Feedback and Advice about Delivery Planning for Salford

NRA Team

leadership

openness& honesty

systems &processes

outwardfacing

Decision making

objectives clarity

cultureuser

views

information

Audit Commission, Governance of Partnerships 2005

Partnerships need effective accountability

What is this all about?Clarity and focus

Joined up nessDelivery planning

evidence

collaborationgood process

Strengthening the whole system…

Key Factors in Organisational Transformation

How are we doing?OD Key FactorsPositive PurposeLeadershipAdequate scaleProductive relationshipsLocalised

ODPM Organisational Development Resource 2005

progress

Positive Purpose

• Transformational purpose of process clear to some people

• Residual fixation with plans rather than planning

Leadership

• Strong advocacy from top management in Council

• Visible leadership in PCT• Lack of clarity about

objective theme leadership in Economy and Environment

• Low visibility of some objective/theme leads-culture of substitution

Adequate Scale

• Connections with other transformational initiatives not clear enough– Transform Salford

Productive central-operational relationships

• New role of enabling core also a challenge– Tending– Tasking– Trusting

Sensitivity to Local Circumstances

• Strengthening integration with existing processes:– Health planning– Liveability planning– CE Strategy

• But danger of disconnections from others:– Connecting People– Children’s Agenda– Sub-regional plans

Getting more clarity and focus…

Weak integration of information of local knowledge and data

and across-

Tentativeinterpretationof information

Inadequateinformation

on needs/causes

Poor Mapping of Locality Picture-

Improving collaboration…

• Some new people in the room

• Some new conversations• Several people getting

into new ways of doing business

• But default setting to fragmentation

• Residual self-protectiveness

Collboration leading tojoined up ness

Community Engagement

Worklessness

Health

LEQ

Transport

Community Safety

Enterprise

Educational attainment

Housing

So far…

How to get the most from the delivery planning process...

Minimum Aspiration• Improve technical skills

– Identifying information needs/sources– Providing and sharing information– Interpreting information for decision purposes– Creating plans that flow from evidence

• More coherent, consistent and plausible plans, incremental change but unlikely a significant impact on outcomes for local people

and

• Pilot multi-agency locality planning– To stimulate innovation and differentiation in

service delivery– To develop the skills and arrangements for

tackling multiple deprivation at a neighbourhood level

– To learn about what works

Or go for transformation…

• Engage leadership at the highest level across system through key events/conversations

• Visible leaders engage and model new behaviours

• Focus all change initiatives– Integrate delivery planning with other key change

programmes so as to reduce fragmentation, duplication and confusion

– Agree what the key whole system planning events/conversations need to be – resource them properly-use them to feed all planning processes

What are the key conversations?

• Empowered Salford– People believe in themselves– People get involved in services and decisions that

affect them– People with expectations of a good life for themselves

and their family

• Working Salford– Quality of work opportunities and reward– Work as as empowering and rewarding, not

punishment

and

• Happy, healthy Salford for everyone– Healthy lifestyle choices and opportunities– Inter-generational relationships– Focus on children and older people

Whole Systems Planning Events

• Part of a change programme– Conversations across the system– Enhances ability to cope with complexity– Catalyzes new solutions– Transforms perceptions and relationships– Strengthens self-responsibility

• Whole system present taking responsibility• See the big picture before working on part of it• Capable of getting to causes not symptoms