‘08

Benchmarks for Machine Shopsthe only set of benchmarks designed specifically for

measuring a job shop's effectiveness — A $59.95 value .

Meet

Discover

Compete Better

Free

the "10 Best Machine Shops" owners

best-practices, new strategies and ideas with an emphasis on solving your real-world problems

Find out what works for them

learn how others stay competitive

November 12-14, 2008The Doubletree Hotel – Oak Brook, Chicago

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The only workshop that focuses on the business side of running a machine shop.

s p o n s o r e d B y :

Register to winan IPOD Touch!

(details inside)

Thur

sday

November 127:00PM - 9:00PM Registration and Opening Reception

6:30AM - 7:30AMBreakfast Buffet

7:30AM - 9:00AMThe Calculus ofCustomer Service “The customer is always right” sounds simple, but in practice there’s a lot more to it than that. Starting from whether you have the right customers, to setting their expectations, to delivering not only what they need but what they want, this presentation provides a provocative view on how to bring your customers closer than they’ve ever been before. Presented by the highest-rated speaker at last year’s Workshop.Speaker: John Brandt, CEO The MPI Group

9:15AM - 10:15AMKeeping Good Workers & Making Them BetterIn a job environment where employees often leave for a few dollars more an hour, how do you train and retain your employees? Matt Guse will outline what they do to keep their employees from being frustrated and quitting. He will discuss what makes a good employee and employer and the training programs they use.Speaker: Matt Guse, VP and Owner, M.R.S Machining (2007 AM Best Machine Shop)

10:30AM - 11:30AMMarketing & Selling Tactics:Get more customersThis session will provide a real, workable and repeatable marketing & selling process specifically for machine shops. Discussions range from your top-line objectives to the sign on your building, including: web site optimization, trade show exhibitions, logo development, direct mail campaign, lead generation and sales training. Speaker: Kent Gladish, Director of Marketing, Tooling & Manufacturing Association

10:30AM - 11:30AMThe True Cost of YourTooling DecisionsMake your tooling last five times longer by simple and comprehensive steps with what you already have. Learn why many companies miscalculate what fixtures, tool holders and tooling really costs. Ed Smith will talk about the cradle-to-grave costs of tooling and how to get the most for your investment with truly remarkable “Think Outside the Box” approaches.Speaker: Ed Smith, Tooling Manager, Oscor Inc.(2007 AM Best Machine Shop)

11:30AM - 1:00PMKeynote LunchStaying Competitive byBeing CompetitiveFred Young has broken a lot of rules on his way to building a world-class business. He buys new machines before he has any business to put on them. Last year he reinvested half of gross revenue back into the business – which is only a little more than he has invested on every previous year of the last 30. Learn why these house rules and others have made Forest City Gear such a successful company over such a long time. Speaker: Fred Young, CEOForest City Gear(2007 AM Best Machine Shop)

Sponsored by:

1:15PM - 2:15PM6S Program for Shop Organization, Efficiency & SafetyA “5S + 1” program can help your company improve workflow, employee retention, and even sales. Ted Toth will explain the benefits of starting a program like this in your shop and will discuss each “S” as it relates with lean and housekeeping issues. Attendees will also be introduced to the NTMA 6S Excellence program.Speaker: Ted Toth, President, Toth Technologies(2007 AM Best Machine Shop)

1:15PM - 2:15PMWorkflow SchedulingA steady flow of workpieces is necessary to keeping spindles turning. Maintaining that flow to a machine and through the shop involves a range of specific techniques, such as parts sorting and operations review. This session will focus on how to keep work and profit flowing through your shop.Speaker: David T. Welsh, President & CEOJobPack Manufacturing Systems Inc

2:30PM - 3:30PMFinancial ChecklistThere’s more to running a successful machine shop than good machining. In this session, learn to assess the performance you're getting from the various non-machining systems that drive your business, such as insurance, billing and cash flow, taxes and capital financing.Speaker: Brian Wiedenhoeft, CPA, Audit Senior Manager, Blackman Kallick

2:30PM - 3:30PMImproving Quality ThroughLean TechniquesBill Ridenour will discuss his company's continuous improvement journey and the lean techniques his company uses, such as Value Stream Mapping, Standardized Work, Employee Involvement, and 5S.Speaker: Bill Ridenour, President, Upco Inc.(2007 AM Best Machine Shop)

November 13

Register at www.MachineShopWorkshop.com

Your registration qualifies youfor a chance to win an IPOD touch Courtesy of

Bonus

"A chance to hear and meet people who have implemented some of the practices that make a great machine shop." – 2007 attendee

Contents subject to change.

10:00AM - 12:00PMKeynote Speaker

Shop Strategies for Avoiding or Beating SE AsiaWhile SE Asia and other areas of the globe present a new challenge to US shops, establishing a competitive advantage is not impossible. It is vital that today's North American manufacturers carefully analyze the market and capitalize on all available advantages. During this interactive session, Harry Moser will outline SWOT (Strength, Weakness, Opportunity, Threat) analysis as an effective tool for taking inventory of your shop's position and maximizing your potential for profit. Attendees will learn to use this tool to build a strategy for their own shop.Speaker: Harry Moser,Chairman, AgieCharmilles

7:30AM - 8:30AMMaximizing the Benefit of Your New TechnologyToo often, when shops acquire new technology, they fail to updated processes and meth-odologies. The result is a costly investment that doesn’t deliver the best possible return. In this session, you’ll learn immediate, real-world solutions to gain the greatest benefit from new tech-nology – or increase the benefit of existing technology – from the organization that has helped Western Pennsylvania machine shops win $125 million in new business from the Department of Defense.Speaker: Glenn ShefflerManager, Business DevelopmentNational Center for Defense Manufacturing and Machining

8:45AM - 9:45AMCoping with Material UncertaintiesWith worldwide demand for steel, titanium and other raw materials rising quickly, paying for these commodities isn’t the only problem. Getting them at all can be difficult, and knowing how to quote a job when you don’t know tomorrow’s price of the materials involved can be impossible. This session will provide best practices and coping skills for maintaining smooth and profitable opera-tions given the wild changes in raw materials markets.Frid

ay

ACCOM

MODATIO

NS

roundtablesNovember 133:45PM - 5:00PMRoundtable DiscussionsInteractive discussions that give you a chance to get advice, swap ideas and learn troubleshooting tactics from your peers.

awards dinnerNovember 136:30PM - 8:30PM10 Best Machine Shop AwardsDinner & ReceptionThe 10 Best Machine Shops are high performing shops that demonstrate operational efficiency, customer satisfaction and profit growth. Sponsored by:

Reservations:1-800-222-TREE (8733)or at MachineShopWorkshop.comHotel Rate:$149/night + tax

Hotel Reference:MACHINE SHOP WORKSHOPPromotional Rate expires on 10/29/08.

November 14 6:30AM - 7:30 AMBreakfast Buffet

Doubletree Hotel Chicago - Oak Brook

M e d i a s p o n s o r s :

s p o n s o r e dB y:

"An energetic atmosphere...I gained renewed energy in my business." – 2007 attendee

FReeBenchmarks for Machine Shops

to allWorkshop attendees!

Register at www.MachineShopWorkshop.com

www.americanmachinist.com

Benchmarksfor Machine Shops

surveysurvey

A special publication of operating data from

$59.95

Contents subject to change.

Regular

Price Quantity Ordered

Total

Individual Workshop Pass $675

Co-Worker Pass Additional person(s) from same company

$450

Affinity Group Pass Professional Association Name: __________________________________ (Membership verified by the Association)

$625

10 Best Machine Shops Awards Reception & Dinner ONLY

$150

Attendee #1:

Name:_______________________________________________________________

Title:________________________________________________________________

Phone:___________________________ Fax:_______________________________

Email: _______________________________________________________________

Attendee #2:

Name:_______________________________________________________________

Title:________________________________________________________________

Phone:___________________________ Fax:_______________________________

Email: _______________________________________________________________

Please list any special accommodations you/group may require:

_________________________________________________________

1) How did you hear about this workshop?

□ IMTS □ AmericanMachinist.com

□ Magazine Advertisement □ E-newsletter

□ American Machinist Forums □ Email

□ Mail Advertisement □ Colleague Referral

Total Registration Fees:________________________________________

Check Enclosed (Payable to Penton Media, Inc.) Check#__________

Credit card payment: American Express Discover MasterCard Visa

Account Number_________________________________________ Expiration Date ___________________________________________

Signature_________________________________________________

Please visit the conference registration desk during

registration hours to receive your conference name

badge and materials.

Cancellation Policy: Upon written notice,

registration fee will be refunded until October

13, 2008. After that date, no refunds will be

granted, but substitutions will be accepted until

the first day of the conference.

Fax or Mail to: AM Machine Shop Workshop Registration Penton Media Inc. 2105 Reliable Parkway

Chicago, IL 60686 Fax: (913) 514-9338

2) What is the primary end market your company serves?

□ Fabricated Metal Products

□ Machinery Manufacturing

□ Computer & Electronic

Products

□ Electrical Equipment/

Appliance Manufacturing

□ Transportation Equipment

□ Medical Equipment

3) How many employees are at your location?

□ 0-50 □ 101- 300

□ 51-100 □ More than 300

WORKSHOP PASS PRICING

REGISTRATION INFORMATION

PAYMENT INFORMATION

Questions? Please contact Erika Bailey at Erika.Bailey@penton.com or by phone at 216-931-9512.

Company Information:

Company:___________________________________________________________________________________________

Address:____________________________________________________________________________________________

City: ___________________________________________________ ST:________ Zip:___________________________