fear and awe of the digital native
DESCRIPTION
Presentation by Mark Weber of Atticmedia from our 'New generation, new media, new challenge' conference Nov 2008TRANSCRIPT
Engaging Your Audience
We live in a polarised world…
• Young people are…– Digital Natives– Experts in everything technical– Multi-taskers, consuming media in ways
unfathomable & alien to adults– They are the gods of the new world, and
we can do nothing but bow down to them
Engaging Your Audience
“tech-savvy youth”“a generation for whom media means MySpace, Flickr, YouTube”
“Generational Divide”
“a different generation all together….”
“My son consumes TV, mobile, online all at the same time…” “my 5 year old has already
mastered text messaging…”
“The Digital Generation”
Engaging Your Audience
“The Biggest Generation Gap Since the Dawn of Rock 'n' Roll”
“…in the past ten years, a new set of values has sneaked in to take its place, erecting another barrier
between young and old. And as it did in the fifties, the older generation has responded with a disgusted,
dismissive squawk.”
Emily Nussbaum, New York Magazine http://nymag.com/news/features/27341/
Engaging Your Audience
…but also
• Young people are…– Destroying their ability to communicate with
language– Threatening family life– Cheats and plagiarists simply copying and pasting
from Wikipedia– Learning how to commit suicide and joining online
cults– Buying knives and other such things …– Under constant online threat of evil, malicious and
sophisticated adults
Engaging Your Audience
“Internet has encroached on our role as a parent”
“Parents are left to fend off the dangers”
“networking websites
‘romanticising’ suicide”“ignore
copyright”“Game
obsession”
“Video games hurt brain development” (BBC)
“growing influence of the internet on education could damage children's ability to learn” (Guardian)
“Predators – children too naïve to know how to deal with them”
“lack basic numeracy & literacy”
“Unable to communicate in the real world”
“They are interested only in attention—and yet they have zero attention span,”
“They talk in illiterate instant messages” “They have no sense of shame. They have no sense of privacy”
Engaging Your Audience
“The Dumbest Generation: How the Digital Age Stupefies Young Americans and Jeopardizes our
Future ”Mark Bauerlein, Professor of English at Emory
University
Jeremy P. Tarcher/Penguin, 2008.
Engaging Your Audience
A world of ‘Them’ and ‘Us’
• Digital Natives– At home in a world unfathomable to the adult
population– At risk to dangers that we are helpless to
prevent
• Digital Immigrants– Us– Struggling to handle a world permanently
hostile to us
Engaging Your Audience
Overall Usage…Demographic Unique
Audience (000)
Composition (%)
Sessions per Month
Average PC Time Spent per Month
Male 79,447 48.18 61 71:04:10
Female 85,443 51.82 56 64:58:01
2 - 11 14,799 8.97 12 13:51:05
12 - 17 17,579 10.66 26 32:21:34
18 - 24 12,755 7.74 23 27:22:34
25 - 34 20,309 12.32 54 65:50:47
35 - 49 43,849 26.59 76 91:10:50
55+ 38,065 23.09 78 83:21:58
65+ 16,672 10.11 74 74:53:32
Source: NIELSEN ONLINE REPORTS TOPLINE U.S. DATA FOR JULY 2008
Engaging Your Audience
Social Media Sites…Under 18s form just 16% of online communities
Source: NEILSEN ONLINE, AUGUST 2007 (BASED ON HOME USE ONLY)
Engaging Your Audience
Social Media Sites….
0 4 8 12
Linked-In
Plaxo
Friendster
Hi-5
MySpace
million aged 18-
million aged 18+
Source: ImpactWise / Rapleaf May 2008
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Blogs…
• Popular views claim 95% of blogs are written by under 25s Source: Perseus' The Blogging Iceberg, quoted on http://tinyurl.com/69geq4
• Yet, top Blogs in Technoratti –– Arianna Huffington nationally syndicated columnist, author of ten books and co-
founder and editor of the HuffingtonPost.com
– Michael Arrington, TechCrunch
– Mark Frauenfelder, editor at Wired from 1993-1998
• 50% with income over $75k, 25% over £100k• 50% are 18-34• 44% are parents Source: Technorati http://tinyurl.com/3sex4w
Engaging Your Audience
For Digital Natives … Digital is banal
• “If you ask Net Gen learners what technology they use, you will often get a blank stare. They don’t think in terms of technology; they think in terms of the activity the technology enables.” Diana Oblinger and James Oblinger, Educating the Net Generation 2005
• “The Internet itself is nothing more than a way of speeding up communication, along with most other everyday activities.” Kyle M., teen winner of the 2006 Global Kids Digital Media Essay Contest
Engaging Your Audience
Conservative online interaction
• Digital Natives– Sticks to friends from school– Follow same pattern as everyday social life
that hasn’t changed for 10,000’s of years• Cliquey• Bullying• Status orientated
– Wouldn’t ‘dare’ post messages on a strangers page
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Same old stuff…
• Instant messenger, text, email, blogs … usage much the same as landline telephone, diaries, passed notes in classes in the past– “The ends are the same, the means have
evolved”Questioning the Generational Divide: Technological Exoticism and Adult Constructions of Online Youth Identity, Susan C. Herring, Indiana University, School of Library and Information Science
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• As always, limited to what is cheap & available…– “a majority of [UK] teens said that they
would rather go out to a movie or do something with friends than stay home and consume media”
Source: Livingstone and Bovill, 2000
Same old stuff…
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Technical understanding?
• Digital Natives– Consumes– Recycles
• But technical understanding of underlying media needed to originate?– 1970’s generation: had to learn code to use a
computer– 1990’s generation: easy to use visual systems
enable quick generation of content
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Technical understanding?
• Elizabeth Losh , University of California– “What passes for 'media literacy' now is often
nothing more than teaching kids to make prepackaged PowerPoint presentations.”
• YouTube took off when Flash and Server-side video conversion removed the need for technical understanding
• Blogging removed the need for HTML• Mobile cameras removed the need for
technical video training
Source: Quoted in Chronicle Review, http://tinyurl.com/6k78x8
Engaging Your Audience
Who’s driving the web?
• Innovators– Facebook: Mark Zuckerberg, aged 24– YouTube: Karim, 29, Chen 30, Hurley 31– Delicious: Joshua Schachter, aged 35– Google: Lawrence Page & Sergey Brin, 36 – MySpace: Tom Anderson, aged 33-38– Bebo: Michael Birch, aged 38– Wikipedia: Jimmy Wales, aged 42 – Microsoft: Bill Gates, aged 53
Engaging Your Audience
Confusing consumption with origination
• Wikipedia and YouTube
• Marked age separation between – Viewers of content
(mainly 18-24s) – Content generators
(45-54s and 35-44s respectively).
Source: UCL CIBER briefing paper 'Information Behaviour of the researcher of the future' 11 Jan 2008
Engaging Your Audience
‘Digital Native’ a dangerous concept
• Generational division simplifies picture• Assumes that ‘just because’ someone is
young they have the necessary skill set to deal with modern economy
• Presumes a level playing field for the young, ignores economic and social problems & differences
• Places unwanted pressure on the young
Engaging Your Audience
‘Digital Native’ a dangerous concept
• Henry Jenkins, MIT– "Talking about youth as digital natives
implies that there is a world which these young people all share and a body of knowledge they have all mastered, rather than seeing the online world as unfamiliar and uncertain for all of us."
Source: Quoted in Chronicle Review, http://tinyurl.com/6k78x8
Engaging Your Audience
• A 2007 survey by Synovate– Only 27% of UK teenagers could really be
described as having the kind of deep interest in IT that the label implies
– Majority (57%) use relatively low level technology to support their basic communication or entertainment needs
– A substantial residuum of 20% who actively dislike technology and avoid using it where possible
Source: UCL CIBER briefing paper 'Information Behaviour of the researcher of the future' 11 Jan 2008
‘Digital Native’ a dangerous concept
Engaging Your Audience
‘Digital Native’ makes us feel better
• Young people are proficient consumers, and so must be proficient originators– They are the future, and we want to believe
that they are organically absorbing the potential we impose on them
• But this view stops us from seeing their real needs
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‘Digital Native’ makes us feel better
• Parents increasingly fearful of allowing children and teens space– 95% less than 10 years ago
Tanya Byron DCSF conference, 2008
• Glorifying new media counters this, makes us feel better about these limits
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We need to end the polarisation
• ‘Digital Native’ is an adult driven dialogue that generates artificial categorisation and excuses our lack of engagement with the young
• To understand the new generation we need to stop defining issues in a generational form
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A better way to understand…
• Digital Originators in all age groups– Grasp the creative potential of digital
technologies– Actively involved in the world of digital
production– Economic stake holders in the new media
world
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A better way to understand…
• Digital Consumers in all age groups– Digital media is everyday, for practical day-
to-day purposes– An undifferentiated aspect of their lives,
reactive rather than creatively proactive– Simply replicating human behaviours that
are present in everyday social environments into an online space
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A better way to understand…
• Digitally Excluded in all age groups– Unexcited by the new digital technologies– Or excluded by economic factors
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Challenges
• What are the challenges with young people?– To try and make more of them stakeholders rather
than just consumers– Not to assume they are ‘technical’ but give real
help for them to become originators• To achieve this we need to
– See barriers as socio-economic-technological rather than generational
– Accept that adults can be of help and can get involved, and end the polarised view of the digital native