four keys to fun baychi slides 100n081109
TRANSCRIPT
www.xeodesign.com© 2008 XEODesign, Inc.
XEODesignPutting Emotion into Play
®
™
The Four Keys to Fun: Designing Viral Distribution Without Spamming Your Friends
Nicole Lazzaro, President
XEODesign, Inc.
BayCHI August 11, 2009
XEODesignPutting Emotion into Play
®
™
Follow my research on Twitter: @NicoleLazzaro
Twitter: #BayCHI
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
XEODesign
The 4 Keys to Fun
Winner Best Game 2007
Tilt the first iPhone accelerometer game
CuriosityFiero
ExcitementRelaxation
Amusement
The 4 Fun KeysPaint Engagement w/ Verbs
Naches
Schadenfreude
Generosity
Coordinate Action
Inside/Outside Social Grouping Twitter
FacebookFlickr WikipediaBrain Age
Wonder
Surprise
FrustrationFocus Attention
Reward Accomplishment
Challenge and Mastery
Imagination
Express Values
Adventure
Discovery
Figure Out
Bejeweled
The Sims
Create Value
Basketball
Halo
Myst
Mob Wars
Who Has theBiggest Brain?
Farmville
Grand Theft Auto
Personalize
GrowNiche Interests
Hard Fun Easy Fun
Serious FunPeople Fun
Putting Emotion into PlayXEODesign
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
iPhone - Emotion ProfilePX Profile
Emotions create the iPhone experience
• Stroke• Share• Tap• Talk • Hold• Music
Emotions•Wonder•Curiosity•Friendship•Amusement
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
Fiero Curiosity
Relaxation3. Serious Fun: Creating Value
Amusement4. People Fun: Socialize
1. Hard Fun: Accomplishment 2. Easy Fun: Imagination
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
The 4 Fun KeysDesign over 30 emotions from gameplay
Hard FunFiero
People FunAmusement
Easy FunCuriosity
SeriousFunRelaxation
emotion < choice < mechanic > choice > emotion
whitepapers: xeodesign.com
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
The 4 Keys to Fun
Engaging interactions inspire curiosity,
stimulate the senses, structure social
interaction, and work towards a goal.
• Hard Fun of Challenge and Mastery• Easy Fun of Exploration and Role Play• Serious Fun to Create and Express Value• People Fun for the Excuse to Hang Out with Friends
QuickTimeª and aDV/DVCPRO - NTSC decompressor
are needed to see this picture.
1. Hard Fun = Fiero \o/
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
choices• goals • challenge• obstacles• strategy• power ups• puzzles• score• levels• monsters
feelings • fiero• frustration• boredom
modified from “Flow” Csikszentmihalyi
player choice rewards effort
Hard Fun: Mastery, FieroEasy Fun: Novelty>Curiosity
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
Hard FunChallenge and mastery
Super Monkey Ball Tilt
The Keys to Viral Distribution
Gameplay Appeals to Everyone
Social Features People Fun
Tilt Factor Gameplay Increase # of Players
Monetization Connect the dots
Simple GoalClear Role
Connect
Friends
Messages
Social Tokens
Actions
Feedback
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
Tilt FactorUse Hard Fun goals and points to coordinate individual actions to everyone interacting
Microchannels
Simple + MobileOver the Shoulder Play
• 10 sprites• 2 web pages• 1 YouTube video• 1.5 dimensions• No buttons
• 250,000 visits
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
Frictionless: TattleTalzNumber of steps reduces gameplay, Twitter more viral than FB but less permanent
Login
1.Discover 2. Sample 3. Play 4. Invite 5.Convert 6. Retain
Invite Accept
AddTTLAddTTL
Tweet #TTZ x2
Login for more points
invites
accept
actives
Your results may vary. ;)
free to play
pay
Facebook15 Individual invites5 steps
Twitter2 posts
1 step to playAlready tweeting
need trust
need feedback
15:2 (13%)
1:25 (2,500%)
1:200 (20,000%)player friend
6 stages of adoption for viral games
10%Move to next step
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
Funnel: Photo TagMore Clicks = Fewer Photos
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
1. Hard Fun and Tilt Factor
Increase the number of players by
keeping game mechanics simple,
mobile, and frictionless.
• Temptation is to add features and take advantage of friends• Mistake to spam friends to max installs and create illusion of
social capital• Play to edges of network vs. deepening social bonds
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
2. Easy Fun: Imagination Creates Curiosity
choices novelty fills attention choices• iconic situations• explore• experiment • fool around • role play• ambiguity • detail • fantasy • uniqueness
feelings• curiosity• surprise• wonder • awe
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
2. Easy Fun Gameplay for Everyone
Offer small, simple, and appealing gameplay
with drop dead simple participation.
* Single concept
* Simple mechanic
* Easy contribution
• "Everything should be as easy as placing a sticker" #Little Big Planet
• Don’t require standing on your head to play• Address usability issues to get off the starting block
3. Serious Fun = Excitement / Relaxation
Create and Express Value
Swiffer and Bejeweled
Goal: to collect all you can
• Feedback• Enhanced sense of
progress
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
Serious Fun: Brain Baths, Tap Tap RevolutionChange how you think, feel, and behave
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
Serious Fun: Motion X PokerCompletion Collection and Matching Mechanics
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
3. Serious Fun Create Value
Change how players think, feel,
behave. Let them express their
values.
• Gameplay: enhance gameplay w/o buying advantage• Social Features: create more fun with friends• Connect gameplay, social features, and Tilt Factor to
monetize game.
MSO: 3 Laws of Social Playfor viral social games (this is what we do know) this is what the play will look like
Friends Messages Actions
• ConnectIt Takes 2
• FeedbackDraw Circles
• Social Tokens symbolic in nature that increases in value with use
stupid
shutup
dope
hotness
sloth
poke
pwn
share
link
frag
compare
Lazzaro GDC 2008
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
People Fun Emotionshow social bonds form during player experience (PX)
Choices• compete• gifting,
helping, forced grouping
• transparency, identity, risk, repeat interaction
• silliness, dancing*
Emotions• schadenfreude• gratitude• reciprocity
• trust
• embarrassment
PX Profile
*See Jane McGonagall's GDC slides
Serious Fun Emotions from Theme: Tilt Viral Distribution ties Social Mechanics and Global Play and changes the real world
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
People Fun Feeling of being closer creates social fabric between people
Friendship ≠ Capital $≠ Facts
Winner Best Game 2008
TattleTalz.com
How does he feel?
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
The Relationship is the Messagesharing social tokens brings us closer together
PX Mechanics• schadenfreude• gratitude• reciprocity• trust• Embarrassment• “Cool” is a social
emotion
Share interestsExpress values Explore identities
Create bondsInside jokes Amusement
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
Target Social Emotions
@ RT
DM
#iPhone
Personal Hype Quotient
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
•Friendship•Compare•Sending messages
•Saving environment
Top Facebook Apps use People FunGratitude, Schadenfreude, Naches
•Rich choices between players•Competition•Cooperation•Gifting•Mentorship
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
Actions: Maple Storysocial interaction creates value
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
4. People Fun and Social Features
Share ≠ Spam: Offer features that
create social emotions to weave
social bonds between players.
• People Fun has more emotions than other 3 keys combined• Social marketing creates shared experiences not “eyeballs” • Make game part of making / maintaining friends• Game is the message passed between friends• Social features = game’s voice into player’s realities
CuriosityFiero
ExcitementRelaxation
Amusement
The 4 Fun KeysPaint Engagement w/ Verbs
Naches
Schadenfreude
Generosity
Coordinate Action
Inside/Outside Social Grouping Twitter
FacebookFlickr WikipediaBrain Age
Wonder
Surprise
FrustrationFocus Attention
Reward Accomplishment
Challenge and Mastery
Imagination
Express Values
Adventure
Discovery
Figure Out
Bejeweled
The Sims
Create Value
Basketball
Halo
Myst
Mob Wars
Who Has theBiggest Brain?
Farmville
Grand Theft Auto
Personalize
GrowNiche Interests
Hard Fun Easy Fun
Serious FunPeople Fun
Putting Emotion into PlayXEODesign
Putting Emotion into Play ™
XEODesign
www.xeodesign.com© 2008 XEODesign, Inc.
World at nightMassively Social Online GameMSOs use fun to drive social distribution
Tag! You’re it!Make your next game Massively Social and Online!
Nicole LazzaroEmail: [email protected]
Twitter: @NicoleLazzaro
White papers and slides: xeodesign.comSlideshare.com/NicoleLazzaro
Coming Soon! TiltWorld.com