for internal distribution only. your dwi...

VOLUME: 01

Company Vision:Company Vision:Company Vision:Company Vision:

To be a major regional supplier

of automotive electronics and

components.

Company Mission:Company Mission:Company Mission:Company Mission:

• To provide reliable and quality p r o d u c t s t h a t m e e t cus t ome r s ’ needs a t competitive prices.

• To relentlessly acquire advanced technologies and position ourselves to develop state-of-the-art products.

• To penetrate markets in ASEAN, India and Middle East.

Management Management Management Management

Philosophy:Philosophy:Philosophy:Philosophy:

To continuously develop our

human resources which we

strongly believe to be our

greatest asset, harness and

bu i l d t he team sp i r i t ,

cohesiveness and togetherness

to achieve our mission in a

caring work environment.

Contents: Page:

Speech 2

Editorial 3

Activity 4 — 8

Improvement 9 — 10

Best Practices 11 — 13

Motivational 14

Member of a Big Family

15 — 16

FOR INTERNAL DISTRIBUTION ONLY. YOUR DWI-LANGUAGES INFORMATION CHANNEL.

OCTOBER 2012

Menarik di dalam...

• Informasi berkaitan BEX

• Kejohanan Badminton Multi-Code 2012

• 2011/2012 MCE ICC Convention

INITIAL

RELEASE

Jawatankuasa BEX komited

mencapai matlamat!

Creativity 17

Memo from Admin

18

Speech

Mr Jimmy Lim

Group Managing Director

MCE is growing. We want every member of the Group, as part of a big family, to

keep abreast on current activities and developments, and events happening

throughout the Group. The MCE Bulletin has been launched for you, to keep you

informed about what has happened, what is currently happening, and what is on the

horizon.

As part of the initiatives undertaken by BEX’s Information Sub-Committee, I

believe MCE Bulletin will form an integral part of the Group’s communication

channel to reach out to all of you.

I am heartfelt by the passion displayed by the editorial team on their efforts to put

forth this maiden quarterly newsletter. I sincerely hope you will find this bulletin

informative and enlighten and you would contribute your ideas and suggestions to

be sharing among members of the MCE family.

Happy reading.

Sincerely yours,

Jimmy Lim

Group Managing Director

MCE sedang berkembang. Kami berhasrat ahli anggota Kumpulan, sebagai ahli

keluarga besar, dapat mengikuti aktiviti dan perkembangan semasa, serta

peristiwa-peristiwa yang berlaku di seluruh Kumpulan. Buletin MCE telah

dilancarkan supaya anda dapat mengetahui tentang apa yang telah, sedang dan akan

berlaku.

Selaras dengan inisiatif yang diusahakan oleh Jawatankuasa Informasi yang

di bawah naugan BEX, saya percaya Buletin MCE akan menjadi salah satu saluran

komunikasi utama daripada Kumpulan untuk mendekati anda semua.

Saya terharu dengan kesungguhan yang ditunjukkan oleh kumpulan editorial di atas

usaha mereka bagi melancarkan buletin suku tahunan untuk julung-julung kalinya

ini. Saya berharap bulletin yang berinformasi ini dapat memberi manfaat kepada

anda. Di samping itu, anda juga digalakkan menyumbang idea dan cadangan untuk

berkongsi bersama dengan ahli-ahli keluarga MCE.

Selamat membaca.

Yang Ikhlas,

Jimmy Lim

Pengarah Urusan Kumpulan

MESSAGE FROM GROUP MANAGING DIRECTOR

PERUTUSAN DARIPADA PENGARAH URUSAN KUMPULAN

Core Values:

1. Competency

We employ the right people with

right skills for the right tasks.

2. Teamwork

We promote and support a diverse,

yet unified team to meet our

common goals

3. Member of a big family

We value every associate as a

valued partner, treated with

respect, encourage to contribute,

and recognized for his/her efforts

4. Caring work environment

We provide and involve in a

meaningful ways and committed

to reflecting the diversity of the

work place

MCE Bulletin (Jilid 1)

Cetakan Pertama 2012

PENERBIT:

Multi-Code Electronics Industries (M) Berhad

SIDANG PENGARANG:

Editor:

Diana Binti Mohammad

(R&D Department)

Penulis & Grafik:

Nora Binti Abdul Rahim Rosmahwati Binti Mahat

(QA Dept.) (HR/ Admin Dept.)

Maslinda Binti Mahat Masdiana Binti Mustafa Romzib Bin Sani

(Process Dept.) (Production Dept.) (HR/ Admin Dept.)

- Editorial Team -

Editorial

DITERBITKAN OLEH: Multi-Code Electronics Industries (M) Berhad,

No. 2 & 4, Jalan Waja 7,

Kawasan Perindustrian Pandan,

81100 Johor Bahru, Johor,

Malaysia.

Tel : 607-355 3787

Fax : 607-355 2889

Email : [email protected]

Anda mempunyai sebarang berita, informasi

berkaitan syarikat atau hasil kerja kreatif

untuk dikongsi bersama? Sila kirimkan

berita anda beserta dengan gambar ke

alamat email berikut:

([email protected]).

(Attn to: Ms. Diana)

Syarat pemberitaan hendaklah tidak

menyentuh sensitiviti mana-mana pihak.

Hantar berita dalam word document beserta

gambar dalam format jpeg. Tarikh tutup

pada 15 hari bulan setiap bulan.

Terbitan berita dan gambar dalam MCE

Bulletin adalah tertakluk kepada keputusan

Sidang Pengarang tanpa prejudis.

- HAKCIPTA TERPELIHARA -

SYARAT PEMBERITAAN

Editorial

Pelancaran ‘MCE Bulletin’

Buat julung-julung kalinya,

m a j a l a h s y a r i k a t y a n g

d i n a m a k a n s e b a g a i

“MCE Buletin” diterbitkan dan

akan diedarkan kepada warga

MCE Groups of Companies

b e r m u l a O k t o b e r 2 0 1 2 .

Hasil perbincangan ‘BEX

Information Subcommittee’ dan

k e l u l u s a n d a r i p i h a k

p e n g u r u s a n , d i h a r a p k a n

pengedaran buletin ini dapat

m e n j a d i s a t u k a e d a h

penyampaian maklumat dan

sumber komunikasi di dalam

syarikat.

MCE Buletin akan diedarkan

pada setiap 3 bulan sekali.

Bahagian Penerbitan ‘MCE

Bulletin’ mengucapkan seribu

penghargaan kepada pihak

pengurusan atasan kerana

memberi sokongan dalam

menjalankan aktiviti ini dan turut

mengalu-alukan sokongan dari

warga MCE keseluruhannya.

- DIANA

BEX (Business Excellence) merupakan satu

kepiawaian yang digariskan untuk amalan

pengurusan yang komprehensif bagi

membantu syarikat mengkaji dan mencapai

keazaman meningkatkan prestasi.

Sejajar dengan objektif ini , satu

jawatankuasa telah ditubuhkan dikenali

sebagai ‘BEX Steering Subcommittee’.

Dinaungi oleh Mr Lim Chern Tin selaku

‘Chairman of BEX Steering Committee’

bersama-sama Ms Pauline Loh, Mr Kong

Hong Giap, Mr .Kent Lim & Mr. Lee Chun

Ong, jawatankuasa ini bertanggungjawab

dalam memastikan misi, visi dan falsafah

syarikat akan tercapai.

Dua organisasi kecil turut ditubuhkan

di bawah jawatankuasa utama dikenali sebagai

CSR (Corporate Social Responsibility)

Subcommittee dan Information Subcommittee.

CSR Subcommittee di bawah naungan

Ms. Pauline bertanggungjawab dalam

aktiviti-aktiviti kebajikan seperti menderma

darah, gotong-royong, aktiviti bina diri dan

lain-lain. Manakala Information Subcommittee di

bawah naungan Mr. Lee CO bertanggungjawab

menyampaikan maklumat kepada para pekerja.

- DIANA

Jawatankuasa BEX komited mencapai matlamat

Penterjemahan Misi, Visi dan Falsafah Pengurusan

VISI

Untuk menjadi pembekal utama serantau dalam bidang elektronik dan

komponen automotif

MISI

• Menghasil produk yang berkualiti untuk memenuhi keperluan

pelanggan dengan harga yang kompetitif

• Berazam memperolehi teknologi canggih demi menempatkan

Syarikat untuk merekacipta produk berteknologi canggih yang terkini

• Menembusi pasaran ASEAN, India dan Timur Tengah

FALSAFAH PENGURUSAN

Terus membangun sumber manusia yang merupakan aset terpenting kami,

memanfaat dan memupuk semangat berpasukan, bersepadu dan

bersama-sama mencapai misi kita dalam suasana kerja yang prihatin

Pertandingan Logo & Slogan

Pertandingan Logo & Slogan BEX

akan dilancarksn pada bulan

Oktober 2012. Pertandingan yang

terbuka kepada semua pekerja ini

menawarkan hadiah lumayan

kepada penyertaan terbaik.

Syarat - syarat penyertaan dan

ganjaran akan ditentukan kelak oleh

pihak pengurusan. Ini adalah

sebahagian aktiviti yang akan

dianjurkan oleh pihak pengurusan

kepada warga MCE. Nantikan info

terkini dalam masa terdekat.- ROMZIB

Activity

Latihan pematerian

B a r u - b a r u i n i

bahagian Production telah

m e n g a d a k a n l a t i h a n

pemater ian (soldering

training). Ujian praktikal

dan teori turut dijalankan

untuk memastikan tahap

kompeten para peserta.

Mar k a h l u l u s p e r l u

melebihi 80%. 41 orang

peserta telah lulus di dalam

ujian yang dijalankan.

Sebagai bukti kompeten,

mereka yang lulus akan

menerima tag kompeten

(Soldering Competency tag).

Selain itu ganjaran turut

d i b e r i k a n b a g i

menggalakkan lagi pekerja

yang terlibat di dalam

latihan mempertingkatkan

dan memperbaiki mutu

kerja. Setiap pekerja hanya

layak menerima 1 kali

ganjaran dalam masa

setahun. Ganjaran diberi

dalam masa 2 kal i

setahun. Ganjaran untuk sesi

pertama iaitu pada Januari

2012 hingga Jun 2012 dan

sesi kedua iaitu pada Julai

2012 hingga Disember 2012

akan diumumkan kelak.— MASDIANA

- Tag Kompeten -

Activity

Bertempat di C&I Sport Court Badminton Ulu Tiram telah diadakan Kejohanan Badminton Multi-code

2012 yang dianjurkan oleh Multi-code Badminton Club. Kejohanan yang diadakan pada 1 Julai 2012 yang

bermula dari jam 9.00 pagi dan berakhir pada jam 5.00 petang ini telah mendapat sambutan yang sangat baik

daripada pekerja-pekerja MCE. Pekerja daripada Plasmet Industries dan Multi-code Telok Gong juga turut tidak

melepaskan peluang menyertai pertandingan ini.

Di dalam kejohanan ini, para peserta yang mengambil bahagian adalah seramai 48 orang.

Walau bagaimanapun, cabutan undi telah di jalankan pada 15 Jun 2012 terlebih dahulu bagi menentukan

pasangan masing- masing. Hasil daripada undian yang dijalankan, daripada 48 orang peserta telah dijadikan

kepada 24 regu dan dibahagikan pula kepada 8 kumpulan. Manakala kiraan mata pertandingan adalah mengikut

kiraan terkini. Dua “double” teratas di dalam setiap kumpulan yang mempunyai mata tertinggi akan melangkah

ke peringkat seterusnya. Kesemua para peserta ini dikenakan bayaran sebanyak RM25 seorang. Sekiranya

seseorang pemain atau “double” tersebut maenarik diri semasa kejohanan, maka yuran penyertaan tidak akan

dikembalikan atau bergantung kepada budi bicara pihak penganjur.

Perlawanan akhir menyaksikan pertembungan di antara pasangan Suhaimi (Admin)/Hussien

(Regulator Line) yang menentang Abdullah Yusri (Jig & Fixture)/ Rosmaini (Plastic Injection). Kemenangan

telah berpihak kepada pasangan Abdullah Yusri dan Rosmaini. Manakala naib juara dimenangi oleh Suhaimi

dan Hussien. Tempat ketiga pula disandang oleh A. Siswandi (Production) dan pasangannya Long Ee Siew

(QC).

Para pemenang membawa pulang raket badminton dan piala bagi juara, pemenang bagi tempat kedua

dan ketiga pula membawa pulang baju dan piala. Peserta yang tidak berjaya pula, tidak pulang dengan tangan

kosong yang mana mereka turut membawa pulang piala sebagai saguhati. Berakhirnya kejohanan ini, matlamat

yang telah diperjuangkan dapat dicapai iaitu untuk mengeratkan lagi jalinan silaturrahim dan kerjasama antara

ahli kelab dan pekerja-pekerja MCE dan Plasmet.-NORA

Kejohanan Badminton Multi-Code 2012

Activity

2011/2012 MCE ICC JOURNEY

MCE ICC (Innovative Creative Circle) Convention was conducted for the third time on

19th May 2012 at Ponderosa Golf & Country Club, Taman Molek, Johor Bahru. For the 2011/2012

session, 9 groups participated in this activity. The 9 groups were Store Rider 2 (Store), Team Pro

(Production/ PPC), Angostura (QA/QC), Raflesia (QA/QC), 2nd to NONE (Process),

Maintenance@multicode (Maintenance), Dr MED (R&D), Enthusiasm (Jig & Fixture) & My Touch

(Business Development & Marketing Department).

3 sessions of reviews & 2 on-site audit sessions were carried out before the convention day to choose

the 6 best groups for final stage. A small team from Company-Wide ICC Committee were formed to

review the departmental project. First review was done on 03rd February 2012, second review was

done on 17th February 2012 and last review was done on 23rd March 2012.

On 19 and 20th April 2012, 2 on-site audit sessions were done. Two groups of auditors were appointed

to conduct the audit. First group of auditors - Mr. Hii Ching Chyn (lead auditor),

Mr. Chang Kwang Ming and Mr. Azman Bin Dahlan were in-charge of auditing Angostura, Raflesia,

2nd to NONE and My Touch group on 19th April 2012. On 20th April 2012, second group of auditors

- Mr. Lee Kong Hwa (lead auditor), Mr Lim Foo Soon and Mr Long Ee Siew were in-charge of

auditing Team Pro, Store Rider 2, Dr MED and Enthusiasm group. As a result, 6 groups were chosen

to go for final stage. The groups were Angostura, Raflesia, 2nd to NONE, My Touch, Team Pro and

Enthusiasm group. The Angostura team from QA/QC department managed to obtain the highest mark.

The on-site audit session carries 45% from overall mark.

On 19th May 2012, the 2011/2012 MCE ICC Convention was held. 6 groups that managed to go to the

final stage have to present their projects. The event started at 8:45 a.m. after the arrival of VIP guests

from Proton & Perodua. Mr. Lim Chern Tin as the ICC Chairman gave an encouraging opening speech

before inviting our Group Managing Director Mr Jimmy Lim to give a speech and launched the

2011/2012 MCE ICC Convention. Mr. Lim Chern Tin (ICC Chairman), Mr. Kent Lim

(Group Production Manager), Mr. Tee K.B (ICC Facilitator), Mr Rashid Bin Hussein

(Proton Representative) & Mr. Khairil Nazlie Bin Amran (Perodua Representative) were appointed to

judge the competition. Every group showed their very best performance but only the best of the best

will be chosen to become the champion. After about 3 hours of presentation, all guest and

participants were invited to have lunch while waiting for the final result. The presentation session

bring 55% from overall mark.

After lunch, before announcing the result, Proton & Perodua representatives gave a speech, followed

by our Group Executive Director, Dr. Goh Kar Chun with the closing speech from Mr. Tee Kian Beng.

Souvenirs were given to VIP guests, judges, auditors & committee members. The prize giving session

started with Highest Score (Full Mark) during ICC Examination Reward which were received by Siti

Nurhafitzah Binti Zakaria & Norhafizan Binti Sukarno from QA/QC Department. The Most Cost

Saving group & third prize winner (RM300 of Vouchers) went to 2nd to NONE group from Process

Department. Second prize winner (RM400 of Vouchers) went to My Touch Group from Business

Development & Marketing Department and the champion of 2011/2012 MCE ICC Convention

(RM600 of Vouchers) goes to Angostura group from QA/QC Department. 2011/2012 MCE ICC

Convention ended at around 2 p.m.– DIANA

1. To encourage to all

departments in involving

of ICC activity.

2. To expose to all level of

workers about co-relation of

productivity and quality

mindset.

3. T o e n c o u r a g e g o o d

competition among workers

by solving problems through

innovative and creative

method.

4. To encourage sharing

knowledge and idea by

implementing through ICC

presentation.

Activity

1

2

3

Activity

Improvement at Production Department

1. Buzzer Line changed from conveyor to Lean Manufacturing (LPS).

2. Main & Sub Switch Packing changed from switch line to mechanism line.

4. Rearrangement of ultrasonic machines.

3. Jig rack transferred from switch line to mechanism line.

-MASLINDA

2

3 4

1

Improvement

Improvement at Canteen Area

Before

After (started on 27/08/12)

Fat Trap

Before After

The purpose of a fat trap (oil trap) is to protect the environment from being contaminated with oil and fat resulted from the canteen area.

This is in line with the company’s commitment towards ISO 14001: 2004

-ROMZIB

Improvement

Non - Tangible Benefits of Good House-

keeping Practices

1) Improved Attitude - Helps to instill a

sense of pride in their work.

2) Better Morale - A better working

environment serves as a morale.

3) Higher productivity - Productivity tends

to improve with better attitude and

morale.

The practices of Good Housekeeping at the

workplace have proven to raise productivity for

many companies in many countries. To further

enhance productivity, companies must also

continually take steps to reduce its cost

through eliminating or reducing wastages.

The 5S principles are the guidelines for daily

actions. If followed, a clean environment will

be achieved and thus, a better quality and

improved work efficiently will follow.

Characteristics Of A Good Housekeeping

Attitudes

1) Be Organized - Employees should

organize their own workplace.

2) Be Consistent - Housekeeping practices

must be consistently applied.

3) Willingness to Learn and Change -

When new practices are introduced,

workers must be able to develop and

adapt.

4) Cooperative Team Spirit -

Housekeeping is not just and individual's

responsibility it requires group

participation.

Consequences Of Bad Housekeeping

1) Poor Working Environment

2) 2) Poor work efficiency

3) 3) Unsafe Working Condition

4) Better Product Quality - In a better

environment, products are less prone to

damage, thus better quality.

5) Lower Cost of Operation - With

better product quality, there will be less

scrap and wastage, thus lower cost.

5S : Towards Excellence, Create No.1

5S Principles

The 5S Principles are the Guidelines for Employee's Daily Actions. The 5S are :

1) SEIRI (Sorting) - refers to throwing away unwanted things from the workplace.

2) SEITON (Putting things in order) -All required materials and tools are to be kept in a

planned and proper order.

3) SEISO (Cleaning) - All corners of the machines and workplace are to be cleaned

throughly and regularly.

4) SEIKETSU (keep Neat and Tidy) - The planned order of keeping things neat and tidy

after use.

5) SHITSUKE (Self - Discipline) - When an employee constantly follows the guidelines

for daily actions, he will acquire quality-mindedness and will be efficient and disci-

pline in his work.

SEIRI SEITON SEISO

SEIKETSU SHITSUKE

Best Practices

Our benchmark for this issue is 5S in Toyota Motor Corporation. Here are few images explain how this great organization follows

principles of 5S in their factories and offices.

5S In Toyota Motor Corporation

Reference: http://totalqualitymanagement.wordpress.com/2009/04/19/5s-in-toyota-motor-corporation/

Best Practices

Reference: http://totalqualitymanagement.wordpress.com/2009/04/19/5s-in-toyota-motor-corporation/

Hope that principles of 5S in their factories and offices can be used as a reference for our company.— DIANA

Best Practices

You have 2 Choices

Jerry is the manager of a restaurant. He is always in good mood.

When someone would ask him how he was doing, he would always reply:

“If I were any better, I would be twins!”

Many of the waiters at his restaurant quit their jobs when he changed jobs, so they could follow him around from restaurant to restaurant

Why? Because Jerry was a natural motivator..

If an employee was having a bad day, Jerry was always there, telling him how to look on the positive side of the situation.

Seeing this style really made me curious, so one day I went up to Jerry and asked him:

“I don’t get it! No one can be a positive person all of the time. How do you do it?”

Jerry replied, “Each morning I wake up and say to myself, I have two choices today. I can choose to be in a good mood or I can choose to

be in a bad mood. I always choose to be in a good mood. Each time something bad happens, I can choose to be victim or I can choose to

learn from it. I always choose to learn from it. Every time someone comes to me complaining, I can choose to accept their complaining or

I can point out the positive side of life. I always choose the positive side of life”.

“But it’s not always that easy,” I protested.

“ Yes it is,” Jerry said.

“Life is all about choices. When you cut away all the junk every situation is a choice. You choose how you react to situations. You

choose how people will affect your mood. You choose to be in a good mood or bad mood. It’s your choice how you live your life.”

Several years later, I heard that Jerry accidentally did something you are never supposed to do in the restaurant business. He left the back

door of his restaurant open. And then in the morning, he was robbed by the three armed men. While Jerry trying to open the safe box, his

hand, shaking from nervousness, slipped off the combination. The robbers panicked and shot him.

Luckily, Jerry was found quickly and rushed to the hospital.

After 18 hours of surgery and week of intensive care, Jerry was released from the hospital with fragments of the bullets still in his

body….

I saw Jerry about six months after the accident..

When I asked him how he was, he replied, “If I were any better, I’d be twins. Want to see my scars?” I declined to see his wounds, but

did ask him what had gone through his mind as the robbery took place.

“The first thing that went through my mind was that I should have locked the back door,” Jerry replied. “ Then after they shot me, as I lay

on the floor, I remembered that I had two choices: I could choose to live or could choose to die. I choose to live. But when they wheeled

me into the Emergency Room and I saw the expression on the faces of the doctors and nurses, I got really scared. In their eyes, I read

“He’s a dead man.” I knew I needed to take action.”

“What did you do?” I asked. “Well, there was a big nurse shouting questions at me,” said Jerry. “She asked if I was allergic to anything.”

“Yes, to bullets.” I replied.

Over their laughter, I told them: “I am choosing to live. Please operate on me as if I am alive, not dead.”

Jerry lived thanks to the skill of his doctors, but also because of his amazing attitude.

I learned from him that every day you have the choice to either enjoy your life or to hate it.

The only thing that is truly yours—that no one can control or take from you—is your attitude, so if you can take care of that, everything

else in life becomes much easier.– DIANA

Motivational


What positions that you held during working in MCE and what are the differences of challenge that you faced?

Prior to this current position as Group Manager of Engineering/QA Division I was appointed as QA Manager from 1999 until 2006

which was served for about 7 years. Each position has its own challenges. The main difference is the working scope and now my

responsibility is becoming bigger. As QA Manager, I focused on issues related to quality but now I have to concentrate on more

aspects starts from quotation of project during initial stage, research and development, quality monitoring until customer compliant

handling. I need to ensure that the departments under my observation can operate properly and smoothly, such as R&D, QA/ QC,

Testing and Jig & Fixture.

How about the responsibility of the Quality and Environmental Management Representative (QMR / EMR)?

As QMR / EMR, I need to ensure that the quality management / environmental system can be created, implemented and maintained

properly in the company. To achieve this objective, I also supported by the Quality / Environmental Steering Committee (QESC).

The committee is composed of representatives from each department that has gained recognition in the quality / environment

management system of ISO/TS 16949:2009, ISO 9001:2008 & ISO 14001:2004. I also have to report to top management on the

performance of the quality / environmental system from time to time and increase awareness among employees about the

requirements and needs of customer.

As ICC (Innovative and Creative Circle) Chairman, what is your desire through programs like this?

I wish to create awareness of creative thinking in term of time saving, increases of quality awareness and cost reduction to all

employees and it will gain benefit to company. The objectives of the ICC activities are to institute the interest on each employee to

fully apply the ICC concept and built-up their initiatives to move forward the ICC activities. The ICC activities also aim to enhance

each employee abilities in contributing of improvement and development of their departments. It is also inspire teamwork, promote

job involvement, increase employee motivation, improve communications and relationship and also promote leadership among

employees. Related to the ICC objectives, ICC committee had succeeded to conduct the ICC convention for three (3) consecutive

years since 2009. The great encouragement from various departments in involving of ICC convention had given certain improvement

for company benefit.

What about BEX (Business Excellence Programme) activities?

As Chairman of the BEX, I have to make sure the company vision, mission and management philosophy are achievable. Two (2)

sub-committees had been established in order to implement the discussion activities and deliver the relevant information to

employees. Two sub-committees are Corporate Social Responsibility Subcommittee and Information Subcommittee. I had made 7

core dimensions of “Malaysia Business Excellence Framework” as a reference. It includes Leadership, Planning, Information,

Customers, People, Processes and Results. Time-to-time review of such planned activities is needed in order to make sure the

planned schedule can be implemented accordingly.

What is your opinion about the reforms can be done for the good, progress and success of the company?

Creating a standard or system that is able to improve the quality, communication skills, skill levels, process simplification and

reformation of documentation system. However, promoting learning organization is also vital to be considered because in the current

decade the self improvement is becoming more and more competitive among the automotive industries. New development

technology is a must to be developed to fulfill current competitive product range.

– DIANA —

Special Interview Session with Mr. Lim Chern Tin

For special interview session this time, we will be with Mr. Lim Chern Tin, one of Head of

Department whom often involved in improvement activities organized by the company. He will share

his thoughts related to the position, challenges and activities which he joined during working in MCE.

How long have you served in MCE?

I have served MCE for 13 years since 09/08/1999.


Untuk sesi temubual khas kali ini, kita akan bersama dengan seorang ketua bahagian yang sering terlibat dalam aktiviti-aktiviti

pembangunan anjuran syarikat. Beliau akan berkongsi serba sedikit pandangan beliau berkaitan jawatan, cabaran serta aktiviti-aktiviti

yang beliau sertai sepanjang bekerja di MCE.

Berapa lamakah Mr Lim telah berkhidmat di MCE?

Saya telah berkhidmat di MCE selama 13 tahun bermula pada 9/8/1999.

Apakah jawatan yang pernah disandang sepanjang bekerja di MCE dan apakah perbezaan cabaran yang dihadapi?

Sebelum memegang jawatan terkini iaitu sebagai Pengurus Kumpulan Engineering/QA, saya memegang jawatan sebagai Pengurus

Bahagian QA selama 7 tahun iaitu daripada tahun 1999 hingga tahun 2006. Setiap jawatan mempunyai cabaran tersendiri.

Perbezaannya ialah skop pekerjaan dan tanggungjawab yang dipegang kini lebih besar. Sebagai Pengurus Bahagian QA saya banyak

menumpukan isu berkaitan masalah kualiti, tetapi kini saya perlu menumpukan perhatian kepada lebih banyak aspek bermula dari

peringkat sebut harga sesebuah projek, penyelidikan dan pembangunan produk, kawalan kualiti sehingga kepada maklumbalas kepada

pelanggan mengenai kualiti produk. Saya perlu memastikan jabatan-jabatan di bawah tanggungjawab saya seperti R&D, QA/QC,

Testing dan Jig & Fixture dapat beroperasi dengan baik dan lancar.

Bagaimana pula dengan tanggungjawab sebagai Quality Management Representative (QMR)?

Sebagai QMR / EMR, saya perlu memastikan sistem pengurusan kualiti / persekitaran dapat diwujudkan, dilaksanakan dan dikelolakan

dengan baik di dalam syarikat. Bagi mencapai objektif ini, saya turut disokong oleh Quality / Environmental Steering Committee

(QESC). Jawatankuasa ini terdiri daripada wakil-wakil dari setiap jabatan yang telah mendapat pengiktirafan di dalam sistem

pengurusan kualiti / persekitaran iaitu ISO/TS 16949:2009, ISO:9001 & ISO 14001:2004. Saya juga perlu melaporkan kepada pihak

pengurusan tertinggi mengenai prestasi sistem pengurusan kualiti / persekitaran dari semasa ke semasa dan juga sebarang keperluan

untuk penambahbaikan selain meningkatkan kesedaran para pekerja mengenai permintaan dan keperluan pelanggan.

Sebagai Pengerusi ICC, apakah hasrat Mr Lim melalui penganjuran program seumpama ini?

Saya berhasrat ingin mewujudkan pemikiran kreatif para pekerja dalam pembangunan syarikat melalui penjimatan masa, kesedaran

dalam peningkatan kualiti dan penurunan kos supaya dapat memberi manfaat kepada syarikat. Objektif utama aktiviti-aktiviti ICC ini

ialah membangkitkan semangat dan minat setiap pekerja dalam mengaplikasikan konsep ICC secara sepenuhnya dan seterusnya

membina inisiatif mereka dalam penyertaan aktiviti-aktiviti ICC. Aktiviti-aktiviti ICC juga mempunyai sasaran untuk meningkatkan

kebolehan setiap pekerja dalam memberi pendapat untuk penambahbaikan dan pembangunan jabatan masing-masing. Ia juga dapat

merangsang semangat bekerjasama, menggalakkan penyertaan dalam pekerjaan, meningkatkan motivasi pekerja, memperbaiki

komunikasi dan perhubungan serta dapat menggalakkan nilai kepemimpinan antara pekerja. Berhubung dengan objektif-objektif ICC,

jawatankuasa ICC telah berjaya melangsungkan Konvensyen ICC secara berturut-turut selama tiga (3) tahun semenjak tahun 2009.

Penglibatan dalam Konvensyen ICC yang memberangsangkan daripada pelbagai jabatan sedikit sebanyak telah memberikan

peningkatan untuk manfaat syarikat.

Bagaimana pula dengan aktiviti BEX?

Sebagai pengerusi BEX, saya ingin memastikan matlamat utama organisasi ini untuk mencapai visi, misi dan falsafah pengurusan akan

berjaya dicapai. Di bawah organisasi ini telah diwujudkan 2 lagi jawatankuasa kecil yang bertanggungjawab bagi menjalankan aktiviti

dan menyampaikan maklumat kepada para pekerja. Dua jawatankuasa kecil tersebut adalah “Corporate Social Responsibility” dan

“Information Subcommittee” Saya menjadikan 7 dimensi utama yang disampaikan oleh “Malaysia Business Excellence Framework”

sebagai rujukan. Ia termasuklah Kepimpinan, Perancangan, Informasi, Pelanggan, Manusia, Proses dan Keputusan. Penyemakan

pelaksanaan aktiviti dari masa ke masa adalah diperlukan supaya perancangan jadual dilaksanakan dalam tempoh masa yang

ditetapkan.

Pada pendapat Mr Lim, apakah pembaharuan yang boleh dilakukan bagi kebaikan, kemajuan dan kejayaan syarikat?

Mewujudkan satu piawaian atau sistem yang berupaya meningkatkan kualiti, kemahiran komunikasi, tahap kemahiran, pemudahan

proses & pembaharuan sistem dokumentasi. Selain daripada itu,galakan pembelajaran dalam organisasi juga memainkan peranan

penting kerana kemajuan diri telah menjadi satu pertandingan sengit dalam industri automotif pada masa kini. Pembangunan teknologi

terbaru perlu dibangunkan sebagai memenuhi permintaan produk semasa yang kompetitif dan pelbagai.

– DIANA —

Sesi Temubual Khas Bersama Mr Lim Chern Tin

-DIANA-

Difficult/ Easy questions

In one interview, the

interviewer got impatient

about one guy because

he could answer all the

questions so quickly and

arrogantly.

"Tell me your choice,"

said he to the boy, "I

shall either ask you ten

easy questions or ONE

real difficult. Think well

before you make up your

mind."

The boy thought for a

while and said, "My

choice is ONE real

difficult question."

"Well, good luck to you,

you have made your own

choice!" said the man on

the opposite side. Tell

me: What comes first,

Day or Night?"

The boy was jolted first

but he waited for a while

and said: "It's the DAY,

sir."

"How??" the interviewer

was smiling ("At last, I

got you!" he said to

himself.)

"Sorry sir, you promised

me that you will not ask

me a SECOND difficult

question!"

Admission for the course

was thus secured.

What is Marketing?

You see a gorgeous girl at a party.

You go up to her and say, "I am very rich. Marry me!"

That's Direct Marketing.

You're at a party with a bunch of friends and see a gorgeous girl.

One of your friends goes up to her and pointing at you says,

"He's very rich. Marry him."

That's Advertising.


You go up to her and get her telephone number.

The next day you call and say, "Hi, I'm very rich. Marry me."

That's Telemarketing.

You're at a party and see a gorgeous girl.

You get up and straighten your tie; you walk up to her and pour her a drink.

You open the door for her, pick up her bag after she drops it, offer her a ride, and

then say, "By the way, I'm very rich "Will you marry me?"

That's Public Relations.

You're at a party and see a gorgeous girl.

She walks up to you and says, "You are very rich...?

That's Brand Recognition.


You go up to her and say, "I'm rich.

Marry me" She gives you a nice hard slap on your face.

That's Customer Feedback.

Weight loss A wife saw her husband weight himself on the scale trying to pull in the stomach. The

weight thought he is trying to reduce his weight on the scale. So she said.

"You know. I don't think that will help you anything"

The husband replies "Of course it helps. It is the only way I can see the number on

the scale".

Creativity

(MESEJ 1)

Pengubahan Sijil Cuti Sakit atau menggunakan Sijil Cuti sakit yang Palsu adalah melanggar

peraturan Syarikat. Sekiranya ianya berlaku Pihak Syarikat tidak teragak-agak untuk mengambil tindakan

disiplin yang tegas termasuk penamatan perkhidmatan dengan serta-merta tanpa sebarang pampasan.

MEMO FROM HR/ADMIN DEPARTMENT

(MESEJ 2)

“Sila pastikan anda mengunci kenderaan anda dan jangan tinggalkan barang berharga di dalam kenderaan”

~ BERSAMA MENCEGAH JENAYAH ~

-ROSMAHWATI

Memo

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