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Quarterly Information For Analysts and Investors Q2 2014

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Page 1: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

Quarterly Information For Analysts and Investors

Q2 2014

Page 2: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

2

Q2 2014 Quarterly Information Package

CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

This document contains some forward-looking statements about the Company, including its business operations, strategy and expected financial performance and

condition. Forward-looking statements include statements that are predictive in nature, depend upon or refer to future events or conditions, or include words such as

“expects”, “anticipates”, “intends”, “plans”, “believes”, “estimates” and similar expressions or negative versions thereof. In addition, any statement that may be made

concerning future financial performance (including revenues, earnings or growth rates), ongoing business strategies or prospects, and possible future actions by the

Company, including statements made with respect to the expected benefits of acquisitions and divestitures, are also forward-looking statements. Forward-looking

statements are based on expectations and projections about future events that were current at the time of the statements and are inherently subject to, among other

things, risks, uncertainties and assumptions about the Company, economic factors and the financial services industry generally, including the insurance and mutual

fund industries. They are not guarantees of future performance, and actual events and results could differ materially from those expressed or implied by

forward-looking statements. Material factors and assumptions that were applied in formulating the forward-looking information contained herein include the assumption

that the business and economic conditions affecting the Company’s operations will continue substantially in their current sta te, including, without limitation, with respect

to market prices for products provided, sales levels, premium income, fee income, expense levels, mortality experience, morbidity experience, policy lapse rates, taxes,

inflation, information systems, general economic, political and market factors in North America and internationally, interest and foreign exchange rates, global equity and

capital markets, business competition, continuity and availability of personnel and third party service providers, and the Company's ability to complete strategic

transactions and integrate acquisitions, and that there will be no unplanned material changes to the Company’s facilities, customer and employee relations or credit

arrangements. Many of these assumptions are based on factors and events that are not within the control of the Company and there is no assurance that they will

prove to be correct. Other important factors and assumptions that could cause actual results to differ materially from those contained in forward-looking statements

include technological change, investment values, payments required under investment products, reinsurance, changes in local and international laws and regulations,

changes in accounting policies and the effect of applying future accounting policy changes, unexpected judicial or regulatory proceedings and catastrophic events. The

reader is cautioned that the foregoing list of assumptions and factors is not exhaustive, and there may be other factors listed in other filings with securities regulators,

including factors set out in the Company's 2013 Annual MD&A under "Risk Management and Control Practices" and "Summary of Critical Accounting Estimates", which,

along with other filings, is available for review at www.sedar.com. The reader is also cautioned to consider these and other factors carefully and not to place undue

reliance on forward-looking statements. Other than as specifically required by applicable law, the Company does not intend to update any forward-looking statements

whether as a result of new information, future events or otherwise.

CAUTIONARY NOTE REGARDING NON-IFRS FINANCIAL MEASURES

This document contains some non-IFRS financial measures. Terms by which non-IFRS financial measures are identified include, but are not limited to, “operating

earnings”, “constant currency basis”, “premiums and deposits”, “sales”, and other similar expressions. Non-IFRS financial measures are used to provide management

and investors with additional measures of performance. However, non-IFRS financial measures do not have standard meanings prescribed by IFRS and are not

directly comparable to similar measures used by other companies. Please refer to the appropriate reconciliations of these non-IFRS financial measures to measures

prescribed by IFRS.

Page 3: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

Overview

Paul Mahon President & Chief Executive Officer

Great-West Lifeco, Great-West Life, London Life, Canada Life

Page 4: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

4

Q2 2014 Quarterly Information Package

Second Quarter Earnings Up 18% Year Over Year As Strong Top Line Growth

Continues to Generate Superior Fee Income Performance

Reported net earnings of $615 million in second quarter of 2014, or $0.616 per common

share. Net earnings include $8 million of Irish Life related restructuring costs. Excluding

these costs, earnings were $0.624 per common share

Earnings in second quarter up 18% from $521 million in Q2 2013

Earnings were a combination of strong and profitable top line growth, a 23% increase in

expected profit on in-force business, and continued experience gains based on a

diversified book of business

Irish Life generated very strong results, contributing $57 million to Lifeco’s earnings, up

from $52 million in the previous quarter

Assets Under Administration Support Strong Earnings Growth

At June 30 2014, total AUA were $805 billion, up 35% year over year

‒ The increase was due to a combination of organic growth in Canada and the

U.S., as well as a $118 billion contribution from Irish Life

Page 5: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

5

Q2 2014 Quarterly Information Package

Sales Up 30% Over Q2 2013

Strong sales performance this quarter was driven by Canada and Irish Life

– In Canada, sales of Individual Life Insurance increased by 19%, reflecting strong

participating life sales, while Wealth Management sales were up 15% driven by retail

investment funds and single premium group annuities

– Sales in Europe benefited from a $2.1 billion Irish Life contribution

– Putnam’s sales reached US$7.4 billion, up from US$6.4 billion in Q2 2013, reflecting a

43% increase in mutual fund sales. Positive net flows in the quarter were driven by

strong mutual fund flows of US$1.7 billion

Premiums and Deposits were $20.4 billion in quarter, up 33% year over year, driven by

strong sales and market-leading persistency, as well as a $2.4 billion contribution from

Irish Life

Page 6: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

6

Q2 2014 Quarterly Information Package

Strong Capital Position Supports Growth

228% MCCSR for The Great-West Life Assurance Company

Holding company cash at quarter end rose to approximately $700 million, reflecting

gross proceeds of $200 million from the issuance of 8 million perpetual preferred shares

Common shareholder dividend of $0.3075 per share

Book Value per Share of $16.04, up 19% year over year

Industry and Business Developments in the Quarter

On May 15th, the Canadian Actuarial Standards Board published the Standards of

Practice reflecting revisions to economic reinvestment assumptions used in the

valuation of insurance contract liabilities

– It is not anticipated to have a material impact on net earnings or capital

Louis Mannello Jr. joins Great West Financial as CFO effective August 11

Page 7: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

Lifeco Summary of Results

William W. Lovatt Executive Vice President & Chief Financial Officer

Great-West Lifeco

Page 8: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

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Q2 2014 Quarterly Information Package

$281 $332

$270 $294 $304

$73

$76

$56 $41 $69

$188

$189

$225 $264

$254

$-

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$531

$623 $592

$514 $583

Y/Y

17%

35%

(5%)

8%

C$mm EPS C$mm EPS C$mm EPS C$mm EPS C$mm EPS

Operating Earnings (1) $521 $0.548 $523 $0.527 $491 $0.491 $587 $0.587 $615 $0.616

Adjusted Operating Earnings (2) $531 $0.558 $583 $0.588 $514 $0.514 $592 $0.592 $623 $0.624

Y/Y

Constant Currency (3)$521 $518 $477 $552 $581 11%

Adjusted Operating Earnings

(C$MM)

Except earnings per share

Canada

Europe

U.S.

1) Operating Earnings exclude the impact of certain litigation provisions

2) Adjusted Operating Earnings are operating earnings that exclude Irish Life related acquisition and restructuring costs which are reported in the

Europe segment. Europe totals exclude $10mm in Q2/13, $60mm in Q3/13, $23mm in Q4/13, $5mm in Q1/14, and $8mm in Q2/14 (after-tax)

3) Constant Currency is based on Operating Earnings and translated to Canadian dollars at Q2/13 FX rates (US=1.02, £=1.57, €=1.34)

Quarterly totals include corporate operating earnings

Page 9: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

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Q2 2014 Quarterly Information Package

15.0%16.1%

(4.5%)

16.2%

23.7%

Lifeco EuropePutnamGreat-West Financial

Canada

ROE based on Operating Earnings was 14.3%. Over the past twelve months, Operating Earnings included

$96 million of Irish Life restructuring and acquisition related charges

Return on Equity – Adjusted Operating Earnings

(Trailing 4 Quarters)

(1)

(1) Great-West Financial includes U.S. Corporate

(2) Lifeco Average Allocated Equity includes $0.3 billion attributable to Lifeco Corporate

$15.4

$5.8 $2.1 $2.1 $5.1 Average

Allocated Equity

(C$bln)

(2)

Page 10: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

10

Q2 2014 Quarterly Information Package

$2.5 $2.4 $2.9 $3.2 $2.9

$2.5 $2.3

$5.6 $3.2

$2.4

$6.5 $8.7

$8.7

$10.0

$8.0

$0.9

$3.3

$4.8

$3.5

$2.8

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$21.9

$16.7

$12.5

Y/Y

30%

217%

14%

23%

$19.9

85%

86%

104%

80%

% of Budget

$16.2

81%(3%)

$5.3 $5.1 $5.4 $7.0

$5.8

$1.4 $1.7 $1.8

$1.8

$1.6

$6.5 $8.7 $8.7

$10.0

$8.0

$2.1

$4.5

$6.8

$5.1

$4.9

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$15.3

$20.4

$23.9

$22.6

$20.0

Y/Y

33%

140%

13%

9%

23%

94%

111%

101%

102%

80%

% of Budget

Canada Great-West Financial Europe

(C$BLN)

Putnam

(C$BLN)

22% $16.4 $21.2 $18.5 $15.2

Y/Y

$15.3 $19.7 $21.9 $22.5 $19.2

Y/Y

$12.5 25%

Constant Currency

New Annualized Premiums (Sales) Premiums & Deposits

Constant Currency

Page 11: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

11

Q2 2014 Quarterly Information Package

$316 $321 $330 $344 $356

$156 $163 $173 $185 $189

$193 $202 $222

$234 $247

$166

$269 $276

$296 $318

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$831

$1,110 $1,059

$1,001 $955

Y/Y

34%

92%

21%

13%

28%

107%

115%

105%

104%

104%

% of Budget

Fee Income

(C$MM)

$831 $940 $972 $994 $1,045

Y/Y

26%

Europe Putnam Great-West Financial Canada

Constant Currency

Page 12: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

12

Q2 2014 Quarterly Information Package

$313 $308 $332 $324 $318

$116 $126 $128 $131 $143

$189 $205 $238 $267 $234

$84 $155

$196 $186 $194 $61

$27

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$715

$904 $918 $926 $858

Y/Y

23%

102%

104%

109%

98%

106%

% of Budget

26%

24%

2%

131%

Pre-tax restructuring and acquisition expenses from the Irish Life acquisition were $63mm in Q3/13, of which $61mm were

operating expenses and $2mm were investment-related costs, $27mm in Q4/13, $5mm in Q1/14, and $10mm in Q2/14

Putnam included the following expenses from fair value adjustments on share based compensation: $9mm in Q3/13, $29mm in

Q4/13, $27mm in Q1/14, $1mm in Q2/14

Operating Expenses

(C$MM)

Y/Y

$715 $846 $900 $867 $857

20%

Canada Europe Putnam

Constant Currency

Great-West Financial

Restructuring Costs &

Acquisition Expenses

(pre-tax) Corporate

Page 13: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

13

Q2 2014 Quarterly Information Package

$154 $162 $165 $173 $174

$111 $150 $161 $170 $170

$149

$168 $185

$200 $200

$182

$225 $247

$263 $260

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$805 $806 $758

$705

$596

Y/Y

35%

43%

34%

53%

13%

Total Assets under Administration

(C$BLN)

$596 $710 $741 $761 $781

Y/Y

31%

Segregated Fund

Mutual Fund & Institutional

Other AUA

General Fund

Constant Currency

Page 14: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

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Q2 2014 Quarterly Information Package

Book Value per Share

Lifeco’s BVPS at June 30, 2014 was $16.04, up 19% year over year

$1.25 billion common share issuance added $0.57 to book value per share in Q3 2013

$13.82

$0.57

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$16.04

$13.48$14.39

$15.33$16.05

Page 15: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

Capital & Other

Garry MacNicholas Executive Vice-President, Actuarial and Risk

Great-West Lifeco

Page 16: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

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Q2 2014 Quarterly Information Package

202% 202% 202%203%

200% 200% 200%

204%205% 205%

201%

207%

210%

218%

221%

223%

230%

228%

190%

210%

230%

Q1 2010

Q2 2010

Q3 2010

Q4 2010

Q1 2011

Q2 2011

Q3 2011

Q4 2011

Q1 2012

Q2 2012

Q3 2012

Q4 2012

Q1 2013

Q2 2013

Q3 2013

Q4 2013

Q1 2014

Q2 2014

202% 202% 202%203%

200% 200% 200%

204%205% 205%

201%

207%

210%

218%

221%

223%

230%

228%

190%

210%

230%

Q1 2010

Q2 2010

Q3 2010

Q4 2010

Q1 2011

Q2 2011

Q3 2011

Q4 2011

Q1 2012

Q2 2012

Q3 2012

Q4 2012

Q1 2013

Q2 2013

Q3 2013

Q4 2013

Q1 2014

Q2 2014

2014

Regulatory Capital Ratios Remain Strong – Consolidated MCCSR

2010 2011 2012

Note: 2010 is reported under CGAAP

2013

233%

Adjusted MCCSR

MCCSR of 228% is a 2 point decrease from Q1 2014

The positive impact of strong earnings growth in the quarter was offset by the impact of

interest rate declines on capital requirements and normal growth of capital requirements

resulting from new business written

The continuing IAS19R pension accounting phase-in and in-quarter currency movements

were a combined headwind

Page 17: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

17

Q2 2014 Quarterly Information Package

For the three months ended June 30, 2014 Q2 2013

(C$MM) Canada U.S. Europe Corp Total Total

Expected profit on in-force business 302 107 242 (5) 646 527

Impact of new business 6 - (17) - (11) 13

Experience gains and losses 70 (6) 64 (1) 127 129

Management actions and changes in assumptions 32 - 4 - 36 22

Other - - (10) - (10) -

Earnings on surplus 4 17 10 1 32 26

Operating Earnings before tax 414 118 293 (5) 820 717

Taxes (86) (40) (42) 1 (167) (150)

Operating Earnings before non-controlling

interests & preferred dividends 328 78 251 (4) 653 567

Non-controlling Interests & Preferred Dividends (24) - (5) - (29) (32)

Operating Earnings - Common Shareholders

before adj. and Putnam 304 78 246 (4) 624 535

Putnam after-tax - (9) - - (9) (14)

Adjustments after-tax - - - - - -

Net Earnings - Common Shareholders 304 69 246 (4) 615 521

Great-West Lifeco – Source of Earnings

Ireland contributed 64 to expected profit, (27) to impact of new business, 9 to

experience gains, 6 to management actions and changes in assumptions, and 13 to

earnings on surplus, for the total earnings of 65 before tax and 57 after tax

Other of (10) represents restructuring and other costs related to the Irish Life acquisition

Page 18: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

18

Q2 2014 Quarterly Information Package

Expected Impact from the New Actuarial Standards

On May 15th, the Canadian Actuarial Standards Board published the revisions to the

Standards of Practice on economic reinvestment assumptions effective for Q4 reporting

The impact on adoption is anticipated as follows:

‒ An increase in the low end of the range of long term reinvestment interest rates

tested is expected to result in a liability release, primarily from Canadian business

where we are exposed to low interest rates on reinvestments in later durations

‒ New constraints on the recognition of non-fixed income investments are expected

to result in a liability increase

We are still considering potential changes to the scenarios tested in addition to those

prescribed, fine tuning the spread assumptions used in the above estimates and a

number of the more detailed implications of the Standards

The net impact of the above changes is expected to be positive to net earnings, with

approximately $50 million post-tax estimated impact in Q4 2014

As noted in our Financial Statements, the total provision for interest rates is sufficient to

cover a broader or more severe set of risks than the prescribed scenario minimums. As

a result, we anticipate the impact on net earnings sensitivity to changes in market factors

will not be material

Page 19: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

Invested Assets Update

Mark Corbett Executive Vice President & Chief Investment Officer

Great-West Lifeco

Page 20: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

20

Q2 2014 Quarterly Information Package

In-Quarter Developments

Credit Markets

Credit experience related to impairments and rating changes was positive in the

quarter

Q2 Q3 Q4 Total Q1 Q2 YTD

($ millions) 2013 2013 2013 2013 2014 2014 2014

Credit (impairments) / recoveries 3 (3) 8 11 5 15 20

Credit (downgrades) / upgrades (11) 3 9 2 (3) (9) (12)

Total Impact (8) - 17 13 2 6 8

Total Credit Impact on Shareholders’ Net Earnings

Page 21: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

21

Q2 2014 Quarterly Information Package

Invested Asset Composition*

Invested assets at June 30, 2014 were

$149.8 billion

Diversified high quality portfolio:

Bonds represent 71% of invested

assets (98% are investment grade;

82% rated A or higher)

Mortgage portfolio represents 14% of

invested assets, and is well diversified

by geography and property type.

Portfolio is well seasoned, with

minimal impairments; delinquencies >

90 days on non-impaired mortgages

are negligible

Stocks represent 5% of invested

assets, mostly Canadian publicly

traded

Investment Properties represent 3% of

invested assets (34% in Canada; 60%

in UK). Properties are unlevered; UK

properties benefit from long term lease

contracts

*Includes certain funds held by ceding insurers (carrying value of $10.6 billion).

Gov't Bonds29%

Corporate (37%) andSecuritized (5%)

Bonds

Conventional Mortgages

10%

Insured Residential and

Multi-family Mortgages3%

Non-Insured Residential Mortgages

1%

Stocks 5%

Investment Properties3%

Loans to

Policyholders5%

Cash & CD's

2%

Page 22: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

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Q2 2014 Quarterly Information Package

Lifeco Consolidated Bond Portfolio*

*Includes certain funds held by ceding insurers.

Governments Banks

Financial

Services

Other Corporate

and Securitized

% of Invested

Assets

$

(millions)

United States 5.0% 0.9% 2.3% 13.2% 21.4% 32,021

Canada 11.6% 1.0% 0.2% 8.4% 21.2% 31,689

United Kingdom 7.0% 1.5% 1.3% 8.0% 17.8% 26,708

Ireland 0.5% 0.0% 0.0% 0.0% 0.5% 739

24.1% 3.4% 3.8% 29.6% 60.9% 91,157

Eurozone (excluding Ireland)

Germany 1.6% 0.0% 0.1% 1.0% 2.7% 4,051

France 0.7% 0.5% 0.1% 0.4% 1.7% 2,553

Netherlands 0.5% 0.3% 0.1% 0.1% 1.0% 1,532

Italy 0.1% 0.0% 0.1% 0.2% 0.4% 505

Austria 0.3% 0.0% 0.0% 0.0% 0.3% 460

Spain 0.0% 0.2% 0.0% 0.1% 0.3% 385

Belgium 0.1% 0.0% 0.0% 0.1% 0.2% 336

Finland 0.2% 0.0% 0.0% 0.0% 0.2% 302

Luxembourg 0.0% 0.0% 0.0% 0.0% 0.0% 34

Portugal 0.0% 0.0% 0.0% 0.0% 0.0% 15

3.5% 1.0% 0.4% 1.9% 6.8% 10,173

Other Europe

Sweden 0.1% 0.2% 0.0% 0.1% 0.4% 699

Switzerland 0.0% 0.1% 0.1% 0.2% 0.4% 536

Norway 0.1% 0.1% 0.0% 0.2% 0.4% 506

Isle of Man 0.1% 0.0% 0.0% 0.0% 0.1% 114

Denmark 0.0% 0.0% 0.0% 0.0% 0.0% 82

Jersey 0.0% 0.0% 0.0% 0.0% 0.0% 61

0.3% 0.4% 0.1% 0.5% 1.3% 1,998

Asia Pacific

Australia 0.0% 0.4% 0.0% 0.3% 0.7% 1,034

Japan 0.0% 0.0% 0.0% 0.3% 0.3% 394

Singapore 0.1% 0.0% 0.0% 0.0% 0.1% 168

New Zealand 0.0% 0.0% 0.0% 0.1% 0.1% 135

Hong Kong 0.0% 0.0% 0.0% 0.0% 0.0% 42

0.1% 0.4% 0.0% 0.7% 1.2% 1,773

All Other 0.9% 0.0% 0.0% 0.1% 1.0% 1,521

Total % 28.9% 5.2% 4.3% 32.8% 71.2% 106,622

Total $ (millions) 43,229 7,956 6,375 49,062 106,622

Corporate and Securitized

Page 23: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

Canada

Dave Johnston President & Chief Operating Officer

Canada

Page 24: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

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Q2 2014 Quarterly Information Package

$1,029 $1,035 $1,112 $1,077 $1,122

$1,890 $1,852 $1,886 $1,900 $1,912

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

Y/Y

$2,919 $3,034 $2,998

$2,887

% of

Budget

$2,977 4% 100%

9% 101%

1% 99%

$108 $120

$144 $122 $125

$116

$136 $116

$147

$106

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

Y/Y

$224 $231

$260 $256

% of

Budget$269

3% 87%

16% 100%

(9%) 75%

Canada – Insurance

New Annualized Premiums (Sales) Premiums & Deposits

(C$MM) (C$MM)

Group Insurance Individual Insurance

Page 25: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

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Q2 2014 Quarterly Information Package

$992 $925 $1,050 $1,389

$1,159

$1,379 $1,266 $1,318

$1,577

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$2,736

$4,051

$2,368

Y/Y

15%

17%

103%

104%

% of

Budget

$2,371 $2,191 $1,596

$1,066

14% 96%

$1,712 $1,607

$2,033 $2,291

$1,958

$611 $526

$559

$642

$715

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$2,673

$2,933

$2,592

Y/Y

15%

17%

14%

110%

123%

106%

% of

Budget

$2,323

$2,133

Canada – Wealth Management

New Annualized Premiums (Sales) Premiums & Deposits

(C$MM) (C$MM)

Group Retirement Services Individual Wealth Management

Wealth Management had positive net cash flows of $290 million in quarter

Q1 2014 Premiums & Deposits include the conversion of certain Pension Plan assets into a segregated fund product

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26

Q2 2014 Quarterly Information Package

$229 $235 $243 $251 $262

$38 $36 $35

$38 $38

$49 $50 $52

$55 $56

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$356 $344

$330 $321 $316

Y/Y

14%

13%

103%

104%

% of Budget

114%14%

0% 100%

Canada – Fee Income

ASO Other Segregated Funds (C$MM)

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27

Q2 2014 Quarterly Information Package

$114 $114 $117 $125 $116

$89 $86 $98 $87 $88

$100 $98 $107 $108

$103

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$318 $324 $332

$308 $313

Y/Y

(1%)

2%

2%

95%

98%

98%

% of Budget

3% 100%

Canada – Operating Expenses

Group Insurance

Individual Insurance

Wealth Management

Corporate

Note: Operating expenses exclude the impact of certain litigation items in Q4 2013

(C$MM)

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28

Q2 2014 Quarterly Information Package

$118 $115 $97 $109 $92

$71 $102

$73 $69 $97

$90

$114

$93 $105

$113

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$304 $294

$270

$332

$281

Y/Y

37%

(22%)

8%

129%

89%

103%

% of Budget

104%26%

Canada – Operating Earnings

Group Insurance

Individual Insurance

Wealth Management

Corporate

(C$MM)

Page 29: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

United States

Robert Reynolds President & Chief Executive Officer

Great-West Lifeco U.S.

Page 30: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

30

Q2 2014 Quarterly Information Package

$1,111

$1,317 $1,245 $1,198

$993

$274

$326 $428 $446

$472

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$1,385 $1,465

$1,644 $1,673 $1,643 Y/Y

(11%)

72%

6%

86%

133%

97%

% of Budget

$1,495 $1,519

$2,777

$1,877 $1,323

$685 $406

$2,024

$477

$337

$273 $259

$423

$390

$458

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$2,238 $2,206

Y/Y

$2,478

$2,897

$5,329

(51%)

(12%)

67%

66%

% of Budget

68% 131%

(10%) 78%

P/NP

Great-West Financial – Sales and Premiums & Deposits

(US$MM) (US$MM)

Sales Premiums & Deposits

401(k) Individual Markets Retirement Services Individual Markets Institutional

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31

Q2 2014 Quarterly Information Package

$12 $13 $13 $13 $14

$77 $81 $86 $89 $91

$44 $43

$42 $45 $45

$20 $17 $24

$22 $23

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$153

Y/Y

17%

$173 $169 $165

$154

13%

18%

2%

15%

100%

101%

100%

105%

105%

% of Budget

Administrative Fees (all non-variable)

Great-West Financial – Fee Income

Variable Asset Charges Variable Asset Fees

Individual Market Fees

(US$MM)

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32

Q2 2014 Quarterly Information Package

$95 $101 $101 $100 $107

$16 $18 $18 $17

$21

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$114

13%

$131

$119 $122 $121

31%

104%

111%

% of BudgetY/Y

15% 105%

Great-West Financial – Operating Expenses

Retirement Services Individual Markets Corporate (US$MM)

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33

Q2 2014 Quarterly Information Package

$43 $42 $44 $42 $36

$43 $40 $32 $44

$36

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$85

Y/Y

(16%)

(16%)

$71

$85

$77 $83

(16%)

97%

106%

101%

% of Budget

Great-West Financial – Operating Earnings

Retirement Services Individual Markets Corporate (US$MM)

Page 34: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

34

Q2 2014 Quarterly Information Package

Putnam – AUM & Flows

Mutual Funds Institutional

In-Qtr Avg.

AUM

(US$BLN)

$66.5 $70.8$76.8 $80.7 $84.7

$67.2$70.0

$72.8$72.7

$73.9

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Sales Redemptions Market Q2 2014

Putnam AUM Flows

$133.7

$158.6($3.2)$1.7 $153.4

$149.6

$140.8 $5.7 ($4.0) $2.3

$2.7

$150.4 $154.5$145.6$138.8$135.8

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35

Q2 2014 Quarterly Information Package

$141 $147 $157 $158 $168

$36 $37

$38 $39 $40

$11 $10

$11 $12 $13

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$189

$227

$212 $211

$195

20%

11%

19%

100%

98%

99%

18% 100%

Y/Y% of

Budget

Putnam – Fee Income

Underwriting & Distribution Fees Performance Fees

Service Fees Investment Management Fees (US$MM)

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36

Q2 2014 Quarterly Information Package

Income Taxes

Fee & Net Inv Income

Expenses

Operating Margin (Pre-tax)

$211 $175 $182 $187 $181

($203)($193)

($181) ($193) ($186)

3.8%

(10.3%)

0.5%

(3.2%) (2.8%)

(35%)

(25%)

(15%)

(5%)

5%

15%

25%

35%

$(300)

$(200)

$(100)

$-

$100

$200

$300

Op

era

ting

Ma

rgin

Co

re E

arn

ing

s (U

S$

mm

)

Putnam Net Earnings - Core Earnings

Income Taxes Expenses Fee & Net Inv. Income Operating Margin (Pre-tax)

$3

($2)($4)

$0

($12)

% of Budget

92%

98%

Core Earnings ($4) $0 $8 ($13) $4

$193 $201 $228 $217 $240

($199)($200) ($214) ($228) ($230)

(3.1%)

0.5%

6.1%

(5.1%)

(35%)

(25%)

(15%)

(5%)

5%

15%

25%

35%

$(300)

$(200)

$(100)

$-

$100

$200

$300

Op

era

ting

Ma

rgin

Co

re E

arn

ing

s (U

S$

mm

)Putnam Net Earnings - Core Earnings

Income Taxes Expenses Fee & Net Inv. Income Operating Margin (Pre-tax)

% of Budget

104%

101%

% of Budget

% of Budget

104%

101%

% of Budget

% of Budget

104%

101%

% of Budget

4.2%

% of Budget

104%

101%

% of Budget

$141 $147 $157 $158 $168

$36 $37

$38 $39 $40

$11 $10

$11 $12 $13

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$189

$227

$212 $211

$195

20%

11%

19%

100%

98%

99%

18% 100%

Y/Y% of

Budget

Putnam – Core Earnings

(US$MM)

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37

Q2 2014 Quarterly Information Package

Core Earnings (After-tax) Financing Expenses Other

Note: Putnam’s contribution included the following expenses from fair value adjustments on share based compensation: US$7mm in Q3/13,

US$22mm in Q4/13, US$21mm in Q1/14, US$1mm in Q2/14. Beginning in Q2/14 a transition to equity accounting was made for share

based compensation

($4)

$8

($13)

$4

($7)

($7)

($8)

($7)

($3)

($10)

($25)

($27)

($5)

Putnam Net Earnings - Contribution to Lifeco EarningsCore Earnings Financing Expenses Other

($48)

($8)

($24)

($9)

($14)

$141 $147 $157 $158 $168

$36 $37

$38 $39 $40

$11 $10

$11 $12 $13

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$189

$227

$212 $211

$195

20%

11%

19%

100%

98%

99%

18% 100%

Y/Y% of

Budget

Putnam – Contribution to Lifeco Earnings

(US$MM)

Page 38: For Analysts and Investors Q2 2014 - Great-West Lifeco Analysts and Investors Q2 2014 2 Q2 2014 Quarterly Information Package CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

Europe

Arshil Jamal President & Chief Operating Officer

Europe

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39

Q2 2014 Quarterly Information Package

$756 $804 $851 $816 $604

$133

$2,495

$3,922

$2,690

$2,210

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$2,814

$3,506

$4,773

$3,299

(20%)

217%

1562%

86%

55%

102%

% of BudgetY/Y

$889

$953 $908 $926 $961 $873

$300

$2,862

$4,296

$3,146

$2,619

$799

$736

$1,538

$977

$1,446

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$2,057

$4,944 $5,089

$6,767

$4,511

Y/Y

140%

773%

(8%)

81%

111%

100%

68%

269%

% of Budget

Europe – Sales and Premiums & Deposits

Sales Premiums & Deposits

(C$MM) (C$MM)

Note: Consolidated totals include Europe corporate

Europe’s sales in Q2 2014 included a $2.1 billion contribution from Irish Life

Irish Life added $2.4 billion to P&D in Q2 2014

180% $3,207 $4,461 $3,088 $2,489

Y/Y

$2,057 $4,393 $6,381 $4,527 $4,443

Y/Y

$889 116%

Constant Currency Constant Currency

UK/Isle of Man Ireland/Germany Reinsurance

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40

Q2 2014 Quarterly Information Package

$60 $71 $55 $64 $78

$95

$183 $210 $222

$229

$11

$11 $10

$10

$11

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$318

$269

92%

141%

30%

0%

115%

109%

134%

127%

$166

$296 $276

Y/Y% of

Budget

Europe – Fee Income

Note: Consolidated totals include Europe corporate

UK/Isle of Man Ireland/Germany Reinsurance

Europe’s fee income in Q2 2014 included a $153 million contribution from Irish Life

$166 $263 $258 $261 $281

Y/Y

69%

Constant Currency

Corporate (C$MM)

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41

Q2 2014 Quarterly Information Package

$38 $40 $47 $43 $49

$33

$103

$132 $129

$129

$11

$10

$13 $11

$13

$7

$61

$27

$5

$10

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$91

$204 $191

$223 $216

124%

18%

291%

29% 108%

107%

102%

104%

Y/Y% of

Budget

Europe – Operating Expenses

UK/Isle of Man Ireland/Germany

Reinsurance Corporate

Restructuring Costs

& Acquisition

Expenses (pre-tax)

Note: Pre-tax restructuring and acquisition expenses from the Irish Life acquisition were $63mm in Q3/13, of which $61mm were operating expenses and $2mm were investment-

related costs, $27mm in Q4/13, $5mm in Q1/14, and $10mm in Q2/14. In addition, in 1H 2013 Europe’s segment incurred $11 million of pre-close acquisition expenses

$91 $210 $208 $170 $180

Y/Y

98%

Constant Currency

(C$MM)

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42

Q2 2014 Quarterly Information Package

Integration activities are expected to result in an annual reduction of Irish Life related

operating costs by €40 million

‒ From July 19, 2013 to June 30, 2014 Lifeco achieved €28.1M in annualized

synergies, or 70% of the expected total

52% of the expected €60 million restructuring costs have been incurred

‒ In Q2 2014 Lifeco incurred €5.3 million ($7.9 million) of Irish Life related restructuring

costs

‒ From July 19, 2013 to June 30, 2014, Lifeco incurred €31.4 million ($44.1 million) of

Irish Life and Canada Life Ireland restructuring costs, or 52% of the expected €60

million total

Irish Life contributed $57 million to Lifeco’s Q2 earnings, up from $52 million in Q1 2014.

From July 19, 2013 to June 30, 2014 Irish Life contributed $194 million to Lifeco’s net

earnings

Note: C$/€ exchange rate of €=1.50 for Q2 2014, €=1.51 for Q1 2014, €=1.43 for Q4 2013, and €=1.38 for Q3 2013

Irish Life Update: Expected Synergies and Restructuring Costs Are On Track

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43

Q2 2014 Quarterly Information Package

$107 $82

$126 $137 $114

$11 $52

$40

$63 $70 $70

$57

$63

$63 $72

($62)($27)

Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014

$246 $259

$202

$129

7% 105%

$178

Y/Y

38%

3%

120%

124%

% of Budget

536% 149%

Europe – Consolidated Operating Earnings

$178 $124 $190 $227 $217

Y/Y

22%

Constant Currency

UK/Isle of Man Ireland/Germany Reinsurance Corporate (C$MM)

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44

Q2 2014 Quarterly Information Package

Macro Economic Environment

Equity Markets

S&P TSX S&P 500 FTSE 100

Close Average Close Average Close Average

Q2 2014 15,146 14,674 1,960 1,900 6,744 6,762

Q1 2014 14,335 13,983 1,872 1,835 6,598 6,681

Q4 2013 13,622 13,262 1,848 1,770 6,749 6,615

Q3 2013 12,787 12,627 1,682 1,673 6,462 6,530

Q2 2013 12,129 12,377 1,606 1,610 6,215 6,442

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45

Q2 2014 Quarterly Information Package

Interest Rates

Canada United States United Kingdom

10 Year

Gov’t

A

Rated

Corporate

Spread(1)

10 Year

Gov’t

A

Rated

Corporate

Spread(1)

10 Year

Gov’t

A

Rated

Corporate

Spread(1)

Q2 2014 2.24% 1.03% 2.53% 0.83% 2.67% 0.78%

Q1 2014 2.46% 1.19% 2.72% 1.07% 2.74% 1.13%

Q4 2013 2.76% 1.33% 3.03% 1.19% 3.02% 1.12%

Q3 2013 2.54% 1.40% 2.61% 1.27% 2.72% 1.13%

Q2 2013 2.44% 1.35% 2.49% 1.33% 2.44% 1.40%

(1) Credit spread over 10 year government benchmark yield for 10 year bonds of A rated corporate issuers

Macro Economic Environment

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46

Q2 2014 Quarterly Information Package

Macro Economic Environment

Currency

Income & Expenses Balance Sheet

US$ £ € US$ £ €

Q2 2014 1.09 1.84 1.50 1.07 1.83 1.46

Q1 2014 1.10 1.83 1.51 1.11 1.84 1.52

Q4 2013 1.05 1.70 1.43 1.06 1.76 1.47

Q3 2013 1.04 1.61 1.38 1.03 1.66 1.39

Q2 2013 1.02 1.57 1.34 1.05 1.60 1.37

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Questions