Role Template

Fresh Eyes Facilities AssistanceFM solutions made easy

1

Facilities Manager Tools (Enablers) Policies (boundaries) PC and related software • Health and safety legislation CAD • Office budgets TAB’s for software • Office related legal obligations

• COSHH

Outcomes & Performance Measures

For our offices to be run within budget

To achieve the service commitments the business requires

Continuous provision of appropriate services from, or out of Jubilee House.

Support What is delivered

Customer Services Director Direction, guidance, brief advice

HR Director Advice, support, guidance

Senior Management Team Implementation and feedback

Objectives To provide the best quality

and most economic facilities service to the whole company

To ensure that the offices are available for use as required by the company

To ensure that the office environment fulfils its’ statutory legal obligations

To ensure the smooth running of the facilities/services offered within the office environment

To ensure that the office environment and facilities / services offered enable the office based employees to work effectively and productively

To ensure, as far as reasonably practicable, that we fulfil our legal requirements concerning our mobile workforce

To offer advice and assistance to mobile teams in ensuring that they have the right support and backup to work effectively and productively

Scope (empowerment zone)

Responsible for office budgets

Responsible for key service contracts which relate to the office

Responsible for post room and post

Identify improvements in working environment which will improve

productivity and quality of work experience for office based staff.

Implement approved improvements in working.

Make recommendations and implement business continuity plan for

the site excluding systems

Scope (empowerment zone)

Responsible for office budgets

Responsible for key service contracts which relate to the office

Responsible for post room and post

Identify improvements in working environment which will improve

productivity and quality of work experience for office based staff.

Implement approved improvements in working.

Make recommendations and implement business continuity plan for

the site excluding systems

Role Template

Fresh Eyes Facilities AssistanceFM solutions made easy

2

Facilities Manager

Benefits

Motivated workforce

Offices managed cost effectively

Legal obligations fulfilled

Business continuity assured

Critical Success Factors

Commercial Awareness

Empathy

Buy in from management

Clarity of Roles

The Facilities Manager ensures an appropriate working environment is continually available to the business to allow the business to focus on core strategic objectives