february india travel ind report
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California Travel & Tourism Commission
INDIA REPORT for the Month of February 2011
INDIAN ECONOMY
The Indian government recently stated that Indias gross domestic product (GDP) would grow by
8.6% in 2010-2011; while the International monetary Fund (IMF) expects the Indian economy to
grow by 8.8% during current financial year.
The World Bank has predicted the Indian economy is set to expand at a faster pace than the
Chinese economy in 2012. The multilateral agencys world Economic Outlook has projected that
India will grow at 8.7%, compared to Chinas 8.4% in 2011.
The HNI population grew 50.9% in India, according to the Asia-Pacific wealth report for 2010 by
Merrill Lynch Global Wealth Management and Capgemini. It is not only that the rich population
of India that is growing, but also the middle class which is going to touch a sprawling number of
267 Million by the next five years.
India's merchandise exports rose 32.4% to $20.61 billion in January from a year earlier due to
improving global demand, exceeding the government's target for the fiscal year.
THE INDIAN TRAVEL INDUSTRY
Indias Travel &Tourism industry is expected to generate INR 5,533 Billion (USD 118 Billion) of
economic activity, according to the World Travel & Tourism Council (WTTC). This will include INR
1,970 Billion (USD 42 Billion), equivalent to 3.1% of total GDP, as the direct industry contribution.
In a comparative analysis of the total Indian Travel & Tourism sector, the Personal Travel &
Tourism is expected to contribute 55% to the total industry, followed by capital Investments at
24%. Personal Travel &Tourism is the biggest contributor, is expected to grow 13% over the
same period.
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The number of people travelling from what we call beyond the metros is growing. There is
more traffic from tier II cities such as Chandigarh, Pune, Hyderabad, Jalandhar and Ahmedabad.
There is a rising opportunity beyond the metros, as most businesses in these cities are catering
to domestic consumption. They are not the salaried class and more insulated from the
slowdown.
Online travel market expected to reach a sprawling number of US$ 6 Billion by 2011 and online
travel agency (OTA) is the most sort after segment (PhocusWright)
India's outbound travel market is recognised as one of the key emerging sources of tourism for
the world and as internet penetration and adoption of the web as a commercial channel
increases so will online travel bookings.
TRAVEL TRADE NEWS
Visit Britain recently hosted a road show in India showcasing newer attractions that would bepromoted for this year and beyond. India is a growing segment for wedding and VisitBritian
would position them as a potential wedding destination and offer exclusive Royal wedding
packages. They focus is going to be on several world-renowned events which are happening in
the future. For example, VisitLondon is promoting the Olympic 2012 and on the other hand
Edinburgh is promoting the International Festival in 2011.
From January 2011, customers in India who apply for a UK visitor visa can request a brand new
Fast-Track visa service for additional charges.
55%
9%1%
24%
8%
3%
Indian Travel & Tourism Industry Size
Personal Travel &ToursimBusiness Travel
GovernmentExpendituresCapital Investments
Source: World Travel & Tourism Council WTTC & Edelweiss research
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European Quartet looks at Bollywood and MICE segments. Countries of European Quartet,
Hungary, Poland, the Czech Republic and Slovakia, have accelerated their marketing efforts in
the Country. The Quartet is organising road shows in Kolkata and Mumbai and are planning to
launch destination specialist programmes for India travel agents in October as well.
Abu Dhabi to opening a representative office in India. Abu Dhabi is positioning itself in the
Indian market as a niche destination with an eye on the Indian golf, high-end luxury, and MICE
segments. They recently hosted a FAM trip for Indian tour operators who specialise in golf.
Turkey is going to launch an exciting campaign Turkey Fascinates in the global market,
including India. They are aiming to draw niche discerning travellers by showcasing our rich
cultural and natural heritage with the new campaign.
Oman tourism board has tied up with Indian OTA, Ezeego1, to offer attractive packages to Indian
travellers in a bid to grow the VFR segment. They are also focusing on tapping high-end tourist,
MICE, and Bollywood to increase numbers.
AVIATION
According to the Ministry of Civil Aviation, the aviation saw a strong recovery in 2010 with the
domestic passenger traffic rising 19 per cent to 51.53 million where in 2009, the traffic was 43.3
million.
India and China will be among the five largest domestic aviation markets in the next two years
but the US will remain at the top, the IATA has estimated, saying the focus of the global aviation
industry will continue shifting eastward. India has one of the largest growing passenger traffic
which is around 10.5%, a record double digit growth.
Kingfisher Airlines and American Airlines, both members of the One world alliance, will begintheir codeshare and frequent flyer arrangement in 2011. The codeshare pact when cleared, will
allow American's AA' code on Kingfisher Airlines' domestic network; Kingfisher can have its IT'
code on American Airlines' daily non-stop Delhi-Chicago flight and on selected AA routes
between the US and London's Heathrow.
Qatar Airways will make its debut in Canada with the launch of their scheduled flights to
Montreal, starting June 29.
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CTTC INDIA ACTIVITY
We have been working on the work plan & India strategy for year 2011-2012 along
with our presentation.
Travel Trade
Educational Seminar in Mumbai
We organized an educational seminar in Mumbai on the 21st February, 2011. The event
comprised of presentation on California and a networking Luncheon.
The objective of the educational seminar was to educate & update the travel agents from
the Mumbai market and how to create & develop trip ideas to California.
Provided information on different locations beyond San Francisco & Los Angeles, sightseeing,
activities and things to do in California. We also provided information on theme-based
holidays -Wine & food, family fun, shopping & entertainment, honeymoon, and self drive
which we are promoting within the Indian Market.
Distributed an interactive map of California which served as a reference point during the
presentation along with California brochures, Images and other collaterals.
The invites included mid, small & large size travel agents from the Mumbai market. The
event was a success in terms of attendance and information sharing.
o A total number of 110 travel agents attended.
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Meetings & Discussion with Travel Trade
Almost 70% of outbound travel business is generated by the Delhi & Mumbai market; hence,
these markets are a very big focus for CTTC India.
Our main objective to meet the travel agencies and offer them assistance on developing exciting
brochures which includes newer locations, sightseeing, activities & things to do. Also, increase
the number of days spent in California. Distribute collateral, images, videos and other
information.
The consumers are asking for newer and exotics destinations, therefore, travel Agents are also
looking for options. We are currently assisting several regional players to promote the out of
the ordinary Californi a program for their niche & high end clients.
Meeting with major travel agents in Delhi and Mumbai and below is a synopsis of the meetings.
We are assisting the following travel agencies to develop an exclusive California program:
o Cox n Kings : Discussion about next year California program, addition to the current
locations & newer sightseeing options. Conducted on-site product training to their staff.
o Thomas Cook : assisting them to create self-drive California program. Discuss next year
California brochure.
o Savani Travels: Savani is a strong regional player. Discussion on theme-based holidays
o Destination Tours: Their focus is on the niche & high end clients. Discussed the theme-
based holidays to the FIT travellers. Conducted product training.
o Vacations Exotica : Is now promoting self-drive holidays extensively. We are assisting
them with itineraries and other brochure related information. Conducted product
training to staff.
o Strawberi Holidays : Discussion about the upcoming FIT west coast brochure & theme
based holidays. Conducted product training.o TUI India : Developing the wine & food program for niche clients and family fun
summer program for California.
o Abercrombie &Kent- Catering to luxury & high end clients and creating a exclusive wine
& food based California program.
o KTC Grand -Developing their US/California program for the first time.
o Ascon Tour & Travel : Developing US/California program for the first time.
o
Savani Travel : Developing an exclusive self -drive holiday program.
o Thomas Cook : Developing special FIT program for their clientele.
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o Carnation Travels : Developed their US/California brochure for the first time.
California Expert-Online Training Program
In regular contact with Equator Learning to finalize the online training program for the Indian
travel trade:
o Selecting images and creating collages for the training program.
o Re-writing questions & answers for each module.
o Program will be ready to launch by the end of March.
Ongoing Activities:
Between the educational seminar & sales calls; our objective is to fill lack of knowledge among
the travel agencies. We have distributed a large number of collateral and information in terms
of activities and places to visit in California. We have been receiving phone calls and emails
seeking information on developing California/West Coast itinerary.
Theme based itineraries are becoming very popular, specially self-drive and wine & food. We
have been assisting several travel agents in Delhi, Mumbai, Chennai and Bangalore to develop
theme-based holidays.
Regular Sales & Tele Calls to Travel Trade. Working closely with several travel agents to
included new locations and additional nights in California to increase higher numbers of
travellers to California. Encouraging & assisting several agents across India to promote theme-
based holidays during this summer season.
Regular dissemination of Californias collateral, images, videos to travel agents in Delhi, Mumbai,Bangalore & Chennai.
Emailed The Find Yourself California monthly letter to major travel agents across India. This
months theme was Family Fun.
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Consumer
Consumer Advertisement Co-ops
We have partnered with the Vacations Exotica, Thomas Cook, and Kuoni to jointly do consumer
cooping. The objective of these co-ops is to get branding & visibility to a wider audience on a
national level. These operators have increased the number of days or new locations in California on
their West Coast brochure.
Vacations Exotica Group Brochure in place, they have also redone their group& FIT
itinerary to include various attractions to emphasis on the diversity of California. They are
the first tour operator to include an overnight stay in Monterey. We have already started
advertisements on a national scale and a sample of the ad is shown below. The content and
the design have been approved by Vacations Exotica and CTTC. The main focus is on
promoting self drive in California.
Thomas Cook The itineraries are focused on self drive holidays in California, which includes
San Francisco, Los Angeles and San Diego. We are waiting for the schedule dates of
advertisement. Below is the sample of the design.
Kuoni Travel Finalized the co-op and itinerary. Waiting for schedule and final design.
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Digital Promotion We are working on the final works for the uploading. Once the trial upload
is completed we will go ahead with sending the banners to the websites we have selected. We
will also be sending out email blast informing the entire database which includes Travel Agents,
Corporate, Airlines heads etc about the launch of this program. This will be a contest based
promotion, where we will upload our Banners on major business sites which will show iconic
images of California and talk about the contest where the winner of the contest will win a free
trip to California. Objective of this digital promotion is to get maximum number of people on the
India CTTC website www.visitcalifornia.in
Asia Spa Awards We are participating in the Asia Spa Awards event which will take place in
March, 2011. The event is celebrated to honor the 7 th year anniversary of Asia Spa Magazines,
India. The Asia Spa Awards will not only recognize & encourage the rapidly emerging Spa and
http://www.visitcalifornia.in/http://www.visitcalifornia.in/http://www.visitcalifornia.in/http://www.visitcalifornia.in/ -
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Wellness industry but also recognize those individuals who have contributed towards this
industry.
o CTTC will get brand visibility among the upmarket urban professionals who are leading a
life of luxury.
o CTTC will be the only destination sponsor of this event.
o CTTC will receive database & detail information on the HNIs.
o CTTC will also receive media & trade coverage in all the EMM publications-AsiaSpa,
MillionaireAsia, Asia-Pacific BOATING India, Selling World Travel and Designer Mode
Dailies. The readers of Asia Spa India are high end /HNI global travellers and are prolific
spenders.
Meetings:
o NDTV In discus sion with NDTV Goodtimes (Indias first lifestyle channel) for an exclusivetelevision program /show
o NDTV Goodtimes caters to a largely cosmopolitan audience that is young andaffluent. Some of the shows are on health, healing, food, travel to engage theviewers
o Our goal is to get on one or more television shows about California.
o Airline meetings--The objective is to discuss joint promotion & FAM trips to California.
o Emirates Airline In discussion with Emirates Airline about a travel trade FAM,
however, at this point, they do not have enough budgets to support a FAM. They
can only offer us complimentary tickets and want CTTC to take care of all the ground
arrangements. We were unable to do a FAM for this year for the same reasons
mentioned above.
o American Airlines-In discussion for one or two lifestyle media FAM. They do nothave fund to support a travel trade FAM.
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Media
We are giving information to the media, publication contacted and coverage expected tobe specific:
Travel Trade
1. Selling World Travel : Caving in California.
2. Todays Traveller : Events in California.
3. Travel Biz Monitor: Events in California.
Lifestyle
1. Beauty and Lifestyle: Captioned Spa Images
Mainlines
1. Mail Today: Events in California.
3. Mint Lounge: Events in California.
Articles Appeared in Major magazines: Travel Trade
Express Travel World CALIFORNIA TRAVEL AND TOURISM COMMISSION.
Todays Traveller Newswire LOVE IS IN THE AIR.
Travel Gazette India CALIFORNIA TOURISM TARGETS INDIAS SAILINGFRATERNITY.
Travel Trends Today - CTTC JOINED HANDS WITH JAGUAR ASIA BOATINGREGATTA.
Travel Newsletters
Travel News America-MUST DOS AND VISITS FOR HONEYMOONING COUPLES IN CALIFORNIA.
Travel Websites
Express Travel World- CALIFORNIA TRAVEL AND TOURISM COMMISSION.
Consumer Websites
Launchmantra.com - MUST DOS AND VISITS FOR HONEYMOONING COUPLES IN CALIFORNIA.
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Businessreviewindia.com - MUST DOS AND VISITS FOR HONEYMOONING COUPLES
IN CALIFORNIA.
Media Publicity Report
Market: INDIA
Year: 2010
Travel TradePublications
DetailsMonthly /Fortnightl
yHeadline Date of Issue
Circulation
(Magazine &Newspaper)
Advertising-
Equivalent Valuein $ US
ExpressTravel World
MonthlyTravelTradeMagazine
CaliforniaTravel &TourismCommission
February 11 32,000 25,00 $US
TravelGazette India
MonthlyTravel
TradeMagazine
CaliforniaTourism targets
India's sailingfraternity
February 11 22,000 800 $ US
Today'sTraveller
MonthlyTravelTradeMagazine
Love is in theair
February 11
75,000
13,333 $US
Travel TrendsToday
MonthlyTravelTradeMagazine
CTTC Joinedhands withJaguar AsiaBoating Regatta
February 11
40,000
833 $ US
TravelNewsletters
Travel NewsAmerica(Intermedia)
E-Newsletter
Must Dos andVisits forHoneymooningCouples inCalifornia
20 February 11 75,000 812 $ US
TravelWebsites
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expresstravelworld.com
TravelWebsite
CaliforniaTravel &TourismCommission
February 11 50,400monthly visits
800 $ US
ConsumerWebsites
launchmantra.com
ConsumerWebsite
Must Dos andVisits forHoneymooningCouples inCalifornia
8 February 11 2,400monthly visits
450 $US
businessreviewindia.in
ConsumerWebsite
Must Dos andVisits forHoneymooningCouples inCalifornia
14 February 11 76,900monthly visits
933 $ US
Total20,461 $US
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