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February 2016

Dear Friends

We are very pleased to share with you with a report of the work of CISV International for

2015. It has been another very busy year but more than that, 2015 was a year of some

amazing highlights. It was also a year in which we all dared to dream together about the

future of CISV.

With input and cooperation from the whole CISV community, we confirmed and

committed to our Mission Statement ‘CISV educates and inspires action for a more just

and peaceful world’. We also agreed on our Vision, which sets out where we want to be in

2030. This sets us on an ambitious and exciting path over the next 15 years. Thank you

to your and your Chapters for helping make this momentous achievement possible. Our

Mission and Vision were vital to us as we developed our new 3 year Strategic Plan. This

will take us on our first steps towards achieving our shared Vision. We hope that you are

as excited as we are.

Another momentous achievement and historic event for CISV was our very first Global

Conference, hosted by CISV Norway. The Global Conference brought together over 450

people from Chapters around the world; the first international CISV experience for many

of them. It was very powerful and moving to see them all come together for our common

cause and love of CISV, For those of us who took the stage and talked to our largest ever

gathering of CISVers, it was truly emotional and a great honour. The Global Conference

was an incredible success, thanks to everyone who worked so hard to make it happen,

and will have a lasting and positive impact on us all.

It is a great responsibility as well as a privilege to be elected to serve CISV International

as a Board member. Last year we said goodbye to our three outgoing Trustees, Juanca,

Flo and Bjørn and we thank them here for their hard work and their friendship.

All of us, whatever our role, put a lot of time and effort into CISV – sometimes too much if

we ask our families and friends! Coming together as a CISV ‘family’ at the Global

Conference, to learn from each other, plan for our future together, meet old friend and

make new ones, was very motivating and a great reminder of why we do what we do.

We live in times that are often frightening, with events, acts and wars that have

implications for us all. This makes our Mission and our Vision to grow and reach more

people even more critical and relevant; to quote Nelson Mandela, “education is the most

powerful weapon we can use to change the world”.

We wish you a happy, and peaceful 2016.

Max and Gaby

Chair of the Governing Board and Secretary General

On behalf of the Governing Board of CISV International

2015 report of activities

Page 1 of 22

TABLE OF CONTENTS:

INTRODUCTION

2

GOVERNANCE TEAM

4

ELECTIONS COMMITTEE

5

CHAPTER DEVELOPMENT

6

EDUCATIONAL PROGRAMMES

8

RISK MANAGEMENT

10

TRAINING AND QUALITY ASSURANCE

12

CONFERENCE AND EVENTS

14

RESOURCES AND INFRASTRUCTURE

16

COMMUNICATIONS AND FUNDRAISING

18

ORGANIZATIONAL RELATIONS

20

INTERNATIONAL JUNIOR BRANCH

21

APPENDIX: 2015 National Report Form Summary of Membership Data

We try to limit the use of abbreviations and acronyms but you will see the following used

throughout the document:

PA - Promotional Association

NA - National Association

EMEA – Europe, Middle-East, and Africa


Page 2 of 22

INTRODUCTION

It has been a year of change and development and we hope that this report will give you

an idea of how busy and productive it has been. We also hope that in our NAs and

Chapters, you are beginning to feel some of the changes in the way we work, in particular

through our Regional Coordinators and their Regional Delivery Teams and the support

they offer.

Since late 2013, CISV International has had an unofficial strategic plan, with two main

objectives:

1. To implement the changes to our governance and delivery system, rolling out a

new structure better able to encourage and support growth

2. To develop a strategic plan to move us toward a long-term vision for growth.

Both of these objectives were well underway when we reported to you last year. While we

have not quite achieved everything we set out to do in 2015, we are very pleased to

report on our progress. We thank all those who have contributed to this work from

Committees to Regional Delivery Teams to Working Groups. We would especially like to

thank all the NAs and Chapters that took part in the consultation that concluded in early

2015 and in discussions at Regional Meetings. Your input was essential to moving us

forward as an organization.

A year later, together we can reflect proudly on these achievements:

CISV now has a clear, current, and widely used Mission Statement, formally approved

by our Members at the General Meeting in Norway. We know that we give our time,

effort and dedication to this organization because CISV educates and inspires action

for a more just and peaceful world.

We have an ambitious and engaging vision to double our reach within 15 years. Also

approved by our Members, this goal is embodied in a Vision Statement: By 2030 we

will be well-known for creating educational experiences that reach at least twice as

many people as we do today (2015). We will stand together to lead, act and inspire

change in our communities to help build a more just and peaceful world. This vision

will set the direction of our strategic thinking and action as we work to increase our

impact.

We have just launched a strategic plan that will take us to the end of 2018 and

create the strong foundation we need to build toward our 2030 vision. Our Members

approved the priorities, which you will see form the objectives and the overview of the

plan, which we will be presenting with some highlights at the upcoming Regional

Meetings. Along with other exciting new efforts, the Plan includes a timeframe for the

following, which are already underway:

- We have begun to consider our values and whether they truly reflect what

is at the core of CISV and our way of behaving. An excellent session at the

Global Conference got this process off to a good start. It will continue over


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the coming year as we review our branding, including our tagline and

needs of emerging media.

- We will build on the work to date on the integration of the Junior Branch

and aim to present our recommendations to the Members in the first half

of 2017.

- We have invited expressions of interest to conduct a study of the impact of

location for the role of the International Office. We anticipate that the study

will be completed in 2016 so that informed decisions can be made.

There are many highlights that you will read about in the following pages, but we would

particularly like to point to two of them. It was a record year for our programmes; for the

first time, we exceeded 9000 participants in international programmes and 3408 in

Mosaic projects. Congratulations to us all, but especially to the Chapters that worked so

hard to host and to engage participants for our unique programmes!

A centrepiece of the year was, of course our very first CISV Global Conference. Our

gracious and incredibly organized hosts from CISV Norway warmly welcomed over 450

CISVers to a beautiful site outside of Oslo. We were delighted to meet participants from

across the CISV world, representing the vast majority of our Chapters. We look forward to

full Chapter participation in 2018.

As a Board team we have worked closely with the Secretary General and Senior

Managers to develop our Strategic Plan. We have also learned and developed, including

the formation of a Governance Team which you can read about in this report. With our

staggered terms and annual elections, the team’s make-up will change in most years. In

2015, we welcomed three new members and said goodbye to three members –

Florentine Versteeg-Vedana, Bjørn Anderson Samming and Juan Carlos (Juanca) Lozano.

We thank them for all their hard work in many areas.

We now look forward to 2016 and how it will move us toward our ambitious vision for

growth, enabling us to make an ever bigger impact toward a more just and peaceful

world.

Notes:

The reports on the following pages have been prepared by Senior Managers and

Committee Chairs/Board Liaisons in consultation with the relevant Regional Coordinators

and, in the case of International Junior Branch, the International Junior Branch Team.

You will see the names of Committee Chairs or Governing Board Liaisons and Senior

Managers at the end of each report. We encourage you to contact them if you have any

questions or comments.

You can find the names and contact details of all current CISV International personnel

(Governing Board, Committees, Senior Managers, and Regional Delivery Teams) in the

Running CISV International section of Resources on www.cisv.org

http://www.cisv.org/


Page 4 of 22

GOVERNANCE TEAM

2015 Overview

While ‘governance’ is indeed what the Board does, there are many ways to go about it.

Achieving organizational success though a clear vision and sound strategy, using our

resources efficiently and effectively, and being transparent with and accountable to our

Members and staff requires a concerted focus on governing well.

A governance committee, along with finance (we call ours Resources and Infrastructure),

is often one of the first committees set up by a Board. It drives the framework and

processes for the major responsibilities of a Governing Board – developing and

monitoring the organization’s strategic plan, overseeing and stewarding resources, and

guiding and evaluating the Secretary General.

Coming out of the heavy transformative work of the first two years of CISV’s first

Governing Board, your Trustees recognised the need to focus more directly on effective

governance. With the new Board in place, our team is responsible for considering CISV’s

needs and, as outlined in the newly approved Terms of Reference:

• Implementing and monitoring the governance framework • Board performance evaluation • Trustee development and training

2016, Looking Ahead

The Governance Team has, with the rest of the Board, prioritised our long list of tasks.

Among other things, we will focus on Member voting processes and communication with

the Board, supporting a culture of performance through assessments and evaluation,

and effective and practical Board functioning.

We will also focus on ensuring the Board is mindful of our primary duties – governing not

operating – and supporting the Committees, staff, Regional Delivery Teams, and National

Associations to be focused on our vision and three-year strategy to support our 2030

vision.

We will bring best practices in governance to the CISV ‘table’. This includes providing a

robust orientation to incoming Trustees and providing education and development

opportunities, which will enable the Board to effectively fulfill the duties with which we

have been entrusted.

Margie Parikh (Chair)

Leah Donelan

Anne-Caroline Paquet

Gabrielle Mandell


Page 5 of 22

ELECTIONS COMMITTEE

2015 Overview

The elections proceeded with no major complications and a field of seven enthusiastic

candidates yielded three new Trustees. The Committee provided support to those

candidates and created opportunities for Members to engage with them. The Committee

was challenged by the long nominations period, during which few or no nominations

packages were received until close to the final deadline. We believe this is detrimental to

the election process. We were not successful in achieving more timely submissions but

will continue to strive towards this.

2016 Looking ahead

The Committee looks to build on past successes and learnings to engage CISVers and

attract qualified and passionate candidates. We will continue to encourage candidates to

submit their nominations packages early, create multiple opportunities for Members to

learn more about candidates, and support our Members in the voting process. We will

once again provide a summary of the continuing Board’s skills gap analysis as compared

to the role profile for the position.

A Member’s vote is both a right and a responsibility, and electing trusted representatives

to provide informed oversight, passionate stewardship, and sound decision-making is an

essential part of securing a vibrant future for CISV.

Chair: Margie Parikh

Member Representative: Juan Manuel Oviedo (CISV Colombia)

Educational Programmes Manager: Bebbe Hron


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CHAPTER DEVELOPMENT

2015 overview

The first Global Conference was an amazing opportunity for Chapter Development and

we were very involved in planning and delivering sessions as well as facilitating ways to

make the experience even more meaningful for all participants. It was a privilege and an

inspiration to meet so many Chapter members from across our organization and we are

already looking forward to 2018.

We had a number of personnel changes in 2015: The Regional Coordinators in Asia-

Pacific and EMEA, and the Chapter Development Manager decided that it was time to

hand over to new people and take on new challenges. Two new Regional Coordinators

were recruited and are very excited about their new roles. Dharmesti Sindhunatha (Esti)

will take on the Regional Coordinator position in Asia Pacific in early 2016 and Iris Dagan

is now the Alternate Regional Coordinator in EMEA. A number of Regional Delivery Team

and Committee members have also changed. Leah took over as Committee Chair from

Juanca when his term on the Board ended. Gaby stepped in to provide some

management coverage in the period after David Suggett left and we thank Lynn Faris for

her coordination work within the Committee. We look forward to welcoming Nadia Igsiz

as our new Chapter Development Manager in 2016. We thank all those who have left for

all their work and wish all the best to those taking on new roles.

The Committee developed and proposed a Growth Policy, which goes hand-in-hand with

our 15-year vision and 3-year Strategic Plan for growth. The Board approved the policy

and following a few edits for clarity, the policy will be published in 2016.

A successful Promoter training workshop was held in the Americas, developing the skills

of our Regional Team members, who have already been putting the learning into practice

in their work with the NAs and PAs of the region. We will build on this success and

develop Promoter training opportunities for Asia-Pacific and EMEA in the next couple of

years.

Last year, 47 people participated in Chapter Development training at four Regional

Training Forums, covering all three regions. Successful national training was also

delivered. The Committee is consolidating work on training content, and plans to work

with the trainers in the Regional Delivery Teams to help them prepare for the upcoming

Regional Training Forums; three Chapter Development trainings are planned for 2016.

Our Regional Team Members made promotional support visits to ten countries and in

each region, support was allocated to ensuring that members from a number of PAs and

struggling NAs could attend Regional Meetings and RTF trainings. A very constructive

process was initiated in EMEA where an objective assessment was conducted by an

experienced promoter (unconnected to those PAs) for several PAs where progress

seemed to be stalled. After further analysis with the Regional Coordinators and

Manager, positive action plans were put in place and, in one case where there really was

no Chapter or prospects, a tough decision was taken to recommend that the PA be

closed.


Page 7 of 22

Following much work and preparation on the part of the PAs and their Promoters, the

Regional Coordinators recommended that two PAs – CISV Macedonia and Mongolia – be

moved from Category E to D, to reflect their progress and development. This

recommendation was approved by the Committee and the Board. Congratulations to all

who were involved!

In each Region, the Regional Coordinators have reviewed the progress over the year of all

of the PAs and struggling NAs currently receiving Chapter Development support. Specific

plans, actions and supports have been identified for each one for the coming year.

For a visual overview of Membership data, please see the appendix on the last page of

this document.

2016 Looking ahead

For 2016, we look forward to taking up the challenge of our new Strategic Plan,

knowing that Chapter Development will have a vital role in supporting our NAs and

PAs in achieving our 2030 vision of doubling the number of people we reach.

Chapter Development Committee Chair: Leah Donelan

Chapter Development Manager: Nadia Igsiz


Page 8 of 22

EDUCATIONAL PROGRAMMES

2015 Overview

The Educational Programmes Committee made a number of policy recommendations in

2015. Following up on a 2012-2013 research study, the Committee recommended that

the Seminar Camp staff structure be brought in line with the other camp-based

programmes, making international staff optional. The Governing Board approved this

recommendation and further requested that the Committee make further

recommendations on how to make Seminar Camp staff training more accessible and

affordable from an NA perspective. Both changes will take effect as of the 2017

programme year. Other policy questions that were addressed concerned: removing leader

gender recommendations from Village invitations; clarifying part-time programme staffing,

leaders’ night out in Youth Meetings; and age requirements for Seminar Camp staff.

Towards the end of the year, the Committee - together with Training and Quality Assurance

Committee – began working on a key task in the 2016-2018 Strategic Plan that will

eventually result in reviewed training curricula and complete training packages for all

seven international programmes.

Educational Programmes Regional Coordinators and their Regional Delivery Teams

delivered 13 different programme trainings at the Regional Training Forums (including two

combined programme trainings), as well as a couple of local trainings for IPP staff.

Programme host support before and during programmes took place for all three

programme seasons and the support process is gradually developing and getting stronger.

In all three regions the teams are encountering the occasional lack of response from some

hosting NAs but they will keep reaching out offering support.

The requirement by host NAs to inform the International Office of any international

programme staff was positively received. A continually updated list for all National

Secretaries and Risk Managers, as well as Regional Teams for Educational Programmes

and Risk Management was made available on our intranet, Collaboration (usually still

known as SharePoint).

The new Mosaic Worksheet (developed with the Committee and with input from the

Regional Delivery Teams) was launched for 2015 - hopefully making both planning and

reporting easier for Chapter and NAs.

Programme numbers

Despite several host cancellations (4 IPPs, 2 Step Ups, 1 Seminar Camp and 2 Villages),

the 2015 programme year saw an increase in number of programmes and participation.

For the first time, over 9000 participants took part in our international programmes. The

preliminary statistics for 2015 Mosaic projects stand at 42 projects and 3408 participants.


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2015 Programmes Americas Asia-Pacific

Europe,

Middle-East

and Africa

Total

Programmes

Total

Participation

Interchange

delegations 46 (42) 8 (10) 104 (95) 158 (147) 1372

IPPs 2 (3) 1 (1) 3 (5) 6 (9) 142

Seminar Camps 6 (6) 0 (1) 10 (11) 16 (18) 468

Step Ups 14 (13) 4 (5) 24 (25) 42 (43) 2079

Villages 17 (18) 7 (6) 29 (30) 53 (54) 3689

Youth Meetings 7 (8) 5 (5) 35 (29) 47 (42) 1665

Total 243 9415

Note that the figures given in parenthesis are the number of planned programmes; the figures given in bold

are the actual number of programmes held.

Looking at 2016, the confirmed programme numbers are: 10 IPPs, 83 Interchanges, 18

Seminar Camps, 45 Step Ups, 58 Villages and 52 Youth Meetings. We anticipate another

record year.

At the time of this report, once again, a hundred percent of Programme Director’s

Planning and Evaluation Forms (PDPEFs) were submitted from the March-April and June-

August programme seasons. Reporting is not everyone’s favourite activity, so a big thank

you to all Programme Directors, staff and Local Interchange Coordinators for making sure

CISV can measure and improve how well it is doing what it does.

2016 Looking ahead

Looking ahead, we hope that NAs take the opportunity to engage with the

Educational Programmes Regional Delivery Teams. The Teams make up a rich

support resource and are there to support NAs regarding programmes and

programme content. The Teams are a key source of input to the Committee on

matters related to policy, guides, and training so the more NAs engage with the

Teams, the more they in turn can support the Committee.

Educational Programmes Committee Chair: Soliman (Soli) El Ashkar

Educational Programmes Manager: Bebbe Hron


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RISK MANAGEMENT

2015 Overview

Communications in the Risk Management community have continued to strengthen in

2015. A good level of collaboration across the Risk Management Regional Coordinators

has continued with regular meetings (eight over the year). Our communication strategy

includes the production of regular risk management notifications for all National Risk

Managers. These notifications, 48 in 2015, highlight current developments regarding Risk

Management in CISV and are also used as a vehicle to share topics of interest generated

within the community.

An important topic that has featured in 2015 is the concern expressed by Members about

security. Two information sheets on the subject of terrorism have been produced. It is

encouraging to note the growing willingness of NAs to generate their own Advisory Notices,

which do a lot to allay fears. Fourteen Advisory Notices were produced in 2015 and these

were shared within the wider CISV community. All notifications and Advisory Notices are

posted on to a protected, Risk Managers only, area of myCISV.

The Incident Report Form (IRF) management system continues to be developed. The

International Risk Manager and Regional Risk Managers are all able to act as gatekeepers

for the IRFs that are submitted. The reports are classed as either serious, which requires

some level of follow up, or not serious, at which point they are closed. Normally an incident

is closed when appropriate, proportionate action has been taken by the National

Association. The serious incidents are entered into the respective spreadsheet for the

regional area. They are then allocated to either the International Risk Manager or the

relevant Regional Risk Manager for follow up and the progress is tracked and the task list

is constantly updated. This year’s programmes have resulted in the creation of 343

Incident Reports of which 88 were classified as serious (For comparison, in 2014 there

were 279 reports submitted of which 83 were classified as serious). The majority of the

serious incidents have now been classified as closed with only six serious incidents

remaining open, awaiting responses to requests for follow up.

The Risk Management Training Working Group is comprised of several volunteers from all

three regions. In 2015 they devoted a lot of time and commitment to improving our Risk

Management training. They refined the risk management curriculum and produced a

companion’s guide in time for the risk management training that was scheduled for

October. The training was well received and the resources are to be further refined for the

coming 2016 Regional Training Forum season. The Working Group is also planning to

develop a local risk manager’s handbook for reference purposes.

A significant event took place at an International Level when the Members of CISV voted

to support the Resolution to introduce a universal travel insurance to be used in all of our

programmes. The CISV Travel Insurance policy covers all participants (including leaders

and staff) in CISV international programmes, giving everyone the same high quality


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coverage no matter where they are from or where they are going. The policy will be in place

from February 2016 and has been re-negotiated giving us both a better price and several

new features (there is now no deductible excess that you have to pay on any claims!). A

Key Features document has been produced and circulated to Members and we will follow

up with more information in the New Year, including on how to make a claim. We also

encourage people to send any questions to the International Office and we intend to

provide answers to frequently asked questions on the website.

The Risk Management specialists on the Training and Quality Assurance Committee have

constructed an ambitious work plan that seeks to improve Risk Management in all areas

of the organization. An example of their work that has been completed in 2015 was the

review of one of the most well-known policy documents in CISV; R-07 (Behaviour Policy).

This review was finalised and approved for publication by the Governing Board. A set of

Frequently Asked Questions was produced to respond to concerns raised and is posted on

the web site.

2016 Looking ahead

A major project that has started to take shape is the area of Risk Management re-

certification for Risk Managers. Certified Risk Managers are those who will have

attended the risk management training and do require a follow-up training after

three years to refresh their skills and update their knowledge. The aim of the project

is to design a blended training schedule using on-line platforms that make re-

training accessible, realistic in terms of time commitment and cost-efficient. The

Risk Management Community is looking to drive forward this project during 2016.

This is an exciting development which forms part of the Strategic Plan and the

outcomes of this project will inform many other areas of re-training in CISV.

Training and Quality Assurance Committee Chair: Luis Akle

International Risk Manager: Steve Lavelle


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TRAINING AND QUALITY ASSURANCE

2015 Overview

Policy

The Training Policy has been in force for the first year and we are reviewing its impact.

Already it is clear that the policy has prompted important changes to training, ensuring

that training is delivered to consistently high quality standards as well as making efficient

use of resources.

Average number of trainees per training was raised from 16 in 2014 to 20 in

2015.

For the first time we delivered trainings which combined two Programme

trainings. This enabled us to generate synergies between Programme trainings,

using trainers more efficiently, and avoiding the cancellation of trainings due to

low numbers of registrations.

Training

Regional Training Forums held in Athens (Greece), Bandung (Indonesia), Campinas

(Brazil), Prague (Czech Republic), and Queretaro (Mexico) continued to be very popular,

and were attended by a total of 587 trainees.

TTT continued being the most popular training. It was delivered as part of every RTF and

111 CISVers were TTT certified. Training and Quality Assurance Regional Delivery Teams

are finalising the 2015 TTT recertification.

21 participants received the Essentials of Peace Education training in two trainings in the

Americas. Essentials of Peace Education had to be cancelled in the Asia-Pacific and

EMEA regions, and we have improved promotional material in place to increase uptake in

2016.

Research

Two new research studies (one PhD and one Masters Dissertation) into global citizenship

education were initiated as part of our collaboration with Northumbria University,

Newcastle. This will deepen our understanding of foundational concepts in CISV peace

education

The Training and Quality Assurance Manager attended the ‘researcher-practitioner

dialogue’ held in Germany. He promoted CISV as a research partner, networked with

academics and experts in evaluation, non-formal education, and diversity, and is

following up with new contacts.

Evaluation

We have established processes to continuously work on evaluation with the Conference

and Events and Educational Programmes areas. Improving on the presentation, the


Page 13 of 22

timely sharing of and acting upon Regional Training Forum evaluation data will be a focus

for 2015.

Organizational Relations

Work with EEE-YFU, EFIL (AFS) and Experiment in International Living continued.

Following on from the 2014 joint seminar, in 2015 the workshop entitled Developing

Educational Resources from Research for the 21st Century (DEAR21) took place. Six

CISVers took part in the project and the products are being finalised.

CISV International is a partner in the development and trialling of three e-learning

modules throughout 2016 and 2017 as part of a European Union-funded project led by

the Icelandic Scouts organization. The E-learning modules will prepare participants in

order to improve the impact of their participation in in-person educational experiences.

Global Conference

Contributions by Committee members and Regional Coordinators to the 2015 Global

Conference included oversight of the quality assurance of sessions, developing a suite of

evaluation tools, and delivering sessions.

Conflict and Resolution 2015 campaign

Conflict and Resolution, the 2015 content area was promoted widely across CISV by the

Junior Branch team ‘Stand Up’, the Colombo-Norwegian team ‘Jirafa’, members of the

Educational Programmes and Conference and Events Committees, and the Training and

Quality Assurance Manager. This 2015 team developed educational and training

materials and Common Sessions at Regional Training Forums proved very popular as did

the Conflict and Resolution sessions at the Global Conference.

The team produced a total of 19 new training and educational materials, published them

together with existing resources, and publicised them using social media. The

educational materials were downloaded more than 11,000 times from www.cisv.org,

which is more than three times the amount of downloads we had in 2014.

2016 Looking ahead

Implementing the Strategic Plan and following through on the e-learning project

and research projects in 2016 means we have a very busy and exciting year

ahead of us.

Training & Quality Assurance Committee Chair: Luis Akle

Training & Quality Assurance Manager: Rupert Friederichsen

http://www.cisv.org/


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CONFERENCE AND EVENTS

2015 Overview

This past year has been a busy one for the Conference and Events area, with the hosting

of the first ever CISV Global Conference in Oslo, Norway.

The first three quarters of the year were dedicated primarily to joint work between the

Committee and the Global Conference Working Group to plan and prepare for the

conference in August. The Global Conference was a huge learning opportunity and

experience for both the Committee and the organization in terms of what works, what

doesn’t and how we want to grow and scale the event for 2018. As we are experiencing

some of these processes for the first time, we are also more aware now of the type of

site and criteria required for the next Global Conference. One of the biggest pieces of

work for us in 2016 will be identifying and choosing a suitable site for the 2018 Global

Conference that will meet the needs of the organization.

Part of our work in the coming months will be to aggregate all the lessons learned and

best practices from the 2015 Global Conference and implement them in our planning.

The Conference and Events Committee is in the process of recruiting a new member and

we hope to appoint someone in the next months to take the lead on the 2018 Global

Conference coordination to ensure planning is on track.

In 2015 we also had a change in Chairs as Einav Dinur, former committee member, was

elected to the Governing Board and ‘returned’ to the committee as our new Chair,

replacing David Kruse-Pickler.

Global Conference Norway 2015:

The first ever Global Conference was a huge success. We had 450 participants from

around the world who came together in the beautiful site in Norway. A huge applause

and thank you to the fantastic Global Conference Staff (made up of the local CISV

Norway team and a CISV International Team, which included the Working Group and

Conference and Events Committee members) for doing a phenomenal job both

logistically and content-wise. This was the biggest event ever held by CISV international

and the responses were incredibly positive.

Regional Delivery

(For details of Regional Training Forums held in 2015, see the Training and Quality

Assurance report.)

We have improved the way the Conference and Events area is managed in the regions by

introducing the new role of ‘International Coordinator-Conference and Events’. A member

of the Committee, the International Coordinator-manages and guides the work of the

Regional Coordinators and works with the Training and Quality Assurance Manager.

Together, they have revised and published the Regional Training Forum Hosting Guide.

We have also significantly raised the response rate to the Regional


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Training Forum online evaluation survey; the evaluations were very positive overall and

the information has been shared with all Regional Coordinators to be considered in

preparing for the 2016 Regional Training Forums. With better management and

feedback in place, we are confident that we will further improve our Regional Training

Forums in 2016.

2016 looking ahead

Our main goal for 2016 is to find a site for the 2018 Global Conference that

meets the needs of the organization and to start for planning for it.

Appoint a Coordinator to start the work of planning the 2018 Global Conference.

Conference and Events Committee Chair: Einav Dinur


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RESOURCES AND INFRASTRUCTURE

2015 Overview

Human Resources

Finding and matching the right people for the right position is an important process,

which should be open, fair and engaging. The Volunteer Recruitment Policy and

Procedures, developed in 2015, sets out steps and considerations to help us recruit and

select volunteers for positions of responsibility in CISV International. It will also be a

helpful resource for NAs and Chapters to use for their own recruitment processes.

Committee members were part of a working group to develop and pilot an evaluation

process for the Board and Committees. The process involved both peer and group

evaluation. Our thanks to Laura Scrivener (CISV Canada) for serving as the confidential

compiler of all the data. We had a number of technical issues and have learned a great

deal from the process, which will help us to roll out the full process more effectively in

2016.

We are looking to develop a full suite of HR policies and procedures for CISV

International that can be adapted by NAs and Chapters. Following on the policy and

evaluation efforts, work has begun on an Orientation Policy (to get people started in a

new role), which should be completed in 2016.

IT and Infrastructure

We developed the Supplier Selection Policy, Procedures and Guidelines to set out the

principles, steps and precautions to follow in reaching out and finding the most suitable

supplier. The Governing Board approved the policy and it is already being used. Again,

NAs and Chapters are encouraged to consult this document if it is relevant for their

needs.

We have begun improvements to our official CISV email system to provide CISV officials

with an efficient and professional way to communicate. Working with CISV Austria, we

piloted using email accounts instead of the redirection service. This system will be rolled

out across the organization in 2016. We have also been seeking ways to offer our NAs

the opportunity to build easy and relatively inexpensive websites that suit the level of

complexity they require. We should be in a position to move forward with a number of

NAs throughout the year. Working with Conference and Events, we are now using the

professional registration software used for the Global Conference for Regional Training

Forums.

Finance

We supported the 2014 audit process as needed and work has already begun on the

2015 audit. Members officially received the 2014 audited accounts at the General

Meeting held during the Global Conference. As noted in Board meeting minutes, when

our auditors stepped down, the Board approved the recommendation of the Committee

to appoint Robson Laidler Accountants Limited to conduct the 2015 audit. For the 2016


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financial year, as usual, the Members will be asked to approve auditors in the course of

the year.

As we are just in the process of finalising the 2015 year-end, it is too early to provide

financial results for the year. On the income side, we were pleased the programme

participation exceeded expectations and we were fortunate in receiving a large grant

toward overheads. At the same time, a Senior Manager vacancy at the International

Office, a successful Global Conference (delivered under budget), and a number of large

projects that were moved to 2016 - combined with increased efficiencies across the

organization - led to under budget spending. Our financial results are, therefore,

particularly healthy and we anticipate a surplus.

On a monthly basis, we review the management accounts, consider any requests for

changes to budget and discuss any concerns, particularly relating to debt. We encourage

NAs (or Promoters of NAs) experiencing difficulties to get in touch with the Fiscal Officer

sooner rather than later. We will work with you to set out payment plans and suggest

ways you might lower your financial risk.

We developed and recommended a complex budget to the Governing Board and

provided advice on how to provide for future Global Conferences. The Board has agreed

that on an annual basis, we will budget for a £30,000 surplus so that we know that we

are saving enough money over three years to cover the CISV International portion of the

Global Conference costs. We also incorporated the universal travel insurance into our

budget and fee structure, while seeking to avoid other increases to programme fees. We

are very pleased that negotiations with the insurance broker resulted in additional

reductions to the cost of the insurance. We know that people may have questions about

this insurance and information is being made continuously on the website (see the report

on Risk Management).

2016 Looking ahead

We are developing a Reserves Policy and an Investment Policy, which we expect to send

to the Governing Board for consideration in 2016. In line with our new Strategic Plan, we

look forward to providing ongoing support to the work of the Communications and

Fundraising Manager and analysing programme financial models.

Resources & Infrastructure Committee Chair: Daniel Edelshaim

Secretary General: Gabrielle Mandell


Page 18 of 22

COMMUNICATIONS AND FUNDRAISING

2015 Overview

Fundraising

Grants

We were awarded € 150,000 over 3 years (towards CISV International administrative

overheads) following a successful bid to Erasmus+ (a strand of European funding).

Funding strategy

The Board approved a funding strategy developed by the Communications and

Fundraising Manager. This is now being incorporated into the 2016-18 Strategic Plan

and includes the setting up of an Alumni Association and regional fundraising initiatives.

It also included the recruitment of a Communications and Fundraising Coordinator to

support the Manager and allow her to devote more time to fundraising. Natalia Cadavid

Martinez was recruited in late 2015 and will start work full time at the International

Office in January 2016.

Regional Fundraising

The Communications and Fundraising Manager will be recruiting teams in each region to

work with her to contract with external fundraising consultants, starting in 2016 with the

Americas region. The team will work closely with the region and the chosen external

consultant to help boost specific programme hosting and will also look to help develop

the fundraising capacity of the region. The Americas Funding Team has been recruited:

Kepler Silva (CISV Brazil); Sam Taussig (CISV USA); and Esteban Diaz (CISV Costa Rica).

Alumni Association

The Alumni Association Development Team - Denise, Daniel Edelshaim (Board), Brett

Vottero (CISV USA), John Gayoso (CISV Philippines) - developed a detailed proposal for

setting up a separately constituted Alumni Association, with timeline, outline budget, and

work plan and presented it to the Board. They also made a presentation to Members at

the Global Conference and invited feedback to help them as they move on to the next

stage of development. A call was put out in late 2015 for additional members for the

team and Ricardo Rodriguez (CISV Brazil) was recruited. The Team hopes the Alumni

Association will be established in late 2016.

Communications

Animated video

Following a call for proposals, a Swedish company, Flip Flop Interactive, was selected to

produce an animated introductory video about CISV. The video will be launched late

March 2016 at the early Regional Training Forums and Regional Meetings.


Page 19 of 22

Website and publications

The Communications and Fundraising Manager wrote the 2014 Annual Review and

maintained content on the website. The design of the website is currently under review.

Communications Team

The Communications Team - Thom Kunz (CISV Austria), Agustin Cuadra (CISV Costa

Rica), Bruna Dias (CISV Brazil), Zak Yuson (CISV Philippines), Alex Neuman (CISV

Sweden) - is composed of some members who play an advisory role and others who are

also active in maintaining our social media platforms. The team also advises National

Associations and Chapters on their branding enquiries. In 2015 they worked with an

external consultant to consider how to improve our visual identity on social media.

Following concerns from Members that any matters concerning our visual identity should

be approved by them, this work will now be incorporated into a brand review due to take

place in 2016 and any recommendations for change will be brought to the Members for

approval.

2016 Looking ahead

Early in 2016 we will be launching a new animated introductory video for CISV; this will

be a great resource for profile-raising and recruitment. With the new Communications

and Fundraising Coordinator in place, the Manager will have more time to focus on,

specifically, the development of regional fundraising teams and the Alumni Association.

The Communications and Fundraising Coordinator will support the Manager in all areas

of her work and take the lead with the Communications Team. Following the adoption of

the Mission and Vision, we will be consulting on and reviewing our Values and Tagline

through 2016, along with the application of our logo.

Board Liaison for Fundraising: Daniel Edelshaim

Board Liaison for Communications: Einav Dinur

Communications and Fundraising Manager: Denise Farrar


Page 20 of 22

ORGANIZATIONAL RELATIONS

2015 overview

UNESCO

We are a UNESCO partner Non Governmental Organization (NGO). CISV International

representatives, Béatrice Naegeli and Marie-Christine Ravier, attend around four

meetings a year of partner NGOs in Paris. This year, through following up on our

representatives’ contacts we have an opportunity to collaborate with UNESCO on a

knowledge database for global citizenship education.

Council of Europe

We hold participatory status with the Council of Europe. Our representative is Anne Kraus

– a role she has held for 3 years. She attends meetings in Strasbourg twice a year. Anne

is representative of the Conference of International NGOs (INGOs) to the Council of

Europe (CoE) Advisory Council on Youth, which means that she attends a further 3-4

meetings per year (fully-funded by CoE). She hopes this will help bring us influence and

closer engagement with other like-minded organizations, and possible partner projects.

Anne was invited to attend the Global Conference and talk about her CISV experience

and her work with the Council of Europe.

European Youth Forum

We are a candidate member of the European Youth Forum. Our representative Valentina

Mabilia stood down in 2014 due to new professional commitments and we have now

recruited a new representative Fanny Rådström. Fanny will attend 2 meetings per year

(locations change every meeting), fully funded as part of our membership. The Youth

Forum should help us access training, partner organizations and funding.

Peace One Day

We continue to enjoy a close relationship with Peace One Day, with Chapters and Junior

Branches around the world supporting the International Day of Peace on 21 September

each year. Peace One Day founder Jeremy Gilley attended the Global Conference in

Norway as a guest speaker.

2016 Looking ahead

We plan to launch a special area on the website to highlight opportunities and

news that arise from our organizational relations. We will be running a bigger and

better campaign with Peace One Day this year. Finally, we hope to gain

membership of the Organization of American States.

Governing Board Liaison: Anne-Caroline Paquet

Communications and Fundraising Manager: Denise Farrar


Page 21 of 22

INTERNATIONAL JUNIOR BRANCH

2015 Overview

IJBC and Global Conference happening together

The 2015 International Junior Branch Conference (IJBC) in Norway was a great success.

We saw huge potential and there was a great turnout of JBers from around the world.

With such a special opportunity to work together, we hope to increase collaboration and

interaction between the two events during the next Global Conference. It was a wonderful

place to meet and share with all sorts of CISVers, however we see areas in which we can

improve. That in itself is very exciting!

Junior Branch Review

The Junior Branch Review Team concluded their work following a lengthy consultation

process and an in-person meeting. They developed a proposal for greater youth

integration, ‘Pathways’, which was put to Members and Junior Branch at Regional

Meetings for feedback. While many elements of the proposal were met with great

interest, there was some concern that further consultation was needed before giving

serious consideration to making such a departure from the current Junior Branch

structure.

The outgoing Review Team developed a mandate and terms of reference for a new team

to undertake a second phase of review of Junior Branch, both of which were approved by

the Board. Recruitment for the new team was led by Board liaison David Kruse-Pickler,

Communications and Fundraising Manager Denise Farrar, and International Junior

Representatives Dow Linnell and Gaspard Simon. Recruitment is underway for an intern,

based at the International Office, who will provide coordination and administrative

support, early in 2016.

The second phase of the Junior Branch Review, which will include further consultation, is

planned to be completed by the end of 2016. The team will then develop a detailed

proposal, which with the Board's approval will go to Members and Junior Branch for

formal consideration in March/April 2017.

International Junior Branch (IJB) Team

The IJB Team, consisting of five Representatives working on CISV International’s

Committees and 5 Specialists, worked together with the IJRs and the JB Regional Teams

throughout the year. Areas of improvement have been identified and new Terms of

Reference have been written as a first step. During the second part of the year, six new

Team members joined the Team bringing exciting ideas and new projects.

Regional Overview

Americas Junior Branch (AJB)

JBers started a project called C(ON)FLICT during AJB Meeting. It aims at sharing articles

and information about conflict and resolution with the contribution of JBers from all


Page 22 of 22

around the region. A working group called #Pathways was also created by JBers from the

region to further discuss the JB Review and how they can help improve JB and CISV as a

whole.

Europe Middle East and Africa Junior Branch (EJB)

NJRs voted on the merger of the EMEA Regional Meeting of National Representatives

and EJB Meeting for 2016, on the same model that other regions have and which has

proven quite successful in bringing JBers and other CISVers together. The EJB Team has

developed strong goals to support Junior Branches’ work in the region over the course of

the year: Engagement, Development and Act.

Asia Pacific Junior Branch (APJB)

The Regional meeting of APJB (JASPARC) took place in Indonesia and was highly

successful, with great turn-out and big hopes for the Team in 2016.

Stand Up

This IJB Working Group released 6 content activities over the past year on Conflict and

Resolution. The final activity (#6) was recently released and aims to have JBers see why

it is important to agree on the criteria of a good decision before making one, and how

that is applicable in conflict and resolution as well.

Overall it was a thrilling year for Junior Branch with more than 1100 JBers active at

national level (about half of the number of people attending CISV programmes in 2015),

more than 220 national activities and more than 1150 local activities .* There were 12

workshops held at Neighbourhood level, with workshops in every region.

(*data from the JB Set tool created in 2013 to assess Junior Branch every year through

the feedback of JBers whether they are NJRs, LJRs or local JBers)

2016 Looking ahead

The big effort and highlight of 2016 will be the second phase of the JB Review

process, which will engage JBers, NAs and Chapters.

Governing Board Liaison: David Kruse-Pickler

International Junior Representatives: Dow Linnell, Gaspard Simon

2015 National Report Form : Membership Summaries

Values Values

Row Labels Youth Members Adult Members Youth MembershAdult Membership

Americas 5588 5984 26671 26096

Asia‐Pacific 5553 7069

Europe, Middle‐Ea 15530 13043

Grand Total 26671 26096

Count of NA TotaColumn Labels Count of NA TotaColumn Labels

Row Labels Americas Asia‐Pacific Europe, Middle‐EGrand Total Row Labels Multi‐Chapter Single‐Chapter Grand Total

NA (A) 9 7 23 39 NA (A) 22 17 39

NA (B) 2 2 8 12 NA (B) 2 10 12

PA (D) 1 1 7 9 PA (D) 1 8 9

PA (E) 2 3 5 10 PA (E) 10 10

Grand Total 14 13 43 70 Grand Total 25 45 70

Number of NAs Column Labels Column Labels

Row Labels Multi‐Chapter Single‐Chapter Grand Total Multi‐Chapter Single‐Chapter Grand Total

Americas 6 8 14 Number of NAs 24 46 70

Asia‐Pacific 5 8 13

Europe, Middle‐Ea 13 30 43

Grand Total 24 46 70

Row Labels Chapters Chapters Column Labels

Americas 58 Row Labels NA (A) NA (B) PA (D) PA (E)

Asia‐Pacific 25 Americas 52 3 1 2

Europe, Middle‐Ea 138 Asia‐Pacific 17 4 1 3

Grand Total 221 Europe, Middle‐Ea 117 8 8 5

0 5 10 15 20 25 30 35 40 45

NA (A)

NA (B)

PA (D)

PA (E)

NA (A) NA (B) PA (D) PA (E)

Americas 9 2 1 2

Asia‐Pacific 7 2 1 3

Europe, Middle‐East and Africa 23 8 7 5

2015 : NA Membership Category (by region)

0 5 10 15 20 25 30 35

Americas

Asia‐Pacific

Europe, Middle‐East and Africa

Americas Asia‐PacificEurope, Middle‐East and

Africa

Single‐Chapter 8 8 30

Multi‐Chapter 6 5 13

2015 : Single or Multi Chapter NAs (by region)

NA (A)

NA (B)

PA (D)

PA (E)

0 5 10 15 20 25 30 35 40 45

NA (A) NA (B) PA (D) PA (E)

Multi‐Chapter 22 2 1

Single‐Chapter 17 10 8 10

2015 : NA Membership Category (global)

58

25

138

0 20 40 60 80 100 120 140 160

Americas

Asia‐Pacific


Americas Asia‐Pacific Europe, Middle‐East and Africa

Total 58 25 138

2015 : Chapters (by region)

0 5 10 15 20 25 30 35 40 45 50

Total

Total

Single‐Chapter 46

Multi‐Chapter 24

2015 : Single or Multi Chapter NAs (global)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Americas

Asia‐Pacific


Americas Asia‐Pacific Europe, Middle‐East and Africa

NA (A) 52 17 117

NA (B) 3 4 8

PA (D) 1 1 8

PA (E) 2 3 5

2015 : Chapter (by membership category)

0 2000 4000 6000 8000 10000 12000 14000 16000 18000

Americas

Asia‐Pacific


Americas Asia‐PacificEurope, Middle‐East and

Africa

Adult Members 5984 7069 13043

Youth Members 5588 5553 15530

2015 : Individual Membership (by region)

0 10000 20000 30000 40000 50000 60000

Total

Total

Youth Membership 26671

Adult Membership 26096

2015 : Individual Membership (global)

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