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Foodcorp/Design Indaba Creative Briefs Foodcorp/Design Indaba Creative Briefs 2011

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Foodcorp/Design  Indaba  Creative  Briefs    

 

 

 

 

 

 

 

Foodcorp/Design  Indaba      

Creative  Briefs  

 

2011    

 

 

 

 

 

 

 

Foodcorp/Design  Indaba  Creative  Briefs    

 

 

 

   

 

 

Foodcorp/Design  Indaba  Creative  Briefs    

 

CLIENT:   Foodcorp    BRIEF  NAME:   OUMA  Rusks  BRIEFING  DATE:   Written  brief  REQUIRED:   • Creative  big  idea    

-­‐  Thinking/strategy  explained  -­‐  Visual  execution  

• Visual  and/or  auditory  execution  of  creative  idea  across  a  range  of  different  mediums;  -­‐  ATL  (TV,  outdoor,  radio)  -­‐  BTL  (packaging  (within  current  parameters),  in-­‐store  POS,  promotion)  

• Packaging:  revamp/blue  sky  BUDGET:   N/A    BACKGROUND:  Ouma  is  an  iconic  South  African  brand  synonymous  with  biltong  and  Mrs  Ball’s  Chutney.    It  all  began  in  the  year  1939  in  the  small  Eastern  Cape  town  of  Molteno.  The  effects  of  the  Great  Depression  had  brought  many  communities  to  their  knees.  It  was  at  this  time  that  Ouma  Greyvensteyn  and  her  friends  attended  a  church  meeting  where  ways  in  which  to  help  mission  work  were  discussed.    Like  in  the  gospel,  the  women  were  given  half-­‐a-­‐crown  each  to  use  their  talents  to  generate  income  with  which  to  further  mission  work.  Using  just  one  half-­‐crown,  her  time-­‐honoured  family  recipe  and  her  home  cooking  talents,  Ouma  Greyvensteyn  baked  her  rusks  to  sheer  perfection.  She  sold  her  rusks  to  the  visiting  farmers’  wives  in  the  community  and  within  days,  orders  were  pouring  in  for  Ouma’s  delicious  rusks.    And  so  from  these  humble  beginnings  of  a  half  crown  venture,  Ouma  emerged  as  South  Africa’s  most  famous  baker.    Orders  were  soon  received  from  as  far  a  field  as  Johannesburg  and  Ouma’s  husband,  Thys,  became  known  as  Thys  Beskuitjies  amongst  the  locals  of  the  Stormberg.    Incidentally  he  also  held  the  position  of  Mayor  of  Molteno  for  21  years.          Ouma  Greyvensteyn  remained  personally  involved  in  the  operation  for  many  years.  She  was  a  remarkable  person  who  since  her  younger  years  had  actively  participated  in  Molteno’s  cultural  and  art  activities.    Her  dream  of  a  large  rusk  factory  with  oven  chimneys  seen  against  the  horizon  later  became  a  reality  and  today,  having  expanded  extensively  from  its  humble  beginnings,  the  Ouma  factory  is  still  situated  on  the  farm  Friedenheim,  just  outside  Molteno,  currently  employing  around  100  full  time  staff,  working  24  hours  a  day  in  three  8-­‐hour  shifts.      Though  Ouma  Greyvensteyn  lived  to  the  ripe  old  age  of  98  and  passed  away  in  1989,  her  name  lives  on  in  thousands  of  households.    Ouma  is  a  true  South  African  icon,  it  is  adored  locally  and  eagerly  sought  after  by  South  Africans  living  abroad,  Ouma  Rusks  are  so  entrenched  in  our  national  culture  that  in  another  60  years  we  will  probably  still  be  saying:  “Dip  ‘n  Ouma,  dip  ‘n  Ouma.”    Consumers  have  many  more  choices  today  than  they  had  a  few  years  ago  as  a  result  of  the  introduction  of  muffins,  health  energy  count  lines  like  jungle  bars  and  the  like,  and  as  a  result  although  Ouma  (rusks)  is  top  of  mind  when  consumers  are  questioned  specifically  about  the  rusk  category,  they  are  not  top  of  mind  at  a  broader  level.  This  is  because  Ouma  currently  dominates  the  relatively  small  rusk  category  (valued  at  nearly  R300  million)  compared  with,  for  example  biscuits,  which  is  valued  well  ahead  of    R2  billion.    We  need  to  bring  Ouma  back  into  South  Africans’  lives  every  day.  

Foodcorp/Design  Indaba  Creative  Briefs    

 Ouma  range  includes  the  following:    

   BUSINESS  CHALLENGE    

• Our  challenge  is  to  build  top  of  mind  awareness.  • To  ensure  that  South  Africans  consider  Ouma  rusks  as  the  perfect  way  to  fill  the  morning  gap  

every  day.  • Overcome  seasonality  –  although  Ouma  is  closely  associated  with  hot  beverages  (perhaps  as  a  

result  of  the  “Dip  ‘n  Ouma”  campaign  of  old)  the  sales  of  which  are  not  overly  seasonal,  our  sales  peak  in  winter.  

• Communication  must  be  relevant  to  South  Africans’  lives.        ADVERTISING/COMMUNICATION  OBJECTIVES    

• Awareness:    Ouma  dominates  the  Rusk  category  and  is  the  most  familiar  brand  of  rusks  even  amongst  non-­‐users;  the  challenge  is  to  make  rusks  more  top  of  mind,  as  it  is  a  typical  South  African  product.  

• Drive  consideration:    “Ouma  is  the  best  way  to  fill  the  gap  with  all  hot  beverages  when  I  wake  up  in  the  morning.”  

• Purchase  behaviour.  

Foodcorp/Design  Indaba  Creative  Briefs    

Ouma  should  be  on  everyone’s  shopping  list.    Ouma  Rusks  are  a  necessity  like  coffee  and/or  tea  is  for  the  grocery  cupboard.  

• Ouma  communication  must  be  relevant  and  appeal  to  all  South  Africans,  whilst  leveraging  the  strength  of  Ouma’s  heritage.  

 COMPETITIVE  SET    

• Primary:  Bokomo  and  DOB  Rusks,  Tuisnywerheid  gebak  and  other  gap  fills  that  are  ‘dunkable’.  • Bokomo  partnered  Douwe  Egbert  coffee  with  the  message  that  Bokomo  Rusks  are  delicious  for  

breakfast  or  late  night  snacks,  and  are  perfect  for  crunching  or  dunking  into  your  favourite  hot  drink.    

 Ouma  also  competes  with  a  broader  range  of  products  including  biscuits,  breakfast  bars,  and  even  bread  (some  of  our  consumers  start  their  day  with  a  cup  of  coffee  and  a  few  slices  of  bread).            TARGET  AUDIENCE    

• Working  females  with  a  family  • Age  24-­‐49  • Our  consumers  are  currently  more  affluent  falling  into  the  higher  LSM  7-­‐9  but  this  is  as  a  result  

of  a  price  barrier  with  the  entry  price  into  this  brand  being  at  around  R17,  which  is  costly  when  compared  to,  for  example  muffins,  which  can  be  bought  in  singles,  breakfast  bars,  bread  etc.  

• Our  consumers  have  a  traditionalist  mindset.    Their  traditions  and  values  are  important  to  them.  • They  have  a  strong  sense  of  community.      • In  terms  of  race,  research  tells  us  there  are  four  black  consumers  for  every  one  white  Ouma  rusk  

user.    Although  we  are  over  represented  amongst  white  consumers  and  well  under-­‐represented  amongst  black  consumers  relative  to  the  population  profile.    It  is  important  not  to  confuse  our  target  audience  with  our  brand  identity,  which  is  for  obvious  reasons  explained  in  the  background  as  white  and  Afrikaans.  

 INSIGHT    

• In  a  plastic,  fast-­‐paced  world,  I  want  to  remain  in  touch  with  my  traditions  and  values,  so  I  am  looking  for  brands  that  provide  this  in  a  unique  and  authentic  South  African  way.  Consumer  quote:  “If  I  was  overseas  I  would  want  someone,  if  they  send  me  a  package,  to  send  me  Ouma  rusks  in  my  package.  Ja  it's  like  Mrs  Ball’s  Chutney.”  

• Ouma  makes  you  feel  content  and  at  peace  with  yourself.    It  gives  a  homely  feeling  and  a  sense  of  security  and  belonging  (family  &  tradition).  Ouma’s  heritage,  which  is  steeped  in  Afrikaans  history  and  tradition,  does  not  cause  negativity  towards  the  brand.  There  is  overall  buy-­‐in  to  the  message  created  by  Ouma  Greyvensteyn  because  she  was  resourceful  (entrepreneurial)  and  cared  for  the  community  by  creating  employment.  

• Although  Ouma  is  mostly  eaten  in  the  morning  (early  breakfast  snack)  it  is  also  eaten  at  other  times  throughout  the  day,  mostly  at  home.  

• Dipping  is  very  much  part  of  the  Ouma  (rusk)  ritual.  In  one  study  it  was  found  that  58%  dipped  their  rusk,  whilst  38%  actually  soaked  their  rusk  in  tea/coffee.  Only  9%  enjoy  their  rusks  dry.  

 WHAT  WE  WANT  THEM  TO  DO  We  want  our  target  audience  to  wake  up  to  an  Ouma  every  morning.  

 

Foodcorp/Design  Indaba  Creative  Briefs    

 

 

Foodcorp/Design  Indaba  Creative  Briefs    

 

 

 

 

   

 

 

 

 

Foodcorp/Design  Indaba  Creative  Briefs    

 

CLIENT:   Foodcorp    BRIEF  NAME:   Yum  Yum  Peanut  Butter  BRIEFING  DATE:   Written  brief  REQUIRED:   • Creative  big  idea    

-­‐  Thinking/strategy  explained  -­‐  Visual  execution  

• Visual  and/or  auditory  execution  of  creative  idea  across  a  range  of  different  mediums;  -­‐  ATL  (TV,  outdoor,  radio)  -­‐  BTL  (packaging  (within  current  parameters),  in-­‐store  POS,  promotion)  

• Packaging:  revamp  /  blue  sky  BUDGET:   N/A    BACKGROUND:  Yum  Yum  holds  a  strong  number  two  position  within  the  peanut  butter  category  with  a  30%  share,  competing  against  Black  Cat  who  holds  a  40%  share.    This  share  position  is  continuously  improving  and  we  continue  to  erode  Black  Cat’s  consumer  base,  encouraging  consumers  to  switch  to  our  brand.          Yum  Yum  has  continuously  innovated  ahead  of  competing  brands  being  the  first  to  offer  peanut  butter  in  a  consumer  (child)  friendly  plastic  jar  in  2005.    At  the  same  time  Yum  Yum  was  the  only  brand  offering  variety  beyond  smooth  and  crunchy  peanut  butters.    In  2008  a  major  investment  in  plant  and  machinery  ensured  the  delivery  of  a  world-­‐class  peanut  butter  that  is  texturally  superior  to  the  better-­‐known  Black  Cat  brand.  Also  in  2008,  Yum  Yum  introduced  a  bright  and  bold  shrink  sleeve,  which  ensured  a  more  influential  presence  on  shelf.    Yum  Yum  range  includes  the  following:  

     BUSINESS  CHALLENGE    

• Secure  category  leadership.  • Hold  the  position  of  most  innovative  peanut  butter.  

Foodcorp/Design  Indaba  Creative  Briefs    

 ADVERTISING/COMMUNICATION  OBJECTIVES    

• Drive  top  of  mind  awareness.    • Continue  to  drive  consideration  against  our  textural  benefit  –  “Yum  Yum  is  so  deliciously  smooth  

it  melts  in  your  mouth.”  • Encourage  trial  amongst  non-­‐users  to  demonstrate  our  textural  benefit.  • Encourage  loyalty  amongst  non-­‐loyal  consumers.  • Build  our  total  brand  value  proposition  beyond  the  simple  textural  USP  to  include  the  broader  

brand  personality.    COMPETITIVE  SET    

• Primary:  Black  Cat  and  Own  brand  peanut  butter.    • Black  Cat  hero  positioning.    

 Yum  Yum  also  competes  with  a  broader  range  of  spreads  and  sandwich  fillings  including  cheese  spreads,  meat  spreads  and  cold  meats,  fish  spreads,  chocolate  spreads  and  jam.            TARGET  AUDIENCE    

• Young  black  moms,  LSM  5-­‐6,  urban  &  peri-­‐urban.  • Attitude  to  food:  food  is  an  expression  of  love,  they  embrace  cooking  as  part  of  their  nurturing  

role/identity,  they  take  pleasure  in  providing  for  loved  ones.  • Their  approach  to  life:  confident,  ambitious,  optimistic,  determined,  progressive,  embracing  

others.      • Their  focus:  family  first  and  foremost,  to  be  a  great  mother,  positively  impacting  the  lives  of  

others,  financial  independence,  increased  standards  of  living,  a  secure  future  for  themselves  and  for  others,  health  and  safety,  longevity.      

• Their  fears  and  concerns:  finances,  the  economy  and  its  uncertainty,  crime,  finding  some  time  for  themselves.      

• Economic  downturn  behaviour:  will  cut  back  somewhat  on  frequency  and  quantity  and  will  emphasise  value.    

 INSIGHT    

• Even  when  times  are  tough  it  is  important  for  me  to  bring  affordable  pleasures  to  my  kids  everyday  by  making  bread  taste  more  delicious.  

 WE  WANT    Consumers  to  choose  Yum  Yum  over  the  more  established  peanut  butter  brand.  

       

Foodcorp/Design  Indaba  Creative  Briefs    

 

 

 

   

 

 

 

 

 

 

Foodcorp/Design  Indaba  Creative  Briefs    

 

CLIENT:   Foodcorp    BRIEF  NAME:   Glenryck  Pilchards  BRIEFING  DATE:   Written  brief  REQUIRED:   • Creative  big  idea    

-­‐  Thinking/strategy  explained  -­‐  Visual  execution  

• Visual  and/or  auditory  execution  of  creative  idea  across  a  range  of  different  mediums;  -­‐  ATL  (TV,  outdoor,  radio)  -­‐  BTL  (packaging  (within  current  parameters),  in-­‐store  POS,  promotion)  

• Packaging:  revamp  /  blue  sky  BUDGET:   N/A    BACKGROUND:  Glenryck  participates  in  the  pilchard  category  competing  primarily  against  Lucky  Star  and  Saldanha,  although  there  are  a  large  number  of  other  participants.  Pilchards  compete  against  other  proteins  such  as  chicken,  meat  and  even  beans  and  are  positioned  as  an  affordable  source  of  protein.  The  affordable  association  has  resulted  in  a  lack  of  brand  status  for  the  players  within  this  segment.  The  pilchard  category  is  restricted  by  yearly  fishing  quotas  that  are  determined  by  the  fishing  authorities  and  in  most  instances  demand  substantially  exceeds  supply  with  the  result  that  the  stock  is  mostly  allocated  to  customers.    Lucky  Star  owns  the  biggest  quota,  and  as  a  result  is  the  biggest  player  dominating  with  around  50%  share,  followed  by  Glenryck  with  20%  and  then  Saldanha.        Glenryck  offers  a  very  limited  range  including  pilchards  in  either  a  tomato  sauce  or  a  chilli  sauce.  Pack  sizes  include  425g,  215g  and  155g.  Lucky  Star  has  extended  their  brand  into  adjacent  segments  such  as  tuna,  mackerel  and  middle  cut,  and  Saldanha  also  offers  a  range  that  extends  beyond  pilchards.    

   Historically  there  is  little  differentiation  between  the  pilchard  brands.  In  the  past  the  brands  fell  into  one  stable  and  there  was  no  intrinsic  difference  between  the  brands.  The  little  differentiation  that  exists  is  based  on  availability,  with  Lucky  Star  being  the  most  available  given  the  largest  quotas,  cues  

Foodcorp/Design  Indaba  Creative  Briefs    

communicated  by  packaging  and  the  tonality  of  communication.  In  the  case  of  Lucky  Star  this  has  been  mostly  print  and  outdoor  (branded  buses)  communications  and  is  fairly  consistent.        In  more  recent  years,  Lucky  Star  has  broadened  it  supply  base  by  sourcing  fish  from  international  markets.    This  has  resulted  in  Lucky  Star  bringing  stock  in  from  as  far  afield  as  Thailand.    In  2010/2011  in  particular  we  saw  an  influx  of  products  on  South  African  shelves  despite  no  increase  in  the  TAC.  This  resulted  in  much  trading  (or  price  discounting)  as  customers  chose  to  support  the  brand  leader  taking  large  quantities  of  Lucky  Star.    At  Foodcorp’s  Fishing  Division  we  have  made  a  decision  to  source  all  our  pilchards  locally  offering  Glenryck  a  unique  opportunity  for  product  differentiation.  A  local  source  means  Glenryck  pilchards  will  never  be  frozen  in  the  process.    They  are  caught,  stored  on  our  boats  within  refridgerated  seawater,  unloaded  and  processed  quickly  at  our  canning  facility  on  the  west  coast.        So  in  short:  

• Supply  is  usually  limited  as  a  result  of  the  TAC,  which  means  one  cannot  easily  increase    volume  share.  

• Historic  lack  of  intrinsic  differentiation  –  “fish  is  fish”.  • Category  has  low  status  –  “affordable  protein”.    • One  strong  dominant  player  –  due  to  availability  (historically  had  the  largest  quota)  with  a  

strong  emotional  positioning  (ing’shaya  ngaphakathi,  which  translated  means  “it  hits  the  spot  inside”)  with  continued  consistent  support  for  the  brand  across  many  mediums.  

• Recent  opportunity  for  product  quality  differentiation  for  Glenryck.    

   THE  ROLE  OF  THE  CATEGORY:    Who  is  the  pilchard  consumer?  The  primary  purchaser  is  the  single  mom  with  her  family  of  children  that  are  all  of  school  going  age.    Our  mom  is  often  the  breadwinner  working  as  a  domestic  worker,  in  catering,  as  a  waiter  or  as  an  admin  clerk,  or  she  is  unemployed  and  living  on  a  social  grant  from  the  government.  Her  family  can  be  quite  large.  There  is  a  strong  and  very  emotionally  rich  ‘family’  undercurrent,  which  suggests  that  pilchards  bring  the  family  together  (soul  food).    

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Consumers  are  the  complete  family  (mom,  dad,  children  and  extended  family).  Mom  can  feed  her  entire  family  from  one  tin  of  pilchards,  it  really  stretches  and  she  loves  the  health  and  convenience  offered  by  the  product.    Other  consumer  groups  include  men  who  do  manual  work  such  as  mining  or  construction,  who  eat  pilchards  straight  from  the  can  with  bread  as  a  lunchtime  meal.      Child-­‐headed  households  also  make  use  of  pilchards  on  a  regular  basis.  Driven  by  the  cost  and  convenience  as  well  as  that  a  little  goes  a  long  way.      All  users  emphasise  the  convenience,  affordability  and  stretch  of  the  product  as  key  category  attributes.    Where  do  consumers  enjoy  using  pilchards?  Pilchards  are  mostly  eaten  at  home  for  everyday  meals  as  well  as  for  special  occasions.  The  convenience  in  terms  of  ease  of  use,  storage  and  preparation  is  pervasive.  Pilchards  can  be  eaten  hot  or  cold  and  as  no  cooking  is  required  are  often  eaten  out  of  the  home  as  a  convenience  meal  with  bread.    What  does  the  consumer  use  pilchards  for?  Pilchards  are  extremely  versatile  and  are  used  in  a  wide  range  of  different  meals.  Mom  uses  pilchards  to  make:  

• Sishebo  (a  fish  stew  which  includes  curry,  vegetables  and  potatoes)  served  on  rice,  pap,  samp  and  bread;  

• Curry  fish  cakes  served  with  the  tomato  from  the  tinned  fish  or  mayonnaise;  • Straight  from  the  tin  on  bread  or  a  fish  sandwich  to  school  or  work;  • Fish  salads  with  either  beetroot  and  mayonnaise  or  cooked  cabbage;  • Pies,  fish  bakes  and  quiche  type  dishes  are  also  very  popular.  

 Why  does  the  consumer  use  pilchards?      

• Functional:  Affordability  is  a  key  driver  as  is  convenience.    When  mom  gets  home  from  work  in  the  evenings  it’s  quick  and  easy  to  prepare  a  healthy,  substantial  meal  for  her  family.    The  Glenryck  tin  is  easy  to  open  with  its  easy  opening  can.  Pilchards  can  be  eaten  even  if  there  is  no  electricity  as  in  some  of  the  informal  settlements.  In  terms  of  affordability,  a  key  driver  is  stretch;  one  tin  of  pilchards  can  feed  an  entire  family.  Although  there  is  an  awareness  of  the  health  attributes  of  pilchards  (Omega  3/  fatty  acids,  vitamins  and  proteins),  a  detailed  understanding  of  the  benefits  is  unclear.  Moms  know  that  pilchards  are  healthy  and  nutritious  for  the  entire  family  as  well  as  being  filling.  In  short,  pilchards  are  a  versatile  product  that  can  be  used  for  different  occasions  and  different  recipes.  

• Emotional:  Although  brands  within  the  category  lack  intrinsic  differentiation  –  “fish  is  fish”  –  emotionally  the  territory  is  very  rich.    Pilchards  are  strongly  linked  to  immediate  family  and  other  relatives  and  friends.  Families  are  foremost  in  consumers’  minds  and  they  love  to  use  pilchards  when  relatives  or  friends  visit.    The  physical  and  mental  wellbeing  of  the  growing  child  is  also  at  the  forefront  of  consumers’  minds.  Pilchards  are  portrayed  in  the  mind  of  the  consumer  with  much  nostalgia  and  are  said  to  tie  the  bonds  between  the  generations  or  to  be  the  ‘glue  to  bridge  generation  gaps’.    Here  brand  choice  is  often  driven  by  past  experience:  “I  buy  what  my  mother  

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bought”.  In  research  pilchards  were  said  to  be  a  ‘life  saver’  in  that  it  could  save  one  from  embarrassment  should  guests  arrive  and  need  to  be  fed.      

 When  does  the  consumer  use  Glenryck?  Pilchards  are  used  at  least  once  a  week  and  are  also  a  popular  option  for  special  occasions  such  as  weddings,  funerals,  and  birthday  parties  for  children,  when  relatives  and  friends  visit  and  they  celebrate  special  family  occasions,  as  well  as  on  Sundays  when  the  family  is  together.  They  are  also  used  for  monthly  meetings  like  church  gatherings  or  stokvel  parties,  and  are  a  favourite  when  catering  for    small  functions.    How  does  the  consumer  use  Glenryck?  Starch  is  an  important  accompaniment  for  the  pilchard  meal.    The  most  popular  starch  accompaniments  are  rice,  pap,  samp,  potatoes  or  macaroni  and  spaghetti.    Bread  is  used  as  a  quick  and  easy  meal  as  are  dumplings.    Mayonnaise  is  another  popular  side  or  sauce  for  the  pilchard  dish.    Some  other  interesting  uses  arose  such  as  being  mixed  with  margarine  and  used  as  a  spread.    BUSINESS  CHALLENGE    Given  the  shortage  of  raw  material  (pilchards)  our  brand  strategy  will  focus  on  value  rather  than  volume  share.  This  has  resulted  in  a  strategy  that  focuses  on  a  premium  price  positioning  albeit  within  reasonable  bounds  for  the  category  relative  to  other  proteins.  Historically  Glenryck  has  trailed  Lucky  Star  pricing  although  the  two  brands  have  been  at  parity.    In  the  future  we  aim  to  target  premium  pricing  supported  with  a  premium  value  proposition  centred  on  ‘fresh  fish’.    ADVERTISING/COMMUNICATION  OBJECTIVES    Start  to  establish  the  brand’s  newly  defined  essence  –  “Quality  you  can  taste”  –  by  launching  the  brand’s  new  proposition:  Glenryck  tastes  the  best  because  our  pilchards  are  freshly  caught,  never  frozen.    This  aims  to  build  brand  stature  and  ultimately  allow  for  a  premium  price  positioning.    COMPETITIVE  SET    

Price Quality Time Functional Benefit Emotional Benefit Image

Affordable price points

Whole fish / cutlet, clean (no guts, skin in tact, no scales, no eggs, no tails), consistent thick tomato / tomato & chilly sauce, deep red sauce colour, firm fish texture, number of whole fish pieces, high in omega 3 oils, calcium (benefit from the bones), low cholesterol

Always available where I shop, versatile : many meal options, stretchability (can feed many people), convenient

Tasty Nutrition, Feeds the body and mind, Strong Bones, Healthy Heart

Loving, Nurturing Mom Good provider

Always available where I shop

Feel Like a Star, Glamorous, Modern, Star Performance

Star Performance

Versatile : many meal options

Be Lucky Star Strong Trusted Brand

Community Involvement (for the masses)

Tastes Good ÒEat Better, Live BetterÓ

Rich in Omega 3 Caring, not compromising Heritage

Established in 1905 Loving Nurturing Mom Loving, Warm, Attractive Thick Smooth Gravy

CATEGORY Value Expectations

Lucky StarAffordable Endorsed by the Heart, Diabetic, Kosher, Halaal, foundations, High in

Omega 3, High in Protein, Low in Sat Fat, No preservatives, low cholesterol, well known and well liked brand as defined by being the Experts in Canned Fish (Mackerel, Pilchards, Tuna, Sardines), Cooked in Freshness, 2 sauces : tomato and tomato and chilly. Use local fresh and imported frozen fish . Pack Sizes : 155g, 215g, 305g, 425g, 410g : mince, 400g imported

Saldanha Cheap Regional distribution :

Western Cape Freshness in the Can : Fresh from the Sea into the Can

Strong Muscles & Bones, Healthy Heart : Lowers cholesterol levels, Boosts your mood, Makes you smarter

   

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Foodcorp/Design  Indaba  Creative  Briefs    

   

BRAND:  Lucky  Star    PRODUCT:  Canned  Fish  Range    

PAYOFF  LINE  • Eat  Better.  Live  Better.  • Ing’shaya  ngaphakathi  (Hits  the  spot).  

TARGET  AUDIENCE    LSM  6-­‐10,  primarily  female  with  some  male  targeting.    

CONSUMER  INSIGHT    • Healthy  eating  is  an  important  part  of  every  family’s  diet.  

• Consumers  look  for  both  taste  and  convenience.    

BRAND  PROPOSITION  • Good  health  starts  with  Lucky  Star  • Makes  you  a  star  at  what  you  are  • Tasty  &  good  • Hits  the  spot  • Makes  you  feel  good/happy    • Something  you  love  

BRAND  CHARACTER  • Smart  • Wholesome  and  good  • Informative  • All  encompassing  • Approachable  

REASONS  TO  BELIEVE  • Strong  intrinsic  health  benefits  (Calcium,  Protein,  Selenium  &  Omega  3  Fatty  Acids).  

• Endorsements  (Heart  &  Stroke  Foundation  &  Diabetes  SA).    

• Acceptable  levels  of  salt  &  good  fats  =  good  taste.    

• Loved  by  everyone.    

IMPLICATIONS  • Ensure  good  health  with  Lucky  Star.  • Loved  on  the  same  level  as  things  –  both  material  and  personal  –  that  are  important  to  you  /  that  you  hold  dear.    

MEDIA  Print,  Radio,  Press,  TV  &  Outdoor    

 TARGET  AUDIENCE    LSM  6–8,  Core  LSM  7,  Black  Middle  Income  Mothers,  35+,  urban  and  peri-­‐urban.    (Note:  this  is  the  more  affluent  of  pilchard  users  given  our  targeted  premium  positioning.)    Consumer  mindset:  Food  is  an  expression  of  my  love  (for  my  family),  pouring  energy  and  passion  into  food  preparation  is  a  way  of  showing  my  family  how  much  I  care  for  them,  it  makes  me  feel  as  though  I  am  fulfilling  my  role  as  a  mother  and  a  wife  and  this  gives  me  a  sense  of  identity  and  a  purpose.    Seeing  the  gratification  of  my  family  for  the  great  food  makes  me  feel  loved  and  appreciated,  “We  focus”.      Their  approach  to  life:    Despite  that  these  consumers  are  under  severe  financial  pressure  their  approach  is  confident,  ambitious,  optimistic,  embracing,  determined,  progressive,  embracing  others.    

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Their  focus:    Family  first,  strive  to  be  a  great  mother,  positively  impacting  the  lives  of  others,  financial  independence,  increased  standards  of  living,  a  secure  future  for  themselves  and  for  others,  health  and  safety,  longevity.      

Their  fears  and  concerns:  Finances,  the  economy  and  its  uncertainty,  crime,  finding  some  time    for  themselves.  

WHAT  WE  WANT  THEM  TO  DO  We  want  existing  users  to  pay  more  for  Glenryck.  

INSIGHT    Protein  is  an  important  part  of  a  well-­‐balanced  daily  meal.  Because  pilchards  are  seen  as  a  very  affordable  form  of  protein  consumers  do  not  aspire  to  them.  The  category  attracts  a  poor  quality  perception.      

“Protein  for  poor  people”:    Pilchards  offer  an  affordable,  flavoursome  way  to  add  the  necessary  protein  into  a  diet.  The  versatility  of  Pilchards  ensures  that  meals  are  always  exciting  and  nutritious.  

     

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CLIENT:   Foodcorp    BRIEF  NAME:   Mageu  Number  1  BRIEFING  DATE:   Written  brief  REQUIRED:   Communication  Plan  and  activities  to  support  a  ATL  and  BTL  campaign  BUDGET:   N/A      REQUIRED    

• A  succinct  “BIG  IDEA”  is  to  be  created  for  the  Mageu  Number  1  brand.  It  must  be  campaign-­‐able  and  have  longevity.  

• An  integrated  communication  plan  supporting:  o Packaging  revamp.  o Creative  execution  of  communication  strategy  using  print  media  and  the  in-­‐store  

environment.    

COMMUNICATION  OBJECTIVES    PRIMARY  MESSAGE  

• New  look  packaging  • Emphasise  that  although  the  product  has  been  in  the  market  for  40  plus  years  and  has  a  strong  

heritage  value,  it  still  is  a  source  of  healthy,  affordable  energy  suitable  for  the  modern  consumer  and  today’s  lifestyle.  

OVERALL  We  need  to  position  the  brand  as  relevant  to  a  larger  consumer  base  thereby:  

• Increasing  frequency  of  consumption;  • Attracting  new  consumers;  • Modernising  the  image  but  not  losing  the  product  relevance  re:  heritage.  

 MAGEU  NUMBER  1  BACKGROUND  The  story  of  the  brand:    Motho  ke  Motho  ka  Batho  

Umuntu  Ngumuntu  Ngabantu!    I  am  because  of  you....  

Mageu  Number  1,  a  brand  closely  associated  with  the  rich  cultural  heritage  of  our  country  South  Africa.  

 A  brand  that  has  continued  endorsing  and  embracing  the  culture  of  Ubuntu  and  has  grown  from  strength  to  strength,  from  the  depths  of  the  mines  to  the  corporate  boardroom,  a  food  drink  that  is  still  satisfying  the  daily  energy  of  a  significant  segment  of  the  South  African  population.    

Maggie  Mogwase  worked  as  a  cook  in  the  home  of  Ronnie  Leviton.  She  was  a  talented  cook,  and  a  traditionalist,  embracing  the  dietary  values  of  her  culture.    In  her  own  time,  she  brewed  mageu  that  she  would  serve  to  her  friends  as  a  welcome  drink  to  refresh  and  fill.  More  than  forty  years  on,  this  traditional  brew  has  become  a  South  African  icon:  a  brand  that  has  withstood  social  change  and  evolving  

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consumer  needs,  yet  maintained  all  of  its  original  heritage.  Indeed,  as  they  say,  “when  you  drink  Mageu  Number  1,  you  taste  the  soul  of  Africa.”  

It  was  Levitan  who  recognised  the  commercial  potential  in  Mogwase’s  beverage  creation.  Together  with  a  business  partner  (Mr.  Egnal),  Levitan  and  Mogwase  tried  and  tested  various  recipes  until  they  found  one  that  presented  the  number  1  quality  and  taste  profile  for  the  emerging  commercial  market.    

Initially,  the  trio  set  up  production  in  a  back  room  of  a  Mayfair  dairy.    Designing  a  carton  with  the  typical  three-­‐legged  black  pot  as  the  icon  and  the  slogan  “Give  your  Body  a  Boost",  the  product  was  packed  and  delivered  daily  to  all  the  small  cafés  in  the  area.  Success  was  imminent,  as  workers  flocking  to  Johannesburg  for  work,  were  looking  for  something  that  reminded  them  of  home  and  family  celebrations.  Demand  grew  rapidly,  and  the  decision  was  taken  to  build  a  factory  in  Pretoria  West,  where  Mogwase  continued  overseeing  the  brewing  process.    

The  group  sold  out  to  Tiger  Brands  in  1979.  The  brewing  process  was  scientifically  formalised  and  the  recipe  standardised  to  maintain  consistency  and  quality.  Potentially  viewed  as  a  category  with  limited  growth  potential,  the  brand  changed  hands  twice  and  in  1991,  Nola  (Pty)  Ltd  bought  Mageu  Number  1,  the  market  leader  in  the  packed  market  segment,  and  Hoeveld  Magou  Breweries,  a  company  that  serviced  the  mining  industry  and  founded  Mageu  Number  One  (Pty)  Ltd  1991.    

It  was  during  this  era  that  South  Africa’s  first  democratic  elections  took  place.  Mageu  Number  1  celebrated  the  spirit  of  unity  by  adopting  a  work  philosophy  and  embarking  on  a  consumer  marketing  campaign  based  on  the  motto  of  “We  salute  the  spirit  of  Ubuntu”.  This  slogan  embraced  the  brand,  became  part  of  the  packaging  and  became  the  cornerstone  of  marketing  activations.  The  Mageu  Number  1  Ubuntu  Story  Competitions,  ran  in  partnership  with  the  Sowetan  newspaper  and  Dr  Aggrey  Klaaste,  a  champion  of  the  humanitarian  concept  of  Ubuntu,  and  became  a  platform  where  people  shared  their  experiences  reflecting  this  authentic  African  philosophy.  This  promotion  was  unique  and  a  first  of  its  kind,  asking  winners  to  donate  their  prizes  to  a  charity  of  their  choice!  

From  1997,  the  brand  underwent  numerous  revamps,  in  line  with  changing  consumer  needs.  Today  Mageu  Number  1,  a  brand  in  the  Foodcorp  Beverage  Division,  is  one  of  the  market  leaders  within  the  Foodcorp  Group.  Foodcorp  views  this  brand  leader  as  the  authentic  African  Energy  drink  and  the  forerunner  of  future  energy  solutions  for  Africa.  With  close  to  70%  marketshare  it  dominates  and  drives  the  category,  and  through  segmentation,  satisfies  the  varying  energy  needs  of  the  consumers:  the  traditionalist  who  favours  the  masculine  feel  of  the  product  and  the  performance  it  endorses,  a  smaller  more  feminine  carton  and  smoother  mouth  feel  for  the  female  user,  a  sustenance  sachet  solving  the  midshift  solution  of  the  mine  worker,  and  the  original  carton  filled  with  low  GI  value  carbohydrates,  an  affordable  solution  for  the  marathon  runner.      

Mageu  Number  1,  a  brand  that  embraces  the  South  African  culture  and  history,  and  still  delivers  on  the  refreshment  and  energy  values  of  the  very  first  homebrew:  

Mageu  Number  1....  My  number  1  power  drink,  all  day  all  in  one!      

FACTS  • Mageu  Number  1  is  traditional  non-­‐alcoholic  maize  based  fermented  beverage.  • The  brand  name  has  been  in  existence  since  1969.  • The  commercial  growth  of  the  category  has  strong  links  with  the  development  of  the  Mining  

Industry  and  movement  of  black  workers  to  the  urban  areas.  • The  product  is  used  by  males  and  females  as  a  quick  meal,  and  as  an  energy  boost.  

Foodcorp/Design  Indaba  Creative  Briefs    

• The  brand  has  established  credentials  offering  great  product  advantages  but  lacks  vitality  • Seasonality  of  the  product.  

 BUSINESS  OBJECTIVES  

PRIORITY  • Modernise  the  image  of  the  brand  but  remain  relevant.  • Increase  penetration.  • Increase  awareness.  • Increase  consumption.  • Increase  the  current  consumer  base.  

 TARGET  AUDIENCE  

• LSM  4-­‐6  • Age  30+  • Male  • Blue  collar  worker,  physical  worker  • Financially  constraint  • High  unemployment  • Beliefs  and  mind  set:    

o Traditionalist,  strong  cultural  beliefs,  strong  family  values,  community  orientated-­‐  UBUNTU,  nations  building,  Survival  work  ethic,  Important:  Family  and  health  

• Insight:  I  work  hard!  I  need  a  product  that  is  affordable  and  makes  me  feel  full  and  that  gives  me  energy  and  sustains  my  energy  levels.  

 WHAT  DO  WE  WANT  THESE  PEOPLE  TO  DO?  

• Be  proud  to  use  Mageu  Number  1  • Why?  

o Best  2  in  1  solution  option:  food  drink  o New  packaging  better  suits  my  image,  which  says  that  this  product  understands  who  I  

am,  where  I  come  from,  who  I  would  like  to  be.  o This  should  encourage  purchase  and  repeat  purchase.  

• Use  Mageu  Number  1  as  the  daily  food  drink  of  choice  that  allows  for  better  performance.    REASONS  TO  BELIEVE  Only  Mageu  Number  1  provides  sustained  energy  for  daily  physical  hard  work,  because  it’s  the  most  affordable,  healthy,  refreshing  and  filling  all-­‐in-­‐one  food-­‐drink.