expecting the unexpected: anticipating and prioritizing
TRANSCRIPT
Expecting the Unexpected: Anticipating and Prioritizing Risks on a $150M Construction Project
October 2, 2013
CA-NV AWWA Conference
Sacramento, CA
Phillippe Daniel
Mike Munson
CA-NV AWWA 2013 Fall Conference
An ounce of prevention is worth
of pound of cure Minority Report
The Pre-Emptive Doctrine
Know unknowns and unknown
unknowns
A stich in time saves nine
CA-NV AWWA 2013 Fall Conference
Overview of Risk Process
Considered each project element
Evaluated improvement sequence
Engaged key stakeholders
Identified and rated risks
Developed mitigation strategies
1. PROJECT ELEMENTS Considered each project
element
Evaluated improvement sequence
Engaged key stakeholders
Identified and rated risks
Developed mitigation strategies
CA-NV AWWA 2013 Fall Conference
Major Process Elements
Increase capacity from 80 to 100 MGD
Add raw water ozone
Convert upflow clarifiers to horizontal flocculation-sedimentation
Replace existing filters
Add Chlorine Contactor
2013 2014 2015 2016 2017 2018 2019
Design Construct
CA-NV AWWA 2013 Fall Conference
Selection of The New Process Treatment Train Was Driven by Risk Considerations
• Ability to treat highly variable source waters in an operationally stable manner.
• Address public concerns including taste and odors and other contaminants
• Reliable and proven technology rather than “bleeding edge”
CA-NV AWWA 2013 Fall Conference
Implementing the Improvements Requires Addressing Different Risks
• Rinconada is the critical supply to the entire west side, so will remain in operation during construction.
– Constrained site with both on-going operations and construction
– $150M construction with significant demolition and concrete pours
• Neighbors border the plant on three sides.
• Environmental considerations include trees, birds, etc.
• Safety concerns exist both on-site and off-site.
How to minimize impacts while meeting short-term and long-term objectives?
2. IMPROVEMENT SEQUENCE Considered each project
element
Evaluated improvement sequence
Engaged key stakeholders
Identified and rated risks
Developed mitigation strategies
3. KEY STAKEHOLDERS Considered each project
element
Evaluated improvement sequence
Engaged key stakeholders
Identified and rated risks
Developed mitigation strategies
CA-NV AWWA 2013 Fall Conference
Stakeholders Represent Different Priorities and Perspectives
District Staff
Regulators
Neighbors
Contractors
Retailers
District Board
Operations Maintenance Engineering Environmental
CA-NV AWWA 2013 Fall Conference
Stakeholder Diversity is Beneficial for Risk Identification
• Perspectives on risks rooted in past experience
• Varying focus of responsibilities leads to different spheres of concern (e.g., engineering design, operations, project management, etc.)
• Can stimulate identification of additional risks
• Helps avoid “groupthink”
4. IDENTIFYING AND RATING RISKS Considered each project
element
Evaluated improvement sequence
Engaged key stakeholders
Identified and rated risks
Developed mitigation strategies
CA-NV AWWA 2013 Fall Conference
Step 1 – Initial Risks Identified
• 27 separate risks
• Span entire project schedule from design to start-up
Design Phase Construction Phase Operations Phase
CA-NV AWWA 2013 Fall Conference
Some Representative Risks
Risk Consequence
Traffic accidents Schedule, costs, claims, poor public relations
Other injuries on-site Schedule, costs, claims, poor public relations
Disruption of service Water supply outage
Contractor unawareness of site-specific risk issues
Delays, claims, safety, water supply outage
Water quality incident Public health and reputation
CA-NV AWWA 2013 Fall Conference
Step 3 – Risk Assessment
• Select project team members completed risk assessment by rating the impacts and consequences of various risks on cost and schedule.
• Results were analyzed separately as well as the overall average.
• Sensitivity analysis was conducted
• Initial reporting of results to clarify differences in ratings and to revisit scales.
CA-NV AWWA 2013 Fall Conference
Step 4 – Sensitivity Analysis and Deliberation
Highest Rated Cost Risk Greatest Variability in Scoring Risk
Disruption of Service Disruption of Service
Adversarial Relationship with Contractor Bidding Climate Change
Other Injuries on-site Optimization Difficulties During Start-Up
Traffic Accidents Decisions Delayed or Reversed
Contractor Unaware of Site-Specific Risks Unintended Consequences of Shutdown
Water Quality Incident Water Quality Incident
Optimization Difficulties During Start-Up Traffic Accidents
Marginally Qualified Contractor Marginally Qualified Contractor
CA-NV AWWA 2013 Fall Conference
Step 5 – Ranking Key Risks
Cost-Related
Disruption of Service
Water Quality Incident
Traffic Accidents
Other Injuries on-site
Marginally Qualified Contractor
Contractor Unaware of Site-Specific Risks
Adversarial Relationship with Contractor
Optimization Difficulties During Start-Up
Operations during
construction
Safety
Quality and cost of
construction phase
5. MITIGATION STRATEGIES Considered each project
element
Evaluated improvement sequence
Engaged key stakeholders
Identified and rated risks
Developed mitigation strategies
CA-NV AWWA 2013 Fall Conference
Mitigation Alternatives Developed for Priority Risks
Highest Rated Cost Risk
Mitigation
Disruption of Service
• Conduct adequate review of as-builts and supplement with potholing; consider construction complexity near “live” parts of plant and consider alternatives.
• Special coordination considerations for peak plant flow conditions. • Develop special contingency plans for emergency operations
during construction.
Adversarial Relationship with Contractor
• Partnering meetings early. • Vigilance as to any staffing issues and request changes rapidly.
Other Injuries onsite
• Specify safety protocols, regular coordination meetings between contractor and District operations.
• Protocol for operator shifts starting after days construction activities are ended.
• Special attention to high risk activities (e.g., arc-flash).
CA-NV AWWA 2013 Fall Conference
Construction and Operations Traffic a Key Consideration
• Increased traffic in neighborhood associated with construction.
• Of particular concern is the uphill left turn into plant.
• Concern over avoiding collisions both outside and inside the plant
CA-NV AWWA 2013 Fall Conference
Project is at 30% Design
• Evaluating mitigation strategies
– Pre-qualification phase for contractors
– Best traffic safety options
– Detailing specific coordination plans with operations and other projects at site
– Defining on-site parking/office/lay-down
• Working on environmental documents
• Conducting 3rd party constructability review
• Continuing public outreach
• Updating risk register