financial planning, budgeting, and forecasting (2010)
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Financial Planning, Budgeting and Forecasting:
Will the Economy Emerge? Will You?
Cindy Jutras
Vice President & Research Fellow, Aberdeen Group
Nasreen Quibria Senior Analyst, Aberdeen Group
Jeffrey Frank Business Analyst, GROWMARK
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Your Feedback is Important to Us Once the webcast is completed, there will be brief survey questions. Please let us know what you think!
As a thank you for completing the survey, your name will be entered in for a drawing to win a copy of the book “Five Key Principles of Corporate Performance Management” by Bob Paladino.
Slide 4
Financial Planning, Budgeting and Forecasting:
Will the Economy Merge? Will You?
Slide 5
Cindy Jutras
Vice President & Research Fellow, Aberdeen Group
Nasreen Quibria Senior Analyst, Aberdeen Group
Jeffrey Frank Business Analyst, GROWMARK
Vice President of Product Strategy Host Analytics, Inc.
Ric oversees product design and product marketing of the Host Analytics CPM Suite. Ric has over 25 years experience in Finance and Accounting and has held strategic roles in the design of financial analytic and performance management applications within the top software companies in the industry. Additionally, Ric held financial executive level positions at multi-national corporations with first-hand involvement in the financial planning and budgeting process. Ric is a CPA.
Ric Ratkowski
Slide 6
Vice President and Research Fellow Aberdeen Group
Cindy has over 33 years of business experience in enterprise applications. She conducts fact-based research on enterprise applications and business performance management. Cindy’s past experience covers a variety of manufacturing, consulting and software companies where she held a diversity of positions in marketing, sales, software design and development, project and general management. She has spoken at executive conferences on her original supply chain concept, Virtually Vertical Manufacturing. She is the author of the book ERP Optimization as well as numerous magazine articles and published white papers.
Cindy Jutras
Slide 7
Senior Analyst Aberdeen Group
Nasreen Quibria is a Senior Analyst in the Financial Management and GRC Practice at Aberdeen Group. Before joining Aberdeen, she was Director of Payments at the Association for Financial Professionals. Nasreen has a track record of leading successful initiatives in financial services and technology industries. Nasreen also brings expertise in risk management and financial services from her experience at Marsh and CIBC World Markets. Nasreen holds a B.A. in economics from Wellesley College and an M.B.A. in finance and strategy from Boston College.
Nasreen Quibria
Slide 8
Business Analyst GROWMARK
Jeff is a Business Analyst for GROWMARK in the Business Analysis and Research department. He is charged with leading the corporate budget effort for GROWMARK. Jeff has been in his role for a little over a year and has been with GROWMARK for a little over two. Prior to joining GROWMARK, Jeff spent three and a half years at a public accounting firm that specialized in auditing agribusiness cooperatives, including many of the members of the GROWMARK family. Jeff began his work there as an auditor and transitioned to handling the internal accounting and IT needs of the firm. Jeff holds a Bachelors degree in accountancy from Northern Illinois University and is a Certified Public Accountant.
Jeffrey Frank
Slide 9
Agenda
Financial Planning, Budgeting and Forecasting: Will the Economy Emerge? Will You?
Cindy Jutras, Vice President & Research Fellow Nasreen Quibria, Senior Analyst Aberdeen Group
Experiences at GROWMARK Jeffrey Frank, Business Analyst GROWMARK
Q&A
Slide 10
Agenda
© AberdeenGroup 2008
Financial Planning, Budgeting, and Forecasting
Will the Economy Emerge? Will You?
Cindy Jutras Vice President & Research Fellow
Nasreen Quibria Senior Analyst
© AberdeenGroup 2010 12
Aberdeen
Benchmark
Survey
Structure
o Aberdeen PACE Model
o Pressures
o Actions
o Capabilities
o Enablers
o Strategies and Tactics
o KPIs – Usage and
Specifics
o Follow-up Surveys
interviews
© AberdeenGroup 2010 13
Aberdeen’s History in Financial Planning, Budgeting, and Forecasting Research – Following the Trends in Real GDP
-8.0
-6.0
-4.0
-2.0
0.0
2.0
4.0
6.0
8.0
2007 2008 2009
Perc
ent C
hange in U
.S. R
eal G
DP
Financial Planning and Budgeting,
April 2008
Financial Planning Budgeting, and Forecasting: Managing in
Uncertain Economic Times, January 2009
2010
Financial Planning Budgeting, and
Forecasting: Will the Economy Emerge? Will
You?, February 2010
-8.0
-6.0
-4.0
-2.0
0.0
2.0
4.0
6.0
8.0
2007 2008 2009
Perc
ent C
hange in U
.S. R
eal G
DP
Financial Planning and Budgeting,
April 2008
Financial Planning Budgeting, and Forecasting: Managing in
Uncertain Economic Times, January 2009
2010
Financial Planning Budgeting, and
Forecasting: Will the Economy Emerge? Will
You?, February 2010
© AberdeenGroup 2010 14
Survey Demographics
39%
Small (< $50m)
36%
Midsize ($50m to $1 billion)
25%
Large
(>$1 billion)
Company Size
57%
Americas
13%
Asia/Pacific
30%
EMEA
Geography
© AberdeenGroup 2010 15
Satisfaction Level with Company’s Current Financial Planning, Budgeting, and Forecasting Process
28%
44%
13% 13%
3%
9%
49%
20% 22%
0%
6%
19%
35% 35%
6%
0%
10%
20%
30%
40%
50%
60%
Very satisfied Somewhat
satisfied
Neutral Not satisfied Very
dissatisfied
Perc
enta
ge o
f R
espondents
, n =
171
Best-in-Class Industry Average Laggard
© AberdeenGroup 2010 16
Top Pressures Year over Year
34%
42%
34%
37%
24%
25%
32%
29%
39%
21%
22%
34%
41%
47%
0% 10% 20% 30% 40% 50%
Current processes are too long &
resource intensive
Current / past accuracy of the budget
negatively impacts corporate performance
Corporate mandates for cost control
Need to better align Planning /
Budgeting with corporate goals
Market volatility creates the need to
dynamically account for change ('agility')
2010
2009
2008
Percentage of Respondents
© AberdeenGroup 2010 17
Best-in-Class Criteria
Definition of
Maturity Class Mean Class Performance
Best-in-Class:
Top 20%
of aggregate
performance scorers
102% overall budget accuracy*
99% forecast accuracy
20% improvement in profitability year over year
66% “always” finalize budget prior to the next fiscal year
Industry Average:
Middle 50%
of aggregate
performance scorers
92% overall budget accuracy*
89% forecast accuracy
6% improvement in profitability year over year
37% “always” finalize budget prior to the next fiscal year
Laggard:
Bottom 30%
of aggregate
performance scorers
66% overall budget accuracy*
73% forecast accuracy
8% decline in profitability year over year
27% “always” finalize budget prior to the next fiscal year
*Ratio of actual to budget
© AberdeenGroup 2010 18
28%
52%
40%
20%
40%
19%
19%
38%
41%
47%
0% 10% 20% 30% 40% 50% 60%
Develop a consolidated view of the process
and the results, to be available on demand
Improve data quality
Involve more decision-makers in the
planning / budgeting / forecasting process
Automate the process flows associated
with the budget process
Develop a formal planning / budgeting /
forecasting workflow process
Percentage of Respondents
2010 2009
Strategic Actions of Best-in-Class
© AberdeenGroup 2010 19
How Do Companies Approach Financial Budgeting?
14%
71%
14% 26%
44% 30%
22%
50%
28%
0%
25%
50%
75%
Budget drives strategy Strategy drives budget Strategy and budget are
independent
Perc
enta
ge o
f R
espondents
, n =
171
Best-in-Class Industry Average Laggard
For top performing companies, strategy drives budget
© AberdeenGroup 2010 20
What Budgeting Methodology are Companies Using?
Laggard companies are predominantly focused on historical data
budget)
38%
22% 28%
13%
59%
14% 20%
7%
63%
6%
22%
8%
0%
25%
50%
75%
Budgets prepared
based on historical
data (Previous
Year’s Actuals)
Zero-based
budgeting (start
with a clean slate /
no historical data)
Performance Based
Budgeting (PBB)
(Result oriented
planning and
budgeting)
Driver-based
budgets (for
example: net new
customers drives
customer service
Pe
rce
nta
ge
of R
esp
on
de
nts
, n
= 1
71
Best-in-Class Industry Average Laggard
© AberdeenGroup 2010 21
How has this shifted?
69%
16% 18%9%
56%
13%22%
8%
0%
20%
40%
60%
80%
Budgets
prepared based
on historical
data (Previous
Year’s Actuals)
Zero-based
budgeting (start
with a clean
slate / no
historical data)
Performance
Based
Budgeting (PBB)
(Result oriented
planning and
budgeting)
Driver-based
budgets (for
example: net
new customers
drives customer
service budget)
2009 2010
More companies are adopting performance based budgeting
© AberdeenGroup 2010 22
and implemented
66%
59% 61%
71% 71%
52%
38% 40%
65% 60%
32% 27%
20%
59%
49%
0%
20%
40%
60%
80%
Ability to
reforecast as
market conditions
change
Ability to perform
“what if” scenarios
and change
analysis
Ability to
incorporate
business drivers
into the on-going
forecasting
process
Finalized goals
and budgets are
clearly
communicated to
those who are
held accountable
Corporate
process for
budget revisions,
roll-ups, and
approvals have
been established
Pe
rce
nta
ge
of R
esp
on
de
nts
, n
= 1
71
Best-in-Class Industry Average Laggard
Process Capabilities
© AberdeenGroup 2010 23
Ability to Conduct “What if” Scenario Analysis with Forecasting / Re-forecasting…
20% 9%
33%
22%
14%
30%
41%
45%
0%
25%
50%
75%
100%
Best-in-Class Industry Average Laggard
Yes , but selectively because it’s
entirely manual
Yes, some portion of the
process is automated
Yes , it’s automated
More Best-in-Class companies have fully automated or semi-automated “what if” scenario analysis capability with forecasts / re-forecasts
© AberdeenGroup 2010 24
33%
40%
23%
33%
37%
71%
27%
45%
0% 20% 40% 60% 80%
Financial reporting and consolidation
features of an ERP or other
application
Financial reporting and consolidation
(stand-alone) application
Budgeting and forecasting features
of an ERP or other financial
application
Planning/budgeting/forecasting
(stand-alone) application
Percentage of Respondents, n = 171
Best-in-Class
All Others
33%
40%
23%
33%
37%
71%
27%
45%
0% 20% 40% 60% 80%
Financial reporting and consolidation
features of an ERP or other
application
Financial reporting and consolidation
(stand-alone) application
Budgeting and forecasting features
of an ERP or other financial
application
Planning/budgeting/forecasting
(stand-alone) application
Percentage of Respondents, n = 171
Best-in-Class
All Others
Current “Systems” – Enabling Technologies
© AberdeenGroup 2010 25
Business Intelligence and Analytic Tools
12%
17%
17%
21%
26%
30%
57%
23%
29%
30%
32%
45%
47%
65%
0% 10% 20% 30% 40% 50% 60% 70%
Data cleansing tools
Data integration tools
(including ETL)
Event management
(triggers and alerts)
Corporate / Enterprise performance management application
Enterprise BI platform
Dashboard / scorecard tools
Query and reporting tools
Percentage of Respondents, n = 171
Best -in-Class
All Others
© AberdeenGroup 2010 26
What about spreadsheets? 88% still rely heavily on them
Why?
Comfort level
Can’t make a
business case
Expense
52%
58%
39%
19%
26%
10%
64%
40%
46%
24%
25%
12%
71%
27%
50%
46%
44%
8%
0% 20% 40% 60% 80%
Data is exported from applications to spreadsheets and is manually shared
Data is exported from applications to spreadsheets and can be securely
accessed from a shared server
Data from multiple spreadsheets must be manually consolidated
Spreadsheets are our only method of communication and interaction through
the process
Spreadsheets are our primary method today, but we are planning to replace
this within the next 12 months
Spreadsheets are our primary method today despite the fact that we have
implemented applications intended to replace them
Best-in-Class
Industry Average
Laggard
Financial Planning, Budgeting and Forecasting 2010 Survey Results Revealed
Jeffrey Frank
Business Analyst, GROWMARK
Slide 27
Agenda
• Overview of GROWMARK
• The budget process
– Process overview
– Old way of budgeting
– Budgeting with Host Analytics
• The benefits
• Future use
• Questions
Slide 28
Overview of GROWMARK
GROWMARK, Inc. is a regional agricultural cooperative providing products and services through FS supply and grain member cooperatives and retail outlets to more than 250,000 farmers in the U.S. and Ontario, Canada.
Slide 29
Overview of GROWMARK
• Wholesale and retail product sales – Seed – Fertilizers and ag-chemicals – Energy products – Facility equipment (trucks, tanks, etc.) – Grain systems
• Grain marketing for farmers • Sales to non-farmers
– Energy accounts – Turf business
Slide 30
Overview of GROWMARK
• History – Organized in 1927
– Entered Canada in mid 90s
– First big jump into retail in 2002
• 2009 sales of $6.1 billion
• 1,400 full-time employees
• Geography – 35 states (mostly mid-west and northeast)
– Southern Ontario
Slide 31
The Budget Process
• My role
• Other staff
• Budget overview
• Scale and complications
• The old way
• Budgeting with Host Analytics
Slide 32
My Role
• Coordinate entire budget process
• Performs consolidation of all budgets, including budgeting consolidation entries
• Prepares final published report for Budget/Audit Committee and GROWMARK Board
• About to begin third budget cycle, second as budget lead (always worked in Host Analytics environment)
Slide 33
Other Staff
• Approximately 100 active participants in budget process
• One other primary staff member in my department – Capital budget
– Overhead departments
• Three others in my department available to help pull things together and review components
Slide 34
Budget Overview
• Performed annually
– Forecast for current year (annually)
– Budget for next year (monthly)
– Plan for next two years (annually)
• Bottom-up approach
– Zero-based budgeting
– Lots of detail
– Market outlook used for corporate consistency
Slide 35
Scale
• 16 core business units
• 30+ general ledgers inside consolidation
• Multiple levels of consolidation
• Canadian operations (7 different currency tables)
• Over 6200 unique accounts/sub accounts in home office ledger
• 200+ budgeted units
Slide 36
Major Complications
• Commodity driven business
• Weather has huge impact
• Farmers planting decisions effect more than our seed sales
Slide 37
Other Complications
• Decentralized operations
• Staff reporting structure (lack of control)
– Retail units have separate operating boards
– Some unit staff aren’t employed by GROWMARK
• Inconsistent software use
• Heavily customized software
Slide 38
Budgeting the Old Way
• Several years ago – Entirely in Excel
– Lots of linked worksheets
• More recently – Distributed Excel worksheets
– Loaded into Access for consolidation (common COA)
– Pivot tables for reporting
– Manual prep of published document - Word
Slide 39
Problems with the Old Way
• Very iterative
• Lots of manual operations
• No real-time output available
• Budget changes were time consuming
• Couldn’t keep up with growing business model
• Expensive to maintain (time required)
• Access not supported by IT department
Slide 40
How We Use Host Analytics
• Hierarchy designed around Lawson G/L structure – Carried forward from prior Access database
• Load all ledger data for comparison – Perform monthly reconciliation
• 7 attribute columns – 2 years of actual – Prior budget period – Current year forecast – Budget Year (calculated from spreads) – 2 years for financial plan
• Templates usually mirror internal statement layouts • Global drivers for retirement premiums, depreciation, etc.
Slide 41
Slide 42
Benefits of Host Analytics
• More easily accommodates late changes
• Reduced time spent on manual processes
• Accuracy
– No more plugging the balance sheet
• Excellent slicing of data with reporting
• Budgets easily compared to actual
• SaaS model requires very little help from IT
Slide 43
Future Improvements
• Develop templates for retail units that better align to their own statements
• Reduce use of Excel worksheets used to create template inputs – move into Host Analytics
• Design templates based more on relationships rather than financial statement location – Debt/interest expense – Fixed assets/depreciation
• Move towards true driver-based budgeting – Market outlook – Interest rates
Slide 44
Potential Future Uses for Host Analytics
• Initiatives templates for capital budgeting – prioritization of capital
• Building our patronage calculation – Hundreds, maybe thousands, of allocations
– Over 70 pages of Excel worksheets
• Forecasts and year-end estimates – Make forecasts for management a few times a year
– Report results at annual meeting before year is closed
• Part-year budget for spring/fall seasons
Slide 45
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Your Feedback is Important to Us
Once the webcast is completed, there will be brief survey questions. Please let us know what you think!
As a thank you for completing the survey, your name will be entered in for a drawing to win a copy of the book “Five Key Principles of Corporate Performance Management” by Bob Paladino.
Slide 47
We’ll Help You Get There
Slide 48