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EXPORT PROCESING ZONES IN THE DOMINICAN REPUBLIC Dale Mathews University of Puerto Rico Paper presented at the 21st Annual Conference of the Caribbean Studies Association San Juan Marriott Hotel San Juan, herto Rico May 27-31, 19%

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Page 1: EXPORT PROCESING THE DOMINICAN REPUBLIC

EXPORT PROCESING ZONES IN THE DOMINICAN REPUBLIC

Dale Mathews University of Puerto Rico

Paper presented at the 21st Annual Conference of the Caribbean Studies Association

San Juan Marriott Hotel San Juan, herto Rico

May 27-31, 19%

Page 2: EXPORT PROCESING THE DOMINICAN REPUBLIC

VALUE ADDED AND LABOUR DEMAND CHARACTERISTICS IN EXPORT PROCESSING ZONES IN THE DOMINICAN REPUBLIC

1. Introduction

The purpose of this research is two-fold: (A.) to determine

the extent of certain linkages between the Export Processing (or

Zona Franca) sector of the Dominican Republic and the domestic sector; and (B.) to examine qualitative aspects of the demand for

labour by enterprises housed in these Export Processing Zones

(EPZs). Linked to (A.) is a discussion of obstacles to the

deepening of value added in general. '?his research is based

largely on information derived from interviews with plant managers

and other personnel belonging to 46 EPZ enterprises in the

Dominican Republic.' It is supplemented with trade data that

sheds light on the relation between the EPZ sector of the Dominican

Republic and its chief market destination: the United States.

2. Linkages

Ironically, the defining characteristic of most EPZs, namely

their existence as enclaves with few links to the local economy

other than through the purchase of labour power, is increasingly

being recognised as a liability rather than an asset. Backward

linkages make economic sense by integrating other sectors of the

domestic economy into the export sector, increasing value added and

thus foreign exchange earnings. Their desireability is further

enhanced by their association with greater transfers of technology

at the firm level.2 Despite the advantages of formenting greater

linkages with the domestic (non-EPZ) economy, efforts in that

The survey was modelled on a managerial questionnaire derived from: Jorge Carrillo V. (Coordinator) , 'Mercados de trabajo en las actividades maquiladoras1, COLEF, prepared for Direccion General de Empleo de la Secretaria del Trabajo y Prevision Social, Gov't of Mexico, October, 1990.

Graduate School U.S.D.A., International Programs, 'Guidebook on free zones', prepared for the Bureau of Private Enterprise, USAID, 1984.: 1-3 to 1-4.

Page 3: EXPORT PROCESING THE DOMINICAN REPUBLIC

direction have met with little or no success in many cases,

including that of the Dominican Republic. In this section, the

issues related to linkages will be examined from a wider

perspective, encompassing both local purchases of inputs and

services, including consultancy services. Prior to this, a general

discussion of value added is necessary to place these issues in

their proper context.

2.1 Value Added - The Macro Perspective A s discussed in much of the literature on E P Z s , value added by

*&' ;*,*', l.,.'? - 5 " this sector throughout the world has historically been very low.

According to the World Bank, 'value added in EPZs is commonly

around 25 percent or slightly less, particularly when zones import

almost all their material inputs.13 A 1985 UNCTAD study, however,

presents a series of caveats which may push that figure

'considerably The UNCTAD study also notes that the

overall situation is encouraged by the commercial policies of

developed co~ntries.~ (In the case of the Dominican Republic,

this means Section 9802 .00 .80 - formerly known as Section 807) of the Tariff Schedule of the United States (as will be discussed

further on) . Although the reliability of available value added

estimates for DREPZs may be open to question, two sources are cited

below in order to provide a general idea of the range of local value added.

It is useful to approach the issue of the value-added-Section

9802 .00 .80 nex;Js from a more macro trade perspective. The focus

World Sank Industry Development Division, Industry and Energy Department [and] Trade Policy Division, Country Economics Department, 'Export processing zones', Policy and Research Series: 20, March, 1992: 15.

UNCTAD. Export Processing Free Zones in Develo~inq Countries: Implications for Trade and Industrialisation Policies, New York: Unitsd Nations, doc. TD/B/C.2/211/Rev. 1, 1985: 21.

Ihid.: 8.

Page 4: EXPORT PROCESING THE DOMINICAN REPUBLIC

will initially be restricted mostly to the garment sector which is the largest industry in the Dominican Republic's EPZS.~ In this

respect, TABLE 1 shows how significant section

TABLE 1 Dollar Value of US Imports of MFA Fibres from the Dominican Republic -- Total and 9802 MFA Imports

F*

9802 is for Dominican apparel and' textile edports to the United

States, accounting for 84% of togal Multi-Fibre Agreement (MFA)

exports into that country. It is Assumed that 9 8 0 2 . 0 0 . 8 0 exports

consitute a reliable proxy for EPZ:garment output in the Dominican

Republic for two reasons: 1 ) nearly all DREPZ exports are destined

to the USA; 2 ) over 90% of the DR's garment exports originate from

TOTAL MFA 9802 9802iTOTAL

the EPZS? (or occur under the EPZ regime) as opposed to the non-

EPZ domestic sector due to fiscal incentives and the relative

administrative ease of obtaining kustoms clearance for imported

inputs and exports (a key requiremdnt for successfully undertaking

9 8 0 2 . 0 0 . 8 0 operations). The predoninance of 9 8 0 2 . 0 0 . 8 0 operations

in the EPZ's garment sector is f f rther substantiated by results obtained from the survey for the current study which show that 25

( 8 9 % ) of the 28 garment sector EPZ operations included in the

8496, (source: U.S. Commerce Dept. Major Shippers Report).

U.S. $ millions 957.888 806.812

84%

sample make use of the section. .,

U.S. $ millions 1 255.782 1 049.509

In this instance, U.S. import data is used: only data for the garment industry was available as a percentage of total sector imports from the Dominican Republic (ie. 9 8 0 2 . 0 0 . 8 0 garments and textiles as a proportion of total MFA fibre imports).

Kurt Hoffman, 'Textile and clothing industries in the Dominican Republic: an agenda for restrucfuring', draft report prepared for the UNDP Industrial Restructuring Mission, June 1991: 1.

Page 5: EXPORT PROCESING THE DOMINICAN REPUBLIC

It is possible to determine the value of US content by

referring to the duty exempt value of imports under Section

9802.00.80 as reported by US customs authorities since this Section

stipulates the levying of taxes only on foreign value added. The

figures provided in TABLE 2 show US content approaching a very high

70% of the value of total 9802.00.80 imports from the Dominican

Republic, a figure which is reportadly

TABLE 2 Dollar Value of US Imports of Textiles, Apparel and Footwear from the Dominican Republic Under Section 9802.00.80 of the USTS --dutiable and duty-free

** value added outside U.S.

substantially greater than that corresponding to other sources of

7

9802.00.80 goods outside the cari$bean.' However, the remaining

taxable portion does not necessarily repre3ent value added t

?TOTAL

exclusively in the Dominican ~ e ~ u b l P c since it does not distinguish

Year - 1992 U.S. $ millions % of TOTAL

between value added there and inyother non-US countries, among %

other things (ie. such as through t&e Puerto Rico twin-plant link). EL

1) Duty Free Value* 2) Dutiable Value**

1096.467

Year - 1 991 U.S. $ millions % of TOTAL

Hence, the actual level for the ,&DR may be lower than the 32%

100% 807.689

I foreign value added presented in TABLE 2.

* U.S. content (Source: USITC)

100%

In order to shed more light on this situation, it is

68% 32%

546.591 261.097

necessary to make a brief digression to discuss aspects of the

68% 750.332 324 346.135

quota system under Section 9802.00.80 of the US Tarriff Schedule.

TABLE 3 shows total 9802.00.80 imports into the United States

divided into regular 9802.00.80 aqd the special program known as

Gregory K. Schoepfle and Jorge F Perez-Lopez, 'Export- oriented assembly operations in the caribbea'nff in Irma Tirado de Alonso, ed. Trade Issues in the Caribbean, Philadelphia: Gordon and Breach, 1992: 133.

Page 6: EXPORT PROCESING THE DOMINICAN REPUBLIC

9802.00.8010. The latter, formerly known as section 807a, is

actually an import quota provision which stipulates a higher US

content requirement (see below). The generous or supposedly

'unlimited' 9802.00.8010 quotas, also known as Guaranteed Access

Levels (GALS), apply strictly to garments assembled from materials

formed and cut in the US, while apparel assembled from fabric not

formed but cut in the US can be shipped from the DR to the US under

the regular 9802.00.80's less generous quotas known as Specific

Limits (SLs) and Designated Consultation Levels (DCLs) .9 The

latter are taxed on their ~ominican am well as.

TABLE 3 Dollar Value of US Imports of MFA Fibres from the Dominican Republic under Section 9802.00.80 of the USTS --Regular 9802 and GALS {formerly 807 and 807a, respectively)

Year - 1991 Year - 1 992 U.S. $ millions % of TOTAL U.S. $ millions % of TOTAL

TOTAL 9802 (1 +2) 806.81 2 100% 1 049.509 1 00% 1) Regular 9802 438.248 54% 513.497 49%

46 536.01 2 51 %

w < their 'foreign' (non-Dominican and'non-US) content upon entry into t the US, possibly contributing to &reduction ini Dominican content

f below the 32% foreign value added shown for 9802.00.80 goods in

TABLE 2. The high proportion of 9802.00.80 I goods entering under

the GALS quotas (TABLE 3) is most likely responsible for the high

US content (70%) noted earlier. *. I .

The importance of GALS is evident from the approximately 50%

share it occupies within total US MFA imports of 9802.00.80 goods

from the Dominican Republic. ~cc&rdin~ to one author, the advent of GALS in 1986 has:

Thomas Bailey and Theo Eicher, 'The effect of a North American free trade agreement on apparel eriiployment in the USf, Paper prepared for the Bureau of International Labor Affairs, U.S. Department of Labor, October 1991: 9.

Page 7: EXPORT PROCESING THE DOMINICAN REPUBLIC

... created a communality of interest between US textile manufacturers and garment cutters and the DR assembly sector. This coalition obtained virtually unlimited market access to the US market that has eliminated the relevance of the US auotas. but which also eliminates the possibility of significant backward linkages in the DR. lo

Despite the high proportion of 9802.00.80 goods in total MFA

fibre imports from the Dominican Republic, evidenced in TABLE 1,

some garments and textiles nevertheless do enter which are excluded

from this tarriff provision all together. Many East

TABLE 4 Value Added in Dominican EPZs {Net Foreign Exchange Earnings as a percentage of Total EPZ Exports)

I ]Net Exch. ITot. EPZ /Value Added I

Asian investors in the Caribbean are reportedly involved in Cut, P

Make and Trim (CMT) operations whish are not coSered by any of the heretofore mentioned US tariff provisions." These CMT processes

Y involve greater value added than 807/807a proc&sses and are more

* common in places like Jamaica which has succeeded in attracting a

large number of East Asian investors to it's EPZs and exports to

the EEC under Lome.

Francisco E. Thoumi, 'Economic policy, free zones and export assembly manufacturing in the Dominican Republic', in Irma Tirado de Alonso, ed. Trade Issues in the Caribbean, Philadelphia: Gordon and Breach, 1992: 172 (f.n.).

l 1 US International Trade Commission, Production Sharinq: U.S. Imports Under Harmonized Tariff Schedule ~ubhdadinqs 9802.00.60 and 9802.00.80, 1986-1989 Publication 2365, Washington D.C., March 1991: 6-3

Page 8: EXPORT PROCESING THE DOMINICAN REPUBLIC

Given the persisting uncertainties, discussed above, which

prevent a precise determination of value added in DREPZs, it is

useful to compare the information contained in TABLE 2 with value

added calculations derived by Dominican authorities. In this

respect, TABLE 4 provides value added figures for total DREPZ

exports (garment and non-garment) based on net foreign exchange

earnings as a percentage of the value of total EPZ exports. Net

foreign exchange earnings represent the total EPZ sector outlay for

local purchases of goods and services as required by law, and hence

provide the best possible estimates of local value added. .,,A , . I , * 4 L r-ll'., *BY.')! ' C

According to TABLE 4, the latter is seen to be fluctuating between

36% and 21% of the total value of EPZ exports, averaging around 28%

for the period from 1984 to 1990. This might suggest that the 32%

dutiable portion of 9802.00.80 EPZ garment and textile imports

shown in TABLE 2 may contain value added outside the Dominican

Republic.

In summary, it is evident from TABLES 1-3 that garment and

textile output from EPZs in the Dominican Republic is heavily

influenced by Section 9802.00.80 of the US Tariff Schedule, of

which quota provision 9802.00.8010 is the mdst favorable. This has

a restrictive effect on the value added in Dominican EPZs, where US

content accouncs for 68% of the total value of 9802.00.80 exports

of textile, apparel and footwear from that country. This leaves

32% of the value of these exports which is added outside the US.

Although precise estimates are difficult to obtain, this 32% may

not originate entirely from the Dominican Republic, since the

possibility exists that other countries may have contributed some

value to these exports. While the high US content is likely due to

the high percentage of 9802.00.80 exports subject to GALS

(9802.00.8010), other 'regular' 9802.00.80 exporters may be using

inputs (such as cloth formed but not cut) from other places like

the Far East. On the other hand, estimates of value added in

DREPZs calculated from Dominican sources seem to average around

28%, which is slightly higher than the previ'ously cited World

Page 9: EXPORT PROCESING THE DOMINICAN REPUBLIC

Bank's proportion of 25%. This figure is still low and attests to

limited backward linkages with the domestic economy as will be

shown in the next section.

2.2 Backward Linkages

The lack of backward linkages among EPZ firms in the Dominican

Republic has been well documented to the extent that it is now

widely recognised as a major shortcoming of the country's overall

EPZ strategy. Efforts aimed at improving the situation have been

initiated in the past from several different quarters but have yet *1( w r ., q t m r soy t'* , ' I~C'

to produce significant results according to the findings of the

present survey. In short, the situation seems to have changed

little from th3t which prevailed in January and February of 1989,

when a survey of linkages in the EPZs of the Dominican Republic was

carried out for the US Agency for International Development (ISTI-

USAID) . l 2

ISTI (89) was undertaken only about two and a half years prior

to the survey for the present study, a lapse of time too brief for

initiatives to bear fruit. Nevertheless, ISTI (89) found little

evidence of backward linkages among EPZ firms other than tobacco;

a finding mirrored by the pre&ent survey (see below). Similarly,

what was purchased at the time belonged mainly to the realm of

office supplies, construction and other disposable materials (much

of, which had a high import content), as opposed to the realm of

production inputs:

The . . . purchases from FTZ firms can be grouped into four categories: (1) Set-up materials: cement, sand, work benches, off ice furniture (mostly one time purchases) ; (2) Office supplies: stationary, etc.; (3) Energy: utilities and gasoline; and (4) Direct production input:

l 2 International Science and Technology Institute, Inc., ' Dominican Republic: initial assessment oT the potential for backward linkages with free trade zones', Washington D.C.:ISTI, Feb., 1989.

Page 10: EXPORT PROCESING THE DOMINICAN REPUBLIC

extremely limited and often on an emergency basis. 13

The persistence of this state of affairs, documented in the current

survey, is due to reasons similar to those noted in ISTI (89).

Uncompetitive prices, poor quality, and unreliable deliveries were

all cited as reasons for a lack of local purchases, in addition to

the restrictive effect of U.S. trade laws discussed earlier. This

was especially the case regarding production inputs, where the

current survey turned up negligible evidence of linkages with the

economy outside the EPZ sector. As evidenced in FIGURE 1, most

purchases from the local economy. consist of off ice supplies

(41.3%), and maintenance and cleaning materials' (28.3%), but even f

in the realm of office furniture, local costs reportedly are high.

One manager exclaimed that he could purchase the same office

furniture for one third the price an the unite& States. 6 5 x

FIGURE *-I : Local Goods Purchases By Survey Participants

j i i :

Carton . . i 5 ! . .

Machine Spares O ~ . . . -

: :

0 Production' Inputs

i I I j Maintenance 1 . . I

Percentage of Sample

According to survey results, those firms that did make local

purchases of office supplies and maintenance materials cut across

most EPZ industrial sectors. Of the 19 sample operations that

purchased office materials, 14 were from the garment sector (ISIC.

3220), two from the electronics sector (ISIC. 3832), and one each

l 3 ISTI, February 1989: 3.

Page 11: EXPORT PROCESING THE DOMINICAN REPUBLIC

representing footwear (3240), machine-tools (3821), and medical

equipment ( 385 1) . Local purchases of products for maintenance

purposes occurred in ten garment operations, two electronics and a

medical products firm. The most instructive survey finding on this

issue, however, concerned the purchase locally of production

inputs.

Although the use of local inputs for the production process

remains negligible, w e n within some operations acknowledging such

purchases, a total of seven sample firms did undertake such I , , . . - , r v * .A z.rt.1 y* ' N " .

purchases. What is interesting is the total absence of garment

operations among the EPZ clientele for local inputs. This should

come as no surprise, given the existing quota system for garments

and textiles under US 9802.00.80 (see Section 2.1); a constraint

also recognised in the I S T I study.14 'prominent among the EPZ

purchasers of local production inputs were all three tobacco firms

surveyed, which acknowledged the use of local tobacco, ususally in

conjunction with tobacco from other countries, for cigar

production. This industry was followed by the shoe sector, with

two firms purchasing some inputs from local sources. Of these two,

one firm (No. 32) purchased certain specialty items which, taken

together, did not surpass 5% of total production inputs. On the

other hand, the seccnd operation (No. 39) purchased 15% of inputs

locally, including leather and dyes. A jewellery operation (No. 2)

was the only remaining sample operation using a substantial 40% of

production inputs from local sources. It therefore appears that

the EPZ garment sect-or is more likely than the rest of the DREPZ

industrial sectors to acquire all inputs externally.

In relation to other purchases, successively smaller

percentages of the sample of EPZ operations surveyed purchased

machine spares (13%), cartons and packaging materials ( 9 % ) , or

tools (2%) 1oc:ally. This is surprisingly low, considering the

-- l 4 ISTI, I'ebruary 1989: 4.

Page 12: EXPORT PROCESING THE DOMINICAN REPUBLIC

expressed willingness of EPZ entrepreneurs to purchase these items

locally. l s This also indicates an unfulfilled potential of the

DREPZ sector; an observation compounded by reports that some local

purchases of supplies occur within the EPZ sector, thus further

restricting the potential multiplier effect on the economy.

TABLE 5 Contingency Table Analysis of: Any Local Purchases By Industrial Sector

Chi-Square Statistic: 0.41723 Degrees of Freedom: 1 Not Significant

Tests were conducted success~ully on whether there were any sectoral determinants of all iocal acquisitions, including

purchases of machine tools, car ! ons, spare parts, office and maintenance equipment and suppli& - in addidon to production

4 inputs. Given the importance of garment operations in the sample,

i t

only this sector was compared with the non-garment sector in

general. It was found that no statistically significant

relationship exists between 'any lbcal purchasest and whether the

operation belongs to the garment Actor or not (see TABLE 5). In

short, it can be concluded that garment operations are as likely as

non-garment EPZ operations to purchase local products. However,

when production inputs are considered alone, the garment sector is

clearly found lacking, although no statistical tests could be

applied in this instance. The overall scenario . is in stark

Row Total 28 18 46

'* Ibid.: 11-12.

2. Non-Garment 12 6 18

1. Yes 2. No Column Total

1. Garment 16 12 28

Page 13: EXPORT PROCESING THE DOMINICAN REPUBLIC

contrast to the Korean case where locally sourced raw materials as

a proportion of total raw materials had increased among EPZ firms

from 2.36% in 1970 to 34% in 1986.16

To complete the picture, it is necessary to determine what

services are sought by EPZ firms in the Dominican Republic since

these also contribute to employment and foreign exchange earnings.

The section of the survey pertaining to locally purchased services

yielded results that showed these linkages to be even weaker

overall than those concerning goods, discussed above. . ,, #,, , . . 8.e r r . .I%.,.' q "4 . ;,! . !

2.3 DREPZ Linkages with the Services Sector

Although possibly not contributing as much value historically

to the economies of host countries as the purchase of goods, EPZ

purchases of services nevertheless merit consideration. In the

case of the Dcminican Republic, ISTI (89) highlights the growing

importance of Local services for the EPZ sector:

. . . FTZ firms do purchase some services from the local economy such as those provided by banks, customs brokers, insurance, communication and support services such as repairs and transportation. These are expected to grow over time . l 7

Whereas the use of domestic (non-EPZ) sector services by the EPZ

sector may have received little or no attention in the past (in the

literature on EPZs), this state of affairs seems to be changing.

Recent worldwide trends that favor the adoption of flexible

manufacturing techniques have bestowed a renewed importance on the

services sectcr in general. In addition to creating jobs and

generating foreign exchange, certain categories of services known

as 'productive services' are sought by firms (although admittedly

l6 Ki-suk Lee, Manik Hwang, Hae-un Rii, 'Social and economic impact of free expcrt zones on regional communities in Korea', draft of final repoi-t, Dept. of Geography, College of Education, Seoul National University, May, 1987: 211. '

' 7 ISTI, I'ebruary 1989: 3.

Page 14: EXPORT PROCESING THE DOMINICAN REPUBLIC

of mainly industrial country origin) intent on making the

transition from mass-production to flexible specialisation. la The

benefits of such a transition accrue most visibly in a deepening of

value added, which also leads to increased generation of foreign

exchange.

Given the precedence of organisational change over the

acquisition of technologically sophisticated machinery under the

new competitive conditions favoring flexible specialisation,

attention is increasingly turning towards the role of these ., 86,. ,,*+.*l8,, fq .#I,, IS,* t.G1,'4

productive services. They esserltially comprise I... a set of

specialised firms providing services to other sectors which are

designed to enhance the process of value added in produ~tion.~'~

Included among these are services aimed at disseminating advanced

manufacturing technologies and techniques (AMT) such as the

implementation of Just-in-Time production and Total Quality

Control. Othar services include product design and marketing

expertise, financial services, and training programs. Despite the

unlikelihood that the difusion of AMT services would be widespread

in the Dominican Republic, it was nevertheless decided to ascertain

the extent of che use of services in general by EPZ firms.

The local consultancy base within the country is reportedly

quite strong, comprising around 150 companies and between 600 and

800 individual consultants. *' According to Howard Rush, these

services can be broken down into the following three categories:

l a see IDSIUNDP, 'An industrial strategy for the Dominican Republic: main reportf, Institute of Development Studies, University of Sussex, June 1991: 39-40.

Ibid. :

'O Howard Rush, 'The productive services sector in the Dominican Republic: a strategy for restructuringt, Institute of Development Stldies, University of Sussex, June 1991: 18.

Page 15: EXPORT PROCESING THE DOMINICAN REPUBLIC

1.) General management - organisational and production systems planning; programming and control; systems for inventory, storage and purchasing ; maintenance sytems ; technical information systems; assistance with registration of capital equipment; the development of procedural manuals, forms and systems aimed at standardising activities within the firms; personnel administrative systems, including recruitment, training, compensation systems, job evaluations, salary structures; 2) Financial Systems - a full range of audit and accountancy activities; 3) Engineering - primarily in the areas of civil engineering, but also electric, mechanical and design. 2 1

Notwithstanding a strong consultancy -.ba6eS, .3.11knowledge of the AMT

mentioned above was reportedly lacking or at best superficial

within the local conmunity. 22 Based on this information, it was

decided to proceed to question EPZ firm managers about the use of

the three abovementioned categories of services. Excluded from the

poll were utilities (water, electricity/petrol) and transport

services which are more or less obligatory recurring local

expenditures. As anticipated by Rush, local consultancy services

are not in great demand within the EPZ sector.

Legal assistance and engineering are the two leading services

most frequently utilised by EPZ entrepreneurs, according to survey

results presented in FIGURE 2, despite the fact that they were only

sought by ten and five EPZ sample operations, respectively. These

are followed by financial and accounting services, worker training

and electricity generating services. The last item, which overlaps

somewhat with engineering, drew its importance from the critical

energy situation in the country at the time of the survey (a

situation which has since improved). Most firms appeared to rely

on expertise from overseas parent firms or partners, with most

managers either unaware or reluctant to use local consultants. On

the surface, this seemed particularly the case regarding worker

2' Ibid.

i2 -- Ibid.: 19.

Page 16: EXPORT PROCESING THE DOMINICAN REPUBLIC

2: Use of Local Services By Survey Participants

Ela

I 10% 30% I

50% Percentage of Sample

training, with most firms resorting to in-house training methods

rather than entering into training agreements with local vocational

and technical schools.

While statistical tests of association were not applicable to

most of these cases, nevertheless 'total purchases1 of local

services by DREPZ operations was'found to not' be significantly

related to whether the operation bilonged to the garment sector or

not (see TABLE 6). Thus, there is no tendency for garment

operations to make use of these services any more than enterprises

belonging to the non-garment sector.

3. Employee Recruitment Criteria

In this section, employee recuitment criteria is examined, in

part, as an indicator of the quality of employment offered by EPZ

enterprises. It is also assumed that lower value-added production

is related to certain 'qualitative' labour force aspects such as

gender, age, and years of scholarity (or even in some cases

literacy) . *

According to the literature on EPZs, gender is just one of

several criteria used by managers in the recruitment of workers for

Page 17: EXPORT PROCESING THE DOMINICAN REPUBLIC

TABLE 6 Contingency Table Analysis of: Purchases of Any Services By Industrial Sector

1. Garment 2. Non-Garment Row Total 1. Yes 14 8 22

Column Total 28 18 46

Chi-Square Statistic: 0.13552 Degrees of Freedom: 1 Not Significant

different job categories. At the operator level, gender is often

considered in conjunction with a series of other characteristics

which taken together have generated controversy:

Faced with large pools of unemployed workers who have limited alternatives, EPZ operators can discriminate in hiring and recruit from the most vulnerable groups (ie. those they can control most easily). In most assembly operations, a preference is shown for new erltrants to the labour force (first time employment iri the formal economy), young and unmarried persons, cooperative (ie. non-union) individuals and women. 23 >

! %

Managers were thus questioned I on a range ok different worker b

characteristics to see how their kelative importance varied over

different job categories. The findings presented here generally

confirm the low-skill quality of tlie majority of EPZ jobs.

Managers were asked to state whether each of seven preselected

hiring criteria constituted a requisite, or a highly, moderately or

slightly desireable characteristic, or not a criteria at all in the

selection of workers for the four major job categories of machine

operator, supervisor, technician/engineer, and administrative

23 Gregory Schoepfle, 'Labor standard& in export assembly operations in Mexico and the Caribbean1, Bureau of International Labor Affairs, U.S. Department of Labor, June 1990: 9.

Page 18: EXPORT PROCESING THE DOMINICAN REPUBLIC

personnel. In some cases, these categories turned out to be too

general for a single response, especially when it came to upper

level employees. 24

The criteria put forth for consideration by employers included

were such diverse characteristics as educational qualifications,

marital status, age, and previous experience of the 'ideal

employeef. The controversial nature, alluded to earlier, of

characterisitics such as age and gender discouraged some managers

from responding altogether, thus creatinv . ,,., l. ... , difficulties I . , . t . ? ..r,..I*, ,' when it came

to interpretiny the results. The number of responses recorded for

each criteria varied from firm to firm. Added to this was the

problem alluded to sarlier of generality of the job categories.

FIGURES 3-6 sumn~aris:e the principal findings with N representing

the number of observations recorded for each criteria.

3.1 Machine Operators

The general occupational category of machine operator, which

accounts for the largest number of EPZ workers, is associated with

the lowest skill requirement. In terms of schooling, nearly 21% of

the 43 respondents said they had either a requirement or strong

preference for operators with some level of formal education. This

contrasts with 5 6 . 8 % , 9 1 . 9 % , and 94.1% of reGpondents for the

categories of supervisor, technican/engineer, and administrative

personnel, respectively. This is based on 44 responses for the

supervisor category, 37 for the technidian/engineer category and 34

for the administrative

ersonnel category. Those that answered in the.. affirmative with

24 For exampls, when qualifications for administrative personnel are considered, a secretary will be hired on different criteria than a payroll clerk. Similarly, a number of firms had at least one administrative position which required knowledge of the English language. Hence an English requisite could not be generalised oKrer the whole administrative' personnel category. Despite these caveats, useful information was obtained concerning hiring practices in most EPZ firms included in the survey.

Page 19: EXPORT PROCESING THE DOMINICAN REPUBLIC

regard to the 'operatorf category, tended to require either

completion of highschool or attainment of a specified grade level.

FIGURE 3 .. Hir ing C r i t e r i a f o r Operators

Gender

0% ' 20% ' 40% ' 60% 80% 100% 10% 30% 50% 70% 90%

% Cing as Requisite/Highly Desireable

The majority of managers requiring some' I level of formal

education from candidates for the operator position belonged to the

electronics and medical products sectors. All but one electronics

firm {ISIC 3832 & 3831) had a requirement or strong preference for

operators with either a highschool diploma or an eighth grade level 1

education. Similar findings have been obtained from previous

surveys of electronics firms operating in Dominican EPZs . 25 The It

manager of one firm involved in the assembly of transformer bobbins

explained that he could afford to be selective in this respect

given that there was an oversupply of educated operators. It is

important to note that most of the more sophisticated industries

surveyed were located in the 'high-endf EPZ of Itabo which offers

recruitment services to enterprises as well as a close working

relationship with one of the more prestigious educational

institutes in the country. Outside these industries, only the head

of personnel of a long established subsidiary of a US garment

operation said she had a strong preference for operators with a

25 International Science and Technology Institute, Inc., Meetinq Labor Needs of Industrial Free ~ohes in the Dominican Republic: Assessment of Trainins Needs and Resources, Washington D.C.:ISTI, May, 1988: 53.

Page 20: EXPORT PROCESING THE DOMINICAN REPUBLIC

second year highschool education. This was the only sample garment

firm with such a recruitment policy for operators.

If one looks at the importance of the schooling 'attribute' in

general for prospective operators in sample operations across DREPZ

industrial sectors, it is evident that the garment sector

significantly places less importance on this requirement. Only two

out of 27 garment enterprises had either a requirement, or strongly

favored hiring operators with a given level of formal education, in

contrast with 7 out of 16 enterprises for the non-garment sector. s r r , . , 8 ,.I! " 1 .'I, D ' .. . 1.) !

A s far as capital ownership was concerned, 9 of 34 operations with

100% US capital were found to have schooling requirements for

operators, while non2 of the 9 non-US operations had any schooling

requirement. 110 statistical tests of association were applicable

in this instance, however.

Contrary to Schoepflels ob~ervations*~, marital status was

not considered an important critera by the 44 respondents to that

survey question. Neither was knowledge of the English language

considered even slightly important for an equal number of

respondents. However, a willingness to work a flexible work

schedule was the third most important of the seven criteria

submitted for consideration of employers, with 32% of 41

respondents saying this was either a requisite or highly desireable

criteria. Flexible work schedule, as defined in the survey

entailed everything for working different shifts when asked by

management to working on weekends and putting in extra time on

demand. It is understood that workers declining to work different

or extended hours on demand in firms with this policy would

summarily be fired.

A significant number of enterprises (almost 40% of 43

respondents) sought operators with previous experience. These

Page 21: EXPORT PROCESING THE DOMINICAN REPUBLIC

understandably tended to be firms with no formal training programs.

Although the figure may seem high, it represents a drop from the

60% figure recorded in a survey conducted in the first quarter of

1988. In reference to the category of unskilled workers, this

study concluded: 'It would appear that employers prefer to hire

people with experience gained in other firms because OJT [on the

job training] is so t.ime consuming and expensive, and because there

are so few available training resources for this sector.f27

Although the present survey did not include a question on the , I . . I

reasons for a preference or not for experienced employees in any of

the major job categories, some managers nevertheless offered

insights into their policy. In particular, the manager of one

large garment operation ( h 34) reported abandoning it's formal in-

plant training program (thus implementing a requirement for

previous exper~ence) because it did not seem to pay off. Among the

reasons cited for this was a rather high monthly turnover rate of

15% among operators. In contrast to this, the manager of one

medium size garment assembler (operation # 29) expressed a

preference for training his own operators, adding: 'if they have

had previous experience, we cautiously ask why they left their

previous job.

The only other firm which had a preference for untrained

employees was a small tobacco firm (operation t 38) dedicated

solely to the scripping of tobacco. In this case, the manager

explained that the stripping process was mechanised, hence the

company's preference for teaching their operators. A second medium

size tobacco operation involved solely in the production of cigars

had a preference for experienced manual labourers but only in the

sub-category of 'support operations.' The manager of this

operation, whi-h was located in the Santiago EPZ, clarified that

inexperienced applicants for the manual labour position were

27 ISTI, 1988: 3 6 .

Page 22: EXPORT PROCESING THE DOMINICAN REPUBLIC

expected to be young enough to be trained, whereas older applicants

were required to have experience. He added that although the

Dominican Republic was 'eminently a tobacco producing region', a

lack of qualified labourers in Santiago sometimes obliged the

company to send for qualified people in the neighboring town of

Tamboril .

Continuing with the question of age, it is difficult to

establish if rhere is a deliberate policy to hire very young

workers based on the information obtained through the survey. Even - ,.as rr,, .r.r4.4*-7.7, .., .r-' '

among the nearly 21% (of 43 respondents) acknowledging that age was

an important criteria, a common response was that the requirement

or preferred age for operators was between 18 and 40.

Further questions aimed at establishing the average age of

different level employees did not elicit clear responses either.

Managers again tended to give a wide range of answers, claiming not

to ha-ve precise averages or medians at their disposal. Previous

studies have concluded that the average age of EPZ employees in the

Dominican Republic is 27 years with 70 % of the workforce being

between the ages of 20 and 35 years of age.28 One electronics

assembly firm (operation t 45)'which had undertaken a survey of its employees just prior to the interview reported the average age to

be 27 years for the whole plant.

Although re2sons for preferring a youthful labour force were

not offered, on one occasion the manager of a large garment firm

(operation # 26) explained in general terms that the older

applicants were turned down because eyesight tends to deteriorate

with age. A 1985 study on E P Z s concludes that electronics firms in

particular are reluctant to hire women over the age of 25 'because

*a Consultoras Asociadas S.A. (CONSA) , ' 'Estudio sobre zonas francas y mano de obra femenina en el Caribe: el caso de la Republics D~rninicana', Santo Domingo: CONSA, April 1989: 37.

Page 23: EXPORT PROCESING THE DOMINICAN REPUBLIC

of the intensity of work and the eyestrain involved.. . . ' 2 9 This

seems to have been the case with respect to a medium size breakers

and circuitboards assembler (operation # 12). The manager of this

operation expressed a mild preference for operators youger than 20

years of age, although he offered no precise explanation.

However, despite these responses suggesting that age was not

a near-requisite hiring criteria, one need only to stand at the

gates of any EPZ at the beginning or end of the working day to

witness the vast army of youthful operators marching to or from & f<,.*l> "P ..lft~', '9 .T,e .* .-,,,

their workplaces30, some with text books in hand for their night

classes. Althaugh managers were not questioned on the number of

students employed at their factory, several acknowledged a

significant presence of students of different levels among their

employees. The use of overqualified personnel for low-skilled jobs

has been noted in other studies for its de-skilling effect over

these workers .jl

Just under half of 44 respondents specified additional

criteria which are very important in the selection process for operators. Of the 21 managers citing other criteria, 13 required

operators to just be able to read or write, while two stressed the

importance of a letter of recommendation. A firm involved in the

process of stripping tobacco required operators to add and subtract

in addition to read and write, while one jewellery firm and a

garment operaticn both required a certificate of good behavior.

Among the other requirements mentioned during the survey were a

29 Jean Currie, 'Export processing zones in the 1 9 8 0 ~ ' ~ Economist Intelliqence Unit S~ecial Report No. 190, London: Economist Publications Ltd., 1985: 35.

30 see for example: 'Juventud predomina zona francat, Zona Franca Ilustra~3a, Year 1, No. 4, June, 1991: 5. -

' I Isis Dcarte, Trabajadores urbanos: ErFsayos sobre la fuerza laboral en Republicn Dominicans, colaboracion de Andre Corten y Francis Pou, Santo Corningo: U.A.S.D.: 1986.

Page 24: EXPORT PROCESING THE DOMINICAN REPUBLIC

visual test, a non-pregnancy certificate, and a manual dexterity

test. The latter was cited during three interviews by an

electronics assembly firm, a cigar producer, and a lady's brassiere

firm. The manager of another jewellery operation said he required

his operators be disciplined and hard workers although it was not

clear how these attributes were identified in potential candidates.

Finally, one large operation involved in the production of leather

shoe uppers explained that operators had to pass a simple exam

based on a puzzle which was at the competency level of 4 to 6

yearold childrm.

3.2 Supervisors

Perhaps the most interesting phenomenon related to the hiring

of supervisors is the practice of promoting personnel from the

production line. Eighteen out 'of the 46 managers interviewed

indicated that some promotion of operators to the supervisor

category is done in their enterprises. ~ l t h o u ~ h no reasons were

given- for this practice, which may have been more widespread

throughout the sample than was observed, one poskible explanation

may be a lack of qualified personnel in the country. A 1988

assessment of EPZ firm training needs and resources in the

Dominican Republic seems to indicate a premium was paid at the time

for qualified supervisory personnel. Given the expansion of both

existing plants and the arrival of new firms since then, the

problem may ha71e co~tinued or even become more acute.

The study, vhich was based on a survey of nearly two thirds of

the EPZ firm population, concluded that 'supervisory training, with

an emphasis on human relations skills, is the most critical

training need for the majority of all firms (60%). . . . 13* The

study goes on to note that:

Supervisory training is a much more serious need for medium (70%) and smaller (62.2%) firms. This may be .

- - --

32 ISTI, 1938: 30.

Page 25: EXPORT PROCESING THE DOMINICAN REPUBLIC

explained by the fact that in larger firms there is more job specictlization, whereas in smaller and medium firms, supervisors tend to be technical personnel or operators who have been promoted through the ranks and have received little training in managing production processes and personnel. Larger firms, in turn, can afford to hire higher level skill supervisory personnel who manage a greater number of employees. 33

In relation to this topic, the findings of the present survey differ in certain aspects from those of the ISTI study. Almost

half of all large firms were found to be doing some promoting from

the production line, while only 36% and 27% of medium and small :, ,,'..,"".'C.!#'*"' F ! ' . ( L C..' . firms, respect ively, acknowledge$' such 34 Neither were

such line prom~tions restricted to any one industry. Among those

acknowledging such practices were 12 garment operations, two

footwear firms, two breakers and circuitboard firms, one jewellery

operation and a paper products firm. Any comparison, however, of

the present findings with those of the ISTI study-should be treated 1 I

with caution as zipproximately 80% of the ISTI sample was composed

of small and mediun sized firms, while more than half of all

enterprises included in the present survey were !large operations.

It is likely that some firms which were small or medium sized at

the time of the ISTI survey have since grown into large operations

thereby reducing the pool of small and medium sczed operations. 35

As evidenced in FIGURE 4, the most important criteria applied

in the recruitment of supervisors is previous experience (71.4% of

42 respondents) and a willingness to work a flexible schedule

( G 8 . 2 % of 44 respor~dents), followed by schooling (56.8% of 44

respondents). it should be mentioned that an equal number of

managers (30) lnswered in the affirmative to the questions on

33 Ibid.

3 4 These proportions were based on current employment rather than capacity of plant. .

Page 26: EXPORT PROCESING THE DOMINICAN REPUBLIC

whether experience and willingness to work a flexible schedule were

requisites or highly desireable attributes for prospective

FIGURE 4 Hiring Criteria for Supervisors

Other Flex Sched

English

Marital I

- C- ~ = 4 2 i 8 - . .- I

Schooling I

. - 10% 30% 50% 70% 90%

% Citing as RequisitelHighly Desireable

supervisors. Although marital status turned out to be of no great

importance, two firms acknowledged a mild preference for married

candidates given that they are perceived as being 'more

resposible.' It should be noted that these two firms in particular

also favored men for the supervisory position suggesting that

married males may be perceived as being more ieliable employees

than married females.

Overall, a marked preference for male supervisors was

confirmed among the few employers acknowledging the importance of

gender in the recruitment process of their firms (9.1% of 44

respondents). A mild to moderate preference for male supervisors

was registered in 5 additional operations with two of these also

employing a majority of males in the operator category. On the

other hand, the manager of a US telecommunications equipment

subsidiary cited his company's strict observance of that country's

'equality clauset, whereas only two garment operations registered

a mild preference for female supervisors with one manager putting 1,

forth the 'female industryt argument as a justification.

Page 27: EXPORT PROCESING THE DOMINICAN REPUBLIC

A knowledge of the English language was important in four out

of the five breakers and circuitboard operations as well as in one

intravenous sets producer and a tobacco stripping plant. The

reason for this lies in a tendency for the supervisory category to

contain some technical and engineering personnel, as will be shown

further on. The ISTI study cites the need for industrial mechanics

in particular to be able to read technical manuals in ~ n ~ l i s h . ~ ~

This was confirmed in at least one interview (operation # 12)

carried out for the present study where a manager required both a formal education background in electronics and a knowledge of . ... ,..*, I,.,. ,..r,q .',.. English from applicants for the supervisory position. He explained

that English was highly desireable because of the extensive use of

'automatic equipment' in the factory.

A formal education background was cited as a requisite or

highly desireable attribute for potential supervisors in 57% of the

pool of 44 respondents. Out of these, 13 employers singled out a

highschool diploma as the only requisite or highly desireable

attribute, while another 3 would accept candidates who were working

towards getting their highschool degree. One manager said an

eighth grade education would suffice while another simply cited an

'academic degreef without go'ing into detail. The remaining 7

expected candidates to have undertaken studies beyond highschool

whether these were in technical studies or university level

training.

Statistical tests applied to the supervisor category turned up

no significant difference between the DREPZ garment and non-garment

sectors regarding the formal education criteria for prospective

supervisors. Neither was there any significant relationship on the

Page 28: EXPORT PROCESING THE DOMINICAN REPUBLIC

basis of size of operation (see TABLES 7 & 8 ) . 37 Essentially, it

can be concluded that the importance of educational criteria for

hiring prospective supervisors does not vary significantly across

industrial sectors, nor across operations of different sizes.

TABLE 7 Contingency Table Analysis of: Formal Educational Hiring Requirement - Supervisor By Survey Industry

Chi-Square Statistic: 0.33083 Degrees of Freedom: 1 Not Significant

TABLE 8 Contingency Table Analysis of: Formal Educational Hiring Requirement - Supervisor By Size of Opera tion

Row Total 25 19 44

Chi-Square Statistic: 2.25845 Degrees of Freedam: 2 Not Significant

2. Non-Garment Sectors 10 6 16

1. Required 2. Not Required Column Total

In the cases of operations where engineering and/or technical

personnel laboured under the supervisor categbry, the required

training was specified. In particular, a medium sized US

subsidiary involved in the assembly of thermoprotectors and

telephone parts said that professional engineers were highly

desirable candidates, while a second medium sized telephone and

1.Garment Sector 15 13 28

Row Total 25 19 44

37 Although not many statistical tests of association could be carried out with respect to size of operatiod or other attributes, given that the number of cells with expected values less than 5 often exceeded the acceptable limit, in this case it was possible.

1. Required 2. Not Required Column Total

2. Medium 5 7 12

1. Small 8 3 11 .

3. Large 12 9

2 1

Page 29: EXPORT PROCESING THE DOMINICAN REPUBLIC

communications equipment assembler required that their supervisors

be electronics technicians. A small assembler of transformer

bobbins required applicants to be professional electromechanics

with a minimun three years of experience. All three of these

operations were located in the 'high-end' Itabo EPZ which offered

among its services, n screening of applicants based on the needs of

each particular operation.

The age factor was of minimal importance overall with just

three out of 43 respondents (7%) citing either a minimum age ., " .. 1 - 1 1 . 1 .. 1, 1 .,

requirement or averaye. The machine-tools producer cited a minimum

age of 30 while a garment operation cited an average age of 27

years. The mznager of the third operation was ambiguous saying

only thaz the super\risory candidate had to be 'more mature' than

the average opsrstor.

Finally, alaost a third of the 44 managers that responded to

the questions concerning supervisory qualifications, mentioned

additional qualities which were important for the position. Of

these, 7 specified abilities involving human relations, such as

communications skills, a vocation to: manage people, a motivator;

and in one case a for-ma1 course in human relations. The manager of

a jewellery erlterprise simply said that the supervisors had to

'prove themselves', although he did not go into detail. Two

garment operation managers mentioned math skills while 5 said

supervisors sh3uld be able to read and write. Only one garment

firm required the taking of an exam specifically for sewing

supervisors.

3.3 Engineers and Technicians

There was some difficulty in ascertaining the criteria used to

recruit engineers and technical personnel. This stemmed from

the fact that the criteria varied somewhat among the different L

positions included in the category. Where it was impossible to

generalise over the whole category, it was either recorded that the

Page 30: EXPORT PROCESING THE DOMINICAN REPUBLIC

FIGURE 5 Hiring Criteria for ~echnician/~ngineer

1 0% 30% 50% 70Yo 90% % Citing as RequisiteIHighly Desireable

qualification depended on the specific position or it was left out

all together, which partially explains the reduced number of

observations in the category. The other reasons for the reduced

number of observations involve the non-applicability of the

category in some cases as well as the broad interpretation t given to

the category by some managers. In this respect, 'the present survey

came up against some of the problems encounteredgby the ISTI survey

cited in the previous section. 38

Only two managers out of 36 (5.6%) had a sixong preference or

requirement for male candidates to fill the position of

technician/engineer in their firms. One of these respondents was

the manager of the small machine-tools manufacturing firm which employed no operators. This person responded that males, were

required because of the 'nature of the work1. A third manager

(operation # 9), for whom no response was recorded, said that

gender was important depending on the specific position in

quest ion.

38 ISTI, 1988: 2 2 .

Page 31: EXPORT PROCESING THE DOMINICAN REPUBLIC

Also of minimal importance in the selection of workers for the

category of tcchnician/engineer was marital status (2.6% of 38

respondents) and age (10.5% of 38 respondents). Married candidates

proved highly desireable in the single case recorded, as the

manager considered them to be more responsible. Similarly, the

manager of a large garment assembler expressed a moderate

preference for married personnel, possibly for the same reason.

With regard to age, one garment firm manager had a strong

preference for employees between 22 , . and. ... . 3,O- years of age, while

another preferred those within a more narrow range of 32 to 33

years. The machine cools manufacturer had a strong preference for

experienced workers ,.vithin a rather wide range of 22 to 45 years of

age. This enterprise could probably not afford to be too selective

with regard to age since it had to resort to transporting some of

its technicians and supervisors to it's locale in La Romana from

the capital (70 miles away) or from the neighboring town of San

Pedro- de Macoris (about 30 miles distance) due to a scarcity of

qualified personnel in the area. Although most firms appeared to

prefer young candidates, yet others appeared to favor older more

experienced candidat-es. In particular, a small women's garment

assembler requlred their job applicants to be over 40 years of age.

In contrast the head of personnel of another garment firm

(operation # 4 ) , despite claiming that age was not a criteria,

nevertheless required candidates to be recent university graduates

with no previous experience in order to 'give them training'.

Experience was not always seen as a desireable quality because, as

one manager put it, 'sometimes it takes time for the person to

unlearn had pr3ctices picked up in his or her previous job.'

Nonetheless, experience was cited as either a requisite or a

highly desireable quality for technical and engineering candidates

by plant managers in 21 of 35 operations (60%) for which responses *

were obtained. The low number of respondents registered was due,

as mentioned above, to the fact that distinctions were sometimes

Page 32: EXPORT PROCESING THE DOMINICAN REPUBLIC

made among criteria for different positions within the category.

It was thus decided to record no response for the majority of these

cases. One large garment contractor ( # 34) said that mechanics in

his firm were required to have experience but not engineers, a

policy which was echoed by a second small garment operation ( # 9).

A third large garment operation ( # 25) required technicians in

general to have experience but not engineers, while the manager of

a medium size garment operation ( # 24) highlighted a distinction

among its technicians. He required technicians that headed

departments to have experience but not auxiliary technicians. In ... . I. - r r r ,,,. l r r r ..-., . other cases where distinctions were made, managers simply said it

depended on the position, without offering more details.

As might be expected, formal schooling turned out to be the

most important criteria applied in the case of engineers and

technical pers~nnel. Here, a total of 34 out bf 37 respondents

(92%) acknowledged the importance of educational qualifications,

whether they be at the university level or in some specialised

technical field. The extent and type of schooling was determined

by the specific job position. In general, engineers were expected

to have their engineering degree while technicians and mechanics

were required to have taken certain technical courses related to

their area. One large garment operation required quality control

personnel to hcve their highschool diploma, but again most managers

did not have the time to detail the academic qualifications for

each specific position.

Next in importance for the recruitment of this category of

workers was a ~~illingness to work a flexible schedule. A total of

27 out of 37employers cited this as a h'ighly desireable

characteristic or requisite for gaining employment in the

engineering/te3hnical category. Knowledge of English, on the other

hand, was required in just 10 out of 39 cases. The reasons, as . noted previously, had to do with the machinery manuals being

written in this language.

Page 33: EXPORT PROCESING THE DOMINICAN REPUBLIC

Few managers (just 4) added additional criteria to the seven

specified in the questionaire. A s noted earlier, one garment firm

required their engineers and technicians to be recent graduates so

they could be trained according to the needs of the firm. The

other attributes included ability in mechanics, human relations

abilities and honesty, although it was unclear how the latter would

be ascertained in an applicant.

3.4 Administrative Personnel

The analysis of recruitment criteria for this category of ".If..,,,' ' " 9 P P P ' M *,.**.",R '

workers posed the greatest difficulties for the author for much

same reasons encountered in the analysis of the

technical/engineering category. Here the spectrum of workers was

probably much wider, combining such diverse subcategories as

managerial and secretarial personnel. Also, it was difficult to

generalise about different positions such as accountant and head of

personnel. -\lthough initially it was intended to include

management in this category, most employers proved reluctant to

offer much information concerning these. Hence, much of the

information regarding recruitment of administrative personnel

applies mostly to secretarial staff. Overall, the responses to the

specific criteria corresponding to the administrative job category

varied so greatly in some instances that only very general

conclusions can be drawn, and even these should be treated with

caution.

Gender was relatively important with just under a quarter of

the 36 respondents singling this out as an important criteria.

Women were preferred in all but one case, (no explanation was

offered for this exception). The most important criteria for

hiring administrative personnel was schooling followed by

experience and a knowledge of the English language. Half of 38

respondents also placed importance on a willingness to work a

flexible work schedule. The academic qualifications were

difficult to ascsrtain over such a broad category, while English

Page 34: EXPORT PROCESING THE DOMINICAN REPUBLIC

FIGURE 6 Hiring criteria f o r Adm. personnel

0 t h e r P ~ =39 I Flex Sched

English -

1 / ! N= observations ( I Marital

I j

a '= Experience S .- G

Schooling

1 0% 30% 50% 70% 90% % Citing as RequisiteIHighly Desireable

I

was not required of candidates for all positions in some cases.

Age, -where important tended to be less than 40 years of age.

Finally, just one case registered an additional criteria and this

was ability to read, write and type. The low.leve1 of response

here was because no doubt other respondents t&ok it for granted that this was a requisite criteria.

4. Conclusions

In summary, it can be said that the majority of operations

located in the EPZs of the Dominican Republic lack significant

backward linkages with the domestic economv for reasons of

restrictive market entry requirements in the chief market

destination (namely the U. S .A. ) . In particular, Section

9802.00.8010 of the US Tariff Schedule distorts international trade

by fostering firm-level backward linkages between Caribbean

suppliers and the US to the detriment of national or regional or

just cheaper components producers in general (wherever they may be L

located) .

Page 35: EXPORT PROCESING THE DOMINICAN REPUBLIC

It should be noted, however, that the inability of national

suppliers to prcduce quality products in reliable delivery times

were raised as issues during the interviews conducted with EPZ

plant managers in the Dominican Republic. Thus an exposure to

international market prices is required (elimination of tarriff

barriers) in the Dominican Republic, accompanied by less

restrictive trade laws in the U S . Barring that, a diversification

of markets must be undertaken by the DR to reduce reliance on the

us .

. .,. . . r,,.,, ,-0 n,..., r 8,

The DREPZ garment industry in particular lacks significant

backward linkages b:ith the rest of the economy and does not

contribute sigi~ificantly to augmenting the human resource capacity

of the Dominican Republic. It has been shown that the garment

sector has very little in terms of an educational requirement for

prospective operators in relation to other sectors. .Given that it

is the largest industry, both in terms of employment and number of

firms-, within t-he DREPZ sector, this reflects negatively on the EPZ

sector as a whale.

It is evident in general from FIGURES 3-6 on recruitment

criteria that throughout the DREPZ firm hierarchy, the operator is

the least skilled in terms of the schooling requirement. At this

level, previo~s work experience, gender and ability to work a

flexible work schedule, take precedence over schooling. Although

this is less so at the supervisory level, it should be recalled

that the schocling requirement for supervisors is often to have

merely completed highschool. This contrasts with the

technical/engineering category, wherein both positions tend to

require their respective vocational or engineering degrees. Few

useful conclusions cguld be drawn from the administrative category

given the inclusion of such disparate job positions as secretary . and manager. Nevertheless, it is evident that schooling is

important here, too. In general, age and gender can be seen to

Page 36: EXPORT PROCESING THE DOMINICAN REPUBLIC

become less important while schooling becomes much more important

as one climbs the firm hierarchy, with the possible exception of

the secretarial category which appears to maintain a gender bias

towards women.

DREPZ firms operating with US capital seem to be associated

with schooling requirements at the operator level, although at a

lesser level of significance. Finally, as far as the supervisory

level is concerned, the educational criteria does not appear to

vary significantly according to industrial sector, size of a T -4 p + pg 1st' m 1 tq 9 7 3 9 w * . I

operation nor [capital origin.

Thus, the findings presented here on the lack various types of

linkages between DKEPZ operations and the local and regional

economies attest to this DREPZ sector as being a poor model or

basis for the promotion of regional integration. The DREPZ sector,

as it stands, is linked mostly with US components producers which

are rrot always the nost efficient in their respective industries

(in a world-wide context). Similarly, the process specialization

scheme under which DREPZ firms are consigned solely to the most

rudimentary assembly operations (kotorious for being of low value-

added) is likely responsible for such low educational requirements

for operators. Such enterprises have been shown to locate mainly

on the basis of labour costs, with the host country offering the

cheapest labour preferred over competing higher wage areas. This

is yet another reason to eschew this model as a basis for economic

development or r2gicnal integration.

Page 37: EXPORT PROCESING THE DOMINICAN REPUBLIC

BIBLIOGRAPHY

Bailey, Thomas and Theo Eicher, 'The effect of a North American free crade agreement on apparel employment in the US', Paper prepared for the Bureau of International Labor Affairs, U . S . Department. of Labor, October 1991.

Carrillo V., Jorge (Coordinator), 'Mercados de trabajo en las actividades maquiladorasf, COLEF, preparado para la Direction General de Empleo de la Secretaria del Trabajo y Prevision Social, Gobierno de Mexico, octubre, 1990.

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