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Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen M. Morley Assistant to Provost for IR [email protected] Marywood University, PA Ellen Boylan-Fick Assistant Director of IR [email protected] Maryville College, TN Mardi Craig Asst Academic Dean / Director of IR [email protected] Presented at the 44 th Annual AIR Forum, Boston

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Page 1: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Foundations of ExcellenceTM

in the First College YearAn Aspirational and Measurement

Model for Private Colleges

Franklin Pierce College, NH Kathleen M. Morley Assistant to Provost for IR [email protected] Marywood University, PA Ellen Boylan-Fick Assistant Director of IR [email protected] Maryville College, TN Mardi Craig Asst Academic Dean / Director of IR [email protected]

Presented at the 44th Annual AIR Forum, Boston June 2004

Page 2: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Overview

• Foundations of Excellence Project

• Institutional Assessment Efforts

• Audience Recommendations

• Long-Term Impact

Page 3: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Panel Participants

Kathleen M. MorleyFranklin Pierce College, NH

Ellen Boylan-FickMarywood University, PA

Mardi CraigMaryville College, TN

Page 4: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Foundations of ExcellenceTM

in the First College Year

National Grant-Funded Project

• To Develop Standards of

Excellence

• To Develop Certification Process

Sponsored by the Policy Center for the First Year of College

Page 5: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Foundations of ExcellenceTM

in the First College YearLumina Foundation for

Education & The Atlantic Philanthropies

• AASCU • Center for Postsecondary Research and Planning • CSHE • Council of Independent Colleges• NCHEMS • National Resource Center for The First-Year Experience and Students in Transition

Page 6: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Foundations of ExcellenceTM

in the First College Year

Dimensions of Excellence

AASCU Institutions

CIC Institutions

Page 7: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Philosophy

Organization

Commitment

Transitions

All Students

Educated Person

Improvement

Engagement

Diversity

Faculty

Life Purpose© 2003 Policy Center

Foundations of ExcellenceTM

in the First College Year:A Work in Progress

CIC Foundational Dimensions

Page 8: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Foundations of ExcellenceTM

in the First College Year

National Research Project

Qualitative Assessment

Survey Data

Institutional Data

Page 9: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Foundations of ExcellenceTM

in the First College Year

Dimensions

Page 10: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Institutional Assessment Efforts

Franklin Pierce CollegeInstitutional Commitment

Marywood UniversityImprovement

Maryville CollegeAll Students

Page 11: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Foundations of ExcellenceTM

in the First College Year

Franklin Pierce CollegeRindge, New Hampshire

Page 12: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Project Organization

Structure

• Eight-Member Taskforce

• Four Subcommittees

• Monthly Meetings / Assignments

Challenges

• Systematic Assessment Not in Place

• Considerable Time Commitment

• Getting Faculty InputFoundations of Excellence

Franklin Pierce College

Page 13: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Dimension #7Institutional Commitment

Foundations Institutions build commitment of first-year students to the institution.

Foundations of ExcellenceFranklin Pierce College

Page 14: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Campus History

• Campus website• Admissions tour guide manual• Residential Life programming

• Lack of distribution of history• Problematic presentation of history

Performance Indicator 7.1 …provide opportunities for first-year students to explore campus history.

Foundations of ExcellenceFranklin Pierce College

Page 15: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Campus Culture and ValuesPerformance Indicator 7.2 …provide opportunities for first-year students to explore campus culture and values.

Foundations of ExcellenceFranklin Pierce College

• Admissions material• Orientation process• Campus guiding documents• Campus syllabi

• Strong message regarding community• Need to better communicate key goal• Need to extend to non-core classes

Page 16: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Campus TraditionsPerformance Indicator 7.3 …provide opportunities for first-year students to participate in campus traditions.

Foundations of ExcellenceFranklin Pierce College

• Combined Taskforce input• Email to faculty, staff, and students

• Move-In Day Support• Grand Monadnock Climb• Pierce Pals

• Strong, well agreed upon traditions

Page 17: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Sense of CommunityPerformance Indicator 7.4 …intentionally structure experiences of first-year students so that they develop a sense of community.

Foundations of ExcellenceFranklin Pierce College

• Admissions process• Registration process• Residential Life programming• Peer Advisor programming• Required first-year curriculum

• Effective fall semester structures• Few spring semester structures

Page 18: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Foundations of ExcellenceTM

in the First College Year

Marywood University Scranton, Pennsylvania

Page 19: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Project Organization

Structure

• Taskforce with 22 members

• Subcommittee for each Dimension

• Twice-Monthly Meetings

Challenges

• Systematic assessment in flux

• Considerable time commitment

• Linking evidence to responses

Foundations of ExcellenceMarywood University

Page 20: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Dimension #11Improvement

• Collect baseline data• Measure first-year outcomes• Use assessment to confirm

or improve practice• Contribute to the national

knowledge base• Continue the commitmentMU

Foundations Institutions conduct assessment….to achieve ongoing first-year improvement.

Foundations of ExcellenceMarywood University

Page 21: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Collect baseline data

• Admissions’ intake data • Academic assessment and registrar

recommendations• Disabilities needs• College Student Inventory (CSI) to

assess academic and social motivation, coping skills, and desire for support services

• CIRP Freshman Survey benchmarks

Performance Indicator 11.1 …data to place students in appropriate courses…provide academic support, personal support.

Foundations of ExcellenceMarywood University

Page 22: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Measure first-year outcomes

• First Year Student Survey (FYSS) is administered at the end of the first year

• National Survey of Student Engagement (NSSE) is given to first-year sample in the Spring semester

• Course evaluations for the first year seminar, University 100, have additional questions on adjusting to college life

• Retention data tracks success in maintaining enrollment from the first to second year

Performance Indicator 11.2 …measurement of cognitive development, personal development.

Foundations of ExcellenceMarywood University

Page 23: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Use assessment findings

• Marywood’s Teagle Grant has been used to strengthen key first-year initiatives in academics, advising, and retention, and allowed for three consecutive years of the NSSE

• Ongoing evaluation of Orientation programs results in annual review, change, and improvement

• A strong, established cycle of annual surveys translates into continuous assessment of the first year

Performance Indicator 11.3 …assessment findings used to confirm or improve first-year practice.

Foundations of ExcellenceMarywood University

Page 24: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Contribute to the knowledge base

• Student Life presentation at the National Orientation Director’s Association (NODA) in Seattle

• IR presentation on Marywood’s web-based data warehouse, including retention and first-year outcomes, at NEAIR in Newport, RI

• Assistant Vice-President for Academic Affairs discusses first-year practice with CIC panel at AAHE, San Diego

Performance Indicator 11.4 …recent contributions to the national knowledge base on the first year.

Foundations of ExcellenceMarywood University

Page 25: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Continue the commitment

• Continued funding for baseline surveys, outcomes assessment

• Personnel for academic advising, retention, counseling

• Commitment to scholarship on first-year practice

• First-year line items in the institutional budget

Performance Indicator 11.5 …continuing allocation of resources, both human and financial, to assessment first-year practice

Foundations of ExcellenceMarywood University

Page 26: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Foundations of ExcellenceTM

in the First College Year

Maryville CollegeMaryville, Tennessee

Maryville College

Page 27: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Project Organization

Structure

• Five-Member Taskforce

• Ten Subcommittees

• Scheduled Meetings / Assignments

Challenges

• Maintaining momentum

• Large number of people involved

• Consistency of reporting and analysis Foundations of Excellence

Maryville College

Page 28: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Dimension #6All Students

Foundations Institutions serve all first-year students according to their varied needs.

Foundations of ExcellenceMaryville College

Page 29: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Systematic Examination of Needs

Strong assessment programs• Academic support for under prepared and

underperforming students evaluated • Minority students• Student athletes• Transfer studentsRecommendations• Greater focus on honor students, International

students, commuting students, and non-traditional students

Performance Indicator 6.1 …systematically examine the experiences and special needs of select first-year populations.

Foundations of ExcellenceMaryville College

Page 30: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Provide Services to Meet Needs

Programs in place• Learning Center support services• Academic progress reports• Student Intervention and Athletic Intervention

Teams• Minority support services • Transfer student orientation Recommendations• Honors program• International studies office• Programs for commuters

Performance Indicator 6.2 …provide services to meet the specific needs of select first-year populations.

Foundations of ExcellenceMaryville College

Page 31: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Evaluate Effectiveness of Services

Programs in place• Annual program evaluations for “selected”

groups• Presidential and Dean’s Scholarship Program • Annual evaluation of the current institutional

strategic plan• Retention analyses• Reports from Student Intervention TeamRecommendation• Improve coordination and reporting of findings

to enhance planning

Performance Indicator 6.3 …evaluate the effectiveness of services to meet the special needs of select first-year populations.

Foundations of ExcellenceMaryville College

Page 32: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Meet Average Student Needs

First year faculty advisors and orientation leadersCenter for Calling and CareerFirst year seminar sequence (ORN 110, FRS 120,

130, and 140)Learning support servicesOpportunities of a Lifetime FairEarly Alert systemResidence Hall programmingStudent Intervention Team > Counseling services

Performance Indicator 6.4 …assure that the “average” students experience individual attention, campus support, and campus involvement.

Foundations of ExcellenceMaryville College

Page 33: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Dimension #3Educated Person

Foundations Institutions begin a process by which students gain an understanding of what it means to be an educated person according to institutional mission and values.

Foundations of ExcellenceAudience

Page 34: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Educated Person

1)What sources would you use?

2)How would you collect the information?

3)How well would your campus do on this indicator?

…begin a process by which students gain an understanding of what it means to be an educated person…

Criteria:• definition is articulated• definition influences first-year goals• evidence of student progress it

Page 35: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Long-Term Impact

• Shared Knowledge Base

• Holistic Perspective

• Increased Focus on First-Year

• Increased Focus on Assessment

• Documented Areas of Success

• Identified Areas for Improvement

Foundations of ExcellenceFranklin Pierce College

Page 36: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Long-Term Impact

• First-year “package” of programs • Targeted retention efforts

• Direct assessment is bolstered

• More activity is linked to P.I.’s

• Faculty advisor model continues

• Liberal arts dean is accountable

• Sharper insight into students, self

Foundations of ExcellenceMarywood University

Page 37: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Long-Term Impact

Foundations of ExcellenceMaryville College

•Mission statement and specific goals

•Greater recognition of student needs

•Faculty focus on pedagogy

•Curricular examination

•Academic support services expanded

•Admission standards examined

Page 38: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen

Contact Information

Franklin Pierce College, NH Kathleen M. Morley Assistant to Provost for IR [email protected]

Marywood University, PA Ellen Boylan-Fick Assistant Director of IR [email protected]

Maryville College, TN Mardi Craig Asst Academic Dean / Director of IR [email protected]

Page 39: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen
Page 40: Foundations of Excellence TM in the First College Year An Aspirational and Measurement Model for Private Colleges Franklin Pierce College, NH Kathleen