fast & lightweight usability testing experiment (flute)
DESCRIPTION
SAP d-code Waterloo March 4, 2014 UX & Usability WorkshopTRANSCRIPT
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Wayne Pau/Emerging Technologies (CD&SP)
Simple Usability Testing
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2© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Usability&&Testing Anyone can do it. && Everyone should be doing it.
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AppStore && Google Play “Ratings”
1x 7x
4.5
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What I don’t know…Donald A. Norman Bill Buxton
“We are all designers – because we must be… We manipulate the environment to better to serve our needs.” –
Norman (2004)
“We are NOT all designers…a designer’s approach to creative problem solving is very different from how computer scientist, for
example solve puzzles.” - Bill Buxton(2007)
VS
Everybody is a Designer! Not everybody is Designer!
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UXGestalt Psychology Affordances
Index of Difficulty
Fitt’s LawLevels of Abstraction
Ethnography
Heuristic EvaluationInformation Architecture
Likert ScaleMultivariate Testing (MVT)
Wizard of OzGolden Path
Gaze PlotSkeuomorphism10,000 Hours10,000 Hours
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What I do know…• I can’t give you:
• 10,000 hrs of UX training (on top of your dev-tasks in 20 mins pres.)
• UX Training & Experience that helps ‘Predict’ User Intents, Reactions & Interactions
• Discern who can or can’t do ‘Design’• Know if your specific ‘Design’ will be ‘Effective’
• What I can give you:
• ‘Method’ to do ‘cheap & effective’ Usability Testing
• ‘Observe’ User Intents, Reactions & Interactions *Much Easier to Do*
• Provide an ‘Opportunities’ for team to act on ‘User Feedback’
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if(User+Testing==TRUE){
Project =Great.Success();}
// How to make Great Aps
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10© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Simple,Cheap,Effective
Usability&&Testing
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11© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Monitor
Couch
Camera
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1. User (Bribe: 5x$5 Timmy’s gift card)
2. Video Camera (FREE aka “Borrow”)
3. Room + Sofa (FREE aka “Borrow” again)
4. Snacks ($20 – also @ Timmy’s)
Total $45/mth (effect == “priceless”)
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Result (ie. small change)
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// Test Every Sprint!Usability
Test
Usability
Test…
Usability
Test
Usability
Test
start ship
*Always* something to Test…
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16© 2014 SAP AG or an SAP affiliate company. All rights reserved.
“The Perfect is the enemy of Good”
- Voltaire
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User Tested App
Non- User Tested App>
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// How it ‘really’ happens
You.CARE(end.USER);
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© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Thank you
Contact information:
Wayne Pau [[email protected]]Development ArchitectEmerging Technologies (CD&SP)
(http://waynepau.blogspot.ca/)