8/6/2019 Field Service Representative / Trainer / Instructor

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OBJECTIVE

ARMORED SECURITY VEHICLE(ASV) / SENIOR FIELD TECHNICIAN SUPERVISOR

EXPERIENCE

MRAP(MINE RESISTANT AMBUSH PROTECTED VEHICLE)SENIOR FIELD SERVICE REPRESENTATIVE(FSR) / INSTRUCTOR / TRAINER GS12 DynCorp International, LLC 2008-2010Actively involved in all phases of diagnostic repair of MRAP vehiclesEngine, ABS(Automatic Braking Systems), HVAC(Heating,Ventilating and Air Conditioning),Suspensions, Transmissions, and Electrical Systems (12 and 24 Volt).Implemented Service Logs on 80 MRAP Vehicles consisting of Service Intervals, Repairs,And Logistician in Identifying and Requisitioning Parts.Instructed Army and Civilian mechanics on diagnostic repair of MRAPs,Involving PMCS/TI(Preventive Maintenance Check and Service/Technical Inspection, 

Teaching operators on all aspects of handling MRAP Vehicles.Responsible for 80 MRAP Vehicles on base with 4 Motor Pools and 14 UnitsAttached to Motor Pools for Support.Supervised final inspections of all unit MRAP Vehicles that included FMC(Fully Mission Capable)Readiness and Safety.Managed other field service representatives and performance evaluations.Recipient of Various Training and Achievement Awards from MRAP University,

International Military and Government LLC, DynCorp International and Ministry ofInteriorFederal Police 5-2 and Team Nemesis for meeting and exceeding performance goals. 

Recipient of Letter of Recommendation, Department of the Army

NAVISTAR DEFENSE 2008-2010Hired by DynCorp International and involved in procurement of FSR (MAXPRO-MRAP)VehiclesDeployed with the U.S.Army in Iraq for 2 Years.SERVICE TECHNICIAN/SHOP FOREMAN

Honda of Slidell 2003-2008Active in day to day operations of Service Department producing an average of

60 flat rate hours per week performing Hondas Automotive Diagnostic Analysis,

Repair, and Maintenance for Diesel, Gas, Electric Automotive Equipment,Components and Systems.Training and providing work instruction to service technicians.Specialized in Fabrication, Construction, and Modification of Special / Mechanical Equipment.Responsible for Operation and Maintenance of Shop Tools, Machinery, and ComputerizedSystems.Q/A-Q/C (Quality Assurance-Quality Control) and final inspection of all service

8/6/2019 Field Service Representative / Trainer / Instructor

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Work performed in accordance with Hondas Service Requirements.Recipient of Various Training Awards from Honda maintaining at least 80% completionFor Factory Training requirements.

AUTOMOTIVE SERVICE LINE TECHNICIAN

Honda of Covington 2001-2003Analyzed, Diagnosed, Troubleshoot, Installed, Repaired, Overhauled andRebuilt major assemblies.Responsible for Testing Vehicles after service performed in accordance with

Hondas Service Requirements.Reipient of Various Training Awards from Honda maintaining at least 80% completionFor Factory Training Requirements.

SUMMARY of PREVIOUS EMPLOYMENT

Walker Acura 1997-2001Automotive Service Line Technician involved in all aspects of Service Department.Benson Honda 1994-1997

Automotive Service Line Technician involved in all aspects of Service Department.

COMPUTER SKILLSProficient in Microsoft Excel and Powerpoint.

EDUCATION

MRAP University, Texarkana, Texas 2008FSR/LAR Maintenance Training on MRAP FoV

West Jefferson High School, Gretna, Louisiana 1978

References Furnished Upon Request