entities
21 Single responsibility can avoid the
complexities of multiple contracts
22 Single responsibility can avoid the
adversarial roles amongst parties
23 Other benefits? Please state:
190 APPENDIX C – Delphi Survey Questionnaires
Section 3: Barriers to the Implementation of the Design Build Project Delivery
System
This section aims to identify the barriers to implementing Design Build project
delivery system. Based on the literature review and suggestions from experts there
are a number of statements with regard to the barriers that can hinder the
implementation of the Design Build project delivery system. Please indicate(by
providing the relevant rating) the degree of your agreement with the statements based
on your personal expertise and experience, and by using the following scale:
1 = Strongly Disagree
2 = Disagree
3 = Slightly Disagree
4 = Slightly Agree
5 = Agree
6 = Strongly Agree
The barriers that can hinder the
implementation of Design Build
include…
Str
on
gly
Dis
agre
e
Dis
agre
e
Sli
gh
tly
Dis
agre
e
Sli
gh
tly
Agre
e
Agre
e
Str
on
gly
Agre
e
1 2 3 4 5 6
Regulation
1 Lack of regulation on contractual
arrangement
2 Lack of detailed regulation on tendering
system
3 Lack of risk management approach
4 Lack of detailed regulation on project
characteristics
Lack of Client Capabilities
5 Lack of knowledge
6 Lack of effort to implement DB 7 Lack of understanding of staff 8 Lack of adequate staff 9 Lack of skill
10 Lack of experience
Lack of Other Participant/Stakeholder Capabilities
11 A small number of experienced and
skilled other stakeholders in DB
12 Lack of design capability
13 Lack of DB experts
APPENDIX C – Delphi Survey Questionnaires 191
The barriers that can hinder the
implementation of Design Build
include…
Str
on
gly
Dis
agre
e
Dis
agre
e
Sli
gh
tly
Dis
agre
e
Sli
gh
tly
Agre
e
Agre
e
Str
on
gly
Agre
e
1 2 3 4 5 6
Adaptability
14 Clients prefer traditional method to DB
15 Lack of promotion of DB 16 Resistance to adopting a new system 17 Clients do not have confidence in
managing DB
18 Clients are constrained by traditional
DBB method
19 Clients are wary of new innovation and
systems
20 Lack of attention from clients
21 Clients are not aware of the benefits of
DB
22 Others, please state
Section 4: Factors that can Promote the Implementation of the Design Build
Project Delivery System
This section aims to identify the factors influencing the successful implementation of
the DB project delivery system.
Based on the literature review and suggestions from experts there are a number of
statements with regard to the factors that can promote the implementation of the
Design Build project delivery system. Please indicate (by providing the relevant
rating) the degree of your agreement with the statements based on your personal
expertise and experience, and by using the following scale:
1 = Strongly Disagree
2 = Disagree
3 = Slightly Disagree
4 = Slightly Agree
5 = Agree
6 = Strongly Agree
192 APPENDIX C – Delphi Survey Questionnaires
No The factors that can promote DB
implementation include…
Str
ongly
Dis
agre
e
Dis
agre
e
Sli
ghtl
y
Dis
agre
e
Sli
ghtl
y
Agre
e
Agre
e
Str
ongly
Agre
e
1 2 3 4 5 6
Regulation
1 Legislative authority for implementing
DB
2 Adjustment of regulation on project
characteristics
3 Availability of project risk approach to
managing project risk
4 Adjustment of regulation on tendering
system
5 Adjustment of regulation on contractual
arrangement
Capability of Client and Other Stakeholders
6 Training on DB approaches is
provided to agency staff and external
parties
7 Availability of pilot project
Management by Owner/Client
8 Communication and knowledge sharing
among staff of project owners to
facilitate the DB
9 Availability of owner‟s staff for
implementing DB
10 Agency‟s management vision and
support for adopting/implementing the
DB
11 Socialisation and communication with
external parties affected by the DB
system
12 Acceptance of change by owner‟s staff
External Conditions
13 Social environment/ acceptance by
general public
14 Political environment
15 Support and acceptance by relevant
parties/other stakeholders
APPENDIX C – Delphi Survey Questionnaires 193
No The factors that can promote DB
implementation include…
Str
ongly
Dis
agre
e
Dis
agre
e
Sli
ghtl
y
Dis
agre
e
Sli
ghtl
y
Agre
e
Agre
e
Str
ongly
Agre
e
1 2 3 4 5 6
16 Support/acceptance by industry provider
17 Economic environment
18 Physical environment (weather
conditions)
19
Other factors? Please state:
Thank you for completing this questionnaire.
The time and effort that you have spent is much appreciated.
C. General Comments
This last section allows you to provide comments on any answers you have
given
194 APPENDIX C – Delphi Survey Questionnaires
DELPHI SURVEY QUESTIONNAIRE
Round 2
Implementing Design Build (DB) Project Delivery System in Road
Infrastructure Projects in Indonesia
Dear Sir/ Madam
Thank you very much for responding to the Delphi Questionnaire (Round 1) which
has been now analysed. Your feedback was very useful and you responses to the
questions have enabled me to move to the next round of the study.
This is the second round questionnaire of the Delphi study on identifying stakeholder
current understanding of DB project delivery system and success factors for
successful implementation of DB project delivery system. It is estimated that this
questionnaire will take approximately 15 minutes to complete.
The current understanding and the factors have been analysed and rated based on the
results from all first round questionnaire respondents. Your opinion is required to
evaluate the rating of current understanding of DB project delivery system and the
factors for implementing DB project delivery system.
I wish to assure you again that all information provided through this survey would be
handled with strict confidentiality and reported in a way so as to preserve the
anonymity of the respondents. This study adheres to the ethical procedures and
requirements of Queensland University of Technology (QUT). QUT is committed to
researcher integrity and the ethical conduct of research projects.
If you have any further questions concerning this survey please do not hesitate to
contact the researcher, Anak Agung Diah Parami Dewi at +61425001707 or via
email [email protected].
Kindly, return your questionnaire by email at your earliest convenience. Your
response will be analysed and synthesised in the coming weeks and you will be
contacted for the final round (3) in due course.
Once again thank you for your co-operation and support of this study.
APPENDIX C – Delphi Survey Questionnaires 195
The following tables have been ranked in accordance with the analysis of the first
round questionnaire responses. The ranking is arranged based on median of the
analysis result. Based on your expertise, experience and knowledge, please indicate
your agreement or otherwise you can reconsider and revise the ranking by giving the
new ranking
Section 1: Design Build (Concept, Benefits and Barriers)
1 A : Concept of Design Build project delivery system
Based on result of Delphi round 1, please consider your rating by providing the
agreement on the degree of the agreement below.
High : Agreement of respondents with median 5 and 6
Medium : Agreement of respondents with median 4 and 4.5
Low : Agreement of respondents with median below than 3.5
Rating of
Agreement
Result
from
Round 1
Current Understanding of DB (Concept of DB)
Agreement
Yes/No
If No
Revise the
Rating
Your understanding of DB is that:
High
The client deals directly with the constructor for
the complete design and construction.
The constructor designs and constructs the
project
The project is executed by a single
entity/organization
The constructor/design builder has a single
responsibility
The DB Contract has the Following Characteristics:
High
Integrates design and construction into one
contract
The design and construction are in one
procurement
The contract is based on lump sum fixed price
basis.
Can be procured by limited tender
Design and construction are paid in a single
financial transaction
Medium Includes engineering procurement and
construction
The Project in DB system has the Following
Characteristics:
High
Has varied tasks in project scope
Requires efficient coordination, control and
monitoring from start to finish
Needs specialists in project scope
Needs advanced technology
Used for high-risk projects which can endanger
public safety, human life and the environment
Used for projects that can endanger the
environment
196 APPENDIX C – Delphi Survey Questionnaires
Rating of
Agreement
Result
from
Round 1
Current Understanding of DB (Concept of DB)
Agreement
Yes/No
If No
Revise the
Rating
Used for projects that can results in hazards
Used for projects that can endanger the labour at
the project site
Medium
Requires a lot of details about how it should be
executed
Has intricate work in the project
Used for projects which are valued over USD
5,000,000
Used for medium and small size projects
Low
Has a large number of different systems that
need to be put together and/ or with a large
number of interfaces between elements
Revisions are usually encountered during
construction and interrelationship between
activities is needed
Involves construction work on a confined site
with access difficulty and requiring many trades
to work in close proximity at the same time
New Indicators for project characteristics :
Please provide your agreement of these indicators and rate the
indicators below by choosing one of these rating below if you
agree
H: High Agreement
M: Medium Agreement
L: Low Agreement
Agreement
Yes/No
If Yes,
Rating of
Agreement
H M L
People involved in DB projects require specific
skills
The project can be executed by several
construction methods
APPENDIX C – Delphi Survey Questionnaires 197
1 B : Benefits of the Design Build project delivery system
Based on result of Delphi round 1, please consider your rating by providing the
agreement on the degree of the agreement below
High : Agreement of respondents with median 5 and 6
Medium : Agreement of respondents with median 4 and 4.5
Low : Agreement of respondents with median below than 3.5
Rating of
Agreeme
nt
Result
from
Round 1
The DB delivery system provide the
following benefits:
Agreement
Yes/No
If No
Revise the
Rating
Shorter Duration
High
Simultaneous contracting of design and
construction
Overlapping design and construction phase
The key item of materials and components
determined early in the drawing- up of
specification
Optimum use of the experience and
knowledge (constructability) that
constructor/design builder provide
New Indicator for shorter duration
Please provide your agreement of these indicators and rate
the indicators below by choosing one of these rating below
if you agree
H : High Agreement
M : Medium Agreement
L : Low Agreement
Agreement
Yes/No
If Yes,
Rating of
Agreement
H M L
Procurement is conducted once
Lower Cost
High
Designer and contractor in the same team
Early cost certainty
Early project completion
Optimum use of the experience and
knowledge (constructability) that
constructor/design builder provide
Better Quality
High
Optimum use of the experience and
knowledge (constructability) that constructor/
design builder provide
DB allows the use of best value method to
asses quality of design
DB allows the use of best value method to
assess the qualification of constructor/design
builders
198 APPENDIX C – Delphi Survey Questionnaires
Rating of
Agreeme
nt
Result
from
Round 1
The DB delivery system provide the
following benefits:
Agreement
Yes/No
If No
Revise the
Rating
New Indicators for better quality :
Please provide your agreement of these indicators and rate
the indicators below by choosing one of these rating below
if you agree
H : High Agreement
M : Medium Agreement
L : Low Agreement
Agreement
Yes/No
If Yes,
Rating of
Agreement
H M L
Rework can be avoided
Different interpretation among the staff
involved can be avoided
Reducing the possibility of failure can be
avoided
Allowing Innovation
High
The DB can promote innovation in
management such as increasing transparency
and open communication among project team
members
The DB allows the contractors to use any
material as long as they can meet performance
quality criteria
The DB enables contractors to have significant
freedom and flexibility in technique
The DB allows contractors to use any
equipment as long as their results meet the
quality criteria and client objective
DB can promote innovation by utilising the
designers‟ and builders‟ separate strengths to
develop new design and construction
techniques
New Indicator for allowing innovation:
Please provide your agreement of these indicators and rate
the indicators below by choosing one of these rating below
if you agree
H : High Agreement
M : Medium Agreement
L : Low Agreement
Agreement
Yes/No
If Yes,
Rating of
Agreement
H M L
DB enables the use of modern construction
techniques and innovative technology
Better Management
High
Single responsibility can lead to minimum
conflict and disputes
Single responsibility can lead to streamlining
the coordination between the design and
construction teams
APPENDIX C – Delphi Survey Questionnaires 199
Rating of
Agreeme
nt
Result
from
Round 1
The DB delivery system provide the
following benefits:
Agreement
Yes/No
If No
Revise the
Rating
Single responsibility can lead to lessening the
administrative burdens
Single responsibility can lead to arbitrating
between distinct design and construction
entities
Single responsibility can avoid the
complexities of the multiple contracts
Single responsibility can avoid the adversarial
roles amongst parties
200 APPENDIX C – Delphi Survey Questionnaires
1 C : Barrier of Design Build Project Delivery System
Based on result of Delphi round 1, please consider your rating by providing the
agreement on the degree of the agreement below
High : Agreement of respondents with median 5 and 6
Medium : Agreement of respondents with median 4 and 4.5
Low : Agreement of respondents with median below than 3.5
Rating of
Agreement
Result from
Round 1
The following are the barriers that can
hinder the implementation of DB
Agreement
Yes/No
If No
Revise
the
Rating
Client Capabilities
High
Lack of experience
Lack of skill
Lack of knowledge
Lack of understanding of staff
Lack of adequate staff
Lack of effort to implement DB
Regulation
High
Lack of detailed regulation on project
characteristics
Lack of detailed regulation on tendering system
Lack of regulation on contractual arrangement
Lack of risk management approach
Lack of Other Participant/Stakeholder Capabilities
High
A small number of experienced and skilled
other stakeholders in DB
Lack of DB experts
Lack of design capability
Adaptability
High
Clients prefer traditional method to DB
Lack of promotion of DB
Resistance to adopting a new system
Clients do not have confidence in managing
DB
Clients are not aware of the benefits of DB
Medium
Clients are wary of new innovation and
systems
Clients are wary of new innovation and
systems
Clients are constrained by traditional DBB
method
APPENDIX C – Delphi Survey Questionnaires 201
Section 2 : Success factors for Design Build PDS and the barriers in
implementing Design Build PDS
Based on result of Delphi round 1, please consider your rating by providing the
agreement on the degree of the agreement below
High : Agreement of respondents with median 5 and 6
Medium : Agreement of respondents with median 4 and 4.5
Low : Agreement of respondents with median below than 3.5 Rating of
Agreement
Result
from
Round 1
The following are the Factors that can
influence the successful implementation of
Design Build
Agreement
Yes/No
If No
Revise
the
Rating
Regulation
High
Adjustment of regulation on project
characteristics
Adjustment of regulation on contractual
arrangement
Legislative authority for implementing DB
Availability of project risk approach to managing
project risk
Adjustment of regulation on tendering system
Capability of Client and Other Stakeholders
High
Training on DB approaches is
provided to agency staff and external parties
Availability of pilot project
Management by Owner/Client
High
Communication and knowledge sharing among
staff of project owners to facilitate the DB
Socialisation and communication with external
parties affected by the DB system
Availability of owner‟s staff for implementing
DB
Acceptance of change by owner‟s staff
Agency‟s management vision and support for
adopting/implementing the DB
External Conditions
High
Support and acceptance by relevant parties/other
stakeholders
Support/acceptance by industry provider
Medium Political environment
Economic environment
Low Physical environment (weather conditions)
Social environment/ acceptance by general public
Thank you for completing this questionnaire. The time and effort that you have
spent is much appreciated.
202 APPENDIX C – Delphi Survey Questionnaires
DELPHI SURVEY QUESTIONNAIRE
Round 2
Implementing Design Build (DB) Project Delivery System in
Road Infrastructure Projects in Indonesia
Dear Sir/ Madam,
Thank you very much for responding to the Delphi Questionnaire (Round 1) which
has now been analysed. Your feedback was very useful and your responses to the
questions have enabled me to move to the next round of the study.
This is the second round questionnaire of the Delphi study on identifying
stakeholders‟ current understanding of the DB project delivery system and the factors
for successful implementation of the DB project delivery system. It is estimated that
this questionnaire will take approximately 15 minutes to complete.
The current understanding and the factors have been analysed and rated based on the
results from all first round questionnaire respondents. Your opinion is required to
evaluate the rating of current understandings of the DB project delivery system and
the factors for implementing the system.
I wish to assure you again that all information provided through this survey will be
handled with strict confidentiality and reported in a way so as to preserve the
anonymity of the respondents. This study adheres to the ethical procedures and
requirements of Queensland University of Technology (QUT). QUT is committed to
researcher integrity and the ethical conduct of research projects.
If you have any further questions concerning this survey please do not hesitate to
contact the researcher, Anak Agung Diah Parami Dewi at +61425001707 or via
email [email protected].
Kindly, return your questionnaire by email at your earliest convenience. Your
response will be analysed and synthesised in the coming weeks and you will be
contacted for the final round (3) in due course.
Once again, thank you for your co-operation and support of this study.
The following tables have been ranked in accordance with the analysis of the first
round questionnaire responses. The ranking is arranged based on the median of the
analysis result. Based on your expertise, experience and knowledge, please indicate
your agreement; otherwise, you can reconsider and revise the ranking by giving a
new ranking.
Section 1: Design Build (Concept, Benefits and Barriers)
1A: Concept of Design Build Project Delivery System
Based on the results of Delphi round 1, please consider your rating by indicating
your agreement using the degrees of following degrees of agreement:
High: Agreement of respondents with median 5 and 6
Medium: Agreement of respondents with median 4 and 4.5
Low: Agreement of respondents with median below 4
APPENDIX C – Delphi Survey Questionnaires 203
Rating of
Agreement
with Result
from
Round 1
Current Understanding of DB (Concept of DB)
Agreement
Yes/No
If No. Revise
the
Rating
Your understanding of DB is that:
High
The client deals directly with the constructor for the
complete design and construction
The constructor designs and constructs the project The project is executed by a single
entity/organization
The constructor/design builder has single
responsibility
The DB contract has the following characteristics:
High
Integrates design and construction into one contract The design and construction are in one
procurement
The contract is based on a lump sum fixed price Can be procured by limited tender Design and construction are paid in a single
financial transaction
Medium Includes engineering procurement and construction
The project in a DB system has the following characteristics:
High
Has varied tasks in project scope Requires efficient coordination, control and
monitoring from start to finish
Needs specialists in project scope Needs advanced technology Used for high-risk projects which can endanger
public safety, human life and the environment
Used for projects that can endanger the
environment
Used for projects that can results in hazards Used for projects that can endanger the labour at
the project site
Medium
Requires a lot of details about how it should be
executed
Has intricate work in the project Used for projects which are valued over USD
5,000,000
Used for medium and small size projects
Low
Has a large number of different systems that need
to be put together and/ or with a large number of
interfaces between elements
Revisions are usually encountered during
construction and interrelationship between
activities is needed
Involves construction work on a confined site with
access difficulty and requiring many trades to work
in close proximity at the same time
204 APPENDIX C – Delphi Survey Questionnaires
Rating of
Agreement
with Result
from
Round 1
Current Understanding of DB (Concept of DB)
Agreement
Yes/No
If No. Revise
the
Rating
New indicators for project characteristics: Please provide your agreement of these indicators and rate the
indicators below by choosing one of these ratings below if you
agree: H: High Agreement M: Medium Agreement L: Low Agreement
Agreement Yes/No
If Yes,
Rating of
Agreemen
t H M L
People involved in DB projects require specific
skills
The project can be executed by several construction
methods
APPENDIX C – Delphi Survey Questionnaires 205
1B: Benefits of the Design Build Project Delivery System
Based on results of Delphi round 1, please consider your rating by indicating your
agreement using the following degrees of agreement:
High: Agreement of respondents with median 5 and 6
Medium: Agreement of respondents with median 4 and 4.5
Low: Agreement of respondents with median below 4
Rating of
Agreement
with Result from
Round 1
The DB delivery system provides the following
benefits: Agreement Yes/No
If No,
Revise the
Rating
Shorter Duration
High
Simultaneous contracting of design and
construction
Overlapping design and construction phase The key item of materials and components
determined early in the drawing-up of
specifications
Optimum use of the experience and knowledge
(constructability) that the constructor/design
builder provide
New indicator for shorter duration
Please provide your agreement with these indicators and rate
the indicators below by choosing one of these ratings if you
agree: H: High Agreement M: Medium Agreement L: Low Agreement
Agreement Yes/No
If Yes,
Rating of
Agreement H M L
Procurement is conducted once
Lower Cost
High
Designer and contractor in the same team
Early cost certainty
Early project completion Optimum use of the experience and knowledge
(constructability) that constructor/design builder
provide
Better Quality
High
Optimum use of the experience and knowledge
(constructability) that constructor/ design builder
provide
DB allows the use of best value method to assess
quality of design
DB allows the use of best value method to assess
the qualification of constructor/design builders
206 APPENDIX C – Delphi Survey Questionnaires
Rating of
Agreement
with Result from
Round 1
The DB delivery system provides the following
benefits: Agreement Yes/No
If No,
Revise the
Rating
New indicators for better quality: Please provide your agreement with these indicators and rate
the indicators below by choosing one of these ratings if you
agree: H: High Agreement M: Medium Agreement L: Low Agreement
Agreement Yes/No
If Yes,
Rating of
Agreement H M L
Rework can be avoided Different interpretation among the staff involved
can be avoided
The possibility of failure can be avoided
Allowing Innovation
High
The DB can promote innovation in management
such as increasing transparency and open
communication among project team members
The DB allows the contractors to use any
material as long as they can meet performance
quality criteria
The DB enables contractors to have significant
freedom and flexibility in technique
The DB allows contractors to use any equipment
as long as their results meet the quality criteria
and client objective
DB can promote innovation by utilising the
designers‟ and builders‟ separate strengths to
develop new design and construction techniques
New indicators for allowing innovation: Please provide your agreement with these indicators and rate
the indicators below by choosing one of these ratings if you
agree: H: High Agreement M: Medium Agreement L: Low Agreement
Agreement Yes/No
If Yes,
Rating of
Agreement H M L
DB enables the use of modern construction
techniques and innovative technology
Better Management
High
Single responsibility can lead to minimum
conflict and disputes
Single responsibility can lead to streamlining the
coordination between the design and construction
teams
Single responsibility can lead to lessening the
administrative burdens
Single responsibility can lead to arbitrating
between distinct design and construction entities
Single responsibility can avoid the complexities
of the multiple contracts
Single responsibility can avoid the adversarial
roles amongst parties
APPENDIX C – Delphi Survey Questionnaires 207
1C: Barriers to Implementation of Design Build Project Delivery System
Based on the results of Delphi round 1, please consider your rating by indicating
your agreement using the following degrees of agreement:
High: Agreement of respondents with median 5 and 6
Medium: Agreement of respondents with median 4 and 4.5
Low: Agreement of respondents with median below 4
Rating of
Agreement
with Result from
Round 1
The following are the barriers that can hinder the
implementation of DB
Agreement Yes/No
If No, Revise the
Rating
Client Capabilities
High
Lack of experience
Lack of skill
Lack of knowledge
Lack of understanding of staff
Lack of adequate staff
Lack of effort to implement DB
Regulation
High
Lack of detailed regulation on project
characteristics
Lack of detailed regulation on tendering system
Lack of regulation on contractual arrangement
Lack of risk management approach
Lack of Other Participant/Stakeholder Capabilities
High
A small number of experienced and skilled other
stakeholders in DB
Lack of DB experts
Lack of design capability
Adaptability
High
Clients prefer traditional method to DB
Lack of promotion of DB
Resistance to adopting a new system
Clients do not have confidence in managing DB
Clients are not aware of the benefits of DB
Medium
Clients are wary of new innovation and systems
Clients are wary of new innovation and systems
Clients are constrained by traditional DBB
method
208 APPENDIX C – Delphi Survey Questionnaires
Section 2 : Success factors for Design Build Project Delivery System and the
barriers in implementing Design Build Project Delivery System
Based on the results of Delphi round 1, please consider your rating by indicating
your agreement using the following degrees of agreement:
High: Agreement of respondents with median 5 and 6
Medium: Agreement of respondents with median 4 and 4.5
Low: Agreement of respondents with median below 4
Rating of
Agreement
with Result from
Round 1
The following are the factors that can influence the
successful implementation of Design Build
Agreement
Yes/No
If No, Revise the
Rating
Regulation
High
Adjustment of regulation on project characteristics Adjustment of regulation on contractual
arrangement
Legislative authority for implementing DB Availability of project risk approach to managing
project risk
Adjustment of regulation on tendering system
Capability of Client and Other Stakeholders
High Training on DB approaches is provided to agency staff and external parties
Availability of pilot project
Management by Owner/Client
High
Communication and knowledge sharing among
staff of project owners to facilitate the DB
Socialisation and communication with external
parties affected by the DB system
Availability of owner‟s staff for implementing DB
Acceptance of change by owner‟s staff
Agency‟s management vision and support for
adopting/implementing the DB
External Conditions
High
Support and acceptance by relevant parties/other
stakeholders
Support/acceptance by industry provider
Medium Political environment
Economic environment
Low Physical environment (weather conditions)
Social environment/ acceptance by general public
Thank you for completing this questionnaire. The time and effort that you have
spent is much appreciated.
APPENDIX D – Pair-Wise Comparison Survey 209
APPENDIX D – Pair-Wise Comparison Survey
Pair-Wise Comparison Survey
Dear Sir/ Madam,
Thank you for agreeing to participate in the Pair-Wise Comparison Survey for my
PhD research with the title Implementing a Design Build Project Delivery System in
Road Infrastructure in Indonesia. This research focuses on how a Design Build
(DB) project delivery system can be successfully implemented in Indonesian road
infrastructure projects. Its overall aim is to develop a model to guide successful
implementation of the Design Build project delivery system in Indonesia road
infrastructure projects. The findings of this research could significantly promote the
implementation of the Design Build project delivery system in Indonesian road
infrastructure projects.
This survey aims to seek expert opinions to identify the hierarchy and relationships
between the factors that can promote the implementation of the Design Build project
delivery system. The survey should take no more than 20-30 minutes to complete. I
would appreciate if you could complete the survey within the next two (2) weeks in
order to facilitate the next round of Delphi study. The second round of questions
would be distributed 2 weeks after the returned date of the first survey, and
participants will be again allocated 2 weeks to complete the questionnaire.
Please be assured that your responses will be held in the strictest of confidence and
used only to gather data for university research. No individual will be identified at
any time during the study process. If you have any further questions concerning this
survey please do not hesitate to contact the researcher, Anak Agung Diah Parami
Dewi at +61416741707 or via email [email protected]. This
study adheres to the ethical procedures and requirements of Queensland University
of Technology (QUT). QUT is committed to researcher integrity and the ethical
conduct of research projects.
Please answer as fully as possible. Your cooperation and participation in this
important survey is appreciated. Thank you again for taking the time to assist with
this research.
210 APPENDIX D – Pair-Wise Comparison Survey
I. Relationship between factors
Please provide the relationship between the barriers.
The following tables are the comparisons between factor i (Fi) and other factors (Fj).
V: If Factor i (Fi) influences Factor j (Fj)
A: If Factor j (Fj) influences Factor i (Fi)
X: If Factors i (Fi) and j (Fj) influence each other
O: If Factors i (Fi) and j (Fj) do not influence each other
Factor 1 (F1) compared to other factors (F2, F3, F4, F5....F14)
Factor i (Fi) = Factor 1 V A X O
Factor j (Fj) = Other Factors
Adjustment of regulation
on project characteristics Adjustment of regulation on
contractual arrangement
Legislative authority for
implementing DB
Availability of project risk
approach to managing project risk
Adjustment of regulation on
tendering system
Training on DB approaches is
provided to agency staff and
external parties
Availability of pilot project
Communication and knowledge
sharing among staff of project
owners to facilitate the DB
Socialisation and communication
with external parties affected by
the DB system
Availability of owner‟s staff for
implementing DB
Acceptance of change by owner‟s
staff
Agency‟s management vision and
support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other stakeholders
Support/acceptance by industry
providers
APPENDIX D – Pair-Wise Comparison Survey 211
Factor 2 (F2) compared to other factors (F3, F4, F5....F14)
Factor i (Fi) =Factor 2 V A X O
Factor j (Fj) = Other Factors
Adjustment of
regulation on
contractual arrangement
Legislative authority for
implementing DB
Availability of project risk
approach to managing project
risk
Adjustment of regulation on
tendering system
Training on DB approaches is
provided to agency staff and
external parties
Availability of pilot project
Communication and knowledge
sharing among staff of project
owners to facilitate the DB
Socialisation and communication
with external parties affected by
the DB system
Availability of owner‟s staff for
implementing DB
Acceptance of change by
owner‟s staff
Agency‟s management vision
and support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
212 APPENDIX D – Pair-Wise Comparison Survey
Factor 3 (F3) compared to other factors (F4, F5....F14)
Factor i (Fi) = Factor 3 V A X O
Factor j (Fj) = Other Factors
Legislative authority for
implementing DB
Availability of project risk
approach to managing project
risk
Adjustment of regulation on
tendering system
Training on DB approaches is
provided to agency staff and
external parties
Availability of pilot project
Communication and knowledge
sharing among staff of project
owners to facilitate the DB
Socialisation and communication
with external parties affected by
the DB system
Availability of owner‟s staff for
implementing DB
Acceptance of change by
owner‟s staff
Agency‟s management vision
and support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
APPENDIX D – Pair-Wise Comparison Survey 213
Factor 4 (F4) compared to other factors (F5, F6....F14)
Factor i (Fi) = Factor 4 V A X O
Factor j (Fj) = Other Factors
Availability of project
risk approach to
managing project risk
Adjustment of regulation on
tendering system
Training on DB approaches is
provided to agency staff and
external parties
Availability of pilot project
Communication and knowledge
sharing among staff of project
owners to facilitate the DB
Socialisation and communication
with external parties affected by
the DB system
Availability of owner‟s staff for
implementing DB
Acceptance of change by
owner‟s staff
Agency‟s management vision
and support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
214 APPENDIX D – Pair-Wise Comparison Survey
Factor 5 (F5) compared to other factors (F6, F7....F14)
Factor i (Fi) = Factor 5 V A X O
Factor j (Fj) = Other Factors
Adjustment of
regulation on tendering
system
Training on DB approaches is
provided to agency staff and
external parties
Availability of pilot project
Communication and knowledge
sharing among staff of project
owners to facilitate the DB
Socialisation and communication
with external parties affected by
the DB system
Availability of owner‟s staff for
implementing DB
Acceptance of change by
owner‟s staff
Agency‟s management vision
and support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
Factor 6 (F6) compared to other factors (F7, F8....F14)
Factor i (Fi) = Factor 6 V A X O
Factor j (Fj) = Other Factors
Training on DB
approaches isprovided
to agency staff and
external parties
Availability of pilot project
Communication and knowledge
sharing among staff of project
owners to facilitate the DB
Socialisation and communication
with external parties affected by
the DB system
Availability of owner‟s staff for
implementing DB
Acceptance of change by
owner‟s staff
Agency‟s management vision
and support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
APPENDIX D – Pair-Wise Comparison Survey 215
Factor 7 (F7) compared to other factors (F8, F9....F14)
Factor i (Fi) = Factor 7 V A X O
Factor j (Fj) = Other Factors
Availability of pilot
project
Communication and knowledge
sharing among staff of project
owners to facilitate the DB
Socialisation and
communication with external
parties affected by the DB
system
Availability of owner‟s staff for
implementing DB
Acceptance of change by
owner‟s staff
Agency‟s management vision
and support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
Factor 8 (F8) compared to other factors (F9, F10....F14)
Factor i (Fi) = Factor 8 V A X O
Factor j (Fj) = Other Factors
Communication and
knowledge sharing
among staff of project
owners to facilitate the
DB
Socialisation and
communication with external
parties affected by the DB
system
Availability of owner‟s staff for
implementing DB
Acceptance of change by
owner‟s staff
Agency‟s management vision
and support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
216 APPENDIX D – Pair-Wise Comparison Survey
Factor 9 (F9) compared to other factors (F10, F11....F14)
Factor i (Fi) = Factor 9 V A X O
Factor j (Fj) = Other Factors
Socialisation and
communication with
external parties affected
by the DB system
Availability of owner‟s staff for
implementing DB
Acceptance of change by
owner‟s staff
Agency‟s management vision
and support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
Factor 10 (F10) compared to other factors (F11, F12....F14)
Factor i (Fi) = Factor
10 V A X O
Factor j (Fj) = Other Factors
Availability of owner‟s
staff for implementing
DB
Acceptance of change by
owner‟s staff
Agency‟s management vision
and support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
Factor 11 (F11) compared to other factors (F12, F13 and F14)
Factor i (Fi) = Factor
11 V A X O
Factor j (Fj) = Other Factors
Acceptance of change
by owner‟s staff
Agency‟s management vision
and support for
adopting/implementing the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
APPENDIX D – Pair-Wise Comparison Survey 217
Factor 12 (F12) compared to other factors (F13 and F14)
Factor i (Fi) = Factor 12 V A X O
Factor j (Fj) = Other Factors
Agency‟s management
vision and support for
adopting/implementing
the DB
Support and acceptance by
relevant parties/other
stakeholders
Support/acceptance by industry
providers
Factor 13 (F13) compared to another factor (F14)
Factor i (Fi) = Factor 13 V A X O
Factor j (Fj) = Other Factor
Agency‟s management
vision and support for
adopting/implementing
the DB Support and
acceptance by relevant
parties/other stakeholders
Support/acceptance by industry
providers
Thank you for your participation in this survey
APPENDIX E – SPSS Results 219
APPENDIX E – SPSS Results
Results SPSS Round 1
Concept of the DB Project Delivery System Frequencies
[DataSet1] D:\delphi round 1\definition of DB.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 20 20 20 20
Missing 0 0 0 0
Mean 5.10 5.20 4.65 5.05
Median 6.00 5.00 5.00 5.00
Mode 6 5a 5 6
Std. Deviation 1.518 1.152 1.137 1.317
a. Multiple modes exist. The smallest value is shown
Frequencies [DataSet2] D:\delphi round 1\contract and procurement
characteristic.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 20 20 20 20 20 20
Missing 0 0 0 0 0 0
Mean 4.65 5.10 5.00 4.40 4.40 4.40
Median 5.00 5.00 5.00 5.00 4.50 5.00
Mode 5 5 5 5 5 5
Std. Deviation 1.137 1.210 1.214 1.429 1.095 1.188
220 APPENDIX E – SPSS Results
Frequencies
[DataSet3] D:\delphi round 1\project characteristics.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 20 20 20 20 20 20
Missing 0 0 0 0 0 0
Mean 4.00 4.50 4.45 4.45 5.20 4.55
Median 4.50 5.00 5.00 5.00 5.00 5.00
Mode 5 5 5 5 5 5
Std. Deviation 1.376 1.051 1.050 .999 .696 1.050
Q7 Q8 Q9 Q10 Q11 Q12
N Valid 20 20 20 20 20 20
Missing 0 0 0 0 0 0
Mean 4.10 5.05 4.10 3.70 4.40 3.65
Median 4.00 5.00 4.00 3.00 5.00 3.50
Mode 5 5 4 3 5 3
Std. Deviation .968 .686 .852 1.261 .995 1.137
Q13 Q14 Q15
N Valid 20 20 20
Missing 0 0 0
Mean 4.15 3.45 4.35
Median 4.00 3.00 5.00
Mode 3 3 5
Std. Deviation 1.040 .887 .988
Advantages of the DB Project Delivery System Frequencies [DataSet4] D:\delphi round 1\shorter duration.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 20 20 20 20
Missing 0 0 0 0
Mean 5.20 4.85 4.25 5.00
Median 5.00 5.00 5.00 5.00
Mode 5 5 5 5
Std. Deviation .696 .933 1.209 .725
APPENDIX E – SPSS Results 221
Frequencies [DataSet5] D:\delphi round 1\lower cost.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 20 20 20 20
Missing 0 0 0 0
Mean 4.85 4.50 5.15 5.00
Median 5.00 5.00 5.00 5.00
Mode 5 5 5 5
Std. Deviation 1.040 1.100 .745 .973
Frequencies
[DataSet6] D:\delphi round 1\better quality.sav
Statistics
Q1 Q2 Q3
N Valid 20 20 20
Missing 0 0 0
Mean 4.95 4.70 4.90
Median 5.00 5.00 5.00
Mode 5 5 5
Std. Deviation .887 .865 .788
Frequencies [DataSet7] D:\delphi round 1\allowing innovation.sav
Statistics
Q1 Q2 Q3 Q4 Q5
N Valid 20 20 20 20 20
Missing 0 0 0 0 0
Mean 5.20 5.10 5.10 5.15 5.30
Median 5.00 5.00 5.00 5.00 5.00
Mode 5 5 5 5 5
Std. Deviation .616 .718 .788 .745 .657
222 APPENDIX E – SPSS Results
Frequencies [DataSet8] D:\delphi round 1\better management.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 20 20 20 20 20 20
Missing 0 0 0 0 0 0
Mean 5.10 5.00 5.00 4.90 4.40 4.50
Median 5.00 5.00 5.00 5.00 5.00 5.00
Mode 5 5 5 5 5 5
Std. Deviation .718 .973 .858 .788 .821 1.147
Barriers to Implementing the DB Project Delivery System Frequencies
[DataSet9] D:\delphi round 1\barrier_regulation.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 20 20 20 20
Missing 0 0 0 0
Mean 4.65 4.65 4.40 4.70
Median 5.00 5.00 5.00 5.00
Mode 5 5 5 5
Std. Deviation 1.089 .933 1.188 .923
Frequencies
[DataSet9] D:\delphi round 1\barrier_regulation.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 20 20 20 20
Missing 0 0 0 0
Mean 4.65 4.65 4.40 4.70
Median 5.00 5.00 5.00 5.00
Mode 5 5 5 5
Std. Deviation 1.089 .933 1.188 .923
APPENDIX E – SPSS Results 223
Frequencies [DataSet10] D:\delphi round 1\barrier_clientcapability.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 20 20 20 20 20 20
Missing 0 0 0 0 0 0
Mean 4.80 4.65 4.70 4.65 4.85 4.95
Median 5.00 5.00 5.00 5.00 5.00 5.00
Mode 5 5 5 5 6 5
Std. Deviation 1.005 .933 .923 .587 1.089 1.099
Frequencies
[DataSet11] D:\delphi round 1\Barrier_other stakeholders'
capability.sav
Statistics
Q1 Q2 Q3
N Valid 20 20 20
Missing 0 0 0
Mean 4.80 4.65 4.65
Median 5.00 5.00 5.00
Mode 5 5 5
Std. Deviation 1.005 .988 .933
Frequencies
[DataSet11] D:\delphi round 1\Barrier_other stakeholders'
capability.sav
Statistics
Q1 Q2 Q3
N Valid 20 20 20
Missing 0 0 0
Mean 4.80 4.65 4.65
Median 5.00 5.00 5.00
Mode 5 5 5
Std. Deviation 1.005 .988 .933
224 APPENDIX E – SPSS Results
Frequencies [DataSet12] D:\delphi round 1\barrier_adaptability.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 20 20 20 20
Missing 0 0 0 0
Mean 4.80 4.70 4.70 4.50
Median 5.00 5.00 5.00 5.00
Mode 5 5 5 5
Std. Deviation 1.005 .979 1.129 1.000
Q5 Q6 Q7 Q8
N Valid 20 20 20 20
Missing 0 0 0 0
Mean 4.15 4.40 4.40 4.40
Median 4.50 5.00 5.00 5.00
Mode 5 5 5 5
Std. Deviation 1.040 1.046 1.046 .940
Frequencies [DataSet11] D:\delphi round 1\Barrier_other stakeholders'
capability.sav
Statistics
Q1 Q2 Q3
N Valid 20 20 20
Missing 0 0 0
Mean 4.80 4.65 4.65
Median 5.00 5.00 5.00
Mode 5 5 5
Std. Deviation 1.005 .988 .933
APPENDIX E – SPSS Results 225
Frequencies [DataSet12] D:\delphi round 1\barrier_adaptability.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 20 20 20 20
Missing 0 0 0 0
Mean 4.80 4.70 4.70 4.50
Median 5.00 5.00 5.00 5.00
Mode 5 5 5 5
Std. Deviation 1.005 .979 1.129 1.000
Q5 Q6 Q7 Q8
N Valid 20 20 20 20
Missing 0 0 0 0
Mean 4.15 4.20 4.40 4.40
Median 4.50 4.50 5.00 5.00
Mode 5 5 5 5
Std. Deviation 1.040 1.105 1.046 .940
Factors Promoting the Implementation of the DB Project Delivery
System Frequencies [DataSet13] D:\delphi round 1\factors_regulation.sav
Statistics
Q1 Q2 Q3 Q4 Q5
N Valid 20 20 20 20 20
Missing 0 0 0 0 0
Mean 4.55 4.95 4.50 4.40 4.60
Median 5.00 5.00 5.00 5.00 5.00
Mode 5 5 5 5 5
Std. Deviation .887 .887 .889 .883 .821
226 APPENDIX E – SPSS Results
Frequencies
[DataSet14] D:\delphi round 1\factors_client and other participant
capablity.sav
Statistics
Q1 Q2
N Valid 20 20
Missing 0 0
Mean 5.20 5.15
Median 5.00 5.00
Mode 5 5
Std. Deviation .616 .587
Frequencies [DataSet15] D:\delphi round 1\factors_management by client.sav
Statistics
Q1 Q2 Q3 Q4 Q5
N Valid 20 20 20 20 20
Missing 0 0 0 0 0
Mean 5.20 5.15 5.10 5.20 5.15
Median 5.00 5.00 5.00 5.00 5.00
Mode 5 5 5 5 5
Std. Deviation .616 .671 .641 .696 .745
Frequencies [DataSet15] D:\delphi round 1\factors_management by client.sav
Statistics
Q1 Q2 Q3 Q4 Q5
N Valid 20 20 20 20 20
Missing 0 0 0 0 0
Mean 5.20 5.15 5.10 5.20 5.15
Median 5.00 5.00 5.00 5.00 5.00
Mode 5 5 5 5 5
Std. Deviation .616 .671 .641 .696 .745
APPENDIX E – SPSS Results 227
Frequencies
[DataSet16] D:\delphi round 1\factors_externalcondition.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 20 20 20 20 20 20
Missing 0 0 0 0 0 0
Mean 3.60 3.95 4.50 4.25 3.95 3.60
Median 3.00 4.00 5.00 5.00 4.00 3.00
Mode 3 5 5 5 5 3
Std. Deviation 1.392 1.356 1.147 1.517 1.356 1.392
228 APPENDIX E – SPSS Results
Results SPSS Round 2
GET
FILE='D:\delphi round 2\concept_definition.sav'.
DATASET NAME DataSet1 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\concept_definition.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies
[DataSet1] D:\delphi round 2\concept_definition.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 18 18 18 18
Missing 0 0 0 0
Std. Deviation .000 .000 .000 .000
Percentiles 25 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
APPENDIX E – SPSS Results 229
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
GET
FILE='D:\delphi round 2\concept_contract and procurement
characteristics.sav'.
DATASET NAME DataSet2 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\concept_contract and procurement
characteristics.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies
[DataSet2] D:\delphi round 2\concept_contract and procurement
characteristics.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 18 18 18 18 18 18
Missin
g
0 0 0 0 0 0
Std. Deviation .000 .000 .236 .428 .236 .428
Percentiles 25 1.00 1.00 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.25 1.00 1.25
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
230 APPENDIX E – SPSS Results
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 14 77.8 77.8 77.8
Disagree 4 22.2 22.2 100.0
Total 18 100.0 100.0
Q5
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q6
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 14 77.8 77.8 77.8
Disagree 4 22.2 22.2 100.0
Total 18 100.0 100.0
APPENDIX E – SPSS Results 231
GET
FILE='D:\delphi round 2\concept_projectcharacteristic.sav'.
DATASET NAME DataSet3 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\concept_projectcharacteristic.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14
Q15
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies
[DataSet3] D:\delphi round 2\concept_projectcharacteristic.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 18 18 18 18 18 18
Missing 0 0 0 0 0 0
Std. Deviation .236 .383 .236 .323 .000 .323
Percentiles 25 1.00 1.00 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00 1.00 1.00
Q7 Q8 Q9 Q10 Q11 Q12
N Valid 18 18 18 18 18 18
Missing 0 0 0 0 0 0
Std. Deviation .236 .323 .323 .236 .323 .236
Percentiles 25 1.00 1.00 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00 1.00 1.00
Q13 Q14 Q15
N Valid 18 18 18
Missing 0 0 0
Std. Deviation .236 .428 .428
Percentiles 25 1.00 1.00 1.00
50 1.00 1.00 1.00
75 1.00 1.25 1.25
232 APPENDIX E – SPSS Results
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q5
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
APPENDIX E – SPSS Results 233
Q6
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q7
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q8
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q9
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q10
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
234 APPENDIX E – SPSS Results
Q11
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q12
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q13
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q14
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 14 77.8 77.8 77.8
Disagree 4 22.2 22.2 100.0
Total 18 100.0 100.0
Q15
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 14 77.8 77.8 77.8
Disagree 4 22.2 22.2 100.0
Total 18 100.0 100.0
GET
APPENDIX E – SPSS Results 235
FILE='D:\delphi round 2\concept_project characteristics new
concept.sav'.
DATASET NAME DataSet4 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\concept_project characteristics new
concept.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies
[DataSet4] D:\delphi round 2\concept_project characteristics new
concept.sav
Statistics
Q1 Q2
N Valid 18 18
Missing 0 0
Std. Deviation .236 .236
Percentiles 25 1.00 1.00
50 1.00 1.00
75 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
GET
236 APPENDIX E – SPSS Results
FILE='D:\delphi round 2\benefit_shorterduration.sav'.
DATASET NAME DataSet5 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\benefit_shorterduration.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies [DataSet5] D:\delphi round 2\benefit_shorterduration.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 18 18 18 18
Missing 0 0 0 0
Std. Deviation .000 .000 .323 .000
Percentiles 25 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
APPENDIX E – SPSS Results 237
GET
FILE='D:\delphi round 2\benefit_shorter duration proposed
advantages.sav'.
DATASET NAME DataSet6 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\benefit_shorter duration proposed
advantages.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies [DataSet6] D:\delphi round 2\benefit_shorter duration proposed
advantages.sav
Statistics
Q1
N Valid 18
Missing 0
Std. Deviation .000
Percentiles 25 1.00
50 1.00
75 1.00
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
GET
FILE='D:\delphi round 2\benefit_lowercost.sav'.
DATASET NAME DataSet7 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\benefit_lowercost.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
238 APPENDIX E – SPSS Results
Frequencies [DataSet7] D:\delphi round 2\benefit_lowercost.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 18 18 18 18
Missing 0 0 0 0
Std. Deviation .000 .323 .236 .000
Percentiles 25 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
APPENDIX E – SPSS Results 239
GET
FILE='D:\delphi round 2\benefit_betterquality.sav'.
DATASET NAME DataSet8 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\benefit_betterquality.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies [DataSet8] D:\delphi round 2\benefit_betterquality.sav
Statistics
Q1 Q2 Q3
N Valid 18 18 18
Missing 0 0 0
Std. Deviation .000 .236 .323
Percentiles 25 1.00 1.00 1.00
50 1.00 1.00 1.00
75 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
240 APPENDIX E – SPSS Results
GET
FILE='D:\delphi round
2\benefit_betterquality_proposedbenefit.sav'.
DATASET NAME DataSet9 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round
2\benefit_betterquality_proposedbenefit.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies [DataSet9] D:\delphi round
2\benefit_betterquality_proposedbenefit.sav
Statistics
Q1 Q2 Q3
N Valid 18 18 18
Missing 0 0 0
Std. Deviation .323 .323 .383
Percentiles 25 1.00 1.00 1.00
50 1.00 1.00 1.00
75 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
APPENDIX E – SPSS Results 241
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
GET
FILE='D:\delphi round 2\benefit_allowinginnovation.sav'.
DATASET NAME DataSet10 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\benefit_allowinginnovation.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies [DataSet10] D:\delphi round 2\benefit_allowinginnovation.sav
Statistics
Q1 Q2 Q3 Q4 Q5
N Valid 18 18 18 18 18
Missing 0 0 0 0 0
Std. Deviation .000 .323 .236 .000 .000
Percentiles 25 1.00 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
242 APPENDIX E – SPSS Results
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q4
Frequency Percent Valid Percent Cumulative Percent
Valid Agree 18 100.0 100.0 100.0
Q5
Frequency Percent Valid Percent Cumulative Percent
Valid Agree 18 100.0 100.0 100.0
GET
FILE='D:\delphi round
2\benefit_allowinginnovation_proposedbenefit.sav'.
DATASET NAME DataSet11 WINDOW=FRONT.
FREQUENCIES VARIABLES=Q1
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies [DataSet11] D:\delphi round
2\benefit_allowinginnovation_proposedbenefit.sav
Statistics
Q1
N Valid 18
Missing 0
Std. Deviation .000
Percentiles 25 1.00
50 1.00
75 1.00
APPENDIX E – SPSS Results 243
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
GET
FILE='D:\delphi round 2\benefit_bettermanagement.sav'.
DATASET NAME DataSet12 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\benefit_bettermanagement.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies [DataSet12] D:\delphi round 2\benefit_bettermanagement.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 18 18 18 18 18 18
Missing 0 0 0 0 0 0
Std. Deviation .323 .000 .323 .236 .323 .383
Percentiles 25 1.00 1.00 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
244 APPENDIX E – SPSS Results
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q5
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q6
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
APPENDIX E – SPSS Results 245
GET
FILE='D:\delphi round 2\barrier_regulation.sav'.
DATASET NAME DataSet13 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\barrier_regulation.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies [DataSet13] D:\delphi round 2\barrier_regulation.sav
Statistics
Q1 Q2 Q3 Q4
N Valid 18 18 18 18
Missing 0 0 0 0
Std. Deviation .236 .236 .000 .236
Percentiles 25 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
246 APPENDIX E – SPSS Results
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
GET
FILE="D:\delphi round 2\barrier_clients' capability.sav".
DATASET NAME DataSet14 WINDOW=FRONT.
SAVE OUTFILE="D:\delphi round 2\barrier_clients' capability.sav"
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequenices [DataSet14] D:\delphi round 2\barrier_clients' capability.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 18 18 18 18 18 18
Missing 0 0 0 0 0 0
Std. Deviation .323 .236 .323 .236 .383 .236
Percentiles 25 1.00 1.00 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
APPENDIX E – SPSS Results 247
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q5
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
Q6
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
248 APPENDIX E – SPSS Results
GET
FILE="D:\delphi round 2\barrier_other stakeholders'
capability.sav".
DATASET NAME DataSet15 WINDOW=FRONT.
SAVE OUTFILE="D:\delphi round 2\barrier_other stakeholders'
capability.sav"
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies
[DataSet15] D:\delphi round 2\barrier_other stakeholders'
capability.sav
Statistics
Q1 Q2 Q3
N Valid 18 18 18
Missing 0 0 0
Std. Deviation .428 .383 .428
Percentiles 25 1.00 1.00 1.00
50 1.00 1.00 1.00
75 1.25 1.00 1.25
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 14 77.8 77.8 77.8
Disagree 4 22.2 22.2 100.0
Total 18 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
APPENDIX E – SPSS Results 249
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 14 77.8 77.8 77.8
Disagree 4 22.2 22.2 100.0
Total 18 100.0 100.0
GET
FILE='D:\delphi round 2\barrier_adaptability.sav'.
DATASET NAME DataSet16 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\barrier_adaptability.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies [DataSet16] D:\delphi round 2\barrier_adaptability.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8
N Valid 18 18 18 18 18 18 18 18
Missing 0 0 0 0 0 0 0 0
Std.
Deviation
.383 .428 .236 .383 .383 .323 .323 .236
Per
cen
tiles
25 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
75 1.00 1.25 1.00 1.00 1.00 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
250 APPENDIX E – SPSS Results
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 14 77.8 77.8 77.8
Disagree 4 22.2 22.2 100.0
Total 18 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
Q5
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
Q6
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
APPENDIX E – SPSS Results 251
Q7
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q8
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
GET
FILE='D:\delphi round 2\factors_rgulation.sav'.
DATASET NAME DataSet17 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\factors_rgulation.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies
[DataSet17] D:\delphi round 2\factors_rgulation.sav
Statistics
Q1 Q2 Q3 Q4 Q5
N Valid 18 18 18 18 18
Missing 0 0 0 0 0
Std. Deviation .000 .428 .000 .000 .383
Percentiles 25 1.00 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00 1.00
75 1.00 1.25 1.00 1.00 1.00
252 APPENDIX E – SPSS Results
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 14 77.8 77.8 77.8
Disagree 4 22.2 22.2 100.0
Total 18 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q5
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
APPENDIX E – SPSS Results 253
GET
FILE='D:\delphi round 2\factors_client and other stakeholder
capability.sav'.
DATASET NAME DataSet18 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\factors_client and other stakeholder
capability.sav'
/COMPRESSED.
SAVE OUTFILE='D:\delphi round 2\factors_client and other stakeholder
capability.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies
[DataSet18] D:\delphi round 2\factors_client and other stakeholder
capability.sav
Statistics
Q1 Q2
N Valid 18 18
Missing 0 0
Std. Deviation .000 .236
Percentiles 25 1.00 1.00
50 1.00 1.00
75 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 18 100.0 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
254 APPENDIX E – SPSS Results
GET
FILE='D:\delphi round 2\factors_management.sav'.
DATASET NAME DataSet19 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\factors_management.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies [DataSet19] D:\delphi round 2\factors_management.sav
Statistics
Q1 Q2 Q3 Q4 Q5
N Valid 18 18 18 18 18
Missing 0 0 0 0 0
Std. Deviation .236 .236 .383 .383 .323
Percentiles 25 1.00 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00 1.00
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
APPENDIX E – SPSS Results 255
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
Q5
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
256 APPENDIX E – SPSS Results
GET
FILE='D:\delphi round 2\factors_externalcondition.sav'.
DATASET NAME DataSet20 WINDOW=FRONT.
SAVE OUTFILE='D:\delphi round 2\factors_externalcondition.sav'
/COMPRESSED.
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6
/ORDER=ANALYSIS.
Frequencies [DataSet20] D:\delphi round 2\factors_externalcondition.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 18 18 18 18 18 18
Missing 0 0 0 0 0 0
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
APPENDIX E – SPSS Results 257
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q5
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q6
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6
/NTILES=4
/PERCENTILES=25.0 75.0
/STATISTICS=STDDEV
/ORDER=ANALYSIS.
Frequencies
[DataSet20] D:\delphi round 2\factors_externalcondition.sav
Statistics
Q1 Q2 Q3 Q4 Q5 Q6
N Valid 18 18 18 18 18 18
Missing 0 0 0 0 0 0
Std. Deviation .323 .383 .236 .236 .323 .383
Percentiles 25 1.00 1.00 1.00 1.00 1.00 1.00
50 1.00 1.00 1.00 1.00 1.00 1.00
75 1.00 1.00 1.00 1.00 1.00 1.00
258 APPENDIX E – SPSS Results
Frequency Table
Q1
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
Q2
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
Q3
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q4
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 17 94.4 94.4 94.4
Disagree 1 5.6 5.6 100.0
Total 18 100.0 100.0
Q5
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 16 88.9 88.9 88.9
Disagree 2 11.1 11.1 100.0
Total 18 100.0 100.0
APPENDIX E – SPSS Results 259
Q6
Frequency Percent Valid Percent
Cumulative
Percent
Valid Agree 15 83.3 83.3 83.3
Disagree 3 16.7 16.7 100.0
Total 18 100.0 100.0
APPENDIX F – List of Publications 261
APPENDIX F – List of Publications
List of Publication
Dewi, A. P., Too E., & Trigunarsyah, B. (2011).Implementing Design Build
Project Delivery System in Road Infrastructure Projects in Indonesia. Paper
presented at CIBW 107 Construction in Developing Countries on 1 – 3 October
2011, Hanoi, Vietnam.
Dewi, A. P., Trigunarsyah, B., Too, E., & Coffey, V. (2012). Factors
Contributing to Design Build Project Delivery System Implementation in Road
Infrastructure Projects in Indonesia. Paper presented at ICCIDC – III, Third
Conference on Construction in Developing Countries on 4 – 6 July 2012, Bangkok,
Thailand.