Introduction

One of the most powerful techniques to avoid process problems or to prevent defects in products and services is Failure Mode & Effects

Analysis (FMEA). The use of FMEA helps to anticipate and prevent failures in both design and process performance.

In this highly-interactive two-day workshop, you will learn to assess the probability of failures in your product, process and machine

designs. You will also learn proven techniques for identifying and minimizing defects in both manufacturing and service processes.

Via hands-on workshops and applications to your own designs and processes, you will perform both design and process FMEA's,

present your findings, critique the results, and plan for future applications when you return to work. At the end of this program, you

will have a new set of skills that you can apply right away to improve the quality and productivity of your operations.

Included in the workbook materials is a copy of Guidelines for Performing a Design and Process FMEA, a handy reference tool for use

during the workshop. This Guideline is also an excellent template for drafting a company-specific FMEA procedure and document for

your organization.

What You Will Learn

• Systems Thinking

• Introduction to Failure Mode and Effects Analysis

• Design Failure Mode and Effects Analysis

• Process Failure Mode and Effects Analysis

• Control Plans

• Basic Procedure for Improving a System

• Additional Reference Materials

Who Should Attend

Design, manufacturing, industrial, materials, environmental and quality engineers and technical managers. Marketing and field

service personnel. This workshop is most beneficial when a team from your organization attends together.

Agenda

Systems Thinking

Basic systems model;

Systems model of variation;

New definition for quality and quality improvement;

Shewhart’s concept of a process

Introduction to FMEA

FMEA background, history;

Key vocabulary terms;

Using the team approach;

Roles and responsibilities

Design Failure Mode and Effects Analysis

When to conduct a Design FMEA;

Design FMEA methods and procedures;

Determining severity, probability of occurrence, and detection rankings;

Calculating the Risk Priority Number (RPN);

Process Failure Mode and Effects Analysis

Process FMEA methods and procedures;

When to conduct a Process FMEA;

Using the Process FMEA as a guide for corrective action

Guidelines for developing effective control plans;

Key issues to be included in the control plan

Control Plans

“This class clarified the FMEA process, gave me more confidence in what I already knew,

and taught me best practices. It was great!”

— Ali Siam, Engineer II, DePuy Spine, Inc.

“Jim is a fantastic trainer. He takes challenging material and makes it fun and easy to

understand. His knowledge of Deming principles and quality techniques is top-notch. I

learned a lot from him and appreciated his well-organized materials and upbeat approach. I

highly recommend Jim's process improvement and quality training. You will be very

pleased with the results.”

— Jim Rundo, Key Account Manager, Johnson Electric

“This training is a ‘must have’ for anyone involved in design or development of products.”

— James Donahue, Senior Design Engineer, Johnson & Johnson

James F. Leonard is a consultant and educator who specializes in teaching the

principles of the late Dr. W. Edwards Deming as a new system of management. He

helps organizations implement systems for improving quality, productivity, and

competitive position. Jim’s clients come from a wide variety of industries, including

power generation, electronics, health care, chemicals, robotics, biotech, injection

molding, medical devices and consumer products. He has also worked with service

organizations, schools and government agencies.

“Jim is a high energy, charismatic individual who captures an audience and delivers his message with

conviction. If you are looking to get people motivated to learn about statistics and process improvement

Jim will take you on a journey and keep you intrigued from start to finish.”

— Matt Jennings, Lean Six Sigma Manager, Nypro, Inc.

Credential

Jim’s papers and articles have appeared in journals as diverse as The Industrial Physicist Magazine, the Training & Development Journal,

South Carolina Business, Quality Progress Magazine and the Juran Report, as well as quarterlies published by the American Association

of School Administrators and the New England Association of School Superintendents. His text, The New Philosophy for K-12

Education: A Deming Framework for Transforming America’s Schools, was published by ASQ Quality Press, Milwaukee, Wisconsin.

China Institute for Innovation(CII)

China Institute for Innovation is a consulting and academic organization established

specifically to help Chinese companies,multinational organizations and government

agencies to meet theneeds for world-class expertise in innovation.

CII is a leading innovation education, training, research, and networking institute in

China.

CII offers a wide variety of programs to help people at all levels and in all roles to

understand and master the principles and practices of innovation, to help their

organizations succeed in the innovationdriven economy.

CII Innovation CenterCII Innovation Center is a physical innovation and collaboration center.

It is a platform where you come to brainstorm, to share, to learn, to collaborate,

and to have fun. It is an innovation hub, and an idea factory.

The center is designed by Langdon Morris, a senior partner ofInnovationilabs,

and a co-founder of China Institute for Innovatioin.

We offer customized training programs, brainstorm sessions,collaboration events,

and innovation space renting services for our clients. We leverage the collective

intelligence to solve complex problems for our clients.

Upcoming Events

Product Innovation

R&D Project Managementled by Ray Sheen, April 16-18, 2012 ,Shanghai

Business Finance for Engineering Leaders

led by Ray Sheen, April 23-24, 2012 ,Shanghai

Flexible Product Development

led by Preston Smith, April 23-24, 2012 ,Shanghai

led by Joe Zhou, March 26-27, 2012,Shanghai