fitting experience design in the agile shaped box

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FITTING XD IN THE AGILE SHAPED BOX: DELIGHTING OUR USERS.

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Presentation with a proposed framework on how to create minimum delightful products using Agile by supporting the product owner to help order User Stories / Product Backlog Items. Presented at the Avanade TechSummit14 at Microsoft.

TRANSCRIPT

Page 1: Fitting experience design in the agile shaped box

FITTING XD IN THE AGILE SHAPED BOX: DELIGHTING OUR USERS.

Page 2: Fitting experience design in the agile shaped box

HI. MY NAME IS MICHIEL.XD DESIGNER AT AVANADE NL

[email protected] | @michielpr

Page 3: Fitting experience design in the agile shaped box

TALES OF A DESIGNER IN A DEV TEAM

Page 4: Fitting experience design in the agile shaped box

THE USERS “WILL” LOVE IT.

Page 5: Fitting experience design in the agile shaped box

WE COVERED

THE MINIMUM REQUIREMENTS!

Page 6: Fitting experience design in the agile shaped box

THE PRODUCT OWNER IS KING!

Page 7: Fitting experience design in the agile shaped box

DOES THE KING KNOW HIS PEOPLE?

Page 8: Fitting experience design in the agile shaped box

HOW DO YOU MAKE DELIGHT?

Page 9: Fitting experience design in the agile shaped box

WHAT IS DELIGHT ANYWAY?

Page 10: Fitting experience design in the agile shaped box

DELIGHT

REVEL

ENJOY

PLEASURE

PLEASEENTHRALL

TRANSPORT

RAVISH

ENCHANT

ENRAPTURE

DELECTATION

JOY

Page 11: Fitting experience design in the agile shaped box

DELIGHT IS MORE THAN A PRETTY UI

Page 12: Fitting experience design in the agile shaped box

GESTALT DESIGN QUALITY+ +

Page 13: Fitting experience design in the agile shaped box

GESTALT DESIGN QUALITY+ +

Page 14: Fitting experience design in the agile shaped box

GESTALT DESIGN QUALITY+ +

Page 15: Fitting experience design in the agile shaped box

GESTALT DESIGN QUALITY+ +

Page 16: Fitting experience design in the agile shaped box

HOW DO YOU MAKE THIS HAPPEN?

Page 17: Fitting experience design in the agile shaped box

AGILE.

Page 18: Fitting experience design in the agile shaped box

AGILE FOCUS ON THE END USERS.

Page 19: Fitting experience design in the agile shaped box
Page 20: Fitting experience design in the agile shaped box

DEAL WITH THE AGILE BUSINESS GAP.

Page 21: Fitting experience design in the agile shaped box

“THE IDEAL SITUATION”

Page 22: Fitting experience design in the agile shaped box

“A REAL SITUATION”

Page 23: Fitting experience design in the agile shaped box

“ANOTHER REAL SITUATION”

Page 24: Fitting experience design in the agile shaped box

THINK OF IT AS VIRTUAL DESIRE PATHS

Page 25: Fitting experience design in the agile shaped box

THEREFORE, OUR PRODUCTS NEED TO BE

Page 26: Fitting experience design in the agile shaped box

INCOMPLETE | IMPERMANENT |

IMPERFECT

Characteristics of our product

Page 27: Fitting experience design in the agile shaped box

INCOMPLETE | IMPERMANENT |

IMPERFECT

Characteristics of our product

Page 28: Fitting experience design in the agile shaped box

INCOMPLETE | IMPERMANENT |

IMPERFECT

Characteristics of our product

Page 29: Fitting experience design in the agile shaped box

6 STEPS TO ACHIEVE DELIGHT

Page 30: Fitting experience design in the agile shaped box

STEP 1

DEFINE YOUR USERS.

Page 31: Fitting experience design in the agile shaped box

GET SOME GRIP ON THEM.

STEP 2

Page 32: Fitting experience design in the agile shaped box

STEP 3

CREATE A MAP OF THE USER FLOW

Page 33: Fitting experience design in the agile shaped box

DEFINE & ORDER USER STORIES

STEP 4

Page 34: Fitting experience design in the agile shaped box

most used

Least used

User Sequence #1 User Sequence #2 User Sequence #3 User Sequence #4 User Sequence #5

Page 35: Fitting experience design in the agile shaped box

Amost used

Least used

User Sequence #1 User Sequence #2 User Sequence #3 User Sequence #4 User Sequence #5

B FC D E G

Page 36: Fitting experience design in the agile shaped box

A

B

C

D

E

F

G

1

2

Jean ReneeUX

ScoreStaffing & ResourcesDaniel

Y

Y

Y

Y

Y

Y

Y Y

Y Y Y

Y

Y

Y

Y

Y

Y

Y

9 8 5

Business

Impact

5

3

4

5

2

3

5

290

27

32

40

46

120

25

Dev

Estimate

3

2

5

10

3

6

4

Page 37: Fitting experience design in the agile shaped box

A

B

C

D

E

F

G

1

2

Jean ReneeUX

ScoreStaffing & ResourcesDaniel

Y

Y

Y

Y

Y

Y

Y Y

Y Y Y

Y

Y

Y

Y

Y

Y

Y

9 8 5

Business

Impact

5

3

4

5

2

3

5

290

27

32

40

46

120

25

Dev

Estimate

3

2

5

10

3

6

4

Page 38: Fitting experience design in the agile shaped box

REFINE BACKLOG AND REPEAT.

STEP 6

Page 39: Fitting experience design in the agile shaped box

THINK | MAKE | CHECKWRAP UP

Page 40: Fitting experience design in the agile shaped box

THINK | MAKE | CHECKWRAP UP

Page 41: Fitting experience design in the agile shaped box

THINK | MAKE | CHECKWRAP UP

Page 42: Fitting experience design in the agile shaped box

UX IS MORE THAN PIXELS.

Conclusion

Page 43: Fitting experience design in the agile shaped box

IT’S A HARD SKILL.

Conclusion

Page 44: Fitting experience design in the agile shaped box

DESIGNERS FACILITATE, USE THEM.

Conclusion

Page 45: Fitting experience design in the agile shaped box

TEAMS NEED TO GET EDUCATED.

Conclusion