final ppt colleges

8/2/2019 Final Ppt Colleges

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International Organization for

Standards

Percept Management

An enabler of business excellence


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International organization forStandards

What is ISO ?

Benefit of ISO in Education Industrycolleges

Role of Percept Management forImplementation of TQM


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International organization forStandards

Network of National Standard Instituteof 159 Countries

Central Secretariat Geneva,Switzerland

Non government organization


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What Standards DO..?

Make Development, process andsupply of services more efficient,

cleaner and safer

provide governments with a technical

base for health, safety andenvironmental legislation, andconformity assessment


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What Standards DO..?

share technological advances andgood management practice

disseminate innovation

make life simpler by providingsolutions to common problems


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Who are benefited by ISO..?

Vendors - businesses usingInternational Standards can compete

on many more markets around theworld.

Innovator - up the dissemination ofinnovations and their developmentinto marketable Services.


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Customers - benefit from the effectsof competition among Vendors andgive assurance of quality, safety andreliability.

Government - provide the

technological and scientific basesunderpinning health, safety andenvironmental legislation


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Developing Nations - Standards givedeveloping countries a basis for making theright decisions when investing their scarce

resources and thus avoid squanderingthem.

Everyone - Standards contribute to the

quality of life in general by ensuring thatthe transport, machinery and tools we useare safe


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8 Principles (Pillar) of ISO

Principle 1: Customer focus

Principle 2: Leadership

Principle 3: Involvement of people

Principle 4: Process approach
http://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-1.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-2.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-3.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-4.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-4.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-3.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-2.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-1.htm


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8 Principles (Pillar) of ISO

Principle 5: System approach tomanagement

Principle 6: Continual improvement

Principle 7: Factual approach to decisionmaking

Principle 8: Mutually beneficial supplier

relationships
http://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-5.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-5.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-6.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-7.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-7.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-8.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-8.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-8.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-8.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-7.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-7.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-6.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-5.htmhttp://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/qmp/qmp-5.htm


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ISO 9001:2008 forEducation Industry

ISO 9001 is an international standard,which is used by educational institutions

to measure and monitor their qualityefforts. ISO 9001 registration includesexamining an organizations goals and

comparing them with actual practices.


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ISO 9001:2008 forEducation Industry

Increased community awareness of thecolleges quality education

Instilling a common methodology for continualimprovement

Reduction of internal costs

Focusing on their students as customers

More open lines of communication Preparing students with an understanding of

quality standards

Preparing greater collaboration with businessand industry


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Defining Quality inEducation

Excellence in education

Value addition in education

Fitness for purpose Fitness of educational outcome and experience

for use

Conformance of education output to planned

goals, specifications and requirements Defect avoidance in education process and

Meeting or exceeding customers expectations

of education.


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Defining Quality inEducation Industry

Excellence in education

Value addition in education

Fitness for purpose Fitness of educational outcome and experience

for use

Conformance of education output to planned

goals, specifications and requirements Defect avoidance in education process and

Meeting or exceeding customers expectations

of education.


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Indicator of Student Quality

Number of applications per seat

Diverse preparation and background of

entering students Number completing degree

Time to complete degree

Proportion undertaking practical Training Proportion participating in research and

development


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Indicator of Student Quality

Employment profiles and salaries onGraduation

Number taking up post-graduate studies Satisfaction levels of students and

Employees

Perceived reputation of graduates andalumni, nationally and internationally

Proportion of foreign students

Number becoming entrepreneurs


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Indicator of Faculty Quality

Number of applications for facultyposition, at different levels

Academic quality, in terms of publications,honors, awards, patents, sponsoredprojects and consultancy.

Retention success; turn-over

Teaching quality, innovative initiatives Publication records

Sponsored research, consultancy and

continuing education activities


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Indicator of Faculty Quality

Professional society and public serviceinvolvement

Ability to mobilize resources for department and institution

Internal and external (national and

international) honors and awards Quantum of practical experience

Effectiveness of student counseling

Faculty career satisfaction levels


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Indicator of InstitutionQuality

The utilization of strategic planningProcesses

Interaction with the environment, industry,profession, community.

Mobilization of resources for institutional

Development

Diversity of external financial support

Demand from outside agencies for R & Dand continuing education

Adjunct appointments with Industry


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Indicator of InstitutionQuality

Inter-disciplinary activities

Self-assessment and accreditation

Processes Alumni involvement

Perceived reputation, nationally and

Internationally Use by national agencies as think tanks

and for technology development

Leadership in education and research


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Map of Benefit in

Colleges

STAKE HOLDER PROCESS VALUE ADDITION


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Government

Society

Consultancy

ManpowerDevelopment

R & D

ManpowerDevelopment

Technology Solutions

Industrial and EconomicDevelopment

Social and EconomicDevelopment

Employees(Faculty, Staff)

Industry

Manpower Development

R & D

CEP

Competent Workforce

Technologies,Products, Processes

Up to date Workforce

EmploymentCareer Development

LivelihoodProsperity

ProfessionalsManpower Development(Education and training)

STAKE HOLDER PROCESS VALUE ADDITION

Students


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Role Of PerceptManagement

First phase: QUALITY SYSTEM REVIEW(2-4 weeks)The current position of your organizationwith regard to the quality managementwill be established in this stage. The initialreview will cover the following.

Overall and department wise activities Existing documents and written

procedures

Conducting gap analysis vis--vis ISO

9001:2008 requirements


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Second phase: AWARENESS ANDDOCUMENTATION (6-8 weeks)

Awareness program for different categories of

personnel in the requirements of ISO 9001-quality management system and their Application to the company's activities. Formation of steering groups to obverse the

project implementation.

Training for writing QMS documents. Preparation of list of documents and assignment

of responsibilities.Preparation of time bound action plan forimplementation of ISO 9001.

Drafting of quality policy.


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Second phase: AWARENESS ANDDOCUMENTATION (6-8 weeks)

Writing of system procedures, work instructions,

assessment methods, forms etc. Writing of QMS system manual. The current position of your organization with

regard to the quality management will beestablished in this stage. The initial review will

cover the following. Overall and department wise activities Existing documents and written procedures

Conducting gap analysis vis--vis ISO

9001:2008 requirements


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Third phase: PLANNING, PROGRAMMEIMPLEMENTATION, REVIEW AND SYSTEM REVISION(8-10 weeks)

Planning for internal performance criteria and quality

management program with specific objectives and target Develop the capabilities and support mechanisms

necessary for implementation of QMS plan and program.

Assisting First internal audit

Management review and corrective action on non-

conformance observed. Assisting Second internal audit if required

Audit by external experts.

Application for certification.


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International Organization for

Standards

Percept Management

An enabler of business excellenceThank you feel free for any query..!

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