Fifth Progress Update on Change Management

Executive Board Informal – August, 24

Change Management Secretariat, OED

CONTEXT FOR CHANGE

Change is a response to a multitude of factors, including:

Strong call for change for UN entities, including UNFPA, which is reinforced by the QCPR review of functions and UN Reform;

Work will be closer to the beneficiary: “10 year old girl”

Strategic Plan: Bull’s eye reinforced at country level with increased programmebudget

Operational Efficiency and Effectiveness increased with a better alignment of expenditure to funding source

Delivering as One

QCPR

UN Reform

“Old ways of doing business or holding status quo expectations cannot serve the ever-changing UN context.”(Par 21. The United Nations System Leadership Framework, Chief Executives Board for Coordination, April 2017)

Regional Operations Shared Service Centre (ROSCC)

ICT Transformation

Structured Financing Dialogue

Regional and Country Offices re-alignment

Strategic Plan Roll-Out

Enhancing Intergovernmental and multilateral processes

Strengthening Humanitarian Architecture

Pooling of HQ Admin/Finance capacity

Strengthening Programme Division

Reviewing Regional Desks and South South Cooperation functions

Ensuring Field-Focused Technical Services

Making travel more cost-effective

UN Reform

Implementation of the CRR decisions

New change initiatives…

Major ongoing change Initiatives

ICT Transformation

Scope

Comprehensive Change Management Process

UNFPA is a results-focused, agile, innovative organization where all staff members stand up for the organization’s values and meet the needs of women and girls

UNFPA delivers on the Strategic Plan 2018-2021 and the three transformative results

OEE Output 3:

Increased contribution

to UN system-wide

results, coordination

and coherence

OEE Output 4:

Enhanced

communication, resource

mobilization and

partnerships for impact

Output from the Evaluation of the architecture supporting the operationalization of the UNFPA Strategic Plan 2014-2017:Mind-set changed and capacities enhanced

OEE Output 1:Improved programming for results

OEE Output 2:Optimized management of resources

UNFPA delivers on the 2030 Agenda

CHANGE OUTCOME

CHANGEOUTPUTS

FIT FOR PURPOSE

What UNFPA will

look like after the changes?

Comprehensive Change ProcessTheory of Change

United Nations Population FundUnited Nations Population Fund

Comprehensive Change Process

Structure

Processes

Systems

Strategy

Culture

What to change?

UPDATES:

Staff recruitment for the ROSSC completed and incorporation of country offices

ROSSC mid-year review conducted in July, 2018

Support services for finance and procurement to be operationalized by October, 2018

Work flows revised to be more user friendly and allow for faster processing

Progressive roll-out of new business model (transaction types)

Change Process UpdateWS1: Regional Operations Shared Service Center

Started: Q1 2018

Expected completion:Q3 2019

Change Process UpdateWS2: Intergovernmental and Inter-agency Processes

Started: Q2 2018

Expected completion:Q4 2018

UPDATES:

Draft ToR for the Intergovernmental, Interagency and Policy Dialogue Branch (IIPDB) completed

DGM structure discontinued

Comprehensive functional analysis and consultative process to inform the operationalization of the new vision

Concept and proposal for strengthening intra-organization synergy under development

Change Process UpdateWS3: Humanitarian Architecture

Started: Q2 2018

Expected completion:Q1 2019

UPDATES:

Increasing the dedicated work force. Creating a Humanitarian Office headed by a Director (D2 level) to lead the new corporate response

Humanitarian review expanded with a view to enhancing humanitarian communication and fundraising in New York and strengthen programmatic, operational and technical capabilities in Geneva

Mainstream humanitarian work: strengthening humanitarian capacity across the Fund, streamlining functions, decentralizing business processes

Change Process UpdateWS4: ICT Transformation

Started: Q1 2018

Expected completion:Q4 2020

UPDATES:

Preparation for implementation and deployment of Enhanced Support Systems

ITSO organizational structure and operating model reviewed (previous MIS)

Assessment of new ERP options underwayaligned with UN Reform and sister agencies

Change Process UpdateWS5: Pooling of HQ Finance/Admin Capacity

Started: Q3 2018

Expected completion:Q1 2019

UPDATES:

Developed a preliminary list of tasks for pooling: travel,procurement, event planning, human resources, etc.

Initial staff consultations undertaken. More consultations to take place

Identified General Service posts with a Admin/Finance Profile at HQ

Pooling HQ capacity to optimize support service

Change Process UpdateWS6: Programme Division

Started: Q1 2018

Expected completion:Q4 2018

UPDATES:

Two branches: SIKMB and SPSB merged as “Policy, Strategic Information and Planning Branch” (PSIPB)

Programme Division (PD) transitioning to reflect responsibilities encompassing policy and strategy functions

Positions abolished in line with CRR decisions and others being redeployed from other units

Change Process UpdateWS7: Regional Desks and South-South Cooperation

Started: Q1 2018

Expected completion:Q3 2018

UPDATES:

Revised unit dedicated to Inter-country Cooperation (ICCO) established

Regional Desks functions being consolidated under Operational Support Quality Assurance Branch (OSQAB). Potential synergies with the new branch (IIPDB)

Change Process UpdateWS8: Field-focused Technical Services

Started: Q1 2018

Expected completion:Q4 2018

UPDATES:

Global Virtual Technical Networks/Hubs being launched

Collaborative platform between Regional Offices and Technical Division is being activated

Positions redeployment to the field underway (existing and new)

Change Process UpdateWS9: Travel

Started: Q2 2018

Expected completion:Q3 2019

UPDATES:

LTA in conjunction with UN Women’s Travel Management Company to procure hotels for meetings and events and optimize DSA costs being piloted.

United Nations Population FundUnited Nations Population Fund

THANK YOU