fm inspired - pets at work
TRANSCRIPT
PETS AT WORK AT NESTLÉ HEAD OFFICES
IN THE UK
FM Inspired Conference, Sopwell House, Hertfordshire
25th April, 2016
AGENDA…
• How it all started
• How we became a dog friendly
office
• How does it feel ? A live testimonial
from Sarah Russell and Brook.
• Q&A
PETS AT WORK IS NOW A BENEFIT AVAILABLE TO ALL NESTLÉ EMPLOYEES - BUT IT DIDN’T HAPPEN OVERNIGHT…
• 2003: Nestlé Purina allowed dogs in the office;
• 2009: Nestlé PURINA moved into Nestlé HQ;
• 2012: Nestlé HQ moved into new office (Gatwick, open plan)
The practice became more structuredHigher awareness
THE MOVE TO CITY PLACE PROMOTED GREATER VISIBILITY OF DOGS IN THE OFFICE
• The closer contact with dogs in the office was greatly appreciated;
• Our Nestlé colleagues demonstrated appetite for a Pets at Work experience and…
IT GENERATED THE FIRST NESTLÉ PURINA DOG MONTH
THE FIRST ‘NESTLÉ DOGS AT WORK’ EXPERIENCE WAS A RESOUNDING SUCCESS…
• 24 Dogs
• 10 Dog Friendly Buddies
• 200+ Employee Participants
• 94% of respondents who took part in the
event rated it as ‘Excellent’ or ‘Good’
THE VAST MAJORITY OF EMPLOYEES WERE READY TO EMBRACE A PETS AT WORK POLICY EXTENSION
Adverse opinions represented 13.3% of respondents (31), with 2 individuals reporting an allergy to dogs
• 83.3% of respondents to a survey would be in support of a policy extension and acknowledged the benefits of pets at work
A MULTIFUNCTIONAL TEAM HAS BEEN COLLABORATING TO DELIVER THE ROADMAP AT CITY PLACE
Dog Friendly Buddies + First Aid Wardens PetCare Team (Consumer Services)
Dog Behaviour Assessments
Occupational Health + HR
Behaviourist Consultants
Pets @ Work Policy Review Legal Team + Vets
Office Signage, Cleaning and Maintenance
Internal and External Communications Communications Teams
Concerns follow up and management
Facilities Teams
THE AMBITION WAS TO CREATE A BEST IN CLASS DOG FRIENDLY WORKPLACE CONSIDERING…
• Employee Wellness and Wellbeing;
• Infrastructure;
• Processes;• Regulatory requirements;
• ConcernsBritish Society of Allergy and Clinical Immunology
AND WE PROUDLY ANNOUNCED…
A team of peers, experts and dogs available to guide our colleagues through the journey of the extension
MATERIALS AND COMMUNICATIONS CHANNELS WERE CREATED TO SUPPORT THE INITIATIVE
• Desk drop of leaflet • Internal social platform (Chatter Group) and email address (
[email protected])• FAQS• Infographic
A BESPOKE PROCESS WAS DESIGNED TO ASSESS ‘CANDIDATES’ : THE PASSPAWT SCHEME
• Inspired by Kennel Club’s Good Citizenship Awards;
• Designed by Dog Behaviourists from COAPE*:• Standard Routine• Dog Behaviour / Socialisation• Health and safety
* Centre of Applied Pet Ethology
AND NEW ‘FOUR-LEGGED COLLEAGUES’ ARE CONSTANTLY GOING THROUGHT IT
• The call to action is…
• And 61 dogs already have their Passpawt!
THE LAST ‘GRADUATION OF CITY PLACE DOGS’ WAS CELEBRATED IN NOVEMBER 2015
CITY PLACE IS PROUD TO BE DOG-FRIENDLY
• New signage;
• Dog free / dog friendly areas;
• Pet Etiquette.
• Visitor booking system / visitor registration form;
Emotional role / Reassurance
RESPECT AND RESPONSIBILITY ARE THE PRINCIPLES UNDERPINING PRIDE
THE ATMOSPHERE IS REPORTED AS UPLIFTING AND INSPIRING… SO…WHY NOT?
LET’S HEAR FROM SARAH RUSSELL AND BROOK …
Any Questions?
Thank you!