f24 konzern geschäftsbericht 2015 · 2017-02-08 · highlights and key figures f24 ag annual...
TRANSCRIPT
F24 AG
Annual Report 2015
Contents
F24 AG
Contents
Highlights and Key Figures .................................................................................................................. 1
History ................................................................................................................................................. 2
Letter to the Shareholders ................................................................................................................... 3
Crisis Management in the Context of Global Megatrends ................................................................... 4
Milestones ........................................................................................................................................... 6
Report of the Supervisory Board.......................................................................................................... 7
References .......................................................................................................................................... 8
Dolphin Systems AG: New Member of F24 Group .............................................................................. 9
Consolidated Management Report .................................................................................................... 10
Consolidated Annual Accounts
Consolidated Balance Sheet .............................................................................................................. 16
Profit and Loss Statement ................................................................................................................. 18
Cash Flow Statement ........................................................................................................................ 19
Statement of Changes in Equity ......................................................................................................... 20
Statement of Changes in Fixed Assets ............................................................................................. 21
Notes ................................................................................................................................................. 22
Share Information, Financial Calendar, Credits ................................................................................... 25
Highlights and Key Figures
F24 AG
Annual Report 2015 PAGE 1
Highlights of Corporate Development
Consolidated sales and sales in FACT24 core business rose by 18%, significantly outper-
forming the forecast of 13% to 15%. Sales of the subsidiaries in the UK, France, Spain and
the Czech Republic now account for 39% per cent of total consolidated sales.
Product development expenditure rose by 19% to EUR 1,530,000. Development as a pro-
portion of sales remained stable at 21%.
The EBITDA margin was 15% as forecast; consolidated results significantly rose by 47% to
EUR 493,000.
The Board of Directors and Supervisory Board proposed a dividend of EUR 0.18 per share,
equal to a dividend yield of 2.2% for the year of 2015.
By acquiring Swiss company Dolphin Systems AG in April 2016, F24 strengthened its lead-
ing status in Europe’s notification, alerting and crisis management market and boosted its
position in the field of messaging. In 2015, sales by Dolphin Systems totalled the equivalent
of approx. EUR 6.5m, with an EBITDA margin of approx. 18%.
F24 Group 2015 2014 + / - + / -
Net revenue per cent
Sales kEUR 7,335 6,230 1,105 18%
of which FACT24 kEUR 7,232 6,150 1,082 18%
EBITDA kEUR 1,134 623 511 82%
EBIT kEUR 949 435 514 118%
Consolidated result kEUR 493 336 157 47%
Financial key figures
Cash flow from operations kEUR 1,721 122 1,599 1311%
Cash flow as per DVFA/SG kEUR 678 524 154 29%
Cash and cash equivalents kEUR 3,730 2,042 1,688 83%
Assets
Balance sheet total kEUR 5,864 4,683 1,181 25%
Equity kEUR 2,431 1,967 464 24%
Equity ratio 41% 42%
Share information Earnings per share EUR 0.205 0.14 0.07 47%
Dividend share1 EUR 0.18 0.00 0.18
Market capitalization2 kEUR 20,613 17,254 3,359 19%
Employees Number of employees as
annual average3 36.5 36.8 -0.3 -1%
Personnel expenditure kEUR 3,961 3,535 426 12%
1 As per proposed allocation of profits; 2 As at December 31; 3 Full-time equivalents
History
F24 AG
Annual Report 2015 PAGE 2
Sales and EBIT Development since 2009 and Planning for 2016
Expenditure on Product Development as Proportion of Sales
F24 Share Price since 2009
Letter to the Shareholders
F24 AG
Annual Report 2015 PAGE 3
Dear Shareholders, Dear Members of the “Old” F24,
Dear New Colleagues at Dolphin Systems AG,
After two years of lower increases in sales, we’re back with our accustomed
high sales growth. We are delighted to report growth of 18 per cent, signifi-
cantly outperforming the forecast range of 13-15 per cent.
Our clients abroad account for a disproportionately high share of this new
growth. After returning the highest number of incoming orders in our compa-
ny’s history for the fourth quarter of 2015, we have now started 2016 from
an excellent position.
We anticipated an EBITDA margin of 15% – and achieved it. Our earnings
per share rose by almost 50%. After a year without dividends, at the Annual
General Meeting we will propose issuing a dividend of € 0.18 per share.
Our shareholders will thus receive a dividend yield of 2.2% for 2015, in addi-
tion to the positive share performance.
The proportion of sales accounted for by development costs remained stable at 21%. Our IT Initiative,
launched in 2014, delivered further new products in 2015, particularly the secure business messenger
app TrustCase, which is available free of charge in app stores. TrustCase will now be successively inte-
grated into our notification, alerting and crisis management products as a mobile communication tool.
The new crisis management module, FACT24 ULTIMATE+, offers an excellent opportunity to watch the
smooth, seamless interplay of the individual components for the future. The responses by customers at
the current series of roadshows are spurring us on and providing fresh impetus.
After our successful organic growth, we embarked on a strategic acquisition which we were able to
complete shortly before publication of this Annual Report. We are delighted to announce that Dolphin
Systems AG, Switzerland’s foremost provider of alerting and messaging solutions, is now part of the
F24 Group. The founders and shareholders of Dolphin Systems will continue to be part of the company,
which is particularly pleasing. This will enable us to continue expanding our growth opportunities and
consolidating the F24 Group’s status and premium character in Europe.
On behalf of my colleagues on the Board of Directors and myself, I would like to thank all members of
staff throughout the Group most warmly for their excellent work. As we are well aware, your dedication
is the cornerstone of our success.
My thanks go to our esteemed shareholders for the confidence and trust you have placed in us. We will
continue to dedicate our passion to increasing the value of our enterprise and exploiting our outstanding
perspectives for the future to the full.
Best regards
Ralf Meister
Chairman of the Board of Directors
Crisis Management in the Context of Global Megatrends
F24 AG
Annual Report 2015 PAGE 4
How Megatrends are Linked to Crisis Management
Megatrends are changing our society and the
world we live in. At the same time, they also pre-
sent immense challenges for organizations and
companies. Failure to address these societal
developments and the extensive changes they
involve – including changes to our ways of think-
ing and working – may well be an enormous risk.
Particularly where emergency and crisis man-
agement are concerned, it is essential to pay
heightened attention to these global forces and
be able to start developing appropriate tools and
strategies in a timely fashion, as the only way to
master critical situations rapidly and professional-
ly––both now and in the future.
With respect to crisis management of the future, it is thus important to add close monitoring of mega-
trends – particularly mobility, digitization, and globalization – to the classic tasks which the field
involves.
Continuously growing mobility, flexibility, and acceleration have been observed in our day-to-day lives
since the 19th century. Mobility is expressed in individual and societal values including freedom, inde-
pendence, and self-determination. In our modern world, mobility has become established as an indis-
pensable foundation for our lives and our work, and will continue its inexorable advance. But it has long
come to mean far more than mere physical motion or a simple increase in leisure or business travel. The
desire for mobility is gradually penetrating every aspect of our personal and professional lives. Every-
thing is becoming mobile.
The digitization and interconnection that permeates our daily lives is no less of a major force. The Inter-
net has long become our constant companion at all times and all locations. This trend is not only driven
by the growing (and maturing) numbers of digital natives, but also by the 50-plus generation and by
populations in developing and newly industrializing countries. It is changing our lives and our econo-
mies, but also our methods of working. New services and opportunities are arising thanks to broadband
infrastructure, the availability of an array of different devices, and the advancement of megaprocessors
and cloud computing, in tandem with previously unparalleled levels of competitive dynamics and disrup-
tive business models. This changing market environment is described by terms such as Industry 4.0,
the Internet of Things, Big Data, and connectivity:
„By the end of 2014 the number of mobile-connected devices will exceed the number of
people on earth, and by 2019 there will be nearly 1.5 mobile devices per capita”
(Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update 2014-2019)
McKinsey & Company estimates the potential economic impact of IoT applications on the
global economy at up to $11.10 trillion in the coming ten years.
(McKinsey & Company: The Internet of Things: Mapping the Value behind the Hype, June, 2015)
Crisis Management in the Context of Global Megatrends
F24 AG
Annual Report 2015 PAGE 5
Multi-mobility and digitization have also helped to boost the megatrend of globalization to a new level.
However, the closer connections between global regions as a result of trade and financial relations do
not always bring greater prosperity or open up new markets; they also threaten global risks. Our in-
creasingly complex world has grown together, with the consequence that previously distant dangers on
the peripheries of the Western world are now taking centre stage and will influence the future.
How Crisis Management Will Work in the
Future
The increasing mobility and acceleration of our
working routines, the omnipresence of digitiza-
tion, and the rise in global connectivity and its
accompanying risks all combine to present com-
pletely new requirements, which must be ad-
dressed by crisis management processes in
organizations and companies. In addition to clas-
sic, i.e. functional and process-related require-
ments, these developments or “megatrends” will
particularly dominate the challenges we face in
the future.
How F24 Tackles These Challenges
We are responding to these new developments
and new needs. Reflecting our identity and our
vision of the global economy, we strive to incor-
porate and anticipate all challenges emerging in
the future––from direct client needs to indirectly
relevant megatrends––in our operations such as
product development strategies.
The result of these efforts, and thus the answer to
the future of crisis management, is FACT24
ULTIMATE+
FACT24 ULTIMATE+ combines the functional
requirements imposed on today’s crisis man-
agement tools with high-performance alerting
systems, encrypted real-time collaboration, and
flexible incorporation of external systems with
overarching requirements from societal trends
such as mobility, connectivity. and increased
demand for (data) security.
We will present our new FACT24 ULTIMATE+
module in our core markets of Europe and Cen-
tral America on our international F24 Experience
Tour in April and May.
FACT24 ULTIMATE+ will be available for our
global clients from fall 2016.
Milestones
F24 AG
Annual Report 2015 PAGE 6
March
January
…
February
The German Central Bank, the
Bundesbank, awards F24 AG the
outstanding credit status of
“collateral eligibility.”
March
F24 Spain organizes a major
BCM event in Madrid.
October
We pilot the integration of our
FACT24 solution with TrustCase
Messenger, with the help of
prestigious clients from countries
including Mexico, France, and
Germany. The new system pro-
vides clients with end-to-end
encrypted communication, par-
ticularly vital for critical incidents.
November
At the second Hackathon
app@night F24 AG collaborates
with design and computing stu-
dents on developing secure
communication solutions with
TrustCase.
December
TrustCase releases TrustBroker, a
secure digital identity system.
This status enables trusted indi-
viduals to establish corporate
communication on a basis of
confidentiality and legal commit-
ment.
April
FACT24 Software adds a plausi-
bility check function enabling
clients to run drills that test their
alarm scenarios for completeness
and plausibility – thus ensuring
their smooth functioning in emer-
gencies.
May
F24 UK is nominated as “Special-
ist Company of the Year“ in the
CIR Business Continuity Awards
2015 for FACT24.
June
Annual General Meeting on 25
June 2015.
Relocation to new premises with
generous space for future growth.
F24 AG’s new offices in Munich
also house the two startups
Accu:rate (crowd simulation) and
Octimine (data mining, patent
search).
July
Release of the first official version
of TrustCase Secure Business
Messengers on Google Play.
Companies F24, Mayrhofer &
Partner and TrustCase support
eight start-ups from LMU Entre-
preneurship Center by providing
free workspace in Munich’s city
centre.
August
GBC AG publishes a research
update on F24 AG. The analysts
confirm EUR 12.50 as the fair
value of F24’s share and repeat
their investment recommenda-
tion.
September
Major anniversary as F24 cele-
brates 15 years of operation!
Report by the Supervisory Board
F24 AG
Annual Report 2015 PAGE 7
Dear Shareholders,
In the 2014 financial year the Supervisory Board continued to complete the tasks assigned to it by the
law and the company's Articles of Association and Rules of Procedure with diligence and care, and
advised and supervised the Board of Directors in its management of the company on an ongoing basis.
Three regular Supervisory Board meetings were held in the 2015 financial year; in addition, verbal infor-
mation was provided by the Board of Directors. All events of significance were examined and company
policy and fundamental issues were discussed. The Supervisory Board advised the company on strate-
gic issues and important events. The Board also received ongoing information on financial and invest-
ment planning. No sub-committees of the Supervisory Board were formed.
In addition to current developments, the Supervisory Board and Board of Directors discussed inorganic
growth by acquisition as a strategic option. Analyses of potential acquisition targets, risks and opportu-
nities were undertaken.
Bernd Winkler from Weiss Walter Fischer-Zernin was appointed as auditor for the 2015 financial year at
the Annual General Meeting of the company on June 25th, 2015. In November 2015 Mr Winkler
informed the company that he would no longer be available as auditor for reasons beyond F24 AG’s
control. The Supervisory Board therefore appointed PKF Industrie und Verkehrstreuhand GmbH,
Munich, as the new auditors. The audit assignment was issued in November 2015.
The 2015 Annual Report of F24 AG was prepared in accordance with the principles of the German
Commercial Code (HGB). The Board of Directors promptly furnished the Supervisory Board with all
necessary reports and documents. They were discussed in detail at the accounts meeting on April 14,
2016. The auditor reported significant results from the audit to the Supervisory Board and issued an
unqualified audit opinion.
The Supervisory Board noted and approved the results of the audit. It has examined the Annual Report
and Consolidated Report as per Section 171 German Companies Act (AktG). The Supervisory Board
approves the Annual Report and Consolidated Report and the Management Report. The Annual Report
of F24 AG is hereby adopted.
The Supervisory Board agrees to the Board of Directors' proposal of appropriation of the balance sheet
profits of F24 AG.
The Supervisory Board thanks all employees of the F24 Group and the Board of Directors for their
commitment and dedication.
Munich, April 15, 2016
Rainer Genes
Chairman of the Supervisory Board
Referenzen
F24 AG
Annual Report 2015 PAGE 8
References
Our clients operate in a variety of industries and use FACT24 in individual ways in their pro-
fessional alerting and crisis management systems. Here is a list of our selected reference
customers.
New Member of F24 Group: Dolphin Systems AG
F24 AG
Annual Report 2015 PAGE 9
Dolphin Systems AG – New Member of
F24 Group
Dolphin Systems AG will be fully consolidated into
the F24 Group in the 2016 financial year, pro
forma as from January 1, 2016.
Dolphin Systems In Brief
Founded in 1992, Dolphin Systems AG is based
in Wollerau (Canton of Schwyz, Switzerland) and
employs over 30 highly qualified staff with exten-
sive experience in telecom and IT solution imple-
mentation, project management and software
engineering.
The company develops and operates standard-
ized and custom cloud solutions for professional
communication, information, surveillance and
alerting. In addition to its sikado™ portal, Dolphin
Systems supplies eCall™ sms & fax portal, Swit-
zerland’s leading online system for sending and
receiving text, fax and pager messages, and
the 963™ sms portal, an all-round solution for
companies to operate their own text message
services.
Dolphin Systems AG is Switzerland’s market
leader in the alerting and business messaging
sector, and currently has a customer roster of
over 200 large-scale companies Switzerland’s
market for alerting systems shows a saturation
level of less than 50%.
Development from 2011 - 2015
Dolphin Systems AG has showed outstanding
development over the past five years, with sales
growing by an average of 15% p.a. and mean
EBITDA margin of 13%.
Dolphin Systems AG: Business Development (shown in kEUR**)
Results for 2015 Financial Year
In 2015, sales by Dolphin Systems AG totalled
the equivalent of approx. EUR 6.5 m, with an
EBITDA margin of approx. 18%.
Dolphin Systems AG: Profit
& Loss 2015
kEUR**
Sales revenues 6.557
Material expenditure 1.359
Net sales 5.198
Personnel expenditure 3.735
Other expenditures 274
EBITDA 1.189
Depreciations 136
Earnings before tax (EBIT) 1.053
Net profit 914
Accounts for 2015
The Annual Accounts of Dolphin Systems show
high liquidity and freedom from debt. Trade pay-
ables primarily comprise prepayments from cus-
tomers.
Assets 2015
kEUR**
Fixed assets 203
Cash and cash equivalents 2,111
Receivables 606
Other 199
Current assets 2,916
Total assets 3,120
Liabilities 2015
kEUR**
Share deposits, reserves 463
Net profits 914
Equity 1,377
Trade payables 1,007
Other payables 110
Accrued liabilities and provi-
sions 626
External capital 1,743 Total liabilities 3,120
* Consolidation excl. dividend for 2015 financial year
** Exchange rate CHF to EUR: 0.9235
Consolidated Management Report
F24 AG
Annual Report 2015 PAGE 10
Consolidated Management Report for the 2015 Financial Year
Highlights
Consolidated sales and sales in FACT24 core business rose by 18%, significantly outper-
forming the forecast of 13% to 15%.
Sales by the international subsidiaries in the UK, France, Spain and the Czech Republic
grew by 27%, accounting for 39% per cent of total consolidated sales.
Product development expenditure rose by 19% to EUR 1,530,000. Development as a pro-
portion of sales remained stable at 21%.
The EBITDA margin was 15% as forecast; consolidated results significantly rose by 47% to
EUR 493,000.
The Board of Directors and Supervisory Board proposed a dividend of EUR 0.18 per share,
equal to a dividend yield of 2.2% for the year of 2015.
By acquiring Swiss company Dolphin Systems AG in April 2016, F24 strengthened its lead-
ing status in Europe’s notification, alerting and crisis management market and boosted its
position in the field of messaging. We anticipate that sales will double in 2016.
Group structure (as at December 2015)
The 2015 financial year started on January 1, 2015 and ended on December 31, 2015. All subsidiaries
were included in the consolidated report. The following report addresses their individual areas of opera-
tion in more detail.
100 %
100 % 100 % 100 % 100 %
100 %
Consolidated Management Report
F24 AG
Annual Report 2015 PAGE 11
F24 AG and F24 subsidiaries – FACT24 Notification,
Alerting and Crisis Management Service
The F24 Group is a software-as-a-service (SaaS)
provider of high-security cloud-based messaging,
notification, alerting and crisis management solu-
tions. F24 is a market leader in Europe, with 50%
of DAX30 companies and 10% of Europe’s Top
500 already among its client roster of over 600
companies worldwide. These clients come from
almost all fields, spanning Energy and Industry,
Health and Pharma, Transport and Logistics,
Trade and Commerce, Banks and Insurance, and
IT and Communications, as well as public-sector
organizations.
FACT24 is a service enabling the planning and
provision of alerting and notification scenarios for
emergency and crisis situations. When a situation
arises, FACT24 automatically and rapidly notifies
thousands of emergency team members by send-
ing a predefined or variable voice, text, or fax
message to a variety of communication devices,
and also automatically sets up spontaneous tele-
phone conferences. Compared to conventional
notification solutions involving manual calling of
lists of telephone numbers, the service supplies a
significantly superior level of reliability and perfor-
mance.
The top-level product version, FACT24 Ultimate,
includes additional advanced services and fea-
tures for crisis management and is thus of particu-
lar interesting for internationally operating large-
scale companies.
Clients require no extra hardware or software to
use the FACT24 service, but simply a telephone
and an Internet connection. The FACT24 process
chain has a fully redundant structure, guaranteeing
maximum availability of the FACT24 service at all
times.
TrustCase GmbH
TrustCase GmbH develops and markets high-
security mobile communication solutions. Trust-
Case operates in the Enterprise Collaboration
market. The technical platform is also integrated
into FACT24’s notification, alerting and crisis
management services.
F24 IT-Services GmbH
F24 IT-Services GmbH develops the FACT24 and
TrustCase software and operates the systems
necessary for the services. The company receives
a service fee from F24 AG and TrustCase GmbH
for doing so. Voice dialogue applications devel-
oped in past years also account for small propor-
tions of sales.
Market and Competition
The F24 Group views itself as a premium service
provider, and has established an excellent reputa-
tion thanks to its strong customer orientation and
high service quality. In the field of notification and
alerting service provision, F24 AG claims the posi-
tion of European market leader in a still largely
unsaturated market; a relevant proportion of our
potential clients do not yet operate professional
alerting and crisis management systems today.
According to the company’s own information, this
market offers potential of approximately EUR 85m
in Germany alone and over EUR 1.4bn worldwide.
We have continued to consolidate and expand our
strong market position by gaining prestigious key
accounts.
Internationalization
We are continuing to achieve success in driving
our internationalization strategy The proportion of
sales accounted for by international clients is now
46% (2014: 43%). Last year our international sub-
sidiaries continued to develop at a higher than
average rate, with year-on-year growth at 27%
(2014: 16%). In the reporting period, the propor-
tion of total consolidated sales accounted for by
these subsidiaries reached 39% (2014: 36%). In
2015 we opened an office in Mexico through our
Spanish subsidiary and were able to establish a
successful position on the Central and South
American markets.
International partner business expanded by year-
end to 41 partners (2014: 38) with roughly stable
results.
Strategic Development
With the objective of continuing to expand and
consolidate our leading position on the European
market, in 2015 we investigated opportunities to
acquire suitable companies. We found an excel-
lent match in the Swiss company Dolphin Systems
AG, headquartered in Wollerau near Zurich.
Dolphin Systems has built an impressive reputa-
tion within Switzerland since its foundation in
1992, with a highly experienced team in the IT and
Consolidated Management Report
F24 AG
Annual Report 2015 PAGE 12
telecom sector and an extensive range of cloud-
based products in the fields of messaging, alarm-
ing and surveillance.
On April 15, 2016, F24 AG acquired 100% of the
shares in Dolphin Systems AG. The transaction
was financed by a combination of 45% equity
capital and 55% from a loan.
Business development
Since our foundation in 2000, we have succeeded
in steadily increasing our sales and number of
clients.
In 2015 the F24 Group achieved a year-on-year
increase in sales of 18% to a total of EUR
7,335,000 (2014: EUR 6,230,000), after steadily
increasing quarterly sales throughout 2015.
FACT24 Quarterly Sales
Sales in the core business, FACT24, likewise rose
by 18% to EUR 7,232,000 (2014:
EUR 6,150,000). The share of sales accounted for
by FACT24 thus remained roughly stable in 2015
at 98.6%. The remaining 1.4% per cent of sales
revenues were accounted for by audiotext ser-
vices. TrustCase did not yet return any sales in
2015.
Expenditures
Personnel costs rose by 12% as a result of regular
pay rises and bonuses for new client acquisition
operations, which showed greater success than in
the previous year; they totalled EUR 3,961,000
(2014: EUR 3,535,000).
During the reporting period, planned investments
were made in the advancement of the FACT24
2.0 platform and TrustCase, the new highly secure
mobile communication solution. In addition to in-
house costs of EUR 736,000, a further EUR
794,000 (2014: EUR 522,000) in external costs
was incurred. FACT24 accounted for a total of
EUR 669,000 of this sum, and TrustCase for EUR
862,000.
Total development costs thus rose by 19% to
EUR 1,530,000 (2014: EUR 1,289,000) and, as in
previous years, were not capitalized.
Other expenses, including the external develop-
ment costs mentioned above, rose by 17 % to
EUR 2,238,000 (2014: EUR 1,920,000).
Operating result and dividend
The consolidated annual result rose by 47% to
EUR 493,000 (2014: EUR 336,000). This includes
income taxes of EUR 423,000 (2014: EUR
72,000). The consolidated tax rate was thus 46%
per cent.
In the 2015 financial year the Group generated
EBITDA of EUR 1,134,000 (2014: EUR 624,000).
Consolidated Business Development for F24 (in kEUR)
The Board of Directors and Supervisory Board
propose the issue of a dividend of EUR 0.18 per
share. Based on the average share price of EUR
8.08 for the 2015 financial year, this returns an
attractive dividend yield of 2.2%. This proposal will
depend on agreement by the Supervisory Board
and the Annual General Meeting on June 2,
20165.
Assets, Financial Position and Results of Operations
As at December 31, 2015, share capital was EUR
2,403,000, divided into 2,403,000 bearer shares
Equity of the F24 Group grew by 24% to EUR
2,432,000 (2014: EUR 1,967,000) with a virtually
unchanged equity ratio of 41 per cent (2014: 42
per cent) as a result of the increased balance
sheet sum.
Consolidated Management Report
F24 AG
Annual Report 2015 PAGE 13
Consolidated cash flow from current business
operations rose 1,311 per cent to EUR 1,721,000
(2014: EUR 122,000); this increase was primarily
the result of the reduction in receivables by EUR
525,000 and of provisions for tax of EUR 377,000.
Consolidated cash and cash equivalents as at
December 31, 2015, thus rose by 83% to
EUR 3,730,000 (December 31, 2014:
EUR 2,042,000).
Employees
Our staff are the bedrock of our success. Their
talent, their commitment and dedication, their
team spirit and their service mindset enable us to
deliver outstanding performance and inspire our
customers to enthusiasm.
Including the Managing Directors of the subsidiar-
ies, the Group employed an average of 36.5
(2014: 36.8) permanent employees and student
full-time equivalents, so that our headcount re-
mained roughly the same year-on-year.
Average number of employees
2015 2014
Sales/Marketing 17.9 17.3
Product Development / Operations 14.8 15.9
Administration / Finance 3.8 3.6
Personnel productivity, measured in sales per
employee, thus rose significantly by 19% to EUR
201,000 (2014: EUR 169,000).
Shares and Share Performance
Our share price rose by 19% per cent throughout
2015, from EUR 7.18 to EUR 8.58 by year-end.
The share price fell slightly against TECDAX in the
second half of 2015.
F24 Shares against TECDAX in 2015
The F24 share price is monitored and evaluated
by Augsburg-based research company GBC AG.
As is generally the case in the small cap sector,
these studies are commissioned and remunerat-
ed.
In its research reports from April and August 2015,
GBC AG continued to issue a share recommenda-
tion of ‘sell’, maintaining the target share value at
EUR 12.50 All analyses can be downloaded from
the F24 AG website under 'Investor Relations'.
The Board of Directors presented the company on
April 22 last year at the 50th m:access Analysts'
Conference of Munich Stock Exchange and at the
Munich Capital Market Conference on Decem-
ber 9.
The annual result for the year, which is relevant for
the earnings per share, totalled EUR 493,000
(2014: EUR 336,000). Divided by 2,403,000 - the
number of shares – this gives earnings per share
of EUR 0.21 (2014: EUR 0.14).
F24 AG Share Price
2015 2014
Result for the year kEUR 493 336
Number of shares m 2.403 2.403
Earnings per share EUR 0.21 0.14
Equity per share EUR 1.01 0.82
Share price as at 31
Dec. EUR 8.58 7.18
Market value as at 31
Dec. kEUR 20,613 17,254
Product Management and Development, Operations
In 2015 we further expanded the range of func-
tions of the FACT24 platform and improved ser-
vice quality.
Cloud and SaaS solutions like FACT24 provide
users and companies with enormous advantages
of convenience and cost benefits, and can be
used in emergencies and incidents independently
of the company’s own – potentially damaged or
otherwise impaired – infrastructure. Here the se-
curity of the solution is critical to success. We
therefore devoted particular attention to this as-
pect in 2015 at both infrastructure and application
level.
In addition to bringing our TrustCase platform to
market-readiness, our development operations
focused on integration of this secure messaging
service with FACT24. Our clients can now use a
closed system of end-to-end encryption for their
Consolidated Management Report
F24 AG
Annual Report 2015 PAGE 14
communication content, which is often of a critical
nature. All they need is an Apple or Android
smartphone. To ensure that only authorized per-
sons with verified identity can participate in com-
munication, we developed the TrustBroker identi-
fication system and launched a pilot at the end of
the year.
A further focus of development involved a special-
ized module for operational crisis management.
The high-end product module Ultimate+, which
will go on sale in the fall, adds functions including
tailoring of alarms and notifications to the location
of individual respondents, task management with-
in the crisis team, and personalized presentation
of relevant information in a dashboard. These
extra premium functions enhance the upselling
potential of the product.
As scheduled, over 70% of accounts still running
on the earlier platform were migrated to the new
platform, further increasing the number of clients
that can be addressed by the new functions.
15 staff were employed in product development
and service operations as at year-end. Develop-
ment costs as a proportion of sales remained
stable for the year of reporting at 21%.
Risks and Opportunities
'Corporate Planner’ is used as a performance
planning program. Monthly sales, costs and cash-
flow targets are compared to actual figures from
ongoing accounts, and sales development fore-
casts from the business plan are compared to
quarterly results from the CRM system. These
comparisons of actual and target figures form the
basis of our quarterly and annual planning.
Client loyalty in the FACT24 sector remains ex-
tremely high. Client churn for the 2015 financial
year was 1.9% (2014: 3.2%) based on recurring
sales, which outperformed forecasts. The client
roster now comprises 612 client contracts gener-
ating stable cash-flow. In the period here under
review, the ten largest FACT24 individual orders
generated a total share of sales of 16 per cent.
The proportion of total sales accounted for by the
largest individual order was 2.7 per cent; the aver-
age proportion of sales per FACT24 client is under
0.2 per cent. In combination with the positive
business developments, the risk of client loss is
thus extremely low.
Availability and functionality of the software devel-
oped in-house and the IT infrastructure are of
critical importance for the F24 Group. All alarm
functions are distributed between multiple fully
autonomous sites. The functionality of the Internet
and telephony technology in use is tested and
checked at intervals of minutes by the company's
own systems and by impartial third parties. Faults
are automatically reported to our technical staff.
Since we introduced tracking and statistics for the
availability of our systems in 2006, they have
shown 99.999 per cent availability.
In addition to obligations to cooperate, our client
agreements always include service level agree-
ments which govern the overall availability of our
systems. These measures, together with corre-
sponding insurance, minimize liability risks.
F24 AG and F24 IT-Services in Germany and
F24’s international subsidiaries operate an inte-
grated information security and business continui-
ty management system and are certified accord-
ing to PAS99:2012, ISO/IEC 27001:2013 and ISO
22301:2012. By establishing standardized pro-
cesses and continuous improvement, we guaran-
tee the security, reliability, and growth potential of
our companies and services. An external surveil-
lance audit was held in October 2015 and was
passed with zero non-conformities.
The sector in which F24 AG operates is a future-
oriented one and can thus motivate other compa-
nies to commence operations. This may endanger
F24's market leadership. We seek to defend and
expand our market leadership by introducing
innovative features for our FACT24 product and
strengthening our customer orientation. We be-
lieve strong competition may come from the An-
glo-American market. By driving our strategy of
expansion and acquisition, we are significantly
increasing our stability and resilience.
Consolidated Management Report
F24 AG
Annual Report 2015 PAGE 15
The German and European markets are still only
partly saturated and their interest in the theme of
crisis management continues to increase. This
opens opportunities for continued strong growth.
In the past year we have responded to this situa-
tion by boosting our activities in the fields of tech-
nical development, marketing, and sales,
However, acquisitions involve challenges and risks
as well as opening up diverse opportunities. In the
due diligence phase preceding our acquisition of
Dolphin Systems AG, we worked with a project
team made up of the entire management boards
of both companies and experienced consultants
from Pinsent-Masons law company, auditors PKF,
and the itheca Group, to examine all legal, fiscal,
financial, and technical aspects and discuss cul-
tural issues. We will now embark on the integra-
tion phase with all due care and purpose, while
also maintaining composure. We are confident
that we can address the justified interests of all
employees, clients, suppliers, and shareholders to
make the most of the great opportunities offered
by the merger.
Future Prospects
In 2016, our product development operations will
focus on the launch of the new crisis management
module and the new high-end Ultimate+ product
version. We will kick off the sales process with a
major international roadshow in April/May. Initial
customer response has been extremely positive.
Other focal areas include integration of the
FACT24 and TrustCase platforms and distribution
of the TrustCase applications.
Our strategic priority for 2016 is to integrate Dol-
phin Systems into the F24 Group while maintain-
ing operational stability. During this year we aim to
complete our development of cross-selling oppor-
tunities for the combined product portfolio on the
Swiss and international markets.
In the 2016 financial year we anticipate growth in
sales for our previous FACT24-based business of
11 to 13 per cent.
Dolphin Systems AG will be fully consolidated as
of 1 January 2016 (pro forma date January 1,
2016). As a result, sales for F24 Group in 2016 will
roughly double year-on-year. We aim to at least
maintain our EBITDA margin of 15% from 2015.
The annual surplus generated by F24 Group will
also rise significantly in terms of depreciation on
acquired goodwill and costs related to the acquisi-
tion.
The Board of Directors
Munich, April 15, 2016
Consolidated Financial Statement
F24 AG
Annual Report 2015 PAGE 16
Consolidated Balance Sheet
as at December 31, 2015
Assets 2015 2014
kEUR kEUR kEUR
A. Fixed assets
I. Intangible assets
1. Industrial property rights and licenses 18 39
2. Goodwill 1 127
19 166
II. Tangible assets
Operating and office equipment 80 49
99 215
B. Current assets
I. Receivables and other assets
1. Trade receivables 1,796 1,879
2. Other assets 81 525
1,877 2,404
II. Bank balances and cash 3,730 2,042
5,607 4,446
C. Prepaid expenses 21 22
D. Deferred tax assets 137 0
5,864 4,683
Consolidated Financial Statement
F24 AG
Annual Report 2015 PAGE 17
Consolidated Balance Sheet
as at December 31, 2015
Liabilities 2015 2014
kEUR kEUR kEUR
A. Equity
I. Subscribed capital 2,403 2,403
II. Capital reserves 981 981
III. Adjustment item for currency conversion -112 -83
IV. Consolidated loss carried forward -1,334 -1,670
V. Consolidated result 493 336
2,431 1,967
B. Provisions
1. Tax provisions 377 0
2. Other provisions 197 169
574 169
C. Payables
1. Bank payables 1,848 1,800
of which with residual time to maturity of
up to one year: kEUR 9 (2014: kEUR 0)
over one year: kEUR 1,839 (2014: kEUR 1,800)
2. Trade payables 102 188
of which with residual time to maturity of
up to one year: kEUR 102 (2014: kEUR 188)
3. Other liabilities 412 507
of which taxes kEUR 316 (2014: kEUR 458)
of which social security kEUR 13
(2014: kEUR 27)
of which with residual time to maturity of
up to one year: kEUR 412 (2014: kEUR 507)
2,362 2,495
D. Prepaid expenses 497 52
5,864 4,683
Consolidated Financial Statement
F24 AG
Annual Report 2015 PAGE 18
Profit and Loss Statement
for the period January 1 to December 31, 2015
2015 2014
kEUR kEUR kEUR
1. Net sales 7,335 6,230
2. Other operating revenues 269 66
3. Material expenditure 271 218
4. Personnel expenditure
a) Wages and salaries 3,470 3,098
b) Social security contributions 491 437
3,961 3,535
5. Depreciations on intangible and tangible assets 185 188
6. Other operating expenditure 2,238 1,920
7. Other interest and similar revenues 1 1
8. Interest and similar expenditure 34 13
9. Result from ordinary business activities 916 423
10. Income taxes 423 72
11. Other taxes 0 15
12. Consolidated profit for the period 493 336
Consolidated Financial Statement
F24 AG
Annual Report 2015 PAGE 19
Cash Flow Statement
for the period January 1 to December 31, 2015
2015 2014
kEUR kEUR
Consolidated profit / loss for the period 493 336
Depreciations on tangible and intangible assets 185 188
Decrease / increase in provisions 405 94
Increase in trade receivables and other assets 351 -765
Increase in trade payables and other liabilities 264 269
Losses from consolidation 8 0
Losses from disposal of assets 15 0
Cash flow from current business activities 1,721 122
Payments made for investment in assets -84 -33
Payments received from disposal of assets 3 0
Cash flow from investment activities -81 -33
Payments received from loans 48 1,800
Payments to company owners 0 -481
Cash flow from finance activities 48 1,319
Net changes in cash and cash equivalents 1,688 1,408
Cash and cash equivalents at the start of the period 2,042 634
Cash and cash equivalents at the end of the period 3,730 2,042
Cash and cash equivalents at the end of the period comprise: 31.12.2015 31.12.2014
kEUR kEUR
Bank balances and cash 3,730 2,042
Consolidated Financial Statement
F24 AG
Annual Report 2015 PAGE 20
Statement of Changes in Equity
for the period January 1 to December 31, 2015
Foreign Unappropr.
Share Capital currency net
capital reserve conversion earnings Total
kEUR kEUR kEUR kEUR kEUR
Status as at January 1, 2015 2,403 981 -83 -1,334 1,967
Adjustment item for currency conversion -29 -29
F24 AG dividend
0
Profit for the period 493 493
Status as at December 31, 2015 2,403 981 -112 -841 2,431
Consolidated Financial Statement
F24 AG
Annual Report 2015 PAGE 21
Statement of Changes in Fixed Assets
for the 2015 financial year
Historic acquisition and production costs
Jan 01, 2015 Additions -Deductions Dec 31, 2015
kEUR kEUR kEUR kEUR
I. Intangible assets
1.
Industrial property rights and licenses 143 6
149
2. Client roster 1,251 1,251
3. Goodwill 10
10
1,404 6 0 1,410
II. Tangible assets
Operating and office equipment 172 78 51 199
172 78 51 199
1,576 84 51 1,609
Depreciations
Acquisition Depreciations
+ produc-
tion
accumu-
lated to
Addi-
tions
Deduc-
tions
Book
value
Dec 31,
2015
Dec 31,
2014 2015 2015
Dec 31,
2015
kEUR kEUR kEUR kEUR kEUR
I. Intangible assets
1.
Industrial property rights and licenses 149 105 26
18
2. Client roster 1,251 1,126 125 0
3. Goodwill 10 8 1 1
1,410 1,239 152 0 19
II. Tangible assets
Operating and office equipment 199 122 33 36 80
199 122 33 36 80
1,609 1,361 185 36 99
Differences from currency conversion of € -209,38 € are shown as Deductions – accumulated depreciations.
Low-value assets were written down in full in the year of acquisition and are therefore not included in annual depreciations.
Consolidated Financial Statement
F24 AG
Annual Report 2015 PAGE 22
Notes for the 2015 Financial Year
I. General
The Consolidated Accounts for 2015 were
prepared by F24 AG in voluntary compliance
with the terms of Sections 299 ff, German
Commercial Code (HGB).
The financial year for the Group and the consol-
idated companies corresponds to the calendar
year.
II. Consolidated Group
The consolidated accounts cover seven com-
panies.
All companies were fully consolidated. There
are no joint companies or affiliated companies.
The consolidated companies are as follows:
Group
share
Parent company
F24 AG, Munich 100%
Subsidiaries
F24 IT-Services GmbH, Munich 100%
F-24 UK Ltd., London 100%
F24 Servicios de Comunicación
S.L.U., Madrid 100%
F24 France SARL, Paris 100%
F24 Czech Republic s.r.o: Prague 100%
TrustCase GmbH 100%
F24 United States Inc., New York, was liquidat-
ed as at April 20, 2015, and deconsolidated
during financial 2015.
III. Principles of Consolidation
Capital consolidation was performed in accord-
ance with Section 301 Subsection 1 No. 1
HGB (old version), applying the book value
method, which may be retained for initial con-
solidation of subsidiaries undertaken in financial
years beginning before January 1, 2010, in
accordance with Section 66 Subsection 3 No.
4, Introductory Act to the German Commercial
Code (EGHGB).
The equity of the subsidiaries thus determined
was offset against the parent company's hold-
ing based on valuations at the time of purchase
of the holding.
Capital consolidation of companies to be in-
cluded after January 1, 2010, was performed
using the revaluation method in accordance
with Section 301 Subsection 1 HGB.
Sales, expenditure and revenues within the
group, interim results and all claims and liabili-
ties between the consolidated companies were
eliminated.
IV. Principles of Accounting and Valuation
The principles of accounting and valuation
remained unchanged from the prior year and
are explained individually below.
Intangible and tangible assets
Intangible and tangible assets acquired were
shown at the cost of procurement or manufac-
ture, less scheduled depreciation over the use-
ful life of the assets. Depreciations on intangible
and movable assets applied the straight-Iine
method.
Depreciations to reflect lower market values as
at the balance sheet date were accounted for in
extraordinary writedowns.
Low-value assets were treated as immediately
deductible in full in the year of acquisition.
Receivables and other assets
Receivables and other assets were shown at
the nominal value. All identifiable risks were
taken into consideration by applying individual
value adjustments.
Bank balances and cash
Bank balances and cash were reported at the
nominal value.
Consolidated Financial Statement
F24 AG
Annual Report 2015 PAGE 23
Deferred tax assets
An item was added to the balance sheet for
deferred tax assets, applying the option given in
Section 274 Subsection 1 German Commercial
Code (HGB).
Provisions
Provisions were created for all identifiable un-
certain liabilities. The amounts of the provisions
were calculated on the basis of reasonable and
prudent commercial judgement.
Liabilities
Liabilities were reported at the fulfilment
amount.
Currency conversion
Currency conversion for companies with ac-
counting in foreign currencies was effected as
follows:
The balance (excluding equity, to the conver-
sion of which historical exchange rates apply)
was converted using the average exchange
rate on the foreign currency spot market on the
balance sheet date. The profit and loss state-
ment was converted applying the average rate.
V. Notes to the Consolidated Balance Sheet
Fixed assets
The Statement of Changes in Fixed Assets
shows a breakdown of assets.
Receivables and other assets
Receivables and other assets have a residual
time to maturity of under one year.
Equity
At the start of the financial year, share capital
was divided into 2,403,000 bearer shares.
The Managing Board is empowered under the
resolution of the Annual General Meeting of
June 7, 2011, to implement one or more in-
creases in the share capital of the company to
a total of EUR 1,201,500 in exchange for cash
and/or contributions in kind by June 6, 2016,
subject to agreement by the Supervisory Board
(Approved Capital 2011/I).
Furthermore, a contingent increase in the share
capital of the company by EUR 100,000 was
implemented by resolution of the Annual Gen-
eral Meeting of June 7, 2011 (Contingent Capi-
tal Increase 2011/I) and a further contingent
increase of EUR 140,000 implemented by reso-
lution of the Annual General Meeting of June 4,
2013 (Contingent Capital Increase 2013/I).
Adjustment item for currency conversion
This adjustment item shows differences arising
as a result of currency conversion of equity.
Liabilities
EUR 522,600 of liabilities have a residual term
of up to one year and EUR 1,080,000 of over
five years.
VI. Notes to the Consolidated Profit and Loss
Statement
General
The Profit and Loss Statement applied the total
cost method in accordance with Section 275
Subsection 2 HGB.
Breakdown of Net Sales
Net sales were divided into sales categories as
follows:
Net sales Share
kEUR %
Net sales FACT24 7,232 98.6
Net sales for audio ser-
vices 103 1.4
Cost of purchased services
The item Material expenditure contains costs of
purchased services which includes volume-
dependent telecommunication expenses.
Depreciations
Depreciation on goodwill acquired as at Janu-
ary 1, 2010, applied the straight-line method
over a useful life of 15 years in accordance with
the right of retention under Section 66 Subsec-
tion 3 Introductory Act to the German Com-
mercial Code (EGHGB).
The parent company's client roster was capital-
ized and depreciated using the straight-line
method over a useful life of 10 years.
Consolidated Financial Statement
F24 AG
Annual Report 2015 PAGE 24
VII. Other Information
Board of Directors
In the year of reporting, the Board of Directors
comprised:
Ralf Meister, IT graduate, Berg
(Chairman, Corporate Strategy)
Christian Götz, Industrial Management
graduate, Ingolstadt (Sales and Marketing,
HR)
Jochen Schütte, Engineering graduate,
MBA, Munich
(Product Management, Finance)
In 2015 the Managing Board received remu-
neration amounting to EUR 618,000.
Supervisory Board
The Supervisory Board members are:
Rainer Christian Genes, Düsseldorf, Person-
ally liable partner, Vorwerk & Co. KG Wup-
pertal - Chairman
Karl Schöpfel, Eichstätt, management con-
sultant – Deputy Chairman
Prof. Dr. Oliver Hackl, Ingolstadt, Professor
of Trade Marketing and Organisational Man-
agement, management consultant
The Supervisory Board members received
remuneration to the amount of EUR 26,500 in
2015.
Employees
In the year of reporting an average of 36.5 staff
were employed.
VIII. Other financial obligations
Other financial obligations comprise leasing
agreements to an annual value of
EUR 424,400.
F24 AG
Munich, April 15, 2016
The Board of Directors
______________
Ralf Meister Christian Götz Jochen Schütte
Share Information, Financial Calendar, Credits
F24 AG
Annual Report 2015 PAGE 25
Share Information
ISIN: DE000A12UK24
WKN: A12UK2
Stock exchange ID: F2Y
Board: m:access (over-the-counter), Munich and Open Market, Frankfurt, Berlin
2,403,000 registered shares
Shareholders
26% free-float, 10% Christian Götz, 64% Ralf Meister (direct/indirect)
Financial Calendar
April 17, 2016
21st MKK – Munich Capital Market Conference, The Charles Hotel, Munich
June 2, 2016
Annual General Meeting, Hotel Sofitel, Munich
August 12, 2016
Interim Report of F24 AG for the first six months of 2016
December 8, 2016
22nd MKK – Munich Capital Market Conference, The Charles Hotel, Munich
Credits
Published by
F24 AG
Investor Relations
Isarwinkel 14
81379 Munich, Germany
Tel: +49-89-2323638-0
Fax: +49-89-2323638-6
Email: [email protected]
URL: www.f24.com
Registration court: Amtsgericht München
Registration number: HRB 158196