financial results for the third quarter of fy 2018€¦ · although acquisition of new clients was...

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1 © 2018 Prestige International Inc. All Rights Reserved. Financial Results for the Third Quarter of FY 2018 Prestige International Inc. Security Code: 4290 January 26th, 2018

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Page 1: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

1© 2018 Prestige International Inc. All Rights Reserved.

Financial Resultsfor the Third Quarter of FY 2018

Prestige International Inc.Security Code: 4290

January 26th, 2018

Page 2: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

2© 2018 Prestige International Inc. All Rights Reserved.

Contents

1. Summary of Financial Results for FY2018 Q3

2. Forecast for FY2018: Progress Update

3. Major Strategies

4. Topics

Page 3: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

3© 2018 Prestige International Inc. All Rights Reserved.

FY2017 Q3(actual)

FY2018 Q3 (actual)

YoY Change (%)

FY2018 Full-year (revised

forecast)

Progress Rate (%)

Sales 21,880 24,434 + 11.7 % 33,000 74.0 %

Operating Profit(sales ratio)

2,703(12.4%)

2,862(11.7%)

+ 5.9 %4,300(13.0%)

66.6 %

Ordinary Profit(sales ratio)

2,976(13.6%)

3,122(12.8%)

+ 4.9 %4,400(13.3%)

71.0 %

Net Profit Attributable to Owners of the Parent

(sales ratio)

2,007(9.2%)

1,965(8.0%)

- 2.1 %2,900(8.8%)

67.8 %

Exchange Rate (JPY/USD)

116.49 113.00 - 111.27 -

Summary of Financial Results for FY 2018 Q3

(unit: million yen)

Maintaining greater than 10% growth rate due to the acquisition of new clients and the steady growth of ongoing business in the main business segments.Operating profit Profit increased due to the effect the investment for business growth during the first half.

Ordinary profit Profit on investments accounted for using the equity method: Y140 million (YoY +Y11 million), Foreign exchange gain: Y70 million (YoY -Y39 million)

Net Profit Attributable to Owners of the Parent

Public offering was carried out following the listing of the group company Entrust Inc. on the 1st section of the TSE.Net profit decreased because of profit attributable to non-controlling interests: Y138 million (YoY +165 million)

Page 4: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

4© 2018 Prestige International Inc. All Rights Reserved.

FY2017 Q3 FY2018 Q3 YoYAmount Amount Change % Change

Sales 21,880 24,434 + 2,553 + 11.7 %

Cost of Sales (sales ratio)16,671

(76.2%)19,007

(77.8%)+ 2,336 + 14.0 %

Gross Profit (sales ratio)5,209(23.8%)

5,426(22.2%)

+ 217 + 4.2 %

SG&A Expenses(sales ratio)

2,505(11.5%)

2,564(10.5%)

+ 58 + 2.3 %

Operating Profit(sales ratio)

2,703(12.4%)

2,862(11.7%)

+ 158 + 5.9 %

Ordinary Profit (sales ratio)2,976(13.6%)

3,122(12.8%)

+ 145 + 4.9 %

Net Profit Attributable to Owners of the Parent

(sales ratio)

2,007(9.2%)

1,965(8.0%)

- 42 - 2.1 %

Summary of Consolidated Profit and Loss Statements

(unit: million yen)

Cost-to-sales ratio increased by 1.6 points because of costs from preparing operations for new clients and investments for business growth concerning the subsidiaries specialized in on-site work (HR expansion, etc.) and the start-up of Akita BPO’s Yokote Campus (provisional). Although the SG&A ratio decreased due to cost management, operating margin decreased by 0.7 point.

→ Aim to quickly recover investments by stabilizing the operation for new clients and realizing benefits from prior investments for business growth

Page 5: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

5© 2018 Prestige International Inc. All Rights Reserved.

FY2017Year-end

FY2018 Q3 Change Main Factors

Current Assets 19,694 22,054 + 2,360 Cash and deposits + 1,949

Fixed Assets 10,491 11,172 + 680 Investment securities + 954

Total Assets 30,186 33,226 + 3,040

Current Liabilities 6,519 7,272 + 753 Others + 780

Noncurrent Liabilities 1,580 1,497 - 83 Long-term debt - 175

Net Assets 22,086 24,456 + 2,369 Accumulated income + 1,287

Liabilities and Net Assets 30,186 33,226 + 3,040

Summary of Consolidated Balance Sheets

(unit: million yen)

Capital ratio: 70.1% (Q3) ← 69.2% (Q2)

Current asset and net asset increased → Net profit increased and 706 million yen was recorded due to the public offering of Entrust Inc.→ For this reason, cash and deposits and capital surplus increased as well.

Page 6: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

6© 2018 Prestige International Inc. All Rights Reserved.

■ Roadside Assistance (YoY + 14.4 % )Sales increased because of the steady growth of ongoing businesses with the acquisition of new clients and enhanced market penetration rate of the services.

■ Property Assistance (YoY + 14.3 % )Sales increased due to new client acquisition and solid growth of home assistance services (Home Assist).

■ Insurance BPO (YoY + 3.4 % )Sales increased owing to steady increase of members in theservices for Japanese expatriates (Healthcare Program).

■ Warranty (YoY + 11.2 % )Sales increased because of solid growth of rent warranty and automobile extended warranty programs.

■ Customer Support (YoY + 17.3 % )Sales increased with acquisitions of new clients and steady expansion of the existing consignment business.

■ IT Solutions, Temporary Worker / Other (YoY – 12.6 % )IT Solutions

Sales declined in the absence of new business deals as were recorded in FY 2017 Q2.

Temporary Worker / Other

Sales declined due to continued impact from the replacement of a temporary staffing contract with a consignment contract.

1,252 1,112

3,901 4,575

2,836 3,154

2,650 2,741

2,783 3,181

8,455 9,669

0

5,000

10,000

15,000

20,000

25,000

17/3月期 18/3月期FY2017 FY2018

Sales by Segment (YoY)(unit: million yen)

Page 7: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

7© 2018 Prestige International Inc. All Rights Reserved.

■ Roadside Assistance (YoY + 3.3% )Profit increased due to the effect of the prior investment to enhance subsidiaries specialized in on-site work, etc.

■ Property Assistance (YoY + 8.1% )Profit increased due to the effect of the prior investment to enhance subsidiaries specialized in on-site work, etc.

■ Insurance BPO (YoY - 8.1 % )Profit declined due to the upfront cost associated with systeminvestment, strengthening of organization to streamlineoperation for the future, etc.

■ Warranty (YoY + 33.1 % )Profit increased mainly because advantage of scale in the rent warranty program contributed to cost saving.

■ Customer Support (YoY + 13.3 % )Profit increased because growth offset a part of cost increase.

■ IT Solutions, Temporary Worker / Other (YoY– 111.5 % )

IT Solutions Profit declined in the absence of new business deals as were recorded in FY 2017 Q2.

Temporary Worker / Other

Profit declined due to continued impact from the replacement of a temporary staffing contract with a consignment contract.

87

586 665

517 688

422 388

155 167

932 963

-1000

100200300400500600700800900

1,0001,1001,2001,3001,4001,5001,6001,7001,8001,9002,0002,1002,2002,3002,4002,5002,6002,7002,8002,9003,000

17/3月期 18/3月期

2,000

1,000

,

-1017/3月期 18/3月期FY2017 FY2018

Operating Profit by Segment (YoY)

(unit: million yen)

Page 8: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

8© 2018 Prestige International Inc. All Rights Reserved.

Contents

1. Summary of Financial Results for FY2018 Q3

2. Forecast for FY2018: Progress Update

3. Major Strategies

4. Topics

Page 9: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

9© 2018 Prestige International Inc. All Rights Reserved.

Sales Progressed in line with the FY2018 full-year forecast

Operating profit

1. Aim to acquire profit-making opportunities during the busy season and recover former investments for business growth in Q4

2. Staggering recovery of investments in subsidiaries specialized in on-site work during Q3

→ Aim to build a solid foundation from a long-term perspective while preparing a catch-up plan

FY2018 Q3 (actual)

FY2018 Full-year

Difference Progress Rate(%)

Sales 24,434 33,000 8,565 74.0%

Operating profit(sales ratio)

2,862(11.7%)

4,300(13.0%)

1,437 66.6%

Ordinary profit(sales ratio)

3,122(12.8%)

4,400(13.3%) 1,277 71.0%

Net Profit Attributable to Owners of the Parent

(sales ratio)

1,965(8.0%)

2,900(8.8%) 934 67.8%

Exchange Rate(JPY/USD)

113.00 111.27 -

Forecast for FY2018: Progress Update

(unit: million yen)

Page 10: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

10© 2018 Prestige International Inc. All Rights Reserved.

Sales Operating profit

FY2018Q3

Full-yearForecast(Revised)

Progress Rate(%)

FY2018Q3

Full-yearForecast(Revised)

Progress Rate(%)

Roadside Assistance 9,669 12,980 74.5 % 963 1,370 70.3 %Property Assistance 3,181 4,300 74.0 % 167 420 39.8 %Insurance BPO 2,741 4,070 67.3 % 388 670 57.9 %Warranty 3,154 4,490 70.2 % 688 1,070 64.3 %Customer Support 4,575 5,740 79.7 % 665 770 86.4 %IT Solutions 545 620 87.9 % 51 100 51.0 %Temporary Worker / Other 566 800 70.8 % - 62 - 100 -

Amount 24,434 33,000 74.0 % 2,862 4,300 66.6 %■Roadside

Assistance1. Sales progress in line with expectation 2. Solid acquisitions of business opportunities during the busy season3. Delayed recovery of investment in subsidiaries specialized in on-site work

■Property Assistance

1. Sales progress in line with expectation. 2. Delayed recovery of investment in subsidiaries specialized in on-site work

■Insurance BPO

1. Obtaining new clients was behind schedule2. Delayed recovery of system investment but aiming for streamlining of operation and preparation for the busy season

■Warranty 1. Solid acquisition of profit-making opportunities during the busy season of the rent warranty program

■Customer Support

1. Progress for sales and operating profit in line with expectations.

(unit: million yen)

Forecast for FY2018:Progress Update (by Segment)

Page 11: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

11© 2018 Prestige International Inc. All Rights Reserved.

Contents

1. Summary of Financial Results for FY2018 Q3

2. Forecast for FY2018: Progress Update

3. Major Strategies

4. Topics

Page 12: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

12© 2018 Prestige International Inc. All Rights Reserved.

Independence of BPO branchesA senior executive officer was assigned to each branch in Akita, Yamagata and Toyama starting in 2018.→ A measure to tackle with the HR recruitment issue in each branch

Strategies matching the characteristics of each region will be carried out by the regional branches themselves, not under top-down orders from the Tokyo head office.

HR Strategy: Regional Branches

The Former Organization

Yamagata BPO Garden

Akita BPO Campus

Toyama BPO Town

Yamagata BPO Garden

Akita BPO Campus

Toyama BPO Town

The head office

The head office

The Organization from Now OnEach branch becomes independent and authority is transferred from the respective business division.

Each branch is under the respective business division (the head office).

Growth strategies (HR, organization, etc.) will be carried out more swiftly than before.

Page 13: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

13© 2018 Prestige International Inc. All Rights Reserved.

0

200

400

600

Mar. 2016 Sep. 2017 Dec. 2017 Mar. 2018

200 persons

400440

550 (Target)

0

100

200

Apr. 2017 Sep. 2017 Dec. 2017 Grand opening

80 persons

100120

200 (Target)Akita BPO’s Yokote Campus (Provisional)

→ Yokote compensated for the delayed recruitment process in Toyama.

Progress of recruitment in the regional branches

Toyama BPO Town

HR Strategy: Regional Branches

Page 14: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

14© 2018 Prestige International Inc. All Rights Reserved.

Business Strategy: On-site Team

Change in the number of on-site team staffOperation continues to be below expectation in Roadside Assistance and Property Assistance.

350

400

450

500

2016年3月 2017年3月 2017年12月 2018年3月Mar. 2016 (Actual) Mar. 2017 (Actual) Dec. 2017 (Actual) Mar. 2018 (Forecast)

Expectation at the beginning of FY2018

380 persons

400460

480

500480

・ High employee turnover rate

・ Training curriculum (takes too long before a new staff can start actual work)Issues

The on-site team is a key function of PI’s unique services→ will keep enhancing and expanding its function

Page 15: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

15© 2018 Prestige International Inc. All Rights Reserved.

Progress of business scale expansion

Number of Clients and Members of the Healthcare Program

Although acquisition of new clients was behind schedule, business growth is steady since services for about five additional companies will begin next fiscal year (beginning in Apr. 2018).→ Mexico branch will open next year to cover more area for the healthcare program.

25

35

45

55

65

6,000

12,000

18,000

24,000

30,000

36,000

2013年 2014年 2015年 2016年 2017年

59 companies

37

30,700 persons

18,400

22,400

26,700

29,200

*Each year begins on January 1st and ends on December 31st.

■ Members ■ Clients

(person) (company)

Business Strategy: Healthcare Program

2013 2014 2015 2016 2017

Page 16: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

16© 2018 Prestige International Inc. All Rights Reserved.

Contents

1. Summary of Financial Results for FY2018 Q3

2. Forecast for FY2018: Progress Update

3. Major Strategies

4. Topics

Page 17: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

17© 2018 Prestige International Inc. All Rights Reserved.

Topic 1NOUSAKU PRESTIGE Established

A further step to fulfill corporate responsibility to contribute to local communities

Division of Roles

Previous Contribution to Local Communities

Creating jobs

Support-ing

local sports

NOUSAKU PRESTIGE Inc. was co-founded with NOUSAKU CORPORATION, which makes traditional metal castings in Toyama where Toyama BPO Town is located.

Support -ing

local industry

雇用創出

・ The first case for PI Re-Turn Fund, a private fund for organizations that support local industries

Marketing support

The amount of investment (JPY)30 million in classified stock

Developing products, materials and technologies with local manufacturers and craftsperson

The amount of investment (JPY)3 million in common stock

Contribution to Local Communities from Now On

Creating jobs

Support-ing

local sports

Page 18: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

18© 2018 Prestige International Inc. All Rights Reserved.

It was listed on Tokyo Stock Exchange’s Mothers Market in Dec. 2016, issuing the first IPO for the PI Group.

The shareholding ratio of the PI Group decreased to 57.53% (end of Dec. 2017) from 68.44% (end of Dec. 2016).

Entrust Inc. was listed on the 1st section of TSE in Dec. 2017

Topic 2Entrust Inc.

1,967 2,166

0

500

1,000

1,500

2,000

2,500

17/3月期 18/3月期

Sales and Operating Profit of Entrust Inc. in the Third Quarter Sales Operating profit

394

560

0

100

200

300

400

500

600

17/3月期 18/3月期

+ 10.1% + 42.0%

FY2017 FY2018 FY2017 FY2018

Page 19: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

19© 2018 Prestige International Inc. All Rights Reserved.

Dividend Plan

[Dividend Policy]

Returning profit to our shareholders is one of our most important management tasks. Regarding dividends, our

basic policy is to make continuous and stable payments while considering the enhancement of internal reserves for

future business plans and expansions, as well as consolidated profit levels and cash flow situations for each

accounting period.

[Payout Ratio]

We have set the consolidated dividend payout ratio of 20% as the numerical target for FY 2018 in our mid-term

business plan and expect to achieve it.

Dividend Per Stock (yen) Payout Ratio (%)

ROE(%)Mid-Year Year-End Total

FY2018 (forecast) 5.00 5.00 10.00 21.9 -

FY2017 (actual) 3.50 5.50*1 9.00 20.4 14.0

FY2016 (actual) 3.00 4.00 7.00*2 16.4 16.1

*1 Includes Y2 of commemorative dividends for the 30th foundation anniversary and the IPO of a subsidiary

*2 As of October 1, 2016, we performed a two-for-one stock split, with dividends for FY 2016 retrospectively adjusted.

Page 20: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

20© 2018 Prestige International Inc. All Rights Reserved.

Overview of FY2018 Q3

1

2

1. Carry out “selection and focus”

Sales made a steady growth

Enhancing subsidiaries specialized in on-site work as a strategic investment→ Current operation status is below expectation→ As on-site work is a key factor of the “service unique to PI,” we will keep making

for the next mid-term plan

2. Strive for continuous growth with steady preparations

due to strong demands.

efforts to strengthen it.

Page 21: Financial Results for the Third Quarter of FY 2018€¦ · Although acquisition of new clients was behind schedule, bus iness growth is steady since services for about five additional

Please note that this presentation material has been prepared to provide information on our Company and is not to be construed as a solicitation of investment. Forward-

looking statements in this presentation material are intended as a reference and we do not guarantee that the information will remain accurate in the future. Such forward-looking statements are subject to change without notice due to changes in business

conditions including, but not limited to, changes in the economy.

Cautionary Statement

For inquiries regarding IRPrestige International Inc. Corporate Management DepartmentTEL: +81(0)3-5213-0826 FAX: +81(0)3-5213-0221 E-MAIL: [email protected]