framework brief - healthtrust europe...page 2 of 6 services included in addition to the pump and...
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FRAMEWORK OVERVIEW The framework agreement for Insulin Infusion Pumps is a renewal of a previous contract and seeks to expand the
scope, as well as range of suppliers. The agreement encompasses the main pump systems along with consumables
and associated services such as training and support. The systems that are available under the agreement are all
ambulatory in nature and suitable for community patients.
Continuous Subcutaneous Insulin Infusion or ‘Insulin Infusion’ is available as a possible treatment for adults and
children 12 years and over with type 1 diabetes mellitus, if multiple daily injections are not practical, proved to be
unsuccessful or considered inappropriate. Therapy is only initiated by suitably trained teams comprising of diabetes
nurses, dietitians and clinician who specialize in pump therapy.
HealthTrust Europe (HTE) undertook this exercise in compliance with the restricted procedure set out in the Public
Contracts Regulations 2006, and Contract Notice 2014/S 118-209366 16th June 2014. The framework agreement
started on the 1st May 2015 for a period of 4 years. Six suppliers were successfully awarded which cover the market
leading and latest technology.
In summary:
• Pumps, consumables and accessories
• Clinical and patient training available
• Covers patients in the community as well as hospital requirements
• Includes traditional pumps, patch pumps and CGM
• Banded pricing supports budget management and forecasting
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SERVICES INCLUDED In addition to the pump and consumable items, the agreement also has provision for a range of services and support
associated with this therapy.
Training
Product overviews and pump user training are available for clinical staff, as well as pump patients with the ability to
tailor the content to suit the needs of the Trust. For clinicians, more in depth programs are available including
competency based sessions to ensure confidence and proficiency with all aspects of the devices.
Ordering and Delivery
Each authority may require a number of ordering and delivery mechanisms to be in place so depending upon the
authorization protocols of the Trust a direct ‘patient’ ordering and delivery service can be provided. When
established as part of the initial implementation phase, the suppliers can fulfill orders placed by patients in the
community, with products shipped directly to their place of residence followed by an invoice to the Trust.
Reporting and Contract Review
In addition to the infusion history reporting provided by the devices themselves, the framework agreement also
contains provision for usage and invoicing data as part of regular contract review meetings. Each Trust has the
option to adopt a frequency and format of contract review to meet its particular requirement.
Product Introductions and Innovation
The content of each supplier’s catalogue will be monitored on an on-going basis. Provision has been for regular
updates to ensure that HTE have the ability to reflect product introductions without undue delay.
Helpline and Out of Hours
Customer services and support are an integral part of the agreement. During office hours patient and health care
professionals have access to advice and support across a broad range of issues from technically trained staff. An out
of hours number is also available to cover issues or concerns that patients may have; this includes basic operational
‘trouble shooting’ and the provision of emergency requirements.
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FRAMEWORK SUPPLIERS The following suppliers have been awarded onto the framework agreement:
Advanced Therapeutics (UK) Ltd Advanced Therapeutics (UK) Ltd is a UK-wide distributor of medical device products, based in Warwick in the West Midlands. http://www.advancedtherapeuticsuk.com/
Johnson & Johnson Animas Part of the Johnson and Johnson corporation, Animas provide the Animas Vibe device. https://www.animascorp.co.uk/
CellNovo CellNovo provide a patch pump system with a wireless enabled touchscreen hand-set, which enhances the ‘patient to pump’ interface. https://www.cellnovo.com/
Roche Diabetes Care Limited Roche has been supplying products involved with Diabetes for over 40 years. Their main system is the Accu-chek range. https://www.roche.co.uk/home/products/diagnostics/patients/diabetes-patients.html
Medtronic Medtronic is one of the World’s market leading organisations and provides a wide range of products and technologically innovative solutions for pump patients. https://www.medtronic-diabetes.co.uk/
Ypsomed Ypsomed provides a wide range of pump and injection systems, with the mylife Omnipod being a ‘tubeless’ disposable solution. http://www.mylife-diabetescare.co.uk/home.html
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KEY BENEFITS
Comprehensive Product Catalogue:
The framework agreement provides for a comprehensive
product catalogue from each of the suppliers. This includes the
main pump system as well as consumables, accessories (such as
carry cases and pouches).
Flexible Ordering and Delivery:
The Trust has the ability to adopt a system which meets its
preferred methodology for both ordering and shipment of
products to the Trust and pump patients.
Compliance:
The framework satisfies governance requirements as well as EU
Regulations removing the need to go through your own local
tender process.
Active Pricing Model:
The price bands associated with each Trust are reviewed on an
annual basis to ensure that the cost of devices and consumables
tracks the level of activity per supplier.
Flexibility:
In line with the nature of the pump service itself the agreement
allows the Trust to utilise the products and services which best
meet the needs of the patient. Commitment is limited to which
most suits the Trust.
Training and Support:
Depending upon the needs of the Trust a training regime can be
implemented to ensure staff and patients have regular access to
the last information and changes in technology.
Immediate Access:
Determining the appropriate banded price is a quick and simple
process allowing the Trust access to the framework agreement
without the need for further mini-competitions or protracted
supplier discussions
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ACCESS TO THE FRAMEWORK
The framework can be accessed via direct award and does not require further mini-competition.
For new customers, please contact our Customer Care team on 0845 887 5000 or by email
at [email protected]. Existing members should speak to their Account Manager for further details.
What do I need to do?
Trusts wishing to access the framework should provide the last 12 month’s usage information for all
relevant suppliers along with a Letter of Authority in order that HTE can seek validation by those companies. In
order that HTE can manage the flow of information please also provide appropriate contact details for any
individual within local procurement or the Diabetes Team that need to be kept informed as to our progress.
What prices will be applied to the Trust?
Usage data will be analysed and a corresponding framework profile created to determine the impact of utilising
the agreement. Where the Trust anticipates a change in profile, this information can be built into the analysis in
order that the Trust has visibility of the impact of such an action and adopts the correct pricing from the outset.
For reference Supplier Contract numbers will fall within the following prefixes:
1. HTE-01179 - Advanced Therapeutics (UK) Ltd
2. HTE-01180 - Animas
3. HTE-01181 - CellNovo
4. HTE-01182 - Medtronic
5. HTE-01183 - Roche Diabetes
6. HTE-01184 - Ypsomed
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FAQSWhich suppliers are on the framework?
All of the market-leading companies are on Contract, please refer to the ‘Framework Suppliers’ section.
Does the contract cover standard and ‘patch’ pumps?
Yes, ‘disposable’ devices are available as well as the more traditional pump systems.
Do I have the freedom to purchase the pump(s) my patient requires?
Yes, the Trust retains the flexibility to use the pumps and technology that best meets the needs of the individual
patient.
How are contract prices determined?
Prices for pumps and consumables are both determined by volume bands which are reviewed/adjusted on a rolling
annual basis.
What happens if I use more devices than anticipated?
Activity levels are monitored on a quarterly basis and where performance exceeds anticipated targets the contracts
make provision for an adjustment to the purchase price.
Does the contract include services as well as the pumps themselves?
Yes, the Framework Agreement allows the Trust to access additional services and support from the suppliers
including training, out of hours support and a comprehensive set of ordering/delivery options.
For further information about this framework agreement please contact our Customer Care team on 0845 887 5000
or by email at [email protected]. Existing members should speak to their Account Manager for further
details.