fobt clinic introduction a nurse-led, streamlined bowel ... › nursing › showcase › documents...

1
This feedback benefits patients, GPs and gastroenterology teams. This indicated that nurse-led education and support strategies for consumers were effective. This efficiency gain was due to CNC feedback to GPs and significantly reduced the burden on the standard medical clinics. This increased productivity showed that GPs and patients were finding the clinic accessible and that clinical need was being met. 2 22 0 5 10 15 20 25 30 35 40 45 previous SMC model current FOBT Clinic model No. of +ve FOBT referrals per month Figure 2. Increased in positive FOBT referrals 72.2% 35.6% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% previous SMC model current FOBT Clinic model percentage of follow up at SMC Figure 3. Significant reduction of follow ups at SMC p<0.001 71 7 0 10 20 30 40 50 60 70 80 previous SMC model current FOBT Clinic model Medians no. of days Figure 5. Reduced number of days taken to return feedback to GPs p=0.001 75.30% 20.60% 4.10% 86.30% 9.20% 4.40% 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Good Fair Poor Percentage of patients Bowel Preparation result Figure 4. Improvement in bowel preparation previous SMC model current FOBT Clinic model p=0.014 Future Focus To increase capacity in future, we have developed clinic templates, pathways and resources for telephone triage. Telephone triage systems have been trialled in other parts of Australia 3 but are difficult to implement in LHDs with high cultural and language diversity (CALD) populations. Only 15% of our WSLHD group were eligible for potential direct access colonoscopy by phone triage, with the remainder coming to the well- established FOBT Clinic. Conclusion Our novel and effective approach is suitable for the diversity and comorbidity present in WSLHD. We have demonstrated clear improvements in hospital efficiency, process and patient outcomes. This model and the resources developed have been of considerable interest to other hospitals looking to develop similar clinics in their LHDs. Method A project team consisting of nursing and medical staff, developed a new patient centred, complete care clinic model (Figure 1). This model included: a streamlined referral system a new clinical pathway patient centred education resources standardized evidence-based GP feedback Of the patients accessing this service, 44% required interpreters and 86% of these were Mandarin or Cantonese speaking. As a result of this, diet and bowel preparation education instructions were developed in simplified Chinese. We also developed an FOBT website and electronic referral form, as well as a database to track key quality outcomes. Aim of the Project To implement a nurse-led, rapid access clinic to streamline bowel cancer screening at Westmead Hospital. This project is aligned with National Standard 1, 5 and 6, as well as Western Sydney Local Health District Nursing and Midwifery strategic priorities: Healthy People; and Integrated Research, Education & Clinical Care. Areas identified for improvement Long waiting time for colonoscopy appointments at Westmead Hospital Busy medical clinic Patients less likely to receive important education on diet and bowel preparation, resulting in higher rates of inadequate examinations FOBT Clinic Introduction a nurse-led, streamlined bowel cancer screening service Betty Lo 1 , Nicholas Burgess 1, 2 , Michael J. Bourke 1, 2 1 Department of Gastroenterology & Hepatology, Westmead Hospital, Westmead NSW Australia 2 Westmead Clinical School, University of Sydney, Sydney NSW Australia Introduction Colorectal cancer is the second highest cause of cancer related mortality in Australia. Faecal Occult Blood Tests (FOBT) together with colonoscopy and polypectomy reduces colorectal cancer incidence, morbidity, mortality and health care related costs 1 . The National Bowel Cancer Screening Program (NBCSP) was introduced in 2006. Since then, screening uptake in NSW has been less than optimal, with 38% of invited patients completing a colonoscopy 2 . Positive FOBT GP SMC SMC GP Colonoscopy triage once a week letter to GP in 1 week 5-6 months for routine follow up GP Positive FOBT GP Colonoscopy triage 3 times per week FOBT Clinic 1 to 4 weeks Nurse-led clinic consultation. Education on diet and bowel preparation. Educational pamphlets. Phone contact and support for patients. Single point of contact for GPs. Contact other specialists for advice if necessary. Follow up on unexpected cancellation or no show cases, provide support and rebook procedures accordingly. Confirmed cancellations will be reported to GPs for their follow up. GPs receive procedure reports and pathology reports directly from the FOBT Clinic. Written discharge instructions and advice on surveillance colonoscopy as per NHMRC guidelines are provided. Current FOBT Clinic pathway Previous standard medical clinic (SMC) pathway Reference 1. Ananda S, Wong H, Faragher I, et al. Survival impact of the Australian National Bowel Cancer Screening Programme. Intern Med J 2016;46:166 171. 2. Australian Institute of Health and Welfare. National cancer screening programs participation data. https://www.aihw.gov.au/reports/cancer-screening/national-cancer-screening-programs-participation/contents/national-bowel-cancer-screening-program 3. Clarke L, Pockney P, Gillies D, et al. Direct Access Colonoscopy Service for Bowel Cancer Screening produces a positive financial benefit for patients and Local Health Districts. Intern Med J 2019;49:729-733. Figure 1. Previous SMC pathway and current FOBT Clinic pathway Patient performed stool tests at home. GP referred patient for positive FOBT result. Nurse-led FOBT Clinic consultation. Consent to colonoscopy by the gastroenterologist. Colonoscopy examination. Polyp was found. Polypectomy was performed. Patient returned to GP for pathology report and advice on surveillance colonoscopy. Results To examine the impact of the new model, we compared retrospective data from the standard medical clinic (SMC) pathway (January 2013 August 2015) to prospective data from the FOBT Clinic in its first 18 months (January 2016 July 2017) (Figure 2-5). 98 patients were seen in the SMC period and 298 in the FOBT Clinic period.

Upload: others

Post on 01-Feb-2021

5 views

Category:

Documents


0 download

TRANSCRIPT

  • This feedback benefits patients, GPs and

    gastroenterology teams.

    This indicated that nurse-led education and support

    strategies for consumers were effective.

    This efficiency gain was due to CNC feedback to GPs

    and significantly reduced the burden on the standard

    medical clinics.

    This increased productivity showed that GPs and

    patients were finding the clinic accessible and that

    clinical need was being met.

    2

    22

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    previous SMC model current FOBT Clinic model

    No

    . of

    +ve

    FOB

    T re

    ferr

    als

    per

    mo

    nth

    Figure 2. Increased in positive FOBT referrals

    72.2%

    35.6%

    0.0%

    10.0%

    20.0%

    30.0%

    40.0%

    50.0%

    60.0%

    70.0%

    80.0%

    previous SMC model current FOBT Clinic model

    per

    cen

    tage

    of

    follo

    w u

    p a

    t SM

    C

    Figure 3. Significant reduction of follow ups at SMC

    p