focusing on professional advisers · segregated portfolios bespoke investment portfolio a service...

FO C U S I N G O N

Professional Advisers

FOR AUTHORISED INTERMEDIARIES ONLY

Having retained the long-term advantages of being independently owned, our interests lie with you, not others. Working with charities, institutions, financial advisers and individual clients, we have created financial security for many tens of thousands of people, and currently manage and administer in excess of £24 billion.

We place great importance on making sure the client enjoys peace of mind and protection. Full details are in ‘Our Services and Business Terms’ document.

The Charles Stanley commitment – better support for you, better investment solutions for your clients.

1792

20Our business is built on quality service, growing our network to over twenty offices across the UK.

We have created financial security for many tens of thousands of people, and currently manage and administer in excess of £24.9 billion as at 30 June 2018.

We have been providing our clients with the highest standard of service for over two centuries.

£24BN

Why Charles Stanley Our focus on clients has endured since the foundation of Charles Stanley in 1792, a heritage that has helped to make us one of the UK’s leading Wealth Management firms. Building our business on experience and quality service, we now have over 20 offices across the UK and an in-house research team based in London.

Professional Advisers | 3

www.charles-stanley.co.uk

The Charles Stanley Commitment.

Better support for you, better investment solutions for your clients.

We understand the challenges that face financial advisers in today’s fast moving, interconnected world. Our commitment to you is to provide the discretionary investment support you need to be able to focus on what you do best: managing client relationships.

Investors increasingly rely on their financial advisers to help them make sense of the complex world of finance and taxation legislation. They also want their financial advisers to ensure they do not miss out on valuable tax allowances when it comes to enjoying and preserving wealth.

This means the demands on your time are becoming greater. Finding the right support to help manage your client relationships is more important than ever before. Especially as the major differentiator between one adviser and another is how their actions and style of relationship makes their clients feel about them.

Our Discretionary Managed service is designed to give you the time to look after the personal and professional relationship with your clients whilst we, operating within your agreed parameters, take over the responsibility of looking after your clients investments.

We match your clients risk profile and help you select the appropriate solution from the widest choice of investments.



4 | Professional Advisers

We look after a wide range of investors, so there is no ‘typical’ client. That said, we feel there are commonalities across our client base and they tend to value:

• An investment professional working on their behalf, with ongoing responsibility for their assets

• A deeper relationship with you as their financial adviser and wealth planner

• Their assets being tax efficient

Our financial adviser partners tend to work with us as an extension of their current investment offering, viewing us as one element of their own range of robust and comprehensive investment solutions.

As a result, we rarely meet your client face to face, although we are more than happy to do so if you so wish. This flexible approach means you can choose, on a client by client basis, how best to operate.

Investing with Charles Stanley

Our core offering to financial advisers is ‘Agent as Client’. This means we treat you as our ‘client’, and the person investing the money as the ‘underlying investor’. All correspondence is thus provided to you, allowing you to deepen your direct relationship with your own client.

We rely on you to know your client fully and make suitable recommendations to them to address their objectives, attitude to risk and capacity for loss, as well as any taxation issues and need for ready access to their assets. We will then recommend an investment strategy to fit your requirements.

RELATIONSHIPMANAGEMENT

1UNDERSTANDING

YOUR CLIENTS NEEDS

2TAILORED

INVESTMENTSOLUTIONS

5REVIEW

3IMPLEMENTSOLUTIONS

4VALUATION,

COMMUNICATIONS, UPDATES

You invest the required amount of time to understand any agreed aims,

objectives and ethical preferences you have with your client.

Your dedicated investment manager will provide you with an investment report, detailing our

recommended solutions from the widest choice of investments.

Although we constantly review performance, having a ‘milestone’

review meeting ensures the portfolio is still aligned to your clients objectives while online access allows you to track

performance as and when you wish.

Once agreed, we implement your investment solution. Our

technology allows us to monitor your portfolio daily to keep your

investments on track.

All correspondence will be sent directly to you, and if you wish, your client. Regular portfolio reviews and

valuations are available to you.

Paul Abberley CEO

“I want you to be completely satisfied with the service we deliver to you and your client. If not, I want to know about it.”

OUR COMMITMENT TO YOU



INHERITANCE TAX PORTFOLIO

COURT OF PROTECTION

BLENDED MANAGED PORTFOLIOS

BESPOKE DISCRETIONARY

MANAGED

SERVICE MULTI-ASSET AND HIGH INCOME FUND

RANGE

DYNAMIC PASSIVE PORTFOLIOS

MULTI-MANAGER PORTFOLIOS

MINIMUM INVESTMENT £1k £1k Depending on platform

£1k Depending on platform

THE PROPOSITION Multi-Asset OEICs 5 model portfolios 10 model portfolios(5 total return, 5 income)

INTRODUCTION Four multi-asset risk-profiled funds and a high yielding fund

investing in bonds and equities.

A model portfolio service utilising passive, index-

tracking vehicles. Portfolios are managed via third-party

platforms.

A model portfolio service investing predominantly in actively managed funds.

Portfolios are managed via third-party platforms.

WHY CHARLES STANLEY- FEATURES AND

BENEFITS

The funds are designed for investors – both small and large

– who are seeking a broad-based investment approach

with a clearly stated risk profile or wish to enjoy a regular

quarterly income.

Access to a high quality, actively managed, low cost

investment solution. Easy online access via wrap platforms

and available for both ISA and pension investors.

Access to actively managed portfolios that are risk-rated to suit the clients preference. Fully transparent, flexible and high

quality portfolios with access to market leading fund managers.

DYNAMIC PLANNER RISK PROFILE

3-7 3-7 3-7

WHO IS IT FOR? IFA, Direct clients IFA IFA

HOW IS IT ACCESSED? Directly via Open Ended Investment Company or a range of wrap platforms.

Via wrap platform. Via wrap platform.

AMC 0.75% 0.21% (+ VAT) 0.30% (+ VAT)

£100k £150k £250k

Segregated portfolios Bespoke investment portfolio Bespoke investment portfolio

A service designed to mitigate IHT by investing in Alternative

Investment Market (AIM) stocks that qualify for Business Relief.

Working closely with you to understand your clients special

requirements, we develop a strategy to suit their individual

needs. You then give us the discretion to manage your client’s

investment and make critical investment decisions on

your behalf.

You give us the discretion to manage your clients investment

and make critical investment decisions on your behalf – whether your client is seeking to grow their money, generate a regular income

or a combination of both.

A cost-effective and simple service that provides equity

related returns, whilst enabling clients to mitigate IHT after two years. Clients retain full

ownership of the investments and the income derived

from them.

With over 25 years’ experience in this field our first rule is to put

the client first. We build and manage a portfolio unique to

your client to help relieve them of any financial burden. Drawing on our established relationships with the Office of the Public Guardian and other professionals, we can

provide a comprehensive and integrated service.

A truly individual portfolio is built for your client by a dedicated investment manager. We will

monitor each portfolio closely, ready to react quickly to changing

market conditions and ensuring it continues to be invested in

accordance with the objectives and risk parameters agreed between you and your client.

N/A N/A N/A

IFA, Direct clients IFA, Deputies IFA, Direct clients

Directly investing in segregated portfolios via Charles Stanley.

Directly investing with a specialist Charles Stanley

Court of Protection investment manager.

Directly investing with a Charles Stanley

investment manager.

1.25% (+ VAT) Your investment manager will discuss in detail the charges for

your clients account.

£150k

5 total return portfolios

Our Blended Managed portfolios offer a globally diversified, actively managed solution. Portfolios are run on a discretionary basis using

a common investment process.

Provides a ‘best of breed’ approach utilising both active

and passive funds.

3-8

IFA, Direct clients

Directly investing in segregated portfolios via Charles Stanley. Via

selected third-party platforms.

0.85% (+ VAT) Your investment manager will discuss in detail the charges for

your clients account.

A wide range of investment solutions




For further information about these services, please refer to the individual factsheets.

Offshore BondsUsing this type of investment wrapper, you are able to help your client defer tax and potentially reduce their overall tax payment. This is especially useful for a client who has higher taxable earnings.

Self Invested Personal Pensions (SIPPs)We offer our own SIPPs — the Alpha SIPP and EBS SIPP — and sit on most SIPP providers’ panels. We can also transfer in existing arrangements.

Our investment management helps ensure your client maximises their chance of a decent standard of living, when they do not want to work as hard in retirement.

You ensure they do not miss out on receiving valuable money back that they are owed (tax relief).

Your ongoing reviews of your clients’ tax wrappers help them not to miss out on annual tax allowances that once gone, are gone forever.

Charity ServicesYou give us the discretion to manage your client’s investment and make critical investment decisions on your behalf. Your dedicated Charities investment manager will monitor each portfolio closely, ready to react quickly to changing market conditions and ensuring it continues to be invested in accordance with the objectives and risk parameters agreed between you and your client.

Individual Savings Accounts (ISAs)We specialise in the provision and administration of ISAs and Junior ISAs (JISAs).

We are able to combine values of ISAs with your client’s other portfolios when calculating investment management fees. This means they save money and do not lose out unnecessarily through charges.

Both bespoke and model solutions offer access to popular tax wrappers such as ISAs, SIPPs, and Offshore bonds.

We pride ourselves on treating every advisory business individually. That said, we have encountered some common views on the service you want to provide your client. You told us you want:

• Your client to always see you as the key relationship manager

• To focus on adding value to your client by spending time financial planning with them — managing risk, tax and the client relationship

• Your client to have the right amount of money available at the right time, for the right purpose

• To only employ the talents of specialists who would be able to benefit your client and your own business objectives

Focusing on you

You told us that an investment specialist would have to provide:

• Investment solutions that are aligned to your own offering — so that they complement and enhance, rather than being seen as an alternative option

• A professional investment manager who takes responsibility for your client’s investments — and reacts quickly as any risks or opportunities arise

• A leading investment management service with proven investment strategies — made available via bespoke as well as model solutions

• A local presence and direct contact with the investment manager — the person who actually makes the decisions for your client’s money

• Evidence that all their activities are aimed at helping you and your client — retaining and growing client numbers and credibility

• Client-friendly communications — that can be easily passed on

• Easy facilitation of ‘Customer Agreed Remuneration’

We believe we have the leading discretionary investment management service for financial advisers. This is because we have built it based on our experience of working with people like you across the UK.





We will deal exclusively with you. We will not have contact with your client — unless specifically requested to do so by you. We will not actively canvass or solicit them. We want you as our trusted partner, so that we can continue to build a successful and sustainable business together.

The real value to your client is in the financial advice you give — being their trusted adviser. This includes helping them make sense of a complex financial world, especially taxation.

For example, we will not risk profile your client or advise on tax wrappers and ownership structures as that is your area of responsibility and expertise, and arguably the most valuable in the eyes of your client.

Our job is to manage the money to the mandate agreed between you and your client. You are perceived as sitting alongside your client, monitoring our performance — we are accountable for delivering the investment management.

Price is only an issue in the absence of value. We feel that access to direct asset classes can be both cost effective and valuable, as can the use of tailored solutions such as model portfolios and OEICs. The benefits of discretionary management in mitigating risk and capitalising on investment opportunities are key to delivering positive returns.

You retain complete control throughout. In the interest of demonstrating trust, we want you to be able to move money away from us with ease if required. This could be simply because your client has an unexpected need for the money. It may be that their objectives have changed. Either way, we will always help you help your client, as a priority. We do not impose unfair exit penalties or processes, as you will see from our terms and conditions.

As well as bespoke discretionary management, we offer tailored solutions, including model portfolios, OEICs and other single-priced funds. Consolidating previous years’ ISAs and pension pots can help your client access these services and be cost effective for them. Indeed, our IHT solutions can be accessed with as little as £100,000.

Things other financial advisers said – before they became clients We have a long history of working with professional advisers, an area that has grown considerably for us in the last ten years. Part of the reason we feel is the ability to see things from your perspective. For example, do any of the following topics come to mind?

“You will steal my client” “With your fees and mine, it will mean it is too expensive to offer this to my clients”

“My client will think all the value is delivered by you, rather than me as the adviser”

“Once you have my client, it will be difficult to move them away from you”

“I do not have incredibly rich clients who will benefit from DFM”

You retain complete control throughout. In the interest of demonstrating trust, we want you to be able to move money away from us with ease if required.

Getting started We understand the high level of trust that a client places in you. It follows that you also require similar reassurance about any investment solution you use. For further information about Charles Stanley’s services for financial advisers, please contact our Intermediaries Sales team:

Charles Stanley & Co. Limited 55 Bishopsgate London, EC2N 3AS

T | 020 7739 8200 www.charles-stanley.co.uk

LONDON (HEAD OFFICE)

Ipswich Leeds Leicester Manchester Norwich Oxford Plymouth Southend-on-Sea Southampton Tunbridge Wells

Bath Birmingham Bournemouth Cambridge Cardiff Dorchester Eastbourne Edinburgh Exeter Guildford

OTHER UK OFFICES

T | 020 3411 9384 E | [email protected]

www.charles-stanley.co.uk/professional-advisor-services


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Charles Stanley is a trading name of Charles Stanley & Co. Limited, which is authorised and regulated by the Financial Conduct Authority. A member of the London Stock Exchange and a wholly owned subsidiary of Charles Stanley Group PLC. Registered in England number 1903304. Registered office: 55 Bishopsgate, London EC2N 3AS.

T | 020 7739 8200 | DX 123150 BROADGATE-1 www.charles-stanley.co.uk

focusing on professional advisers · segregated portfolios bespoke investment portfolio a service...

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